Sandstrom SHDFSAT14 User manual

Sandstrøm Freesat+ HD
500GB
SHDFSAT14
STARTED
YOUR USER GUIDE
LET’S GET
SHDFSAT14_IB.indd 2 13/08/2014 10:34

1
SAFETY WARNINGS........................................................ 2
UNPACKING.................................................................... 3
PRODUCT OVERVIEW...................................................... 4
Front View.......................................................................................4
Rear View ........................................................................................4
REMOTE CONTROL.......................................................... 5
Installing Batteries in the Remote Control..........................6
Remote Control Operation Range.........................................6
CONNECTING THE BOX TO A SATELLITE DISH ...................7
CONNECTIONS................................................................ 8
BASIC OPERATION.......................................................... 9
Plug In and Switch On................................................................9
Turning the Freesat box On and O......................................9
Changing the Channel...............................................................9
Changing the Volume ................................................................9
Widescreen and Standard Viewing Formats .....................9
FIRST TIME INSTALLATION............................................10
USING THE PROGRAMME GUIDE ....................................12
Choosing a Channel................................................................. 13
Setting a Reminder .................................................................. 13
Cancelling a Reminder............................................................ 13
Interactive TV Services............................................................ 13
RECORDING FREESAT PROGRAMMES ............................14
Programming a Recording .................................................... 14
Series Link.................................................................................... 14
Instant Recording ..................................................................... 15
Stopping a Recording ............................................................. 15
Using the Library....................................................................... 15
Watching a Recording............................................................. 15
Previewing a Recording.......................................................... 16
Protecting a Recording........................................................... 16
Deleting a Recording............................................................... 16
Exiting the Library .................................................................... 16
Recording Clashes .................................................................... 16
THE BROWSING BAR ..................................................... 17
SUBTITLES, AUDIO CHANNEL, PAUSING LIVE TV............18
Turning Subtitles On and O................................................ 18
The Audio Channel................................................................... 18
Pausing Live TV.......................................................................... 18
THE CHANNEL LIST........................................................19
Selecting a Channel from the Channel List..................... 19
Regional Channels.................................................................... 19
Manual Channels ...................................................................... 19
The Favourites List.................................................................... 19
SETTING UP YOUR FREESAT+ BOX ................................ 20
Accessing the Main Menu...................................................... 20
HDMI Output.............................................................................. 20
Digital Audio............................................................................... 20
Screen Size .................................................................................. 21
SCART Output ............................................................................ 21
Menu Transparency Settings................................................ 21
Audio Language........................................................................ 22
Subtitle Language .................................................................... 22
Audio Description..................................................................... 22
THE PARENTAL MENU ...................................................23
Accessing the Parental Menu ............................................... 23
The Guidance Lock................................................................... 23
Changing the Parental PIN .................................................... 23
Allowing Parental Settings Changes.................................. 24
Hide Adult Channels................................................................ 24
Allow First Time Installation.................................................. 24
Allow Hard Disk Drive Format .............................................. 24
THE FREESAT+ SETTING ................................................25
Entering the Freesat+ Menu ................................................. 25
Default Recording Mode........................................................ 25
Add to Start of Recording ..................................................... 25
Add to End of Recording ....................................................... 25
Live Pause Length..................................................................... 25
Skip Forwards Time.................................................................. 25
Skip Backwards Time ............................................................... 26
Auto Disk Management.......................................................... 26
Show Available Space As ....................................................... 26
Format Hard Disk Drive........................................................... 26
NETWORK SETTINGS.....................................................27
DHCP ............................................................................................. 27
Manual Settings ........................................................................ 27
Revert to Default Settings ..................................................... 27
Checking the Internet Connection..................................... 27
ON DEMAND TV ............................................................ 28
Setting Up for On Demand TV ............................................. 28
Watching On Demand TV ...................................................... 28
OTHER SETTINGS.......................................................... 29
Showing Non Freesat Channels........................................... 29
Adding Non Freesat Channels ............................................. 29
Auto Standby ............................................................................. 29
Power Save in Standby Mode............................................... 29
Upgrade Software .................................................................... 29
First Time Installation .............................................................. 29
NON-FREESAT CHANNELS ............................................ 30
Tuning in Non-Freesat Channels......................................... 30
Watching Non-Freesat Channels......................................... 31
The Channel List........................................................................ 31
SYSTEM INFORMATION .................................................32
TROUBLESHOOTING.......................................................33
SPECIFICATIONS........................................................... 34
Contents
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2
Read all the instructions carefully before using the Freesat box
and keep them for future reference.
Retain the manual. If you pass the Freesat box onto a third
party make sure to include this manual.
Check that the voltage marked on the rating label matches
your adapter voltage.
Damage
• Please inspect the Freesat box for damage after unpacking.
• Do not continue to operate the Freesat box if you are in any
doubt about it working normally, or if it is damaged in any
way - switch o, withdraw the mains adapter and consult
your dealer.
Location of Freesat box
• The Freesat box must be placed on a at stable surface and
should not be subjected to vibrations.
• Do not place the Freesat box on sloped or unstable surfaces
as the Freesat box may fall o or tip over.
• The mains socket must be located near the Freesat box and
should be easily accessible.
• This Freesat box is designed for indoor use only.
Temperature
• Avoid extreme degrees of temperature, either hot or cold.
Place the Freesat box well away from heat sources such as
radiators or gas/electric res.
• Avoid exposure to direct sunlight and other sources of heat.
Naked Flames
• Never place any type of candle or naked ame on the top of
or near the Freesat box.
Moisture
• To reduce the risk of re, electric shock or product damage,
do not expose this Freesat box to rain, moisture, dripping
or splashing. No objects lled with liquids, such as vases,
should be placed on the Freesat box.
• If you spill any liquid into the Freesat box, it can cause
serious damage. Switch it o at the mains immediately.
Withdraw the mains adapter and consult your dealer.
Ventilation
• To prevent the risk of electric shock or re hazard due to
overheating, ensure that curtains and other materials do not
obstruct the ventilation vents.
• Do not install or place this Freesat box in a bookcase, built-in
cabinet or in another conned space. Ensure the Freesat box
is well ventilated.
Safety
• Always disconnect the Freesat box from the mains supply
before connecting/disconnecting other devices or moving
the Freesat box.
• Unplug the Freesat box from the mains during a lightning
storm.
Mains Adapter Cable
• Make sure the Freesat box or Freesat box stand is not resting
on top of the mains cable, as the weight of the Freesat box
may damage the mains cable and create a safety hazard.
• If the mains cable is damaged it must be replaced by the
manufacturer, its service agent, or similarly qualied persons
in order to avoid a hazard.
Interference
• Do not place the Freesat box on or near appliances which
may cause electromagnetic interference. If you do, it may
adversely aect the operating performance of the Freesat
box, and cause a distorted picture or sound.
Standby
• The button on the remote control does not switch o
the Freesat box completely. The Freesat box will continue
to draw electricity from the mains supply while in standby.
In the interests of safety and to avoid unnecessary energy
consumption, never leave the Freesat box in standby while
unattended for long periods of time, e.g. overnight, while
on holiday or while out of the house. Switch it o and
disconnect the mains adapter from the mains socket.
• The means of disconnecting this Freesat box from the mains
is via the mains adaptor which must be unobstructed and
capable of being disconnected from the mains supply at all
times.
Batteries
• Batteries used in the remote control for this Freesat box are
easily swallowed by young children and this is dangerous.
• Keep loose batteries away from young children and make
sure that the battery holder tray is secure in the remote
control. Seek medical advice if you believe a cell has been
swallowed.
• Please dispose of batteries correctly by following the
guidance in this manual.
Supervision
• Children should be supervised to ensure that they do not
play with the Freesat box and the remote control.
• Never let anyone especially children push anything into the
holes, slots or any other openings in the case - this could
result in a fatal electric shock.
The lightning ash with arrowhead symbol, within
an equilateral triangle, is intended to alert the user
to the presence of uninsulated“dangerous voltage”
within the Freesat box’s enclosure that may be of
sucient magnitude to constitute a risk of electric
shock.
The exclamation point within an equilateral triangle
is intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the manual accompanying the
Freesat box.
Service
• To reduce the risk of electric shock, do not remove screws.
The Freesat box does not contain any user-serviceable parts.
Please leave all maintenance work to qualied personnel.
• Do not open any xed covers as this may expose dangerous
voltages.
Maintenance
• Ensure to unplug the Freesat box from the mains socket
before cleaning.
• Do not use any type of abrasive pad or abrasive cleaning
solutions as these may damage the Freesat box’s surface.
• Do not use liquids to clean the Freesat box.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
SAFETY WARNINGS
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3
The Freesat box
Remote Control Batteries
Mains AdapterHDMI Cable
Quick Start Guide
VOL+
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MENU GUIDE
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SWAP CHLIST
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INFO
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2CONNECTTO A DISH
Toreceive Freesat, you must
connect your Freesat box to an
appropriate satellite dish.
Forsafety reasons and to
providereliable reception,
we strongly recommend
that the satellite dish is
professionally installed. If you
have any questions about the
satellite dish, please consult
your installer.
Placeyour Freesat box on a firm, level surface close to your TV, a mains electricity socket, and the cables from the satellite dish.
1. Connect the cables from your satellite dish to the sockets on the back of the Freesat box. For full functionality of your Freesat box you will
need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice.
Slidethe battery
compartmentcover from
the back of the remote
control. Insert the two
AAA sized batteries as
shown on the inside of the
compartment. Replace the
compartment cover.
1UNPACK
The Freesat box
RemoteControl
VOL+
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MENU GUIDE
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SWAP CH LIST
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jkl
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INFO
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BatteriesHDMICable Mains AdapterInstructionManual
4CONNECTION
5SWITCH ON
Turnon your TV set and choose the HDMI input
(see your TV’s instruction manual).
Switchon the mains socket the Freesat
box is connected to. After a few seconds,
the first Freesat installation screen
will show on the TV screen.
Ifyou do not see this screen on the
TV screen, see the Hints and Tips
section in the main instruction manual.
3CONNECTIONOVERVIEW
TUNERIN2 TUNERIN1 ETHERNET TVSCART
350mA 350mA
5V 500mA
DC12V 2.5A
S/PDIF
Thesecablesonly need to be hand tightened, overtightening could result in
damagetothe Freesat box.
Satellite
Dish
Mains Power
TV
OR
350mA 350mA
ETHERNET
5V 500mA
S/PDIF
TVSCART
350mA 350mA
ETHERNET
5V 500mA
S/PDIF
TVSCART
Connectingthe two cables
Thisallows you to watch one TV channel and record another.
Connect the two separate cables from your satellite dish to each
of the TUNER1 and TUNER 2 sockets. For this your Satellite Dish
must be fitted with a Low Noise Block (LNB) that has at least two
outputs. Please check with your installer if you are not certain
about this.
Sandstrøm Freesat+ HD
500GB
SHDFSAT14
STARTED
YOUR USER GUIDE
LET’S GET
Sandstrøm Freesat+ HD
500GB
SHDFSAT14
2. To watch On Demand TV connect an Ethernet cable (not
supplied) from your router to the ETHERNET socket on the
back of your Freesat box.
3.
supplied to the HDMI socket at the back of the Freesat box
and a HDMI socket on your TV. There may be more than one
HDMI socket on your TV. If you are not sure which one to use,
check the TV’s instruction manual. If your TV does not have a
HDMI socket, you can connect the Freesat box using a SCART
cable (not supplied), but will not be able to view Freesat
channels in high definition.
4. Connect the mains adapter and then plug in at the wall socket.
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Remove all packaging from the Freesat box.
Retain the packaging. If you dispose of it please do so
according to local regulations.
In addition to this manual the items shown on the right
are included:
UNPACKING
We recommend that you spend some time reading this instruction manual in order that you
fully understand all the operational features it oers. You will also nd some hints and tips to
help you resolve any issues.
Read all the safety instructions carefully before use and keep this instruction manual for future
reference.
WELCOME TO FREESAT
We are so pleased you bought this Sandstrom
SHDFSAT14 Freesat+ box.
Hope you enjoy:
• Quality state-of-the-art satellite TV receiver
• Over 180 of your favourite channels
• Picture perfect High Definition (selected channels)
• BBC iPlayer, ITV Player
• Pause, Record and Rewind at the touch of a button
• Easy plug and play set up
• Free, expert customer support - visit Freesat.co.uk or
call 0345 3130051
Not included:
• Monthly subscriptions (It’s free)
• Lengthy contracts (It’s free forever)
• Baing, complicated technology (It’s simple)
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4
75 6 8 9 11 12
1. Standby Button
Switches the Freesat box on and o.
• Lights up green when the Freesat box is on.
• Lights up red when the Freesat box is in Standby mode.
2. Recording Indicator
Indicates when live TV is recording.
3. LED Display
Displays the current channel number when switched on.
Displays the time when in standby until power save mode
activates.
4. Flap
Press to open and close.
The Standby button and LED display can be found
behind the ap.
5. Tuner In 2 Socket
Connects to the satellite dish.
6. Tuner In 1 Socket
Connects to the satellite dish.
7. Ethernet Socket
Connects to the Internet.
8. USB Socket
Connection port to upgrade.
9. HDMI Socket
Connects to a HD-ready TV.
10. S/PDIF Socket
Connects to a digital audio system.
11. TV SCART Socket
Connects to a non-HD TV.
12. Power Socket
Connects the mains adapter.
Rear View
Front View
1 3
4
PRODUCT OVERVIEW
TUNER 2 TUNER 1 ETHERNET TV SCART
350mA 350mA
5V 500mA
DC 12V 2.0A
S/PDIF
2
10
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5
REMOTE CONTROL
VOL +
O K
LIBRARY
MENU GUIDE
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AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
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INFO
REC
1
11
10
14
8
7
5
4
3
2
9
13
12
6
15
16
18
20
21
24
22
23
17
25
26
28
27
19
1. HHOME Button
Exits all menus and returns to live TV.
2. MUTE Button
Silences the Freesat box’s sound.
3. STANDBY Button
Switches the Freesat box on and o.
4. 0-9 Number Button
Directly select channels, enter numeric values in
the set-up menus and enter your postcode.
5. BACK Button
Returns to the previous menu.
6. EXIT Button
Exits a menu and returns to normal TV viewing.
7. MENU Button
Displays the main menu.
8. LIBRARY Button
Displays the library menu where your
programmes are recorded.
9. GUIDE Button
Displays the Programme Guide.
10. Button
Stops playback.
11. Button
• Skips backwards to the beginning of the track
or to the previous channel.
• Allows fast reversing of the recorded
programmes.
12. Button
Plays/pauses/resumes playback.
13. Button
• Skips forwards to the next channel.
• Allows fast forwarding of the recorded
programmes.
14. Buttons
Navigates menus and Programme Guides.
OK Button
Conrms the selection on a menu screen.
15. COLOUR Buttons (Red/Green/Yellow/Blue)
Chooses options within menus.
16. VOL+ / VOL– Button
Adjusts the volume up and down.
17. P+ / P– Button
• Switches to the next or previous channel.
• Moves one page up or down in the channel list.
18. REC Button
Records programme and scheduled recordings.
19. INFO Button
Displays channel and programme information.
20. WIDE Button
Switches between available screen display
modes.
21. SWAP Button
Switches back to the last channel watched.
22. AD Button
Switches audio description on or o.
23. AUDIO Button
Displays the available audio menu to choose
between normal sound and Audio Description.
24. SYNC Button
Adjusts the lip sync incase of audio delays.
25. CH LIST Button
Displays the channel list.
26. TEXT Button
Displays interactive and digital text services
(where available).
27. SUB Button
Displays the subtitles menu to select a subtitle
language.
28. HDMI Button
Switches the HDMI modes.
576p - 720p -1080i - 1080p
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6
Remote Control Operation
Range
The remote control can be used at a
maximum of 5 metres from the Freesat
box’s remote control sensor, and within
60° in front of the Freesat box.
The operating distance may vary
depending on the brightness of the room.
VOL+
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30° 30°
5M
1. Slide the battery cover o to access
the battery compartment of the
remote control.
2. Insert two AAA size batteries
(included). Ensure the polarities (+
and –) of the batteries match the (+)
and (–) ends indicated in the battery
compartment.
3. Replace the battery compartment
cover.
Installing Batteries in the Remote Control
Handling the Batteries
• Improper or incorrect use of batteries may cause corrosion or battery leakage, which could
cause fire, personal injury or damage property.
• Only use the battery type indicated in this manual.
• When the batteries are exhausted, the remote will not function. Replace both batteries at
the same time with new ones.
• Do not install new batteries with used ones and do not mix dierent types of batteries.
• Do not dispose of used batteries as domestic waste. Dispose of them in accordance with
local regulations.
Handling the Remote Control
• Do not drop or impact the remote control.
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet object.
• Do not place the remote control under direct sunlight or near sources of excessive heat.
• Remove the batteries from the remote control when not in use for a long period of time,
as the batteries may leak causing corrosion that may result in physical injury and/or
property damage, including fire.
REMOTE CONTROL
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7
Satellite Dish Installation
To receive Freesat, you must connect your Freesat box to an appropriate satellite dish.
For safety reasons and to provide reliable reception, we strongly recommend that you
have your dish installed by a professional. You may be able to use a satellite dish already
installed at your home. If you have any questions about the satellite dish, please consult
your installer.
This Freesat box requires two cables from your satellite dish (dual LNB) to enable you to
view and record channels at the same time.
20° - 30°
28.2°
Connecting the Satellite Dish to the Freesat box
Place the Freesat box on a firm, level surface close to the TV, a mains electricity socket, and
the cables from the dish.
Connect the cables from your satellite dish to the back of your Freesat box. For full
functionality of your Freesat+ recorder you will need to connect two cables from your
satellite dish. If you only have one cable, please consult your retailer or installer for advice.
Connecting the two cables
• This allows you to watch one TV channel and record another. Connect the two separate
cables from your satellite dish to each of the TUNER 1 (LNB IN) and TUNER 2 sockets. For
this, your Satellite Dish must be fitted with a Low Noise Block (LNB) that has at least two
outputs. Please check with your installer if you are not certain about this.
The “F-connector”used for the satellite dish cable connection has a central wire that is inserted into
the hole in the TUNER 1 or TUNER 2 (LNB IN) sockets while the collar is screwed onto the socket. When
screwing on the collar, make sure that the central wire goes into the socket hole and is not bent to one side.
CONNECTING THE BOX TO A SATELLITE DISH
DO NOT connect this Freesat box to the mains supply until all connections have been completed.
DC 12V 2.5A
350mA 350mA
ETHERNET
5V 500mA
S/PDIF
TV SCART
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8
CONNECTIONS
Ensure your TV is switched o at the mains supply.
1. Connect the HDMI cable supplied to the HDMI socket at the back of the Freesat box and a HDMI
socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure
which one to use, check the TV’s instruction manual.
2. If your TV set does not have a HDMI connection you can connect the SCART connection on the TV
to the TV SCART socket on the Freesat box.
3. If you connect an RCA phono lead between the S/PDIF socket on your Freesat box and digital
sound system, you can listen to the TV sound in digital audio quality, or even in surround sound,
depending on the sound system used and the broadcast chosen.
If you require additional assistance please call our UK Call Centre on 0344 561 1234. Our UK
Customer Contact Centre is open Monday-Saturday 8am-8pm and Sunday 8am-6pm.
When using SCART connections, high denition channels will only be available in Standard Denition.
TUNER 2 TUNER 1 ETHERNET TV SCART
350mA 350mA
5V 500mA
DC 12V 2.0A
S/PDIF
154 2
3
4. If you want to watch On Demand TV, connect a network cable from the Ethernet network socket
on the back of the Freesat box to either your broadband modem/router or a network switch
in your home network, as appropriate. Consult your modem/router’s instruction manual for
guidance.
DC 12V 2.5A
350mA 350mA
ETHERNET
5V 500mA
S/PDIF
TV SCART
5. Connect the mains cable to the back of the Freesat box, plug into the mains and switch on.
ON DEMAND TV
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9
VOL +
O K
LIBRARY
MENU GUIDE
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P +
P -VOL -
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AUDIO SYNC HDMI
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SWAP CH LIST
BACK EXIT
jkl
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tuv
pqrs
wxyz
abc
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mno
INFO
REC
Turning the Freesat box On and O
• Press the button on the Freesat box or the remote control to turn the
Freesat box on or o. The display will show ‘boot’ for a few seconds when
switching on.
Eco Standby
When the Freesat box is operational the power light illuminates green.
When you press the button to switch the Freesat box o, the light turns
red. The clock is displayed for 15 minutes before entering power save mode.
Changing the Channel
1. Press the P+ / P- buttons on the Freesat box or on the remote control
to step through the channels.
2. Press the P+ to select the next channel in the channel list. Press the P-
to select the previous channel in the list.
3. If you know the channel’s number, you can switch directly to the
channel using the 0-9 buttons on the remote control. As you enter a
channel number, each digit appears at the top left of the screen to show
the number button you have pressed.
4. Press the SWAP button to switch from the channel you are watching to
the channel you were watching previously.
Other ways to change channel:
• Use the browsing bar at the bottom of the screen.
• Use the on-screen channel list.
• Use the Programme Guide.
Changing the Volume
1. Use the VOL+ / VOL– buttons on the remote control to increase or
decrease the volume level.
2. Press the MUTE button to silence the sound. Press the MUTE button
again to restore the sound.
Widescreen and Standard Viewing Formats
Programmes can be viewed in a number of alternative formats.
• Press the WIDE button repeatedly to toggle the available aspect ratios.
Plug In and Switch On
1. Switch your TV on and select the HDMI or SCART input.
2. Switch the power on at the mains. The green power indicator and
the LED display on the Freesat box will illuminate. The first Freesat
installation screen will show on the television screen after a few
seconds.
• Freesat channels have three digits. TV channels are stored from channel 101. Radio
stations are stored from 700 to 799.
• There are some channel numbers missing in the channel list because spaces are left for
future Freesat channels.
• If you enter a number that does not exist, the channel will not change.
BASIC OPERATION
• Leave the Freesat box plugged in with the socket switched on. When you are not using
the Freesat box, put it in standby by pressing the button on the Freesat box or the
remote control.
• The Freesat box will automatically switch to standby if it is not used for a period of time.
This feature can be disabled – see the Advanced Use section of this guide.
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