Shaw Essential HD Receiver User manual

Shaw Direct Satellite TV - User Guide
Essential HD Receiver (HDDSR 600)
Advanced HD Receiver (HDDSR 605)
Advanced HDPVR (HDPVR 630)

Preface
© 2014 Shaw Satellite G.P.
All trademarks and copyrights are the property of their respective owners.
Version 4.0 – Hinton GA
Last Updated: July 2014
Created & Maintained by: Consumer Products
/KG
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Table of Contents
1. THE BASICS............................................................................................1
1A. CONNECTIONS AND VIDEO SETTINGS ............................................................... 1
1B. CURRENT VERSION......................................................................................... 3
1C. ACTIVATING YOUR RECEIVER........................................................................... 3
1D. USING YOUR REMOTE CONTROL...................................................................... 3
1E. MENU BAR..................................................................................................... 5
2. FINDING WHAT YOU WANT, WHEN YOU WANT.....................................10
2A. THE GUIDE................................................................................................... 10
2B. SEARCH TOOLS ............................................................................................ 14
2C. INFO PAGES ................................................................................................. 16
2D. PROGRAM OPTIONS MENU ........................................................................... 17
2E. UPCOMING AIR DATES SCREEN ..................................................................... 18
2F. AUDIO SEARCH............................................................................................. 19
3. CUSTOMIZE YOUR VIEWING EXPERIENCE............................................20
3A. USER MODES............................................................................................... 20
3B. SINGLE USER MODE &PARENTAL CONTROLS................................................. 21
3C. MULTI-USER MODE &PARENTAL CONTROLS.................................................. 23
4. HDPVR 630: SMART PVR TECHNOLOGY...............................................26
4A. SETTING RECORDING EVENTS ....................................................................... 26
4B. CUSTOMIZING YOUR RECORDING EVENT OPTIONS .......................................... 27
4C. SAVING YOUR RECORDING SCHEDULE ............................................................ 29
4D. VIEWING UPCOMING RECORDINGS ................................................................. 29
4E. RECORDING SYMBOLS................................................................................... 30
4F. DUAL RECORDINGS....................................................................................... 31
4G. MANUAL TIMERS ......................................................................................... 31
5. THE PVR LIST .......................................................................................32
5A. PLAYING BACK YOUR RECORDED PROGRAMS ................................................. 32
5B. PLAYBACK CONTROLS .................................................................................. 34
6. CONTROLLING LIVE TV WITH LIVE-OFF-DISK (LOD) .............................36
7. EXPANDING YOUR RECORDING CAPACITY ..........................................37
7A. EXTERNAL HARD DRIVE REQUIREMENTS........................................................ 37
7B. SETTING UP YOUR EXTERNAL HARD DRIVE .................................................... 38
7C. USING YOUR EXTERNAL HARD DRIVE............................................................. 38
8. HDDSR: SMART REMINDER TECHNOLOGY...........................................39
8A. SETTING REMINDERS ................................................................................... 39
8B. VIEWING REMINDERS ................................................................................... 39
8C.MANAGING REMINDERS................................................................................ 40
8D. USING AUTO-TUNES..................................................................................... 40
8E. AUTO-TUNE CONFLICTS ................................................................................ 41
9. SHAW DIRECT ON DEMAND..................................................................41
9A. WATCH WHAT YOU WANT,WHEN YOU WANT.................................................... 42
9B. GETTING CONNECTED................................................................................... 42
9C. HOW TO CONNECT........................................................................................ 43
9D. VERIFYING CONNECTIVITY............................................................................. 45
9E. HOW TO ORDER............................................................................................ 46
9F. PARENTAL CONTROLS AND BANDWIDTH MANAGEMENT .................................. 47
9G. GENERAL HELP............................................................................................ 49
10. OTHER MENUS .............................................................................50
10A. PAY-PER-VIEW .......................................................................................... 50
10B. MAIL MESSAGES ....................................................................................... 50
10C. CALLER ID LOG .......................................................................................... 51
11. SETTINGS MENU ..........................................................................51
11A. PREFERENCES ........................................................................................... 51
11B. BACKUP AND RESTORE............................................................................... 55
11C. STATUS..................................................................................................... 56
12. FREQUENTLY ASKED QUESTIONS ................................................56
12A. GENERAL FAQ........................................................................................... 56
12B. SHAW DIRECT ON DEMAND FREQUENTLY ASKED QUESTIONS (FAQ) ............. 57
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How to Read This Manual
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1. The Basics
1A. Connections and Video Settings
When installing your HDDSR, 1 direct coax line is required to connect to your satellite dish or multi-
switch. If you have an HDPVR, 2 direct coax lines are required. The HDPVR will not function if only 1
line is connected. If you would like us to take care of the installation, call Customer Service or visit
shawdirect.ca/contactus – we’re here 24/7 to discuss available options and help you book an
appointment.
If you are unsure of how to connect your satellite receiver to your TV or home theatre system, please
refer to the corresponding product manual or the directions that came with your satellite receiver.
Cable Types
Note that the following cable types must be used to provide high definition (HD) picture:
•Component: Look for three connectors on each end, coloured green, blue, and red. This cable is
pictured at right and does not carry sound.
•HDMI: This cable carries both video and sound. It has a single identical connector on both
ends.
The following cable types will provide Dolby Digital Plus and 5.1 Surround Sound when connected to a
capable home theatre receiver:
•Optical: This thin cable has a small square connector at each end, as pictured at right
•HDMI: If supported by your home theatre receiver, you can use a single HDMI cable to connect
your receiver to your home theatre system, and another HDMI cable to connect the home
theatre system to the TV. Both video and sound are carried in the cable.
For the best television experience, it is recommended that you connect your HD receiver with one of the
above video and audio connections. Component video and Optical audio are not available on the HDDSR
600.
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Video Settings
After connecting your satellite receiver, taking a moment to optimize your video settings will ensure the
best viewing experience. You are also able to set a screensaver in this menu. Press OPTIONS on your
remote control, then enter the numbers 4, 5. The following Video Settingsoptions will be available:
•Output Resolution [1080p, 1080i, 720p, 480p, 480i]:This determines the primary resolution
that is used to send video to your TV. On most HDTVs, 1080i is optimal. For SDTVs, use 480i.
•SD Aspect Ratio [Stretch, Normal, Zoom]:This determines how standard definition
programs will be displayed.
o“Stretch” will adjust the SD picture into a widescreen format, stretching the picture left
to right.
o“Normal” will maintain the original screen size, and will display black bars on the left
and right of the picture.
o“Zoom” will enlarge the picture on all sides, which will cause some of the picture to be
cut off.
•Screensaver [off, 1, 5, 10, 30, 45, 60, 90 minutes]:Determines how long a static image
must remain on the screen before the screensaver is activated. If the screensaver activates,
simply press ENTER on the remote to remove it. Your location in the menus or options will
always be retained.
•TV Type [HDTV Small, HDTV Large, SDTV (CRT)]:This option specifies what type of TV you
have – if you previously had Shaw Direct’s standard definition guide, you would have selected
this during the initial set-up wizard to optimize your readability. Adjusting this setting outside of
the setup wizard will only determine the default guide view (as outlined in section 2A. The
Guide) for future user creation.
On a regular HDTV, recommended settings are 1080i, Stretch, and either HDTV Small or HDTV Large -
this will result in standard definition channels automatically “stretched” by your TV to fit the screen.
On an SDTV connected via HDMI or component video, recommended settings are 480i, Normal, and
SDTV (CRT). For SDTVs connected via composite video or coaxial, changing these settings will have no
effect and is not necessary.
Press GO BACK or EXIT on your remote after changing the settings to return to live TV.
Once you select an Output Resolution, a pop-up message will be displayed to confirm that you have
selected a resolution your TV can support. You must press ENTER on your remote to confirm, or
the resolution will revert back to the previous one. This helps make sure you don’t lose video and
are unable to get it back.
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You can use the ASPECT or B button while watching any program or recording to stretch or zoom
the picture. The current aspect mode is shown on screen each time you press the button, and will
be reset to the default specified by the “SD Aspect Ratio” setting each time you turn on your
satellite receiver.
Additional Connections
The following connections may also be required for access to certain features or services.
•Ethernet: An Ethernet cable is used to connect your receiver to your home router, which
provides access to the Internet. Internet connectivity currently enables instant access to over
10,000 of your favourite movies, TV shows, and music videos with Shaw Direct On Demand.
Details on our on-demand services can be found in Section 9.
•Phone Line:Connecting your HDDSR 605 or HDPVR 630 to your home phone line enables
Caller ID, if you subscribe to this service through your local phone provider.
•eSATA: An eSATA hard drive can be connected to the HDPVR 630 to add even more recording
capacity. Refer to page 37 for more information on this feature.
1B. Current Version
Pressing OPTIONS, 4, 7 will display the System Status menu. Line H shows the version of your receiver
software, listed as “Current Version”. This manual applies to Current Version 42.47and higher.
Individual menus, options, or functionality may be slightly different depending on your Current Version.
If you have questions about whether your receiver has the most recent version, please inquire with the
Shaw Direct agent when you activate your receiver.
1C. Activating Your Receiver
Once connected, your receiver must be activated on your Shaw Direct account in order to access
programming and function properly. You can reach Shaw Direct customer service anytime at 1-888-554-
7827 to activate your receiver.
1D. Using Your Remote Control
For a full list of all buttons and their function, refer to the manual that came with your remote or the
Welcome Guide that came with your receiver. Throughout this manual, refer to the blue table on the right
side of the page to know which buttons access a particular functionality.
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Navigating the Onscreen Menus
The following keys will allow you to navigate through the menus on your Shaw Direct HD receiver:
The directional arrow keys allow you to move up, down, left, and right through the
onscreen menus. Your current selection is shown in white or blue.
The ENTER or OK button will “select” the item highlighted and display available
options or confirm the current selection. For example:
1.Pressing ENTER will display the Program Options menu for Live Free or Die Hard.
2. Pressing ENTER will cancel the deletion of all recorded episodes of the program.
The left and right arrow keys also allow you to change options for the selected item
in applicable menus, as indicated by the “ad” symbols on screen. For example:
3. Pressing the LEFT arrow key will change the SD Aspect Ratio to “Zoom”,
pressing the RIGHT arrow key will change the SD Aspect Ratio to “Normal”
The CHwand CHskeys allow you to move through lists one page at a time. For example:
4. Pressing CHwwill page up and show channels 001-008, pressing CHswill page
down and show channels 017-024.
5. Pressing CHwwill page up and show episodes starting with A, pressing CHs
will page down and show episodes from T onwards.
The GO BACK key will save your changes and return to the previous menu.
The EXIT key will save your changes in the current menu and exit all the way back to live TV.
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1E. Menu Bar
The Menu Bar is your portal to all the great features available on your Shaw Direct HD receiver. Many
tools and menus found here can also be accessed directly by using the appropriate key on your remote
control.
The Menu Bar can be accessed by pressing MENU or INTERACTIVE on your remote control. From live
TV, pressing Awill also bring up the Menu Bar.
The Menu Bar will always appear at the bottom of your screen and will exit you from any active menus.
Use the LEFT and RIGHT arrow keys to view available options and the ENTER button to access that
menu option or submenu.
A complete listing of all menu selections on the HDPVR and HDDSR receivers is contained on the next
pages.
HDPVR Menu Bar
Search
Audio Search
Allows you to search for commercial-free digital music
stations by genre, or radio stations by city.
Keyword Search
Search for programs using a keyword. Results will be
returned when the keyword is found in the Program Title,
Episode Title, Program or Episode Description or Cast.
Interests Search
Search for something to watch or record by time frame,
category, and genre.
Category Search
Find currently airing programs in popular categories,
such as Movies, Sports, or Children’s programs.
VOD
Brings up the Shaw Direct On Demand menu bar (which
can also be accessed by pressing D on your remote).
PPV
Brings up the pay-per-view menu bar.
Guide
Displays the Interactive Program Guide (which can also
be accessed by pressing GUIDE on your remote)
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PVR
PVR Options
Customize your recording preferences for each series or
show you have scheduled to record.
PVR Upcoming
View a list of all programs that are currently set to be
recorded in the next 14 days.
PVR List
Accesses your previously recorded programs (also
accessible by pressing PVR on your remote).
Manual Timer
Manual Timers can be used to record programs manually
by timeslot, rather than by program.
Video On
Demand
Browse On Demand
Browse the on-demand library by category, channel and
genre. Easily see your free (included-with-subscription)
and pay content.
VOD Title Search
Search the on-demand library by title, if you have
something specific in mind.
VOD Wishlist
You can add titles that you’re interested in watching later
to your on-demand wishlist through your receiver, the
Shaw On Demand Search app or vod.shawdirect.ca.
Access them all here.
My VOD Orders
View active titles that have been ordered to your account,
or resume an order you had previously stopped right from
where you left off.
VOD Adult Search
Browse the Adult Shaw Direct On Demand library, for 18+
viewers only – if adult content has been locked, this will
not be accessible.
Help
Provides an overview of how to access Shaw Direct On
Demand.
Pay Per View
(PPV)
PPV Search
Accesses the PPV store, to browse upcoming PPV
movies and Events.
PPV Adult Search
Browse upcoming adult PPV programs – for 18+ users
only. This will not be accessible if adult content has been
locked.
My PPV Orders
View your PPV order history.
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