Santa fe Impact155 Installation instructions

TS-1156 10/19 Rev A

Installation & Operation Instructions

IMPACT SERIES | IMPACT105

IMPACT155

Santa-Fe-Products.com | 800.533.7533

Serial Number

Install Date

Sold By

The Santa Fe Impact105 and Impact155

dehumidiers feature dual exhaust outlets for

air distribution to multiple locations.The Impact

Series is engineered for extremely quiet

operation and optimized for low heat load.

These dehumidiers have a horizontal

conguration, making them optimal for

basements or crawl space applications.

4201 Lien Rd. Madison, WI 53704

1-800-533-7533

www.Thermastor.com | www.Santa-Fe-Products.com

Table of Contents

Safety Instructions ..................................................................................3

Intended Applications ................................................................................3

Registrations ..............................................................................................3

Dehumidier Set Up.................................................................................4

Items Included In Box.................................................................................4

Important Precautions ...............................................................................4

Location Considerations............................................................................4

Installing Leveling Feet ..............................................................................4

Drain Installation .....................................................................................5

Operation ................................................................................................6

Humidity Control Adjustment ....................................................................6

Defrost Cycle ..............................................................................................6

Fan Operation .............................................................................................6

Air Filtration ............................................................................................7

Changing The Filter ....................................................................................7

Ducting to Finished Areas (Optional)........................................................8

Attaching Duct Collars ...............................................................................8

Recommended Installations......................................................................9

Service ..................................................................................................10

Troubleshooting ...................................................................................... 10

Refrigerant Charging ............................................................................... 11

Compressor / Capacitor Replacement................................................... 11

Electrical Requirements .........................................................................12

Warranty................................................................................................13

800.533.7533 | Santa-Fe-Products.com Santa Fe Impact105 / Impact155 Installation & Operation Instructions

Safety Instructions

• Never operate a unit with a damaged power cord. If the power cord is damaged, it must be replaced by the manufacturer,

its service agent, or a similarly qualied person in order to avoid a hazard.

• Do not unplug the unit by pulling on the cord. Grasp the plug rmly and pull it out of the wall socket or power receptacle.

• When plugging in the unit, use a Ground Fault Interrupter outlet.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental

capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction concerning the

use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not

play with the appliance.

• Never operate electrical equipment near or in standing water.

• Do not stick your ngers or other objects through the safety grill.

• The unit must be used in the upright position.

• When changing lters, do not stick ngers or other objects in the unit and make sure the dehumidier is off.

• Do not restrict airflow in to or out of the unit. This may cause the unit to overheat.

• The unit should never be serviced or cleaned while it is plugged in.

• Do not sit or stand on the unit, or use as a shelf or table.

• Before leaving the unit unattended, ensure children do not have access to the equipment. Do not allow children to play

with or near the unit or in its air flow.

• The unit is designed to be installed indoors only.

• Contact installer or call 1-800-533-7533 for all repair or warranty needs.

Intended Application(s)

The Santa Fe Impact dehumidier is intended for use in crawl spaces or basements: however, the unit can be placed in

almost any residential setting where dehumidication is desired. Use in non-residential applications and pool areas may

void warranty.

The Santa Fe Impact dehumidier is designed to operate in temperatures between 56° and 95°F.

In order to efciently control humidity levels, the area in which the dehumidier is to be operated must be free of water

intrusion or excessive fresh (outside) air inltration. Before installing the Santa Fe Impact dehumidier, water intrusion and

air inltration problems should be addressed.

Registrations

The Santa Fe Impact dehumidier conforms to unied standard UL 60335-2-40 and CSA standard C22.2.60335-2-40.

READ THE INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS CAREFULLY BEFORE

INSTALLING AND OPERATING THIS DEVICE. PROPER ADHERENCE TO THESE INSTRUCTIONS IS

ESSENTIAL TO OBTAIN MAXIMUM BENEFIT FROM YOUR SANTA FE DEHUMIDIFIER.

WARNING!

THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN SERIOUS

INJURY OR DEATH.

CAUTION!

THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN INJURY OR

MATERIAL PROPERTY DAMAGE.

4Santa Fe Impact105 / Impact155 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533

Items Included in Box:

• Santa Fe Impact Dehumidier

• Santa Fe Impact Dehumidier Installation & Operation Instructions

• Santa Fe Impact Dehumidier Leveling Feet

• 8' Drain Hose

Important Precautions

• Do not install the Santa Fe Impact dehumidier with the intake or exhaust of the unit within 1' of a wall or other obstruction.

Avoid directing the discharge air at people. The dehumidier should be used in the upright position.

• Do not place the unit where curtains or debris can be drawn into the intake and restrict airflow.

• The device is designed to be installed indoors in a space that is protected from rain and flooding.

• Do not operate in standing water or place the unit near open water. If used near a water source; be certain there is no

chance the unit could fall into the water or get splashed and that it is plugged into a dedicated circuit and Ground Fault

Circuit Interrupter (GFCI) protected outlet.

• Install the unit with enough space to access all sides for maintenance and service. The rear panel where the power cord

is located needs to be removed in order to do repairs.

• DO NOT use the dehumidier as a bench or table.

• DO NOT place the dehumidier directly on structural building members without vibration absorbers or unwanted noise

may result. Place the Santa Fe Impact dehumidier on supports to raise the base of the unit.

Location Considerations

• Locate the dehumidier near a suitable drain (8' drain

hose included). Allow for proper drainage and routing

of needed drain pipes.

• Locate the dehumidier in an area where the cord’s

length (9') easily reaches a 115 VAC electrical outlet

with a minimum of a 15 Amp circuit capacity.

• The unit is designed to operate while level. If the unit

is placed on an unlevel surface, refer to section below

(Installing Leveling Feet). Failure to level the unit may

result in leakage or improper drainage.

• The unit should be suspended with a hang kit from

the floor joists if there is any possibility of flooding. A

flooded unit is not covered by warranty. Feet will be

installed as a securing measure after the hang kit is

put on the dehumidier. DO NOT hang the Santa Fe

Impact dehumidier from its’ cabinet.

• Allow sufcient clearance to handle the unit’s

overall dimensions as well as any optional return

and supply ductwork to the unit.

• Allow sufcient clearance for lter removal and to

prevent airflow obstruction.

• Electrical service access will require the removal of

the rear panel where the power cord is located. Allow sufcient clearance around the unit.

Installing Leveling Feet

• Lay down a protective pad (pillow, blanket, etc.).

• Carefully turn unit onto side.

• Install leveling feet and adjust to the desired position to ensure unit is level for proper drainage.

• Carefully bring unit to upright position.

• Wait a minimum of 10 minutes before operating.

Dehumidier Set Up

MINIMUM

CLEARANCE

FOR FILTER

AND PROPER

AIR FLOW

24"

RETURN AIR

SUPPLY AIR

TOP VIEW

MINIMUM

CLEARANCE

FOR PROPER

AIR FLOW

12"

9' POWER CORD

DRAIN ACCESS

MINIMUM

CLEARANCE

FOR FILTER

AND PROPER

AIR FLOW

24"

CAUTION! REMOVE COMPRESSOR SHIPPING TIE FROM THE UNIT. FAILURE TO REMOVE

SHIPPING TIE WILL CAUSE EXCESS VIBRATION TO BE TRANSMITTED TO THE FRAME.

The Santa Fe Impact dehumidier uses a compressor to power the refrigeration system. To protect the

compressor and refrigeration system during shipping a plastic tie wrap secures it to the units frame.

Remove the tie wrap by cutting the tie wrap and pulling from the unit as shown. After removing tie

wrap, insert plastic plugs provided into the holes.

800.533.7533 | Santa-Fe-Products.com Santa Fe Impact105 / Impact155 Installation & Operation Instructions

Drain Installation

The Santa Fe Impact dehumidier generates condensate.

Place a secondary drain pan under the dehumidier if it is suspended above a nished area or above an area where

water leakage could cause damage.

A drain trap is required for the dehumidier to run properly. Install a 3/4" threaded male NPT adapter to the drain port

or drain pan if one is being used. Install a drain pipe assembly utilizing 3/4" PVC pipe to transport the condensate to a

drain. The pitch/slope of the drain pipe should be no less than 1 inch per 10 feet of drain pipe.

An optional condensate pump kit is available for use with the Santa Fe Impact dehumidier and may be installed if lift is

required to dispose of condensate. Condensate is automatically pumped to a remote location when the water level in the

pump’s reservoir rises to close the float switch.

Drain Installation

Side View

Secondary

Drain Pan

(Optional)

Drain Port

Drain Trap

Floor Bend PVC Trap

PVC materials available from your local hardware store.

The Santa Fe Impact dehumidifier requires a drain trap. Creating

a drain trap allows a small amount of water to build up in the trap

area of the clear hose. This prevents air from back flowing through

the hose and into the dehumidifier; essentially causing the unit to

backflow water out of the corners of the machine. Position the trap

in the hose approximately 8"-10” from the dehumidifier and make

sure the highest point of the trap is still at least 2” below the black

drain port adapter on the dehumidifier. If the highest point of the

trap is above the drain port, water will back flow into the

dehumidifier. Check the hose regularly to ensure water is

draining properly.

Use care to keep the hose as flat to the floor as possible

after your trap is in place. Be sure the hose is not kinked

or otherwise restricted so water can pass through the

hose freely. Improper installation of the drain hose may

result in water leakage.

If the Santa Fe Impact dehumidifier is located too far from

the floor drain and the provided hose does not reach, you

may use a 1/2” PVC rigid pipe to extend the drain. Rigid

PVC tubing is readily available from your local hardware

store. Be sure the extension is at a downward slope to

the drain.

An optional condensate pump kit may be installed if

lift is required to remove condensate. To order,

contact your local dealer or visit our website at

www.santa-fe-products.com. You may also reach

us by phone at (800) 533-7533 and we can direct you

to a dealer.

CAUTION!

Note: The secondary drain pan is only needed if the

dehumidifier is located above a living space.

CAUTION!

CHECK DRAIN LINE WHEN CHANGING FILTER TO ENSURE THERE IS NO BUILD UP OF ALGAE OR SLUDGE.

6Santa Fe Impact105 / Impact155 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533

Operation

Humidity Control Adjustment

The humidity control is an adjustable switch that turns the dehumidier on and off. It turns on when the relative humidity

(RH) rises to the dial set point. It turns off when the RH is within ±5% of the set point.

Approximate Humidity Levels Per Setting

“Drier” 35% to 45% Relative Humidity

“Normal” 45% to 55% Relative Humidity

(Recommended for most applications)

“Humid” 55% to 65% Relative Humidity

The dehumidier will run continuously until the RH is reduced to

the humidity control dial setting. It is not recommended to set

the humidity control to “dry” in rooms under 65°; doing so will

result in long periods of ineffective dehumidier run time.

To turn unit on, turn the humidity dial clockwise to the

recommended “NORMAL” position and set fan control to

“FAN AUTO.” To turn the unit off, turn the humidity dial

counter clockwise to the “OFF” position and set fan control

to “FAN AUTO.”

Defrost Cycle

This product includes a defrost thermostat. This feature prevents internal damage caused by excessive frost forming

within the unit. When the unit is experiencing excessive frost the system will stop dehumidfying and the fan will run until

normal operating conditions are present.

Fan Operation

Turning the fan switch “FAN ON” will cause the unit’s internal blower to run continuously, whether the unit is

dehumidifying or not. This function is desirable if the unit is used for air circulation or ltration. Turning the fan switch to

“FAN AUTO” (recommended) will cause the unit’s internal blower to run only while the unit is dehumidifying.

The Acurite Hygrometer (part number 4038844) is available to accurately monitor humidity levels.

Please contact your dealer or order online.

CAUTION!

800.533.7533 | Santa-Fe-Products.com Santa Fe Impact105 / Impact155 Installation & Operation Instructions

Air Filtration

The Santa Fe Impact dehumidier is equipped with a MERV-13 lter (89-90% ASHRAE dust spot). An optional MERV-11

lter is available at www.ThermastorFilters.com. The lter should be checked and replaced every three to six months.

Operating the unit with a dirty lter will reduce dehumidier capacity and efciency.

DO NOT operate the unit without the standard MERV-13 lter or optional MERV-11 lter. Filter non-compliance

voids the product warranty.

CAUTION!

MAKE SURE UNIT IS OFF BEFORE CHANGING THE FILTER. FAILURE TO FOLLOW FILTER HANDLING INSTRUCTIONS MAY

RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND CAUSE PREMATURE FILTER WEAR OR UNIT DAMAGE.

Filter

Door

Open

Changing the Filter

For greatest ltration and efciency of the Santa Fe Impact dehumidier, it is recommended the air

lter be replaced every three to six months with a MERV-13 lter.

Step 1: Release the latch from the

cabinet by pulling it down and out.

Remove the lter door by pulling it

out of the bottom tab.

Step 2: Remove the lter by gently pulling it straight out of the unit. Insert new lter by gently

pushing it straight into the unit. Make sure the AIR FLOW arrow on the lter is pointing into the unit.

Step 3: Close the lter door by

swinging it shut and reattaching

the latch.

Filter Filter

To Remove,

pull out straight.

Filter Filter

To Replace,

push in straight.

Front View Front View

Filter

Door

Closed

8Santa Fe Impact105 / Impact155 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533

Ducting To Finished Areas (Optional)

Attaching Duct Collars

Return Air Inlet

An 12” diameter duct collar and a front panel are attached to the unit.

Supply Air Outlet

Two 10” diameter duct collars attach to the outlets on each side of the unit.

CAUTION! BOTH EXHAUST OUTLETS MUST BE LEFT OPEN OR DUCTED USING THE TWO 10” DUCT COLLARS.

DO NOT BLOCK OFF ONE SIDE. FAILURE TO DO SO WILL RESULT IN DAMAGE OF THE UNIT.

Input of

Humid Air

Front View

Output of Dehumidified Air

Front View

800.533.7533 | Santa-Fe-Products.com Santa Fe Impact105 / Impact155 Installation & Operation Instructions

Ducting To Finished Areas (Optional)

Passive Return Vent

2Optional Wall

Mount Dehumidistat

(mounts on opposite wall in finished area)

3Supply Grill

4Supply/Discharge

Duct Work

Installation of a

Santa Fe Compact2 With a

Supply Duct Kit Only

ish

ini

d A

rea

Installation of a Supply Kit Only

Return/Intake

Duct Work

1Return Grill

Supply Grill

Supply/Discharge

Duct Work

Installation of a

Santa Fe Compact2 With a

Supply Duct Kit Only

Unfinished Area

she

ini

rea

Optional Wall Mount

Dehumidistat (mounts on

opposite wall in finished area)

2Passive Return Vent* 5

234

Installation of a Supply and Return Duct Kit

Recommended Installations

• Place the Santa Fe Impact dehumidier in the

unnished area of the basement, near a drain access

(condensate will drain via gravity or with an optional

pump kit).

• Using the supply duct collar, supply the dry air from the

dehumidier into a large, open area in the nished and

unnished sections of the basement.

• Place a return grill / passive vent on the other side of

the wall that separates the nished and unnished

areas. This will allow for a circular air flow throughout

the basement.

• The passive grill will prevent the unnished room from

being placed under a negative pressure and also allow

the dehumidier to focus on keeping the unnished

area dry as well.

• The onboard dehumidistat control can be used on the

unit for this application or a 120 volt dehumidistat can

be placed in the nished basement as well (we

recommend using an electrician to run the wiring).

• Be sure to keep all doors open to any other rooms in

the basement to help with proper air circulation

(bedrooms, bathrooms, etc.)

• Place the Santa Fe Impact dehumidier in the

unnished area of the basement, near a drain access

(condensate will drain via gravity or with an optional

pump kit).

• Using the supply and return duct kit, supply the dry

air from the dehumidier into a large, open area of

the nished and unnished sections of the basement.

Use the return duct kit to draw air back through the

dehumidier.

• Be sure the return and supply are at least 10 feet away

from each other for proper air flow throughout the

basement. Add a passive grill between the nished and

unnished areas (*or have a 2” gap under the door sep-

arating the two rooms). This will help keep the

unnished area dry as well.

• Use the 120 volt, wall mounted dehumidistat for this

installation for proper run time on the dehumidier

(we recommend using an electrician to install the

separate 120 volt control).

• Be sure to keep all doors open to any other rooms

in the basement to help with proper air circulation

(bedrooms, bathrooms, etc.)

10 Santa Fe Impact105 / Impact155 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533

Service - Troubleshooting

CAUTION!

TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.

Symptom Possible Reason Troubleshooting Procedure

Troubleshooting Procedure for Performance

Related Issues

This method of diagnosis is used to function

check the internal components in the dehumidi-

er. This is to be used when a performance issue is

suspected.

1. Set the humidity controller all the way to the

most humid setting or off position – Did the

unit shut off?

2. If yes, turn the fan setting to the ON position –

does the fan start?

3. If fan starts, leave in the fan ON position and

set the humidity all the way to driest setting.

May have to wait 5 minutes for the compressor

to start.

4. Listen for a distinct buzzing/humming sound

of a compressor starting up – do you hear this

noise?

5. If compressor is running and continues to run,

after about 15 minutes you should feel a slight

increase in air temperature being discharged

out of the discharge air side of the unit.

6. If so, depending on your environmental

conditions (temp/Rh%), you should see some

water production out of the hose within

30 minutes or so. (Note: If the room

temperature is 55 degrees or below and/or

in area of low relative humidity, the

dehumidier will produce little to no water.)

7. Collecting the water removed in a 24 hour period

will give a measurement of performance.

WARNING!

ELECTRICAL SHOCK HAZARD:

ELECTRICAL POWER MUST BE PRESENT TO PER-

FORM SOME TESTS. THESE TESTS SHOULD BE

PERFORMED BY A QUALIFIED SERVICE PERSON.

Fan is not running.

Dehumidication

or fan is being

called for.

1. Loose connection in

fan circuit.

2. Obstruction prevents

fan impeller rotation.

3. Defective fan.

4. Defective fan relay.

Low dehumidication

capacity (evaporator

is frosted

continuously).

Dehumidication is

being called for.

1. Defrost thermostat loose

or defective.

2. Low refrigerant charge.

3. Dirty air lter(s) or air flow

restricted.

4. Excessively restrictive

ducting connected to unit.

Dehumidier

removes some

water, but not as

much as expected.

1. Air temperature and/or

humidity have dropped.

2. Humidity meter and or

thermometer used are

out of calibration.

3. Unit has entered defrost

cycle.

4. Dirty air lter(s) or air flow

is restriced.

5. Defective defrost

thermostat.

6. Low refrigerant charge.

7. Air leak such as loose

cover or ducting leaks.

8. Defective compressor.

9. Restrictive ducting.

800.533.7533 | Santa-Fe-Products.com Santa Fe Impact105 / Impact155 Installation & Operation Instructions

Service - Troubleshooting

Refrigerant Charging

If the refrigerant charge is lost due to service or a

leak, a new charge must be accurately weighed in. If

any of the old charge is left in the system, it must be

recovered before weighing in the new charge. Refer to

the unit nameplate for the correct charge weight and

refrigerant type.

Compressor/Capacitor Replacement

This compressor is equipped with a two terminal

external overload and a run capacitor, but no start

capacitor or relay.

WARNING!

SERVICING THE SANTA FE IMPACT DEHUMIDIFIER,

WITH ITS HIGH PRESSURE REFRIGERANT SYSTEM

AND HIGH VOLTAGE CIRCUITRY PRESENTS A HEALTH

HAZARD WHICH COULD RESULT IN DEATH, SERIOUS

BODILY INJURY, AND/OR PROPERTY DAMAGE.

ONLY QUALIFIED SERVICE PEOPLE SHOULD

SERVICE THIS UNIT.

CAUTION!

TROUBLESHOOTING SHOULD BE PERFORMED BY A

QUALIFIED HVAC TECHNICIAN.

Symptom Possible Reason

Neither fan nor

compressor

running.

Dehumidication

is being called for.

Compressor is

not running.

Dehumidication

is being called for.

Fan is running.

1. Defective compressor

run capacitor.

2. Loose connection in

compressor circuit.

3. Defective compressor

overload.

4. Defective compressor.

5. Defrost thermostat open.

Compressor

cycles on and off.

Dehumidication

is being called for.

1. Low ambient

temperature and/or

humidity causing unit

to cycle through

defrost mode.

2. Defective compressor

overload.

3. Defective compressor.

4. Defrost thermostat

defective.

5. Dirty air lter(s) or air

flow restricted.

6. Defective fan or relay.

1. Dehumidier unplugged

or no power to outlet.

2. Humidity control set

too high.

3. Loose connection in

internal or control wiring.

4. Defective compressor

relay.

12 Santa Fe Impact105 / Impact155 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533

Electrical Requirements

Wiring Schematic

The Santa Fe Impact dehumidier plugs into a common grounded 115VAC outlet. The Impact105 draws 4.9 Amps at 80°F

and 60% RH. The Impact155 draws 8.0 Amps at 80°F and 60% RH. Locate the dehumidier in an area where the cord’s

length (9') easily reaches a 115 VAC electrical outlet with a minimum of 15 Amp circuit capacity. If used in an area that may

become wet, a GFCI protected circuit is recommended. The unit should not be used in areas prone to flooding. Consult local

electrical codes for any further information.

An optional remote dehumidistat is available for use with the Santa Fe Impact dehumidier and is to be located remotely

from the dehumidier.

CAUTION!

ELECTRICAL SHOCK HAZARD: Electrical power must be present to perform some tests. These tests should be

performed by a qualied service person.

4027461

4027461C

BLK WHT

VIO BLK BLU

GRN

BRN

BLK

ORG

BLK BLK

YEL

RED

GRN

800.533.7533 | Santa-Fe-Products.com Santa Fe Impact105 / Impact155 Installation & Operation Instructions

Warranty

Limited Warranty. Therma-Stor, LLC (“Therma-Stor”) warrants as follows: (i) the Santa Fe Impact dehumidifier (“Product”) will be free of material defects

in workmanship or materials for a period of 2 years (“Two-Year Warranty”) following the date of initial purchase of such Product by an original customer

purchasing from Therma-Stor or an authorized reseller (“Customer”); and (ii) the Product’s components will be free of material defects in workmanship or

materials for a period of six (6) years following the date of initial purchase of such Product by a Customer.

Limitation of Remedies. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THE ABOVE LIMITED WARRANTY AND THERMA- STOR’S ENTIRE

LIABILITY THEREUNDER, SHALL BE, AT THE SOLE OPTION OF THERMA-STOR, REPLACEMENT OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS

(“COMPONENTS”) BY THERMA-STOR OR THERMA-STOR’S AGENTS ONLY. REFRIGERANT, PIPING, SUPPLIES, TRANSPORTATION COSTS, LABOR COSTS

INCURRED IN REPAIR OR REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF

THE EXPRESS WARRANTY AND LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO

REPRESENTATIVE OF THERMA-STOR OR OF ITS AFFILIATES OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF

OF THERMA-STOR OR ANY OF ITS AFFILIATES OR RESELLERS THAT IS NOT IN THIS AGREEMENT. Notwithstanding the above, during the term of the Two-

Year Warranty only, Therma-Stor will provide, free of charge to Customer, all Components and labor (except costs related to removal and installation of

Product) required to fulfill its obligations under such Two-Year Warranty.

Disclaimer of Warranties. EXCEPT FOR ABOVE LIMITED WARRANTY, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE

PRODUCT AND ITS COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Warranty Limitations. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. A

“defect” under the terms of the limited warranty shall not include problems resulting from Customer’s or Customer’s employees’, agents’, invitees’ or a third

party’s misuse, improper installation, improper design of any system in which the Product is included, abuse, lack of normal care, failure to follow written

instructions, tampering, improper repair, or freezing, corrosion, acts of nature or other causes not arising out of defects in Therma-Stor’s workmanship

or material. If a Product or Component is replaced while under warranty, the applicable limited warranty period shall not be extended beyond the original

warranty time period. The limited warranty does not cover any costs related to changes to a Product or Component that may be required by any codes, laws,

or regulations that may become effective after initial purchase of the Product by Customer.

Customer Responsibilities. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to Therma-

Stor such that Therma-Stor receives such claim prior to the end of the applicable warranty period. Therma-Stor shall have no obligation hereunder with

respect to any claim received by Therma-Stor after the expiration of the applicable warranty period. As a further condition to obtaining warranty coverage

hereunder, the Customer must present forms of invoices evidencing proof of purchase of a Product. If such invoices do not clearly indicate the date of initial

purchase by a Customer, the applicable Product’s date of manufacture will be used instead of the date of initial purchase for the purpose of calculating the

commencement of the applicable warranty period. Warranty service must be performed by Therma-Stor or a servicer authorized by Therma-Stor. In order to

obtain warranty service, the Customer should call Therma-Stor at 1-800-533-7533 and ask for the Therma-Stor Products Service Department, which will

then arrange for applicable warranty service. Warranty service will be performed during customary, daytime working hours. If the Product must be shipped

for service, Customer shall be solely responsible for properly packaging the Product, for all freight charges, and for all risk of loss associated with shipment.

Limitation of Liability. IN NO EVENT SHALL THERMA-STOR, IN CONNECTION WITH THE DESIGN, SALE, INSTALLATION, USE, REPAIR, REPLACEMENT OR

PERFORMANCE OF ANY PRODUCT, COMPONENT, PART THEREOF OR WRITTEN MATERIAL PROVIDED THEREWITH, BE LIABLE, TO THE EXTENT ALLOWED

UNDER APPLICABLE LAW, UNDER ANY LEGAL THEORY FOR ANY SPECIAL, DIRECT, INDIRECT, COLLATERAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES, THE SOLE AND EXCLUSIVE LIABILITY OF THERMA-STOR, REGARDLESS OF THE NATURE

OR THEORY OF THE CLAIM, SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE OF THE PRODUCT, COMPONENT OR PART UPON WHICH

THE CLAIM IS PREMISED.

Applicable Law and Venue. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT

EXCLUSIVELY IN DANE COUNTY, WISCONSIN, AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED

THEREIN, SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF

PERSONAL JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.

Miscellaneous. If any term or condition of this Limited Warranty is found by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable,

the same shall not affect the other terms or conditions hereof or thereof or the whole of this Limited Warranty. Any delay or failure by Therma-Stor to