Samsung FER710DRS User manual

Refer to the service manual in the GSPN(see rear cover) for the more information.
1. Precaution
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagrams
6. Wiring Diagram
SLIDE IN RANGE
FREE STANDING RANGE
BASIC: FER710DRS
MODEL: NE58F9710WS
MODEL CODE:
NE58F9710WS/AC

2
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1. Precaution ..............................................................................3
1-1Forward.............................................................................3
1-2 Safety Precautions.....................................................................3
1-3 Important Safety Instructions .............................................................4
1-4 Model & Serial Number Label and Tech Sheet Locations .......................................6
6SHFL¿FDWLRQV ...........................................................................7
2-1Features.............................................................................7
7DEOHRI6SHFL¿FDWLRQV ..................................................................8
2-3 Accessory............................................................................9
3. Disassembly and Reassembly.............................................................10
3-1 Removing the Assy-Frame Cooktop ......................................................10
3-2 Removing Cover-Back Main Wire, Cover-Back Guard Wire and PCB-Main ..................10
3-3 Removing PCB-Main ..................................................................11
3-4 Removing Touch PCB .................................................................12
3-5 Removing Surface elements and The Ceramic Glass Cooktop..................................13
3-6 Removing The Latch-Door & Switch-Door Plunger ...........................................14
3-7 Removing Heater-Broil.................................................................15
3-8 Removing Heater-Bake ................................................................16
3-9 Removing Convection Element, Fan-Convection and Motor-Convection ....................................17
3-10 Removing Lamp.....................................................................18
3-11 Removing Sensor-Thermistor ..........................................................19
3-12 Removing Assy-Partition Switch ........................................................20
3-13 Removing Assy-Drawer & Heater-Warming Drawer ............................................21
3-14 Removing and Replacing Oven Door.....................................................23
3-15 Removing Handle-Door and Glass-Inner .....................................................24
3-16 Removing Gasket-Door ...............................................................27
3-17 Removing The Panel-Side.............................................................28
4. Troubleshooting ........................................................................29
4-1 Failure Display Codes .................................................................29
4-2ElectricalMalfunction..................................................................45
5. PCB Diagrams ..........................................................................51
5-1 PCB Diagrams (Main) .................................................................51
5-2 PCB Diagrams (Sub) ..................................................................52
6. Wiring diagram .........................................................................53
6-1 Wiring diagram ......................................................................53

3
1. Precaution
1-1 Forward
This SAMSUNG Service Manual, “ 30” Slide In Self-Cleaning Electric Range,” provides the technician with
information on the operation and service of the Slide In Self-Cleaning Electric Range. It is to be used as a
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“Tech Sheet” provided with the electric range.
1-2 Safety Precautions
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dangerous situations. If you need repairs, contact a SAMSUNG Service Center or your dealer.
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WARNING
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to avoid electrical shock.
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SAMSUNG Electronics assumes no responsibility for any repairs made on our products by anyone other than
Authorized Service Technicians.

4
1. Precaution
1-3 Important Safety Instructions
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For further assistance contact your service agent or manufacturer.
WARNING
This symbol will help alert you to hazards or unsafe practices which could cause serious bodily harm or death.
%HVXUH\RXUDSSOLDQFHLs properly installed and
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by removing the fuse or switching off the circuit breaker
WARNING
- INJURIES CAN OCCUR IF THE RANGE TIPS
- INSTALLANTI-TIP DEVICE PACKED WITH
RANGE
- FOLLOW ALL INSTALLATION
INSTRUCTIONS
To reduce the risk of tipping of the range, the range
must be secured by properly installed anti-tip devices.
To check if the bracket is installed properly,
- Warming drawer : grasp the top rear edge of the
Range and carefully attempt to tilt it forward.
verify that the anti-tip devices are engaged.
- Storage drawer : Remove drawer and verify leveling
leg is inserted into and fully secured by the anti-tip
devices.
Refer to the installation manual for proper anti-tip
bracket installation.
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-this can cause the range to tip, resulting in burns or
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WARNING
DO NOT TOUCH HEATING ELEMENTS OR
INTERIOR SURFACES OF OVEN – Heating
elements may be hot even though they are dark
in color. Interior surfaces of an oven become hot
enough to cause burns. During and after use,
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materials contact heating elements or interior
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time to cool. Other surfaces of the appliance may
become hot enough to cause burns – among
these surfaces are oven vent openings and
surfaces near these openings, oven doors, and
windows of oven doors.
CAUTION
Do not store items of interest to children in
cabinets above a range or on the back guard of
a range – children climbing on the range to reach
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alone or unattended in area where appliance is in use.
They should never be allowed to sit or stand on any part
of the appliance.
 Never Use YourAppliance for Warming or Heating the Room.
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not be stored in an oven or near surface units. Be sure all
packing materials are removed from the appliance before
operating it. Keep plastics, clothes and paper away from
parts of the appliance that may become hot
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should never be worn while using the appliance.
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closing the door or use dry chemical, baking soda or
foam- type extinguisher.
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hot surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
WARNING
SURFACES
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS – Surface units may be hot even though they
are dark in color. Areas near surface units may become
hot enough to cause burns. During and after use, do not
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surface units or areas near units until they have had
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top and surfaces close to the cook-top.
WARNING
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death, make sure your range has been properly
grounded and always disconnect it from main power
supply before any servicing.

5
1. Precaution
SURFACE COOKING UNITS
Use Proper Pan Size±7KLVDSSOLDQFHLVHTXLSSHG
with one or more surface units of different sizes.
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to cover the surface unit heating element. The use
of undersized utensils will expose a portion of the
heating element to direct contact and may result in
ignition of clothing. Proper relationship of utensil to
EXUQHUZLOODOVRLPSURYHHI¿FLHQF\
Never Leave Surface Units Unattended at High
Heat Settings – Boil overs may cause smoking and
greasy spillovers may ignite.
Glazed Cooking Utensils – Only certain types of
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glazed utensils are suitable for range-top service
without breaking due to the sudden change in
temperature.
Utensil Handles Should Be Turned Inward and
Not Extend Over Adjacent Surface Units –
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materials, and spillage due to unintentional contact
with the utensil, the handle of a utensil should be
positioned so that it is turned inward, and does not
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surface unit. Make sure you turned on the correct
surface unit.
SELF-CLEAN OVENS
Do Not Clean Door Gasket – The door gasket is
essential for a good seal. Care should be taken not to
rub, damage, or move the gasket.
Do Not Use Oven Cleaners – No commercial oven
cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven.
Clean in the self-clean cycle only parts listed in
this manual. Before self-cleaning the oven, remove
the broiler pan and any utensils from the oven.
 Never keep pet birds in the kitchen – the health
of birds is extremely sensitive to the fumes released
during an oven self-clean cycle. Fumes may be
harmful or fatal to birds. Move birds to well-ventilated
room.
Important Instruction – In the event the self-clean
mode “F” code goes on, or three long beeps sound,
oven is malfunctioning in the self-clean mode. Turn
off or disconnect appliance from power supply and
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VENTILATING HOODS:
Clean Ventilating Hoods Frequently – Grease
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OVEN
Use Care When Opening Door – Let hot air or
steam escape before you remove or replace food in
the oven
Do Not Heat Unopened Food Containers – Build-
up of pressure may cause container to burst and
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Keep Oven Vent Ducts Unobstructed – the oven
vent is located in the front above the oven door and
under the cook top. This area could become hot
during oven use. Never block this vent and never
place plastic or heat sensitive items near the vent
Placement of Oven Racks – Always place oven
racks in desired location while oven is cool. If rack
must be moved while oven is hot, do not let potholder
contact hot heating element in oven.
Do Not allow aluminum foil or meat probe to contact
heating elements.
GLASS/CERAMIC COOKING SURFACES
Do Not Cook on Broken Cook-Top – If cook top
should break, cleaning solutions and spillovers
may penetrate the broken cook top and create a
ULVNRIHOHFWULFVKRFN&RQWDFWDTXDOL¿HGWHFKQLFLDQ
immediately.
Clean Cook Top With Caution – If a wet sponge
or cloth is used to wipe spills on a hot cooking area,
be careful to avoid steam burn. Some cleaners can
produce noxious fumes if applied to a hot surface.
DEEP FAT FRYERS:
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or disposing of hot grease.

6
1. Precaution
1-4 Model & Serial Number Label and Tech Sheet Locations
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Tech Sheet Location
(On Low Rear Cover)
Model & Serial
Number Location

7
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2-1 Features
Features
Biggest Capacity
Cooks large holiday meals.
Turkey 24lbs = 4.4 cu.ft
- Samsung : 5.8 cu.ft
(Upper 2.7 / Lower 3.0 cu.ft)
- Competitors
A : 5.4 cu.ft B : 5.3 cu.ft
Steam Cleaning
Casual clean without any smell
More frequently
- Samsung : Pyrolitic + Steam Clean
- Competitors : Pyrolitic
Features
Item Steam Clean
How to Use
- Pour the water 10oz (+detergent)
- Push the steam cleaning button
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shut off automatically in half a minute.
- Wipe it out with wet cloths.
Operating (Temperature) About 158ሥ
Operating Time 20 Minutes
Used Heater Bottom Bake Heater
Smell No smell
Tool to clean Wet cloths
Biggest Capacity
- The biggest capacity in current US market !!!
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( i.e Turkey 25 lbs = 4.4 cu ft, 20 lbs = 3.5 cu.ft)

8
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Items Model
BASIC MODEL NEW MODEL
Model Name FER710DRS NE58F9710WS
Category Convection Convection
Overall Width 30″30″ Installation type Freestanding Slide in
Color availability STS STS
Control
Oven Touch Touch
Cooktop Knob Knob
Display LED VFD
Electronic clock Yes Yes
Control lock capability Yes Yes
Audible preheat signal Yes Yes
Cooktop Material Ceramic glass Ceramic glass
# of element 5 5
Power
LR 6”-1,200W 7" - 1,800W
RR 6”-1,200W 6" - 1,200W
CR Warming Center(100W) Warming Center(100W)
LF Dual
´´: 7" - Bridge ´%ULGJH:
RF 7ULSOH´´´
:
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Oven
Capacity(cu.ft) 5.9 5.8
Broil element 3,800 watts 4,200 watts
Bake element 3,000 watts 3,000 watts
Convection System Yes Yes
Convection element
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# of Racks 3 3
Interior oven light 120V, 40 watts 120V, 40 watts
Cleaning Pyrolytic & Steam Pyrolytic & Steam
Drawer Type Warming drawer Warming drawer Element 600 watts 600 watts
Warming rack No No
Dimensions
(inch)
Oven Interior(W x H x D) [[ [[
Exterior - Width  31 (Cook top) : 787mm
%RG\PP
Exterior - Height 36 (cooktop),
EDFNJXDUGWRS 36 (cook top) : 913mm
Exterior - Depth 'RRUZLWKKDQGOH 'RRUPP
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Net weight: Lbs (Kg) 187 lbs (85kg) 209 lbs (95kg)
Power Rating(240V 60Hz) Range : 4,500W
Cooktop : 5,400W Range : 5,400W Cooktop : 8,600W

9
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2-3 Accessory
Item Description Code No. Q’ty
RACK-FLAT DG75-01001C 1
SENSOR-PROBE DG32-00013A 1
ASSY-PARTITION FLEX DG94-00484A 1
ASSY WIRE RACK DG94-00908A 1
RACK WIRE-BOTTOM DG75-01056A 1

10
3. Disassembly and Reassembly
3-2 5HPRYLQJ&RYHU%DFN0DLQ:LUH&RYHU%DFN*XDUG:LUHDQG3&%0DLQ
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp
edges may be present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
Cover-Back
Main wire
Cover-Back
Main Wire
1. Turn off the electrical supply
going to the range.
2. Pull the range away from the
wall so that you can access the
rear panel.
3. Remove the 9 screws from the
Cover-Back Main Wire and
remove the panel.
* Reassembly of All part is the reverse order of disassembly.
3-1 Removing the Assy-Frame Cooktop
Item How to use Pictures
Screw driver Use for assembly and disassembly of all screws
Tubing Wrench Use for assembly and disassembly of tubing to the burner cup
7mm Vox Driver 8VHIRUDVVHPEO\DQGGLVDVVHPEO\RILQMHFWRUQR]]OHV
&RRNWRS%URLO%DNHEXUQHU
9mm Vox Driver Use IRUDVVHPEO\DQGGLVDVVHPEO\RILQMHFWRUQR]]OHV
(Convection Fan)
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.

11
3. Disassembly and Reassembly
3-3 Removing PCB-Main
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
PCB Main
PCB-Main
1. Turn off the electrical supply
going to the range.
2. Pull the range away from the
wall so that you can access the
rear panel.
3. Remove cover-back main wire.
(See step 3 on page 10)
4. There is 1 PCB (printed circuit
board) on the rear of the range.
* Reassembly of All part is the reverse order of disassembly.

12
3. Disassembly and Reassembly
3-4 Removing Touch PCB
WARNING
Disconnect power before servicing the range Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
Touch PCB
1. Turn off the electrical supply going
to the range.
2. Remove 4 screws at under the
control box.
(See step 1,2 on page 13)
3. Remove connector on SUB PCB.
4. Remove 2 screws. (Left and Right)
* Reassembly of All part is the reverse order of disassembly.

13
3. Disassembly and Reassembly
3-5 Removing Surface elements and The Ceramic Glass Cooktop
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock..
Parts Explanation Photo Explanation
Surface
elements
and
Ceramic
Glass
Cooktop
1. Unplug the cord or disconnect power
2. Open oven door and remove
the 4 screws located at under the
Control box.
3. Disconnect 3 wire harness connectors. Then remove the 2 screws.
4. Be careful to locking, please lift in the direction of the arrow control box.
5. Remove 2 screws at the rear (Right, Left).
6. Remove cover back main wire.
(See step 1,2,3 on page 10)

14
3. Disassembly and Reassembly
3-6 Removing The Latch-Door & Switch-Door Plunger
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
CAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be
present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
Latch-Door
& Switch-
Door Plunger
1. Turn off the electrical supply going to the range.
2. Open the oven door.
3. Raise the cooktop (see page 14 for the
procedure).
4. To remove the Latch-Door:
a) Remove the 2 screws from the front of cavity.
b) Remove two screw from Cover-Back Main
Guard and remove latch-door
5. To remove the Switch-Door Plunger
a) Remove the Cover-Back Guard Wire.
(see page 10 for the procedure).
b) Release the wire from Cable Clamp.
c) Remove the Switch-Door Plunger from the
range. Remove the switch carefully with a
pair of pliers and using a slight up and down
motion while pulling the switch out.
* Reassembly of All part is the reverse order of disassembly.

15
3. Disassembly and Reassembly
3-7 Removing Heater-Broil
WARNING
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
CAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
Broil
1. Turn off the electrical supply going to the
range.
2. Open the oven door and remove the racks
from inside the oven.
3. Pull oven from its installation and remove
the rear cover.
4. Disconnect the two wires to the broil
element.
5. Remove the four screws securing the broil
element to the oven cavity and remove
the broil element.
* Reassembly of All part is the reverse order of disassembly.

16
3. Disassembly and Reassembly
3-8 Removing Heater-Bake
Parts Explanation Photo Explanation
Heater-Bake
1. Unplug range or disconnect power.
2. Pull the range out of its mounting location so that
you can access the rear of the unit.
3. Remove Cover-Back Main Wire.
(See step 3~4 on page 10 for procedure)
4. Remove Terminal-Block and Bracket-Cover
Access(with Adiabatic-Terminal) by unscrew
3 points.
5. Disconnect the two wires from the warming drawer
heating element.
6. Remove the duct By unscrew 4 points.
7. Remove the two screws securing the Heater-Bake.
8. Cut the insulation on the lower side.
9. Carefully pull out Heater-Bake and replace it.
* Reassembly of All part is the reverse order of disassembly.

17
3. Disassembly and Reassembly
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Parts Explanation Photo Explanation
Convection
Element, Fan-
Convection
, Motor-
Convection
1. Disconnect power and remove oven racks.
2. Pull the range out of its mounting location so
that you can access the rear of the unit.
3. Remove Cover-Back Main Wire from the unit.
(See step 3 on page 10 for procedure)
4. Remove oven door. (See Page 29 on page
for procedure)
5. Unscrew 2 screws and remove Cover-Casing.
6. Unscrew 2 screws and remove Bracket-
Convection
Heater to remove Heater-Convection.
7. Unscrew nut of Fan-Convection, and 2 Fan-
Convection.
8. Unscrew 3 points and disconnect a Motor-
Convection
wire and disconnect Heater-Convection wire.
* Reassembly of All part is the reverse order of disassembly.
CAUTION
Be careful not to bend the Fan-Convection(Blade)
Bracket convection
heater

18
3. Disassembly and Reassembly
3-10 Removing Lamp
WARNING
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
CAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be
present, and you can cut yourself if you are not careful.
Parts Explanation Photo
Lamp
Explanation
1. Disconnect power.
2. Remove oven door.
3. Turn the glass bulb cover in the oven counterclockwise to remove.
4. Turn bulb counterclockwise to remove from socket.
5. Replace bulb and cover by turning clockwise.
CAUTION
Be careful not to scratch or chip the oven liner paint when to remove the oven light socket
in the next step.
Explanation Photo Explanation
To replace socket assembly:
6. Disconnect the wires from the socket
terminals.
7. Use a screwdriver and bend the clips
on the socket away from the edges of
the liner hole(there are 6 clips on th
e socket), and pull the socket out of
the liner. Push the socket out from the
rear of the unit.
* Reassembly of All part is the reverse order of disassembly.

19
3. Disassembly and Reassembly
3-11 Removing Sensor-Thermistor
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
Sensor-Thermistor
Upper Sensor
1. Turn off the electrical supply going to the range
and remove the oven from its mounting location.
2. Remove oven door and racks from inside the
oven.
3. Unscrew Sensor-Thermistor.
4. Remove Cover-Back Main Wire and disconnect a
wire from Sensor-Thermistor.
5. Replace the Sensor-Thermistor.
Lower Sensor
* Reassembly of All part is the reverse order of disassembly.

20
3. Disassembly and Reassembly
3-12 Removing Assy-Partition Switch
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
Parts Explanation Photo Explanation
Assy Partition
Switch
1. Turn off the electrical supply going to the range and
pull the range from its mounting location.
2. Remove Cover-Back Main Wire and disconnect the
wires from Assy-Partiton Switch.
3. Unscrew the two screws securing the Assy-Partition
Switch.
4. Replace the Assy-Partition Switch.
* Reassembly of All part is the reverse order of disassembly.