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Shaw Essential HD Receiver User manual

Shaw Direct Satellite TV - User Guide
Essential HD Receiver (HDDSR 600)
Advanced HD Receiver (HDDSR 605)
Advanced HDPVR (HDPVR 630)
Preface
© 2014 Shaw Satellite G.P.
All trademarks and copyrights are the property of their respective owners.
Version 4.0 – Hinton GA
Last Updated: July 2014
Created & Maintained by: Consumer Products
/KG
ii
Table of Contents
1. THE BASICS............................................................................................1
1A. CONNECTIONS AND VIDEO SETTINGS ............................................................... 1
1B. CURRENT VERSION......................................................................................... 3
1C. ACTIVATING YOUR RECEIVER........................................................................... 3
1D. USING YOUR REMOTE CONTROL...................................................................... 3
1E. MENU BAR..................................................................................................... 5
2. FINDING WHAT YOU WANT, WHEN YOU WANT.....................................10
2A. THE GUIDE................................................................................................... 10
2B. SEARCH TOOLS ............................................................................................ 14
2C. INFO PAGES ................................................................................................. 16
2D. PROGRAM OPTIONS MENU ........................................................................... 17
2E. UPCOMING AIR DATES SCREEN ..................................................................... 18
2F. AUDIO SEARCH............................................................................................. 19
3. CUSTOMIZE YOUR VIEWING EXPERIENCE............................................20
3A. USER MODES............................................................................................... 20
3B. SINGLE USER MODE &PARENTAL CONTROLS................................................. 21
3C. MULTI-USER MODE &PARENTAL CONTROLS.................................................. 23
4. HDPVR 630: SMART PVR TECHNOLOGY...............................................26
4A. SETTING RECORDING EVENTS ....................................................................... 26
4B. CUSTOMIZING YOUR RECORDING EVENT OPTIONS .......................................... 27
4C. SAVING YOUR RECORDING SCHEDULE ............................................................ 29
4D. VIEWING UPCOMING RECORDINGS ................................................................. 29
4E. RECORDING SYMBOLS................................................................................... 30
4F. DUAL RECORDINGS....................................................................................... 31
4G. MANUAL TIMERS ......................................................................................... 31
5. THE PVR LIST .......................................................................................32
5A. PLAYING BACK YOUR RECORDED PROGRAMS ................................................. 32
5B. PLAYBACK CONTROLS .................................................................................. 34
6. CONTROLLING LIVE TV WITH LIVE-OFF-DISK (LOD) .............................36
7. EXPANDING YOUR RECORDING CAPACITY ..........................................37
7A. EXTERNAL HARD DRIVE REQUIREMENTS........................................................ 37
7B. SETTING UP YOUR EXTERNAL HARD DRIVE .................................................... 38
7C. USING YOUR EXTERNAL HARD DRIVE............................................................. 38
8. HDDSR: SMART REMINDER TECHNOLOGY...........................................39
8A. SETTING REMINDERS ................................................................................... 39
8B. VIEWING REMINDERS ................................................................................... 39
8C.MANAGING REMINDERS................................................................................ 40
8D. USING AUTO-TUNES..................................................................................... 40
8E. AUTO-TUNE CONFLICTS ................................................................................ 41
9. SHAW DIRECT ON DEMAND..................................................................41
9A. WATCH WHAT YOU WANT,WHEN YOU WANT.................................................... 42
9B. GETTING CONNECTED................................................................................... 42
9C. HOW TO CONNECT........................................................................................ 43
9D. VERIFYING CONNECTIVITY............................................................................. 45
9E. HOW TO ORDER............................................................................................ 46
9F. PARENTAL CONTROLS AND BANDWIDTH MANAGEMENT .................................. 47
9G. GENERAL HELP............................................................................................ 49
10. OTHER MENUS .............................................................................50
10A. PAY-PER-VIEW .......................................................................................... 50
10B. MAIL MESSAGES ....................................................................................... 50
10C. CALLER ID LOG .......................................................................................... 51
11. SETTINGS MENU ..........................................................................51
11A. PREFERENCES ........................................................................................... 51
11B. BACKUP AND RESTORE............................................................................... 55
11C. STATUS..................................................................................................... 56
12. FREQUENTLY ASKED QUESTIONS ................................................56
12A. GENERAL FAQ........................................................................................... 56
12B. SHAW DIRECT ON DEMAND FREQUENTLY ASKED QUESTIONS (FAQ) ............. 57
iii
How to Read This Manual
iv
1. The Basics
1A. Connections and Video Settings
When installing your HDDSR, 1 direct coax line is required to connect to your satellite dish or multi-
switch. If you have an HDPVR, 2 direct coax lines are required. The HDPVR will not function if only 1
line is connected. If you would like us to take care of the installation, call Customer Service or visit
shawdirect.ca/contactus – we’re here 24/7 to discuss available options and help you book an
appointment.
If you are unsure of how to connect your satellite receiver to your TV or home theatre system, please
refer to the corresponding product manual or the directions that came with your satellite receiver.
Cable Types
Note that the following cable types must be used to provide high definition (HD) picture:
•Component: Look for three connectors on each end, coloured green, blue, and red. This cable is
pictured at right and does not carry sound.
•HDMI: This cable carries both video and sound. It has a single identical connector on both
ends.
The following cable types will provide Dolby Digital Plus and 5.1 Surround Sound when connected to a
capable home theatre receiver:
•Optical: This thin cable has a small square connector at each end, as pictured at right
•HDMI: If supported by your home theatre receiver, you can use a single HDMI cable to connect
your receiver to your home theatre system, and another HDMI cable to connect the home
theatre system to the TV. Both video and sound are carried in the cable.
For the best television experience, it is recommended that you connect your HD receiver with one of the
above video and audio connections. Component video and Optical audio are not available on the HDDSR
600.
1
Video Settings
After connecting your satellite receiver, taking a moment to optimize your video settings will ensure the
best viewing experience. You are also able to set a screensaver in this menu. Press OPTIONS on your
remote control, then enter the numbers 4, 5. The following Video Settingsoptions will be available:
•Output Resolution [1080p, 1080i, 720p, 480p, 480i]:This determines the primary resolution
that is used to send video to your TV. On most HDTVs, 1080i is optimal. For SDTVs, use 480i.
•SD Aspect Ratio [Stretch, Normal, Zoom]:This determines how standard definition
programs will be displayed.
o“Stretch” will adjust the SD picture into a widescreen format, stretching the picture left
to right.
o“Normal” will maintain the original screen size, and will display black bars on the left
and right of the picture.
o“Zoom” will enlarge the picture on all sides, which will cause some of the picture to be
cut off.
•Screensaver [off, 1, 5, 10, 30, 45, 60, 90 minutes]:Determines how long a static image
must remain on the screen before the screensaver is activated. If the screensaver activates,
simply press ENTER on the remote to remove it. Your location in the menus or options will
always be retained.
•TV Type [HDTV Small, HDTV Large, SDTV (CRT)]:This option specifies what type of TV you
have – if you previously had Shaw Direct’s standard definition guide, you would have selected
this during the initial set-up wizard to optimize your readability. Adjusting this setting outside of
the setup wizard will only determine the default guide view (as outlined in section 2A. The
Guide) for future user creation.
On a regular HDTV, recommended settings are 1080i, Stretch, and either HDTV Small or HDTV Large -
this will result in standard definition channels automatically “stretched” by your TV to fit the screen.
On an SDTV connected via HDMI or component video, recommended settings are 480i, Normal, and
SDTV (CRT). For SDTVs connected via composite video or coaxial, changing these settings will have no
effect and is not necessary.
Press GO BACK or EXIT on your remote after changing the settings to return to live TV.
Once you select an Output Resolution, a pop-up message will be displayed to confirm that you have
selected a resolution your TV can support. You must press ENTER on your remote to confirm, or
the resolution will revert back to the previous one. This helps make sure you don’t lose video and
are unable to get it back.
2
You can use the ASPECT or B button while watching any program or recording to stretch or zoom
the picture. The current aspect mode is shown on screen each time you press the button, and will
be reset to the default specified by the “SD Aspect Ratio” setting each time you turn on your
satellite receiver.
Additional Connections
The following connections may also be required for access to certain features or services.
•Ethernet: An Ethernet cable is used to connect your receiver to your home router, which
provides access to the Internet. Internet connectivity currently enables instant access to over
10,000 of your favourite movies, TV shows, and music videos with Shaw Direct On Demand.
Details on our on-demand services can be found in Section 9.
•Phone Line:Connecting your HDDSR 605 or HDPVR 630 to your home phone line enables
Caller ID, if you subscribe to this service through your local phone provider.
•eSATA: An eSATA hard drive can be connected to the HDPVR 630 to add even more recording
capacity. Refer to page 37 for more information on this feature.
1B. Current Version
Pressing OPTIONS, 4, 7 will display the System Status menu. Line H shows the version of your receiver
software, listed as “Current Version”. This manual applies to Current Version 42.47and higher.
Individual menus, options, or functionality may be slightly different depending on your Current Version.
If you have questions about whether your receiver has the most recent version, please inquire with the
Shaw Direct agent when you activate your receiver.
1C. Activating Your Receiver
Once connected, your receiver must be activated on your Shaw Direct account in order to access
programming and function properly. You can reach Shaw Direct customer service anytime at 1-888-554-
7827 to activate your receiver.
1D. Using Your Remote Control
For a full list of all buttons and their function, refer to the manual that came with your remote or the
Welcome Guide that came with your receiver. Throughout this manual, refer to the blue table on the right
side of the page to know which buttons access a particular functionality.
3
Navigating the Onscreen Menus
The following keys will allow you to navigate through the menus on your Shaw Direct HD receiver:
The directional arrow keys allow you to move up, down, left, and right through the
onscreen menus. Your current selection is shown in white or blue.
The ENTER or OK button will “select” the item highlighted and display available
options or confirm the current selection. For example:
1.Pressing ENTER will display the Program Options menu for Live Free or Die Hard.
2. Pressing ENTER will cancel the deletion of all recorded episodes of the program.
The left and right arrow keys also allow you to change options for the selected item
in applicable menus, as indicated by the “ad” symbols on screen. For example:
3. Pressing the LEFT arrow key will change the SD Aspect Ratio to “Zoom”,
pressing the RIGHT arrow key will change the SD Aspect Ratio to “Normal”
The CHwand CHskeys allow you to move through lists one page at a time. For example:
4. Pressing CHwwill page up and show channels 001-008, pressing CHswill page
down and show channels 017-024.
5. Pressing CHwwill page up and show episodes starting with A, pressing CHs
will page down and show episodes from T onwards.
The GO BACK key will save your changes and return to the previous menu.
The EXIT key will save your changes in the current menu and exit all the way back to live TV.
1
2
3
4
5
4
1E. Menu Bar
The Menu Bar is your portal to all the great features available on your Shaw Direct HD receiver. Many
tools and menus found here can also be accessed directly by using the appropriate key on your remote
control.
The Menu Bar can be accessed by pressing MENU or INTERACTIVE on your remote control. From live
TV, pressing Awill also bring up the Menu Bar.
The Menu Bar will always appear at the bottom of your screen and will exit you from any active menus.
Use the LEFT and RIGHT arrow keys to view available options and the ENTER button to access that
menu option or submenu.
A complete listing of all menu selections on the HDPVR and HDDSR receivers is contained on the next
pages.
HDPVR Menu Bar
Search
Audio Search
Allows you to search for commercial-free digital music
stations by genre, or radio stations by city.
Keyword Search
Search for programs using a keyword. Results will be
returned when the keyword is found in the Program Title,
Episode Title, Program or Episode Description or Cast.
Interests Search
Search for something to watch or record by time frame,
category, and genre.
Category Search
Find currently airing programs in popular categories,
such as Movies, Sports, or Children’s programs.
VOD
Brings up the Shaw Direct On Demand menu bar (which
can also be accessed by pressing D on your remote).
PPV
Brings up the pay-per-view menu bar.
Guide
Displays the Interactive Program Guide (which can also
be accessed by pressing GUIDE on your remote)
5
PVR
PVR Options
Customize your recording preferences for each series or
show you have scheduled to record.
PVR Upcoming
View a list of all programs that are currently set to be
recorded in the next 14 days.
PVR List
Accesses your previously recorded programs (also
accessible by pressing PVR on your remote).
Manual Timer
Manual Timers can be used to record programs manually
by timeslot, rather than by program.
Video On
Demand
Browse On Demand
Browse the on-demand library by category, channel and
genre. Easily see your free (included-with-subscription)
and pay content.
VOD Title Search
Search the on-demand library by title, if you have
something specific in mind.
VOD Wishlist
You can add titles that you’re interested in watching later
to your on-demand wishlist through your receiver, the
Shaw On Demand Search app or vod.shawdirect.ca.
Access them all here.
My VOD Orders
View active titles that have been ordered to your account,
or resume an order you had previously stopped right from
where you left off.
VOD Adult Search
Browse the Adult Shaw Direct On Demand library, for 18+
viewers only – if adult content has been locked, this will
not be accessible.
Help
Provides an overview of how to access Shaw Direct On
Demand.
Pay Per View
(PPV)
PPV Search
Accesses the PPV store, to browse upcoming PPV
movies and Events.
PPV Adult Search
Browse upcoming adult PPV programs – for 18+ users
only. This will not be accessible if adult content has been
locked.
My PPV Orders
View your PPV order history.
6
Messages
Caller ID
Check out your Caller ID log.
Mail Messages
View your receiver mail messages sent from Shaw Direct
– an envelope will be displayed on the info banner and
front panel of your HDPVR if a new message is pending.
Switch User
Login to a different user profile. This will be unavailable if
you’re using Single User Mode.
Settings
Preferences
Access the options menu to adjust your preferences
such as guide displays, language and hardware settings.
Parental Controls
Adjust settings such as rating locks and the channel list
displayed in your guide. If you’re using Multi-User Mode,
this will bring you to your active profiles screen.
Backup & Restore
Allows you to backup settings and user profiles to a USB
key, and restore them to a different receiver or after a
factory reset.
Status
System Status
Displays receiver specific information.
Network Status
Displays information related to your network connection,
used to access Shaw Direct On Demand.
OSS Attribution
Displays Open Source Software information.
7
HDDSR Menu
Search
Audio Search
Allows you to search for commercial-free digital music
stations by genre, or radio stations by city.
Keyword Search
Search for programs using a keyword. Results will be
returned when the keyword is found in the Program Title,
Episode Title, Program or Episode Description or Cast.
Interests Search
Search for something to watch by time frame, category, or
genre.
Category Search
Find currently airing programs in popular categories, such
as Movies, Sports, or Children’s programs.
VOD
Brings up the Shaw Direct On Demand menu bar (which
can also be accessed by pressing D on your remote).
PPV
Brings up the pay-per-view menu bar.
Guide
Displays the Interactive Program Guide (which can also be
accessed by pressing GUIDE on your remote)
Reminders
Reminder Options
Customize your reminder preferences for each show you
have set to be reminded on.
Upcoming Reminders
View a list of all reminders for upcoming programs.
Manual Timer
Manual Timers can be used to set reminders for programs
manually by timeslot, rather than by program.
Video On
Demand
Browse On Demand
Browse the on-demand library by category, channel and
genre. Easily see your free (included-with-subscription)
and pay content.
VOD Title Search
Search the on-demand library by title, if you have
something specific in mind.
VOD Wishlist
You can add titles that you’re interested in watching later
to your on-demand wishlist through your receiver, the
Shaw On Demand Search app or vod.shawdirect.ca.
Access them all here.
8
My VOD Orders
View active titles that have been ordered to your account,
or resume an order you had previously stopped right from
where you left off.
VOD Adult Search
Browse the Adult Shaw Direct On Demand library, for 18+
viewers only – if adult content has been locked, this will
not be accessible.
Help
Provides an overview of how to access Shaw Direct On
Demand.
Pay Per View
(PPV)
PPV Search
Accesses the PPV store, to browse upcoming PPV movies
and Events.
PPV Adult Search
Browse upcoming adult PPV programs – for 18+ users
only. This will not be accessible if adult content has been
locked.
My PPV Orders
View your PPV order history.
Messages
Caller ID
Check out your Caller ID log. Only available on the HDDSR
605.
Mail Messages
View your receiver mail messages sent from Shaw Direct
– an envelope will be displayed in the info banner if a new
message is pending.
Switch User
Login to a different user profile. This will be unavailable if
you’re using Single User Mode.
Settings
Preferences
Access the options menu to adjust your preferences such
as guide displays, language and hardware settings.
Parental Controls
Adjust settings such as rating locks and the channel list
displayed in your guide. If you’re using Multi-User Mode,
this will bring you to your active profiles screen.
Backup & Restore
Allows you to backup settings and user profiles to a USB
key, and restore them to a different receiver or after a
factory reset.
Status
System Status
Displays receiver specific information.
Network Status
Displays Shaw Direct On Demand specific information and
statuses.
9
2.Finding What you Want, When you Want
2A. The Guide
One of the greatest features of your Shaw Direct digital satellite TV is the interactive on-screen Guide.
With the Guide, you can instantly see what’s airing right now and into the future, on every channel you
subscribe to! When accessed, the Guide will appear with the channel you’re watching highlighted. You
can browse the on-screen Guide while watching your favourite show in the corner of the screen.
Navigating the Guide
awsd Use the directional arrow keys to move up, down, left, or right through the listings. Pressing
ENTER on a program which is currently airing will tune to that program; pressing ENTER on a program
which is not currently airing will bring up the Program Options menu.
CHw/ s You can move an entire page at a time (the amount of channels will depend on your current
layout) by using CHwand CHs.
5 6 Use REWIND and FAST FORWARD to move backwards or forward in the listings 6 hours at a time.
9 0 The SKIP BACK and SKIP AHEAD buttons skip 24 hours at a time, for example from 8:00pm
Monday to 8:00pm Tuesday.
2 1 Pressing PAUSE or PLAY while in the Guide will always take you back in the listings to the channel
and program you’re currently watching. If you’re watching a recording, it will take you to the channel the
receiver is currently tuned to in the background.
Press EXIT or GO BACK to leave the Guide and return to whatever you were watching.
Within the Guide, pressing Awill access the Category Search menu (detailed on page 15).
B “MiniTune” allows you to select a program, without leaving your current spot in the Guide. The
program will appear in the Video Window at the top right of the screen.
C
“Upcoming Airings” will provide you with a list of all channels and times the program you’ve
highlighted will be airing.
Menu Bar
5XX Remote
6XX Remote
10
Customizing your Guide
There are 6 different guide views you can choose depending on your needs. Change the amount of
channels you see on one page, the font size (which will apply to all on-screen text) and how you see
program genre colouring. Change your preference by pressing OPTIONS, scroll over to “Settings,” and
select “Preferences.” The following User Settings & Appearance options will be available:
•Guide Rows & Font Size [6-Row Large, 6-Row Medium, 8-Row Small]:Allows you to
adjust how many channels you see at once within your Guide. This also adjusts your font size
for the Guide and all on-screen text, such as menus and on-screen messages.
•Program Colouring [Full-Colour, Subtle]:Adjusts the colour style for program genres within
your guide. “Full-Colour” features a bright colour gradient whereas “Subtle” features a horizontal
colour bar on each program.
•Unsubscribed Channels [Show, Hide]: Choose to hide channels which are not included in your
current programming package. If set to “Show,” these channels will be greyed out within your
guide.
Channels on free preview will automatically appear in your Guide when available, and return
to grey when the free preview has ended.
The following chart shows the different options available for customizing your Guide:
Guide Rows & Font Size: 8-Row Small
Guide Rows & Font Size: 6-Row Medium
Guide Rows & Font Size: 6-Row Large
Program Colouring:
Full-Colour
Program Colouring:
Subtle
11
Understanding the Guide
12
All listings in the Guide and Search Results are colour-coded to help you find what you’re looking for
faster. When you select a program, broadcasting symbols help you understand more about it, such as
the parental rating, whether it is presented in high definition, or if it is a new episode.
Colour Coding
Blue
General Programming: Includes network series, specials, news, and other regularly airing
programs
Green
Sports: Includes most sports-related programs such as sports talk, live sporting events and
replays, and sports-related series programming
Purple
Movies: Includes films and most documentaries
Orange
Kids and Family: Most programming intended for children and family viewing
Aqua
Pay-Per-View: PPV movies, sports, and events available for purchase
Grey
Unsubscribed: Channels not included in your programming package appear in grey. These
channels can be hidden from your Guide, as described on page 11
Current Selection: The program or menu item currently selected is always shown in white.
Broadcast Symbols
The following symbols are used to tell you about each program:
Program Attributes Television Ratings
Broadcast in High Definition / Children / Children over 8 years
Broadcast with Dolby®5.1 Surround
Sound / General / Parental Guidance
Broadcast in 3D (3D television
required)
Over 14 years
Episode airing for the first time
Restricted 17+
Episode airing live
Over 18 years
Available with Closed Captions
Adults only
Available with Descriptive Video
Rating Undefined (unrated)
All program information is provided by the broadcaster.
13
2B. Search Tools
With over 600 channels and up to two weeks of programming information, sometimes it can be difficult
to find what you’re looking for using the Guide. By using the search tools built into your receiver, you
can easily find programs airing on live TV by keyword, interests, or category.
Keyword Search
Keyword Search allows you to search for programs or movies based on the title, information description
or cast member. Matching titles will be displayed on the left side of the screen, along with where your
text was found. Matches can be made on Program Title, Program Description, Program Cast, or Episode
Title.
Press MENU on your remote, select “Search,” then “Keyword Search.” Use the DIRECTIONAL ARROWS
and ENTER button to type letters into the Search tool. Results will begin to appear as soon as the first
letter is entered. Once you see what you’re looking for, use the LEFT ARROW to select the list, and the
UP or DOWN keys to select the program. This will bring up the program description on the right side,
with your keyword showing in blue. Pressing ENTER will give you the Program Options menu on the
HDPVR, and the Upcoming Air Dates screen on the HDDSR.
You can also can choose to press Con your remote to see the Upcoming Air Dates screen quickly for
your currently highlighted program.
To modify your search word(s), press A on your remote or arrow LEFT or RIGHT to be brought back to
the keyboard.
Interests Search
Interests Search is useful when you’re not looking for a specific show, don’t know the title of the show
you’re looking for, or just want to find a particular genre to watch or record. Similar to Keyword Search,
as you select the time, category, and genre you are looking for, results will narrow or expand on the right
side of the screen.
After selecting “Search” then “Interests Search” from the Menu Bar, use the UP and DOWN keys to
select the time you would like to search in. Examples include “anytime”, “up next”, or “this week”. Then,
use the RIGHT ARROW to select the middle column where you can pick a broad category using the UP
and DOWN keys. A variety of choices are available here, including “Movies”, “Sports”, “Children”, and
“HD”. Use the RIGHT ARROW again to select the third column, which will show the available genres,
such as “Action”, “Musical Comedy”, “Nature”, or “Talk”. Once the genre you’re looking for has loaded,
Menu Bar
5XX Remote
6XX Remote
N/A N/A
Menu Bar
5XX Remote
6XX Remote
N/A
14
use the RIGHT ARROW to select the list, and the UP or DOWN keys to browse through the available
programs. Pressing ENTER will give you the Program Options menu on the HDPVR, and the Upcoming
Air Dates screen on the HDDSR.
You can also can choose to press Con your remote to bring up the Upcoming Air Dates screen quickly
for the currently highlighted program.
To modify your search, press A on your remote or arrow LEFT or RIGHT to be brought back to the
Interests Search screen.
Pressing Bon your remote will switch you to Keyword Search, and vice versa.
Any series Recording Events created from the top-level search results (before selecting “view
upcoming air dates”) will default to record on all channels, unless changed in the PVR Options menu.
See Section 4 for more details.
Category Search
Category Search allows you to search for something to watch based on popular categories. Results will
include currently airing programs (plus programs which start in the next six hours) from channels you
subscribe to. Unlike Keyword and Interests Search, results are not “folded” together by program – you
will see an individual entry for each channel carrying that program.
After selecting “Search,” then “Category Search” from the Menu Bar, use the UP and DOWN buttons on
your remote to choose which category you’d like to search for. Results will come up on the left side as
soon as you’ve chosen something. Press the RIGHT ARROW or LEFT ARROW button on your remote to
select a title. Just like the other searches, ENTER will give you the Program Options on an HDPVR 630
and Upcoming Airings on a HDDSR. Pressing Con your remote will also display Upcoming Airings.
If you’re not sure if the title you’ve selected is the one you want to watch and you want to keep
browsing, press Bon your remote to “MiniTune” the program to the Video Window on the right hand
side. This will tune to the channel in the background, while keeping your spot in your search results list.
In Category Search, you can change how your results are sorted by pressing Aon your remote. You are
able to sort either by the Date/Time of the airings or alphabetically by the Episode Name.
15
2C. Info Pages
Expanded Information for most programs is available by pressing the INFO button on the remote control
to page through the description. The number of pages of information is indicated on the bottom right
side of the info window.
While watching full-screen video (such as live TV, a previously recorded program, or an on-demand
selection), you can press ENTER for condensed program information, or INFO for full information.
Regular Programming
If available, the following information will be shown for regular programming. Note that not all
broadcasters send the same amount of information, so it is normal for certain programs to have more or
less information than others.
All pages show the program name; the date and time it airs/aired; the channel name and number the
program airs/aired on; and the program attributes and parental rating. As you page through the
complete program information, you’ll find details such as the episode name, the full program
description, original air date, genre of the program, cast and any parental advisories where applicable.
Movies and Documentaries
If available, the following information will be shown for movies and documentaries, including those airing
on PPV. Note that not all broadcasters send the same amount of information, so it is normal for certain
movies to have more or less information than others.
All pages show the channel name and number the movie airs/aired on; the date and time it airs/aired;
the program attributes and parental rating; and the movie title. As you page through the complete
program information, you’ll find details such as the full program description, the year of release, genre of
the movie, cast and any parental advisories where applicable.
Menu Bar
5XX Remote
6XX Remote
N/A
16

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