Scangle SGT-88IV User manual

Scangle
Instruction Manual
Thermal Receipt Printer
NP ERR PWR
T: [phone]
F: [phone]
Mobile: [phone]
E-mail: [email protected]
Whatsapp: [phone]
Skype: scanglepos
Web: www.scangle.com
Web: www.scangle-pos.com
WeChat Number: pos1261095770
3F, Building A Shenli Industrial Park, Qinghua Road, Longhua District, Shenzhen City, China. 518109
ScangleR
Factory Address:

Electronic products such as printers are susceptible to static damage.To avoid this kind of damage,
please power off the printer before connecting or switching off behind cable.Once static damage
happens, please contact the nearest maintenance center.
Product Introduction：
SGT-88IV printer is compatible with electronic instrument, such as ECR、POS、cash register、
receipt bill、computer peripheral equipment etc.
Notice：
Directory
Chapter 2. Printer Setup and Operation...............................................................................................02
2.1 Contents in the Package..............................................................................................................................................02
2.2 Load and Replace Paper Roll......................................................................................................................................02
2.3 Connect Cable.............................................................................................................................................................04
2.3.1 Connect to Power...................................................................................................................................................04
2.3.2 Connect to Cash Drawer........................................................................................................................................05
2.3.3 Connect to computer..............................................................................................................................................05
2.4 Printer Control Panel....................................................................................................................................................05
Chapter 3. Printer Management.............................................................................................................................06
3.1 Self-Checking Function................................................................................................................................................06
3.2 Self-Checking Process.................................................................................................................................................06
3.3 Printer Maintenance.....................................................................................................................................................07
3.4 Fix Paper Jam..............................................................................................................................................................07
Chapter 1. Appendix and Product Specification.............................................................................................01
Specification.......................................................................................................................................................................01
Chapter 5. SGT-88IV Ethernet Interface Setup Tool Manual........................................................................09
5.1 Cuations during installation and operation...................................................................................................................09
6.1 Using USB port to revise the IP address.....................................................................................................................12
6.2 Using Ethernet port to revise the IP address...............................................................................................................13
7.1 How to connect WIFI printer........................................................................................................................................18
10.1 Test with the serial communication port for print test page........................................................................................20
10.2 Test with USB communication port for the print test page..........................................................................................22
10.3 Test with Ethernet/LAN communication port for the print test page............................................................................23
11.1 Cutter and Cash Drawer Settings...............................................................................................................................26
11.2 Buzzer Setting ...........................................................................................................................................................27
11.5 Select module.............................................................................................................................................................30
11.5.1 Base.....................................................................................................................................................................30
11.5.2 Ethernet...............................................................................................................................................................31
11.5.3 WIFI.....................................................................................................................................................................31
11.5.4 Bluetooth..............................................................................................................................................................32
11.5.5 Black label............................................................................................................................................................32
11.5.6 Download.............................................................................................................................................................33
11.5.7 Hardware..............................................................................................................................................................33
11.3 How to add NV LOGO ...............................................................................................................................................28
11.4 Communication port ..................................................................................................................................................29
Specification
Chapter 1. Appendix and Product Specification
Model SGT-88IV SGT-88IV-B SGT-88IV-W SGT-88IV-WB
Product Description 3" Receipt Printer 58+80mm
Printing Method Thermal Line Printing
Resolution 203dpi
Printing Speed 300mm/sec (Max)
Paper Spec
Paper Width 79.5±0.5mm
Paper Roll Diameter
Flash
Memory SDRAM 16Mbytes
12 x 24
Charater
Size
Font A
Font B
Font B
Column
Capacity
Font A
Character Set
9 x 24 9 x 17
Barcode
UPC-A,UPC-C,EAN-13,EAN-8,CODE39,ITF,CODEBAR,CODE93,CODE128, QR code
PC437,Katakana,PC850，PC860, PC863,PC865,WPC1252,PC866,PC852,PC858
SDK iOS SDK, Android SDK
Driver Windows CE SDK, Windows 10, Windows 7, Windows 8Windows XP/ VISTA/ 7/ 8/
8.1/10 Linux, Android OS and Mac
Interface
Dimensions
Weight
Temperature
Humidity
Power
Output
Color Black，White，Silvery，Gold，Green
Effective Printing Width 72mm or 48mm
Printing Density 504dot/line or 576dot/line
Φ80mm
Paper supply method Easy paper loading
4Mbytes
48 or 56
Alphanumeric Characters: 95
Extended Characters: 128 x 30 Page
International Characters: 32
Printing command ESC/POS/OPOS
Environment Operating：0~45℃, Stock：-10~50℃
Operating：10-80%, Stock：10-90%（exclude paper roll)
145 (W) x 215 (D) x 135 (H) mm
2.5KG
Input AC 100V ~ 240V, 50Hz ~ 60Hz
DC 24V, 2.5A
Cash drawer Port control DC 24V，1A
1
Chapter 6. SGT-88IV Ethernet Interface Printer Setup Tool Instructor....................................................12
Chapter 7 WIFI router setup guide......................................................................................................................17
Chapter 8
How to connect Bluetooth printer .................................................................................................19
Chapter 4 SGT-88IV Driver Setup Guide .....................................................................................................08
Chapter 9 How to test the communication ports with SGT-88IV Driver..................................................19
Chapter 10 Test with the communication ports for print test page..........................................................20
Chapter 11 General setting......................................................................................................................................26
Chapter 12 Safety Warning......................................................................................................................................35
USB+RS232+LAN USB+RS232+LAN
+Bluetooth
USB+RS232+LAN
+WIFI
USB+RS232+LAN
+WIFI+Bluetooth

Main Features of the Printer:
1.High Speed: 300mm/s.
2.Low noise thermal printing.
3.Support RS232,USB,Ethernet, WIFI,Bluetooth.
4.Data buffer built-in（Able to receive printer data while printing）.
5.Equip with circuit driving peripheral to control external device such as cash box.
6.Command support ESC/POS、select different printing density,i.e.adjust dials witch.
7.Support NV bitmap download and printing.
2
Chapter 2. Printer Setup and Operating
2.1 Contents in the Package
Check below items,Please contact the dealer for any breakdown or absent.
Printer Power Adaptor Power Cable
Paper Roll CD USB Cable
Note:The packing style above is subject to change without notice.If you have
any questions please contact your local dealer.
2.2 Load and Replace Paper Roll
Press the Button to Open Paper Roll Cover
Remove the used paper roll to replace with a new roll
Press the Button
1. Load the paper roll as shown in the image below:
2.Make sure the paper roll is loaded in the correct direction.
Correct Direction Wrong Direction
3.Pull out the roll paper to the bottom front of the printer and then close the cover as shown in image
below.
4.Tear off extra paper roll as showed in below image Use Auto-cutter or cutter point of machine
3
SGT-88IV Printer support auto-cut the extra paper after you load paper.
***Read the manual carefully before usage.
SGT-88IV features NV bitmap download Flash 576 pixels.

2.3 Connect Cable
SGT-88IV printer comes with the USB cable in addition to the selected interface cable upon
purchasing.
If connecting to ECR，POS or computer is prefered,please use the cable provided in printer or
request it from the place of purchase.
RS232
Power Port USBLAN
Rj11
2.3.3 Connect to Computer ( PC-POS )
Connect to the provided USB cable as shown in the image below.
1 Connect the other end of RS232 cable to
printer port on the computer.
2 Connect the other end of RS232 cable
to the RS232 port of computer.
Connect to ComputerConnect to SGT-88IV
2.3.2 Connect to Cash Drawer
Connect cash drawer cable to cash drawer port which is behind the printer
Use 12-24V/1A power supply cash drawer,which is also
compatible with printer.The improper cash drawer will cause
damage both the cash drawer and the printer.Do not connect
cash drawer port to the telephone line.It may cause failure
condition on telephone line and printer.
Cash Drawer
Cash drawer cable connection.
2.3.1 Connect to Power
1.Make sure the power is unplugged and the printer is powered off before connecting the power cord.
2.Turn on the power switch on the printer side to connect to the power supply.
2.4 Printer Control Panel
Control Board
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Power light-Light appears when connected to the
power supply.
Low Receipt Paper Light-Light appears when the
receipt paper roll is low and/or wrong replacement
of the paper.
Error light-Light appears under the following condition:
1．Printer overheats
2．Receipt Paper Low
3．Roll Paper Cover and/or cutter replacement error
NP ERR PWR
Wifi light, light will be on when wifi connect succes
Bluetooth light, light will be on when Bluetooth
connect succes
Chapter 3. Printer Management
3.1 Self-Checking Function
The Self-Checking Function allows the user to identify if the printer is operating normally. If the printer
is detected with failure condition, please contact the distributor.
3.2 Self-Checking Process :
Self-checking Procedure：
1. Make sure the printer is powered off
2. Press FEED button and switch on the power supply while the FEED button still pressed.
3. The Self-Checking list should be printing the printer is brought to power.
Self-Checking function printers out bytes, part of Chinese character set,command mode, interface
type,local printer dial-up switch setting printer setting,…, etc, sequentially.
For the printer equip with auto-cutter, the auto-cutter spontaneously cuts the receipt paper
immediately after finish printing.
The printer automatically goes into data receipt mode after finish self-checking process.
3.3 Printer Maintenance
Maintaining the printer regularly is a necessary step to sustain the printer quality as the residual
paper wool got collected through the thermal slice.
Maintaining the Printer with the following steps:
1. Open the paper roll cover and remove the receipt paper roll if necessary.
2. Use the alcohol swab to clean the thermal slice printer head.
3. Slight damp a swab and gentle wipe through the roller and the paperchecking sensor.
4. Reload the paper roll into the printer and closed the paper roll cover.
3.4 Fix Paper Jam
The error light appears and flashes with warning prompt when paper jam happens.
Gently press button to open paper roll cover
Paper Roll Cover Opens Paper Roll Cover Fail to Open
* Do not open by force
Clear the paper jam and reload
the paper roll.
Restart the printer and try to
open the paper roll cover
Paper Jam
Fixed!
Slide out the cutter cover located in
front of the printer, and the turn the
wheel upwards to retreat the cutter
as shown on the image left
Turn the wheel till the roll paper
cover opens to fix the paper jam.
Paper Jam
Fixed!
6 7
POWER BUTTON
FEED KEY

the steps (see the
SGT-88IV Ethernet Interface Setup Tool Manual
Check the printer IP address and Ethernet ID address
Check the IP address and Ethernet ID address in the power-on self-test page.
All the printer are produced with the same default IP address:192.168.1.87 and the same default
Ethernet ID address: 168-1-87-18-52-86. Users need to change addresses by“Printersetting
tool-Ethernet”and makes sure all the printers have there unique IP address and Ethernet ID address.
Otherwise the printer can't connect to the network or print properly.
Power-on self-test operation:1, connect the printer with power; 2 ,turn on the power and press the
"feed" button; 3,check the reset testing; 4, Release "feed " button with in 5 seconds after finish reset
testing, and the printer will print on the power-on self-test page.
5.1 Cuations during installation and operation:
1.The uniqueness of Printer IP address: All the IP addresses of the printers connected with the
network must be unique that is the Printer IP addresses must be differentfrom the PC IP addresses.
If the Printer has the same IP address as the PC, the printercan't connect to the network or print
properly. In that case, users need to change the printer IP address through (/Printersettingtool
Ethernet), which is on the attached CD with the printer. We will introduce the operation later.
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SGT-88IV Driver Setup Guide
Run the on the disk sent with the printer. Follow
Then click “Next” ( see the following picture).
The Click ”Next” (see the following picture).
Then click “OK” (see the following picture).
picture):
Click “Ok”, and the Printing Drive is installed on your computer.

2.The uniqueness of the printer Ethernet ID address:All the Ethernet ID addresses of printers
connected with the network must be unique that is the Printer Ethernet ID addresses must be
different from the PC Ethernet ID addresses.If the Printer has the same Ethernet ID address as the
PC, the printer can't connect to the network or print properly. In that case, users need to change the
printer Ethernet ID address through ( Printersetting tool-Ethernet ) which is on the attached CD with
the printer . We will introduce the operation later.
3.The default IP address of the printer is: 192.168.1.87. In order to connect the printer with the PC
successfully, users need to change the PC IP address so that the IP addresses of PC and Printer are
in the same network segment .For example, if the printer IP address is: 192.168.1.87, users can set
the PC IP address as 192.168.1.60 so these two IP addresses are in the same network segment. See
the following picture.
After set the PC IP address in the same network segment with the Printer IPaddress, users can check
the network connection situation on the power-on self-test page through "ping" instruction. If the
power-on self-test page shows the IP address as:192.168.1.87, then click "windows" "Run".
See the following picture.
Input "cmd', see the following picture.
Click "OK", see the following picture.
Input ping instruction to test the network connection. The instruction is: ipconfig. the press “ Enter”
See the following picture, the IP of computer will be appear.
10 11

SGT-88IV Ethernet Interface Printer Setup Tool Instructor
Note: it is suitable only for Win2000/WinXP/Win2003/WinVista /Win7/Win8/8.1/10
Operating System.
1.User could open setup tolls from enclosed CD.（Printer setting tool ）
2.Run Ethernet interface printer configuration program Pinter setting toool--Ethernet (see the
following picture):
3.Connect the printer to PC，concentrator or Router
4.On picture 1, you can choose serial/USB/Ethernet to revise the IP address of printer:
6.2 Using Ethernet port to revise the IP address
Select“Ethernet” on picture 1，the default IP “192.168.1.87”，click “test”，check if the communication
is normal, if it is, it will show “OK”，if not, it will show “ERROR”，if error happens, please check if the
line is connected property. After everything goes well, input the new IP on the input box （such as
192.168.1.121）
After finishing inputting new IP, select “set”，and then will show “OK”.
5.Check the printer IP address through power-on self-test page.
6.If the printer is connected with PC through Ethernet, please set the IP Address of PC so that the
printer’ and PC’ IP addresses are in the same network segment. For example, if the printer’s IP
Address is: 192.168.1.87, you need to set the PC’s IP Address as 192.168.1.60.
If you did not set up successfully, please check the following items:
A.Is the IP address of PC in the same network segment as printer IP? Note: Need to make PC IP
address and printer IP address in the same network segment, so that the PC can be connected with
printer successfully.
B.Does the cable that connect PC with printer meet the requirement of network communication?
**Note: Direct communication between PC and Printer needs cross line cable.Communication
between PC and HUB Or ROUTER, the printers need to be connected to HUB or ROUTER through
parallel line. Check the connection through internet cable tester.
C.Testing trough “ping” instruction to see if the PC can communicate with printer successfully.Note: In
network, the IP address of host computer can not be the same as printer Ethernet interface IP address.
**Note: usually the ID address will change as the user revise the IP address, so that every Ethernet
printer will have there unique ID address which users don't need to change.
7.Once finding there are same ID addresses during installation, you need to change ID address
through printer configuration program Pinter setting toool--Ethernet . (Note: MAC address of the
Pinter setting toool--Ethernet is the ID Address).
12 13
6.1 Using USB port to revise the IP address

Following is the way of changing Printer ID address.
Firstly, connect one of the two printers sharing the same ID address with PC.(Note:Connect only one
printer with the PC, the other one will be offline or power off.)
Then,from Pinter setting toool--Ethernet input the new ID address on the textbox after “MAC
ADDRESS” (Make sure this ID address is different from other ID addresses of printers and PCs). If
you want to set the Ethernet ID as “0-164-165-167-168-169”,then input “0-164-165-167-168-169”.
And then select “DOWNLOAD”, in this way,the printer ID address (Ethernet ID) will be revised. In
printer power-on self-test” page, you can check the printer ID address(Ethernet ID).
Note: after revising the printer ID address (Ethernet ID),user needs to restart PC or forbidden/start
using PC network so that PC can connect with printer successfully.
8.After revising the IP address and ID address, users can print the windows testing page through the
new IP port.
a."Windows" →"Printer and Fax"→"SGT-88IV Printer Property→ "Ports". See the following picture.
b.Click "Add Port" → Standard TCP/IP Port→"New Port".See the following picture.
c.If the printer IP address is " 192.168.121", users can follow the printer ports" and input "192.168.1.
121 " after the "Printer Name or IP Address" textbox.
Then click "Next>". See the following picture.
Users need to choose "Custom" option. See the following picture.
14 15

Then click "setting…", see the following picture.
See the above picture, under the IP port name, "Protocol" → "Raw"→ set "Port Number " as 9100→
then click "OK". See the following picture.
Click "Finish" and complete adding "IP_192.168.1.121" printer port to the PC.
d.After completing the add "standard TCP/IP Printer Port wizard", printer property→" Ports" →choose
“IP_192.168.1.121 ”→ Click "apply".See the following picture.
e.If the printers can print the windows power-on self-test properly, printer is connected with the PC
correctly and this Ethernet port is working.
7 WIFI router setup guide
1. Customer setup SSID name, that is, the name of wireless router.
2. Security setting of wireless network
(1) Could choose “Enable the wireless security”
(2) If needs encryption, please use WPA-PSK or WPA2-PSK, and then choose“automatic”,
“WPA-PSK” or “WPA2-PSK” in authentication type. Please use AES as the encryption algorithm and
the PSK code could be custom setup.
(3)We don't recommend to use WEP for the setting of wireless security. If the user insists in using
WEP for the setting, could choose “ automatic”, “open system” or “share secret key” in authentication
type and please select “ACSII code” for the format of WEP secret key, the password could be custom
input.
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