Samsung RS25H5121 User manual

Refrigerator
user manual
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Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
Free Standing Appliance
RS25H5121**
RS25H5111**
RS25H52****
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Safety information
SAFETY INFORMATION
Before using your new
Samsung Side-By-Side
Refrigerator, please read this
manual thoroughly to ensure
that you know how to operate
the features and functions
that your new appliance offers
safely and efficiently.
This appliance is not intended
for use by persons (including
children) with reduced physical,
sensory, or mental capabilities,
or those who lack experience
and knowledge, unless they
have been given supervision or
instruction concerning the use
of the appliance by a person
responsible for their safety.
Because the following
instructions cover various
models, the characteristics
of your refrigerator may differ
slightly from the refrigerator
described in this manual.
If you have any question,
contact us at 1-800-SAMSUNG
or find help and information
online at www.samsung.com.
Contents
SAFETY INFORMATION……………………………………………………………… 2
SETTING UP YOUR SIDE-BY-SIDE REFRIGERATOR …………………………… 16
OPERATING THE SAMSUNG SIDE-BY-SIDE REFRIGERATOR………………… 25
CLEANING AND MAINTAINING YOUR SIDE-BY-SIDE REFRIGERATOR …… 33
TROUBLESHOOTING………………………………………………………………… 37
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SAFETY INFORMATION
Important safety symbols
and precautions:
WARNING
Hazards or unsafe
practices that may
result in severe
personal injury or
death.
CAUTION
Hazards or unsafe
practices that may
result in minor
personal injury or
property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions
carefully.
Unplug the power plug
from the wall socket.
Make sure the refrigerator
is grounded to prevent
electric shock.
Call the contact center
for help.
Note.
These warning symbols are
here to prevent injury to you
and others.
Please follow them carefully.
After reading this section,
keep it in a safe place for
future reference.
CRITICAL
INSTALLATION
WARNINGS
• Do not install the
refrigerator in a damp
location or place where
it may come in contact
with water.
- Deteriorated insulation on
electrical parts may cause an
electric shock or fire.
• Do not place this refrigerator
in direct sunlight or expose
it to the heat from stoves,
room heaters, or other
appliances.
• Do not plug several
appliances into the same
multiple power strip.
The refrigerator should
always be plugged into its
own individual electrical
WARNING
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outlet which has a voltage
rating that matches the
voltage listed on the
refrigerator’s rating plate.
- This provides the best
performance and also
prevents overloading of
house wiring circuits, which
could cause a fire hazard
from overheated wires.
• If the wall socket is loose, do
not insert the power plug.
- There is a risk of electric
shock of fire.
• Do not use a power cord
that has cracks or abrasion
damage along its length or at
either end.
• Do not bend the power cord
excessively or place heavy
objects on it.
• Do not twist or tie the power
cord.
• Do not hook the power cord
over a metal object, place a
heavy object on the power
cord, insert the power cord
between objects, or push the
power cord into the space
behind the appliance.
• When moving the refrigerator,
be careful not to roll over or
damage the power cord.
- This may result in an electric
shock or fire.
• Never unplug your
refrigerator by pulling on the
power cord.
Always grip the plug firmly
and pull straight out from the
outlet.
- Damage to the cord may
cause a short-circuit, fire,
and/or electric shock.
• Do not use aerosols near the
refrigerator.
- Using aerosols near the
refrigerator may cause an
explosion or fire.
• Do not install this appliance
near a heater or inflammable
material.
• Do not install this appliance
in a humid, oily, or dusty
location , or in a location
exposed to direct sunlight or
water (rain, etc.).
• Do not install this appliance
in a location where gas may
leak.
- This may result in an electric
shock or fire.
• This refrigerator must
be properly located and
installed in accordance
with the instructions in
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SAFETY INFORMATION
this manual before you
use it.
• Connect the power plug in
the proper position with the
cord hanging down.
- If you connect the power
plug upside down, the wire
can get cut off and cause a
fire or electric shock.
• When moving the refrigerator,
be careful not to roll over or
damage the power cord.
- This constitutes a fire hazard.
• Make sure that the power
plug is not crushed or
damaged by the back of the
refrigerator.
• Keep the packing materials
out of reach of children.
- There is a risk of death from
suffocation if a child puts the
packing materials on his or
her head.
• The appliance must be
positioned so that the plug is
accessible after installation.
- Failing to do so may result in
an electric shock or fire due
to electric leakage.
• You need to remove all the
protective plastic film before
you initially plug the product
in.
• The refrigerator must be
safely grounded.
- Always make sure that
you have grounded the
refrigerator before attempting
to investigate or repair any
part of the appliance.
Power leakages can cause
severe electric shock.
• Plug the power plug into the
wall socket firmly.
Do not use a damaged
power plug, damaged power
cord, or loose wall socket.
- This may result in an electric
shock or fire.
• If the power cord is
damaged, have it
replaced immediately by
the manufacturer or one
of its service agent.
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INSTALLATION
CAUTIONS
• Allow sufficient space
around the refrigerator
and install it on a flat
surface.
- If your refrigerator is not level,
the internal cooling system
may not work correctly.
- Keep the ventilation space in
the appliance enclosure or
mounting structure clear of
obstructions.
• Allow the appliance to stand
for 2 hours after installation.
• We strongly recommend you
have a qualified technician or
service company install the
refrigerator.
- Failing to do so may result
in an electric shock, fire,
explosion, problems with the
product, or injury.
CAUTION CRITICAL USAGE
WARNINGS
• Do not insert the power
plug into a wall socket
with wet hands.
• Do not store articles on the
top of the appliance.
- When you open or close the
door, the articles may fall and
cause personal injury and/or
material damage.
• Do not insert hands, feet
or metal objects (such
as knives, etc.) into the
bottom or the back of the
refrigerator.
- This may result in an electric
shock or injury.
- Any sharp edges may cause
a personal injury
• Do not put a container filled
with water on the refrigerator.
- If spilled, there is a risk of fire
or electric shock.
• Children should be
supervised to ensure that
they do not play with the
appliance.
- Keep fingers out of “pinch
point” areas.
Clearances between the
doors and cabinet are
necessarily small.
WARNING
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SAFETY INFORMATION
- Be careful when you open
the doors if children are in
the area.
• Do not let children hang on
the door.
A serious injury may occur.
• Do not let children go inside
the refrigerator.
They could become trapped.
• Do not insert your hands into
the bottom area under the
appliance.
- Any sharp edges may cause
personal injury.
• Do not let children step on a
drawer cover.
- The drawer may break and
cause them to slip.
• Do not overfill the refrigerator
with food.
- When you open the door, an
item may fall out and cause
personal injury or material
damage.
• Do not touch the inside walls
of the freezer or products
stored in the freezer with wet
hands.
- This may cause frostbite.
• Never put fingers or other
objects into the water
dispenser hole, ice chute, or
ice maker bucket.
- It may cause personal injury
or material damage.
• Do not use or place any
substances sensitive
to temperature such
as inflammable sprays,
inflammable objects, dry ice,
medicine, or chemicals near
or inside of the refrigerator.
• Do not keep volatile or
inflammable objects or
substances (benzene,
thinner, propane gas,
alcohol, ether, LP gas, and
other such products) in the
refrigerator.
- This refrigerator is for storing
food only.
- This may result in fire or
explosion.
• Do not store pharmaceutical
products, scientific materials,
or temperature sensitive
products in the refrigerator.
- Products that require
strict temperature controls
must not be stored in the
refrigerator.
• Do not place or use an
electrical appliance inside the
refrigerator, unless it is of a
type recommended by the
manufacturer.
• Do not stand on top of the
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appliance or place objects
(such as laundry, lighted
candles, lighted cigarettes,
dishes, chemicals, metal
objects, etc.) on the
appliance.
This may result in an electric
shock, fire, problems with the
product, or injury.
Do not put a container filled
with water on the appliance.
- If spilled, there is a risk of fire
or electric shock.
• Do not use mechanical
devices or any other means
to accelerate the defrosting
process, other than those
recommended by the
manufacturer.
• Do not damage the
refrigerant circuit.
• Do not spray volatile material
such as insecticide onto the
surface of the appliance.
- As well as being harmful to
humans, it may also result
in an electric shock, fire, or
problems with the product.
• Never stare directly at the UV
LED lamp for long periods of
time.
- This may result in eye strain
due to the ultraviolet rays.
• Do not attempt to
repair, disassemble, or
modify the appliance
yourself.
• Do not use any fuse (such as
cooper, steel wire, etc.) other
than a standard fuse.
• If your appliance needs to
be repaired or reinstalled,
contact your nearest service
center.
- Failing to do so may result
in an electric shock, fire,
problems with the product,
or injury.
• If the interior or exterior LED
lamp has gone out, please
contact your nearest service
center.
• Children should be
supervised to ensure
that they do not play
with the appliance.
- Keep fingers out of “pinch
point” areas. : Clearances
between the doors and
cabinet are necessarily small.
Be careful when you open
the doors if children are in
the area.
• Do not let children hang on
the door.
A serious injury may occur.
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SAFETY INFORMATION
• Do not let children go inside
the refrigerator.
They could become trapped.
• Bottles should be stored
tightly together so that they
do not fall out.
• This product is intended only
for the storage of food in a
domestic environment.
• If a gas leak is detected,
avoid any naked flames or
potential sources of ignition,
and air the room in which
the appliance is standing for
several minutes.
- Do not touch the appliance
or power cord.
- Do not use a ventilating fan.
- A spark may result in
explosion or fire.
• Use only the LED Lamps
provided by the manufacturer
or its service agents.
• If the refrigerator emits a
burning smell or smoke,
unplug the refrigerator
immediately and
contact your Samsung
Electronics service
center.
• If you experience difficulty
changing a non-LED light,
contact a Samsung service
energy.
• If the product is equipped
with LED Lamps, do not
disassemble the Lamp
Covers and LED Lamps
yourself.
- Please contact your service
agents.
• If dust or water enters the
refrigerator, unplug the
refrigerator and contact your
Samsung Electronics service
center.
- There is a risk of fire.
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USAGE CAUTIONS
• Do not re-freeze frozen
foods that have thawed
completely.
Do not place
carbonated or fizzy
drinks in the freezer
compartment.
Do not put bottles or
glass containers in the
freezer.
- When the contents freeze,
the glass may break and
cause personal injury.
• Use only the ice maker
provided with the refrigerator.
• Have the refrigerator’s
water supply installed by a
suitably qualified person and
connected only to a potable
water supply.
To operate the ice maker
properly, water pressure of
20 ~ 125psi (138 ~ 862kPa)
is required.
If you will be away from
home for a long period
of time (on vacation, for
example) and won’t be using
the water or ice dispensers,
close the water valve.
- Otherwise, water leakage
may occur.
CAUTION • If you won’t be using the
refrigerator for a very long
period of time, (3 weeks or
more) empty the refrigerator,
unplug it, close the water
valve, wipe excess moisture
from the inside walls, and
leave the doors open to
prevent odors and mold.
• Service Warranty and
Modification.
• Any changes or modifications
performed by a 3rd party on
this finished appliance are
not covered under Samsung
warranty service, nor is
Samsung responsible for
safety issues that result from
3rd party modifications.
• Do not block the air vents
inside the refrigerator.
- If the air vents are blocked,
especially with a plastic bag,
the refrigerator can be over
cooled.
If this cooling period lasts
too long, the water filter
may break and cause water
leakage.
• If the refrigerator is
disconnected from the power
supply, you should wait for
at least five minutes before
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SAFETY INFORMATION
plugging it back in.
• If you have a long vacation
planned or do not intend to
use the refrigerator for a long
period of time, (3 weeks or
more) empty the refrigerator,
pull out the power plug,
close the water valve, wipe
excess moisture from the
inside walls, and leave the
doors open to prevent odors
and mold.
- Letting the refrigerator run
long periods of time without
using it can cause the
insulation to deteriorate and
may cause a fire.
• To get the best performance
from the product:
- Do not place food too close
to the vents at the rear of the
appliance as it can obstruct
free air circulation in the
refrigerator compartment.
- Wrap food up properly or
place it in airtight containers
before putting it into the
refrigerator.
- Do not place glass bottles or
carbonated beverages into
the freezer.
They can freeze and break.
Broken beverage containers
can cause injury.
- Please observe maximum
storage times and expiration
dates of frozen goods.
- There is no need to
disconnect the refrigerator
from the power supply if you
will be away for less than
three weeks.
However, if you will be away
for more than three weeks,
remove all the food, unplug
the refrigerator, close the
water valve, wipe excess
moisture from the inside
walls, and leave the doors
open to prevent odors and
mold.
• Fill the water tank and ice
cube trays with potable
water only (tap water, mineral
water, or purified water).
- Do not fill the tank with tea or
a Sports drink.
This may damage the
refrigerator.
• Do not strike or apply
excessive force to any glass
surface.
- Broken glass may result
in a personal injury and/or
property damage.
• If the product is flooded,
make sure to contact
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your nearest service
center.
- There is a risk of electric
shock or fire.
CLEANING
CAUTIONS
• Do not spray water
directly on the inside or
outside the refrigerator.
- There is a risk of fire or
electric shock.
• Do not use a hair dryer to dry
the inside of the refrigerator.
• Do not place a lighted candle
in the refrigerator to remove
bad odors.
- This may result in an electric
shock or fire.
• Use a clean, dry cloth
to remove any foreign
matter or dust from the
power plug blades.
Do not use a wet or
damp cloth when
cleaning the plug.
- Otherwise, there is a risk of
fire or electric shock.
CAUTION
• Before cleaning
or performing
maintenance, unplug
the appliance from the
wall socket.
- Failing to do so may result in
an electric shock or fire.
CRITICAL DISPOSAL
WARNINGS
• DANGER : Risk of child
entrapment.
Before you throw away
your old refrigerator or
freezer:
- Take off the doors and door
latch.
- Leave the shelves in place
so that children cannot easily
climb inside.
- Children trapped inside
a refrigerator can hurt
themselves or suffocate to
death.
• Please dispose of the
packaging material from this
product in an environmentally
friendly manner.
• Ensure that none of the
pipes on the back of the
WARNING
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SAFETY INFORMATION
appliance are damaged prior
to disposal.
• R-600a or R-134a is used as
a refrigerant.
Check the compressor label
on the rear of the appliance
or the rating label inside
the fridge to see which
refrigerant is used for your
refrigerator.
If this product contains
flammable gas (Refrigerant
R-600a), contact your local
authority in regard to safe
disposal of this product.
• When disposing of this
refrigerator, remove the door/
door seals and door latch so
that small children or animals
cannot become trapped
inside.
Children should be
supervised to ensure that
they do not play with the
appliance.
If trapped inside, the child
may get hurt or suffocate to
death.
• Cyclopentane is used in the
insulation.
The gases in the insulation
material require a special
disposal procedure.
Please contact your local
authorities in regard to the
environmentally safe disposal
of this product.
• Keep all packaging materials
well out of the reach of
children, as packaging
materials can be dangerous
to children.
- If a child places a bag over
his or her head, the child
could suffocate.
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ADDITIONAL TIPS
FOR PROPER USAGE
• In the event of a power
failure, call the local office of
your Electricity Company and
ask how long it is going to
last.
- Most power failures that are
corrected in an hour or two
will not affect your refrigerator
temperatures.
However, you should
minimize the number of door
openings while the power is
off.
- Should the power failure last
more than 24 hours, remove
and discard all frozen food.
• If a key is provided with
refrigerator, the keys should
be kept out of the reach of
children and not be kept in
the vicinity of the appliance.
• The appliance might not
operate consistently (frozen
contents can thaw or
temperatures can become
too warm in the frozen food
compartment) when sited for
an extended period of time in
a location where ambient air
temperatures are constantly
below the temperatures
for which the appliance is
designed.
• Do not store food which
goes bad easily at low
temperature, such as
bananas and melons.
• Your appliance is frost free,
which means there is no
need to manually defrost
your appliance.
This will be carried out
automatically.
• Temperature rise during
defrosting complies with ISO
requirements.
But If you want to prevent an
undue rise in the temperature
of frozen food while the
appliance defrosts, wrap the
frozen food in several layers
of newspaper.
• Any increase in the
temperature of frozen food
during defrosting can shorten
its storage life.
• Do not re-freeze frozen foods
that have thawed completely.
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SAFETY INFORMATION
Saving Energy Tips
- Install the appliance in a
cool, dry room with adequate
ventilation.
Ensure that it is not exposed
to direct sunlight and never
put it near a direct source of
heat (a radiator, for example).
- Never block any vents or
grilles on the appliance.
- Allow warm food to cool
down before placing it in the
appliance.
- Put frozen food in the
refrigerator to thaw.
You can then use the low
temperatures of the frozen
products to cool food in the
refrigerator.
- Do not keep the door of
the appliance open for too
long when putting food in or
taking food out.
The shorter the time the door
is open, the less frost build-
up you’ll have in the freezer.
- Provide sufficient clearance
to the right, left, back, and
top for air circulation when
installing the refrigerator.
This will help reduce power
consumption and keep your
energy bills lower.
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GETTING READY TO INSTALL
THE REFRIGERATOR
Congratulations on the purchase of your Samsung
Side-By-Side Refrigerator.
We hope you will enjoy the many state-of-the-art
features and efficiencies that this new appliance
has to offer.
Selecting the best location for the
refrigerator
Choose:
• A location with easy access to a water supply.
• A location without direct exposure to sunlight.
• A location with level (or nearly level) flooring.
• A location with enough space for the
refrigerator doors to open easily.
• A location that provides sufficient space to the
right, left, back, and top for air circulation.
• A location that allows you to move the
refrigerator easily if it needs maintenance or
service.
If your refrigerator is not level, the internal cooling
system may not work correctly.
Refer to drawing and dimensions below for overall
space required for use.
50mm
50mm 50mm
1577mm
at least
50.8mm
at least
50.8mm
1017.5mm
1169mm
1107mm
1295.5mm
135 ° 135 °
Do not install the refrigerator where the
temperature can drop below 10°C.
When moving your refrigerator
To prevent floor damage, be sure the front leveling
legs are in the up position (above the floor).
Refer to ‘Leveling the refrigerator’ in the manual
(page 21).
SCREW DRIVER(-)
CONTROL LEVER
Setting up your side-by-side
refrigerator
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SETTING UP
Flooring
For proper installation, you must place this
refrigerator on a level, hard surface that is the
same height as the rest of the floor.
This surface should be strong enough to support a
fully loaded refrigerator.
To protect the finish of the flooring during
installation, cut a large section of the cardboard
carton and place it under the refrigerator where
you are working.
When moving the refrigerator, you need to pull and
push it straight forwards or back.
Do not wiggle it from side to side.
When installing, servicing or cleaning
behind the refrigerator, be sure to pull the
unit straight out and push back in straight
after finishing.
Important: Make sure that you can easily move
your refrigerator to its final location by measuring
doorways (both width and height), thresholds,
ceilings, stairways, etc.
The following chart details the exact height and
depth of this Samsung Side by Side Refrigerator.
CAUTION
Dimensions [inch (mm)] Model
RS25H5121** RS25H5111** RS25H52****
Width Only Cabinet 908
With Leg Front 915.5
Depth
Only Cabinet 784
With Door 857.5
With Handle 919
90° Open F 1169 / R 1295.5
135° Open F 1017.5 / R 1107
Height
Only Cabinet 1742.5
With Hinge 1776
With Door 1776
• Allow clearance to the right, left, back
and top when installing.
This will help reduce power consumption
and keep your energy bills lower.
• Make sure you disconnect the water supply line
BEFORE removing the freezer door.
To avoid damage, refer to ‘Separating the
water line from the refrigerator’ in the manual
(page19).
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Installing the handles
Take the handles out from the right side door.
The handles are included in the package.
How to install the handles
Orient each handle so that the end with the sticker
attached is at the top and the holes with the
tightening screws are facing each other.
Then, follow the directions below to install each
handle.
Fix the handles to the doors
by sliding them down firmly.
( 1 )
( 3 )( 2 )
( 4 ) ( 5 )
L
S
LS
REMOVING THE REFRIGERATOR
DOORS
If your entrance won’t allow the refrigerator to pass
easily through it, you can remove the refrigerator
doors.
To remove the doors, follow the steps below.
If you do not need to remove the doors, go to
“Leveling the Refrigerator” on page 21.
Philips
Screwdriver
Flat-blade
Screwdriver
10mm Socket
Wrench
1. Remove the Front Leg Cover
Open both the freezer and refrigerator doors.
Unscrew the three screws holding the front leg
cover in place by turning them counter-clockwise.
When the screws are loose, remove the front leg
cover.
Screw
Front leg cover
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SETTING UP
2. Separate the water supply line from
the refrigerator
1. Remove two water lines by pressing the each
coupler (1) and pulling the water lines (2)
away.
(1)
(2)
Do not cut the water line.
Gently separate it from the coupler.
3. Remove the freezer door
A few things to mention first.
• Make sure that you lift the door straight up so
the hinges are not bent or broken.
• Be careful not to pinch the water tubing and
wire harness on the door.
• Place doors on a protected surface to prevent
scratching or damage.
• Is necessary, have two people disassemble the
doors.
CAUTION
1. With the Freezer door closed, remove the
upper hinge cover (1) using a screwdriver,
and then disconnect the wires by gently pulling
them apart (2).
(2)
(1)
Be careful not to damage the sensor
harness with the hinge cover.
2. Remove the hinge bolts (3) with a 10mm
Socket Wrench.
Remove the ground screw (4) by turning it
counter-clockwise.
Take off the upper hinge (5) in the direction of
the arrow.
Take care that the door does not fall on you.
(4)
(3)
(5)
Pressing
3. Open the Freezer door, and then remove the
door from the lower hinge (6) by carefully lifting
it up (7).
(7)
(6)
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English - 20
4. Remove the lower hinge (8) from the lower
hinge bracket (9) by lifting the lower hinge up
in the direction of the arrow.
(8)
(9)
Make sure to put the water line through
the lower hinge before assembling it.
4. Remove the fridge door
1. With the door closed, remove the upper hinge
cover (1) using a screwdriver.
(1)
2. Remove the hinge bolts (2) with a 10mm
Socket Wrench.
Remove the ground screw (3) by turning it
counter-clockwise.
Take off the upper hinge (4) in the direction of
the arrow.
Take care that the door does not fall on you.
(3)
(2) (4)
CAUTION
Do not remove the sensor assembled in
the right upper hinge cover.
3. Remove the door from the lower hinge (6) by
lifting the door (7).
(7)
(6)
4. Remove the lower hinge (8) from the lower
hinge bracket (9) by lifting the lower hinge up
in the direction of the arrow.
(8)
(9)
Re-attaching the Fridge Door
To re-attach the fridge door, replace parts in
reverse order.
Re-attaching the Freezer Door
To re-attach the freezer door, replace parts in
reverse order.
CAUTION
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