Scan View ScanMate 5000 User manual

ScanMate
5000
ScanMate
4000

© January, 1996. ScanView. All rights reserved.
No part of this publication may be copied or in any other way reproduced, nor
may it be stored in a retrieval system, without the prior written permission of
ScanView A/S.
The information in this manual is subject to change without notice. ScanView
A/S assumes no responsibility or liability for any errors or inaccuracies that may
appear in this book.
ScanMate 4000 and ScanMate 5000 are trademarks of ScanView A/S.
Other manufacturers’ trademarks are used in an editorial fashion, with no inten-
tion of infringement.
Head office U.S. Subsidiary
ScanView A/S ScanView, Inc.
Meterbuen 6 330 Hatch Drive, Suite A
DK-2740 Skovlunde Foster City, CA 94404
Denmark U.S.A.
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
These products have been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules.These limits are
designed to provide reasonable protection against harmful interference when the
products are operated in a commercial environment.
These products are supplied with a shielded cable. They must be operated
with a shielded cable in order to meet FCC Class A emission limits.
These products generate and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference, to radio communications. Operation of these products in a
residential area is likely to cause harmful interference, in which case the user will
be required to correct the interference at his or her own expense.
Manual edition: 1 PN 732-25-011-01
Software versions:
Macintosh Plug-in: V 2.1.10
Mac MultiMate: V 3.2.3
PC Plug-ins: V 2.1.11
PC multiMate: V 3.0.6
Service Manual • ScanMate 4000/5000 Edition 1 •January 1996
ii

Section 1 • General Information
About the service manual.
General technical and safety information
Revision & revision list
Specifications
General cautions
Dip switch definitions
Fuse values and test points
Drum speeds and aperture selections
Standard equipment
Service kit
Error reporting
Section 2 • Installation
Pre-installation instructions
Dimensions
Unpacking and installation
Section 3 • Service Program
ScanMate 4000 and 5000 monitor program
Section 4 • Part Replacement
Function
Technical data
Tools and material required
How to replace
Adjustments required
Illustrations
Section 5 • Adjustments and Testing
Function
Technical data
Tools and equipment required
How to adjust/test
Illustrations
Section 6 • Cleaning and Maintenance
Schedules
Operations
Edition 1 •January 1996 Service Manual • ScanMate 4000/5000 iii

Section 7 • Diagrams and Layouts
Component placement diagrams
Layout diagrams
Circuit connection diagrams
Section 8 • Trouble Shooting
Problem
Possible cause
Solution
Section 9 • Not allocated
Section 10 • Parts List and Spare Parts Policy
Spare parts prices
Accessories
Service kits
Recommended parts kit
Service Manual • ScanMate 4000/5000 Edition 1 •January 1996
iv

About the service manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•3
About the ScanMate 4000 and 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•3
Service manual revision and revision list. . . . . . . . . . . . . . . . . . . . . . . . . . 1•4
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•5
General cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•5
Dip switch definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•6
Fuse values and test points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•7
Drum speeds and aperture selections (SM 4000). . . . . . . . . . . . . . . . . . . 1•8
Drum speeds and aperture selections (SM 5000). . . . . . . . . . . . . . . . . . . 1•9
Standard equipment required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•10
Service kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•10
Error reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•10
Error report form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•13
Software report (Scanner/Mac). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•15
Software report (Scanner/PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1•17
1 • GENERAL INFORMATION
Contents
Edition 1 •January 1996 Service Manual • ScanMate 4000/5000 1•1

About the Service Manual
This manual serves as a technical service and maintenance manual for
the ScanMate 4000 and 5000. Its purpose, linked with the technical
training courses provided by ScanView, aim to give the the service
engineer the in-depth knowledge of the function and construction of
the ScanMate 4000 and 5000 and the skills necessary to perform repair
and maintenance operations.
About the ScanMate 4000 and 5000
The ScanMate 4000 and 5000 are single-pass, ultra high resolution
scanners utilizing three PMT sensors.They can scan images up to 222 x
303 mm in both A4 and B4 formats with a scanning resolution for the
4000 model from 50 to 4000 dpi and the 5000 model from 50 to 5000
dpi, which allows for enlarging originals to as much as 1000%.
The ScanMate 5000 is basically identical to the ScanMate 4000 apart
from the addition of an extra drum, (located behind a hinged flap bel-
ow the main drum) and a drum bar code reader.
ScanMate 5000 is found in two variants; earlier model scanners have a
serial number of 0200-xxx and later versions are 0210-xxx.
The differences between the ScanMate 4000 and the two variations of
the 5000 can be seen in the Part Replacement section of this manual.
1 • GENERAL INFORMATION
Edition 1 •January 1996 Service Manual • ScanMate 4000/5000 1•3
ScanMate 4000 ScanMate 5000

Service Manual Revision System
Revisions to this manual will show the most recent revision number
and date issued on the bottom of each page. Each section will show the
latest revision of the contents of that section. A master revision list
showing the revision status of each section is shown below
To assist in the identification of which part of the new section has been
revised, a vertical line on the left hand side of the affected page or pages
will define the area of revised text. Additionally, the cover letter sent
with the manual revision will name the revised page or pages.
For ease of reference, Service Manuals will have their own edition num-
ber; a number which will be the number of the latest section edition.
Service Manual • ScanMate 4000/5000 Edition 1 •January 1996
1•4
1 • GENERAL INFORMATION
Revision List
Edition Date
Section 1 • General Information 1 January 1996
Section 2 • Installation 1 January 1996
Section 3 • Service program 1 January 1996
Section 4 • Part replacement 1 January 1996
Section 5 • Adjustments and testing 1 January 1996
Section 6 • Cleaning and maintenance 1 January 1996
Section 7 • Diagrams and layouts 1 January 1996
Section 8 • Trouble shooting 1 January 1996
Section 9 • Not allocated
Section 10 • Parts list and spare parts policy 1 January 1996

Physical Specifications
Data interface: Standard SCSI to Macintosh or PC
Dimensions (WxHxD): 840 x 340 x 410mm (33 x 131/2 x16”)
Weight: 39 kg. (86lbs)
Power consumption: 250W
Power supply: 50 - 60 Hz,
100/120/220/240VAC
Fuse: T-4A
General Cautions
1 • GENERAL INFORMATION
Edition 1 •January 1996 Service Manual • ScanMate 4000/5000 1•5
Caution! ☛Turn off power Before connecting or disconnecting SCSI cables.
Before carrying out service or adjustment operations.
☛When starting up, always turn on the SCSI units first (including the scan-
ner) and the computer last.
☛When handling, always lift the ScanMate 4000 and 5000 by their bases.
☛Do not obstruct the ventilation intakes on the rear of the scanners.
☛The drums must be handled with utmost care to avoid scratches. Use only
non-abrasive repro wipes and graphic arts drum cleaner to clean the
drums.
☛The ScanMate 4000 and 5000 are class 1 electrical equipment and must
be connected to a single phase mains outlet with a protective ground
(earth). Never connect the scanners to the mains without a protective
ground.
☛Always test White calibration (section 5•5), Focus calibration section 5•4),
Register error (section 5•12) and Stripes in shadow (section 5•13) after
every part replacement and service operation.

Dip Switch Definitions
The dip switches, located on the back panel of the Scanners, sets the SCSI
ID number, activates the focus motor, allows software black and white
point calibration of the PMT, sends a test picture and enters the service
mode.The addresses are defined as follow:
# On Off
1 SCSI ID bit 1
2 SCSI ID bit 2
3 SCSI ID bit 3
4 Fixed focus Standard focus
5 No black point Standard black point
6 No white point Standard white point
7 Test picture Standard scan mode
8 Service mode Standard scan mode
Set-up facilities:
SCSI ID SW# 1 2 3 (1=On) 0=Off)
1 1 0 0
2 0 1 0 (default)
3 1 1 0
4 0 0 1
5 1 0 1
6 0 1 1
7 1 1 1 (do not use on PC configuration)
Fuse Values and Test Points
Driver Board
Fuse Value Voltage LED Test point
F3 T-5A +12V D29 TP26 (only on latest rev. boards)
F1/F2 T-2A + 15V D22 TP20
F1/F2 T-2A - 15V D26 TP21
F1/F2 T-2A + 5V D23 TP18
F1/F2 T-2A - 5V D25 TP19
F4 T-5A + 5V D24 TP22
F5 T-8A +19V D20 TP23
F3 T-5A +20V D21 TP24
Digital ground TP 100
Analog ground TP 200
Service Manual • ScanMate 4000/5000 Edition 1 •January 1996
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1 • GENERAL INFORMATION