Samsung WF328 User manual

Samsung Laundry

WF328***
Version 02 has
front pump
Look for
Version #
anytime parts
or service
information
are needed for
a product.
Version
Changes

Model Version Numbers
Sample
•Version 02 of the WF328 has the pump in front
•Serial (S5) May 2009 and after have the new front mounted pump ass'y.
There may be other differences, like the hoses and DD Motor.
•DC31-00054A pump is used on ALL of our washers.
•If you have a DC96-01414A pump ass'y, you can take off the pump and
use it.
Sometimes the Version change is in the field before the parts
look-up is updated. If any doubt, call GPCA

Model Version Numbers
0001 = 02

Temperatures
Location considerations
Do not install your washer in areas where water
may freeze, since your washer will always
maintain some water in its water valve, pump, and
hose areas. This can cause damage the belts, the
pump, hoses and other components. Operating
temperature should be above 60°F.

Extended Cycle Time
Sometimes No Spin
•What 3 things cause extended time Spin
issue?
–Out of Balance –45 min. or more, at Spin Cycle
–Over Sudsing - 1 hour or more, at Spin Cycle
–Poor Drain - up to 15 minutes for each drain
cycle
–Any other thoughts?

Out of Balance
•When the unbalance time exceeds 15 minutes during the
spin cycle, it executes the untying operation to balance
the load. It will tumble at 50 RPM and add water and
pump out twice, then generate an error (dc) the third
time. This will last about 30 minutes.
•Temperatures under 60°may cause unit not to spin and
generate an error (dc)
–See bulletin on early WF218 for software change on Main PCB
•Installation issues –Not leveled, Not locking the lock
nuts, Bending legs or frame when lifting, Shipping bolts
in place, Springs or struts broken or loose.
•Installed on slippery floor without rubber foot pads.
•Not properly locked on pedestal.

When installing a washer and dryer on
the first or second floor, leaving this
much of the leg bolt exposed is not
recommended.
Vibration/Balance Issues
Use on slippery floors for stability.
There is one in each package, so
order 4 of them

Washer foot damage
Floor Model sale. Washer slid
across warehouse concrete floor Washer sliding/walking on consumer’s concrete floor over time.
This will cause the washer to “walk” during spin cycles
and may cause a no spin condition.

No Description Image
1 Tighten the lock-nut up against the base frame.
2
Put a couple of articles of clothing inside and place
paper strips under each leg. And then, put the unit
into Spin Mode as follows.
1. Power ON press SIGNAL and EXTRA RINSE for 3
seconds
2. Press the Delay Start and Silver Care Keys for 3
seconds to enter Quick Spin Test Mode.
As its speed increases, try to pull out the paper
stripes.
Notice! If you find foot-print on the paper, or the
paper is slipped out, lower the regarding leg slightly
and tighten up its lock-nut against the bottom plate.
And, repeat the test until there is no slip-out or foot-
print.
Notice! Partial circle footprint on paper could
indicate a bent leg or frame.
Paper
Washer Vibration Testing