SentrySafe Fire-Safe SFW123DSB User manual

User Manual of Product 1:
SentrySafe Fireproof and Waterproof Steel Home Safe with
Dial Combination Lock, Secure Documents, Jewelry and
Valuables with Bolt Down Kit, 1.23 Cubic Feet, 17.8 x 16.3 x
19.3 Inches, SFW123DSB

P44621
Model No.
Modèle Nº
Modelo No.
Serial No.
Nº de série
No. de serie
Dial Combination (Not All Models)
Combinaison du cadran
(pas tous les modèles)
Combinación del disco
(No todos los modelos)
Key No. (Not All Models)
Clé Nº (pas tous les modèles)
Llave No. (No todos los modelos)
Factory Code (Not All Models)
Code d’usine (pas tous les modèles)
Código de fábrica
(No todos los modelos)
➧
➧
➧
➧
➧
IMPORTANT
If you experience any problems or challenges with your safe, please contact us.
Many issues can be resolved quickly.
IMPORTANT
Si vous rencontrez des problèmes ou des difficultés avec votre coffre-fort, s’il vous plaît
contactez-nous. De nombreux problèmes peuvent être résolus rapidement.
IMPORTANTE
Si experimenta cualquier problema o dificultad con su seguro, por favor póngase en contacto con
nosotros. Muchos problemas pueden ser resueltos rápidamente.
SentrySafe
Customer Service: 1-800-828-1438
Mexico Customer Service: 01-800-451-0821
www.sentrysafe.com
®2016
Master Lock Company LLC
Milwaukee, Wisconsin 53210 U.S.A.
www.masterlock.com

Fire-Safe®Owner’s Manual

2
WARNING
Gun warning
This product is not intended for the secure storage of all materials. Items such as firearms, other
weapons, combustible materials, or medication should NOT be stored in this unit.
NOTICE
Do NOT store delicate items directly in your safe.
SentrySafe products which offer fire protection have a proprietary insulation that has a high
moisture content. In addition, the SentrySafe advanced safes close airtight to offer water resistance,
which may also cause moisture to accumulate inside your safe. The desiccant packet included in
your safe during shipment should be left in your safe. DO NOT DISCARD IT. It is intended to help
absorb moisture which may accumulate inside your safe. Please open your unit once every two
weeks to avoid moisture accumulation.
If you choose to store delicate items such as jewelry with working parts, watches, stamps, or
photos in your safe, we recommend putting them in an air-tight container, prior to placing them in
the safe for storage.
NOTE: SentrySafe will not be responsible for any damage or loss of items placed in the unit due to
moisture.
Do NOT store pearls in this safe.
In the event of a fire, potential damage to delicate pearls occurs at temperatures much lower
than the 350°F interior performance measure which the UL classification performance standard
indicated guarantees. Therefore, DO NOT store pearls in your SentrySafe product.
Do NOT store computer disks, audio-visual cassettes or photo negatives.
This product is not intended to protect computer floppy or diskettes, cartridges and tapes, audio or
video cassettes or photo negatives.
Your safe is only part of your total security protection.
SentrySafe recommends that you store your safe in closets, offices, basements, bedrooms and any
other locations that are convenient for you but out of direct line of sight from prying eyes. The
location of the safe does not affect the safe’s ability to protect your valuables inside.

3
English
Table of Contents
Registration:
www.registermysafe.com
Reasons to register
By registering your SentrySafe product you can easily retrieve forgotten codes and combinations.
By registering your SentrySafe product you can be sure that in the unfortunate circumstance of a
fire you will be guaranteed your replacement safe (provided official paperwork).
English
Warnings ..............................................................................................................2
Registration ..........................................................................................................3
Mechanical Combination Lock...............................................................................4-5
Programmable Electronic Lock...............................................................................6-9
Operating the Light ...............................................................................................9
Operating Sound Features .....................................................................................10
Bolting Down Your Safe.........................................................................................11-12
Troubleshooting ....................................................................................................13
Replacement & Fire Specifications..........................................................................14
Customer Service...................................................................................................15
Français .................................................................................................... 17
Español...................................................................................................... 33
IMPORTANT
If you experience any problems or challenges with your safe, please contact us.
Many issues can be resolved quickly without the product being returned.
Our customer care team is available at 1-800-828-1438 to answer your questions.

4
NOTE: • Store combination (and keys if equipped) in a secure
location (other than in the safe).
• Combination can not be changed.
1Ensure any shipping screws have been removed. Located on
the inside of the door.
NOTE: Your unit may or may not have a shipping screw..
• DO NOT RETURN! Questions or concerns, call us at
1-800-828-1438.
2Find your combination on the back of this owner’s manual.
FOR DUAL KEY/COMBINATION LOCKS ONLY
Keys are located inside your safe. Be sure to remove them
before locking your safe.
WARNING
Test your combination several times before putting valuables inside.
1FOR DUAL KEY/COMBINATION LOCKS ONLY,insert key into
the lock, turn to the ’unlocked’ position, then remove the key.
This is a secondary locking feature not an override key.
Rotate dial to ’0’, then rotate right (clockwise)
passing ’0’ three times, continue rotating until you reach the
first number in your combination.
3Rotate dial to the left (counterclockwise). Go PAST the second
number of your combination ONCE and stop the SECOND time
the dial reaches the number.
Mechanical Combination Lock
M100TEST
SN100TEST01*
10-22-33 RLR
2075
Preparing your safe for first time use
Unlocking your safe
2

5
English
4Rotate the dial to the right (clockwise), stop when you reach
the third number in your combination.
5Rotate the handle downward to open the door.
This may take a limited amount of force if you have a
water-resistant safe.
NOTE: • Make sure the handle is rotated all the way up in the horizontal position before
unlocking the safe.
• If the door does not open easily, repeat steps 1-5.
• If you exert too much force on the handle, the handle will move without moving the
bolts. If this happens, you will hear a ’click.’ DO NOT be alarmed. This feature is
designed to protect the bolts from being overpowered by force. If this occurs, simply
exert force in the opposite direction (lifting up) until the handles ’clicks’ back into place
and repeat steps 1-5 to open your safe.
1Close the door and pull the handle upward until the handle
is horizontal.
For water-resistant units, additional pressure to the front,
left side of the door may need to be applied prior to rotating
the handle.
2Spin the dial at least 2x to the right (clockwise).
3FOR DUAL KEY/COMBINATION LOCKS ONLY, insert key
into the lock, turn to the ’locked’ position, then remove the key.
Locking your safe

6
NOTE: • Store code (and keys if equipped) in a secure location
(other than in the safe).
1Ensure any shipping screws have been removed. Located on
the inside of the door.
NOTE: Your unit may or may not have a shipping screw.
• DO NOT RETURN! Questions or concerns, call us at
1-800-828-1438.
2ASlide out the battery drawer on the side of the keypad.
BInsert 4 AAA alkaline batteries (not included).
NOTE: Do not use rechargeable batteries or any other type
of non-alkaline battery. Do not mix old and new
batteries. Do not mix alkaline and standard batteries.
CSlide battery drawer back into keypad.
3Find your code on the back of this owner’s manual.
FOR DUAL KEY/COMBINATION LOCKS ONLY
Keys are located inside your safe. Be sure to remove them
before locking your safe.
WARNING
Test your code several times before putting valuables inside.
1FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into
the lock, turn to the ’unlocked’ position to open the safe, then
remove the key.
This is a secondary locking feature not an override key.
Programmable Electronic Lock
Preparing your safe for first time use
Unlocking your safe
M100TEST
SN100TEST01*
12345

7
English
2AEnter the 5 digit factory code found on the back of the
owner’s manual.
NOTE: You may have to lift the handle while entering the
combination.
BA green light will indicate the code is correct. You will have
4 seconds to turn the handle to unlock your safe.
3Rotate the handle downward to open the door.
This may take a limited amount of force if you have a water-
resistant safe.
NOTE: • Make sure the handle is rotated all the way up in the horizontal position before
unlocking the safe.
• If you exert too much force on the handle, the handle will move without moving the
bolts. If not when this happens, you will hear a ’click.’ DO NOT be alarmed. This feature
is designed to protect the bolts from being over powered by force. If this occurs, simply
exert force in the opposite direction (lifting up) until the handles ’clicks’ back into place
and repeat steps 1-3 to open your safe.
• Delay mode will occur if three consecutive invalid entries have been tried. Red LED will
blink on and off to let you know the safe is in delay mode. This will cause the system
to shutdown for two minutes. DO NOT remove the batteries to restart the system it will
only increase the length of time for the system shutdown.
1Close the door and pull the handle upward until the handle is
horizontal.
For water-resistant units, additional pressure to the front,
left side of the door may need to be applied prior to rotating
the handle.
2FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into
the lock, turn to the ’locked’ position, then remove the key.
NOTE: If your safe does not appear to be working properly,
please check to make sure you are using NEW
alkaline batteries before contacting SentrySafe
Customer Service.
Locking your safe

8
Three code options:
Factory code:
The safe will ALWAYS unlock using this 5 digit code (found on the
back of the owner’s manual). This code cannot be deleted.
User code:
A 5 digit programmable code of your choosing that can be changed
or deleted.
Secondary code:
A second 5 digit programmable code of your choosing that can be
changed or deleted. Can only be programmed after a user code
has been activated.
NOTE: • The “C” key is a clear key. This can be used at anytime to clear the system and return to
standby mode – unless you are in delay mode (3 consecutive invalid entries).
• The 5 digit factory code cannot be deleted. However, you may add and delete
additional codes.
This safe can store up to three codes at one time. One factory code and two
additional programmable codes.
Programmable Electronic Lock
Programming information
Programming the user code
Programming the secondary code
To ADD a user code:
1Press the “P” key.
2Enter the 5 digit factory code found on the back of your owner’s manual.
3The light will flash green and then you will have five seconds to enter your own
personal 5 digit user code.
To DELETE a user code:
1Press the “P” key.
2Enter the 5 digit factory code.
3Enter 0,0,0,0,0.
NOTE: • The electronic lock will NOT indicate that it has deleted the user code – please test the
code to make sure it has been deleted.
To ADD a secondary code:
1Press the “P” key two times.
2Enter the 5 digit user code previously programmed.

9
English
3The light will flash green and then you will have five seconds to enter your own
personal 5 digit secondary code.
To DELETE a secondary code:
1Press the “P” key two times.
2Enter the 5 digit user code.
3Enter 0,0,0,0,0.
NOTE: • The electronic lock will NOT indicate that it has deleted the secondary code – please
test the code to make sure it has been deleted.
The safe you have purchased may include a light. This is a long-lasting LED light. Not all safes
include a light.
The batteries that operate the keypad are the same batteries that
operate the light. If the light in your unit does not turn on, please
change your batteries. Refer to page 6 to change the batteries.
The light will turn on every time you enter your code and will remain on
for 30 seconds. The light duration has three options – off, 30 seconds,
and 60 seconds.
To turn the light off:
1Press the “0” button.
2Press the “P” button.
3Press the “3” button.
To turn the light on for 30 seconds:
1Press the “0” button.
2Press the “P” button.
3Press the “4” button.
To turn the light on for 60 seconds:
1Press the “0” button.
2Press the “P” button.
3Press the “5” button.
NOTE: • If the light duration is 60 seconds, the battery life will be reduced at a faster rate.
How to operate the light

10
For Programmable Electronic Lock Only
The tones of the key pad may be turned on and off depending on user preference.
Turn sound off:
1Press “O”.
2Press “P” key.
3Press “1”.
Turn sound on:
1Press “O”.
2Press “P” key.
3Press “2”.
Operating Sound Features
Operating sound features

11
English
Bolting Down Your Safe
Bolt-down instructions
NOTICE
Product is not water resistant once it is bolted down. The ETL verified water resis-
tance claim applies to product prior to the application of a bolt-down kit.
Bolt-down kit contents (in select models only):
• 2 lag screws
• 2 washers
• 2 masonry anchors
Tools needed to bolt safe to the floor:
• Drill
• Wrench
• 7⁄16” (11 mm) drill bit – for drilling into the safe
• 9⁄32” (7.2 mm) drill bit – for drilling into a wood floor
• 3⁄8” (9.5 mm) drill bit – for drilling into a masonry floor
Warning: • DO NOT drill from any location inside the safe.
• DO NOT bolt through the walls.
1Tip the safe onto its right side (door hinges horizontal with the floor).
2Unlock the safe and open the door. Look to the bottom of the
safe for two indentations on the feet in opposite corners. Using
the 7⁄16” (11 mm) bit; drill a hole through each indentation
perpendicular to the bottom of the safe. DO NOT drill from
any location inside the safe.
3Tip the safe upright, place the safe in the desired location and open the door.
4Use a screw or pencil to mark the floor through both holes.
F
F

12
5Move the safe aside to clear both marked spots for drilling.
6Drill into the floor:
AFor wood: Using the 9⁄32” drill bit, drill a hole 21⁄2”
(64 mm) deep in each marked spot.
BFor masonry: Using the 3⁄8” drill bit, drill a hole 21⁄2”
(64 mm) deep in each marked spot. Install a masonry
anchor in each hole.
7Replace the safe in the desired position, with the holes in
the safe aligned with those in the floor.
8Securing the safe:
AFor wood: Pass each lag screw through a washer,
then through the safe and into a hole. Tighten with
the wrench.
BFor masonry: Pass each lag screw through a washer,
then through the safe and into a masonry anchor.
Tighten with the wrench. Place masonry anchors into
the holes in the floor.
NOTE: • The safe should not be bolted to a wall, this will compromise the fire rating.
Drill holes through the feet only. DO NOT drill through the back or sides.
• Bolting/unbolting the unit is at the consumer’s expense and discretion.
• SentrySafe is not responsible for any costs incurred if the unit is to be replaced.
Not all SentrySafe products come with a bolt-down kit.
Please go to www.sentrysafe.com to learn more about the recommended hardware for
your safe.
Bolting Down Your Safe
Bolt-down instructions… continued
F
F
F

13
English
Troubleshooting
The Problem: Why it is Happening: The Solution:
The door will not
lock.
1. Shipping screw is in place.
2. Confirm that there is no
obstruction in the door.
3. Bolted down incorrectly.
1. Remove the screw on the back inside
of the door.
2. Remove all items and accessories
from inside the safe. If this resolves
the issue, re-set the accessories and
organize items to properly fit.
3. See pages 11 for proper bolt-down
instructions.
The handle is not
in the horizontal
position when the
safe is locked.
The clutch mechanism has
been engaged.
Rotate the handle up or down until it
clicks into the horizontal position.
Cannot open door
after inputting the
combination or
electronic code.
1. Safe doors equipped with
a water-resistant gasket may
initially be tight.
2. Key lock is in the locked
position. (select models only)
1. Hold the handle up while inputting
the code or dialing the combination
and then pull down on the handle..
2. If your safe is equipped with a key
lock ensure that the key is in the
unlocked position. (select models only)
The dial does
not turn.
1. Shipping screw is still in place.
2. Locking bolts are not fully
extended.
1. Remove the screw from the back of
the door.
2. Ensure the handle is in the
horizontal position.
Red indicator light
blinks three times
and there are
three beeps.
An incorrect code has been
entered.
Verify code and re-enter. If the
programmable code you are using
doesn’t work then use the factory code.
If successful re-program your
programmable code.
Red indicator light
blinks five times and
there are five beeps.
Keypad communication error. Please call our Customer Service center.
Red indicator light
blinks once and there
is one beep.
Program button is pressed out of
sequence.
-or-
5 seconds has lapsed between
button entries.
Start over.
Red indicator light
is blinking.
An incorrect code has been
entered three times and system
has entered delay mode.
Wait two minutes and start over.
Yellow indicator light
is on.
Battery power is low. -or- Battery
may be the wrong type.
Replace with new alkaline batteries.

14
Replacement & Fire Specifications
If this product is damaged by fire at any time while still owned by you, the original, registered
owner (the original purchaser), Master Lock will either ship a replacement or provide a credit or
refund equal to the purchase price paid, at Master Lock‘s own and sole discretion.
To be eligible for this Limited Lifetime After-Fire Replacement Program, the original purchaser must
have registered the product within 30 days of purchase, online at www.registermysafe.com or us-
ing the card included with the product. Do not ship your product back to Master Lock.
To obtain service under the Limited Lifetime After-Fire Replacement Program, please contact
Master Lock Customer Care by phone at 1-800-828-1438 or via www.sentrysafe.com.
Do not ship your product back to Master Lock.
When contacting Master Lock Customer Care, you should have the following information available:
1) A description of the fire event; 2) unit model number; 3) serial number; 4) a photo of the burned
unit; and 5) a copy of the report from the fire department, insurance or police.
THIS AFTER-FIRE REPLACEMENT PROGRAM IS LIMITED TO REPAIR OR REPLACEMENT ONLY. The
limited warranty does not cover labor for removing, reinstalling or refinishing the product or part,
or other materials removed, reinstalled or refinished in order to repair or replace the product or
part. TO THE EXTENT PERMITTED BY LAW, MASTER LOCK DISCLAIMS ALL OTHER IMPLIED OR EX-
PRESS WARRANTIES INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR
A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS
EXIST BY OPERATION OF LAW, SUCH WARRANTIES ARE LIMITED TO THE DURATION PROVIDED BY
LAW.
Fire Endurance:
(UL Classified protection) Subjected to temperatures up to 1700°F (927°C) for a duration of 1 hour,
the safe interior will remain below 350°F (177°C).
Explosion Hazard:
(UL Classified protection) Subjected to a flash fire in a 2000°F (1093°C) furnace for 30 minutes the
unit will not explode or rupture.
Fire Impact:
(ETL Verified) After being heated to 1550°F (843°C) the safe is dropped 15 ft. (4.6 m) onto rubble,
then cooled, inverted and reheated to 1550°F (843°C) for 30 minutes.
Data Protection:
(ETL Verified) 1 hour fire protection of CDs, DVDs, memory sticks and USB drives up to 1700°F
(927°C). This product is NOT intended to protect computer floppy or 21⁄4” diskettes, cartridges,
tapes, audio or video cassettes, or photo negatives. For fire-resistant storage of these materials, ask
your retailer for the SentrySafe Fire-Safe®media storage products.
Limited Lifetime After-Fire Replacement Program
Fire specifications

15
English
Customer Service
www.sentrysafe.com
Customer Service: 1-800-828-1438
137 Forest Hill Avenue, P.O. Box 927 Oak Creek, Wisconsin 53154
Please go to our website www.sentrysafe.com to find the necessary replacement form.
If you are unable to use a computer please call the number above for a copy of the
replacement form.
To optimize your safe’s organization consider purchasing SentrySafe accessories for your safe.
Available accessories include a locking drawer, tray, shelf, and file rack. For more items please go to
the SentrySafe store at www.sentrysafe.com or call our customer service number 1-800-828-1438.
How to get replacement key/combo
How to order accessories
Replacement & Fire Specifications Customer Service

16

Fire-Safe®Manuel Du Propriétaire

18
Mises en garde
AVERTISSEMENT
Avertissement concernant les armes à feu
Ce produit n’est pas prévu pour assurer l’entreposage d’articles de toute sortes. Des articles comme
des armes à feu, des matières combustibles ou des médicaments ne devraient PAS être entreposés
dans ce coffre.
AVIS
N’ENTREPOSEZ PAS d’objets délicats directement dans votre coffre-fort.
Les produits SentrySafe offrant une protection contre l’incendie disposent d’une isolation brevetée
caractérisée par une teneur élevée en humidité. En outre, les coffre-forts avancés de SentrySafe se
ferment de façon hermétique afin d’offrir une résistance à l’eau, ce qui peut également faire en
sorte que l’humidité s’accumule à l’intérieur de votre coffre-fort. Le sachet de déshydratant, inclus
dans votre coffre-fort pendant le transport, doit demeurer dans votre coffre-fort. NE LE JETEZ PAS.
Il est conçu pour aider à absorber l’humidité susceptible de s’accumuler à l’intérieur de votre
coffre-fort. Veuillez ouvrir votre coffre-fort une fois toutes les deux semaines afin d’éviter
l’accumulation d’humidité.
Si vous décidez d’entreposer des objets délicats tels que des bijoux avec des pièces mobiles, des
montres, des timbres ou des photos dans votre coffre-fort, nous vous recommandons de les placer
dans un récipient étanche à l’air avant de les ranger dans le coffre-fort.
REMARQUE : Sentry Group ne pourra être tenu responsable de tout dommage ou de toute perte
d’objets placés dans le coffre-fort causé(e) par l’humidité.
NE RANGEZ PAS de perles dans ce coffre-fort.
En cas d’incendie, les dommages potentiels causés à des perles délicates se produisent à des
températures très inférieures à la mesure de performance intérieure de 177 °C (350 °F) garantie
par la norme de performance indiquée dans le cadre de la classification UL. Par conséquent,
N’ENTREPOSEZ PAS de perles dans votre coffre SentrySafe.
N’entreposez pas de disques informatiques, de supports audio-visuels ou de négatifs
photographique.
Ce produit n’est pas destiné à protéger des minidisques ou des disquettes, des cartouches et des
bandes magnétiques, des cassettes audio ou vidéo ou des négatifs photographiques.
Votre coffre-fort ne représente qu’une partie de votre système de protection.
SentrySafe vous recommande de ranger votre coffre-fort dans un placard, un bureau, un sous-sol,
une chambre ou tout autre endroit vous convenant, mais en dehors de la vue directe et des regards
indiscrets. L’emplacement du coffre-fort n’affecte pas la capacité de ce dernier à protéger vos
objets de valeur se trouvant à l’intérieur.