Sencore AG 4800XS User manual

Quick Start Guide AG 4800XS
Form 8188 Version 1.0 - Oct 2018 Page 1
About This Quick Start Guide
This guide is for helping new customers get their Sencore AtlasGear AG 4800XS
openGear™ chassis setup and running as quickly and easily as possible.
The guide covers both the AG 4800XS and AG 4800X versions of the chassis.
The AG 4800XS includes a single power supply. A second, redundant power
supply can be ordered separately. If the second power supply is ordered with the
chassis from the factory, the second power supply will be installed in and shipped
together with the chassis.
Setup and configuration information for the Sencore AtlasGear modules that go
in the AG 4800XS chassis are covered in their own respective manuals and
quickstart guides.
Read the Safety Chapter of the User’s Manual
The current version of the full User’s Manual can be obtained from the Download
tab of individual product pages on our website: www.sencore.com or by emailing
Sencore ProCare support at [email protected].
Read the safety chapter of the User’s Manual to avoid potential hazards.
More details about AG 4800XS installation can be found in the full User’s
Manual.
Unpack the Equipment
Check that there are no obvious damages to equipment due to transport. If
equipment appears to be damaged, please contact Sencore ProCare for support.
In addition to the AG 4800XS (or AG 4800X) hardware itself, the shipment should
include a power cable (or two if the second power supply is ordered).
Equipment Installation and Power Up
Equipment designed for rack installation should be securely connected to the
rack using rack screws suitable for the rack type. Note that there should be
sufficient room for air to freely flow around the unit, ensuring proper cooling. Also
note the direction of air flow for the chassis type prior to installation (refer to the
User’s Manual).
When the equipment is installed, it can be powered by connecting it to a power
outlet using the power cable(s). AG 4800XS power supplies require AC mains
and can operate in the range 100–240VAC.
Establish an IP Address
In order to control the AG 4800XS, an IP address must be established for the
internal frame controller card. From the factory, the unit is shipped with DHCP
enabled. If the chassis is connected to a network using DHCP, the AG 4800XS
will automatically receive an IP address when plugged into the network. The
assigned IP address will be displayed on the LCD panel on the front of the unit
and this address can be used for all future control.
If a static IP address if required for the network where the AG 4800XS is
installed, it is necessary to change some switches on the controller card in the
chassis (the far-right card when looking at the front of the chassis).
1. With the chassis powered off, set the dip switches to on/off based on
the table below

Quick Start Guide AG 4800XS
Form 8188 Version 1.0 - Oct 2018 Page 2
2. Power on the chassis and type 192.168.2.1 or 10.1.2.1 into the address
bar of the PC’s web browser.
3. When the AG 4800XS’s webUI is visible, enter the new static IP
address you wish to assign to the unit.
4. Power off the chassis and change the dip switches to off/off to force the
chassis to use the IP address that was assigned in the webUI.
5. Power on the chassis and it should now be reachable using the static IP
address that was assigned. The IP address should also now be shown
on the LCD screen on the front of the unit.
Chassis Configuration
The AG 4800XS chassis can be configured and controlled using the Dashboard
software application, the built-in web interface or SNMP (if licensed).
The primary method of access and configuration for the chassis is done through
the openGear™ Dashboard software. This software is available for download
from the www.opengear.tv website.
Once downloaded, install the software using the on-screen prompts. After
installation, Dashboard will automatically find all openGear™ chassis’ that are on
the same network as the PC it is running on. From within Dashboard, IP
addresses for the Sencore AtlasGear cards can be assigned.
Some limited AG 4800XS configuration can also be done from the chassis’
webUI. Type the IP address of the unit into the address bar of a web browser to
access it.
Manage Sencore AtlasGear Cards
Various Sencore AtlasGear cards can be used in the AG 4800XS including the
AG 2600, AG 4400 and AG 5800 receiver/decoder cards and the AG-SDI2X IP
gateway card. The chassis also supports other cards compatible with the
openGear™ platform.
The AG 4800XS/AG 4800X chassis includes an internal network switch that
provides management network access to all installed AtlasGear cards. Each
card should be assigned an IP address using the Dashboard application and
then each card will be accessible using its webUI either from within the
Dashboard application or directly from a PCs web browser. Please see the user
manuals for the individual AtlasGear cards for more information about
configuration and operation.
Support
Contact Sencore ProCare for support, if required.
Email: [email protected]
Phone: [phone]