Santa Fe ADVANCE90 Installation instructions

TS-1152 08/20 Rev B
Installation & Operation Instructions
Santa-Fe-Products.com | 800.533.7533
Serial Number
Install Date
Sold By
The Santa Fe Advance90 and Advance120
have a horizontal conguration and unique dual
airflow outlets that make them an ideal solution
for basements and crawl spaces. Installation
flexibility makes these units ideal for almost any
application. No conventional dehumidier
can perform as efciently and effectively
in basements and crawl spaces as the
Advance Series.
ADVANCE SERIES | ADVANCE 90
ADVANCE 120
Patent: thermastor.com/patents

4201 Lien Rd. Madison, WI 53704
1-800-533-7533
www.Thermastor.com | www.Santa-Fe-Products.com
© 2016 Therma-Stor LLC
Table of Contents
Safety Instructions ..................................................................................3
Intended Applications ................................................................................3
Registrations ..............................................................................................3
Dehumidier Set Up.................................................................................4
Items Included In Box.................................................................................4
Important Precautions ...............................................................................4
Location Considerations............................................................................4
Installing Leveling Feet ..............................................................................4
Drain Installation .....................................................................................5
Operation ................................................................................................6
Humidity Control Adjustment ....................................................................6
Defrost Cycle ..............................................................................................6
Fan Operation .............................................................................................6
Air Filtration ............................................................................................7
Changing The Filter ....................................................................................7
Ducting to Finished Areas (Optional)........................................................8
Attaching Duct Collars ...............................................................................8
Recommended Installations......................................................................9
Service ..................................................................................................10
Troubleshooting ...................................................................................... 10
Refrigerant Charging ............................................................................... 11
Compressor / Capacitor Replacement................................................... 11
Electrical Requirements .........................................................................12
Warranty................................................................................................13

3
800.533.7533 | Santa-Fe-Products.com Santa Fe Advance90 / Advance120 Installation & Operation Instructions
Safety Instructions
• Never operate a unit with a damaged power cord. If the power cord is damaged, it must be replaced by the manufacturer,
its service agent, or a similarly qualied person in order to avoid a hazard.
• Do not unplug the unit by pulling on the cord. Grasp the plug rmly and pull it out of the wall socket or power receptacle.
• When plugging in the unit, use a Ground Fault Interrupter outlet.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction concerning the
use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not
play with the appliance.
• Never operate electrical equipment near or in standing water.
• Do not stick your ngers or other objects through the safety grill.
• The unit must be used in the upright position.
• When changing lters, do not stick ngers or other objects in the unit. Turn off unit when changing lter.
• Do not restrict airflow in to or out of the unit. This may cause the unit to overheat.
• The unit should never be serviced or cleaned while it is plugged in.
• Do not sit or stand on the unit, or use as a shelf or table.
• Before leaving the unit unattended, ensure children do not have access to the equipment. Do not allow children to play
with or near the unit or in its air flow.
• The unit is designed to be installed indoors only.
• Contact installer or call 1-800-533-7533 for all repair or warranty needs.
Intended Application(s)
The Santa Fe Advance dehumidier is intended for use in crawl spaces or basements: however, the unit can be placed in
almost any residential setting where dehumidication is desired. Use in non-residential applications and pool areas may
void warranty.
The Santa Fe Advance dehumidier is designed to operate in temperatures between 49° and 95°F. This unit works most
effectively between 56° and 95°.
In order to efciently control humidity levels, the area in which the dehumidier is to be operated must be free of water
intrusion or excessive fresh (outside) air inltration. Before installing the Santa Fe Advance dehumidier, water intrusion
and air inltration problems should be addressed.
Registrations
The Santa Fe Advance dehumidier conforms to unied standard UL 60335-2-40 and CSA standard C22.2.60335-2-40.
READ THE INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS CAREFULLY BEFORE
INSTALLING AND OPERATING THIS DEVICE. PROPER ADHERENCE TO THESE INSTRUCTIONS IS
ESSENTIAL TO OBTAIN MAXIMUM BENEFIT FROM YOUR SANTA FE DEHUMIDIFIER.
WARNING!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN SERIOUS
INJURY OR DEATH.
CAUTION!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN INJURY OR
MATERIAL PROPERTY DAMAGE.

4Santa Fe Advance90 / Advance120 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533
Items Included in Box:
• Santa Fe Advance Dehumidier
• Santa Fe Advance Dehumidier Installation & Operation Instructions
• Santa Fe Advance Dehumidier Leveling Feet
• 8’ Drain Hose
• Drain Adapter
• MERV-13 Filter (Dimensions: 1.75” x 14.00” x 17.50”)
Important Precautions
• Do not install the Santa Fe Advance dehumidier with the intake or exhaust of the unit within one foot (12”) of a wall or other
obstruction. Avoid directing the discharge air at people. The dehumidier should be used in the upright position.
• Do not place the unit where curtains or debris can be drawn into the intake and restrict airflow.
• The device is designed to be installed indoors in a space that is protected from rain and flooding.
• Do not operate in standing water or place the unit near open water. If used near a water source; be certain there is no
chance the unit could fall into the water or get splashed and that it is plugged into a dedicated circuit and Ground Fault
Circuit Interrupter (GFCI) protected outlet.
• Install the unit with enough space to access all sides for maintenance and service. The top “L” shaped panel needs to
be removed in order to do repairs.
• DO NOT use the dehumidier as a bench or table.
• DO NOT place the dehumidier directly on structural building members without vibration absorbers or unwanted noise
may result. Place the Santa Fe Advance dehumidier on supports to raise the base of the unit.
Location Considerations
• Locate the dehumidier near a suitable drain
(8’ drain hose included). Allow for proper
drainage and routing of needed drain pipes.
• Locate the dehumidier in an area where the
cord’s length (9’) easily reaches a 115 VAC
electrical outlet with a minimum of a 15 Amp
circuit capacity.
• The unit is designed to operate while level. If
the unit is placed on an unlevel surface, refer
to section below (Installing Leveling Feet).
Failure to level the unit may result in leakage or
improper drainage.
• The unit should be suspended with a hang kit
from the floor joists if there is any possibility
of flooding. A flooded unit is not covered by
warranty. Feet will be installed as a securing
measure after the hang kit is put on the
dehumidier. DO NOT hang the Santa Fe
Advance dehumidier from its’ cabinet.
• Allow sufcient clearance to handle the unit’s overall dimensions as well as any optional return and supply ductwork to the unit.
• Allow sufcient clearance for lter removal and to prevent airflow obstruction.
• Electrical service access will require the removal of the top “L” shaped panel. Allow sufcient clearance around the unit.
Installing Leveling Feet
• Lay down a protective pad (pillow, blanket, etc.).
• Carefully turn unit onto side.
• Install leveling feet and adjust to the desired position to ensure unit is level for proper drainage.
• Carefully bring unit to upright position.
• Wait a minimum of 10 minutes before operating.
Dehumidier Set Up
9' POWER CORD
TOP VIEW
MINIMUM
CLEARANCE
FOR PROPER
AIR FLOW OF
INTAKE AIR
14"
RETURN AIR
SUPPLY AIR
A
B
A
DRAIN
ACCESS
MINIMUM CLEARANCE
FOR PROPER AIR FLOW
OF EXHAUST AIR
B
14"
MINIMUM
CLEARANCE
FOR PROPER
AIR FLOW OF
EXHAUST AIR
14"
B
12"
MINIMUM
CLEARANCE
FOR FILTER
REMOVAL
CAUTION! REMOVE COMPRESSOR SHIPPING TIE FROM THE UNIT. FAILURE TO REMOVE
SHIPPING TIE WILL CAUSE EXCESS VIBRATION TO BE TRANSMITTED TO THE FRAME.
The Santa Fe Advance dehumidier uses a compressor to power the refrigeration system. To protect
the compressor and refrigeration system during shipping a plastic tie wrap secures it to the units
frame. Remove the tie wrap by cutting the tie wrap and pulling from the unit as shown. After removing
tie wrap, insert plastic plugs provided into the holes.

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800.533.7533 | Santa-Fe-Products.com Santa Fe Advance90 / Advance120 Installation & Operation Instructions
Drain Installation
The Santa Fe Advance dehumidier generates condensate.
Place a secondary drain pan under the dehumidier if it is suspended above a nished area or above an area where wa-
ter leakage could cause damage.
A drain trap is required for the dehumidier to run properly. Install a 3/4" threaded male NPT adapter to the drain port
or drain pan if one is being used. Install a drain pipe assembly utilizing 3/4" PVC pipe to transport the condensate to a
drain. The pitch/slope of the drain pipe should be no less than 1 inch per 10 feet of drain pipe.
An optional condensate pump kit is available for use with the Santa Fe Advance dehumidier and may be installed if lift
is required to dispose of condensate. Condensate is automatically pumped to a remote location when the water level in
the pump’s reservoir rises to close the float switch.
Drain Installation
Side View
Secondary Drain Pan
(Optional)
Drain Port
Drain Trap
Floor Bend PVC Trap
PVC materials available from your local hardware store.
The Santa Fe Advance dehumidifier requires a drain trap.
Creating a drain trap allows a small amount of water to build up
in the trap area of the clear hose. This prevents air from back
flowing through the hose and into the dehumidifier; essentially
causing the unit to backflow water out of the corners of the
machine. Position the trap in the hose approximately 8"-10”
from the dehumidifier and make sure the highest point of the
trap is still at least 2” below the black drain port adapter on the
dehumidifier. If the highest point of the trap is above the drain
port, water will back flow into the dehumidifier. Check the hose
regularly to ensure water is draining properly.
Use care to keep the hose as flat to the floor as
possible after your trap is in place. Be sure the hose is
not kinked or otherwise restricted so water can pass
through the hose freely. Improper installation of the
drain hose may result in water leakage.
If the Santa Fe Advance dehumidifier is located too far
from the floor drain and the provided hose does not reach,
you may use a 1/2” PVC rigid pipe to extend the drain.
Rigid PVC tubing is readily available from your local hard-
ware store. Be sure the extension is at a downward slope
to the drain.
An optional condensate pump kit may be installed
if lift is required to remove condensate. To order,
contact your local dealer or visit our website at
www.santa-fe-products.com. You may also reach us
by phone at [phone] and we can direct you to
find a dealer.
Note: The secondary drain pan is only needed if the
dehumidifier is located above a living space.
CAUTION!
CAUTION!
CHECK DRAIN LINE WHEN CHANGING FILTER TO ENSURE THERE IS NO BUILD UP OF ALGAE OR SLUDGE.

6Santa Fe Advance90 / Advance120 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533
Operation
Humidity Control Adjustment
The humidity control is an adjustable switch that turns the dehumidier on and off. It turns on when the relative humidity
(RH) rises to the dial set point. It turns off when the RH is within ±5% of the set point.
Approximate Humidity Levels Per Setting
“Drier” 35% to 45% Relative Humidity
“Normal” 45% to 55% Relative Humidity
(Recommended for most applications)
“Humid” 55% to 65% Relative Humidity
The dehumidier will run continuously until the RH is reduced to the humidity control dial setting. It is not recommended to
set the humidity control to “dry” in rooms under 65°; doing so will result in long periods of ineffective dehumidier run time.
To turn unit on, turn the humidity dial clockwise to the recommended “NORMAL” position and set fan control to “FAN AUTO.”
To turn the unit off, turn the humidity dial counter clockwise to the “OFF” position and set fan control to “FAN AUTO.”
Defrost Cycle
This product includes a defrost thermostat. This feature prevents internal damage caused by excessive frost forming
within the unit. When the unit is experiencing excessive frost the system will stop dehumidfying and the fan will run
until normal operating conditions are present.
Fan Operation
Turning the fan switch “FAN ON” will cause the unit’s internal blower to run continuously, whether the unit is
dehumidifying or not. This function is desirable if the unit is used for air circulation or ltration. Turning the fan
switch to “FAN AUTO” (recommended) will cause the unit’s internal blower to run only while the unit is dehumidifying.
Auto
On
The Acurite Hygrometer (part number 4038844) is available to accurately monitor humidity levels.
Please contact your dealer or order online.
CAUTION!

7
800.533.7533 | Santa-Fe-Products.com Santa Fe Advance90 / Advance120 Installation & Operation Instructions
Air Filtration
The Santa Fe Advance dehumidier is equipped with MERV-13 air lter (89-90% ASHRAE dust spot). An optional MERV-8
or MERV-11 lter is available at www.ThermastorFilters.com. The lters should be checked and replaced every three to
six months. Operating the unit with a dirty lter will reduce dehumidier capacity and efciency.
DO NOT operate the unit without a MERV-8, MERV-11 or MERV-13 lter. Filter non-compliance voids the product warranty.
Changing the Filter
For greatest ltration and efciency of the Santa Fe Advance dehumidier, it is recommended the air lters
be replaced every three to six months.
Step 1 - Remove the magnetized lter door by
pulling it off of the dehumidier. You can remove
it on either side to gain access to the lter.
Step 2 - Remove the lter by pulling it out of
the lter compartment.
CAUTION!
MAKE SURE UNIT IS OFF BEFORE CHANGING THE FILTER. FAILURE TO FOLLOW FILTER HANDLING INSTRUCTIONS MAY
RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND CAUSE PREMATURE FILTER WEAR OR UNIT DAMAGE.
Step 3 - Insert the new lter into the lter compartment and attach the magnetized lter door back into
place, ensuring it covers the lter compartment completely. Be sure the arrows on the lter are facing into
the dehumidier.
Side View
Magnetized
Filter Door
Front View
Filter
Front View
Filter
Front View
Filter
Front View
Filter
Side View
Magnetized
Filter Door

8Santa Fe Advance90 / Advance120 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533
Ducting To Finished Areas (Optional)
Attaching Duct Collars
Return Air Inlet
An 10" diameter duct collar and a front panel are attached to the unit.
Supply Air Outlet
Two 10" diameter duct collars attach to the outlets on each side of the unit. They can be attached to one exhaust
outlet or both exhaust outlets. Use the included duct plate to block off one of the outlets if needed.
Input of
Humid Air
Output of
Dehumidified Air
Front View

9
800.533.7533 | Santa-Fe-Products.com Santa Fe Advance90 / Advance120 Installation & Operation Instructions
Ducting To Finished Areas (Optional)
Passive Return Vent
1
1
2Optional Wall
Mount Dehumidistat
(mounts on opposite wall in finished area)
3Supply Grill
4Supply/Discharge
Duct Work
Installation of a
Santa Fe Compact2 With a
Supply Duct Kit Only
F
in
i
she
d
Ar
e
a
Un
f
ini
s
h
ed A
rea
3
1
24
Installation of a Supply Kit Only
Return/Intake
Duct Work
1
6
1Return Grill
3
Supply Grill
Supply/Discharge
Duct Work
Installation of a
Santa Fe Compact2 With a
Supply Duct Kit Only
Unfinished Area
F
in
i
she
d
Ar
e
a
Un
f
ini
s
h
e
d
A
rea
1
Optional Wall Mount
Dehumidistat (mounts on
opposite wall in finished area)
2Passive Return Vent* 5
4
6
5
234
Installation of a Supply and Return Duct Kit
Recommended Installations
• Place the Santa Fe dehumidier in the unnished area
of the basement, near a drain access (condensate will
drain via gravity or with an optional pump kit).
• Using the supply duct collar, supply the dry air from
the dehumidier into a large, open area in the
nished section of the basement.
• Place a return grill / passive vent on the other side of
the wall that separates the nished and unnished
areas. This will allow for a circular air flow
throughout the basement.
• The passive grill will prevent the unnished room
from being placed under a negative pressure and
also allow the dehumidier to focus on keeping the
unnished area dry as well.
• The onboard dehumidistat control can be used
on the unit for this application or a 120 volt
dehumidistat can be placed in the nished basement
as well (we recommend using an electrician to run
the wiring).
• Be sure to keep all doors open to any other rooms in
the basement to help with proper air circulation
(bedrooms, bathrooms, etc.)
• Place the Santa Fe dehumidier in the unnished area
of the basement, near a drain access (condensate will
drain via gravity or with an optional pump kit).
• Using the supply and return duct kit, supply the dry
air from the dehumidier into a large, open area of the
nished basement. Use the return duct kit to draw air
back through the dehumidier.
• Be sure the return and supply are at least 10 feet away
from each other for proper air flow throughout the
basement. Add a passive grill between the nished
and unnished areas (*or have a 2” gap under the door
separating the two rooms). This will help keep the
unnished area dry as well.
• Use the 120 volt, wall mounted dehumidistat for this
installation for proper run time on the dehumidier (we
recommend using an electrician to install the separate
120 volt control).
• Be sure to keep all doors open to any other rooms in
the basement to help with proper air circulation
(bedrooms, bathrooms, etc.)

10 Santa Fe Advance90 / Advance120 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533
Service - Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason Troubleshooting Procedure
Troubleshooting Procedure for Performance
Related Issues
This method of diagnosis is used to function
check the internal components in the dehumidi-
er. This is to be used when a performance issue is
suspected.
1. Set the humidity controller all the way to the
most humid setting or off position – Did the
unit shut off?
2. If yes, turn the fan setting to the ON position –
does the fan start?
3. If fan starts, leave in the fan ON position and
set the humidity all the way to driest setting.
May have to wait 5 minutes for the compressor
to start.
4. Listen for a distinct buzzing/humming sound
of a compressor starting up – do you hear this
noise?
5. If compressor is running and continues to run,
after about 15 minutes you should feel a slight
increase in air temperature being discharged
out of the discharge air side of the unit.
6. If so, depending on your environmental
conditions (temp/Rh%), you should see some
water production out of the hose within
30 minutes or so. (Note: If the room
temperature is 55 degrees or below and/or
in area of low relative humidity, the
dehumidier will produce little to no water.)
7. Collecting the water removed in a 24 hour period
will give a measurement of performance.
WARNING!
ELECTRICAL SHOCK HAZARD:
ELECTRICAL POWER MUST BE PRESENT TO PER-
FORM SOME TESTS. THESE TESTS SHOULD BE
PERFORMED BY A QUALIFIED SERVICE PERSON.
Fan is not running.
Dehumidication
or fan is being
called for.
1. Loose connection in
fan circuit.
2. Obstruction prevents
fan impeller rotation.
3. Defective fan.
4. Defective fan relay.
Low dehumidication
capacity (evaporator
is frosted
continuously).
Dehumidication is
being called for.
1. Defrost thermostat loose
or defective.
2. Low refrigerant charge.
3. Dirty air lter(s) or air flow
restricted.
4. Excessively restrictive
ducting connected to unit.
Dehumidier
removes some
water, but not as
much as expected.
1. Air temperature and/or
humidity have dropped.
2. Humidity meter and or
thermometer used are
out of calibration.
3. Unit has entered defrost
cycle.
4. Dirty air lter(s) or air flow
is restriced.
5. Defective defrost
thermostat.
6. Low refrigerant charge.
7. Air leak such as loose
cover or ducting leaks.
8. Defective compressor.
9. Restrictive ducting.

11
800.533.7533 | Santa-Fe-Products.com Santa Fe Advance90 / Advance120 Installation & Operation Instructions
Service - Troubleshooting
Refrigerant Charging
If the refrigerant charge is lost due to service or a
leak, a new charge must be accurately weighed in. If
any of the old charge is left in the system, it must be
recovered before weighing in the new charge. Refer to
the unit nameplate for the correct charge weight and
refrigerant type.
Compressor/Capacitor Replacement
This compressor is equipped with a two terminal
external overload and a run capacitor, but no start
capacitor or relay.
WARNING!
SERVICING THE SANTA FE ADVANCE DEHUMDIFIER,
WITH ITS HIGH PRESSURE REFRIGERANT SYSTEM
AND HIGH VOLTAGE CIRCUITRY PRESENTS A HEALTH
HAZARD WHICH COULD RESULT IN DEATH, SERIOUS
BODILY INJURY, AND/OR PROPERTY DAMAGE.
ONLY QUALIFIED SERVICE PEOPLE SHOULD
SERVICE THIS UNIT.
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A
QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason
Neither fan nor
compressor
running.
Dehumidication
is being called for.
Compressor is
not running.
Dehumidication
is being called for.
Fan is running.
1. Defective compressor
run capacitor.
2. Loose connection in
compressor circuit.
3. Defective compressor
overload.
4. Defective compressor.
5. Defrost thermostat open.
Compressor
cycles on and off.
Dehumidication
is being called for.
1. Low ambient
temperature and/or
humidity causing unit
to cycle through
defrost mode.
2. Defective compressor
overload.
3. Defective compressor.
4. Defrost thermostat
defective.
5. Dirty air lter(s) or air
flow restricted.
6. Defective fan or relay.
1. Dehumidier unplugged
or no power to outlet.
2. Humidity control set
too high.
3. Loose connection in
internal or control wiring.
4. Defective compressor
relay.

12 Santa Fe Advance90 / Advance120 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533
Electrical Requirements
Wiring Schematic
The Santa Fe Advance dehumidier plugs into a common grounded 115VAC outlet. The Advance90 draws 5.7 Amps at
80°F and 60% RH. The Advance120 draws 7.3 Amps at 80°F and 60% RH. Locate the dehumidier in an area where the
cord’s length (9') easily reaches a 115 VAC electrical outlet with a minimum of 15 Amp circuit capacity. If used in an area
that may become wet, a GFCI protected circuit is recommended. The unit should not be used in areas prone to flooding.
Consult local electrical codes for any further information.
An optional remote dehumidistat is available for use with the Santa Fe Advance dehumidier and is to be located remotely
from the dehumidier.
CAUTION!
ELECTRICAL SHOCK HAZARD: Electrical power must be present to perform some tests. These tests should be
performed by a qualied service person.
4034052

13
800.533.7533 | Santa-Fe-Products.com Santa Fe Advance90 / Advance120 Installation & Operation Instructions
Warranty
Limited Warranty. Therma-Stor, LLC (“Therma-Stor”) warrants as follows: (i) the Santa Fe Advance dehumidifier (“Product”) will be free of material defects
in workmanship or materials for a period of 2 years (“Two-Year Warranty”) following the date of initial purchase of such Product by an original customer
purchasing from Therma-Stor or an authorized reseller (“Customer”); and (ii) the Product’s components will be free of material defects in workmanship or
materials for a period of six (6) years following the date of initial purchase of such Product by a Customer.
Limitation of Remedies. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THE ABOVE LIMITED WARRANTY AND THERMA- STOR’S ENTIRE
LIABILITY THEREUNDER, SHALL BE, AT THE SOLE OPTION OF THERMA-STOR, REPLACEMENT OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS
(“COMPONENTS”) BY THERMA-STOR OR THERMA-STOR’S AGENTS ONLY. REFRIGERANT, PIPING, SUPPLIES, TRANSPORTATION COSTS, LABOR COSTS
INCURRED IN REPAIR OR REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF
THE EXPRESS WARRANTY AND LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO
REPRESENTATIVE OF THERMA-STOR OR OF ITS AFFILIATES OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF
OF THERMA-STOR OR ANY OF ITS AFFILIATES OR RESELLERS THAT IS NOT IN THIS AGREEMENT. Notwithstanding the above, during the term of the Two-
Year Warranty only, Therma-Stor will provide, free of charge to Customer, all Components and labor (except costs related to removal and installation of
Product) required to fulfill its obligations under such Two-Year Warranty.
Disclaimer of Warranties. EXCEPT FOR ABOVE LIMITED WARRANTY, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE
PRODUCT AND ITS COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Warranty Limitations. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. A
“defect” under the terms of the limited warranty shall not include problems resulting from Customer’s or Customer’s employees’, agents’, invitees’ or a third
party’s misuse, improper installation, improper design of any system in which the Product is included, abuse, lack of normal care, failure to follow written
instructions, tampering, improper repair, or freezing, corrosion, acts of nature or other causes not arising out of defects in Therma-Stor’s workmanship
or material. If a Product or Component is replaced while under warranty, the applicable limited warranty period shall not be extended beyond the original
warranty time period. The limited warranty does not cover any costs related to changes to a Product or Component that may be required by any codes, laws,
or regulations that may become effective after initial purchase of the Product by Customer.
Customer Responsibilities. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to Therma-
Stor such that Therma-Stor receives such claim prior to the end of the applicable warranty period. Therma-Stor shall have no obligation hereunder with
respect to any claim received by Therma-Stor after the expiration of the applicable warranty period. As a further condition to obtaining warranty coverage
hereunder, the Customer must present forms of invoices evidencing proof of purchase of a Product. If such invoices do not clearly indicate the date of initial
purchase by a Customer, the applicable Product’s date of manufacture will be used instead of the date of initial purchase for the purpose of calculating the
commencement of the applicable warranty period. Warranty service must be performed by Therma-Stor or a servicer authorized by Therma-Stor. In order to
obtain warranty service, the Customer should call Therma-Stor at 1-800-533-7533 and ask for the Therma-Stor Products Service Department, which will
then arrange for applicable warranty service. Warranty service will be performed during customary, daytime working hours. If the Product must be shipped
for service, Customer shall be solely responsible for properly packaging the Product, for all freight charges, and for all risk of loss associated with shipment.
Limitation of Liability. IN NO EVENT SHALL THERMA-STOR, IN CONNECTION WITH THE DESIGN, SALE, INSTALLATION, USE, REPAIR, REPLACEMENT OR
PERFORMANCE OF ANY PRODUCT, COMPONENT, PART THEREOF OR WRITTEN MATERIAL PROVIDED THEREWITH, BE LIABLE, TO THE EXTENT ALLOWED
UNDER APPLICABLE LAW, UNDER ANY LEGAL THEORY FOR ANY SPECIAL, DIRECT, INDIRECT, COLLATERAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES, THE SOLE AND EXCLUSIVE LIABILITY OF THERMA-STOR, REGARDLESS OF THE NATURE
OR THEORY OF THE CLAIM, SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE OF THE PRODUCT, COMPONENT OR PART UPON WHICH
THE CLAIM IS PREMISED.
Applicable Law and Venue. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT
EXCLUSIVELY IN DANE COUNTY, WISCONSIN, AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED
THEREIN, SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF
PERSONAL JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.
Miscellaneous. If any term or condition of this Limited Warranty is found by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable,
the same shall not affect the other terms or conditions hereof or thereof or the whole of this Limited Warranty. Any delay or failure by Therma-Stor to
exercise any right or remedy will not constitute a waiver of Therma-Stor to thereafter enforce such rights.

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