Samsung UE49KS9000T User manual

SUHD TV
SERVICEManual
SUHD TV Contents
1. Precautions
2. Product specications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
UE**KS9000T
Chassis : UWQ60
Model : UE49KS9000T
UE55KS9000T
UE65KS9000T

Contents
1. Precautions...................................................................................................................1-1
1-1-1. Warnings...................................................................................................................1-1
1-1-2. Servicing the LED TV ...............................................................................................1-1
1-1-3. Fire and Shock Hazard.............................................................................................1-1
1-1-4. Product Safety Notices .............................................................................................1-2
1-2. Servicing Precautions..........................................................................................................1-3
1-2-1. General Servicing Precautions .................................................................................1-3
1-3. Static Electricity Precautions ...............................................................................................1-4
1-4. Installation Precautions .......................................................................................................1-5
2. Product Specications.................................................................................................2-1
2-1. Product information .............................................................................................................2-1
2-2. Product specication ...........................................................................................................2-2
2-2-1. Specications ...........................................................................................................2-2
2-2-2. Detailed Specications .............................................................................................2-3
2-3. Accessories ........................................................................................................................2-9
2-4. Viewing the Functions ....................................................................................................... 2-11
2-4-1. 2016' Smart Hub...........................................................................................2-11
2-4-2. Picture ....................................................................................................................2-14
2-4-3. Smart Things ..........................................................................................................2-15
2-4-4. Viewing the Panel...................................................................................................2-16
2-4-5. The Samsung Smart Control ..................................................................................2-19
2-4-6. Using Voice Interaction...........................................................................................2-20
2-4-7. Supported Resolutions for UHD Input Signals .......................................................2-21
2-4-8. Supported Formats.................................................................................................2-22
3. Disassembly and Reassembly ....................................................................................3-1
3-1. Disassembly and Reassembly ............................................................................................3-1
4. Troubleshooting ...........................................................................................................4-1
4-1. Previous Check ..................................................................................................................4-1
4-2. How to Check Fault Symptom.............................................................................................4-2
4-2-1. Power .......................................................................................................................4-2
4-2-2. Video.........................................................................................................................4-7
4-2-3. Audio....................................................................................................................... 4-11
4-2-4. Network...................................................................................................................4-12
4-2-5. Smart Hub ..............................................................................................................4-13
4-2-6. Bluetooth / WiFi Module .........................................................................................4-15
4-3. Factory Mode.....................................................................................................................4-16
4-4. Factory Mode Adjustments ................................................................................................4-20
4-4-1. Detail Factory Option..............................................................................................4-20
4-4-2. Factory Data ...........................................................................................................4-22
4-5. RS-232C............................................................................................................................4-35
4-6. AV Control Tabe.................................................................................................................4-36
4-7. Updating the TV’s Software...............................................................................................4-44

5. Wiring Diagram.............................................................................................................5-1
5-1. Wiring Diagram....................................................................................................................5-1
5-2. Connector............................................................................................................................5-3
5-2-1. Main Board ...............................................................................................................5-3
5-2-2. One Connect Board..................................................................................................5-8
5-2-3. SMPS Board...........................................................................................................5-10
ANNEX. Exploded View & Part List [UE55KS9000TXZF FA01].......................... ANNEX-1
1-1. Exploded View.......................................................................................................... ANNEX-1
1-1-1. Parts List........................................................................................................ ANNEX-1
1-2. ONE CONNECT Exploded View .............................................................................. ANNEX-2
1-2-1. Parts List........................................................................................................ ANNEX-2
2-1. Electrical Parts List................................................................................................... ANNEX-3
ANNEX. Exploded View & Part List [UE65KS9000TXZF AA01] ......................... ANNEX-1
1-1. Exploded View.......................................................................................................... ANNEX-1
1-1-1. Parts List........................................................................................................ ANNEX-1
1-2. ONE CONNECT Exploded View .............................................................................. ANNEX-2
1-2-1. Parts List........................................................................................................ ANNEX-2
2-1. Electrical Parts List .................................................................................................. ANNEX-3

1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
WARNING
For continued safety, do not attempt to modify the circuit board.
Disconnect the AC power and DC power jack before servicing.
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
DEVICE
UNDER
TEST
(READING SHOULD)
NOT BE ABOVE 0.5mA LEAKAGE
CURRENT
TESTER
TEST ALL
EXPOSED METAL
SURFACES
2-WIRE CORD
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
EARTH
GROUND
WARNING
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions

1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.

WARNING
An electrolytic capacitor installed with the wrong polarity might explode.
CAUTION
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
NOTE
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used.2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead;6.
always remove the instrument’s ground lead last.
1-3
1. Precautions
1-2. Servicing Precautions

Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material7.
to the chassis or circuit assembly into which the device will be installed.
CAUTION
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
1-4
1. Precautions
1-3. Static Electricity Precautions

For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes.7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an8.
explosion (for example, with some lithium batteries), the following applies:
CAUTION
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to•
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent•
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
1-5
1. Precautions
1-4. Installation Precautions

2-1
2. Product specications
2. Product Specications
2-1. Product information
Model UE**KS9000T
Front View
W
D
* W : Width H : High D : Depth
H
Detail View
Color Front SILVER
Stand SILVER
Dimensions
(W x H x D)
49" Without Stand 1089 x 636.8 x 99 mm
With Stand 1089 x 717.5 x 354.2 mm
55" Without Stand 1226 x 713.2 x 93.3 mm
With Stand 1226 x 800 x 376 mm
65" Without Stand 1443.4 x 835.8 x 109.1 mm
With Stand 1443.4 x 928.7 x 404.6 mm
Weight
49" Without Stand 15 kg
With Stand 17.1 kg
55" Without Stand 17.9 kg
With Stand 20 kg
65" Without Stand 26.5 kg
With Stand 28.8 kg
Internal Memory 8GB
DDR LPDDR4, 8GB x 3, 1.25GHz 96bit

2-2
2. Product specications
2-2. Product specication
2-2-1. Specications
Model UE49KS9000T UE55KS9000T UE65KS9000T
Item Description
Screen Size (Diagonal) 49 inches 55 inches 65 inches
Screen Curvature 3000R 4200R
LCD Panel SUHD 120Hz
Scanning Frequency Horizontal : 270KHz (TYP)
Vertical : 120Hz (TYP)
Display Colors 16.7M (True Display) / 1.07B (Dithered 10bit)
Display Resolution 3840 x 2160
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 76.5MHz x 4 (Typ 74.25MHz x 4)
AC Power Voltage & Frequency AC220-240V 50/60Hz
Environmental Considerations Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C)
Operating Humidity : 10% ~ 80%, non-condensing
Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)
Storage Humidity : 5% ~ 95%, non-condensing
Sound (Output) 60 W
(Mid : 20W, Woofer : 20W, Twitter : 20W)
Note : Media Bridge, Allshare, Internet TV, Built-in WiFi, Full Browser, Bluetooth

2-3
2. Product specications
2-2-2. Detailed Specications
NOTE
Design and specications are subject to change without prior notice.
Item UE55KS9000TXZF
General Information Product SUHD
Series 9
Country FRANCE
Display Screen Size 55"
Screen Size (cm) 138 cm
Resolution 3,840 × 2,160
Quantum Dot Display Yes
Ultra Black Yes
Screen Curvature 4,200R
10 bit Support Yes
Video Picture Engine SUHD Remastering
Motion Rate Supreme Motion
PQI (Picture Quality Index) 2400
HDR (High Dynamic Range) HDR 1000
Dynamic Contrast Ratio Mega Contrast
Micro Dimming Supreme UHD Dimming
Precision Black (Local Dimming) Precision Black
Quantum Dot Color Yes
Active Crystal Color N/A
Wide Color Enhancer (Plus) N/A
PurColor N/A
Auto Depth Enhancer Yes
Contrast Enhancer N/A
Auto Motion Plus Yes
Film Mode Yes
Peak Illuminator Peak Illuminator Pro
Audio Dolby Digital Plus Yes
DTS Codec Yes
Sound Output (RMS) 60W
Speaker Type 4.1CH (Down Firing+Front Firing)
Woofer Yes
Wallmount Sound Mode Yes
Multiroom Link Yes
TV SoundConnect Yes
BT Headset Support Yes

2-4
2. Product specications
Item UE55KS9000TXZF
Smart TV Samsung SMART TV Yes
Apps Yes
Games Yes
Cloud Game Yes
Billing Yes
Automated Content Recognition (ACR) N/A
Web Browser Yes
Smart Interaction Voice Recognition Yes
Convergence TV to Mobile - Mirroring Yes
Mobile to TV - Mirroring, DLNA Yes
Samsung SMART View Yes
Bluetooth Low Energy Yes
RVU N/A
WiFi Direct Yes
IoT Service TV as Hub Support N/A
TV as Things Support N/A
IoT Client Application N/A
Tuner/Broadcasting Digital Broadcasting DVB-T2CS2X2
Analog Tuner Yes
2 Tuner Yes
CI (Common Interface) CI+(1.3)
Data Broadcasting HbbTV 1.5(FR,ES,EE) / HbbTV1.0(CZ,SK
,PT,DE,AT,SZ,PL,BE,NL,LU)
Connectivity HDMI 4
USB 3
Component In (Y/Pb/Pr) N/A
Composite In (AV) N/A
Ethernet (LAN) 1
Headphone N/A
Audio Out (Mini Jack) N/A
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/2
Ex-Link ( RS-232C ) 1
CI Slot 1
Scart N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch Yes
Wireless LAN Adapter Support N/A
Wireless LAN Built-in Yes

2-5
2. Product specications
Item UE55KS9000TXZF
Connectivity Anynet+ (HDMI-CEC) Yes
Design Design Slim Edge
Bezel Type Bezel-less
Slim Type Premium Slim
Front Color Silver
Light Effect (Deco) Yes
Stand Type Y Stand
Swivel (Left/Right) N/A
Additional Feature Instant On Yes
Processor Quad-Core
Accessibility
Voice guide(UK,IE,FR,DE,IT,ES,NL,BE,L
U,SE,FI,NO,DK,PL,PT,AT,CH)/ Enlarge/
High contrast
Digital Clean View Yes
One Connect (Jack) Yes
Auto Channel Search Yes
Auto Power Off Yes
BD Wise Plus N/A
Caption (Subtitle) Yes
Channel List USB-Clone Yes
Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
Embeded POP Yes
EPG Yes
Extended PVR Yes
Game Mode Yes
OSD Language 27 European Languages
Picture-In-Picture Yes
BT HID Built-in Yes
USB HID Support Yes
Time Shift Yes
MBR Support Yes
Ultra Clean View Yes
Eco Feature Eco Sensor Yes
Energy Efciency Class A+

2-6
2. Product specications
Item UE65KS9000TXZF
General Information Product SUHD
Series 9
Country FRANCE
Display Screen Size 65"
Screen Size (cm) 163 cm
Resolution 3,840 × 2,160
Quantum Dot Display Yes
Ultra Black Yes
Screen Curvature 4,200R
10 bit Support Yes
Video Picture Engine SUHD Remastering
Motion Rate Supreme Motion
PQI (Picture Quality Index) 2400
HDR (High Dynamic Range) HDR 1000
Dynamic Contrast Ratio Mega Contrast
Micro Dimming Supreme UHD Dimming
Precision Black (Local Dimming) Precision Black
Quantum Dot Color Yes
Active Crystal Color N/A
Wide Color Enhancer (Plus) N/A
PurColor N/A
Auto Depth Enhancer Yes
Contrast Enhancer N/A
Auto Motion Plus Yes
Film Mode Yes
Peak Illuminator Peak Illuminator Pro
Audio Dolby Digital Plus Yes
DTS Codec Yes
Sound Output (RMS) 60W
Speaker Type 4.1CH (Down Firing+Front Firing)
Woofer Yes
Wallmount Sound Mode Yes
Multiroom Link Yes
TV SoundConnect Yes
BT Headset Support Yes
Smart TV Samsung SMART TV Yes
Apps Yes
Games Yes

2-7
2. Product specications
Item UE65KS9000TXZF
Smart TV Cloud Game Yes
Billing Yes
Automated Content Recognition (ACR) N/A
Web Browser Yes
Smart Interaction Voice Recognition Yes
Convergence TV to Mobile - Mirroring Yes
Mobile to TV - Mirroring, DLNA Yes
Samsung SMART View Yes
Bluetooth Low Energy Yes
RVU N/A
WiFi Direct Yes
IoT Service TV as Hub Support N/A
TV as Things Support N/A
IoT Client Application N/A
Tuner/Broadcasting Digital Broadcasting DVB-T2CS2X2
Analog Tuner Yes
2 Tuner Yes
CI (Common Interface) CI+(1.3)
Data Broadcasting HbbTV 1.5(FR,ES,EE) / HbbTV1.0(CZ,SK
,PT,DE,AT,SZ,PL,BE,NL,LU)
Connectivity HDMI 4
USB 3
Component In (Y/Pb/Pr) N/A
Composite In (AV) N/A
Ethernet (LAN) 1
Headphone N/A
Audio Out (Mini Jack) N/A
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/2
Ex-Link ( RS-232C ) 1
CI Slot 1
Scart N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch Yes
Wireless LAN Adapter Support N/A
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design Design Slim Edge
Bezel Type Bezel-less

2-8
2. Product specications
Item UE65KS9000TXZF
Design Slim Type Premium Slim
Front Color Silver
Light Effect (Deco) Yes
Stand Type Y Stand
Swivel (Left/Right) N/A
Additional Feature Instant On Yes
Processor Quad-Core
Accessibility
Voice guide(UK,IE,FR,DE,IT,ES,NL,BE,L
U,SE,FI,NO,DK,PL,PT,AT,CH)/ Enlarge/
High contrast
Digital Clean View Yes
One Connect (Jack) Yes
Auto Channel Search Yes
Auto Power Off Yes
BD Wise Plus N/A
Caption (Subtitle) Yes
Channel List USB-Clone Yes
Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
Embeded POP Yes
EPG Yes
Extended PVR Yes
Game Mode Yes
OSD Language 27 European Languages
Picture-In-Picture Yes
BT HID Built-in Yes
USB HID Support Yes
Time Shift Yes
MBR Support Yes
Ultra Clean View Yes
Eco Feature Eco Sensor Yes
Energy Efciency Class A+

2-9
2. Product specications
2-3. Accessories
NOTE
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
The provided accessories may vary depending on the model.•
Product Code. No Product Code. No
Samsung Smart Control• BN59-01242A User Manual• BN68-07861C
Batteries (AA x 2)• 4301-000101 Regulatory Guide• BN68-04972E
Power Cord• 3903-000950 Warranty Card•
(Not available in some
locations)
BN68-00514K
Cleaning Cloth• BN63-01798B
Image Product Code. No
One Connect • 55" : BN91-17814C
65" : BN91-17868A
One Connect Cable• 55" : BN39-02248A
65" : BN39-02210A
Wall Mount Adapter• BN96-40106A
[Cable Guide]
[Holder Wire]
[Holder Cable]
Cable Guide• BN96-40150A
Holder Wire (1EA) / Holder Cable (2EA)• BN65-00017A /
BN61-14021A
Arranging the cables with the cable guide•
Holder WireHolder Cable
Cable Guide

2-10
2. Product specications
Image Product Code. No
Cover Terminal• 55" : BN96-40102A
65" : BN96-40103A
Covering the ports with the Cover Terminal•

2-11
2. Product specications
2-4. Viewing the Functions
2-4-1. 2016' Smart Hub
Content, source, functon, channel list
[Content, source, functon, channel list'on four sides]
[Select any of the four from the bottom of the'screen]
2015'Y
2016'Y

2-12
2. Product specications
Selection method for the Contents
[Select App & Contents]
[Select Contents from the Launcher Screen]
2015'Y
2016'Y