Samsung HW-M370 Installation instructions

HW-M370
FULL MANUAL
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ENG - ii
SAFETY INFORMATION
•The following also applies to the Wireless
Subwoofer (PS-WM20).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
The lighting ash and arrowhead within
the triangle indicates that there is
dangerous voltage Inside the product.
The explanation point within the
triangle indicates that there are
important instructions accompanying
the product.
Class II product : This symbol indicates
that a safety connection to electrical
earth (ground) is not required.
AC voltage : Rated voltage marked with
this symbol is AC voltage.
DC voltage : Rated voltage marked with
this symbol is DC voltage.
Caution. Consult Instructions for use :
This symbol instructs the user to consult
the user manual for further safety
related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
•To prevent injury, this apparatus must be
securely attached to the oor/wall in
accordance with the installation instructions.
•This product contains chemicals known to the
State of California to cause cancer and birth
defects or other reproductive harm.
CAUTION
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases, on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
FCC NOTE (for U.S.A):
Class B FCC Statement
The included module(s) has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one of the following measures:

ENG - iii
•Reorienting or relocating the receiving
antenna.
•Increasing the separation between the
equipment and receiver.
•Connecting the equipment to an outlet that is
on a different circuit than the radio or TV.
•Consulting the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
so there is at least 8 inches (20 cm) between the
radiator and your body. This device and its
antenna(s) must not be co-located or operated in
conjunction with any other antenna or
transmitter.
FCC Caution :
•Any changes or modications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate this equipment. This device complies
with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
•This product satises FCC regulations when
shielded cables and connectors are used to
connect the unit to other equipment. To
prevent electromagnetic interference with
electric appliances, such as radios and
televisions, use shielded cables and
connectors for connections.
Important Safety Instructions
Read these operating instructions carefully
before using the unit. Follow all the safety
instructions listed below. Keep these operating
instructions handy for future reference.
1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings.
Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including ampliers) that produce
heat.
9. Do not defeat the safety purpose of the
polarized or grounding-type plug.
A polarized plug has two blades with one
wider than the other. A grounding type plug
has two blades and a third grounding prong.
The wide blade or the third prong are
provided for your safety. If the provided plug
does not t into your outlet, consult an
electrician for replacement of the obsolete
outlet.
10.Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specied
by the manufacturer.

ENG - iv
12. Use only with the cart, stand,
tripod, bracket, or table
specied by the manufacturer,
or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14. Refer all servicing to qualied service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as when the power-supply cord or plug
is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the back of your product.
Install your product horizontally, on a
suitable base (furniture), with enough space
around it for ventilation (3~4 inches). Make
sure the ventilation slots are not covered. Do
not place the unit on ampliers or other
equipment which may become hot. This unit
is designed for continuous use. To fully turn
off the unit, disconnect the AC plug from the
wall outlet. Unplug the unit if you intend to
leave it unused for a long period of time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.

ENG - v
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specications.
FULL MANUAL
You can access the Full Manual on Samsung’s on-line customer
support center by scanning the QR code. To see the manual on
your PC or mobile device, download the manual in document
format from the website. (http://www.samsung.com/support)
Design and specications are subject to change without prior notice.

ENG - vi
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 3
02 Product Overview 4
Front Panel / Right Side Panel of the Soundbar ------------------------- 4
Bottom Panel of the Soundbar ------------------------- 5
03 Connecting the Soundbar 6
Connecting Electrical Power ------------------------- 6
Connecting the Soundbar to the Subwoofer ------------------------- 7
– Automatic connection between the subwoofer and the Soundbar ------------------------- 7
– Manually connecting the subwoofer if automatic connection fails ------------------------- 8
Connecting the Wireless Surround Speaker ------------------------- 9
04 Connecting to your TV 12
Method 1. Connecting with a Cable ------------------------- 12
– Connecting using an Optical Cable ------------------------- 12
Method 2. Connecting Wirelessly ------------------------- 13
– Connecting a TV via Bluetooth ------------------------- 13
05 Connecting an External Device 15
Connecting using an Optical or Analog Audio (AUX) Cable ------------------------- 15
06 Connecting a USB 16

ENG - vii
07 Connecting a Mobile Device 18
Connecting via Bluetooth ------------------------- 18
Using the Samsung Audio Remote App ------------------------- 21
– Installing the Samsung Audio Remote App ------------------------- 21
– Launching the Samsung Audio Remote App ------------------------- 21
08 Using the Remote Control 22
How to Use the Remote Control ------------------------- 22
Adjusting the Soundbar volume with a TV remote control ------------------------- 25
Using the Hidden Buttons ------------------------- 26
Output specications for the different sound effect modes ------------------------- 26
09 Installing the Wall Mount 27
Installation Precautions ------------------------- 27
Wallmount Components ------------------------- 27
Detaching the Soundbar from the Wall ------------------------- 30
10 Software Update 30
Updating Procedure ------------------------- 31
If UPDATE is not displayed ------------------------- 31
11 Troubleshooting 32
12 License 33
13 Open Source License Notice 33
14 Important Notes About Service 33
15 SpecicationsandGuide 34
Specications ------------------------- 34

ENG - 2
01 CHECKING THE COMPONENTS
Surround
VOL WOOFER
SOUNDBAR
SOUND
MODE
Bluetooth
POWER
Soundbar Main Unit Subwoofer Remote Control / Batteries
(AH59-02758A)
12
Power Cord (Subwoofer)
(3903-001117)
AC/DC Adapter (Main Unit)
(BN44-00886A)
Optical Cable
(AH39-00779A)
Wireless Surround Speaker SET
STANDBY
LINK
Surround Speaker (2 EA) Power Cord (3903-001117)
Wireless Receiver Module Speaker Cable (2 EA) (AH81-02137A)
•The power connection steps are labelled (1, 2). For more information about power connections,
see page 6.
•For Soundbar wall mounting components, see page 27.
•Micro USB to USB adapter Cable is sold separately. To purchase, contact a Samsung Service Center
or Samsung Customer Care.
•The appearance of the accessories may differ slightly from the illustrations above.

ENG - 3
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.

ENG - 4
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar
󱂔
󱂓
󱂕 󱂖
Right Side of the Soundbar
Position the product so that the
SAMSUNG logo is located on the top.
󱂓Display
Displays the product’s status and current mode.
󱂔
+/- (Volume) Button
Adjusts the volume.
•When adjusted, the volume level appears on the Soundbar’s front display.
󱂕(Power) Button
Turns the power on and off.
󱂖
(Source) Button
Selects the source input mode.
Input mode Display
Optical Digital input D.IN
AUX input AUX
BLUETOOTH mode BT
USB mode USB
•To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button for more than 5 seconds.
•When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

ENG - 5
Bottom Panel of the Soundbar
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DC 19V
󱂓
󱂖
󱂔
󱂕
󱂓DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
󱂔USB (5V 0.5A)
Connect a USB device here to play music les on the USB device through the Soundbar.
󱂕AUX IN
Connect to the Analog output of an external device.
󱂖DC 19V (Power Supply In)
Connect the AC/DC power adapter.
•When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
•Do not connect this unit or other components to an AC outlet until all connections between
components are complete.

ENG - 6
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2) to connect the units to electrical outlets in the following order:
1.) Subwoofer 2.) Soundbar Main Unit. See the illustrations below.
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label : Bottom of the Soundbar Main Unit)
ID SET
POWER
POWER
Rear of Subwoofer
1Power Cord
Connecting
Electrical Power
DC 19V
DC 19V
Bottom of the
Soundbar Main Unit
DC 19V
(Power Jack)
2 AC/DC Adapter

ENG - 7
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
•When auto pairing is complete, the blue indicators at the top of the subwoofer turn on.
LED Indicator Lights on the Top of Subwoofer
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the connection
Check if the power cable to the main
Soundbar unit is connected properly or
wait for a while. (If blinking persists, try
manually connecting the subwoofer.
See page 8.)
Red On
Standby (with the Soundbar
main unit turned off)
Check if the power cable to the main
Soundbar unit is connected properly.
Connection failed Connect again. See the instructions for
manual connection on page 8.
Red and
blue Blinking Malfunction See the contact information for the Samsung Service Center in the manual.

ENG - 8
Manually connecting the subwoofer if automatic connection fails
Check before performing the manual connection
•Check whether the power cables for the Soundbar and subwoofer are connected properly.
•Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
The red indicator on the top of the subwoofer turns off and the blue indicator blinks.
ID SET
POWER
ID SET
5 Sec
Rear of the Subwoofer Top of the Subwoofer
2. Turn off the Soundbar.
3. Press and hold the VOL button on the remote control for at least 5 seconds with the Soundbar
turned off (OFF).
4. The ID SET message appears on the display of the Soundbar for 1.3 seconds, and then disappear.
Surround
SOUND
MODE
Bluetooth
POWER
VOL WOOFER
SOUNDBAR
5 Sec
ID SET
5. When the blue indicator on the subwoofer blinks, turn on the Soundbar’s power by pressing
(Power) button on the right side of the main unit or on the remote control.
6. When the connection is successfully established, the blue indicator on the top of the subwoofer
stops blinking and glows continuously.
•If the connection process fails, the blue indicator will ash continuously. Go to Step 1 and start again.
NOTES
•Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•Before moving or installing this product, be sure to turn off the power and disconnect the power
cord.

ENG - 9
•If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the top will be Red after blinking Blue several times.
•If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•The maximum transmission distance of the wireless signal of the main unit is about 32.8 ft, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer the system may not operate at all, because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water
and moisture.
•For optimal listening performance, make sure that the area around the wireless subwoofer and
Wireless Receiver Module location is clear of any obstructions.
Connecting the Wireless Surround Speaker
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-8500S) to your Soundbar.
1. Connect the Wireless Receiver Module to 2 Surround Speakers
Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module.
•The speaker cables are color coded.
SURROUND-LEFT
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-RIGHT
SURROUND-LEFT SURROUND-RIGHT
When connecting the speaker cables to the Wireless Receiver Module, follow these steps:
1. Insert the grey plug into the grey jack on the Wireless Receiver.
2. Insert the blue plug into the blue jack on the Wireless Receiver.
When connecting the speaker cables to the surround speakers, follow these steps:
1. Match the speaker cable connected to the grey jack to the speaker with the grey label.
2. Match the speaker cable connected to the blue jack to the speaker with the blue label.
3. Insert the red and black colored ends of each speaker cable into the red and black jacks of the
appropriate speaker.
•The labels are on the backs of the speakers.

ENG - 10
2. Check the standby status after plugging into an electrical outlet
Plug the Wireless Receiver Module power cord into an electrical outlet and into the Wireless Receiver
Module to turn on the Wireless Receiver Module. The LINK LED indicator (blue LED) on the Wireless
Receiver Module blinks. If the LED does not blink, refer to step 7 on page 11.
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
POWER
STANDBY
LINK
STANDBY
LINK
Blue blinking
3. Turn off the Soundbar
Turn off the Soundbar using the Soundbar’s remote control or by pressing the (Power) button on the
main Soundbar unit.
OFF
4.Congure“IDSET”usingtheSoundbar’sremotecontrol
Press the VOL button on your remote control for 5~6 seconds until the “ID SET” message appears on
your Soundbar’s display.
Surround
SOUND
MODE
Bluetooth
POWER
VOL WOOFER
SOUNDBAR
5 Sec
ID SET

ENG - 11
5. Turn on the Soundbar
Turn on the Soundbar using the Soundbar’s remote control or by pressing the (Power) button on the
main Soundbar unit.
ON
6. Check if the LINK LED is solid blue (connection complete)
STANDBY
LINK
STANDBY
LINK
Blue is On
The LINK LED indicator stops blinking and glows a
solid blue when a connection is established between
the Soundbar and the Wireless Receiver Module.
7. If the Wireless Surround Speaker does not connect, take the necessary steps
according to the LED Indicator’s status
LED status Action
LINK (Blue)
On Connected with the Soundbar -
Blinking Connection standby status Check if the Soundbar is turned on
Repeat steps 3 through 6.
STANDBY
(Red) On Connection failure
Check if the Soundbar is turned on
1. Press the ID SET button on the back of the
Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks
(in Blue).
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
ID SET
5 Sec
2. Repeat steps 3 through 6.
Others -Errors Contact a Samsung Service Center.

ENG - 12
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
•When the Soundbar is connected to a selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– When using optical cable, this feature can be supported by 2017 Samsung Smart TVs that
support Bluetooth.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
Connecting using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
OPTICAL OUT
Optical Cable
Bottom of the Soundbar
D.IN
󱂓
󱂔
Right Side of the Soundbar
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable.
2. Press the (Source) button on the right side panel or remote control, and then select the “D.IN”
mode.
•When the Soundbar is connected to a Samsung smart TV released in 2017 or later, the
Bluetooth POWER function automatically turns on to enable the Soundbar to be controlled with
the TV remote control. (See page 24 for details on Bluetooth POWER.)

ENG - 13
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the (Source) button on the right side panel or on the remote control, and then select
“D.IN”.
3. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
•Auto Power Link is set to ON by default.
(To turn off this function, turn off Auto Power using the Soundbar.)
•Depending on the connected device, Auto Power Link may not function.
•This function is only available in the “D.IN” mode.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•Only one TV can be connected at a time.
The initial connection
1. Press the (Source) button on the right side panel or on the remote control, and then select
“BT”.
2. Change “BT” to “BT PAIRING”.
•If “BT READY” appears, press and hold the (Source) button on the right side panel of the
Soundbar or on the remote control for more than 5 seconds to display “BT PAIRING”.
3. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
4. Select “[AV] Samsung Soundbar Mxxx M-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV Bluetooth device list.
To connect to the Soundbar, select the message and establish a connection.
•When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
5. You can now hear TV sound from the Soundbar.

ENG - 14
If the device fails to connect
•If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Mxxx M-Series”)
appears in the list, delete it.
•In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side of
the Soundbar or on the remote control to switch to “BT PAIRING” mode.
Then, select “[AV] Samsung Soundbar Mxxx M-Series” from the TV’s search list.
What are the BT READY and BT PAIRING statuses?
•BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar
from a previously connected mobile device.
•BT PAIRING : In this mode, you can connect to a new device. (While in “BT” mode, press and hold the
(Source) button for more than 5 seconds on the right side of the Soundbar or on the remote
control.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
Disconnecting the Soundbar from the TV
Press the (Source) button on the right side panel or on the remote control and switch to any mode
but “BT”.
•Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•To cancel automatic Bluetooth connection between the Soundbar and TV, press the
p(Play/Pause) button on the remote control for 5 seconds in “BT READY” status. (Toggle On → Off)