SBC SBC-368 Safety guide

SBC 368 MULTI-HANDSET
CORDLESS SYSTEM
2.4 GHz Digital DSS
Caller ID/Call Waiting Type 2 and Call Waiting ID Options
Owner’s Manual
Installation and operating instructions
Please read
this manual
carefully
before use.
Keep for your
reference.
CALLER ID / CALLER ID CALL WAITING /
CALL WAITING ID OPTIONS COMPATIBLE
Caller ID, Caller ID Call Waiting, and/or Call Waiting ID Options
Services, where available, are SBC’s services. After
subscribing to Caller ID, Caller ID Call Waiting and/or Call
Waiting ID Options Services, this phone will display caller/Caller
Waiting party’s name and phone number, and the accessing soft
keys of the Call Waiting ID Options service.

1
PAGE
IMPORTANT INFORMATION 3
IMPORTANT SAFETY INSTRUCTIONS 3
SPECIAL FEATURES 4
QUICK REFERENCE 5
PREPARATION 7
CHARGING THE BATTERY PACK 7
LOACTION OF CONTROLS 8
LCD DISPLAY
13
GETTING STARTED
14
CHOOSE THE BEST LOCATION
14
CONNECTING THE BASE UNIT
15
SPARE BATTERY
15
WALLMOUNTING BASE UNIT
16
REGISTRATION OF HANDSETS
17
CHOOSE THE DIALING MODE
18
MENU SETTINGS
19
STRUCTURE AND OPTIONS
19
MENU FUNCTIONS
21
BASIC OPERATION
27
TO MAKE A CALL
27
TO ANSWER A CALL
27
TO REDIALA CALL
28
TO MUTE A CALL
28
ADJUSTING HANDSET VOLUME
29
USING HANDSET SPEAKERPHONE
29
PAGING FROM BASE TO HANDSETS
29
ADVANCED OPERATION
30
FLASH
30
PAUSE
30
DIALING MODE: PULSE TO TONE
30
DIAL VOICE MAIL
31
DIAL BACK FROM CALLER ID LIST
31
DIALING FROM PHONE BOOK DIRECTORY
31
HEADSET INSTALLATION
32
CALLER ID OPERATION
33
ABOUT CALLER IDENTIFICATION
33
CALLER ID LIST
33
CALL WAITING ID OPTIONS
36
PHONE BOOK DIRECTORY
37
REVIEWING PHONE BOOK DIRECTORY
37
ADDING APHONE BOOK NUMBER
37
EDITING A PHONE BOOK NUMBER
39
DELETING AN ENTRY FROM A PHONE BOOK DIRECTORY
39
DIALING FROM PHONE BOOK DIRECTORY
40
MULTI-HANDSET OPERATION
41
INTERCOM
41
CALL TRANSFER
41
CALL CONFERENCING
42
OPTIONAL FEATURES DIAL LIST
43
DIALING SERVICES
43
3-WAY CALLING
43
CONTENTS

2
ADDITIONAL INFORMATION
44
CAPACITY
44
OUT OF RANGE
44
NO CONNECTION
44
TROUBLESHOOTING
45
CARE AND MAINTENANCE
46
FCC REQUIREMENTS
47
CONTENTS

3
To reduce the risk of fire, electric shock and/or injury, always follow these
basic safety precautions when using your telephone equipment.
1. Read, understand, and follow all
instructions.
2. Unplug this telephone from the wall outlet
before cleaning. Do not use liquid or
aerosol cleaners. If necessary, use a soft
cloth lightly moistened with a mild
detergent solution.
3. Do not use this telephone near a bathtub,
kitchen sink, wash bowl, laundry tub,
swimming pool, a wet basement or
anywhere else there is water or liquid.
4. Do not place this telephone on an unstable
cart, stand or table. A fall could cause
serious damage to the phone.
5. Slots and openings in the cabinet at the
back or bottom are provided for ventilation
to protect the unit from overheating.
These openings must not be blocked or
covered. Do not place this telephone on a
bed, sofa, rug or other similar surface.
This telephone should never be placed
near or over a radiator or heat register.
This telephone should not be placed in a
built-in installation unless proper ventilation
is provided.
6. Never push objects of any kind through
slots in the phone. They could touch
dangerous voltage points or short out parts
that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the
telephone.
7. Unplug this telephone from the wall outlet
and refer to a qualified service
representative in any of the following
situations:-
a) If liquid has been spilled into the
telephone
b) If the telephone has been exposed to
rain or water.
c) If the telephone does not operate
normally by following the operating
instructions. Adjust only those
controls that are covered by the
operating instructions. Improper
adjustment of other controls may
result in damage and will often
require extensive work by a qualified
technician to restore the telephone to
normal operation.
d) If the telephone has been dropped or
the case has been damaged.
e) If the telephone exhibits a distinct
change in performance.
8. Do not use the telephone to report a gas
leak in the vicinity of the leak.
9. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
10. Never install jacks in a wet location unless
the jack is specifically designed for wet
locations.
11. Never touch uninsulated telephone wires
or terminals unless the telephone line has
been disconnected at the network
interface.
12. Use with caution when installing or
modifying telephone lines.
13. To reduce the risk of electric shock, do not
disassemble this product, but take it to a
qualified serviceman when some service
or repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause electric
shock when the appliance is subsequently
used.
IMPORTANT INFORMATION
Use only with Class 2 Power Source, 9V DC, 700mA

4
SPECIAL FEATURES
The SBC 368 Multi-handset Cordless System is designed and engineered to
exacting standards for reliability, long life, and outstanding performance.
Note:
Charge the battery for about 15 hours before initial use.
•2.4 GHz Digital DSS Cordless Phone
•Multiple handsets capability supports up to 8 handsets
•Handset-to-Handset two-way intercom independent of the base unit.
•Handsfree speakerphone on base unit, giving the base complete functionality of
another handset
•Dedicated keys on the base unit : Redial / Intercom / Speakerphone / Mute /
Flash / Directory / Voicemail / Optional features Dial
•Handsfree speakerphone on handset
•Two-way intercom between handsets
•Caller ID Type I, II and Call Waiting ID Options capability
•Backlit 7-Line Multi-Function LCD on both the handset and the base unit
•Five Softkeys on both handset and base unit to access different functions
depending on which mode the phone is currently in.
•Handset and base unit Volume Control
•New Call/Voice Mail Message Waiting Indicator on both handset and base unit
•Out of Range indication
•Non-volatile memory for 50 Name and Number Caller ID Records, 50 Name and
Number Phone Book Directory Records, and 20 Last Dialed numbers.
•English/Spanish Intelligent LCD Display
•Spare Battery Capability
•2.5 mm Headset Jack
IMPORTANT INFORMATION

5
QUICK REFERENCE
Task Steps Page
1 Adjust receiver volume The handset and the base unit have 4
receiver levels which can be adjusted
during off hook.
24
2 Make call 1. Press [Talk] or [Spk.] on the handset
or press [Speakerphone] on the base
unit and listen for dial tone.
2. Dial number (For memory dial feature,
see related reference.)
3. Press [Talk] or return the handset to
base to hang up or press
[Speakerphone] if talking on the base
unit.
23
3 Answer call 1. Press [Talk] or [Spk.] on the handset or
press [Speakerphone] on the base unit
to pick up a call
2. Press [Talk] or return the handset to
base to hang up or press
[Speakerphone] if talking on the base
unit.
23
4 Redial last number 1. Press [Talk] or [Spk.] on the handset
or press [Speakerphone] on the base
unit and listen for dial tone.
2. Press [Redial] to dial out the last
dialed number.
23
5 Dial from redial list 1. Press [Redial].
2. Press [_] or [_] to review list.
3. Press [Talk] or [Spk.] on the handset
or press [Speakerphone] on the base
unit to access dial tone and dial the
number.
24
6 Review Caller ID List Press [_] or [_] during standby mode. 28
7 Dial Caller ID number Review Caller ID List to display number,
then press [Talk] or [Spk.] on the handset
or [Speakerphone] on the base unit.
29
8 Delete Caller ID number Review Caller ID List to display number,
then press [DELETE]. 29
IMPORTANT INFORMATION

6
QUICK REFERENCE
Task Steps Page
9 Add new number to
Phone Book 1. Press [DIR.].
2. Press [SAVE] and input number.
3. Press [OK] and input name.
4. Press [SAVE] to store.
32
10 Store Caller ID number
to
Phone Book
1. Display Caller ID number.
2. Press [SAVE] to store the number to
Phone Book.
32
11 Dial from Phone Book 1. Press [DIR.].
2. Press [_] or [_] to find the desired
directory record.
3. Press [OK] to dial out.
34
12 Switch to waiting call Press [Flash]. 26
13 Page from base to all
handsets 1. Press [Int./Page].
2. Press [*] or [#]
3. All handset(s) in range will ring.
25
14 Intercom between
handsets 1. Press [Int.].
2. Press the desired handset number.
3. Press [EXIT] to terminate the intercom.
35
15 Intercom between
handsets and base unit 1. Press [Int.]
2. Press [0] to access base unit
3. Press [EXIT] to terminate the intercom
35
16 Call Transfer 1. Press [Int.] on handset or [Int./Page]
on base unit while engaging external
line.
2. Press the desired handset number or
press [0] for base unit.
3. Press [Talk] on handset or
[Speakerphone] on the base unit to
take back the call at any point, or the
call will be returned to you if the party
you are transferring does not answer
within 20 seconds.
35
IMPORTANT INFORMATION

7
CHARGING THE BATTERY PACK
Charge the battery pack for at least 15 hours the first time before you start using
your phone.
1. Press on the release point and slide downward to open the battery cover.
2. Insert the battery pack into the battery compartment and make sure to position
according to polarity markings.
3. Slide the battery cover upward until it snaps into place.
4. Place the handset on the base unit. Connect the AC adapter to the 9V DC jack
of the base unit and to a standard 120V AC wall outlet. Make sure that the
Charge LED of the base unit lights, and charging begins.
When the Battery Power Becomes Low
The battery icon on the left of the display will be on and the handset beeps
intermittently while it is in use. If you DO NOT recharge the handset battery, will
be on for certain period, and then “BACK TO CHARGER” is displayed and the
handset does not function when you press the keys.
Clean the Battery Contacts
To maintain a good charge, it is important to clean all battery contacts on the
handset and the base unit with a soft, dry cloth about once a month. Use a pencil
eraser or other contact cleaner. Do not use any liquids or solvents.
Caution:
1. Use ONLY with SBC 368 AC Adapter (AC 120V, DC9V, 700mA).
2. The AC adapter must remain connected at all times (It is normal for the adapter
to feel warm during in use).
3. Do not remove the battery from the handset to charge it.
4. Never throw the battery into a fire, disassemble it, or heat it.
5. Do not remove or damage the battery casing.
6. If you do not expect to use your phone for a month or longer, remove the
batteries. Batteries can leak chemicals that can destroy electronic parts.
PREPARATION

8
LOCATION OF CONTROLS
Handset
Message Waiting /New Call Light
(a) Flash rapidly when ringing.
(b) Flash regularly if you have message in your voicemail or new Caller ID in Call
Log.
(c) Light when the handset is in use.
Speakerphone Light
Light when speakerphone is in use.
Headset Jack
The headset jack allows the use of a headset with a standard 2.5mm plug.
Dial Pad
The numeric keys are used in the conventional manner for dialing.
PREPARATION

9

10
Talk Key
The [Talk] key is used to access the telephone line.
Up / Down Keys [_] /[_]
(a) While on a call, press [_] or [_] to adjust the volume.
(b) During standby, press [_] or [_] to scroll through Menu options; access Caller ID
Records, Phonebook Directory Records and Redial List.
Dial 7 / Mute Key
(a) While reviewing the Call ID Record, press [Dial 7] to dial a Call Back in 7-digit
format.
(b) While on a call, press [Mute] to mute the microphone for privacy.
Dial 10 / Redial Key
(a) While reviewing the Call ID Record, press [Dial 10] to dial a Call Back in 10-digit
format.
(b) While off-hook, press [Redial] to recall and dial the last phone number dialed.
(c) While on-hook, press [Redial] to access the Redial List. Using [_] or [_] to select
the desired number and press [Talk] to dial it out.
(d) Press the key during Pre-dial or Phone book number entry will enter a 2-second
pause into a dialing sequence with “P” appears on the display.
Dial 11 / Flash Key
(a) While reviewing the Call ID Record, press [Dial 11] to dial a Call Back in 11-digit
format.
(b) The [Flash] key is used to access telephone company services such as Call
Waiting.
Intercom Key [Int.]
During standby, press the key to activate the intercom function between handsets,
answer a paging call, or terminate an intercom call. While on a line, press the key to
transfer the call to a particular handset or the base.
Speakerphone Key [Spk.]
Press to turn on the handsfree speakerphone and also dial the number on the
display.You are still required to press [Talk]to end your call.
PREPARATION

11
5 Softkeys
Depending on the handset’s mode, the appropriate functions of the 5 Softkey keys
are displayed on the screen.
Mode Softkey1 Softkey2 Softkey3 Softkey4 Softkey5
Standby SAVE MENU SERVICE DIR. DIAL V.M.
MENU Operation --OKEXIT-
SERVICE
Operation 411 RPT DIAL FWD ON FWD OFF CALL RTN
DIAL V. M.
Operation -EDIT OK EXIT -
Off-Hook - - SERVICE DIR. DIAL V.M.
Talk 3WAY - SERVICE - -
Caller ID Review SAVE - - EXIT DELETE
Directory Review SAVE EDIT OK EXIT DELETE
Pre-Dialing SAVE - OK EXIT DELETE
Redial List Review SAVE - OK EXIT DELETE
Call Waiting
Deluxe HOLD DROP ANS JOIN SAY BUSY SEND V.M.
Call Waiting -ANS---
PREPARATION

12
Base Unit
Message Waiting / New Call Light / In-Use Indicator
(a) Flash when ringing, or if you have message in your voicemail or new Caller ID in
Call Log.
(b) Light whenever this phone, or any other telephone on the line, is being used.
Speakerphone Light
Light when speakerphone is in use.
Charge Light
Light when handset is on the cradle and being charged.
Spare Battery Light
Light when the spare battery is in the charging compartment.
Dial Pad
The numeric keys are used in the conventional manner for dialing.
Speakerphone Key
Press to turn on the speakerphone and also dial the number on the display.
PREPARATION

13
Up / Down Keys [_] /[_]
(a) While on a call, press [_] or [_] to adjust the volume.
(b) During standby, press [_] or [_] to scroll through Menu options; access Caller ID
Records, Phonebook Directory Records and Redial List.
Dial 7 / Mute Key
(a) While reviewing the Call ID Record, press [Dial 7] to dial a Call Back in 7-digit
format.
(b) While on a call, press [Mute] to mute the microphone for privacy.
Dial 10 / Redial Key
(a) While reviewing the Call ID Record, press [Dial 10] to dial a Call Back in 10-digit
format.
(b) While off-hook, press [Redial] to recall and dial the last phone number dialed.
(c) While on-hook, press [Redial] to access the Redial List. Using [_] or [_] to select
the desired number and press [Speakerphone] to dial it out.
(d) Press the key during Pre-dial or Phone book number entry will enter a 2-second
pause into a dialing sequence with “P” appears on the display.
Dial 11 / Flash Key
(a) While reviewing the Call ID Record, press [Dial 11] to dial a Call Back in 11-digit
format.
(b) The [Flash] key is used to access telephone company services such as Call
Waiting.
Intercom / Page Key [Int./Page]
During standby, press the key to page all handsets or activate the intercom function
between base and handset, answer a paging call, or terminate an intercom call.
While on a line, press the key to transfer the call to a particular handset.
5 Softkeys
Depending on the handset’s mode, the appropriate functions of the 5 Softkey keys
are displayed on the screen.
PREPARATION

14
Mode Softkey1 Softkey2 Softkey3 Softkey4 Softkey5
Standby SAVE MENU SERVICE DIR. DIAL V.M.
MENU Operation --OKEXIT-
SERVICE
Operation 411 RPT DIAL FWD ON FWD OFF CALL RTN
DIAL V. M.
Operation - EDIT OK EXIT -
Off-Hook - - SERVICE DIR. DIAL V.M.
Talk 3WAY - SERVICE - -
CID Review SAVE - - EXIT DELETE
Directory Review SAVE EDIT OK EXIT DELETE
Pre-Dialing SAVE - OK EXIT DELETE
Redial List Review SAVE - OK EXIT DELETE
Call Waiting
Deluxe HOLD DROP ANS JOIN SAY BUSY SEND V.M.
Call Waiting -ANS---
LCD DISPLAY
(1) First row shows the caller name.
(2) Second row shows the caller’s number,
(3) Third row shows the calling date, time, sequence number of the call log with
new and repeated call ICONs.
(4) The fourth through seventh rows show the different labels of the five soft keys.
Backlit LCD Display
Both the handset and the base unit have the backlit LCD display. It will light when
you start using the handset or the base unit, or when a call is received. The display
light will stay on for a few seconds after pressing a button or lifting the handset off
the base unit.
Backlit Keypad
The numeric keys will light when you press a key or when a call is received. The
light will stay on for a few seconds after pressing a key or answering a call.
PREPARATION

15
Carefully remove your telephone from its shipping carton. If there is any visible
damage, do not attempt to operate this equipment. Return it to the place of
purchase.
Check to be sure the following items come with the phone.
•Base Unit
•Two Handsets with Belt Clips
•Two Battery Pack
•Long Telephone Line Cord
•Short Telephone Line Cord for Wall Mounting
•ACAdapter
•Wall-Mounting Bracket
•Owner’s Manual
CHOOSE THE BEST LOCATION
Calls are transmitted between the base unit and the handset, or between handset &
handset, by using wireless radio waves. For maximum distance and noise-free
operation, here are some important guidelines you should consider:
1. The location should be close to both a phone jack and a continuous power outlet
which is not switch controlled.
2. Keep the base and the handset away from sources of electrical noise such as
TV, personal computer, or another cordless phone.
3. In a HIGH and CENTRAL location with no obstructions such as walls.
4. The base can be placed on a desk, tabletop or mounted on wall.
Note:
While using the handset:
If you are near a microwave oven which is being used, noise may be heard from the
receiver or the speaker. Move away from the microwave oven and closer to the
base unit.
If more than one cordless phone is being used and your handset is near another
cordless phone’s base unit, noise may be heard. Move away from other cordless
phone’s base unit and closer to your base unit.
Tip:
Should you experience any difficulty when operating the telephone in close proximity
to a wireless networking device you should move the telephone away from the
networking device to receive the clearest signal.
GETTING STARTED

16
CONNECTING THE BASE UNIT
1. Plug one end of the telephone line cord into the jack on the back of the base unit
and plug the other end of this cord into the house modular telephone wall jack.
2. Press the line cord in the slot provided.
3. Tie up loose cords to prevent tangling and tripping.
4. Plug the AC adapter into the 9V DC jack on the base and the other end into a
standard 120V AC wall outlet.
5. Press the cord in the slot on the housing to prevent the cord from pulling loose.
6. Set the base unit on a tabletop and then place the handset on the base unit.
Note:
1. Use only the AC adapter supplied. Do not use any others.
2. Connect the AC adapter to a continuous power outlet.
3. Place the base unit close to the AC outlet so that you can unplug the AC
adapter easily.
Tip:
If your telephone outlet is not modular, contact your telephone company for
assistance.
SPARE BATTERY
You can use the spare battery pack to replace a drained handset battery to ensure
uninterrupted use.
1. Open the spare battery compartment by pressing the release button on the
right of the base unit.
2. Place a battery pack in the drawer with the charge contacts facing up and to the
right.
3. Push to close the drawer. Make sure the Spare Battery LED lights, and
charging begins.
GETTING STARTED

17
WALLMOUNTING BASE UNIT
The base unit can be mounted on a wall phone plate by using the supplied wall-
mounting bracket.
1. Bring the barrel plug of the AC adapter through
the rectangular opening on the bottom of the wall-
mounting bracket.
2. Plug the adapter’s barrel plug into the 9V DC jack
on the base unit and press the cord in the slot
provided.
3. Plug one end of the short telephone line cord into
the TEL. LINE jack at the bottom of the base unit.
4. Bring the free end of
the telephone line
cord through the
opening (between
the upper and lower
keyholes) in the
bracket.
5. Place the wall-
mounting bracket on
the bottom of the
base unit and insert two short tabs on the base
unit.
6. Press on the two hook-tabs, aligning it over the
respective slots and press down until it snaps into place.
7. Hold the base up next to the wall jack and plug
in the line cord.
8. Place the base unit on the posts of the wall
plate and push down until the unit is firmly
seated.
9. Plug the AC adapter into a standard 120VAC
wall outlet.
GETTING STARTED

18
REGISTRATION OF HANDSET
The first registered handset will be automatically assigned as HS-1 to the base unit.
When additional handsets are registered to the system, they will be assigned
extension numbers in the following sequence: HS-2, HS-3, and up to HS-8.
On the Base Unit:
Press [MENU] and “REGISTRATION” appears on the
display.
Press [OK] and “WAITING REGISTER” is displayed.
You are now ready to register your handset.
Note: The base unit will return to standby mode if no
handset registration takes place within 25 seconds.
On the Handset:
After the handset is charged, remove it from the
base unit. “HS_ _” is displayed
Press [MENU] and “REGISTRATION” appears on
the display.
Press [OK] and select “ADD A HANDSET?”.
Press [OK] to register and “CONNECTING” is
displayed for 1 to 2 seconds.
If the handset displays “REG OK NEW ID=1”, the
connection with the base unit is established.
If the handset displays “NO CONNECTION”, repeat
the above steps all over again.
REGISTRATION 
OK EXIT
WAITING REGISTER
EXIT
NO NEW CALL
HS_ _
SAVE MENU SERVICE DIR. DIAL V.M.
REGISTRATION 
HS_ _
OK EXIT
ADD A HANDSET? 
OK EXIT
REG OK NEW ID=1
GETTING STARTED

19
The handset will return to “REGISTRATION” after 2
seconds. Press [EXIT] to end the registration.
CHOOSE THE DIALING MODE
If your home is equipped with a touchtone dialing system, the phone will be ready to
use as soon as the battery is charged. If you have a pulse (rotary) dialing system,
you will need to set the dialing mode as follows:
1. Press [MENU].
2. Press [_] or [_] to select “DIAL MODE”.
3. Press [OK]. Using [_] or [_] to select “PULSE MODE”.
4. Press [SAVE] to confirm the selection.
You are now ready to use your new telephone
NO NEW CALL
HS-1
SAVE
MENU
SERVICE
DIR.
DIAL
V.M.
GETTING STARTED