SpectraLink Link 3000 User manual

Siemens Hicom/HiPath optiset
LinkPlus Interface Guide
Link Wireless Telephone System
Part Number: 72-0070-91
Issue G

SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The
drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in
whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make,
use, or sell equipment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult SpectraLink to determine whether
any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the licensing of
SpectraLink software consist solely of those set forth in the written contracts between SpectraLink and its
customers. No representation or other affirmation of fact contained in this document including but not limited
to statements regarding capacity, response-time performance, suitability for use, or performance of products
described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of
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In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages
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Trademark Information
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Link
NetLink
SVP
Are trademarks and registered trademarks of SpectraLink Corporation.
All other trademarks used herein are the property of their respective owners.
SpectraLink Corporation
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Boulder, CO 80301
Within the United States, dial
303.440.5330 or
toll free 800.676.5465
Outside the U.S., dial
+1.303.440.5330
www.spectralink.com
Copyright © 1998 to 2006 SpectraLink Corporation. All rights reserved
Information in this document is subject to change without notice and does not represent a commitment on the
part of SpectraLink Corporation. The software described in this document is furnished under a license and/or
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manual or at http://www.spectralink.com/consumer/resources/software_updates.jsp. The software may be
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herein, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose except for the sole intent to operate the product or without the
express written permission of SpectraLink Corporation.
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SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
1. About LinkPlus
SpectraLink is the market leader in multi-cellular wireless telephone systems for the
workplace. We manufacture a range of products to suit any size installation. All
SpectraLink products use our LinkPlus digital integration technology to integrate
with various digital switch platforms. Using LinkPlus technology, Wireless
Telephones (handsets) emulate digital telephone sets to deliver advanced capabilities
such as multiple line appearances and LCD display features. This document explains
the programming or administration required to use the host digital switch with the
following SpectraLink products:
Link Wireless Telephone System (Link WTS) – Link 3000 MCU
The Link WTS 3000 supports up to 3,200 handsets and up to 1,000 Base Stations.
Up to 25 shelves can be interconnected for maximum system capacity.
Link Wireless Telephone System (Link WTS) – Link 150 MCU
Designed for smaller installations supporting up to 64 handsets and up to 16 Base
Stations. Up to four MCU controllers can be interconnected for maximum system
capacity.
1.1 Related Documents
Link 3000 MCU: Operator’s Console (72-0059-02)
Link 150 M3 MCU: Installation and Operation (72-0075-01)
Available at http://www.spectralink.com/consumer/resources/manuals.jsp.
Telephone Switch Interface Matrix (72-0070-10)
Available at http://www.spectralink.com/consumer/resources/interface_guides.jsp.
1.2 Contacting SpectraLink
SpectraLink wants you to have a successful installation. If you have questions please
contact our Customer Support Hotline at [phone]. The hotline is open
Monday through Friday, 6:00 a.m. to 6:00 p.m. Mountain time.
1.3 Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
NORM This typeface indicates a key, label, or button on SpectraLink hardware.
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SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
2. Plan the Interface
The system administrator programs the telephone system for use with the Wireless
Telephone System using the normal administration terminal or procedures.
Programming can be done after the handsets are registered.
Recommended programming includes assigning extension numbers to the handsets
and programming features on the telephone system so they are easily accessible from
the handsets.
For analog interfaces, macro codes are in the document relating to configuring the
system. See Link 3000 MCU: Operator’s Console or Link 150 M3 MCU: Installation and
Operation.
The following information will help the system administrator set up the SpectraLink
handsets to operate in a way that feels familiar and comfortable to users.
2.1 Plan Programming
Digital Interface programming for the Wireless Telephone System will be faster if it
is planned in advance by verifying the parameters and features on the current
telephone system and wired phones. The system administrator must assign
extension numbers to the handsets and plan the functions (trunk access, toll
restrictions, system features, ringing options etc.) to be programmed for the
handsets.
It may also help to identify a key layout that is programmed exactly or close to the
way the handsets should be programmed, and use the programming for that set as a
model for programming the handsets.
Line Appearances
The handsets support two line appearances for the Hicom 150/HiPath 3000 and
four line appearances for the Hicom 300/HiPath 4000. Determine what extension
numbers will be assigned to the handsets, which line or lines should ring at which
handset; and which line will be selected when the user goes off-hook.
Programmable Feature Keys
The handsets support programmable keys as shown in the Key-map Diagrams
below. Determine which features, if any, should be programmed on the handsets.
Feature keys that are not subject to programming restrictions (described in the
Programming Requirements section) can be programmed to any optiset feature on
the handset and do not have to match the assignments on the user’s desktop
telephone.
2.2 Assign Extension Numbers
The wire contractor should inform the system administrator which port numbers
have been designated for the handsets.
The system administrator may use the Extension Assignments Worksheet at the end
of this document to track the port numbers, extensions, users, and features assigned
to handsets.
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SpectraLink Corporation LinkPlus Interface Guide
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2.3 The SpectraLink Wireless Telephone Display
The handset has a two-line, 16-character alphanumeric display. The user can toggle
between two display views in order to see all 24 possible characters per line sent by
the Hicom CS. At the start of each call the leftmost 16 characters are displayed.
Pressing LINE + ►displays the remaining eight characters truncated from the initial
screen. Pressing LINE + ◄displays the leftmost 16 characters. When the left
characters are being displayed a right arrow icon is displayed. This indicates that the
user can press LINE + ►to see more characters to the right. Likewise, when the right
characters are being displayed a left arrow icon is displayed indicating that the user
can press LINE + ◄to see characters at the beginning of the line.
Certain characters may be used by the Hicom CS that are not implemented in the
handset. Flashing characters are not implemented on the handset, nor is rolling or
scrolling of text.
Although the optiset E Basic telephone does not have a display, any display
information sent by the Hicom CS will be displayed on the handset.
Handset Icons
The line indicators are associated with line access keys. The status indicators are
associated with voicemail (MSG), low battery function (BATT), and service interruption
(NO SVC).
Link PTB450 Display
When lines are programmed as shown on the key-map diagrams, the numeral icons
on the handset display will be mapped to any deskset LEDs associated with the
corresponding feature keys. The icons will be displayed as follows:
Line State optiset LED Status Handset Line Status Icon State
On-hook Off Off
Off-hook On On
Ringing Rates 2, 3, 5, & 6 Fast flash
On hold Rates 4 & 7 Slow flash
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SpectraLink Corporation LinkPlus Interface Guide
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2.4 Feature Programming Requirements
When planning the interface, the following information must be taken into account:
Line Sequences
The handset uses two types of key sequences to access PBX features and multiple
lines. Line sequences are those where the user presses the LINE button and then a
number button. The key-map design designates “line” optiset E keys that should be
programmed for line appearance so that they correspond to line sequences on the
handset.
The line icon on the handset will reflect activity on the corresponding optiset E
telephone key. For this reason, it is recommended that line appearance keys on both
the Hicom 150/HiPath 3000 E Basic optiset E and the Hicom 300/HiPath 4000
Standard optiset E should be used only for line access. If only one line is assigned to
a particular handset, leave the other designated line keys identified on the key maps
unassigned on the optiset E. The handset key sequences LINE +2to LINE +4will then
have no function.
Function Sequences
Function sequences are those where the handset user presses the FCN button and
then a number button. Designated “function” deskset keys programmed to system
features such as Transfer and Conference may have their corresponding menu items
display on the handset function menu. See the key map diagram for the function
keys that are available for feature programming.
2.5 Function Menu Programming
Link 3000 MCU
Note that the function menu defaults set for the handsets associated with the Link
3000 MCU can be changed via the SpectraLink Operator’s Console. To minimize
unwanted interaction between the OptiGuide display and the handset function menu
display, configure the handset menu to include a delay of one function key. The user
will then have to press FCN twice before the handset menu displays, allowing the
first press of the FCN key to access OptiGuide functions. See Link WTS, Link 3000
MCU: Operator’s Console for further procedural information. Another option is to
disable the optiset menu at the Hicom CS and exclusively use the SpectraLink menu.
This would remove any unwanted interaction, but would also restrict the number of
available features to the number of programmable keys on the handset.
Link 150 MCU
For the Link 150 MCU, the handset function menu can only be changed via remote
configuration through the services of SpectraLink Customer Support.
Hold
The Hold feature should be programmed to the Hold key as shown on the Key-map
Diagrams so that when the HOLD button is pressed on the handset, the call is
placed on hold.
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SpectraLink Corporation LinkPlus Interface Guide
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Mute
The handset Mute function is hard-coded in the Link WTS to FCN +1. This function
sequence is recommended, but the system administrator can assign the Mute
function to any available function key sequence or leave the function unassigned.
Voicemail
The message-waiting icon (MSG) on the handset is activated with the message
indication of the optiset E. The Mailbox or PhoneMail feature on the optiset E must
be assigned to the feature key as shown in the Key-map Diagrams. Do not assign any
other feature to this key, since the associated LED is directly mapped to the
message-waiting icon on the handset. This LED assignment must be used in order to
support the message-waiting icon. Using this key for any other feature or for line
access could cause unacceptable system performance.
Speaker Phone
Because the handset has no speaker, speaker-phone function and functions that
require the use of the volume keys will not be made available on the handset. Disable
all speaker-phone features, particularly any hands-free features that activate the
speaker with the telephone on-hook.
Ring Types
Handset ring types (soft, normal, vibrate, etc.) are programmed by the handset user
and are not accessible or changeable by the Hicom switch. Whenever possible the
audible ringer on the handset will follow the cadence provided by the Hicom switch.
Call progress tones provided by the host Hicom CS will be passed through to the
handset.
OptiGuide Menu
The OptiGuide menu can be activated when the handset is active, but on-hook.
Pressing START while in the active state (achieved after pressing START for the first
time) toggles the handset between on-hook and off-hook states. The ability to
activate the OptiGuide menu in this mode is useful because some optiset E features
(such as Call Forwarding and Do Not Disturb) are only available when the phone is
on-hook. The user must remember to press END after a session because the active
state of the handset requires more battery power than the idle state.
Although the optiset E Basic telephone does not have OptiGuide context-sensitive
feature keys, the key codes used for the OptiGuide keys are recognized by the host
Hicom CS and can be used on the handset. Refer to the Key-map Diagram notes.
Prime Line Impacts
If a handset is used in conjunction with an optiset desk telephone, each phone is
configured on the Hicom CS as an independent phone with its own phone number
(each device is assigned to a separate Prime Line). In order for both an optiset E
telephone and a handset to ring together, the extensions need to be set up at the
Hicom CS to ring at the same time.
A called party’s display of the originating line will be different when the handset
makes the call compared to the optiset telephone. The name text could identify the
source of the call to avoid confusion. For example, the display name of the handset
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SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
could be stored as “Smith WT” at the Hicom CS. Display names should me kept to a
minimum so the full name is displayed on the handset (see The SpectraLink handset
Display section above for more details).
It should also be noted that the class of service (COS) of the handset is related to the
Prime Line of the phone and not the line appearance.
Speed Dial
Users should be made aware that stored speed dial and redial features will have to be
saved separately for the optiset E telephone and the handset. Additionally, the Last
Number Redial feature will only apply to the device from where the original number
was dialed.
Hicom 300/HiPath 4000 Phone Test Access Code
The Hicom 300/HiPath 4000 Phone Test (access code*940) will not work on the
SpectraLink handset.
Button Programming
For the Hicom 150/HiPath 3000, phone button programming (access code *91) will
not work. All button programming must be done by the administrator and not the
user.
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SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
3. Interface Implementation
This section describes the recommended programming to use the Link WTS with
the Siemens Hicom 150/HiPath 3000 E and 300 E/H Communications Server (CS).
The procedures assume:
•
follo
The Siemens Hicom CS system is installed and initialized according to the
wing configuration:
PBX Model Desktop Phone Model Required Hicom Port
Card
Required Minimum Hicom Software
Hicom 150/
HiPath 3000
optiset E Basic SLMO24, SLU8 Version 520x.01.520 SMR E+, using
Assistant HA500B.00.051
Hicom 300/
HiPath 4000
optiset E Standard SLMO Model E CS: Versions 6.4, 6.5
Model H: Version 1.0
•
Insta
A trained Siemens technician or system administrator will be on site with the
ller to program the system.
3.1 Set the Switch Interface Type
Link 150 MCU
The Link 150 Master Control Unit requires the switch interface type to be
configured using the front panel buttons. The configuration procedures are detailed
in the Link 150 MCU Installation and Operation document. The following table lists
the Line LEDs that are lit for the Hicom switch interfaces.
Switch Interface Line LEDs MCU Type
Hicom 150/HiPath 3000 1,2,5 SCH516
Hicom 300/HiPath 4000 3,5 SCH516
Link 3000 MCU
When configuring the Link 3000 MCU, the Hicom 150/HiPath 3000 and Hicom
300/HiPath 4000 interfaces are available as sub-menu selections when defining the
Interface Module type using the Link 3000 MCU Operator’s Console. Refer to
Link
3000 MCU: Operator’s Console
for details on configuring the Interface Modules.
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SpectraLink Corporation LinkPlus Interface Guide
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3.2 Key-mapping the Wireless Telephone to Emulate optiset E Functionality
Siemens optiset E Standard - Hicom 300/HiPath 4000 Key-mapping
The FCN and LINE labels represent the key sequence on the handset mapped to the
corresponding key on the optiset E. The feature labels to the right of the keys
represent one possible mapping scheme, but any feature may be programmed to keys
that do not have setup restrictions described in the Programming Requirements
section.
The handset displays a Line icon that corresponds to each line key identified in the
diagram (LINE + 1 to LINE + 4). See the
Handset Icons section below for an
explanation of the icons.
The MSG icon lights on the handset when there is voice mail. This is the only use for
this key sequence (FCN + 2) and requires the optiset key shown above with the
Mailbox label for the PhoneMail® feature.
The handset function menu has these default settings:
FCN + 0 = Select FCN + 1 = Mute (pre-programmed to mute the microphone in the Link WTS)
FCN + * = Previous FCN + 2 = Voice mail (corresponds to the Mailbox feature key above)
FCN + # = Next FCN + 9 = Exit (exits the function menu)
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SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
789
0
*#
PQRS TUV WXYZ
Siemens optiset E Basic - Hicom 150/HiPath 3000 Key-mapping
The FCN and LINE labels represent the key sequence on the handset mapped to the
corresponding key on the optiset E. The feature labels to the right of the keys
represent one possible mapping scheme, but any feature may be programmed to keys
that do not have setup restrictions described in the Programming Requirements
section.
The handset displays a LINE icon that corresponds to each line key identified in the
diagram (LINE + 1 to LINE + 2). See the handset Icons section below for an
explanation of the icons.
The MSG icon lights on the handset when there is voice mail. This is the only use for
this key sequence (FCN + 2) and requires the optiset key shown above with the
Mailbox label for the PhoneMail® feature.
The OptiGuide™ Select, Previous, and Next keys do not exist on the optiset E Basic
desktop telephone, but these functions will display and can be accessed on the
handset using the default function menu sequences shown below.
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SpectraLink Corporation LinkPlus Interface Guide
Siemens Hicom/HiPath optiset
The handset function menu has these default settings:
FCN + 0 = Select FCN + 1 = Mute (pre-programmed to mute the microphone in the Link WTS)
FCN + * = Previous FCN + 2 = Voice mail (corresponds to the Mailbox feature key above)
FCN + # = Next FCN + 9 = Exit (exits the function menu)
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SpectraLink Corporation LinkPlus Interface Guide
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4. Extension Assignments Worksheet
Shelf: _______ Interface Module: _______
Handset # Ext. # Name Interface Module
Circuit # Comment Handset Serial #
Handset 1 1
Handset 2 2
Handset 3 3
Handset 4 4
Handset 5 5
Handset 6 6
Handset 7 7
Handset 8 8
Handset 9 9
Handset 10 10
Handset 11 11
Handset 12 12
Handset 13 13
Handset 14 14
Handset 15 15
Handset 16 16
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