Scalys TrustBox User manual

User Guide
TrustBox_IND_S1
Doc.: User Guide, Rev. 0.4
Doc. ID: TBOXINDS1_UG_04

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1. Disclaimer
Scalys would like to point out that the information contained in this user guide may be
subject to alteration, particularly as a result of the constant upgrading of Scalys products
and solutions. This document does not entail any guarantee on the part of Scalys with
respect to technical processes described in the user guide or any product characteristics set
out in the user guide. Scalys assumes no responsibility or liability for the use of the described
product(s) or solutions, conveys no license or title under any patent, copyright or mask work
rights to these products and makes no representations or warranties that these products are
free from patent, copyright or mask work right infringement unless otherwise specified.
Applications and use cases that are described in this user guide are for illustration purposes
only.
Scalys makes no representation or warranty that such application will be suitable for the
specified use without further testing or modification. Scalys expressly informs the user that
this user guide only contains a general description of processes and instructions which may
not be applicable in every individual case. In cases of doubt, please contact Scalys.
Scalys points out that the information contained in this user guide is constantly being
updated in line with the technical alterations and improvements made by Scalys to the
products and thus this user guide only reflects the technical status of the products by Scalys
at the time of publishing.
Brand and product names are trademarks or registered trademarks of their respective
owners.
©2019 by Scalys BV
Scalys BV
Haaksbergerstraat 67
7554 PA Hengelo
The Netherlands
www.Scalys.com

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2. General Usage Information
This device and associated software are not designed, manufactured or intended for use or
resale for operation and life support, navigation, aircraft, nuclear or any other application in
a hazardous environment in which failure of products could lead directly to death, personal
injury or severe physical or environmental damage.
You understand and agree that your use of Scalys devices as a component in High Risk
Applications is entirely at your risk. To minimize the risks associated with your products and
applications, you should provide adequate design and operating safeguards. You are solely
responsible for compliance with all legal, regulatory, safety, and security related
requirements concerning your products. You are responsible to ensure that your systems
(and any Scalys hardware or software components incorporated in your systems) meet all
applicable requirements.
Unless otherwise stated in the product documentation, the Scalys device is not provided with
error-tolerance capabilities and cannot, therefore, be deemed as being engineered,
manufactured or setup to be compliant for implementation or for resale as a device in High
Risk Applications. All application and safety related information in this document (including
application descriptions, suggested safety measures, suggested Scalys products, and other
materials) is provided for reference only.

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3. Revision History
Revision
Brief Description of
Changes
Date of Issue
Author/ Editor
0.1
Initial Issue
20th of May 2019
HK
0.2
Update manual
5th of June 2019
HK
0.3
Update manual
4th of July 2019
PY
0.4
Update manual
29th of August 2019
DL
4. Terms and Conditions
Scalys warrants products in accordance with defined regional warranty periods.
Scalys sells products worldwide and declares regional General Terms & Conditions of Sale,
and Purchase Order Terms & Conditions.
Visit http://www.scalys.com/terms-and-conditions.
For contact information, refer to contact information on the last page of this user guide or
visit our website page: https://scalys.com/contact-us/.
5. Product Safety
Your Scalys product was developed and tested carefully to provide all features necessary to
ensure its compliance with electrical safety requirements. It was also designed for long fault-
free life. However, the life expectancy of your product can be drastically reduced by improper
treatment during unpacking and installation. Therefore, in the interest of your own safety and
of the correct operation of your Scalys product, you are requested to conform with the
following guidelines.
6. Customer Support contact
Contact Scalys support by visiting: http://www.scalys.com/support .
7. Customer feedback
If you have any difficulties using this user guide, discover an error, or just want to provide
some feedback, contact Scalys support. Detail any errors you find. We will correct the errors
or problems as soon as possible and post the revised user guide on our website.

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8. Safety Instructions
As a precaution and in case of danger, the power connector must be easily accessible. The
power connector is the product’s main disconnect for the device.
Warning
All operations on this product must be carried out by good skilled personnel only.
Electric Shock
Before installing a Scalys product into a system always ensure that your main power is
switched off. Serious electrical shock hazards can exist during all installation, repair, and
maintenance operations on this product. Therefore, always unplug the main power cable and
any other cables which provide external voltages before performing any work on this
product.
9. ESD
Electronic board inside the TrustBox and their components are sensitive to static electricity.
Therefore, care must be taken during all handling operations and inspections of this product,
in order to ensure product integrity always.
Do not handle this product out of its protective enclosure while it is not used for operational
purposes unless it is otherwise protected. Whenever possible, unpack or pack this product
only at EOS/ESD safe workstations. Where a safe workstation is not guaranteed, it is
important for the user to be electrically discharged before touching the product with his/her
hands or tools.
The easiest way to do this is by touching a metal part of your system housing. It is
particularly important to observe standard anti-static precautions when changing add-on
boards, jumper settings etc.

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10. Instructions
In order to maintain Scalys product warranty, this product must not be altered or modified in
any way. Changes or modifications to the product, that are not explicitly approved by Scalys
and described in this user guide or received from Scalys Support as a special handling
instruction, will void your warranty. This product should only be installed in or connected to
systems that fulfil all necessary technical and specific environmental requirements. This
also applies to the operational temperature range of the specific board version that must not
be exceeded. If batteries are present, their temperature restrictions must be considered. In
performing all necessary installation and application operations, only follow the instructions
supplied by the present user guide. Keep all the original packaging material for future storage
or warranty shipments. If it is necessary to store or ship the product then re-pack it in the
same manner as it was delivered. Special care is necessary when handling or unpacking the
product. See Special Handling and Unpacking Instruction.

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Table of Content
1. GENERAL INSTRUCTIONS ......................................................................................................... 9
1.1. ELECTROSTATIC DISCHARGE (ESD)................................................................................................. 10
1.2. GROUNDING OF THE PRODUCT......................................................................................................... 10
2. ELECTROMAGNETIC COMPATIBILITY (EMC) .......................................................................... 11
3. PACKAGE ................................................................................................................................ 12
3.1 PACKAGE....................................................................................................................................... 12
3.2 SCOPE OF DELIVERY....................................................................................................................... 12
3.3 TYPE LABEL AND PRODUCT IDENTIFICATION ..................................................................................... 13
4. SYSTEM OVERVIEW ................................................................................................................ 14
4.1 INTERFACES &CONNECTIONS TRUSTBOX ........................................................................................ 14
4.2 FRONT VIEW.................................................................................................................................. 15
4.3 SIDE VIEWS ................................................................................................................................... 15
4.4 LEFT SIDE INTERFACES................................................................................................................... 15
4.5 RIGHT SIDE INTERFACES................................................................................................................. 16
5. THERMAL BEHAVIOR OF TRUSTBOX ...................................................................................... 20
5.1 CONVECTION COOLING METHOD...................................................................................................... 20
5.2 MAXIMUM OPERATING TEMPERATURE............................................................................................. 20
6. INSTALLATION INSTRUCTIONS .............................................................................................. 21
6.1 SYSTEM MOUNTING ....................................................................................................................... 22
7. OPERATING THE TRUSTBOX................................................................................................... 24
7.1 CONNECTING TO DC MAIN POWER SUPPLY...................................................................................... 24
7.2 OPERATING SYSTEM ...................................................................................................................... 24
7.3 FIRMWARE STRUCTURE .................................................................................................................. 24
7.4 CONNECTION ................................................................................................................................. 24
7.4.1 Serial...............................................................................................................................................24
7.4.2 Network ..........................................................................................................................................25
7.5 LOGGING IN ................................................................................................................................... 25
7.6 BOOT PROCESS .............................................................................................................................. 25
7.6.1 System organization .....................................................................................................................25
7.7 AZURE IOTEDGE............................................................................................................................ 27
8. MAINTENANCE AND CLEANING .............................................................................................. 28
9. SPECIFICATIONS TBOXINDS1 ................................................................................................. 29
9.1 TECHNICAL SPECIFICATIONS ........................................................................................................... 29
9.2 MECHANICAL SPECIFICATIONS ........................................................................................................ 30
9.3 WALL MOUNT SPECIFICATIONS ....................................................................................................... 30

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1. General Instructions
In this chapter the general instructions, which have been compiled for your safety and to
ensure to apply in accordance with intended regulations. If the following general safety
instructions are not observed, it could lead to injuries to the operator and/or damage of the
product; in cases of non-observance of the instructions Scalys is exempt from accident
liability, this also applies during the warranty period.
The product has been built and tested according to the basic safety requirements for low
voltage (LVD) applications and has left the manufacturer in safety-related, flawless
condition. To maintain this condition and to ensure safe operation, the operator must not
only observe the correct operating conditions for the product but also the following general
safety instructions:
The product must be used as specified in the product documentation, in which the
instructions for safety for the product and for the operator are described. These
contain guidelines for setting up, installation and assembly, maintenance, transport
or storage.
The on-site electrical installation must meet the requirements of the country's
specific local regulations.
If a power cable comes with the product, only this cable should be used. Do not use
an extension cable to connect the product.
To guarantee that enough air circulation is available to cool the product, please
ensure that the ventilation is allowed around the device and the enclosure of the
product is not covered by anything blocking heat exchange. Do not place the system
close to heat sources or damp places.
Only devices or parts which fulfil the requirements of SELV circuits (Safety Extra Low
Voltage) as stipulated by IEC 60950-1 may be connected to the available interfaces.
Before opening the device, make sure that the device is disconnected from the mains.
Complete disconnection is only possible if the power cable is removed from the wall
plug or from the device. Ensure that there is free and easy access to enable
disconnection.
The device may only be opened for the insertion or removal of add-on cards
(depending on the configuration of the system). This may only be carried out by
qualified operators.
Only original accessories (including above-mentioned add-on cards, memory cards)
that have been approved by Scalys can be used.
Please note safe operation is no longer possible when any of the following applies:
oThe device has visible damages.
oThe device is no longer functioning.
In this case the device must be switched off and it must be ensured that the device
can no longer be operated.

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1.1.Electrostatic Discharge (ESD)
A sudden discharge of electrostatic electricity can destroy static-sensitive devices or micro
circuitry. Therefore, proper packaging and grounding techniques are necessary precautions
to prevent damage. Always take the following precautions:
1. Transport boards in ESD-safe containers such as boxes or bags.
2. Keep electrostatic sensitive parts in their containers until they arrive at the ESD-safe
workplace.
3. Always be properly grounded when touching a sensitive board, component, or
assembly.
4. Store electrostatic-sensitive boards in protective packaging or on antistatic mats.
1.2.Grounding of the Product
By following the guidelines below, electrostatic damage to the device can be avoided:
1. Always use properly grounded tools and equipment.
2. Use antistatic mats, heel straps, or air ionizers for more protection.
3. Always handle electrostatically sensitive components by their edge or by their
casing.
4. Avoid contact with pins, leads, or circuitry.
5. Turn off power and input signals before connecting test equipment.
6. Keep work area free of non-conductive materials such as ordinary plastic assembly
aids and Styrofoam.
7. Use only field service tools which are conductive, such as cutters, screwdrivers, and
vacuum cleaners.
8. Always place drives and boards PCB-assembly-side down on the foam.

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2. Electromagnetic Compatibility (EMC)
This product is intended for use in industrial areas. The most recent version of the EMC
guidelines (EMC Directive 2014/30/EU). If the user modifies and/or adds to the equipment
(e.g. installation of add-on cards) the prerequisites for the CE conformity declaration (safety
requirements) may no longer apply.
This is a class A product. In domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

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3. Package
Please check that your package is complete and contains the items below (according to the
ordered unit configuration). If you discover damaged or missing items, please contact your
distributor.
3.1Package
Figure 1. TrustBox cardboard box
Proceed as follows to unpack the TrustBox:
1. Remove packaging.
2. Do not discard the original packaging. Keep it for future relocation.
3. Check the delivery for completeness by comparing it with your order.
4. Please keep the associated paperwork. It contains important information for handling
the unit.
5. Check the contents for visible shipping damage.
6. If you notice any shipping damage or inconsistencies between the contents and your
order, please contact your distributor for help and information.
3.2Scope of Delivery
1. TBOXINDS1 (corresponding to the ordered system configuration)
2. Power adaptor (EU, UK and US plug included)
3. Wi-Fi antenna

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3.3Type Label and Product Identification
The type label (product name, serial number) of your TBOXINDS1 system are located on the
bottom side of the device.

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4. System Overview
The TrustBox is a highly scalable and flexible industrial IoT Edge leaf node device. Based on
the latest NXP LS1012A, a 64-bit ARM® v8 network processor series, the new maintenance-
free, fanless, TrustBox was developed as an intelligent IoT leaf node for secure IoT edge
applications.
The TrustBox is one of the first Scalys products which is Microsoft® Azure certified. This
means the hardware is tested and verified and can be integrated into Microsoft® Azure IoT
Services.
The compact TrustBox shows a broad range of interfaces which allow a connection on
various communication levels. For networking functionality, it offers two 1 Gb Ethernet
connections. For local data collection, e.g. link to sensor and machine level, it offers an
internal header to expand connectivity. TrustBox hardware system configuration and the
robust construction with excellent mechanical stability offer the superior qualities of an edge
device designed for operation in industrial environments. It is a passively cooled system
based on a compact aluminum chassis. The rated voltage of the mains (+5V- 12V DC) can
be found on the type label. The type label is located at the bottom side of the device.
4.1 Interfaces & Connections TrustBox
Figure 2. Available interfaces of TrustBox, front view

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4.2 Front View
Figure 3. Scalys TBOXINDS1 - front view
4.3 Side Views
Figure 4. Scalys TBOXINDS1 –left and right side views
4.4 Left Side Interfaces
USB 3.0
The TrustBox has 2 USB 3.0 interfaces.
Gigabit Ethernet
The TrustBox has 2x 1 Gigabit Ethernet interfaces on board.

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4.5 Right Side interfaces
Wi-Fi antenna
Reverse (RP) SMA-connectors for screwing on the provided WLAN antennas are installed at
the right side. This antenna is provided in the packaging.
Figure 5. WLAN (Wi-Fi) antenna
USB 2.0 to serial I/F (UART)
The TrustBox has serial (UART) interface available through micro USB port.
Power Jack
TrustBox includes a Power Supply (including EU/UK and US adaptors), which can be plugged
into the power Jack. The Power Jack supports a 4.6 - 12V input with 1A current. See for
details power adaptor below:
Figure 6. Power supply from a standard supply package

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We have 3 add-on adaptors available in the box for EU, US and UK power connections.
EU input plug
UK input plug
US input plug
Detailed Characteristics power supply:

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5. Thermal behavior of TrustBox
5.1 Convection Cooling Method
The applied cooling method provides adequate cooling of the device during operation and
performs a one-way thermal transfer to the chassis. TrustBox has an integrated heatsink
with heat spreader contact to the casing. The internal heatsink provides heat dissipation
during operation.
To provide sufficient heat dissipation for the cooling of TrustBox, never cover the chassis.
Do not place any objects on the device. Do not place the device under any object blocking
the top surface of TrustBox. Avoid using TrustBox laying upside down, i.e. with the logo
looking downs.
5.2 Maximum Operating Temperature
The maximum system ambient temperature depends mostly on the power consumption of
the processor and which interfaces are used.
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