Seiko SLP100 User manual

User Guide
®®
for Windows 95, 98,Windows NT 4.0
and Windows 2000
®
Models 100, 200 and 240
SMART LABEL PRINTERSMART LABEL PRINTER
®

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential application. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Seiko Instruments could void the user's
authority to operate the equipment.
Applicable EC Directives and Standards
Directive Title
89/336/EEC EC Electromagnetic Compatibility Directive
73/28/EEC EC Low Voltage Directive
Standards Title
EMC EN55022(1998) class B
EN55024(1998), EN61000-3-2(1995), EN61000-3-3(1995)
LVD EN60950/1992 +A1/1993, +A2/1993, +A3/1995, +A4/1997,
+A11/1997
Copyright
All rights reserved. No parts of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form, or by any means, electronic, mechanical,
photocopying, recording, or otherwise without the prior written permission of Seiko
Instruments USA Inc. No patent liability is assumed with respect to the use of
information contained herein. While every precaution has been taken in the preparation
of this publication, Seiko Instruments USA Inc. assumes no responsibility for errors or
omissions. Nor is any liability assumed for damages resulting from the use of
information contained herein. Further, this publication and features described herein are
subject to change without notice. Copyright© 1989-2000 by Seiko Instruments USA
Inc. All rights reserved.
Smart Label Printer © 1992-2000 Print Things. All rights reserved.
Smart Label Printer 100/200/240 User Guide by Prestige Publications, Milpitas, CA
Manual Part Number: 22-84010-01 Printed in USA
Seiko Instruments USA Inc.
2990 West Lomita Blvd.
Torrance, CA 90505
100-200book.book Page 1 Thursday, July 13, 2000 12:14 AM

Trademark Information
IBM is a registered trademark of International Business Machines Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
SII and the SII logo are registered trademarks of Seiko Instruments Inc.
Smart Label Printer is a registered trademark and SmartLabels, Smart Label Icons,
SmartCopy, SmartCapture and SmartCode are trademarks of Seiko Instruments USA Inc.
Other products mentioned in this guide are trademarks or registered trademarks of their
respective companies.
100-200book.book Page 2 Thursday, July 13, 2000 12:14 AM

Important Safety Instructions
The following symbols are used in this User Guide.
WARNING. Warning statements are used to indicate
actions that may result in risk of severe personal injury or
loss of life.
CAUTION. Caution statements are used to indicate
actions that may result in damage to the printer or other
property, or may result in risk of minor personal injury.
Warning
1 Use only the AC adapter provided with this printer, or an
AC adapter that has been approved by Seiko Instruments
for use with this printer. Use of an incorrect AC adapter
may cause risk of overheating or fire.
2 Do not bend or place a heavy object on the power cord
as it could damage the cord and result in risk of electric
shock or fire. Do not use the power cord if damaged or
frayed.
3 The thermal print head may become quite hot after print-
ing. Be careful when changing labels and cleaning the
thermal head.
Caution
1 Never insert objects of any kind into this printer as they
may touch dangerous voltage points or short out parts,
and may result in a risk of fire or electric shock. Never
spill liquid of any kind on the printer.
2 This printer contains no user-serviceable parts. Do not
attempt to service the printer yourself as this can expose
you to dangerous voltage points or other risks. Repair
service should be performed by a trained technician.
3 Do not use this printer near water or in extreme
humidity.
100-200book.book Page 4 Thursday, July 13, 2000 12:14 AM

4 Be sure to hold only the connector end of the power
cord or interface cable when disconnecting. Repeated
pulling on the cable could damage the cable.
5 If any of the following conditions occur, turn off the
printer and unplug the power cord from the power
outlet:
■The power cord is damaged or frayed.
■Liquid has been spilled into the printer or the printer
has been exposed to rain or water.
■The printer does not recover from an error or the
printer does not operate normally when the operating
instructions are followed.
■The printer exhibits a distinct change in performance,
such as emitting a strange noise, odor or smoke.
Installation
For best performance, we recommend that you install your
printer on a flat surface in a location that satisfies the
following environmental conditions:
■Not subject to vibration
■Not exposed to direct sunlight
■Dust-free
■Condensation-free
■Temperatures: 59 to 95°F (15 to 35°C)
■Humidity: 30% RH to 80% RH (non-condensing)
100-200book.book Page 5 Thursday, July 13, 2000 12:14 AM

User Guide i
About This Guide
As you‘ll soon realize, the Smart Label Printer®is easy to set
up and use. Chances are, once you’ve read what you need
to know in order to get going, you won’t have to use this
guide except as a quick reminder or a reference.
This guide will help you set up your SLP 100, 200 or 240
install the software, and use your SLP.
In writing this guide we assume that you are familiar with
common operations using Microsoft®Windows®95, 98,
Windows®NT 4.0 or Windows®2000 on an IBM®-
compatible PC.
The following conventions are used to convey information
in this guide:
■Commands you choose from the menus and items you
select appear in italics with initial capital letters.
Example: Choose Print from the File menu.
■Text we ask you to type appears in bold.
Example: Type A:\SETUP.
100-200book.book Page i Thursday, July 13, 2000 12:14 AM

ii Smart Label Printer Models 100, 200 and 240
This guide has three chapters and three appendices:
■Chapter 1, Introduction, provides some general informa-
tion about the SLP 100/200/240 and the Smart Label
program.
■Chapter 2, Getting Started, provides instructions for con-
necting the SLP 100/200/240 to an IBM-compatible PC,
loading labels into the printer, and installing the Smart
Label software. It also describes how to use on-line help.
■Chapter 3, Changing Labels and Printer Care, provides
information for replacing a label roll and taking care of
your SLP.
■Appendix A, Specifications, provides SLP 100/200/240
specifications.
■Appendix B, Commonly Asked Questions and Answers,
provides a list of questions and answers that can help
you resolve problems.
■Appendix C, Technical Support and Service, provides
technical support and service information.
■Appendix D, Ordering Labels and Parts, provides infor-
mation for ordering SmartLabels™and replacement parts
and accessories.
100-200book.book Page ii Thursday, July 13, 2000 12:14 AM

User Guide iii
Contents
Chapter 1 Introduction
About Your Smart Label Printer 1-2
Software Features 1-3
Chapter 2 Getting Started
What You Need 2-2
A Word About Labels 2-3
Caring for Labels 2-3
Installing the SLP 100, 200 or 240 2-4
Unpacking the SLP 2-4
Connecting the SLP to a Power Outlet 2-5
Connecting the SLP to an IBM-compatible PC 2-6
Loading a Roll of Labels 2-7
Testing the Printer 2-9
Installing the Smart Label Software 2-10
Using On-Line Help 2-11
Chapter 3 Changing Labels and Printer Care
Overview 3-2
Caring for Your Printer 3-2
Off Line and On Line Mode 3-3
Changing a Label Roll 3-3
Removing the Old Roll 3-3
Loading the New Roll 3-3
Adjusting the Position of Labels 3-4
Removing Stuck Labels 3-5
Appendix A Specifications
Smart Label Printer 100/200/240 Specifications A-2
Status Light Indicators A-3
Appendix B Commonly Asked Questions and
Answers B-1
Appendix C Technical Support and Service C-1
100-200book.book Page iii Thursday, July 13, 2000 12:14 AM

Contents
iv Smart Label Printer Models 100, 200 and 240
Appendix D Ordering Labels and Parts D-1
Ordering Labels D-2
Ordering Parts D-2
Index
100-200book.book Page iv Thursday, July 13, 2000 12:14 AM

Chapter 1
User Guide 1-1
Introduction
About Your Smart Label Printer 1-2
Software Features 1-3
100-200book.book Page 1 Thursday, July 13, 2000 12:14 AM

Chapter 1 Introduction
1-2 Smart Label Printer Models 100, 200 and 240
About Your Smart Label Printer
The Smart Label Printer®is the best way to instantly print
one-at-a-time labels. Direct thermal printing technology
does not use ink, toner or ribbon, just labels. The SLP
produces fast, laser output on a variety of label sizes with
the ability to print text, graphics, POSTNET codes and bar
codes.
The Smart Label software features a WYSIWYG editor,
SmartCapture™and SmartCopy™to capture text and
addresses right off your screen, built-in database, a
Windows®print driver, and background printing. It uses
TrueType fonts and imports logos, graphics, and text files.
With the wide variety of available SmartLabels™, you can
use your SLP to create labels for just about anything. Here
are some examples:
nEnvelope labels nBar code labels
nFile folder labels nDiskette labels
nName tags nRotary file cards
nShipping labels nVideocassette labels
nStorage container labels nBinder labels
nNotebook labels nShelf labels
100-200book.book Page 2 Thursday, July 13, 2000 12:14 AM

Chapter 1 Introduction
User Guide 1-3
Software Features
The Smart Label program provides a rich set of features to
simplify your labeling needs.
n32-bit architecture designed to work in Windows®95, 98,
Windows NT®4.0 and Windows®2000 with support for
long file names.
nWYSIWYG editor displays labels as they will print.
nPrints in background so you can work with other applica-
tions while labels are printing. Print labels one at a time
or whole mailing lists.
nObject-oriented user interface makes it easy to include
text, pictures, bar codes, etc. on your label.
nMixed text possible within each text object—different
font types, sizes and styles (bold/italic/underline) can be
included on a single line.
nShrink-to-fit and word wrap ensure that addresses and
other text fit on the label.
nSmartCapture and SmartCopy capture text from Windows
applications, saving time and eliminating retyping.
nCustomizable Smart Label Icons™make it easy to format
different types of labels.
nBuilt-in database to save labels and formats in user-defin-
able database categories.
nFind feature makes it easy to locate saved labels by label
name, database field or words within the label.
nMultiple user feature allows each user to have a unique
setup and Smart Label start-up icon.
nContact-based records updated automatically from label
addresses.
100-200book.book Page 3 Thursday, July 13, 2000 12:14 AM

Chapter 2
User Guide 2-1
Getting Started
What You Need 2-2
A Word About Labels 2-3
Installing the SLP 100, 200 or 240 2-4
Installing the Smart Label Software 2-10
Using On-Line Help 2-11
100-200book.book Page 1 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
2-2 Smart Label Printer Models 100, 200 and 240
What You Need
In order to use your SLP and software, you need to have the
following:
nAn IBM PC or 100% compatible computer
nAn 80386 or higher processor
n4 MB of available Random Access Memory (RAM)
nAn available USB or RS-232C serial (COM) port
n5 MB available hard disk space
nVGA or higher resolution graphics card
nA mouse or other pointing device
nMicrosoft Windows 95, 98, Windows NT 4.0 or Windows
2000
Note... Windows 98 or Windows 2000 is required to
connect the Smart Label Printer to a USB port.
100-200book.book Page 2 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
User Guide 2-3
A Word About Labels
For best results we recommend the use of Seiko Instruments
SmartLabels. Other brands may not be engineered to
provide optimum, trouble-free results with your SLP; they
may not work with your printer or they may damage it and
void your warranty.
SmartLabels are available in a wide variety of sizes and
colors to properly label almost anything.
The SmartLabels have a sensor mark on the backing of each
label that the SLP 100/200/240 uses for top of label
alignment. Check to be sure the labels have this mark
before loading them into the SLP.
Note... Older SmartLabels did not have this sensor mark. Be
sure that the SLP 100, 200 and 240 are listed as supported
printers on the SmartLabels package.
Caring for Labels
The labels are sensitive to heat, moisture, and light. With
this in mind:
nStore labels in a cool, dry place.
nDo not scratch or rub labels with a hard object.
nKeep organic solvents away from labels.
Sensor mark
100-200book.book Page 3 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
2-4 Smart Label Printer Models 100, 200 and 240
Installing the SLP 100, 200 or 240
Here, you’ll find out how to unpack and set up your new
SLP. As part of the setup process, you’ll load a roll of
standard address labels and run a quick test.
Unpacking the SLP
Carefully remove the printer and its components from the
box. It’s a good idea to save the box and packing materials
in case you need to store or ship the printer. Make sure you
have all of the following items.
nA Smart Label Printer 100, 200 or 240
nSmart Label software
nSerial cable
nUSB cable
nAC adapter
nPower cord (SLP 240 only)
nRoll of SmartLabels
nUser Guide
nQuick Start Card
Smart Label Printer
100, 200* or 240
SmartLabels
User Guide
Smart Label Software
Serial cable
USB cable
AC adapter
*Smart Label Printer 200 shown.
Quick Start Card
100-200book.book Page 4 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
User Guide 2-5
Connecting the SLP to a Power Outlet
Now you’re ready to connect the SLP to a power outlet:
1 Plug the AC adapter cable into the jack at the rear of the
SLP.
2 Flip up the AC adapter prongs and plug it into a power
outlet.
3 Turn the SLP on by pressing the power button.
When you turn the printer on, the status light flashes
green. This is just to let you know there are no labels in
the printer.
Form Feed button
Power button
Status light
100-200book.book Page 5 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
2-6 Smart Label Printer Models 100, 200 and 240
Connecting the SLP to an IBM-compatible PC
Use the USB or serial cable provided with the SLP 100/200/
240 to connect the SLP to your computer.
CAUTION: Connecting or disconnecting the interface
cable while the printer is turned on may damage the
printer.
Follow these steps:
1 Make sure that the SLP is turned off. If the status light is
on, hold the power button until it turns off.
2Connect either the USB or serial cable.
USB cable. Connect the cable to the SLP and the USB port
on your computer. If all USB ports are in use, you may
need to purchase a USB hub.
Serial cable. Plug the telephone-style connector into the
jack on the rear panel of the SLP. Plug the other end of
the cable into a serial port on your computer.
Note… Serial ports are also called COM ports —COM1,
COM2, COM3, etc. If your COM ports are all in use,
purchase either another serial port or an “A-B”switch
box to connect the SLP and another device to the same
port.
USB port
Serial port
Serial Cable
USB cable
OR
DO NOT use
both cables
100-200book.book Page 6 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
User Guide 2-7
Loading a Roll of Labels
Follow the instructions below to load a roll of standard
address labels.
Prepare the roll of labels
1 Remove the sticker from the beginning of the roll of
labels.
Note... Check to be sure there is a black sensor mark on
the label backing as illustrated on page 2-3.
2 If needed, cut between the labels to create a “leader.”
If the end of the roll is not prepared as shown above, cut
between the labels leaving as much backing as possible
on the end of the roll to act as a leader.
Load the roll of labels
1 Make sure the power cord is connected and that the
printer is turned on.
The green status light should be flashing.
2 Lift the base of the clear plastic label cover and rotate it
open.
Roll
Prepared end Cut here
RollWaste
Label
Cover
Spindle
100-200book.book Page 7 Thursday, July 13, 2000 12:14 AM

Chapter 2 Getting Started
2-8 Smart Label Printer Models 100, 200 and 240
3 Remove the spindle from the SLP and insert the label roll
on the spindle.
4 Insert the labels and spindle into the SLP. If using an SLP
200 or 240, adjust the guides to fit the labels as shown
below.
5 Insert the free end of the label roll, label side down, into
the slot on the back of the printer. Push the label stock
into the slot until you feel a slight resistance. Continue
pushing gently. The SLP automatically feeds the labels
through and aligns the end in the exit slot.
If the label end doesn’t appear through the slot:
Press and release the form feed button to advance
the labels.
SLP 200/240
SLP 100
100-200book.book Page 8 Thursday, July 13, 2000 12:14 AM