Panasonic KX-NS1000 User manual

Installation Manual
Pure IP-PBX
Model No. KX-NS1000
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety (Page 22)" before using this product.
KX-NS1000: PCMPR Software File Version 003.20000 or later
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/pbx/

System Components
System Components for KX-NS1000
Category Model No. Description
Main Unit KX-NS1000 Main Unit
Activation Key Codes*1 KX-NSE101 Activation Key for Mobile Extension for 1 User (1
Mobile User)
KX-NSE105 Activation Key for Mobile Extension for 5 Users (5
Mobile Users)
KX-NSE110 Activation Key for Mobile Extension for 10 Users (10
Mobile Users)
KX-NSE120 Activation Key for Mobile Extension for 20 Users (20
Mobile Users)
KX-NSF201 Activation Key for Call Centre Feature Enhancement
(Call Centre Enhance)
KX-NSM005 31-50 IP Phone Capacity (Up to 50 IP Phone)
KX-NSM010 31-100 IP Phone Capacity (Up to 100 IP Phone)
KX-NSM030 31-300 IP Phone Capacity (Up to 300 IP Phone)
KX-NSM099 31-640 IP Phone Capacity (System MAX IP Phone)
KX-NSX910 51-100 IP Phone Capacity (Expansion from NSM005)
KX-NSX930 101-300 IP Phone Capacity (Expansion from
NSM010)
KX-NSX999 301-640 IP Phone Capacity (Expansion from
NSM030)
KX-NSM102 2-Channel IP Trunk Activation Key (2 IP Trunk)
KX-NSM104 4-Channel IP Trunk Activation Key (4 IP Trunk)
KX-NSM108 8-Channel IP Trunk Activation Key (8 IP Trunk)
KX-NSM116 16-Channel IP Trunk Activation Key (16 IP Trunk)
KX-NSM201 1-Channel IP Softphone/IP Proprietary Telephone
Activation Key (1 IPSoftphone/IP PT)
KX-NSM205 5-Channel IP Softphone/IP Proprietary Telephone
Activation Key (5 IPSoftphone/IP PT)
KX-NSM210 10-Channel IP Softphone/IP Proprietary Telephone
Activation Key (10 IPSoftphone/IP PT)
KX-NSM220 20-Channel IP Softphone/IP Proprietary Telephone
Activation Key (20 IPSoftphone/IP PT)
KX-NSM501 1-Channel IP Proprietary Telephone Activation Key (1
IP PT)
KX-NSM505 5-Channel IP Proprietary Telephone Activation Key (5
IP PT)
2 Installation Manual
System Components

Category Model No. Description
KX-NSM510 10-Channel IP Proprietary Telephone Activation Key
(10 IP PT)
KX-NSM520 20-Channel IP Proprietary Telephone Activation Key
(20 IP PT)
KX-NSM701 1-Channel SIP Extension Activation Key (1 SIP
Extension)
KX-NSM705 5-Channel SIP Extension Activation Key (5 SIP
Extension)
KX-NSM710 10-Channel SIP Extension Activation Key (10 SIP
Extension)
KX-NSM720 20-Channel SIP Extension Activation Key (20 SIP
Extension)
KX-NSN001 Activation Key for One-look Network (One-look
Network)
KX-NSN002 Activation Key for QSIG Network (QSIG Network)
KX-NSN101 Built-in Router (Built-in Router AK)
KX-NSN216 16-channel IPsec Activation Key (16ch IPsec AK)
KX-NSP001 Standard Activation Key Package (E-mail/Two-way
Recording) for 1 User (Std. Pkg 1 User)
KX-NSP005 Standard Activation Key Package (E-mail/Two-way
Recording) for 5 Users (Std. Pkg 5 Users)
KX-NSP010 Standard Activation Key Package (E-mail/Two-way
Recording) for 10 Users (Std. Pkg 10 Users)
KX-NSP020 Standard Activation Key Package (E-mail/Two-way
Recording) for 20 Users (Std. Pkg 20 Users)
KX-NSP101 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 1 User (Adv. Pkg 1
User)
KX-NSP105 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 5 Users (Adv. Pkg 5
Users)
KX-NSP110 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 10 Users (Adv. Pkg 10
Users)
KX-NSP120 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 20 Users (Adv. Pkg 20
Users)
KX-NSP201 Mobile Activation Key Package (E-mail/Mobile) for 1
User (Mobile Pkg 1 User)
KX-NSP205 Mobile Activation Key Package (E-mail/Mobile) for 5
Users (Mobile Pkg 5 Users)
Installation Manual 3
System Components

Category Model No. Description
KX-NSP210 Mobile Activation Key Package (E-mail/Mobile) for 10
Users (Mobile Pkg 10 Users)
KX-NSP220 Mobile Activation Key Package (E-mail/Mobile) for 20
Users (Mobile Pkg 20 Users)
KX-NSU001 Activation Key for Recording Time Expansion (REC
Time Expansion)
KX-NSU002 Activation Key for Two-way Recording Control
(Two-way REC Control)
KX-NSU003 Activation Key for Message Backup (Message
Backup)
KX-NSU102 2-Channel Unified Messaging Activation Key (2 UM
Port)
KX-NSU104 4-Channel Unified Messaging Activation Key (4 UM
Port)
KX-NSU201 Activation Key for Unified Messaging E-mail
Notification for 1 User (UM/E-mail 1 User)
KX-NSU205 Activation Key for Unified Messaging E-mail
Notification for 5 Users (UM/E-mail 5 Users)
KX-NSU210 Activation Key for Unified Messaging E-mail
Notification for 10 Users (UM/E-mail 10 Users)
KX-NSU220 Activation Key for Unified Messaging E-mail
Notification for 20 Users (UM/E-mail 20 Users)
KX-NSU299 Activation Key for Unified Messaging E-mail
Notification for All Users (UM/E-mail All Users)
KX-NSU301 Activation Key for Two-way Recording for 1 User (2way
REC 1 User)
KX-NSU305 Activation Key for Two-way Recording for 5 Users
(2way REC 5 Users)
KX-NSU310 Activation Key for Two-way Recording for 10 Users
(2way REC 10 Users)
KX-NSU320 Activation Key for Two-way Recording for 20 Users
(2way REC 20 Users)
KX-NSU399 Activation Key for Two-way Recording for All Users
(2way REC All Users)
KX-NSA010 Activation Key for CA Thin Client Server Connection
(CA Thin Client)
KX-NSA020 Activation Key for Multiple CSTA Connection (CSTA
Multiplexer)
KX-NSA201 Activation Key for CA PRO for 1 User (CA Pro 1 user)
KX-NSA205 Activation Key for CA PRO for 5 Users (CA Pro 5
users)
4 Installation Manual
System Components

Category Model No. Description
KX-NSA210 Activation Key for CA PRO for 10 Users (CA Pro 10
users)
KX-NSA240 Activation Key for CA PRO for 40 Users (CA Pro 40
users)
KX-NSA249 Activation Key for CA PRO for 128 Users (CA Pro 128
users)
KX-NSA301 Activation Key for CA ACD Monitor for 1 ICD
Supervisor (CA Supervisor)
KX-NSA401 Activation Key for CA Operator Console (CA Console)
KX-NSA901 Activation Key for CA Network Plug-in for 1 User (CA
Network 1 user)
KX-NSA905 Activation Key for CA Network Plug-in for 5 Users (CA
Network 5 users)
KX-NSA910 Activation Key for CA Network Plug-in for 10 Users (CA
Network 10 users)
KX-NSA940 Activation Key for CA Network Plug-in for 40 Users (CA
Network 40 users)
KX-NSA949 Activation Key for CA Network Plug-in for 128 Users
(CA Network 128 users)
KX-NSB0001 Activation Key for Poltys C. Bridge (Poltys C. Bridge)
KX-NSB0002 Activation Key for PSDN Option-1 (PSDN Option-1)
KX-NSB0003 Activation Key for PSDN Option-2 (PSDN Option-2)
KX-NSB0101 Activation Key for Poltys CA RCS-Start for 1 User
(Poltys CA RCS-Start 1 user)
KX-NSB0105 Activation Key for Poltys CA RCS-Start for 5 Users
(Poltys CA RCS-Start 5 users)
KX-NSB0110 Activation Key for Poltys CA RCS-Start for 10 Users
(Poltys CA RCS-Start 10 users)
KX-NSB0149 Activation Key for Poltys CA RCS-Start for 128 Users
(Poltys CA RCS-Start 128 users)
KX-NSB0201 Activation Key for Poltys CA RCS-Extend for 1 User
(Poltys CA RCS-Extend 1 user)
KX-NSB0205 Activation Key for Poltys CA RCS-Extend for 5 Users
(Poltys CA RCS-Extend 5 users)
KX-NSB0210 Activation Key for Poltys CA RCS-Extend for 10
Users (Poltys CA RCS-Extend 10 users)
KX-NSB0249 Activation Key for Poltys CA RCS-Extend for 128
Users (Poltys CA RCS-Extend 128 users)
KX-NSF101 Activation Key for CTI interface (CTI interface)
Physical Cards
Installation Manual 5
System Components

Category Model No. Description
FAX Card Slot KX-NS0106 FAX Interface Card (FAX)
DSP Card Slot KX-NS0110 VoIP DSP Card (S Type) (DSP S)
KX-NS0111 VoIP DSP Card (M Type) (DSP M)
KX-NS0112 VoIP DSP Card (L Type) (DSP L)
Storage Memory
Card Slot
KX-NS0135 Storage Memory (S Type) (Storage Memory S)
KX-NS0136 Storage Memory (M Type) (Storage Memory M)
KX-NS0137 Storage Memory (L Type) (Storage Memory L)
Free Slot KX-NS0180 2-Port Analogue Trunk / 2-Port SLT Card (SLC2/
LCOT2)
KX-NS0280 4-Port BRI / 2-Port SLT Card (SLC2/BRI4)
KX-NS0290CE PRI30 / 2-Port SLT Card (SLC2/PRI30)
KX-NS0290 PRI23 / 2-Port SLT Card (SLC2/PRI23)
KX-NS0130 Stacking Master Card (STACK-M)
Doorphone Slot KX-NS0161 Doorphone Interface Card (DOORPHONE)
*1 Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for
CA.
System Components for Legacy Gateways
For details about supported optional service cards and Power Supply Units (PSUs), refer to the Installation
Manual of the corresponding PBX.
KX-NCP500/KX-NCP1000/KX-NS1020
Category Model No. Description
Legacy Gateways KX-NCP500 KX-NCP500 as Legacy Gateway Unit
KX-NCP1000 KX-NCP1000 as Legacy Gateway Unit
KX-NS1020 KX-NS1020 Expansion Cabinet
Legacy Gateway Cards KX-NS0131 Stacking Card for KX-NCP Series (STACK-S (NCP))
Physical Trunk Cards KX-NCP1180 4-Port Analogue Trunk Card (LCOT4)
KX-NCP1187 T-1 Trunk Card (T1)
KX-NCP1188 E-1 Trunk Card (E1)
KX-NCP1280 2-Port BRI Card (BRI2)
KX-NCP1290 PRI Card (PRI23)
KX-NCP1290CE PRI Card (PRI30)
KX-NCP1290CJ PRI Card (PRI30)
6 Installation Manual
System Components

Category Model No. Description
Physical Extension
Cards
KX-NCP1170 4-Port Digital Hybrid Extension Card (DHLC4)
KX-NCP1171 8-Port Digital Extension Card (DLC8)
KX-NCP1172 16-Port Digital Extension Card (DLC16)
KX-NCP1173 8-Port Single Line Telephone Extension Card (SLC8)
KX-NCP1174 16-Port Single Line Telephone Extension Card
(SLC16)
Other Physical Cards KX-NCP1190 Optional 3-Slot Base Card (OPB3)
KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0162 2-Port Doorphone Card (German Type) (DPH2)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
KX-TDE100/KX-TDE200/KX-TDA100/KX-TDA200/KX-TDA100D
Category Model No. Description
Legacy Gateways KX-TDE100 KX-TDE100 as Legacy Gateway Unit
KX-TDE200 KX-TDE200 as Legacy Gateway Unit
KX-TDA100 KX-TDA100 as Legacy Gateway Unit
KX-TDA200 KX-TDA200 as Legacy Gateway Unit
KX-TDA100D KX-TDA100D as Legacy Gateway Unit
Legacy Gateway Cards KX-NS0132 Stacking Card for KX-TDE Series (STACK-S (TDE))
Physical Trunk Cards KX-TDA0180 8-Port Analogue Trunk Card (LCOT8)
KX-TDA0181 16-Port Analogue Trunk Card (LCOT16)
KX-TDA0182 8-Port DID Card (DID8)
KX-TDA0183 4-Port Analogue Trunk Card (LCOT4)
KX-TDA0184 8-Port E & M Trunk Card (E&M8)
KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0188 E-1 Trunk Card (E1)
KX-TDA0284 4-Port BRI Card (BRI4)
KX-TDA0288 8-Port BRI Card (BRI8)
KX-TDA0290CE PRI Card (PRI30)
KX-TDA0290CJ PRI Card (PRI30)
KX-TDA0290 PRI Card (PRI23)
KX-TDA1180 8-Port Analogue Trunk Card with CID (CLCOT8)*1
Installation Manual 7
System Components

Category Model No. Description
Physical Extension Cards KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)*2
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card
(SLC8)*2
KX-TDA0174 16-Port Single Line Telephone Extension Card
(SLC16)*2
KX-TDA0175 16-Port Single Line Telephone Extension with
Message Lamp Card (MSLC16)*2
KX-TDA0177 16-Port Single Line Telephone Extension Card with
Caller ID (CSLC16)*2
KX-TDA1176 16-Port Single Line Telephone Extension with Caller
ID and Message Lamp Card (MCSLC16)*3
KX-TDA1178 24-Port Single Line Telephone Extension with Caller
ID and Message Lamp Card (MCSLC24)*3
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0162 2-Port Doorphone Card (German Type) (DPH2)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
KX-TDA0168 Extension Caller ID Card (EXT-CID)
KX-TDA0189 8-Port Caller ID/Pay Tone Card (CID/PAY8)
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0193 8-Port Caller ID Card (CID8)
KX-TDA1186 8-Port Analogue Trunk Card with CID Daughter Card
(CLCOT8E)*1
PSUs*4 KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
KX-TDA0108 S-Type Power Supply Unit (PSU-S)
*1 KX-TDA100D only.
*2 Except KX-TDA100D.
*3 Except KX-TDA100/KX-TDA200.
*4 Some PSUs are only supported by certain PBXs. For more details, refer to the Installation Manual of the corresponding PBX.
8 Installation Manual
System Components

KX-TDE600/KX-TDE620/KX-TDA600/KX-TDA620
Category Model No. Description
Legacy Gateways KX-TDE600 KX-TDE600 as Legacy Gateway Unit
KX-TDE620 KX-TDE620 as Legacy Gateway Unit
KX-TDA600 KX-TDA600 as Legacy Gateway Unit
KX-TDA620 KX-TDA620 as Legacy Gateway Unit
Legacy Gateway Cards KX-NS0132 Stacking Card for KX-TDE Series (STACK-S (TDE))
Physical Trunk Cards KX-TDA0182 8-Port DID Card (DID8)
KX-TDA0184 8-Port E & M Trunk Card (E&M8)
KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0188 E-1 Trunk Card (E1)
KX-TDA0284 4-Port BRI Card (BRI4)
KX-TDA0288 8-Port BRI Card (BRI8)
KX-TDA0290CE PRI Card (PRI30)
KX-TDA0290CJ PRI Card (PRI30)
KX-TDA0290 PRI Card (PRI23)
Physical Extension
Cards
KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card (SLC8)
KX-TDA0177 16-Port Single Line Telephone Extension Card with
Caller ID (CSLC16)
KX-TDA6174 16-Port Single Line Telephone Extension Card
(ESLC16)
KX-TDA6175 16-Port Single Line Telephone Extension with Message
Lamp Card (EMSLC16)
KX-TDA6178 24-Port Single Line Telephone Extension Card with
Caller ID (ECSLC24)
KX-TDA6179 24-Port Single Line Telephone Extension with Caller ID
and Message Lamp Card (EMSLC24)
KX-TDA6381 16-Port Analogue Trunk Card w/o CID (ELCOT16)
KX-TDA6382 16-Port Analogue Trunk Card with CID16 (ELCOT16)
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0162 2-Port Doorphone Card (German Type) (DPH2)
Installation Manual 9
System Components

Category Model No. Description
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0168 Extension Caller ID Card (EXT-CID)
KX-TDA0189 8-Port Caller ID/Pay Tone Card (CID/PAY8)
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0193 8-Port Caller ID Card (CID8)
KX-TDA6166 16-Channel Echo Canceller Card (EECHO16)
PSUs KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
Unsupported System Components for Legacy Gateways
The following components are not supported for legacy gateways.
Model No. Description
KX-NCP1104 4-Channel VoIP DSP Card (DSP4)
KX-TDA0105 Memory Expansion Card (MEC)
KX-TDA0191 4-Channel Message Card (MSG4)
KX-TDA0192 2-Channel Simplified Voice Message Card (ESVM2)
KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4)
KX-TDA0196 Remote Card (RMT)
KX-TDA0410 CTI Link Card (CTI-LINK)
KX-TDA0470 16-Channel VoIP Extension Card (IP-EXT16)
KX-TDA0480 4-Channel VoIP Gateway Card (IP-GW4)
KX-TDA0484 4-Channel VoIP Gateway Card (IP-GW4E)
KX-TDA0490 16-Channel VoIP Gateway Card (IP-GW16)
KX-TDE0105 Memory Expansion Card (IPCMEC)
KX-TDE0110 16-Channel VoIP DSP Card (DSP16)
KX-TDE0111 64-Channel VoIP DSP Card (DSP64)
Equipment Compatibility for KX-NS1000
The PBX supports the following equipment:
Cell Stations
DECT
•DECT 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT Portable Station
(KX-NCP0158CE)
DECT 6.0
•DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.0 Portable Station
(KX-NCP0158)
10 Installation Manual
System Components

SIP based DECT
•DECT Cell Station Unit (SIP) Using a V-UTEXT32 Card for DECT Portable Station (SIP) (KX-UDS124)
Doorphones
•Doorphone (KX-T30865, KX-T7765)
Telephones
Panasonic Proprietary Telephones
•IP proprietary telephones (e.g., KX-NT300 series, KX-NT500 series)
•IP softphones (e.g., KX-NCS8100)
•Portable stations (e.g., KX-TCA364, KX-WT115)
SIP Phones
•KX-UT series SIP phones (e.g., KX-UT133, KX-UT248, KX-UT670)
•KX-UDT series portable stations (e.g., KX-UDT111)
•IP conferencing phones (e.g., KX-NT700)
•Third party SIP phones (SIP hardphones/SIP softphones)
Other
•Single line telephones
Note
•For the equipment (e.g., Add-on Key Module, USB Module, Headset) that can be connected to a
particular telephone, refer to the telephone’s manual.
•For other equipment that can be connected to the PBX, refer to "2.1.2 System Connection Diagram".
•The PBX does not support the following Panasonic proprietary telephones:
–Analogue proprietary telephones
–Digital proprietary telephones
–KX-NT136 IP proprietary telephone
–KX-NT400 IP proprietary telephone
–KX-HGT100 SIP telephone
Trunk Adaptors
•E1 Trunk Adaptor (KX-NS8188)
•PRI Adaptor (KX-NS8290)
Equipment Compatibility for Legacy Gateways
You can connect the following PBXs to a KX-NS1000 as legacy gateways.
•KX-NS1020
•KX-NCP series PBX
•KX-TDE series PBX
•KX-TDA series PBX
•KX-TDA100D
Connecting legacy gateways expands the usage of legacy terminals and trunks.
If a legacy gateway is connected to a KX-NS1000, the following equipment is also supported.
Note
In this manual, KX-TDA100D is not included in KX-TDA series.
Cell Stations
DECT
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT Portable Station
(KX-TDA0141CE)
Installation Manual 11
System Components

•4-Channel Cell Station Unit Using a CSIF Card for DECT Portable Station (KX-TDA0142CE)
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT Portable Station
(KX-TDA0155CE)
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT Portable Station
(KX-TDA0155LA)
•4-Channel Cell Station Unit Using a CSIF Card for DECT Portable Station (KX-TDA0156CE)
•8-Channel High-density Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT Portable
Station (KX-TDA0158CE)
DECT 6.0
•DECT 6.0 2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT 6.0 Portable
Station (KX-TDA0155)
•DECT 6.0 4-Channel Cell Station Unit Using a CSIF Card for DECT 6.0 Portable Station (KX-TDA0156)
•DECT 6.0 8-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT 6.0 Portable
Station (KX-TDA0158)
2.4 GHz CS
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for 2.4 GHz Portable Station
(KX-TDA0141)
•3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz Portable Station (KX-TDA0142)
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for 2.4 GHz Portable Station
(KX-TDA0151)
•3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz Portable Station (KX-TDA0152)
Telephones
Panasonic Proprietary Telephones
•Digital Proprietary Telephone (e.g., KX-DT300 series, KX-DT500 series, KX-T7400 series, KX-T7500
series, and KX-T7600 series)
•Portable Station (e.g., KX-TD7600 series)
•DSS Console (e.g., KX-DT390, KX-DT590)
•Analogue Proprietary Telephone (e.g., KX-T7700 series)
Note
The following Panasonic proprietary telephones are not available even if a legacy gateway is connected:
•KX-NT136 IP proprietary telephone
•KX-HGT100 SIP telephone
•KX-NT400 IP proprietary telephone
•KX-TDA0300 PC Console
•KX-T7000 series proprietary telephone
•KX-T7200 series proprietary telephone
•KX-T7300 series proprietary telephone
Voice Processing System
Voice Processing System (e.g., KX-TVM series)
Notice
•This PBX supports SIP extensions. However, some PBX features may not be available depending on the
type of telephone.
•Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
12 Installation Manual
System Components

–proper operation and compatibility with services provided by telecommunications companies over
connected networks
Note
•Some optional hardware, software, and features are not available in some countries/areas. Please
consult your certified Panasonic dealer for more information.
•In this manual, the suffix of each model number (e.g., KX-NS1000NE) is omitted unless necessary.
List of Abbreviations
•CA ® Communication Assistant
•IP-PT ® IP Proprietary Telephone
•PS ® Portable Station
•SIP Extension ® Extensions of the PBX which use Session Initiation Protocol for communication.
•SLT ® Single Line Telephone
•S-PS ® SIP-CS compatible Portable Station
•APT ® Analogue Proprietary Telephone
•DPT ® Digital Proprietary Telephone
•SIP-CS ® SIP based DECT Cell Station unit
Installation Manual 13
System Components

Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX,
KX-NS1000. It provides instructions for installing the hardware, and programming the PBX using Web
Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 Safety Precautions
Provides important information intended to prevent personal injury and property damage.
Section 2 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 3 Information about the Activation Keys
Provides information on activation keys, including how to obtain activation keys.
Section 4 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, optional
service cards, and cabling of peripheral equipment are provided. Further information on system expansion
and peripheral equipment installation is included.
Section 5 Programming Information
Describes the installation procedure, structure, and functions of the Web Maintenance Console for
programming IP telephones and the PBX. Further information on programming the PBX for use with SIP
trunks and a VoIP network is included.
Section 6 Information about Stacking PBXs
Provides information about stacking PBXs as legacy gateways.
Section 7 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
Section 8 Networking Information
Provides information about topics such as using the PBX in a VoIP network, and the TCP ports used by
the PBX.
Section 9 Appendix
Provides information about PBX Region Suffix Codes and Areas, System Prompt Languages, and the
revision history.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
User Manual
Provides operating instructions for end users using IP-PTs, SIP phones, SLTs, PSs, or DSS Consoles.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in "2.3 Frequently Asked Questions (FAQ)" of the PC Programming Manual.
Trademarks
•The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use
of such marks by Panasonic Corporation is under licence.
14 Installation Manual
Introduction

•Microsoft, Outlook, Internet Explorer, Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Installation Manual 15
Introduction

Table of Contents
1Safety Precautions .................................................................................21
1.1 For Your Safety ...............................................................................................................22
1.2 Important Safety Instructions ........................................................................................29
1.3 Precautions ......................................................................................................................30
1.4 Data Security ...................................................................................................................33
2 System Outline .......................................................................................35
2.1 Basic System Construction ...........................................................................................36
2.1.1 System Configurations ...................................................................................................36
2.1.2 System Connection Diagram ..........................................................................................39
2.2 Optional Equipment ........................................................................................................41
2.2.1 Optional Equipment ........................................................................................................41
2.3 Specifications ..................................................................................................................43
2.3.1 General Description ........................................................................................................43
2.3.2 Characteristics ................................................................................................................44
2.3.3 System Capacity ............................................................................................................45
3 Information about the Activation Keys ................................................67
3.1 Information about the Activation Keys .........................................................................68
3.1.1 Type and Maximum Number of Activation Keys ............................................................68
3.1.2 Activation Key Code and Key Management System ......................................................88
3.1.3 Using CTI Applications ...................................................................................................89
4 Installation ..............................................................................................91
4.1 Before Installation ...........................................................................................................92
4.1.1 Before Installation ...........................................................................................................92
4.2 Installation of the PBX ....................................................................................................94
4.2.1 Unpacking ......................................................................................................................94
4.2.2 Names and Locations .....................................................................................................95
4.2.3 Opening/Closing the Top Cover .....................................................................................96
4.2.4 Frame Earth Connection ................................................................................................99
4.2.5 Installing/Removing the Optional Service Cards ..........................................................100
4.2.6 Installing/Removing the Storage Memory Card ............................................................113
4.2.7 Types of Connectors ....................................................................................................117
4.2.8 Attaching a Ferrite Core ...............................................................................................118
4.2.9 19-inch Rack Mounting .................................................................................................119
4.2.10 Placing the PBX on a Desktop .....................................................................................120
4.2.11 Wall Mounting ...............................................................................................................121
4.2.12 Surge Protector Installation ..........................................................................................125
4.3 The Mother Board and Expansion Cards ....................................................................128
4.3.1 Mother Board ................................................................................................................128
4.3.2 Storage Memory Card (installed by default), Storage Memory S Card (KX-NS0135),
Storage Memory M Card (KX-NS0136), Storage Memory L Card (KX-NS0137) .........132
4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card
(KX-NS0112) ................................................................................................................133
4.3.4 FAX Card (KX-NS0106) ...............................................................................................135
4.4 Virtual Cards ..................................................................................................................136
4.5 Physical Trunk and Extension Cards ..........................................................................138
4.5.1 SLC2/LCOT2 Card (KX-NS0180) .................................................................................138
4.5.2 SLC2/BRI4 Card (KX-NS0280) ....................................................................................140
4.5.3 SLC2/PRI30 Card (KX-NS0290CE) .............................................................................144
4.5.4 SLC2/PRI23 Card (KX-NS0290) ..................................................................................147
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4.6 Stacking Cards ..............................................................................................................150
4.6.1 STACK-M Card (KX-NS0130) ......................................................................................150
4.6.2 STACK-S (NCP) Card (KX-NS0131) ............................................................................152
4.6.3 STACK-S (TDE) Card (KX-NS0132) ............................................................................154
4.7 The Doorphone Card ....................................................................................................158
4.7.1 DOORPHONE Card (KX-NS0161) ...............................................................................158
4.8 Connection of SLTs ......................................................................................................160
4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ........................160
4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor .......................161
4.10 Connection of Peripherals ...........................................................................................164
4.11 LAN Connection ............................................................................................................169
4.11.1 LAN Connection for the Main Unit ................................................................................169
4.11.2 LAN Connections for IP Telephones ............................................................................171
4.12 Power Failure Ports ......................................................................................................174
4.13 Starting the KX-NS1000 ................................................................................................175
5 Programming Information ...................................................................179
5.1 Overview of Web Maintenance Console .....................................................................180
5.2 PC Connection ..............................................................................................................181
5.3 Starting Web Maintenance Console ............................................................................183
5.4 Programming the PBX ..................................................................................................196
5.4.1 Easy Setup Wizard .......................................................................................................196
5.4.2 Enabling the DHCP Server Feature .............................................................................202
5.4.3 Installing the Virtual IP Cards to the PBX .....................................................................203
5.4.4 Installing Additional Activation Keys .............................................................................203
5.4.5 Configuration of the Activation Keys ............................................................................204
5.5 Programming a One-look Network ..............................................................................205
5.6 Programming an H.323 QSIG Network ........................................................................207
5.6.1 Assigning the Hunt Pattern ...........................................................................................207
5.6.2 Programming the Address Translation Table ...............................................................208
5.6.3 Programming the Network Settings ..............................................................................210
5.7 Programming SIP Trunks .............................................................................................214
5.8 Assigning Networking Information to IP Telephones ................................................216
5.8.1 Assigning IP Addressing Information ...........................................................................216
5.8.2 Setting VLAN Parameters ............................................................................................236
5.8.3 Setting LLDP Parameters .............................................................................................239
5.8.4 Setting Diffserv Parameters .........................................................................................243
5.8.5 Configuration of IP Ports ..............................................................................................246
5.8.6 ECO mode (KX-NT500 series only) .............................................................................252
5.9 Registering IP Telephones ...........................................................................................254
5.9.1 Registering IP Telephones ...........................................................................................254
5.9.2 De-registering IP Telephones .......................................................................................260
5.9.3 Installing SIP Phones at a Remote Site .......................................................................263
5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway ...............269
5.10 Configuration of Users .................................................................................................277
5.11 Programming E-mail Integration for UM Voice/Fax Messages .................................279
5.12 Automatic Configuration of Mailboxes .......................................................................283
6 Information about Stacking PBXs ......................................................285
6.1 Information about Stacking PBXs ...............................................................................286
6.2 Methods of Stacking PBXs ...........................................................................................287
7 Troubleshooting ...................................................................................291
7.1 Troubleshooting ............................................................................................................292
7.1.1 Installation ....................................................................................................................292
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7.1.2 Connection ...................................................................................................................295
7.1.3 Operation ......................................................................................................................296
7.1.4 Error Messages ............................................................................................................298
7.1.5 Restarting the KX-NS1000 ...........................................................................................300
7.1.6 Troubleshooting by Error Log .......................................................................................302
8 Networking Information .......................................................................305
8.1 Information about Using an IP Network ......................................................................306
8.1.1 Using a VoIP Network with the PBX .............................................................................306
8.1.2 DHCP (Dynamic Host Configuration Protocol) Server .................................................309
8.1.3 VLAN (Virtual LAN) ......................................................................................................310
8.1.4 Jitter Buffer ...................................................................................................................311
8.1.5 Voice Activity Detection (VAD) .....................................................................................311
8.1.6 Network Configuration ..................................................................................................312
8.1.7 Network Devices ..........................................................................................................316
8.1.8 QoS (Quality of Service) ...............................................................................................317
8.1.9 Network Time Protocol (NTP) ......................................................................................318
8.2 H.323 Trunks ..................................................................................................................319
8.2.1 Avoid Multiple IP Networks ...........................................................................................319
8.2.2 Gatekeeper ...................................................................................................................320
8.2.3 Bandwidth Assessment ................................................................................................320
8.2.4 Virtual VoIP Gateway Card Specifications ...................................................................323
8.3 SIP Trunks .....................................................................................................................324
8.3.1 IP Telephony Service ...................................................................................................324
8.3.2 SIP Requirements ........................................................................................................327
8.3.3 Router Requirements ...................................................................................................327
8.3.4 Bandwidth Requirements .............................................................................................327
8.3.5 Virtual SIP Trunk Card Specifications ..........................................................................329
8.4 Types of PBX Networks ................................................................................................330
8.4.1 One-look Network .........................................................................................................330
8.4.2 One-look Networking Survivability ................................................................................333
8.4.3 H.323 QSIG Network ....................................................................................................340
8.4.4 Working with Multiple PBX Networks ...........................................................................341
8.5 Port Security ..................................................................................................................342
8.6 Built-in Router ...............................................................................................................346
8.6.1 Built-in Router Overview ...............................................................................................346
8.6.2 WAN Connection ..........................................................................................................348
8.6.3 DHCP Relay Agent .......................................................................................................349
8.6.4 Dynamic DNS ...............................................................................................................350
8.6.5 DNS Client ....................................................................................................................351
8.6.6 Protocol Bridge—IPv6 Bridge .......................................................................................352
8.6.7 Protocol Bridge—PPPoE Bridge ..................................................................................352
8.6.8 MAC Address Clone .....................................................................................................353
8.6.9 Routing .........................................................................................................................354
8.6.10 Firewall .........................................................................................................................354
8.6.11 Firewall—Packet Filtering .............................................................................................355
8.6.12 Firewall—Stateful Packet Inspection ............................................................................356
8.6.13 Firewall—DoS Protection .............................................................................................356
8.6.14 Firewall—Other Security Settings ................................................................................357
8.6.15 Dynamic NAPT (IP masquerade) .................................................................................358
8.6.16 Static NAPT (Port Forwarding) .....................................................................................358
8.6.17 DMZ Host .....................................................................................................................359
8.6.18 VoIP Port Dynamic Setting ...........................................................................................359
8.6.19 IPsec Pass-through ......................................................................................................360
8.6.20 PPTP Pass-through ......................................................................................................361
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8.6.21 L2TP Pass-through ......................................................................................................361
8.6.22 Quality of Service (QoS) ...............................................................................................362
8.6.23 VPN—IPsec .................................................................................................................363
8.6.24 VPN—VPSS Setting .....................................................................................................366
8.6.25 Router Command .........................................................................................................368
8.6.26 WAN Port Mirroring ......................................................................................................368
9 Appendix ...............................................................................................369
9.1 PBX Region Suffix Codes and Areas ..........................................................................370
9.2 System Prompt Languages ..........................................................................................372
9.3 Revision History ............................................................................................................374
9.3.1 PCMPR Software File Version 002.0xxxx ....................................................................374
9.3.2 PCMPR Software File Version 002.1xxxx ....................................................................375
9.3.3 PCMPR Software File Version 003.0xxxx ....................................................................376
9.3.4 PCMPR Software File Version 003.2xxxx ....................................................................378
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20 Installation Manual
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