SFC Energy EFOY Comfort Series User manual

Contents
Page 57
English
Contents
Contents................................................................................................... 57
1Introduction .................................................................................... 59
1.1 Foreword ................................................................................... 59
1.2 Service contact details............................................................... 59
2Safety Information.......................................................................... 60
2.1 Explanation of safety alert signal words.................................... 60
2.2 General safety instructions........................................................ 60
2.3 Safety instructions for methanol ............................................... 62
2.4 Correct use ................................................................................ 63
2.5 Certification ............................................................................... 63
2.6 Warranty.................................................................................... 65
2.7 Waste disposal and transportation ............................................ 66
3Operation ........................................................................................ 67
3.1 Quick overview........................................................................... 67
3.2 Commissioning .......................................................................... 68
3.2.1 Tools................................................................................. 68
3.2.2 Connections...................................................................... 68
3.2.3 Using the EFOY COMFORT fuel cell .................................. 68
3.2.4 Connecting the fuel cartridge........................................... 69
3.2.5 Connecting the exhaust hose and off-heat tube............... 69
3.2.6 Connecting the charge line and data line ......................... 70
3.2.7 Operation via the operating panel .................................... 70
3.2.8 Operation using the EFOY App.......................................... 75
3.3 Shutdown and dismantling ........................................................ 76
3.3.1 Switching off the fuel cell................................................. 76
3.3.2 Removing the EFOY fuel cartridge ................................... 76
3.3.3 Detaching the charge line and data line ........................... 76
3.3.4 Detaching the exhaust hose and off-heat tube................. 77
3.4 Operating modes........................................................................ 78
3.4.1 Automatic ......................................................................... 79

Introduction
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3.4.2 Manual On ........................................................................ 79
3.4.3 Manual Off........................................................................ 80
3.4.4 External control ............................................................... 81
3.5 Battery protection...................................................................... 82
3.6 Automatic antifreeze feature..................................................... 83
3.7 Navigating in the operating panel menu.................................... 84
3.7.1 Info screen ....................................................................... 84
3.7.2 Main menu........................................................................ 85
3.7.3 Expert menu..................................................................... 87
4Maintenance and Service................................................................ 96
4.1 Replacing fuel cartridges........................................................... 96
4.1.1 Removing the fuel cartridge............................................. 96
4.1.2 Inserting the fuel cartridge .............................................. 97
4.2 Adding service fluid ................................................................... 99
4.3 Firmware update ..................................................................... 101
5Errors and solutions..................................................................... 102
5.1 Error message on the display.................................................. 102
5.2 Errors without display messages ............................................ 106
6Specifications ............................................................................... 107

Introduction
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English
1Introduction
1.1 Foreword
Thank you for choosing an EFOY COMFORT fuel cell from SFC Energy AG.
We hope you enjoy using your new energy supply system!
Before you use the fuel cell for the first time, please read this user man-
ual and follow the installation instructions.
If you still have any questions about installing or using your fuel cell,
please contact your local service partner or the EFOY hotline.
Copyright by SFC Energy AG 2018. All rights reserved. Subject to change
without notice.
1.2 Service contact details
Headquarters
SFC Energy AG
Eugen-Sänger-Ring 7
85649 Brunnthal-Nord
Germany
Hotline: +49 89 / 673 592 555
Freecall*: 00800 / 732 762 78
eMail: [e-mail]
Web: www.efoy-comfort.com
*Calls can be placed free of charge from: Germany, Belgium, Denmark, France,
Great Britain, Italy, the Netherlands, Norway, Austria, Sweden, Switzerland and
Spain.

Safety Information
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English
2Safety Information
2.1 Explanation of safety alert signal words
DANGER!
Indicates an imminently hazardous situation, which, if not avoided, poses
a high risk of death or serious physical injury.
WARNING!
Indicates a potentially hazardous situation, which, if not avoided, poses a
medium risk of death or serious physical injury.
CAUTION!
Indicates a hazardous situation, which, if not avoided, poses a slight risk
of mild or moderate physical injury or damage to property.
INFO:
Important information for the operator or user of the system.
2.2 General safety instructions
Read the user manual before commissioning the fuel cell, and keep the
user manual close to the device at all times.
Follow all of the instructions in this user manual.
The EFOY COMFORT fuel cell must not be opened.
The EFOY fuel cartridge must not be opened or refilled using excessive
force.
Modifications to the device constitute a safety hazard and may result in
the loss of your operating license and nullify your warranty and guaran-
tee.
Use original EFOY accessories only.

Safety Information
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English
EFOY COMFORT fuel cells and EFOY fuel cartridges must not be stored at
temperatures over 50°C/122°F and must not be operated at tempera-
tures over 40°C/104°F.
Protect from heat and direct sunlight.
Operate the EFOY COMFORT fuel cell only as specified in the installation
instructions, and in a well-ventilated space.
Keep EFOY COMFORT fuel cells that have been switched off in frost-free
storage or use the automatic antifreeze feature.
Do not smoke in the vicinity of the EFOY COMFORT fuel cell or
EFOY fuel cartridge. Protect from heat and ignition sources. Methanol is
highly flammable!
A methanol spillage (e.g. after an accident or in the event of damage to
the EFOY COMFORT fuel cell or EFOY fuel cartridge) poses a fire hazard.
Keep away from ignition sources and ensure good ventilation.
Leakage of a small quantity of methanol will evaporate, leaving no resi-
due.
Keep all EFOY COMFORT fuel cells and EFOY fuel cartridges out of reach
of children, even when empty or only partly full.
WARNING!
In exceptional cases, the exhaust gases emitted by the device may conta
in
substances that are harmful to health!
Do not inhale exhaust gases directly for prolonged periods. Instead, use
the exhaust tube provided to route the exhaust gas into the open air.
WARNING!
Damage in the event of an accident; risk of injury!
EFOY COMFORT fuel cells and EFOY fuel cartridges must be securely fas-
tened to prevent damage in the event of an accident.
CAUTION!
The EFOY COMFORT fuel cell is not water-tight!
Ensure that no water can enter the fuel cell.