Saturn EPABX OC1E User manual

Siemens Practices
Operation Series A30808-X5051-C140-l-B919
Issue 1, December 1984
SATURN@ EPABX
OCIE
DYAD’” DIGITAL TELEP
and 26-BUTTON)
INSTRUCTBO
Issued by Office Systems Group
5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431 [phone] l Telex: 515052
Siemens Communication Systems, Inc. Printed in U.S.A.

Siemens Practices
Operation Series A30808-X5051-C140-l-6919
Issue 1, December 1984
0 Siemens Communication Systems, Inc., 1984
All rights reserved.
‘\:;
!
/J
This material is Proprietary to Siemens Communication Systems, Inc. Any
unauthorized reproduction, use or disclosure of this material, or any part there-
of, is strictly prohibited.
Siemens reserves the right to make changes in specifications at any time
and without notice. The information furnished by Siemens in this material
is believed to be accurate and reliable. However, no responsibility is assumed
by Siemens for its use.
SATURN@ is the registered trademark of Siemens Communication Systems,
Inc. for this line of equipment.
DYADTM has been applied for as the registered trademark by Siemens
Communication Systems, Inc.

SATURN EPABX A30808-X5051-C140-l-B919
DYAD User Instructions Issue 1, December 1984
CONTENTS
: SECTiON
1.00 INTRODUCTION ......................... l-l
1.01 General ............................. 1-l
1.02 Feature Access ....................... l-l
1.03 To Place a Call ....................... l-l
1.04 To Answer a Call ...................... l-l
1.05 Automatic Line Preferences ............. l-l
1.06 Discriminating Ringing ................. l-3
1.07 Call Progress Tones ................... 1-3
1.08 Speaker Volume Control. ............... 1-4
1.09 Pickup Button Indications. .............. l-4
1.10 Feature Button Indications .............. l-4
1.11 Alphanumeric Display. ................. 1-4
2.00 HOLD FEATURES. ....................... 2-1
2.01
2.02
2.03
2.04
2.05
2.06
Consultation Hold ............
Call Hold ...................
Call Hold - Flip-Flop (Broker)
Call Park ...................
Manual Hold ................
Exclusive Hold ..............
2-l
2-1
2-l
2-2
2-3
2-3
3.00 CALL TRANSFER FEATURES .............
3.01 Call Transfer ........................
3.02 Call Transfer to Attendant. .............
3-1
3-1
3-l
4.00 CONFERENCE FEATURES. ................ 4-l
4.01 Add-On Conference ................... 4-1
4.02 Bridge Call .......................... 4-l
4.03 Meet-Me Conference .................. 4-l
4.04 Statiqn Controlled Conference ............ 4-2
5.00 CALL FORWARDING FEATURES ........ . . . 5-l
5.01 Call Forwarding - All Calls. ......... 5-l
5.02 Call Forwarding to Public Network 5-l
5.03 Call Forwarding - Busy Lines ....... 5-2
. 5.04 Call Forwarding - No Answer ....... . 5-3
5.05 Call Forwarding - Secretarial ....... . . 5-3
5.06 Call Forwarding - Return ........... . . 5-4
5.07 Forced Call Forwarding ............ 5-4
6.00 CALL QUEUING FEATURES ............... 6-1
6.01 Internal Call Queuing - Callback. ........ 6-l
6.02 Internal Call Queuing - Standby ......... 6-1
6.03 Outgoing Call Queuing - Callback ....... 6-1
6.04 Outgoing Call Queuing - Standby ....... 6-2
LIST OF FIGURES
FIGURE PAGE
1.00 Digital Premium Instruments 1-2
SECTION PAGE
7.00 CALL PICKUP FEATURES ................. .7-l
7.01 Call Pickup - Directed ................. 7-l
7.02 Call Pickup - Group ................... 7-1
6.0d DIRECT ACCESS FE.ATURES ............... .8-i
8.01 Direct Station Selection ................ 8-l
8.02 Direct Trunk Group Selection ............ 8-l
8.03 Direct Trunk Selection ................. 8-l
8.04 Station-Defined Direct Dial .............. 8-l
9.00 INTERCOM FEATURES ...... : ............ .9-i
9.01 Automatic Intercom .................... 9-l
9.02 Manual Intercom and Signaling .......... 9-1
9.03 Executive Intercom .................... 9-1
10.00 PRIVACY FEATURES ................. . . . 10-l
10.01 Executive Override ................ 10-l
10.02 Executive Override - Automatic ...... 10-l
10.03 Do Not Disturb ................... 10-l
10.04 Call Privacy. ..................... 10-2
10.05 Station Ringer Cutoff .............. 10-2
11.00 SPEED CALLING FEATURES ............. 11-1
11.01 Last Number Redial .................. 11-l
11.02 Saved Number Redial ................. 11-l
11.03 Speed Calling - Individual .............. 11-l
11.04 Speed Calling - Group ................ 11-2
12.00 ADDITIONAL FEATURES ................ 12-1
12.01 Least Cost Routing ................... 12-1
12.02 SMDR Account Codes ................ 12-1
12.03 I-Use Indication ...................... 12-2
12.04Duration of Call Display ............... 12-2
12.05Time of Day Display .................. 12-2
12.06 Call Tracing ......................... 12-2
12.07 Message Waiting. .................... 12-2
12.08Stop Hunt .......................... 12-4
12.09 Mobile Authorization Codes ............ 12-4
12.10 Universal Night Answer - Zoned ........ 12-4
12.11 Voice Paging Access - Zoned and Area. 12-4
12.12 Call Release ........................ 12-4
LIST OF TABLES
TABLE PAGE
12.00 Feature Access Codes and Button Labels 12-6

SATURN EPABX
DYAD User instructions A30808-X5051-C140-l-B919 Issue 1, December 1984
SECTION 1.OO
1.01 General. This document provides step-by-step instruc-
tions for accessing SATURN Electronic Private Automatic
Branch Exchange (EPABX) features from the SATURN DYAD
digital telephones. (Refer to Figure 1.00.)
1.02 Feature Access. The instructions provided in this docu-
ment are for features that can be accessed by depressing a
button and/or dialing an access code. if your DYAD does not
have a button for a particular feature, you may be able to ac-
cess the feature by dialing an access code, if allowed by
Class-of-Service. Refer to Table 12.00, located in the back of
this document, for a list of the feature access codes and as-
sociated button labels. Unless otherwise noted, the instruc-
tions provided in this document apply to the lo-, la-, and
26-button DYADs.
For users who are familiar with accessing features from Sin-
gle Line Telephone (SLTs); whenever hookswitch flashing is
required, you must instead depress the XFER feature button
on your DYAD. Depression of the hookswitch on a DYAD dis-
connects the call in progress.
1.03 To Place a Call. The following procedures may be used
to place a call:
a. Normal Handset Operation. To place a call from your
DYAD, select and depress an idle line pickup button,
pick up the handset, listen for dial tone, and dial the
desired destination number.
b. On-Hook Dialing. On-Hook Dialing allows you to place
a call to another party without lifting the handset. Call
progress tones such as dial tone, busy tone, ringback
tone, etc., and the called party’s voice are heard over
the DYAD’s loudspeaker.
To place a call, select and depress an idle pickup but-
ton, depress the On-Hook Dialing (ON-HK DIAL) fea-
ture button, listen for dial tone, and dial the desired
destination number. If busy tone is heard, the call may
be disconnected by again depressing the ON-HK DIAL
feature button. If the called station is idle, ringback tone
is heard. When the called party answers, the party’s
voice is heard over the loudspeaker. To talk to the party,
you must convert to normal handset operation by pick-
ing up the handset.
Alternatively, if your DYAD is equipped with a TALK but-
ton, you may leave the handset on the hookswitch and
talk to the other party by speaking into the DYAD’s
microphone. The TALK button must be depressed each
time you speak toward the microphone and released
to hear the called party’s response over the speaker.
You may convert from On-Hook Dialing to normal hand-
set operation, any time during the call, simply by pick-
ing up the handset. Additionally, you may convert from
normal handset operation to On-Hook Dialing, any time
during a call, by depressing the ON-HK DIAL feature
button and hanging up.
c. Hands-Free Operation. Hands-Free Operation allows
you to place a call to another party and talk to the party
without lifting the DYAD’s handset. Lifting the hand-
INTRODUCTION
set or operation of a Push-To-Talk (TALK) feature but-
ton is not required. Call progress tones such as dial
tone, busy tone, ringback tone, etc., and the voice of
the called party are heard over the DYAD’s loudspeaker.
Your voice is transmitted via the DYAD’s microphone.
To place a hands-free call, select and depress an idle
pickup button, depress the HANDS FREE feature but-
ton, listen for dial tone, and dial the desired destina-
tion number. When the called party answers, talk
toward the DYAD’s microphone. The party can be heard
over the DYAD’s loudspeaker.
You may convert from Hands-Free Operation to nor-
mal handset operation, anytime during the call, sim-
ply by picking up the handset. Additionally, you may
convert from normal handset operation to Hands-Free
Operation, any time during a call, by depressing the
HANDS FREE feature button and hanging up.
1.04 To Answer a Call. The following procedures may be used
to answer a call.
a. Normal Handset Operation. To answer an incoming call
at your DYAD, simply depress the “flashing” pickup
button (if required), pick up the handset, and talk to
the calling party. Immediately after depressing the
“flashing” pickup button the calling party’s extension
number or trunk identity is displayed on the alphanu-
meric display (la- and 26-button DYADs only):
b. On-Hook Dialing. To answer a call without lifting the
handset, depress the “flashing” pickup button (if re-
quired), depress the On-Hook Dialing (ON-HK DIAL)
feature button and talk to the calling party via the
DYAD’s microphone and speaker. You must depress
the TALK button each time you speak toward the
DYAD’s microphone. To hear the response, you must
release the TALK button.
You may convert from On-Hook Dialing to normal hand-
set operation, anytime during the call, by picking up
the handset. Additionally, you may convert from nor-
mal handset operation to On-Hook Dialing, anytime
during a call, by depressing the ON-HK DIAL feature
button and hanging up.
c. Hands-Free Operation. To answer a call and talk to the
calling party without lifting the handset, depress the
“flashing” pickup button (if required), depress the
HANDS FREE feature button and talk to the calling
party via the DYAD’s microphone and speaker. The
Push-to-Talk (TALK) feature button is not required for
Hands-Free Operation.
You may convert from Hands-Free Operation to nor-
mal handset operation, anytime during the call, by pick-
ing up the handset. Additionally, you may convert from
normal handset operation to Hands-Free Operation,
any time during a call, by depressing the HANDS
FREE feature button and hanging up.
1.05 Automatic Line Preferences. Connection to a given
pickup line on your DYAD may be provided on an automatic
l-l

SATURN EPABX A30808-X5051-C140-l-6919
DYAD User Instructions issue 1, December 1984
Speaker
VolumeControl-
(side)
Handset
A Speaker
A
b AlphanumericDisplay’
1
Keyp<d 26.ButtonDYAD AudibleAlertTone
Microphone
Figure 1.00 DYAD Digital Telephones
l-2

SATURN EPABX
DYAD User Instructions
basis. Each DYAD can be assigned one originating and one
terminating preference. The originating preference options are:
Prime Line Preference, Last Line Preference. and Idle Line
Preference. The terminating preference options are: Ringing
Line Preference and Incoming Line Preference. If an automatic
line preference is not assigned to your DYAD, you must depress
a pickup button each time you originate and answer a call.
a. Originating Preferences:
1. Prime Line Preference - Automatically selects the
prime line pickup button when you pick up the hand-
se! to place a call.
2. Last Line Preference - Automatically selects the
same line pickup button to which you were connect-
ed on your last call when you pick up the handset
to place a call.
3. Idle Line Preference - Automatically selects an idle
line pickup button when you pick up the handset
to place a call.
b. Terminating Preferences:
1. Ringing Line Preference - Automatically selects a
pickup button associated with a call that is ringing
your DYAD. Pickup buttons associated with lines that
are not assigned to ring at your DYAD are not
selected.
2. Incoming Line Preference - Automatically selects
a pickup button associated with an incoming call.
Automatic selection occurs regardless of whether
the line is in the ringing or alerting only state.
A terminating line preference will take precedence over an
originating line preference when an incoming call exists. You
may override an automatic line preference by manually
depressing another pickup button prior to picking up the
handset.
1.06 Discriminating Ringing. Several types of distinctive ring-
ing patterns are provided so that you can distinguish between
the different types of incoming calls. The ringing patterns are:
One-burst ringing (normal ringing) - Identifies an incom-
ing call from another SATURN EPABX telephone.
Tweburst ringing - Identifies an incoming “outside” call,
including attendant extended calls.
Three-burst ringing - Identifies calls initiated by the fol-
lowing:
1. Call Hold automatic recall
2. Call Transfer Security recall
3. Executive Intercom calls
4. Internal Call Queuing - Callback
5. Outgoing Call Queuing - Callback
6. Station Controlled Conference recall to conference
master
1.07 Call Progress Tones. The following call progress tones
are used to inform you of the status of a call:
a. Busy Tone - Normal tone heard when a called party’s
telephone is busy.
b. Busy Override Injection Tone - Single burst of tone
heard repeatedly every 8 to 20 seconds apart AFTER
C.
d.
e.
f.
h.
i.
i.
k.
I.
m.
n.
0.
P.
A30808-X5051-C140-l-8919’
Issue 1, December 1984
an attendant or executive overrider has intruded on the
call in progress. This tone continues for the entire time
the attendant or executive overrider is present on your
conversation.
Busy Override Tone - Three short bursts of tone heard
two seconds apart BEFORE an overriding attendant in-
trudes on a call in progress.
Call Waiting Tone - One burst of tone heard when a
SATURN EPABX telephone call is waiting to be an-
swered or two bursts of tone heard when an outside
trunk call is waiting to be answered at your DYAD. This
tone is repeated after 10 seconds if the waiting party
is still present.
Conference Tone - One burst of tone heard when a
called party is being added to a conference to which
you are connected.
Confirmation Tone - Three rapid bursts of tone indicat-
ing the action taken by you has been accepted (e.g.,
activation of a Call Forwarding feature).
Dial tone - Normal tone heard indicating that dialing
can begin.
Executive Override Tone - One three-second burst of
tone heard BEFORE an executive overrider intrudes on
a call in progress.
Expensive Facility Tone - One second burst of high pitch
tone heard when the SATURN System selects a more
expensive route for call routing via the Least Cost Rout-
ing (LCR) feature.
Intercept Tone - A continuous alternating low and high
pitch tone indicating an invalid or unauthorized feature
code or extension number was dialed.
Low Tone - Steady tone heard after receiving busy tone
indicating successful activation of such features as Out-
going Call Queuing - Callback and Internal Call Queu-
ing - Callback.
Recall Dial Tone - Three rapid bursts of tone followed
by dial tone indicating the action taken by you has been
accepted and you can now dial additional digits (e.g.,
for transfering a call via the Call Transfer feature).
Reorder Tone - Fast busy tone indicates a network
blocking condition or the activation of a feature was not
granted.
Ringback Tone - Normal tone heard when a called
party’s telephone is ringing.
Route Advance Tone - One short burst of tone heard
each time the SATURN System searches for an idle
route via the LCR feature.
Special Ringback Tone - A tone that sounds similar to
normal ringback tone except for the distinctive low sig-
nal at the end of each tone cycle. Special ringback tone
indicates you are in a waiting state for a busy telephone
and is heard during activation of the following features:
Internal Call Queuing - Standby, Outgoing Call Queu-
ing - Standby, and Executive Override - Automatic.
l-3

SATURN EPABX A30808-X5051-C140-1-6919
DYAD User Instructions Issue 1, December 1984
1.08 Speaker Volume Control. You may control the voice and
call progress tones level and the audible alert tone level Of the
DYAD’s speaker with the two controls on the DYAD. Use the
thumbwheel control on the handset side to adjust voice and
call progress tones level and the control on the underside of
the DYAD to adjust the audible alert tone level.
When you pick up a call the calling party’s extension
number or trunk identity (e.g., 3456 or LCCAL) and the
extension number from which you are picking up the
call (e.g., 3939) are displayed. Refer to the operating
instructions for the features, “Call Pickup - Directed and
Call Pickup - Group.”
NOTE: The voice level heard from your handset is not ad-
justable. f. Call Waiting Source Display
1.09 Pickup Button Indications. The DYAD can be provided
with multiple line and/or trunk pickup buttons. The current sta-
tus of a line/trunk is displayed via a corresponding lamp Iocat-
ed within each pickup button. The bottom two DYAD buttons
(5 and 10) do not have a lamp associated with them.
1 cw 2954 LOCAL
Identifies the extension number or trunk identity of a
call waiting to be answered (e.g., 2954) and the exten-
sion number or trunk identity of the party to which you
are currently talking (e.g., LOCAL).
a. Dark - Indicates that the line/trunk is idle. Callback Number Display
b. Lighted Steady - Indicates that the line/trunk is busy.
c. Flash (lamp blinks 30 times per min.) - Indicates that
the line/trunk has an incoming call.
d. Wink (lamp blinks 60 times per min.) - -Indicates that
the line/trunk has been placed on Manual Hold.
1 CALLBCK 1234 1
Identifies that the call being received is for an automat-
ic callback initiated earlier to another extension. Refer
to the operating instructions for the feature, “Internal Call
Queuing - Callback”.
h. Called Number Display
e. Flutter (lamp blinks 300 times per min.) - Indicates that
the line/trunk has been placed on Exclusive Hold. 2413 )
1.10 Feature Button indications. Feature buttons are used
to activate features at your DYAD. For some features, the but-
ton lamp indicates the active/inactive status of the feature.
Generally when the feature is active the lamp is lighted, and
when the feature is inactive the lamp is dark.
i.
Identifies the extension number of the called party.
Calling Number Display 4813
Identifies the extension number of the calling party.
1.11 Alphanumeric Display. (18- and 26-button DYADs only).
Additional information about a call or feature is shown on the
alphanumeric display. The displays available on your DYAD are
shown below. Examples of display types are as follows:
1. Conference Mode Display CONF /
1 ,
Indicates that a conference call has been established.
Refer to the operating instructions for features, ‘Add-
On Conference, Bridge Call and Meet-Me Conference”.
a.
b.
C.
d.
e.
1-4
Attendant Identification on Display AI-T 5000 ]
When you originate or receive an attendant call, the at-
tendant’s identification code (e.g., 5000) is displayed.
Call Forwarding Destination Display
FWD TO 1856
Identifies the destination number (e.g., 1856) to which
all your calls are forwarded.
Call Forwarding Source Display
CF 2295 1784
Identifies the extension number (e.g., 2295) from which
a call is being forwarded and the extension number or
trunk identity of the calling party (e.g., 1784).
Call Park Location Number Display
1 PARK 570 4943 1
Identifies the dialed parked code (e.g., 57) and location
code (e.g., 0) which was selected by the SATURN
System.
Call Pickup Source and Destination
Display PU3939 3456
k.
I.
m.
n.
Dial Input Verification Displav
Identifies the keyed digits as
you enter them from your
keypad. The digits are scrol-
led from right to left as
shown in the example dis-
plays to the right (e.g. exten-
sion 1219 is being dialed). 1219 1
Do Not Disturb Display ( DND ALL
When you activate the Do Not Disturb feature, a Do Not
Disturb indication is shown on your alphanumeric dis-
play. Refer to the operating instructions for the feature,
“Do Not Disturb”.
Duration of Call Display 3:35 I
I ,
When you activate the Duration of Call Display feature,
an indication of the total elapsed time of the call in
progress is displayed. Refer to operating instructions for
feature, “Duration of Call Display”.
Hold Display ON HOLD j
Identifies that another party has placed you on hold.

SATURN EPABX A30808-X5051-C140-l-6919
DYAD User Instructions issue 1, December 1984
o. Incoming Call Display 2411 1
When you receive an incoming call (line pickup lamp
flashes), the extension number (e.g., 2411) or trunk iden-
tity (e.g., INWATS) of the calling party can be displayed
prior to answering the call by depressing the “flashing”
pickup button.
p. Message Waiting Destination Display
j CALL 1419 I
When a party from another extension initiates message
waiting toward your DYAD, the message “CALL’ and the
party’s extension number are displayed. Refer to the
operating instructions for the feature, “Message Waiting”,
q. Recall Identification Display 1 RECALL 1234 1
L ,
Identifies that you are connected to a call that has been
recalled to your DYAD. Refer to the operating instruc-
tions for the feature, “Call Hold and Call Hold - Flip-
Flop (Broker)“.
r. SMDR Account Code Display
1 ACCT 10810781417 1
I I
Identifies the default account code associated with your
DYAD. Refer to the operating instructions for the fea-
ture “SMDR Account Codes”.
s. Speed Calling - Individual Display
13 1 13059948800 1
Identifies the destination number and associated speed
call code programmed from your DYAD. Refer to the
operating instructions for the feature, “Speed Calling
- Individual”.
t. Time of Day-Display 4:38 AM 1
Indicates the time of day in reference to the SATURN
System clock. Refer to the operating instructions for the
feature, “Time of Day Display”.
u. Last Number Redial 99948800 /
Identifies the last number dialed from your DYAD. Refer
to operating instructions for the feature “Last Number
Redial”.
v. Save Number Redial 99948800 /
Identifies the number just dialed and saved in system
memory for later dialing. Refer to operating instructions
for the feature “Save Number Redial”.
l-5 (l-6 blank)

SATURN EPABX
DYAD User Instructions
SECTION 2.00 HOLD FEATURES
2.01 Consultation Hold. This feature allows you to place a
call (inside or outside) on hold and originate another call on
the same extension line.
a. To place a party on hold and originate another call:
1. First, ask the other party to wait.
2. Depress the II button.
l XFER lamp winks.
l Recall dial tone is heard.
l The party is placed on hold.
3. Dial the number of the desired party.
l Ringback tone is heard.
NOTE: If busy tone is heard or the called party does not
answer, depress the XFER button to return to the held
call.
2. Resume your conversation.
By using the Call Hold feature access code.
a. To’place a party on hold:
- 1. First, ask the other party to wait.
2. Depress the m button.
l XFER lamp winks.
l Recall dial tone is heard.
3. Dial the Call Hold feature access code.
l Confirmation tone is heard.
l The party is placed on “call hold.”
l XFER lamp extinguishes.
4. Hang up.
4. When the called party answers, you may begin to
talk.
b. To return to the held party:
1. Wait until the consulted party hangs up.
l You are automatically reconnected to the previ-
ously held party.
NOTE: If the held party is from “outside” the SATURN
EPABX, you must return to the held party within a
preset period of time (five minutes, nominal) or the
call is recalled to your DYAD (three-burst ringing is
heard), if idle, otherwise to the attendant. To an-
swer/return to the held call, pick up the handset.
l XFER lamp extinguishes.
2. Resume your conversation.
b. To return to a held call or alternate between two calls:
1. Pick up the handset or depress the
button (if connected to another call). .pEq
2.02 Call Hold. This feature allows you to place any call (inside
or outside) on hold and hang up without losing the call. After
holding the call, you may originate or receive other calls on the
same extension line and return to the held call or alternate be
tween the two calls (holding one call while speaking to other).
l Dial tone/recall dial tone is heard.
2. Dial the Call Hold feature access code.
By using the Call Hold feature button (PARK PRIV).
a. To place a party on hold:
l You are reconnected to the previously held party
and the other party, if any, is placed on hold.
3. Resume your conversation.
2.03 Call Hold - Flip-Flop (Broker). This feature allows you,
upon hearing a call waiting tone and receiving a call waiting
display, to place the call in progress (inside or outside call) on
hold and establish a connection to the waiting call. When no
call is waiting, this feature allows you to place a call in progress
on hold and originate another call on the same extension line.
In either case, you can return to the held call or alternate
between the two calls (holding one call while speaking to the
other).
1.
2.
3.
NOTE:
First, ask the other party to wait.
Depress the I/ feature button.
l Confirmation tone is heard.
l The party is placed on “call hold.”
. PARK PRIV lamp winks.
Hang up.
If the held party is from “outside” the SATURN
EPABX, you must return to the held party within a
preset period of time or the call is recalled to your
DYAD (three-burst ringing is heard), if idle, otherwise
to the attendant. To answer/return to the held call,
pick up the handset.
b. To return to a held call or alternate between two calls:
1. Pick up the handset or depress “ONHKDIAC’ or
“HANDSFREE” then depress the pEJ
feature button (if connected to another call).
l You are reconnected to the previously held party
and the other party, if any, is placed on hold.
A30808-X5051-C140-i-B919
Issue 1. December 1984
By using the Call Hold - Flip-Flop feature button (SPLIT).
a. To place a party on hold and answer a waiting call:
1. First, ask the other party to wait.
2. Depress the m feature button.
. SPLIT lamp winks.
l You are connected to the waiting party and the
other party is placed on hold.
3. You may begin to talk.
b. To place a party on hold and originate another call:
1. First, ask the other party to wait.
2-1

SATURN EPABX A30808-X5051-C140-1-5919
DYAD User Instructions Issue 1, December 1984
2. Depress the pSPLIT feature button.
l SPLIT lamp winks.
l Dial tone is heard.
l The party is placed on hold.
3. Dial the phone number of the desired party.
l Ringback tone is heard.
NOTE: If the called party does not answer your call or the
line is busy, depress the SPLIT button to return to
the held party.
4. When the called party answers, you may begin to
talk.
c. To return to a held party or alternate between two calls:
1. Depress the [s,,,, feature button.
l You are reconnected to the previously held party
and the other party, if any, is placed on hold.
NOTE: If you hang up while a call is on hold, the call is au-
tomatically recalled to your DYAD. To answer/return
to the held call, pickup the handset.
2. Resume your conversation.
By using the Call Hold - Flip-Flop feature access code.
a. To
1.
2.
3.
4.
b. To
1.
2.
place a party on hold and answer a waiting call:
First, ask the other party to wait.
Depress the [,,,,I button.
l XFER lamp winks.
l Recall dial tone is heard.
Dial the Call Hold - Flip-Flop feature access code.
l You are connected to the waiting party and the
other party is placed on hold.
l XFER lamp extinguishes.
You may begin to talk.
place a party on hold and originate another call:
First, ask the other party to wait.
Depress the m button.
l XFER button winks.
l Recall dial tone is heard.
Dial the Call Hold - Flip-Flop feature access code.
l Dial tone is heard.
l The party is placed on hold.
l XFER lamp extinguishes.
Dial the phone number of the desired party.
l Ringback tone is heard.
NOTE: If the called party does not answer your call or the
line is busy, depress the XFER button to return to
the held party.
5. When the called party answers, you may begin to
talk. ..
.‘,
c. To return to a held party:
1. Wait until the other party hangs up.
,,?
l You are automatically connected to the previous-
ty held party
2. Resume your conversation.
d. To alternate between two calls:
1. Depress the )I button.
l You are reconnected to ihe previously held party
and the other party is placed on hold.
NOTE: If you hang up while a call is on hold, the call is
automatically recalled to your DYAD. To answer/return to
the held call, pickup the handset.
2. Resume your conversation.
2.04 Call Park. This feature allows you to place a call (inside
or outside) on “system hold” (referred to as parked) and return
to the parked party from the same or another SATURN EPABX
telephone. The call is placed in one of ten selected park loca-
tions. A unique access code is assigned to each park location.
By using the Call Park feature button (PARK) (la- and 26-button
DYADs only).
a. To park an established call:
1
2
NOTE:
3.
NOTE:
First, ask the other party to wait.
Depress the pi&q feature button.
l Confirmation tone is heard.
l The call is placed in the first available park loca-
tion and is shown in the alphanumeric display.
e.g.,
1PARK 570 12191
If all park locations are in use, the alphanumeric dis-
play shows PARK BUSY and you remain connected
to your party.
Hang up. You are free to originate or receive other
calls.
If you park an outside call and you do not return to
the party within a preset period of time, the call is
automatically recalled to your DYAD, if idle, otherwise
to the attendant.
b. To return to the parked call:
1.
2.
Pick up the handset at any non-restricted DYAD or
telephone.
l Dial tone is heard.
Depress the 1 PARK ] feature button on any DYAD
and dial the park location code (e.g., 0) that was
selected for you by the SATURN System, or if at
another telephone, dial the Call Park and call loca-
tion codes that were used to park the call.
l You are connected to the parked call.
2-2

SATURN EPABX A30808-X5051-C140-l-8919
DYAD User Instructions Issue 1, December 1984
NOTE: If reorder tone is heard, the held party has discon-
nected. if intercept tone is heard, the telephone is
restricted from Call Park access.
3. Resume your conversation.
By using the Call Park feature access code.
a. To park an established call:
1. First, ask the other party to wait.
2. Depress the m button.
3.
4.
NOTE:
5.
NOTE:
l XFER lamp winks.
l Recall dial tone is heard.
Dial the Call Park feature access code.
Dial the Call Park location code (0 to 9).
l Confirmation tone is heard.
l The call is parked at the dialed location.
l XFER lamp extinguishes.
If the dialed Call Park location is not available, busy
tone is heard. If this situation occurs, depress the
XFER button to return to the held party and repeat
the process using a different location code.
Hang up. You are free to originate or receive other
calls.
If you park an outside call and you do not return to
the party within a preset period of time, the call is
automatically recalled to your DYAD, if idle, otherwise
to the attendant.
b. To return to the parked call:
1. Pick up the handset at any non-restricted DYAD or
telephone.
l Dial tone is heard.
2. Dial the Call Park feature access code.
3. Dial the Call park location code which was used to
park the call.
l You are connected to the parked call.
NOTE: If reorder tone is heard, the held party has discon-
nected. If intercept tone is heard, the telephone is
restricted from Call Park access.
4. Resume your conversation.
2.05 Manual Hold. This feature allows you to place a line on
hold for the purpose of holding a call and originating or receiv-
ing another call on a second SATURN EPABX line. The held
call can be picked up at any DYAD with an appearance of the
held line.
a. To place a line on hold:
1. First, ask the other party to wait.
2. Depress the “red” piq feature button.
l Line pickup lamp winks at all appearances of
the line.
3. You may hang up without losing the call, or originate
or receive another call on a second EPABX line.
NOTES: Any DYAD with the same appearance of the held line
may be used to pick up the held call.
After depressing the HOLD button to hold a line the
same button can be used to hold another line without
losing the previous held call. As many calls can be
held as there are lines on your DYAD.
You are not allowed to hold an attendant. Addition-
ally, if a party has bridged on a line, that line cannot
be held.
b. To return to the held call:
1. Pickup handset and depress the “winking” line pick-
up button associated with the held call.
l Line pickup lamp changes from winking to
steadily lighted.
l You are reconnected to the held call.
2. Resume your conversation.
2.06 Exclusive Hold. This feature allows you to place a line
on hold for the purpose of holding a call and originating or
receiving another call on a second SATURN EPABX line. The
held call can be picked up only from your DYAD even though
the line may appear at other DYADs.
a. To place a line on hold:
1. First, ask the other party to wait,
2. Depress the m feature button.
l Line pickup lamp flutters.
NOTES: The line pickup lamp remains lighted at all other ap-
pearances of the line.
After depressing the HOLD EXCL button to hold a
line, the same button can be used to hold another
line without losing the previously held call. As many
lines can be held as there are lines on your DYAD.
3.
You are not allowed to hold an attendant. Addition-
ally, if a party has bridged on a line, that line cannot
be held.
You may originate or receive another call on a se-
cond EPABX line, if provided.
b. To return to the held call:
1. Pickup handset and depress the “fluttering” line
pickup button associated with the held call.
l Line pickup lamp lights steadily.
l You are reconnected to the held call.
2. Resume your conversation.
2-3 (2-4 blank)

SATURN EPABX
DYAD User Instructions
SECTION 3.00 CALL TRANSFER FEATURES
A30808-X5051-C140-l-8919
Issue 1, December 1984
3.01 Call Transfer. This feature allows you to tran.Sfer a Call
(inside or outside the SATURN EPABX) to another extension.
a. To transfer a call:
1. First, ask the other party to wait.
2. Depress the m button.
l XFER lamp winks.
l Recall dial tone is heard.
3. Dial the destination number.
l Ringback tone is heard.
NOTES: If busy tone is heard or the party does not answer,
depress the XFER button to return to the held party.
When an outside party requests to be transferred
to an extension and the extension is busy, you may
invoke the Internal Call Queuing - Standby feature.
This feature allows you to camp-on to the busy ex-
tension and wait for the party to answer.
If you desire to transfer the call before the called
party answers, hang up the handset. The held party
hears ringback tone and waits for the called party
to answer. If the party being transferred is an out-
side party and the called party does not answer wi-
thin a preset time, the call is automatically recalled
to your DYAD (three-burst ringing is heard), if idle,
otherwise to the attendant. To answer or return to
the held call, pick up the handset.
4. When the called party answers, announce the
transfer and hang up.
l The call is. transferred to the called party.
l XFER lamp extinguishes.
3.02 Call Transfer to Attendant. This feature allows you to
transfer a call in progress to the attendant.
a. To transfer a call to the attendant:
1.
2.
NOTE:
First, ask the other party to wait.
Depress the pq feature button.
l The party is placed on hold.
l Ringback tone is heard and the attendant is
alerted.
If you desire to transfer the call before the attendant
answers, hang up. The held party will hear ringback
tone until the attendant answers.
When the attendant answers, announce the call.
l Ringback tone is removed.
l The attendant’s extension number is displayed.
(18- and 26-button DYADs only)
e.g., ATT 50001
Hang up.
l The call is transferred to the attendant.
3-l (3-2 blank)

SATURN EPABX
DYAD User Instructions
SECTION 4.00 CONFERENCE FEATURES
A30808-X5051-C140-l-6919
issue 1, December 1984
4.01 Add-On Conference. This feature allows you to add a
third party (inside or outside) to your conversation.
a. To add a third party:
1. First, ask the other party to wait.
2. Depress the I/ button.
l XFER lamp winks.
l Recall dial tone is heard.
l The party is placed on hold.
3. Dial the desired number of the third party.
l Ringback tone is heard.
NOTE: If busy tone is heard or the party does not answer,
depress the XFER button to return to the held call.
4. When the called party answers, inform the party
of the conference.
5. Depress the (1 button again.
l A three-party conference is established.
l XFER lamp lights steadily.
l The alphanumeric display (18- and 26-button
DYADs only) indicates this is a conference call.
e.g., CONF 1
NOTES: The user that originated the conference may release
the third party by depressing the XFER button.
When more than one outside (trunk) call is added,
transmission quality may be degraded.
6. You may begin to talk.
4.02 Bridge Call. This feature allows you to enter into an ex-
isting conversation on a busy line or direct trunk.
a. To enter into an existing conversation:
1. Select and depress the pickup button associated
with the busy line or direct trunk.
2. Pick up the handset.
l Conference tone is heard by the other parties,
after which you are connected in a three-way
conversation.
l The alphanumeric display (18- and 26-button
DYADs only) indicates this is a conference call.
e.g., CONF 1
NOTE: If the Call Privacy feature is active on the busy line
or direct trunk, or a three-way connection has al-
ready been established, bridging is denied and busy
tone is heard.
4.03 Meet-Me Conference. This feature allows you to arrange
a conference of up to seven extensions or four extensions and
three outside lines. Outside parties are connected to the con-
ference by the attendant.
a. To establish a Meet-Me conference:
1. Select and depress the appropriate line pickup button.
.
l Line pickup button lamp lights steadily.
Pick up the handset.
l Dial tone is heard.
Dial the.party you want in the conference.
l Ringback tone is heard.
When the called party answers, inform the party
to dial the Meet-Me Conference access code at a
prearranged time. If the called party is from “out-
side” the SATURN System, inform the party to dial
the SATURN attendant console and have the at-
tendant transfer the call to the conference by dial-
ing the Meet-Me Conference access code.
NOTE: More than one Meet-Me Conference bridge may be
assigned in the SATURN EPABX. The last digit of
the Meet-Me Conference access code represents
the selected conference bridge.
5. Hang up.
6. Repeat the above steps for up to seven conferees.
NOTES: The attendant only may enter the conference as an
eighth conferee.
The maximum number of outside parties allowed
in the conference at any one time is three (variable
and assigned by data base management).
b. To enter the conference:
1.
2.
3.
NOTES:
Select and depress the appropriate line pickup
button.
. Line pickup button lamp lights steadily.
Pick up the handset.
l Dial tone is heard.
Dial the pre-announced Meet-Me Conference
feature access code or depress the [TI
feature button followed by the conference bridge
code.
l Conference tone is heard; all conferees hear
the conference tone as you enter the con-
ference.
l The alphanumeric display (18- and 26-button
DYADs only) indicates this is a conference call.
e.g., CONF 1
l MEET ME lamp lights steadily.
Busy tone is heard if the conference is full. Inter-
cept tone is heard if the conference bridge is not
assigned.
When more than one outside (trunk) call is added,
transmission quality may be degraded.
4. You may begin to talk.
4-l

SATURN EPABX
DYAD User instructions A30808-X5051-C140-l-B919
Issue 1, December 1984
4.04 Station Controlled Conference. This feature allows you
to establish a conference of up to seven parties. As the Con-
ference Master you can add members to the conference, re-
move members from the conference, leave the conference to
consult with a conferee privately, call the attendant, or release
from the conference and allow another conference member
to take over conference mastership.
The maximum number of parties allowed in the conference
is seven; however, the attendant can be added to the confer-
ence as an eighth party. The maximum number of outside par-
ties allowed in the conference at any one time is three (variable
and assigned by data base management). When more than
one outside (trunk) call is added, transmission quality may be
degraded.
a. To establish a conference:
1. Select and depress the appropriate line pickup
button.
l Line pickup lamp lights steadily.
2. Pick up the handset
l Dial tone is heard.
3. Dial the Station Controlled Conference access code.
l Recall dial tone is heard.
NOTE: Busy tone is heard if a conference circuit is not
available.
4. Dial the number of the party you want to add to the
conference.
l Ringback tone is heard.
NOTE: If the called party does not answer, is busy, or does
not wish to be included in the conference, you must
hang up. Your phone then rings and, upon answer,
you are connected back into the conference. You may
proceed adding parties to the conference by depress-
ing the XFER button to leave the conference and fol-
lowing the above procedure beginning at Step 4.
5. When the called party answers; inform the party of
the conference.
l Ringback tone is removed.
6. Depress the 1 xFER 1 button to add the party to
the conference.
l Conference tone is heard; all conferees hear the
conference tone as you and the other party enter
the conference.
l The alphanumeric display (18- and 26-button
Dyads only) indicates that this is a conference
call. e.g., L CONF 1
NOTES: If you attempt to add more than seven inside parties
or add more than the allowed number of outside par-
ties into the conference, reorder tone is heard for ap-
proximately 1% seconds, after which you are
reconnected to the “would be” conferee. To return
to the conference, depress the XFER button.
Any party can leave the conference by hanging up.
7. To add each additional party to the conference,
depress the piy button to leave the con-
ference and follow the above procedure beginning
at Step 4.
b. To remove any conferee (extension only) from the con-
ference-and consult with the conferee privately:
Depress the 1 xFER 1 button to leave the confer-
ence.
l Recall dial tone is heard.
Dial the conference member remove code.
Dial the extension number of the conferee to be
removed.
l You and the conferee are connected in a private
talk state.
NOTE: As the conference master, you have the option of ad-
ding the party back to the conference or removing
the conferee from the conference totally. To add the
conferee back into the conference, depress the XFER
button; you and the conferee reenter the conference.
To remove the conferee from the conference, hang
up. Your phone then rings and, upon answer, you are
connected back into the conference.
c. To remove the last member added to the conference
and consult with the conferee privately:
1. Depress the /I button to leave the confer-
ence.
l Recall dial tone is heard.
2. Dial the last member added access code.
3. You and the conferee are connected in a private talk
state.
NOTE: As the conference master, you have the option of ad-
ding the party back to the conference or removing
the conferee from the conference totally. To add the
conferee back into the conference, depress the XFER
button; you and the conferee reenter the conference.
To remove the conferee from the conference, hang
up. Your phone then rings and, upon answer, you are
connected back into the conference.
d. To transfer the position of conference mastership to
another conferee (SATURN EPABX extension only):
1. Inform the desired conferee that you are releasing
from the conference and that conference mastership
can be gained by hookswitch flashing (depressing
the XFER button on DYADs or momentarily depress-
ing the hookswitch on SLTs) after you hang up.
2. Hang up.
NOTE: The first conferee to hookflash now becomes the con-
ference master.
When all parties in the conference hang up, the conference
circuit is released.
4-2 (2 pages)

SATURN EPABX A30808-X5051-C140-l-6919
DYAD User Instructions Issue 1, December 1984
SECTION 5.00 CALL FORWARDING FEATURES
5.01 Call Forwarding - All Calls. This feature allows you to
have all calls terminating at your DYAD, forwarded to another
extension or to the attendant.
Activation/deactivation of Call Forwarding - All Calls over the
DYAD’s prime line.
a. To forward all incoming calls:
1. Do not pick up the handset.
2. Depress the ITI feature button.
l Dial tone is heard over the DYAD’s speaker.
3. Dial the extension number to which you want all your
calls forwarded.
l Confirmation tone is heard over the DYAD’s
speaker.
l FWD ALL lamp lights steadily.
NOTE: If intercept tone or reorder tone is heard, your call
forwarding request was not granted.
As a reminder that call forwarding is in effect, each time a call
is forwarded, one short burst of ringing is heard from your
DYAD. Additionally, a call forwarding destination display (18-
and 26-button DYAOs only) is provided when your DYAD is idle.
e.g.,
IFWD TO 1219 1
The party at the forwarded-to extension is allowed to call your
extension without being forwarded. Further, the party at the
forwarded-to extension may transfer a call back to your exten-
sion or leave a message waiting indication (if message wait-
ing capability is provided).
You may continue to originate calls while Call Forwarding -
All Calls is in effect. Automatic callbacks from the activation
of features such as Internal Call Queuing - Callback and Out-
going Call Queuing - Callback and station recalls are not for-
warded.
b. To cancel Call Forwarding - All Calls:
Depress the TF
El feature button, anytime.
l FWD ALL lamp extinguishes.
l Call forwarding destination display (la- and
26button DYADs only) is extinguished.
Activation/deactivation of Call Forwarding - All Calls over any
line appearing on the DYAD (if allowed by class of service).
a. To forward all incoming calls:
Select and depress the appropriate line pickup
button.
l Line pickup button lamp lights steadily.
Pick up the handset.
l Dial tone is heard.
Depress the [-TFj feature button or dial the
Call Forwarding - All Calls activation code.
4. Dial the extension number to which you want all your
calls forwarded.
l Confirmation tone is heard indicating that the
Call Forwarding - All Calls feature is active.
NOTE: If intercept tone or reorder tone is heard, your call
forwarding request was not granted.
5. Hang up.
As a reminder that call forwarding is in effect, each time a call
is forwarded, one short b.urst of ringing is heard from your
DYAD. (prime line only). Additionally, a call forwarding desti-
nation display (18- and 26-button DYADs only) is provided (prime
line only) when your DYAD is idle. e.g.,
IFWD TO 1219 j
The party at the forwarded-to extension is allowed to call your
extension without being forwarded. Further, the party at the
forwarded-to extension may transfer a call back to your exten-
sion or leave a message waiting indication (if message wait-
ing capability is provided).
You may continue to originate calls while Call Forwarding -
All Calls is in effect. Automatic callbacks from the activation
of features such as Internal Call Queuing - Callback and Out-
going Call Queuing - Callback, and station recalls are not for-
warded.
b. To cancel Call Forwarding - All Calls:
Select and depress the line pickup button from
which Call Forwarding - All Calls was activated.
l Line pickup button lamp lights steadily.
Pick up the handset
l Dial tone is heard.
Dial the call forwarding cancellation code or
Depress the ]I feature button.
l Confirmation tone is heard indicating that the
Call Forwarding - All Calls feature has been
cancelled.
Hang up.
5.02 Call Forwarding to Public Network. This feature allows
you to have all calls terminating at your DYAD, forwarded to
an outside destination number.
a. To forward all calls:
Select and depress the appropriate line pickup
button.
l Line pickup button lamp lights steadily.
Pick up the handset.
l Dial tone is heard.
Dial the Call Forwarding to Public Network activa-
tion code.
Dial the trunk group access code (e.g., “9” for out-
side) and the outside number (e.g., 9948800).
5-1

SATURN EPABX A30808-X5051-C140-1-5919
DYAD User Instructions Issue 1, December 1984
l After a short pause (approximately five seconds),
confirmation tone is heard indicating that the Call
Forwarding to Public Network feature is active.
NOTES: You may expedite receiving confirmation tone by
depressing the # key immediately after dialing the last
digit of, the outside number.
If intercept tone or reorder tone is heard, your call for-
warding request was not granted.
5. Hang up.
As a reminder that call forwarding is in effect, each time a call
is forwarded, one short burst of ringing is heard from your DYAD.
Additionally, a call forwarding destination display (18- and
26.button DYADs only) is provided when your DYAD is idle,
e.g., [FWD TCI NETWORK]
You may continue to originate calls while Call Forwarding to Pub-
lic Network is in effect. Automatic callbacks from the activation
of features such as Internal Call Queuing - Callback and Out-
going Call Queuing - Callback, and station recalls are not for-
warded.
b. To cancel Call Forwarding to Public Network:
1. Select and depress the line pickup button from which
Call Forwarding to Public Network was activated.
l Line pickup button lamp lights steadily.
2. Pick up the handset.
l Dial tone is heard.
3. Dial the call forwarding cancellation code.
l Confirmation tone is heard indicating that the Call
Forwarding to Public Network feature has been
cancelled.
4. Hang up.
5.03 Call Forwarding - Busy Lines. This feature allows you
to have all calls terminating at your DYAD, forwarded to another
extension or to the attendant when your extension is busy. When
your DYAD is idle, incoming calls are completed as usual.
Activation/deactivation of Call Forwarding - Busy Lines over the
DYAD’s prime line.
a. To forward incoming calls:
Do not pick up the handset
Depress the ml feature button.
l Dial tone is heard over the DYAD’s speaker.
Dial the extension number to which you want your
calls forwarded.
l Confirmation tone is heard over the DYAD’s
speaker.
l FWD BUSY lamp lights steadily.
NOTE: If intercept tone or reorder tone is heard, your call for-
warding request was not granted.
As a reminder that call forwarding is in effect, a call forwarding
destination display (18- and 26button DYADs only) is provided
when your DYAD is idle e.g., FWD x) 1219 1
When Call Forwarding - Busy Lines is in effect, incoming calls
will not wait (via Internal Call Queuing - Standby and internal
Call Queuing - Callback) on your prime line. If the forwarded-
to telephone is busy, forwarded calls will wait at the forwarded-
to telephone.
b. To cancel Call Forwarding - Busy Lines:
Depress the I[ feature button.
l FWD BUSY lamp extinguishes.
l Call forwarding destination display is extin-
guished.
Activation/deactivation of Call Forwarding - Busy Lines over any
line appearing on the DYAD (if allowed by class of service).
a. To forward incoming calls:
Select and depress the appropriate line pickup
button.
l Line pickup button lamp lights steadily.
Pick up the handset.
l Dial tone is heard.
Depress the II feature button or dial the
Call Forwarding - Busy Lines activation code.
Dial the extension number to which you want your
calls forwarded.
l Confirmation tone is heard indicating that the Call
Forwarding - Busy Lines feature is active.
NOTE: If intercept tone or reorder tone is heard, your call for-
warding request was not granted.
5. Hang up.
As a reminder that call forwarding is in effect, a call forwarding
destination display (1% and 26button DYADs only) is provided
(prime line only) when your DYAD is idle. e.g.,
[FWD TQ 1219 J
When Call Forwarding - Busy Lines is in effect, incoming calls
will not watt (via activation of the Internal Call Queuing - Standby
and Internal Call Queuing - Callback features) on the associat-
ed line. If the forwarded-to telephone is busy, forwarded calls
will wait at the forwarded-to telephone.
b. To cancel Call Forwarding - Busy Lines:
1. Select and depress the line pickup button from which
Call Forwarding - Busy Lines was activated.
l Line pickup button lamp lights steadily.
2. Pick up the handset.
l Dial tone is heard.
3. Dial the call forwarding cancellation code.
l Confirmation tone is heard indicating that the Call
Forwarding - Busy Lines feature has been can-
celled.
4. Hang Up.
5-2

SATURN EPABX A30808-X5051-C140-l-B919
DYAD User Instructions Issue 1, December 1984
5.04 Call Forwarding - No Answer. This feature allows you
+o have all calls terminating at your DYAD that are not answered
Within a predetermined period of time (three rings, nominal),
forwarded to another telephone or to the attendant. When your
DYAD is busy, call forwarding does not occur and the usual
station hunting, call waiting, and automatic callback arrange-
ments (if assigned) are applied.
Activation/deactivation of Call Forwarding - No Answer over
the DYAD’s prime line.
NOTE: If intercept tone or reorder tone is heard, your call
forwarding request was not granted.
5. Hang up.
a. To forward incoming unanswered calls:
1. Do not pick up the handset.
2. Depress the No A~s feature button.
I
l Dial tone is heard over the DYAD’s speaker.
3. Dial the extension number to which you want your
unanswered calls forwarded.
As a reminder that call forwarding is in effect, a call forward-
ing destination display (18- and 28button DYADs only) is provid-
ed (prime line only) when your DYAD is idle. e.g.,
[FWD TO- 1219)
You may continue to originate calls while Call Forwarding -
No Answer is in effect. Automatic callbacks from the activa-
tion of features such as Internal Call Queuing - Callback and
Outgoing Call Queuing - Callback, and station recalls are not
forwarded.
b. To
1.
l (Z;2i;Fration tone is heard over the DYAD’s
l FWD NO ANS lamp lights steadily.
NOTE: If intercept tone or reorder tone is heard, your call
forwarding request was not granted.
As a reminder that call forwarding is in effect, a call forward-
ing destination display (18- and 26button DYADs only) is provid-
ed when your DYAD is idle. e.g., lFWD To 1219 1
‘ou may continue to originate calls while Call Forwarding -
I\10 Answers is in effect. Automatic callbacks from the activa-
tion of features such as Internal Call Queuing - Callback and
Outgoing Call Queuing - Callback and station recalls are not
forwarded.
cancel Call Forwarding - No Answer:
Select and depress the line pickup button from
which Call Forwarding - No Answer was activated.
l Line pickup button lamp lights steadily.
Pick up the handset.
l Dial tone is heard.
Dial the call forwarding cancellation code or
Depress the p&l feature button.
l Confirmation tone is heard indicating that the
Call Forwarding - No Answer feature has been
cancelled.
Hang up.
b. To cancel Call Forwarding - No Answer:
Depress the ml feature button, anytime.
l FWD NO ANS lamp extinguishes.
l Call forwarding destination display is extin-
guished.
5.05 Call Forwarding - Secretarial. This feature allows you
to have all calls terminating at your DYAD, forwarded to another
predetermined SATURN extension (assigned by data base
management).
Activation/deactivation of Call Forwarding - Secretarial over the
DYAD’s prime line.
a. To forward all incoming calls:
1. Do not pick up the handset.
Activation/deactivation of Call Forwarding - No Answer over
any line appearing on the DYAD (if allowed by class of service). 2. Depress the r-?q feature button.
a. To forward incoming unanswered calls over any line ap-
pearing on your DYAD:
1. Select and depress the appropriate line pickup
button.
l FWD TO lamp lights steadily.
As a reminder that call forwarding is in effect, each time a call
is forwarded, one short burst of ringing is heard from your
DYAD. Additionally, a call forwarding destination display (18-
and 26-button DYADs only) is provided when your DYAD is idle.
l Line pickup button lamp lights steadily.
2. Pick up the handset.
. Dial tone is heard.
e.g.,
\FWD TO 1219 1
3. Depress the NO ANS feature button or dial the
I
Call Forwarding - No Answer activation code.
The party at the forwarded-to extension is allowed to call your
extension without being forwarded. Further, the party at the
forwarded-to extension may transfer a call back to your exten-
sion or leave a message waiting indication (if message wait-
ing capability is provided).
4. Dial the extension number to which you want your
unanswered calls forwarded.
l Confirmation tone is heard indicating that the
Call Forwarding - No Answer feature is active.
You may continue to originate calls while Call Forwarding -
Secretarial is in effect. Automatic callbacks from the activation
of features such as Internal Call Queuing - Callback and Out-
going Call Queuing - Callback and station recalls are not for-
warded.
5-3

SATURN EPABX
DYAD User instructions A30808-X5051-C140-l-B919
issue 1, December 1984
b. To cancel Call Forwarding - Secretarial:
2. Depress the %D
El feature button.
l FWD TO lamp extinguishes indicating that the
Call Forwarding - Secretarial feature has been
canceiled.
Activation/deactivation of Call Forwarding - Secretarial over any
line appearing on the DYAD (if allowed by class of service).
a. To forward all incoming calls:
1. Select and depress the appropriate line pickup
button.
l Line pickup button lamp lights steadily.
2. Pick up the handset.
l Dial tone is heard.
3. Depress the pq feature button or dial the
Call Forwarding - Secretarial activation code.
l Confirmation tone is heard indicating that the Call
Forwarding - Secretarial feature is active.
NOTE: If intercept tone or reorder tone is heard, your call for-
warding request was not granted.
4. Hang up.
As a reminder that call forwarding is in effect, each time a call
is forwarded (prime line only), one short burst of ringing is heard
from your DYAD. Additionally, a call forwarding destination dis-
play (18 and 28button DYADs only) is provided (prime line only)
when your DYAD is idle, e.g., FWD TO 1219 ]
The party at the forwarded-to extension is allowed to call your
extension without being forwarded. Further, the party at the
forwarded-to extension may transfer a call back to your exten-
sion or leave a message waiting indication (if allowed).
You may continue to originate calls while Call Forwarding - All
Calls is in effect. Automatic callbacks from the activation of fea-
tures such as Internal Call Queuing - Callback and Outgoing
Call Queuing - Callback, and station recalls are not forwarded.
b. To cancel Call Forwarding - Secretarial:
1. Select and depress the line pickup button from which
Call Forwarding - Secretarial was activated.
l Line pickup button lamp lights steadily.
2. Pick up the handset.
l Dial tone is heard.
3. Dial the call forwarding cancellation code.
l Confirmation tone is heard indicating that the Call
Forwarding - Secretarial feature has been can-
celled.
‘4. Hang up,
5.06 Call Forwarding - Return. This feature allows you to trans-
fer a forwardedcall to the extention that activated call forwarding.
a. To return a forwarded-call:
1. First, ask the connected party to wait.
2. Depress the m feature button.
l XFER lamp winks.
l Recall dial tone is heard.
3. Dial the Call Forwarding - Return access code.
l Ringback tone is heard.
NOTES: If busy tone is heard or the party does not answer,
depress the XFER button to return to the held party.
When an outside party requests to be transferred to
an extension and the extension is busy, you may in-
voke the Internal Call Queuing - Standby feature. This
feature allows you to camp-on to the busy extension
and wait for the party to answer.
If you desire to transfer the call before the called party
answers (ringback tone must be heard), hang up the
handset. The held party hears ringback tone and waits
for the called party to answer. If the party being trans-
ferred is an “outside” party and the called party does
not answer within a preset time, the call is automati-
cally recalled to your DYAD (three-burst ringing is
heard), if idle, otherwise to the attendant. To an-
swer/return to the held call, pick up the handset.
4. When the party at the forwarding station answers,
announce the transfer.
l Ringback tone is removed.
5. Hang up.
l The call is transferred to the called party.
5.07 Forced Call Forwarding. This feature allows you to for-
ward a waiting or ringing call on your prime line extension to
another preassigned SATURN extension. Waiting or ringing calls
on other lines appearing at your DYAD cannot be forwarded.
a. To forward a waiting or ringing call:
Depress the pEJ feature button.
5-4 (4 pages)

SATURN EPABX
DYAD User Instructions A30808-X5051-C140-1-5919
Issue 1, December 1984
SECTION 6.00 CALL
6.01 Internal Call Queuing - Callback. This feature allows
you, upon dialing a busy extension number, to enter into a
queue, hang up, and be called back when the extension be-
comes available.
a. To establish an automatic callback condition.
1. You have dialed a busy extension and busy tone is
heard.
2. Do not hang up. Listen to busy tone until busy tone
changes to a steady low tone (approximately five se-
conds). Steady low tone is confirmation that you may
invoke callback queuing.
3. Hang up.
You may originate or receive other calls while waiting for the
callback however, the callback sequence does not take place
until both your extension and the previously dialed extension
are idle at the same time.
Only one callback request (Internal or Outgoing Call Queuing
- Callback) is allowed at any one time. If a second callback
is initiated, the original callback is automatically cancelled.
4. When both the called extension and your extension
become idle,
l Three-burst ringing is heard.
NOTE: If you do not answer the callback attempt within ap-
proximately 18 seconds, callback queuing is automat-
ically cancelled.
5. Pick up the handset.
l Ringback tone is heard.
l Called extension rings.
6. When the called party answers, you may begin to
talk.
b. To cancel an automatic callback:
1. Pick up the handset.
l Dial tone is heard.
2. Dial the automatic callback cancellation code.
l Confirmation tone is heard indicating the can-
cellation of the callback.
3. Hang up.
6.02 Internal Call Queuing - Standby. This feature allows you,
upon dialing a busy extension, to enter into a queue and wait
for the called party to answer. While in the standby queue, you
hear a special ringback tone and the called party hears a call
waiting tone.
a. To establish a standby queueing condition:
1. You have dialed a busy extension and busy or spe-
cial ringback tone is heard.
NOTE: On some telephones, Internal Call Queuing - Stand-
by is activated on an automatic originating or auto-
matic terminating basis. If your DYAD is assigned the
automatic originating option or the called party’s tel-
QUEUING FEATURES
- 2.
NOTE:
3.
4.
NOTE:
5.
ephone is assigned the automatic terminating option,
ignore the remainder of this procedure; when spe-
cial ringback tone is heard simply wait for the called
party to answer.
Do not hang up. Listen to busy tone until it changes
to a steady low tone (approximately five seconds).
Steady low tone is confirmation that callback queu-
ing can be invoked, if desired, by hanging up. Refer
to the feature, “Internal Call Queuing - Callback.”
Again do not hang up. Wait ‘until steady low tone
changes to a special ringback tone (approximately
five seconds). This is confirmation that you have
been placed in the standby queuing mode.
l The called party hears the call waiting tone.
Wait until the called party answers the waiting call.
You may convert from standby queuing to callback
queuing, any time, by hanging up.
When the called party answers, you may begin to
talk.
6.03 Outgoing Call Queuing - Callback. This feature allows
you, upon dialing a busy outgoing trunk group, to enter into
a queue, hang up, and be called back when a trunk becomes
available.
This feature applies to direct trunk group access only. For Least
Cost Routing (LCR) access, refer to the feature, “Least Cost
Routing.”
a. To activate Outgoing Call Queuing - Callback:
You have dialed a trunk group access code (e.g.,
9, 82, 83, etc.) and encountered busy tone.
Do not hang up. Listen to busy tone until you hear
a steady low tone (approximately five seconds).
Steady low tone is confirmation that you may invoke
callback queuing.
Hang up.
You can originate or receive calls while callback queuing is
active. When a trunk becomes available and your DYAD is idle,
a callback is attempted.
Only one callback request (Internal or Outgoing Call Queuing
- Callback) is allowed at any one time. If a second automatic
callback is initiated, the original callback is cancelled.
4. When a trunk becomes available,
l Three-burst ringing is heard.
NOTE: If you do not answer the callback attempt within 18
seconds (nominal), callback queuing is automatically
cancelled.
5. Pick up the handset.
l Dial tone is heard.
6. Complete dialing the desired number (do not dial
the trunk group access code).
.
6-l

SATURN EPABX
DYAD User instructions A30808-X5051-C140-l-6919
Issue 1, December 1984
b. To cancel an automatic callback:
1. Pick up the handset.
. Dial tone is heard.
2. Dial the automatic callback cancellation code.
l Confirmation tone is heard indicating the can-
cellation of the callback.
3. Hang up.
6.04 Outgoing Call Queuing - Standby. This feature allows
you, upon dialing a busy outgoing trunk group, to enter into
a queue and wait for a trunk to become available.
This feature applies to direct trunk group access only. For Least
Cost Routing (LCR) access, refer to the feature, “Least Cost
Routing.”
a. To activate Outgoing Call Queuing - Standby:
1. You have dialed a trunk group access code (e.g.,
9, 82, 83, etc.) and encountered busy tone.
2. Do not hang up. Listen to busy tone until you hear
a steady low. tone (approximately five seconds).
NOTE: Steady low tone is confirmation that callback queu-
ing can be invoked, if desired, by hanging up. Refer
to the feature, “Outgoing Call Queuing - Callback.”
3. Again do not hang up. Listen to steady low tone (ap-
proxi_mately five seconds) until you hear silence (or
music, if provided). This is confirmation that you
have been placed in the standby queuing mode.
4. Continue to listen to silence (or music, if provided)
until a trunk becomes available.
l Dial tone is heard when a trunk becomes
available.
NOTE: You may convert from standby queuing to callback
queuing, anytime after hearing steady low tone, by
hanging up. Refer to the feature, “Outgoing Call
Queuing - Callback.”
5. Upon hearing dial tone, complete dialing the desired
number (do not redial the trunk group access code).
6-2 (2 pages)