Samsung Galaxy Prevail Operating manual

Important Information
for the Galaxy
Prevail™ LTE

2Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 3
IMPORTANT
HEALTH, SAFETY,
AND WARRANTY
INFORMATION
Important information about your phone
can be accessed in writing on the mobile
device, or at www.samsung.com.
Read this information before using your
mobile device.
Warranty Information
Samsung Limited Warranty - This product
is covered under the applicable Samsung
Limited Warranty. Full written terms and
detailed information about the warranty and
obtaining service are available:
+On the device, tap Settings > About
device > Legal information > Samsung
legal > Warranty
+Online at:
▪English: www.samsung.com/us/Legal/
Phone_HSGuide.
▪Spanish: www.samsung.com/us/
Legal/ Phone_HSGuide_SP.

2Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 3
End User License Agreement
for Software
The End User License Agreement (EULA)
for this device is available:
+On the device, tap Settings > About
device > Legal information > Samsung
legal > End User License Agreement
+Online at www.samsung.com/us/Legal/
SamsungLegal-EULA2
Health and Safety Information
The complete Health and Safety document
is available:
+On the device, tap Settings > About
device > Legal information > Samsung
legal > Health and Safety
+Online at:
▪English: www.samsung.com/us/Legal/
Phone_HSGuide.
▪Spanish: www.samsung.com/us/
Legal/ Phone_HSGuide_SP.

4Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 5
Warning! This product contains chemicals
known to the State of California to
cause cancer and reproductive
toxicity. For more information,
please call 1-800-SAMSUNG
(726-7864).
Intellectual Property
All Intellectual Property, as defined
below, owned by or which is otherwise
the property of Samsung or its respective
suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories,
parts, or software relating thereto (the
“Phone System”), is proprietary to Samsung
and protected under federal laws, state
laws, and international treaty provisions.
Intellectual Property includes, but is
not limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other
works of authorship. You may not infringe
or otherwise violate the rights secured by
the Intellectual Property. Moreover, you
agree that you will not (and will not attempt
to) modify, prepare derivative works of,
reverse engineer, decompile, disassemble,
or otherwise attempt to create source code
from the software. No title to or ownership
in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual
Property shall remain with SAMSUNG and
its suppliers.
Open Source Software
Some software components of this product
incorporate source code covered under
GNU General Public License (GPL), GNU
Lesser General Public License (LGPL),
OpenSSL License, BSD License and other
open source licenses. To obtain the source

4Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 5
code covered under the open source
licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion
of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT “AS IS”, AND SAMSUNG MAKES
NO EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY
OF THE PRODUCT OR ITS FITNESS
FOR ANY PARTICULAR PURPOSE
OR USE; THE DESIGN, CONDITION
OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR
THE COMPONENTS CONTAINED THEREIN;
OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW,
RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING
CONTAINED IN THE INSTRUCTION MANUAL
SHALL BE CONSTRUED TO CREATE
AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT. IN ADDITION,
SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE OR USE OF
THE PRODUCT OR ARISING FROM THE
BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.

6Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 7
Modification of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR
YOUR MODIFICATION OF OPERATING
SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY.
YOUR CARRIER MAY NOT PERMIT USERS
TO DOWNLOAD CERTAIN SOFTWARE,
SUCH AS CUSTOM OS.
SAFE™ (Samsung For Enterprise)
SAFE™: “SAFE™” (Samsung For Enterprise)
is a mark for a Samsung device which
has been tested against Samsung’s own
internal criteria for interoperability with
certain third party security-related solutions
for MDM and VPN. The testing includes field
testing with local network connection and
menu tree testing which tests functionality
of the solutions in conjunction with the
Samsung device. During the testing, the
device is tested with the security solutions
to see if the solutions work with the device
as described by the third party security
solution providers. The testing, for example,
includes field testing with local network
connection and menu tree testing which
tests functionality of the solutions in
conjunction with the Samsung device. For
more information about Samsung’s SAFE™
program, please refer to
www.samsung.com/us/safe.
Disclaimer of Warranties: EXCEPT
AS OTHERWISE PROVIDED IN THEIR
STANDARD END USER LICENSE AND
WARRANTY, TO THE FULL EXTENT
PERMITTED BY LAW SAMSUNG
ELECTRONICS CO., LTD., SAMSUNG

6Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 7
ELECTRONICS AMERICA, INC., AND
THEIR AFFILIATES (COLLECTIVELY
REFERRED TO HEREIN AS THE “SAMSUNG
ENTITIES”) EXPRESSLY DISCLAIM ANY
AND ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, INTEROPERABILITY
OR NON-INFRINGEMENT, WITH RESPECT
TO INFORMATION TECHNOLOGY SECURITY
PROTECTION, SAFE™ DEVICES AND
APPLICATIONS TESTED WITH SAFE™
DEVICES. IN NO EVENT SHALL THE
SAMSUNG ENTITIES BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,
OR CONSEQUENTIAL DAMAGES OF ANY
KIND WHATSOEVER WITH RESPECT TO
INFORMATION TECHNOLOGY SECURITY
PROTECTION, SAFE™ DEVICES OR
APPLICATIONS TESTED WITH SAFE™
DEVICES. In addition, information
technology security protection will be
affected by features or functionality
associated with, among other things the
e-mail platform, master data management,
and virtual private network solutions
selected by the software provider, solution
provider or user. Choice of an e-mail, master
data management, and virtual private
network solution is at the sole discretion
of the software provider, solution provider
or user and any associated effect on
information technology security protection
is solely the responsibility of the software
provider, solution provider or user. For
complete statement of limited warranty,
please refer to www.samsung.com/us/safe,
available on the web and where Samsung
smartphones and mobile devices are sold.
[010115]

8Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 9
Samsung Electronics America (SEA),
Inc
Address:
85 Challenger Road
Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©2015 Samsung Electronics America, Inc.
Samsung is a registered trademark of
Samsung Electronics Co., Ltd.
Do you have questions about your Samsung
Mobile Device?
For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support
This section outlines the safety precautions
associated with using your phone. The
terms “mobile device” or “cell phone” are
used in this section to refer to your phone.
Read this information before using your
mobile device.
Specific Absorption Rate (SAR)
Certification Information
Your wireless device is a radio transmitter
and receiver. It is designed and
manufactured not to exceed the exposure
limits for Radio Frequency (RF) energy
set by the Federal Communications
Commission (FCC) of the U.S. Government.
These FCC RF exposure limits are derived
from the recommendations of two expert
organizations: the National Council on
Radiation Protection and Measurement
(NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases,

8Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 9
the recommendations were developed by
scientific and engineering experts drawn
from industry, government, and academia
after extensive reviews of the scientific
literature related to the biological effects of
RF energy.
The RF exposure limit set by the FCC for
wireless mobile phones employs a unit
of measurement known as the Specific
Absorption Rate (SAR). The SAR is a
measure of the rate of absorption of RF
energy by the human body expressed in
units of watts per kilogram (W/kg). The
FCC requires wireless phones to comply
with a safety limit of 1.6 watts per
kilogram (1.6 W/kg).
The FCC SAR limit incorporates a
substantial margin of safety to give
additional protection to the public and to
account for any variations in measurements.
SAR tests are conducted using standard
operating positions accepted by the FCC
with the phone transmitting at its highest
certified power level in all tested frequency
bands. Although the SAR is determined at
the highest certified power level, the actual
SAR level of the phone while operating can
be well below the maximum reported value.
This is because the phone is designed to
operate at multiple power levels so as to
use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the
power output of the device.
Before a new model device is available for
sale to the public, it must be tested and
certified to the FCC that it does not exceed
the SAR limit established by the FCC. Tests
for each model phone are performed in
positions and locations (e.g. at the ear and
worn on the body) as required by the FCC.
For body-worn operation, this device has
been tested and meets FCC RF exposure
guidelines when used with an accessory

10 Important Health, Safety, and Warranty Information
that contains no metal and that positions
the mobile device a minimum of 1.5 cm
from the body. Use of other accessories
may not ensure compliance with FCC
RF exposure guidelines. The FCC has
granted an Equipment Authorization for this
mobile device with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines.
The maximum SAR values for this model
phone as reported to the FCC are:
Simultaneous Transmission Head:
1.17 W/Kg
Simultaneous Transmission Body-worn:
1.18 W/Kg
The SAR information for this device can also
be found on Samsung’s website:
www.samsung.com/sar
SAR information on this and other model
devices can be accessed online on the
FCC’s website through http://transition.
fcc.gov/oet/rfsafety/sar.html. To find
information that pertains to a particular
model, this site uses the device FCC ID
number which is usually printed somewhere
on the case of the device. Sometimes it may
be necessary to remove the battery pack
to find the number. Once you have the FCC
ID number for a particular device, follow the
instructions on the website and it should
provide values for typical or maximum
SAR for a particular phone. Additional SAR
information can also be obtained at
www.fcc.gov/encyclopedia/specific-
absorption-rate-sar-cellular-telephones

10 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 11
Commercial Mobile Alerting System
This device is designed to receive wireless
emergency alerts from the CMAS; also
known as Personal Localized Alerting
Network (“PLAN”) alerts. If your wireless
provider has chosen to participate in
CMAS/PLAN, alerts may be available while
in the provider’s coverage area. If you
travel outside your provider’s coverage
area, alerts may not be available. For more
information, please contact your
wireless provider.
GPS & AGPS
Certain Samsung mobile devices can use a
Global Positioning System (GPS) signal for
location-based applications. A GPS uses
satellites controlled by the U.S. Government
that are subject to changes implemented
in accordance with the Department of
Defense policy and the 2008 Federal
Radio navigation Plan (FRP). Changes may
affect the performance of location-based
technology on your mobile device.
Certain Samsung mobile devices can
also use an Assisted Global Positioning
System (AGPS), which obtains information
from the cellular network to improve GPS
performance. AGPS uses your wireless
service provider’s network and therefore
airtime, data charges, and/or additional
charges may apply in accordance with your
service plan. Contact your wireless service
provider for details.

12 Important Health, Safety, and Warranty Information
Your Location
Location-based information includes
information that can be used to determine
the approximate location of a mobile
device. Mobile devices which are
connected to a wireless network transmit
location-based information. Additionally, if
you use applications that require location-
based information (e.g. driving directions),
such applications transmit location-based
information. The location-based information
may be shared with third-parties, including
your wireless service provider, applications
providers, Samsung, and other third-parties
providing services.
Use of AGPS in Emergency Calls
When you make an emergency call,
the cellular network may activate AGPS
technology in your mobile device to tell
the emergency responders your
approximate location.
AGPS has limitations and might not work in
your area. Therefore:
+Always tell the emergency responder
your location to the best of your
ability; and
+Remain on the mobile device for as
long as the emergency responder
instructs you.
Navigation
Maps, directions, and other navigation-
data, including data relating to your
current location, may contain inaccurate
or incomplete data, and circumstances
can and do change over time. In some
areas, complete information may not be
available. Therefore, you should always
visually confirm that the navigational
instructions are consistent with what you

12 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 13
see before following them. All users should
pay attention to road conditions, closures,
traffic, and all other factors that may
impact safe driving or walking. Always
obey posted road signs.
Emergency Calls
This mobile device, like any wireless mobile
device, operates using radio signals,
wireless and landline networks, as well as
user-programmed functions, which cannot
guarantee connection in all conditions,
areas, or circumstances.
Therefore, you should never rely solely on
any wireless mobile device for essential
communications (medical emergencies,
for example). Before traveling in remote or
underdeveloped areas, plan an alternate
method of contacting emergency services
personnel. Remember, to make or receive
any calls, the mobile device must be
switched on and in a service area with
adequate signal strength.
Emergency calls may not be possible on all
wireless mobile device networks or when
certain network services and/or mobile
device features are in use. Check with
local service providers. If certain features
are in use (call blocking, for example), you
may first need to deactivate those features
before you can make an emergency call.
Consult your User Manual and your local
cellular service provider. When making
an emergency call, remember to give all
the necessary information as accurately
as possible. Remember that your
mobile device may be the only means of
communication at the scene of an accident;
do not cut off the call until given permission
to do so.

14 Important Health, Safety, and Warranty Information
1. If the mobile device is not on, switch
it on.
2. Open your phone dialer.
3. Enter the emergency number for your
present location (for example 911 or
other official emergency number),
then tap Call/Send. Emergency
numbers vary by location.
FCC Hearing Aid Compatability (HAC)
Regulations for Wireless Devices
The U.S. Federal Communications
Commission (FCC) has established
requirements for digital wireless mobile
devices to be compatible with hearing aids
and other assistive hearing devices.
When individuals employing some assistive
hearing devices (hearing aids and cochlear
implants) use wireless mobile devices, they
may detect a buzzing, humming, or whining
noise. Some hearing devices are more
immune than others to this interference
noise, and mobile devices also vary in the
amount of interference they generate.
The wireless telephone industry has
developed a rating system for wireless
mobile devices to assist hearing device
users find mobile devices that may be
compatible with their hearing devices. Not
all mobile devices have been rated. Mobile
devices that are rated have the rating on
their box or a label located on the box.
The ratings are not guarantees. Results
will vary depending on the user’s hearing
device and hearing loss. If your hearing
device happens to be vulnerable to
interference, you may not be able to use
a rated mobile device successfully. Trying
out the mobile device with your hearing

14 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 15
device is the best way to evaluate it for your
personal needs.
M-Ratings: Wireless mobile devices rated
M3 or M4 meet FCC requirements and
are likely to generate less interference to
hearing devices than mobile devices that
are not labeled. M4 is the better/higher of
the two ratings. M-ratings refer to enabling
acoustic coupling with hearing aids that do
not operate in telecoil mode.
T-Ratings: Mobile devices rated T3 or T4
meet FCC requirements and are likely
to generate less interference to hearing
devices than mobile devices that are not
labeled. T4 is the better/higher of the two
ratings. T-ratings refer to enabling inductive
coupling with hearing aids operating in
telecoil mode.
Hearing devices may also be rated. Your
hearing aid manufacturer or hearing health
professional may help you find this rating.
Higher ratings mean that the hearing device
is relatively immune to interference noise.
Under the current industry standard,
American National Standards Institute
(ANSI) C63.19, the hearing aid and wireless
mobile device rating values are added
together to indicate how usable they are
together. For example, if a hearing aid
meets the M2 level rating and the wireless
mobile device meets the M3 level rating, the
sum of the two values equals M5.
Under the standard, this should provide
the hearing aid user with normal use while
using the hearing aid with the particular
wireless mobile device. A sum of 6 or more
would indicate excellent performance.
However, these are not guarantees that all
users will be satisfied. T ratings
work similarly.

16 Important Health, Safety, and Warranty Information
M3 + M2 =
5
T3 + T2 = 5
The HAC rating and measurement
procedure are described in the American
National Standards Institute (ANSI)
C63.19 standard.
HAC for Newer Technologies
This phone has been tested and rated
for use with hearing aids for some of the
wireless technologies that it uses. However,
there may be some newer wireless
technologies used in this phone that have
not been tested yet for use with
hearing aids.
It is important to try the different features
of this phone thoroughly and in different
locations, using your hearing aid or
cochlear implant, to determine if you hear
any interfering noise. Consult your service
provider or the manufacturer of this phone
for information on hearing aid compatibility.
If you have questions about return or
exchange policies, consult your service
provider or phone retailer.

16 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 17
Caution! Some applications or prolonged
usage may increase device
temperature. Prolonged skin
contact with a device that is hot
to the touch may produce skin
discomfort or redness, or low-
temperature burns. If the device
feels hot to the touch, discontinue
use and close all applications or
turn off the device until it cools.
Always ensure that the device
has adequate ventilation and air
flow. Covering the device with
bedding, your body, thick clothing
or any other materials that
significantly affect air flow may
affect the performance of the
phone and poses a possible risk
of fire or explosion, which could
lead to serious bodily injuries or
damage to property.
Restricting Children’s Access to Your
Mobile Device
Your mobile device is not a toy. Do not allow
children to play with it because they could
hurt themselves and others, damage the
mobile device, or make calls that increase
your mobile device bill.
Keep the mobile device and all its parts and
accessories out of the reach of
small children.

18 General Terms and Conditions of Service effective 7-1-13 effective 7-1-13 General Terms and Conditions of Service 19
GENERAL TERMS
AND CONDITIONS OF
SERVICE
Please note that these terms may not be the
most current version. A current version of
the terms is available at boostmobile.com
or upon request. For further information
on Boost Mobile plans, products, and
services go to boostmobile.com or email
Boostmobilecustomerassistance@
boostmobile.com.
Basic Definitions
In this document: (1) “we,” “us,” “our,”
and “Boost” mean Sprint Solutions,
Inc., as contracting agent on behalf of
the applicable Sprint affiliated entities
providing the Products and Services;
(2) “you,” “your,” “customer,” and “user”
mean an account holder or user with us;
(3) “Device” means any phone, aircard,
mobile broadband device, any other
device, accessory, or other product that
we provide you, we sell to you, or is active
on your account with us; and (4) “Service”
means our offers, rate or service plans,
options, wireless services, billing services,
applications, programs, products, software,
or Devices on your account with us.
“Service(s)” also includes any other product
or service that we offer or provide to you
that references these General Terms and
Conditions of Service (“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service
agreement with us (the “Agreement”)
and constitute a contract under which
we provide you Services under terms

18 General Terms and Conditions of Service effective 7-1-13 effective 7-1-13 General Terms and Conditions of Service 19
and conditions that you accept. THIS
AGREEMENT CONTAINS A MANDATORY
ARBITRATION PROVISION WITH A CLASS
WAIVER, A REPRESENTATIVE ACTION
WAIVER, AND A JURY WAIVER PROVISION.
In addition to these Ts&Cs, there are several
parts of the Agreement, which includes
but is not limited to the following: (i) the
subscriber agreement and transaction
materials that you receive and accept;
(ii) the plan(s) that you chose as set forth
in our written services and transaction
materials that we provide or refer you to
during the sales transaction, including
on-line and telephone transactions (if your
service plan is not specifically set forth in
any in-store brochure or printed materials,
the requirements and terms set forth in the
current written Agreement and transaction
materials apply); (iii) any confirmation
materials that we may provide to you; and
(iv) the terms set forth in the coverage map
brochures. It is important that you carefully
read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use
certain applications, programs, Devices,
and services, and these terms will be
provided to you prior to your use of the
items. Depending on who provides the
items, the terms may come from Boost or
a third party. You are subject to any terms
provided by the third party, and the terms
are directly between you and that third
party. Boost is not responsible for these
third-party items and associated terms.
Our Policies
Services are subject to our business
policies, practices, and procedures
(“Policies”). You agree to adhere to all of our
Policies when you use our Services. Our

20 General Terms and Conditions of Service effective 7-1-13 effective 7-1-13 General Terms and Conditions of Service 21
Policies are subject to change at any time
with or without notice.
When You Accept The Agreement
You must have the legal capacity to accept
the Agreement. You accept the Agreement
when you do any of the following: (a) accept
the Agreement through any printed, oral,
or electronic statement, for example, on
the Web by electronically marking that you
have reviewed and accepted; (b) attempt
to or in any way use the Services; (c) pay
for the Services; or (d) open any package
or start any program that says you are
accepting the Agreement when doing so.
If you don’t want to accept the Agreement,
don’t do any of these things.
Service Activation
To activate the Service, you must both
activate your account and establish an
appropriate account balance to pay for
pay-per-use charges and applicable
subscription charges (defined in the “Types
of Charges” section) based on the service
plan you select. To establish an account
balance, pay a subscription charge, or
make any other appropriate payments,
follow the instructions provided with the
equipment; at boostmobile.com; or through
Boost Customer Care.
Our Right To Change The Agreement &
Your Related Rights
We may change any part of the Agreement
at any time, including, but not limited to,
rates, charges, how we calculate charges,
discounts, coverage, technologies used to
provide services, or your terms of Service.
If you lose your eligibility for a particular
rate plan or if a particular rate plan is no
longer supported or available, we may