Serene CL-60 Installation guide

“Getting to know you”
Serene CL-60
Amplied CID Cordless Phone
Training Manual
Nov. 15, 09

2
CL-60 targeted User Groups
People with moderate to severe hearing loss•
People with low vision•
People with mobility impairment•
Main Feature Overview
55+ dB amplication•
Tone control to enhance speech•
clarity
Talking Caller ID on big display•
Talking key pad•
Large back-lit buttons•
3 one-touch speed dials•

3
Controls-Handset Front
Voice mail/missed call indicator1.
Press to access menu; press it again2.
to select option displayed. Or, while on
line, press it to mute the microphone on
handset
Press to hang up. Or, press and hold to3.
turn on/off the power of handset
Tone setting selection, up or down. Or,4.
when in menu mode, to navigate up or
down
To turn amplier on (lights up) or off5.
Press and hold to turn on/off “Do-not-6.
Disturb” (no ringing on handset)
To redial. Or, in memory programming,7.
to insert a pause.
Press to receive a waiting call. Or, while8.
in menu mode, to delete a character
entry or to go back
Press to receive call. Or, while on line,9.
press again to turn on speaker phone
1
2
3
4
5
6
7
8
9
Controls ---Handset sides & back
Volume up or down1.
Lanyard anchor (lanyard available)2.
Jack for Serene Tele-coil, Neck-loop or3.
other accessories
Press to page all handsets4.
Jack for headset5.
Battery compartment (Auto-Amplier6.
On/Off, Talking CID & Keypad On/Off
selection switch inside)
1
2
4
3
5
6

4
Controls--Base
1 2
3
4
5
Handset charging indicator1.
Page button to page all handsets2.
Back-up battery compartment (underneath)3.
Ringer volume control (Side)4.
Phone directory5.

5
Connection & Battery Installation
Out of the box feature settings
Auto Amplier On/Off: Off•
Talking Caller ID & Key-pad On/Off: On•
Speakerphone volume: Level 3 (of 5)•
Handset volume: Level 2 (of 5)•
Tone setting: T2 (of 4)•
Ringer volume in base: Hi•
Connections•
Rechargeable AAA batteries in•
handset (included)
Rechargeable AAA batteries (not•
included) in base as power back-
up. These batteries can be used
in handset as back-up if needed.

6
Making a call from key pad
Enter the desired number on key pad1.
Press2. to dial out. Or, after it has dialed out, press again to turn
on the speakerphone
Press3. to hang up
To redial the last called number, press4. to get on line, then press
Answering a call
Press1. to talk. Or, press it again to turn on the speakerphone
Press2. to hang up

7
Adjusting Handset Volume
Auto Amplier On/Off
Auto On = Amplier comes on automatically when ever you are on line•
To select, set the “AUTO-AMPLIFER” switch in the battery compartment•
to either On or Off
While on line, press volume1. on the side of handset to increase
or decrease volume; it beeps when it reaches its limit
If louder volume is desired, press2. to turn on (or off) the Amplier; it
lights up when On. If needed, press volume again to adjust
When you hang up, it will reset to the last volume level setting and turn3.
off the Amplier (unless Auto Amplier is set to On)

8
Adjusting Speakerphone Volume
While on speakerphone mode, press1. volume to increase or
decrease volume (level VL1-VL5 as displayed on screen and it beeps
when it reaches its limit)
The Amplier is not effective at the speakerphone mode2.
Adjusting Tone Control
While on line and with Amplier On (1. lights up), press or
to select a tone setting (setting T1 –T4 as shown on display and it
beeps at its limits) for best speech clarity
When you hang up, it retains the last Tone setting2.
You can adjust the tone setting only when the Amplier is On (3.
lights up), and, tone control is not effective in Speakerphone mode

9
Programming/Dialing from Speed Dial Buttons
Programming/Calling your Emergency Contact
in M1 (NOT for calling 911)
To program your emergency contact number into M1---while off line,1.
enter the phone number and then press till it beeps
To call your emergency contact---just press2. . It will dial and turn on
the speakerphone automatically so you can talk hands-free
For real emergency, call 9113.
To program a number---while off-line, enter phone number on key pad1.
Press and hold the disired memory button (M1-M8) until it beeps to save2.
To speed dial--while off line, press the desired memory button (M1-M8),3.
then press to dial

10
Review/Dial/Program from the Received-call Log
(last 40 calls; you must subscribe to phone company Caller ID service)
To review --while off line, press1. key to see the last received call.
Press to see other received calls in the reverse order
To dial the number on display---press2.
To copy this number into Phone Book---press3. . When prompted,
press to afrm (it beeps if this number is already in Phone Book);
enter name and press to save. The phone number appears again,
press to save this entry
Ring melody assigned to this entry appears and plays; press4. to
accept and save. Or, press for other selection; press to
select and save
Or, to exist, press5.
Review/Dial/Program from the Dialed-call Log
To review---while off line, press1. to review the last dialed call.
Press to see other dialed calls (list of 10) in reverse order
To dial the number on display--- press2.
To copy this number into Phone Book---press3. . When prompted,
press to afrm (it beeps if this number is already in Phone Book);
enter name and press to save. The phone number appears again,
press to save this entry
Ring melody assigned to this entry appears and plays; press4. to
accept and save. Or, press for other selection; press to
select and save
Or, to exist, press5.

11
While off line, press1. , then press to display PHONE BOOK
on screen
Press2. to select. Then press to display NEW ENTRY on
screen. Press to select
Enter name then press3. to save. If you make a mistake in typing,
press to delete
Enter number then press4. to save
Ring melody assigned to this entry appears and plays; press5. to
accept and save. Or, press for other selection; press to
select and save
Press6. to exist
Dialing from Phone Book
Creating Phone Book Entries (150 max.) from
key pad
While off line, press1. , then to display Phone Book on screen.
Press to select
Press2. to display “LIST” on screen. Press to select
Press3. or to scroll
To dial number on screen, press4.

12
While on line, press1. to receive a waiting call and put the current
call on hold
Press2. again to return to the call on hold
Using Voice Mail/Missed-call Indicator
Receiving a Call Waiting
Blinking asher means that there are voice mail messages waiting (paid1.
service from your phone company) or that you have missed a call
To check voice mail, press2. to get on line. If you hear a stuttered dial
tone, that means you have messages waiting. Call your phone company
voice mail (a paid service) to retrieve all un-heard messages and the
blinking will stop. Blinking will continue as long you have un-heard
messages
If there is no voice message (no stuttered dial tone), that means you3.
have missed call(s). Press to show the most recent missed call
Press4. to scroll to other missed calls. To call the number on
display, just press
Once you have viewed all the missed calls, the blinking will stop. But5.
if you have Voice Mail Service, the blinking will continue until you have
listened to all your new voice mail messages

13
Open battery compartment1.
Slide TALKING CID & KEYPAD switch to the Off position. This will turn2.
off the talking voice of Caller ID and key pad
Other features/settings in Menu
To turn off Talking feature
While off line, press1. and then press or to scroll to
the desired option
Press2. to select the displayed option
Follow the prompt and press3. or to scroll
To exist, press4.

14
Useful CL-60 facts
Talking distance: up to 300 ft from base in an average house•
Talk time: up to 8 hours•
Stand-by time: 80 hours•
Time required to charge handset: 8 hours•
Battery for handset/base: rechargeable AAA size, inter-changeable•
between handset and base use
Extra handsets (item CL-60HS: up to 5, sold separately•
Common FAQ
How can I turn off the “talking” voice?1.
Just set the “talking” selection switch to Off in the battery compartment.
How come some keys only talk some of the time, but not all the time?2.
While off line, these keys talk when pressed--- , , , the
complete DIALING PAD, M1-M3 speed dials, . While on line,
these keys talk when pressed--- , “MUTE”, , , ,
,
Can I change the voice level of the talking caller ID?3.
Yes, while the phone is ringing, press volume to increase or
decrease the talking and ringing volume.
What if I don’t have CID service?4.
No problems, the phone will just not voice or show any caller ID info,
everything else remains the same.

15
What if I want the amplier on every time I use the phone?5.
Just set the Auto-Amplier switch in the battery compartment to the On
position.
How do I set the phone so that it is not too loud for the others?6.
Set the Auto-Amplier in the battery compartment to Off. Press
button to turn on the amplier when needed.
What if I wear T-coil hearing aids?7.
Turn on the T-coil in your hearing aids and talk normally. For best results,
we recommend you use a Serene Tele-coil or Neck Loop.
What if I don’t install back-up batteries?8.
We strongly suggest that you do so; that way, your phone will be 100%
operational even when there is a power outage. If not, you phone will not
be operational in case of power outage.
How long will the back-up battery work?9.
It will give you up to 4 hours of continuous talk time.
Why is the handset blinking?10.
That means you’ve missed a call or there is a voice mail message
waiting for you.
What is that beeping sound?11.
The handset beeps when you put it in the cradle for charging.

16
CL Accessories?
Toll free Help Line
Serene Tele-coil with microphone, available in single (Item CL9001) or•
double (item CL9002)
Serene Neck-loop with microphone (item CL9003)•
[phone]•
9AM to 6 PM, Monday-Friday, Pacic Standard Time•
Staffed with live customer service representatives•
Trouble shooting CL-60
Charge indicator on base does not light up--Jiggle handset to improve•
contact
No Caller ID appears—call your phone company to check on the Caller ID•
service
No dial tone--check for secured connection of AC adapter and phone line•
Handset does not ring--low battery, or it is in Non Disturb mode, or the•
handset power is off
Blinking asher on handset--you have missed a call or there is a voice mail•
message waiting