Sebo ACCLAIM 12 User manual

OWNER’S MANUAL
ACCLAIM 12 AND ACCLAIM 15 by SEBO
POWERHEADS
For Household Use Only

2
Acclaim 12 Acclaim 15
Brush motor 175 Watts, 1.6 Amps 200 Watts, 1.8 Amps
Width 12 in. 15 in.
Weight 5.4 lbs. 5.7 lbs.
Brush roller Replaceable Replaceable
Brush drive Toothed belt with electronic Toothed belt with electronic
overload protection overload protection
Technical Details 2
Identification of Parts 2
Important Safety Instructions 3
Acclaim Powerhead Product Features 4
Operating Instructions 5
Operating the Powerhead 5
The Brush Height Adjustment Feature 5
Indicator Lights 5
Maintenance 6
Changing the Brush Rollers 6
Cleaning the Brush Rollers 6
Clog Removal 6
Clogs in the Airflow Pathway 6
Clogs in the Swivel Neck 6
Trouble-Shooting Guide 7
Acclaim 12 Powerhead Schematic and Part Numbers 8
Acclaim 15 Powerhead Schematic and Part Numbers 9
Warranty Information 10
TABLE OF CONTENTS
TECHNICAL DETAILS
IDENTIFICATION OF PARTS
1. Powerhead
2. Brush height adjustment
3. Swivel neck
4. Connection plug
5. Brush indicator light
6. Brush on/off switch and power light
(not available on all models)
7. Brush roller end cap
8. Foot Pedal
9. Telescopic Tube release button
10. Brush roller release button
2
810 7
1
1
4
3
8
56
9
2

3
1. Do not leave Powerhead while plugged in. Unplug when
not in use and before servicing.
2. Do not use outdoors or on wet surfaces.
3. Do not use near small children or pets. Do not allow to
be used as a toy. Use of this product by children should
always be supervised by an adult.
4. Use only as described in this manual. Use only
manufacturer-recommended attachments.
5. If Powerhead is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water,
take it to a H-P Products authorized service center.
6. Do not plug in if switch is in the ON position.
7. Always carry the Powerhead over steps and sills.
8. Do not handle Powerhead with wet hands.
9. Do not put any object into openings. Do not use machine
with any openings blocked. Keep openings free of lint, hair,
and anything that may reduce air flow.
10. Do not remove any screws from Powerhead.
11. Do not vacuum up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
12. Turn off all machine controls before storing.
13. Use extra care when cleaning on stairs.
14. Machines can cause a fire when operated near
flammable vapors or materials. Do not operate this
Powerhead near flammable fluids, dust or vapors or
vacuum up flammable or combustible liquids such as
gasoline.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE
!SAVE THESE INSTRUCTIONS.
15. Maintenance and repairs must be done by qualified
personnel.
16. Use only original Acclaim by SEBO replacement parts.
17. Do not use Powerhead as a step.
18. Do not leave Powerhead standing in one place with
machine turned on.
19. Keep hair, loose clothing, fingers, and all parts of body
away from Powerhead openings and moving parts. Do
not place fingers or other body parts under Powerhead
unless it is unplugged.
20. Do not place the Powerhead over rug edges or fringe.
21. The brush motor has a manual reset electronic protec-
tor. If the brush roller is jammed, the Powerhead will
shut down automatically. Turn the Powerhead off and
unplug it before removing the obstruction. Once the
obstruction is removed you may plug it in and turn on
the Powerhead.
22. Store the Powerhead in a dry place at room temperature.
24. Do not connect Powerhead to a malfunctioning or
damaged vacuum cleaner, central vac adapter or
central vac system.
WARNING: To reduce the risk of fire, electric shock, or injury:

4
Acclaim POWERHEAD PRODUCT FEATURES
Your Acclaim 12 and Acclaim 15 Powerheads are designed for use with central vacuum units.
The Acclaim 12 (12 inches wide,
10 1⁄2-inch cleaning path) and
Acclaim 15 (14 3⁄4 inches wide,
13-inch cleaning path) – This
model comes in two widths and
has four-level manual brush
height adjustment. It aggressively
cleans carpets, but the brush roll-
er may be switched off by pressing
the green illuminated on/off button*, so delicate
rugs and hard floors can be cleaned with straight
suction. Its amazing 180° steering ability provides
maneuverability around furniture, and the exten-
sion side of the L-shaped head makes cleaning
edges and under counters easy.
Brush Obstruction Light & Auto
Shut Off – If an obstruction be-
comes jammed in the brush roll-
er, a red brush-warning light will
quickly flash, the brush roller will
immediately stop spinning and the
vacuum will shut off.
The user
should turn the power switch off, unplug the machine,
and immediately remove the obstruction. If the user
restarts the machine without removing the obstruc-
tion, the Powerhead will again shut off and the red
light will flash.
This prevents the belt from breaking
and protects the motor and carpet from damage.
Incorrect Height Setting or Brush
Deterioration Light – To ensure
optimum cleaning at all times, a
red brush-warning light will illu-
minate, to indicate when the brush
height is set too high for effective
cleaning or when the brush roller
should be replaced due to exces-
sive wear.
Manual Height Adjustment - The Acclaim powerhead
brush height may be adjusted for high carpet (dial set-
ting 4) and progressively lower to bare floor (dial set-
ting 1). The brush-warning light located on top of the
Powerhead will illuminate red if the height setting is
too high or if the brush roller is worn. Dial down to the
next number until the red light turns off.
Manual and Automatic Brush Shut Off – The
Acclaim powerhead can clean delicate rugs or
hard floors with straight suction because the brush
roller can be manually switched off by pressing the
green illuminated on/off button* on the powerhead
cover. Also, the brush roller automatically shuts off
when the suction hose from an attached vacuum is
removed from its housing port or when the swivel
neck of the Powerhead is in its upright-locked
position.
Stationary Use - When the powerhead swivel neck is
in the upright-locked position, it is designed to shut
off the brush roller*. The on/off light illuminates yel-
low when in the upright locked position. The green
light will illuminate only in the operating position. An
operating Powerhead should not stand stationary on
the floor for inappropriate periods of time.
Easy Brush Removal and Cleaning
– Cleaning hair or other debris
from the brush roller or replac-
ing it when its bristles are worn
is quick and easy, and no tools
are required! This feature ensures
consistently effective brush agita-
tion of the carpet pile.
Easy Maintenance – The clog removal door and
brush roller are easy to access on the powerhead.
* On/off switch not available on some models.

5
Operating the Powerhead - Figures 1 & 2
A. When the Powerhead is switched on with the swivel neck (#3, figure 2) in the
upright locked position, the brush roller will not spin and the on/off light will
illuminate in yellow*. To release the Powerhead from the upright locked posi-
tion, press down on the foot pedal (#8, figure 2) and lower the swivel neck into
the normal operating position. The brush roller will then start spinning and the
on/off light on the Powerhead will illuminate in green*.
The handle can be lowered to a horizontal position useful for vacuuming under beds.
B. To clean delicate or hard floor surfaces with straight suction only, the
Powerhead is equipped with an on/off switch (#6, figure 1)*. When this switch
is used to turn off the brush roller, the green light will change to yellow, indi-
cating to the user that the brush roller is not turning. Pushing the button again
will turn on the brush roller and the light will turn green.
The Brush Height Adjustment Feature - Figure 1
To adjust the brush height, rotate the dial (#2) for high carpet (dial setting 4)
and progressively lower (bare floor is dial setting 1). The brush obstruction light
located on top of the Powerhead (#5) will illuminate in red if the height setting is
too high. Dial down to the next number until the light is no longer illuminated. If
the red light does not turn off, the brush roller may be worn.
Indicator Lights - Figures 1, 2 & 3*
The use of a Powerhead is recommended for the optimal cleaning of carpets. The
rotating of the swivel neck (figure 3) allows the Powerhead to steer left and right.
By pushing the foot pedal (#8, figure 2) and lowering the swivel neck, you
activate the Powerhead and the brush begins spinning. Failure to use the foot
pedal will cause lasting damage to the machine. The electronic brush control
constantly monitors the status of the brush, communicating the status through
the lights on top.
Green On/Off Light*: Brush is on and spinning.
(#6, figure 1)
Yellow On/Off Light*: The brush roller has been switched off and the
(#6, figure 1) vacuum is operating with straight suction only.
Red Brush-warning Light: The brush is not fully engaged in the carpet. The
(#5, figure 1) height adjustment should be lowered. If the height
adjustment is at its lowest setting, the brush is
worn and needs to be replaced.
Red Brush-warning The brush is blocked. Turn off the powerhead,
Light Flashing: disconnect it from the power source, and then
(#5, figure 1) remove the blockage (see page 6).
WARNING! The quality, condition, coating, texture, age and manufacturing technique of all floor surfaces vary. Therefore,
powerheads with rotating brushes, including your Acclaim, may damage some floor coverings or surfaces. Some types
of high-gloss hardwood floors, cushion vinyl, berber carpets, long shag, and delicate or hand-woven carpets are particularly
vulnerable to damage by rotating brushes. When possible, consult the materials supplied by your flooring manufacturer for
information on proper upkeep and cleaning. To ensure that your new Acclaim powerhead is compatible with your floor,
please test the Powerhead on each type of flooring surface in a small inconspicuous area to determine if any damage
occurs. If damage occurs, stop using the Powerhead immediately!
!
OPERATING INSTRUCTIONS
8
3
Figure 3
8
3
Figure 2
5
6
2
Figure 1
* On/off switch not available on some models.

6
MAINTENANCE
13
Figure 5
Always disconnect Powerhead from power source before removing any clogs!
CLOG REMOVAL
Removing the Brush Roller - Figure 4
To remove the brush roller, press the button marked “PRESS” (#10)
and turn the brush roller end cap downward. Turn the brush (#12)
slightly to the right and pull it out. We recommend regular removal
of threads and hair which have wound around the brush roller.
Cleaning the Brush Roller
Disconnect powerhead from power source before attempting to
clean the brush.
The brush should be cleaned regularly.
Fibers and hair can be pulled out of the brush while manually rotat-
ing the roller, or the roller can be removed from the powerhead to
clean it.
Always disconnect powerhead from power source before dismantling any part of the machine!
!
Clogs in the Airflow Pathway - Figure 5
Many clogs can be removed by accessing the airflow pathway via the
orange colored access door (#13, figure 5) located on the underside
of the Powerhead.
Clogs in the Swivel Neck
Check the swivel neck regularly for blockages. Do not open the
machine. To check for a clog in the swivel neck (#3, page 5), remove
the telescopic tube by pressing the release button (#9, page 5). Pull
the tube out of the swivel neck. Push the obstruction down the neck
with a stick or long screwdriver and remove it through the orange
access door (#13, figure 5).
7
10
12
Figure 4
For clogs not in the powerhead, please refer to your canister vacuum
or central vac unit owner’s manual.
!

7
TROUBLE-SHOOTING GUIDE
PROBLEM
Powerhead does
not turn on*
Red brush-warning
light is on
Yellow on/off light
is illuminated*
Red brush-warning
light is flashing and
brush stops spinning
Does not pick up
REASON
1. The switch on the powerhead
is off.
2. The internal switch in the
swivel neck is off because the
machine is in the upright locked
position.
1. Reduced brush action.
2. Brush worn.
1. The internal switch in the
swivel neck is off because the
handle is in the upright locked
position.
2. The brush roller on/off button on
the Powerhead is switched off.
1. Jammed brush roller.
2. Overload shut down from
excessively deep but loose
carpet pile (e.g., long shag
carpet).
1. Clog in airflow pathway or
swivel neck.
SOLUTION
1. Press the powerhead brush
on/off switch if available.
See page 5.
2. Release the foot pedal and
lower the suction neck to
operating level. See page 5.
1. Brush is not fully in contact
with the floor. Lower the height
setting.
2. Replace brush. See page 6.
1. Release the foot pedal and
lower the suction neck to
operating level. See page 5.
2. Press the Powerhead brush
on/off switch. See page 5.
1. Remove brush roller
obstruction. See page 6.
2. If carpet pile is too deep and
loose, then use a “shag rake”
attachment instead of the
powerhead.
1. Remove clog. See page 6.
Always disconnect the powerhead before dismantling any part of the machine!
!
* On/off switch not available on some models.

8
ACCLAIM 12 SCHEMATIC AND PARTS LIST
Acclaim 12: 12 inches
#9258AM Acclaim 12 White Powerhead
Pos. Part # Description
100 2324GS Chassis Acclaim 12
101 2302GS Bumper, cpl.
102 2314GS Bearing block, left cpl.
103 2923 Belt 333 3M HTDII-6
104 5010AM Brush roller, cpl.
105 2313GS Bearing block, right cpl.
106 2929 Spring
107 2316GS Pile adjustment assembly, cpl.
108 2909VO Access door w/axle & spring
109 2304GS Rear bottom plate, cpl.
110 2931GS Pile adjustment button
111 2306GS Wheel, cpl.
112 2937OR Foot pedal w/axle & spring
113 2307GS Swivel neck assembly, cpl.
114 0876ER Wiring for swivel neck
115 2947GS Cover, TS-neck
116 2950ER Segments, metal (6 pc. set)
117 1737GS Release button/w leaf spring
118 2952GS Button cover
119 2945GS Swivel neck slide
120 2951GS Socket cover
121 01027 Screw F 3.9x9.5
122 2954 Swivel neck bearing
123 2311 Swivel neck support, right
124 2312 Swivel neck support, left
125 0880 Wiring swivel neck switch
126 2928 Axle
127 01021 Screw F 3.9x13
128 2973ER Brush motor, 175W
w/pulley (129 & 138))
129 05141S Carbon brush set
130 01020 Screw F 3.9x21
131 2958ER Lever w/leaf spring
132 05114 Single pole switch
133 0881 Wire
134 2983ER Printed circuit board
135 2326WEET Powerhead cover Acclaim 12, White
136 0176TL Screw AM 4x30
137 5402 Wire tire
138 2319 Motor pulley
139 2957 On/off button/lens
140 2956 Brush light lens
141 2959ER Switch assembly cpl. (131-133)

9
ACCLAIM 15 SCHEMATIC AND PARTS LIST
Acclaim 15: 15 inches
#9259AM Acclaim 15 White Powerhead
Pos. Part # Description
100 2325GS Chassis Acclaim 15
101 2303GS Bumper, cpl.
102 2314GS Bearing block, left cpl.
103 2923 Belt 333 3M HTDII-6
104 2838AM Brush roller, cpl.
105 2313GS Bearing block, right cpl.
106 2929 Spring
107 2316GS Pile adjustment
assembly, cpl.
108 2909VO Access door w/axle & spring
109 2305GS Rear bottom plate, cpl.
110 2931GS Pile adjustment button
111 2306GS Wheel, cpl.
112 2937OR Foot pedal w/axle & spring
113 2307GS Swivel neck assembly, cpl.
114 0876ER Wiring for swivel neck
115 2947GS Cover, TS-neck
116 2950ER Segments, metal (6 pc. set)
117 1737GS Release button w/leaf spring
118 2952GS Button cover
119 2945GS Swivel neck slide
120 2951GS Socket cover
121 01027 Screw F 3.9x9.5
122 2954 Swivel neck bearing
123 2311 Swivel neck support, right
124 2312 Swivel neck support, left
125 0880 Wiring swivel neck switch
126 2928 Axle
127 01021 Screw F 3.9x13
128 2974ER Brush motor, 200W
w/pulley (129 & 139))
129 05141S Carbon brush set
130 01020 Screw F 3.9x21
131 2958ER Lever w/leaf spring
132 05114 Single pole switch
133 0881 Wire
134 2984ER Printed circuit board
135 2341WEET Powerhead cover Acclaim 15, White
136 0176TL Screw AM 4x30
137 5401 Wire tire
138 5402 Wire tire
139 2319 Motor pulley
140 2957 On/off button/lens
141 2956 Brush light lens
142 2959ER Switch assembly cpl. (131-133)

10
ACCLAIM by SEBO® Warranty Seven Years Motor - Five
Years Non-Wear Parts - Five Years Labor
1. SEBO America or an Authorized Dealer will provide the
original owner free repair services (or SEBO will pay the
labor charges) and any non-wear parts needed to fix a
broken or defective SEBO vacuum cleaner, power head,
duo Brush Machine or DISCO Polisher, which fails within
the scope of ordinary household use, for the following
warranty periods, all of which begin on the date of the
new product purchase:
Seven Years Motor(s). All SEBO motors (brush and suc-
tion) are covered.
Five Years Non-wear Parts. See Item #5 for list of
exclusions.
Five Years Labor. All warranty labor must be per-
formed by SEBO America or an Authorized SEBO Dealer.
Lifetime X Belts. On SEBO AUTOMATIC X vacuums, a
lifetime warranty is provided on the drive belts, which
also includes the labor costs to replace them.
2. SEBO America or an authorized SEBO dealer must com-
plete all warranty repairs.
3. To locate an authorized SEBO dealer in your area, or to
register a warranty claim in the United States, please
call SEBO America at 800-334-6614, visit our website at
www.sebo.us, or send an e-mail to [email protected].
4. The warranties provided for above apply exclusively to
SEBO vacuum cleaners, associated power heads, duo
Brush Machines and DISCO Polishers, which are used
residentially. No warranty is provided for any of these
SEBO machines that are used commercially.
5. The Wear Parts excluded from warranty coverage
include filter bags, brush rollers, brush strips, sealing
strips, motor protection filters, exhaust filters, microfil-
ters, external cords, crevice nozzles, upholstery nozzles,
dusting brushes, and all optional attachments.
6. This warranty applies only while your SEBO machine is
physically located within the United States of America
and its territories.
7. The purchase receipt showing the date, price and item
of purchase is the initial document of proof of purchase,
and it determines the validity of warranty. To be certain
that your warranty claim can be processed as quickly
and efficiently as possible, please retain your original
purchase receipt and mail in the warranty card, which
was provided with your new SEBO vacuum cleaner. You
may also complete warranty registration on our website
at www.sebo.us.
8. This warranty gives you specific legal rights. You may
also have other legal rights, which vary from state to
state.
9. SEBO America will not process, nor will it accept
responsibility for, warranty claims for machines pur-
chased from dealers located in Canada. Floor Care
Equipment, Ltd. will not process, nor will it accept
responsibility for, warranty claims for machines pur-
chased from dealers located in the United States
THE WARRANTY DOES NOT COVER:
§Used or second-hand products, or products outside of the
warranty period.
§Machines that have not been assembled, used, or main-
tained in accordance with the operating instructions.
§The use of non-original SEBO parts or items not manu-
factured by SEBO, including but not limited to bags, filters
and spare parts, or machines that have unauthorized
modifications.
§Machines in which filters have been washed and/or bags
have been reused.
§Typical wear and tear, accident, other casualty, misuse,
neglect, improper use or maintenance, or any machine
in which the serial number has been altered or removed.
§Normal maintenance, such as the removal of clogs.
§Damage caused by external sources, such as liquids, hot
materials, weather or proximity to heat, e.g., fires, ovens,
radiators, etc.
EXCLUSIVE REMEDY: The remedies provided under the
terms of this Warranty are the purchaser’s exclusive rem-
edies and are in lieu of any remedies otherwise available.
LIMITATIONS AND EXCLUSIONS: SEBO makes no other
representations or warranties, expressed or implied, and
specifically excludes the implied warranties of merchant-
ability and fitness for a particular purpose. SEBO will not be
liable for incidental or consequential damages of any kind
or nature. This disclaimer of implied warranties shall not
apply to the extent said disclaimer is not allowed by appli-
cable state law.
ACCLAIM BY SEBO® WARRANTY
512 W. Gorgas Street
Louisville, OH 44641
www.h-pproducts.com
Acclaim by SEBO offered exclusively through: