Samsung SNP-6320RH User manual

NETWORK CAMERA
User Manual SNP-6320RH

Copyright
©2015 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent
the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by Power Unit marked “Class 2” or “LPS” and
rated 24 Vac, 6 A.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

overview
6_ overview
Please read the following recommend safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
yDo not expose the camera to radioactivity.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recomended PC Specifications
11 Recomended SD/SDHC/SDXC
Memory Card Specifications
11 NAS recommended specs
12 What’s Included
13 At a Glance
INSTALLATION &
CONNECTION
16
18 Connecting with other Device
20 Installation
28 Inserting/Removing a SD Memory
Card
30 Memory Card Information
(Not Included)
NETWORK CONNECTION
AND SETUP
31
31 Connecting the Camera Directly
to Local Area Networking
32 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
33 Connecting the Camera Directly
to a PPPoE Modem
34 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
35 Buttons used in IP Installer
36 Static IP Setup
40 Dynamic IP Setup
41 Port Range Forward (Port Mapping)
Setup
43 Connecting to the Camera from a
Shared Local PC
43 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
61
61 Setup
61 Basic Setup
71 PTZ setup
84 Video & Audio setup
98 Network Setup
107 Event Setup
112 NAS (Network Attached Storage)
guide
130 System Setup
136 Viewing profile information
APPENDIX
137
137 DIP Switch Setting
139 Camera Wiring
140 Specification
145 Product Overview
146 Troubleshooting
148 Open Source Announcement
WEB VIEWER
44
44 Connecting to the Camera
45 Password setting
46 Login
47 Installing STW WebViewer Plugin
49 Using the Live Screen
54 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
•Full HD Video Quality
•Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
•Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
•Alarm
If an event occurs, the camera sends the relevant videos to the e-mail address or the FTP
server registered by the user, saves them in an SD card or NAS, or sends the signal to the
alarm output terminal.
•Tampering Detection
Detects tempering attempts on video monitoring.
•Motion Detection
Detects motion from the camera’s video input.
•Intelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
•Face Detection
Detects faces from the camera’s video input.
•Audio Detection
Detects sound louder than a certain level specified by user.
•Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
•ONVIF Compliance
This product supports ONVIF Profile-S.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMENDED PC SPECIFICATIONS
•CPU : Intel Core 2 Duo 2.6 GHz or higher (for using 1920x1080 30 fps)
Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)
`Web Plug-in is optimized to SSE 4.1 Instruction Set.
•Resolution : 1280X1024 pixels or higher (32 bit color)
•RAM : 2GB or higher
•Supported OS : Windows XP / VISTA / 7 / 8, MAC OS X 10.7
•Supported Browser : Microsoft Internet Explorer (Ver. 8~11),
Mozilla Firefox (Ver. 9~19), Google Chrome (Ver. 15~25),
Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) *Mac OS X Only
`Windows 8 is supported only in the Desktop mode.
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`It is recommended to connect to IPv6 in Windows 7.
`The camera does not support Internet Explorer Compatability View settings.
`For Mac OS X, only the Safari browser is supported.
•Video Memory : 256MB or higher
J
`If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
`It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.

English _11
●OVERVIEW
RECOMENDED SD/SDHC/SDXC MEMORY CARD
SPECIFICATIONS
•Recommended capacity : 4GB ~ 64GB
•For your camera, we recommend you use a memory card from the following
manufacturers:
SD/SDHC/SDXC Memory Card : Sandisk, Transcend
•For the framerate below 30 fps, it is recommended to use the specification memory card
of Class 6 or higher.
•For the framerate over 31 fps, it is recommended to use the specification memory card of
Class 10 UHS or higher.
NAS RECOMMENDED SPECS
•Recommended capacity : 200GB or higher is recommended.
•Simultaneous access : One unit of NAS can accept a maximum of sixteen camera
accesses.
•For this camera, you are recommended to use a NAS with the following manufacturer’s
specs.
Recommended products Available sizes
Netgear NAS A maximum of 16 cameras can access simultaneously.
Synology NAS A maximum of 16 cameras can access simultaneously.
J
`When you use Netgear’s NAS equipment, do not allocate the capacity for use.
`If you use NAS equipment for purposes other than video saving, the number of accessible
cameras may be reduced.

overview
12_ overview
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description
Main Body 1
Instruction book,
Installer S/W CD 1
Quick Guide
(Optional) 1
Warranty card
(Optional) 1
Cable for the testing monitor 1Used to test the camera connection to a
portable display device
Hexagon screw 3Used for attaching the installation base to
the camera
L Wrench 1Used for fixing the installation base after
attaching it to the camera
Installation base 1Bracket for mounting outdoors
Waterproofing accessory 1Install and use where there is high humidity.

English _13
●OVERVIEW
AT A GLANCE
Appearance
Item Description
a
Main unit Protects the internal PTZ mechanism from the direct sunlight, rain or
external impact.
b
Shield cover Shield cover for the lens and unit protection.
c
Safety Cable The cable prevents the product from dropping during installation.
c
a
b

overview
14_ overview
Inside
Item Description
a
SD Memory Card
Compartment
Compartment for the SD memory card.
MRefer to <Inserting/Removing a SD Memory Card> for the SD
memory card insertion position. (page 28)
b
Initialization Switch
The camera is reset to factory initialization condition.
M
`For details, refer to <Upgrade / Reboot>. (page 131)
`Refer to <Inserting/Removing a SD Memory Card> for the
switch position. (page 28)
c
Illumination Sensor Detects incoming light to control the IR LED.
d
IR LED These infrared LED’s are controlled by the illumination sensor.
e
Lens Lens for the camera.
e
d
c
a b

English _15
●OVERVIEW
Bottom View of Installation
Base
Item Description
a
Communications
and AUX Ports Used for RS-485/422 communications.
b
Audio Input Port Used to connect the audio input cable. (Mono jack plug is not supported.)
c
Audio Output Port Used to connect the audio output cable. (Mono jack plug is not supported.)
d
Video Out Port Analog video output port. (for installation)
e
Communications
Setup Switch Communication method and terminal value are set up.
f
Network
Connections Used to connect the LAN cable. (10/100Mbps supported)
g
Power Port Used to connect the power.
h
Alarm I/O Port Used to connect the alarm I/O cable.
Inner View of Installation Base
2N.C
2N.0
COM2
1N.C
1N.0
COM1
GND
IN4
IN3
GND
IN2
IN1
Alarm
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
AXICOM IMO3 5VDC AXICOM IMO3 5VDC AXICOM IMO3 5VDC
Video Out
AUDIO_OUTAUDIO_IN
Power
AC 22~26V
Alarm2 ONAlarm1 ON
D+ D- TXD+
TXD-
GND
A.COM
A.NO
AUDIO_OUTAUDIO_IN
AXICOM IMO3 5VDC
Alarm2 ON
1143Н
AXICOM IMO3 5VDC
Alarm1 ON
1143Н
AXICOM IMO3 5VDC
1143Н
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
ON DIP
D+ D- TXD+
TXD-
GND
A.COM
A.NO
fed h
a b c
g

16_ installation & connection
installation & connection
`Camera Wiring Interface Board
For the camera wiring, please refer to the picture below.
2N.C
2N.0
COM2
1N.C
1N.0
COM1
GND
IN4
IN3
GND
IN2
IN1
Alarm
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
AXICOM IMO3 5VDC AXICOM IMO3 5VDC AXICOM IMO3 5VDC
Video Out
AUDIO_OUTAUDIO_IN
Power
AC 22~26V
Alarm2 ONAlarm1 ON
D+ D- TXD+
TXD-
GND
A.COM
A.NO
AUDIO_OUTAUDIO_IN
AXICOM IMO3 5VDC
Alarm2 ON
1143Н
AXICOM IMO3 5VDC
Alarm1 ON
1143Н
AXICOM IMO3 5VDC
1143Н
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
ON DIP
D+ D- TXD+
TXD-
GND
A.COM
A.NO
D+ D- TXD+ TXD- GND
A.COM
A.NO
Video
Output
Communications and AUX
Refer to Control Signal
Connection Diagram
Power Supply
AC24V 6A
Alarm
ETHERNET Audio IN
Alarm output
Alarm Input
Power Input
AUX Output
Ground
Audio OUT

English _17
●INSTALLATION & CONNECTION
J
`The maximum power capacity of the alarm and AUX outputs is 30VDC/2A, 125VAC/0.5A, and
250VAC/0.25A.
`When connecting alarm input and output cables, be sure to connect one cable to each terminal
respectively.
`To connect products over the camera’s capacity, please use an additional relay device.
`Connecting the power connector and GND incorrectly to the alarm out port may lead to fire and
damage the camera.

installation & connection
18_ installation & connection
CONNECTING WITH OTHER DEVICE
Preparing Adapter and Cable
J
`Connect the camera to the power adaptor. Then, plug the power cord of the adaptor to the wall
outlet.
Check out the rated voltage and current before making connections.
Rated Power Allowable Input Voltage Current Consumption
AC 24V AC 22V ~ 26V 6 A
J
`The product cannot be used at -50°C or below ambient temperature.
`The product may not be defrosted depending on the installation area at -50°C.
`Leave the product always turned on to maintain the internal temperature of -10°C or higher.
`After the product is left alone under a low temperature environment, it will take up to 3 hours to
normally operate.
`The zooming speed of the IR dimmer may slow down at -40°C or lower environment.
`If the product is turned on after being exposed to -40°C or below environment for some time,
reset the time.
2N.C
2N.0
COM2
1N.C
1N.0
COM1
GND
IN4 IN3
GND
IN2 IN1
Alarm
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
AXICOM
IMO3
5VDC
AXICOM
IMO3
5VDC
AXICOM
IMO3
5VDC
Video Out
AUDIO_OUTAUDIO_IN
Power
AC 22~26V
Alarm2 ONAlarm1 ON
D+ D- TXD+ TXD- GND A.COM A.NO
AUDIO_OUTAUDIO_IN
AXICOM
IMO3
5VDC
Alarm2 ON
1143Н
AXICOM
IMO3
5VDC
Alarm1 ON
1143Н
AXICOM
IMO3
5VDC
1143Н
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
ON DIP
D+ D- TXD+ TXD- GND A.COM A.NO

English _19
●INSTALLATION & CONNECTION
Electrical Resistance of Copper Wire at [20°C (68°F)]
Copper Wire Gauge (AWG) #24(0.22mm
2
)#22(0.33mm
2
)#20(0.52mm
2
)#18(0.83mm
2
)
Resistance (Ω/m) 0.078 0.050 0.030 0.018
Drop Voltage (V/m) 0.028 0.018 0.011 0.006
Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30
`As shown in the table above, you may encounter a voltage-sag depending on the wire length.
If you use an excessively long wire for camera connection, the camera may not work properly.
-Camera Operating Voltage: AC 24V±10%
-Voltage drop measurements on the chart above may vary depending on the type and manufacture of
the copper cable.
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Connecting the installation monitor
Connect the cable to the camera’s rear video output terminal and the installation monitor’s
video input terminal.
`The wiring varies depending on your monitor type and peripheral devices; please refer to the user manual
for each device.
`Please make sure the monitor and camera are turned off when connecting them.
2N.C
2N.0
COM2
1N.C
1N.0
COM1
GND
IN4
IN3
GND
IN2
IN1
Alarm
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
AXICOM IMO3 5VDC AXICOM IMO3 5VDC AXICOM IMO3 5VDC
Video Out
AUDIO_OUTAUDIO_IN
Power
AC 22~26V
Alarm2 ONAlarm1 ON
D+ D- TXD+
TXD-
GND
A.COM
A.NO
AUDIO_OUTAUDIO_IN
AXICOM IMO3 5VDC
Alarm2 ON
1143Н
AXICOM IMO3 5VDC
Alarm1 ON
1143Н
AXICOM IMO3 5VDC
1143Н
IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC
ON DIP
D+ D- TXD+
TXD-
GND
A.COM
A.NO
Monitor

installation & connection
20_ installation & connection
J
`This product is a network camera that transfers video over a network; the video output terminal is
used to set the imaging range of the camera at installation.
`Using the terminal for monitoring purposes may cause problems such as degradation in video
quality.
`It is not suitable for 24-hour monitoring using professional CRT monitors or TFT/LCD portable
monitors.
`Use the network transfer screen for 24-hour monitoring and storage.
INSTALLATION
Preparing & Installing Camera Bracket
For installation guidelines for brackets and housings, refer to the installation manual that is
enclosed with the bracket or housing.
`Available Bracket Models
Model Item
SBP-300WM1 Wall Mount
SBP-300WM
SBP-300CM Ceiling Mount
SBP-300LM Parapet Mount
SBP-300KM Corner Mount
SBP-300PM Pole Mount
M
`See “Optional Accessories for Installation” for the appearance of each bracket (unbundled).
(page 24)