Shenzhen Hongdian Technologies H7960 User manual

User Manual
H7960 3G/4G Router
www.hongdian.com

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H7960 3G/4G Router User Manual
Shenzhen Hongdian Technologies Corporation provides customers with a full range of technical supports, and the
users can contact headquarter of Hongdian directly.
Shenzhen Hongdian Technologies Corporation
Address
F14-16,Headquarter Economic Center, Zhonghaixin Science&Tech Park, Bulan Road,
Longgang District, Shenzhen 518112, China
Website
http: //www.hongdian.com
Technical Support
[phone]
Fax Number
[phone]
Email
[e-mail]
Copyright © Shenzhen Hongdian Technologies Corporation. 2017 All rights reserved.
All information in this user manual is protected by copyright law. No organization or individual shall copy or
reproduce the whole or part of this user manual by any means without written authorization from Shenzhen
Hongdian Technologies Corporation.
Trademarks and Permissions
and DTU are the trademarks and logos of Shenzhen Hongdian Technologies Corporation. Other
trademarks and logos mentioned in this manual belong to other organizations related. Shenzhen Hongdian
Technologies Corporation does not own the rights of other trademarks and logos.
Caution
The contents of this document will be updated at irregular intervals as a result of the product version upgrade or
other reasons. Unless otherwise agreed, this document is to be used only as a guide, and all statements,
information and recommendations in this document shall not constitute any express or implied warranty.

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H7960 3G/4G Router User Manual
Foreword
Overview
H7960 3G/4G Router is a data communication terminal on mobile communication
network which independently researched and developed by Hongdian Corporation. The
product is based on 3G/4G wireless communication technology. It uses high performance
32-bit embedded operating system and has a full industrial design. It can provide high
performance 3G/4G communication speed by accessing the global 3G/4G network via the
embedded 4G module. It is widely used for various industries such as telecommunication,
finance, information media, electric power, transportation, on-board equipment and
environmental protection and so on.
The main function of this document is to help readers know the functional characteristics
and typical application modes of the product, understand the installation, deployment
and configuration operation methods for the product and master the methods for dealing
with common faults during usage.
Product Version
The product version corresponding to the document is as shown below.
Product name
Product version
H7960 3G/4G Router
V20
Readers
The document applies to the following persons:
R & D engineers
Technical support engineers
Customers
If you are the first to use the product, you are recommended to start from the first
chapter, and read the contents of this document in order to obtain the appropriate
product understanding and correct usage.
If you have known or used any similar product produced by Hongdian or any other
company, you are recommended to selectively read the contents of the chapters you
want to know t hrough the document structure navigation

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Modifying Records
Modifying records accumulate the introduction of every document update. The document
of the newest version includes all updating contents of previous document versions.
Document
Version
Time of
Modifying
Modifying Introduction
V1.0
2017-04-25
The manual was firstly released aiming at the
release of H7960 Router.
V1.1
2017-10-13
Manual update to doc V1.1;
Update the images in the document.

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Contents
Foreword.........................................................................................................................................iii
Overview................................................................................................................................................................................... iii
Product Version....................................................................................................................................................................... iii
Readers ..................................................................................................................................................................................... iii
Modifying Records .................................................................................................................................................................. iv
Contents ...........................................................................................................................................v
1Product Introduction.....................................................................................................................1
1.1 Summary.............................................................................................................................................................................1
1.2 Functions and Features ....................................................................................................................................................2
1.3 Function comparison table..............................................................................................................................................4
2 Product Structure..........................................................................................................................6
2.1 Hardware Structure...........................................................................................................................................................6
2.1.1 Equipment appearance and dimension..............................................................................................................6
2.1.2 Accessories and model specifications .................................................................................................................8
2.2 Ter minal panel indi cator status ......................................................................................................................................9
3 Router Installation ......................................................................................................................11
3.1 Unpacking.........................................................................................................................................................................11
3.2 Installation and Wiring...................................................................................................................................................11
3.2.1 Installation of SIM card........................................................................................................................................11
3.2.2 Ethernet cable connection ..................................................................................................................................12
3.2.3 Serial port line connection ..................................................................................................................................13
3.2.4 Ethernet cable connection ..................................................................................................................................13
3.3 Power Supply....................................................................................................................................................................13
3.4 Ins tallation Inspection ....................................................................................................................................................13
3.5 Preparation before Configuration................................................................................................................................15
3.5.1 Local Connection Configuration .........................................................................................................................15
4 Router Configuration ..................................................................................................................22
4.1 Summary...........................................................................................................................................................................22
4.2 Basic Config.......................................................................................................................................................................22
4.2.1 Login WEB GUI .......................................................................................................................................................22
4.2.2 Network config......................................................................................................................................................22

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4.3 Application program configuration..............................................................................................................................42
4.3.1 ICMP check.............................................................................................................................................................42
4.3.2 DDNS configuration ..............................................................................................................................................45
4.3.3 DTU configuration (Optional)..............................................................................................................................47
4.3.4 DTU configuration (Optional)..............................................................................................................................50
4.3.5 SNMP configuration..............................................................................................................................................54
4.3.6 M2M configuration...............................................................................................................................................55
4.3.7 Timing confi guration ............................................................................................................................................57
4.3.8 Wake up configuration.........................................................................................................................................59
4.3.9 GPS configuration (Optional)..............................................................................................................................62
4.4 Security..............................................................................................................................................................................63
4.4.1 Summary.................................................................................................................................................................63
4.4.2 Configuration.........................................................................................................................................................63
4.5 Forward configuration....................................................................................................................................................70
4.5.1 Summary.................................................................................................................................................................70
4.5.2 NAT ..........................................................................................................................................................................70
4.5.3 Static Routing.........................................................................................................................................................74
4.5.4 QoS (Optional) .......................................................................................................................................................77
4.5.5 Dynamic Routing (Optional)................................................................................................................................80
4.6 VPN confi guration ...........................................................................................................................................................85
4.6.1 Summary.................................................................................................................................................................85
4.6.2 VPD N confi guration ..............................................................................................................................................85
4.6.3 Tunnel configurati on ............................................................................................................................................87
4.6.4 IPSec configuration...............................................................................................................................................89
4.6.5 OpenVP N Configuration.......................................................................................................................................94
4.7 System configuration......................................................................................................................................................97
4.7.1 Summary.................................................................................................................................................................97
4.7.2 Local Log .................................................................................................................................................................98
4.7.3 Remote Log ............................................................................................................................................................98
4.7.4 Clock........................................................................................................................................................................99
4.7.5 Account .................................................................................................................................................................101
4.7.6 Network Test........................................................................................................................................................103
4.7.7 Files........................................................................................................................................................................104
4.8 Status ...............................................................................................................................................................................110
4.8.1 Summary...............................................................................................................................................................110
4.8.2 Base Information.................................................................................................................................................110
4.8.3 LAN.........................................................................................................................................................................111
4.8.4 Modem..................................................................................................................................................................112
4.8.5 WLAN status.........................................................................................................................................................113
4.8.6 Routing Table.......................................................................................................................................................116
4.9 RESET button function ..................................................................................................................................................117

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5 Typical application ....................................................................................................................119
5.1 Summary.........................................................................................................................................................................119
5.2 ICMP detection function application .........................................................................................................................119
5.3 DTU func tion appli cations............................................................................................................................................121
5.4Parameter select............................................................................................................................................................124
5.5 VPN...................................................................................................................................................................................127
5.6 Timing Task.....................................................................................................................................................................130
6 FAQ ............................................................................................................................................132
6.1 Hardware Failure...........................................................................................................................................................132
6.1.1 All LED dark ..........................................................................................................................................................132
6.1.2 SIM Slot.................................................................................................................................................................132
6.1.3 Ethernet Connection ..........................................................................................................................................132
6.2 Dial Online Problem ......................................................................................................................................................133
6.2.1 Dial discontinue...................................................................................................................................................133
6.2.2 No Signal...............................................................................................................................................................133
6.2.3 Cannot find SIM/USIM/UIM card.....................................................................................................................134
6.2.4 Poor Signal............................................................................................................................................................134
6.3 VPN Problem ..................................................................................................................................................................134
6.3.1 VPDN cannot connect ........................................................................................................................................134
6.3.2 VPN cannot communicate.................................................................................................................................135
6.3.3 Router can communicate but subnet cannot ................................................................................................135
6.4 WEB config problem .....................................................................................................................................................135
6.4.1 Updating firmware failure.................................................................................................................................135
6.4.2 Backup setting problem.....................................................................................................................................136
6.4.3 Updating patch failure .......................................................................................................................................136
6.4.4 CFE Updating failure...........................................................................................................................................136
6.4.5 Update fail ure i n WEB GUI ................................................................................................................................137
6.4.6 Forget Router Password ....................................................................................................................................137
Parameter Table...........................................................................................................................138
Abbreviation.................................................................................................................................139

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H792x 3G/4G Router User Manual
1 Product Introduction
1.1 Summary
H7960 3G/4G Router is a wireless router gateway researched and developed based on
3G/4G technology. Besides the functions such as VPN, firewall, NAT, PPPoE, DHCP of
conventional routers, it can also support 3G/4G wireless dialing to provide wireless high
speed bandwidth as high as 100Mbps. H7960 3G/4G Router has three major forms,
namely single modem single card, single modem dual card, and all of the three forms
support 802.11n to provide local wireless local area network (WLAN) as high as 150Mbps.
The most dominant feature of H7960 3G/4G Router is that it can support simultaneous
online and backup switchover among various networks such as WLAN and 3G/4G. The
backup in various networks can guarantee and maintain communication links to the
greatest extent so as to avoid business loss caused by communication outage. The
simultaneous online of various networks can facilitate strategy diversion based on
business so as to realize the bandwidth rationality and adequate utilization of various
network channels.
H7960 3G/4G Router supports the M2M wireless remote comprehensive network
management platform independently researched and developed by Hongdian. The M2M
platform is able to realize the statistics of 3G/4G wireless network information and status
in the place where H7960 3G/4G Router is used as well as the remote upgrade and
configuration management for H7960 3G/4G Router.
Application for financial industry
H7960 3G/4G Router can provide guarantees for highly secure transmission of financial
data via ways such as IPSec VPN. The typical network is as shown in Figure 1-1.

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Figure 1-1 Schematic Diagram of Application for Financial Industry
Logistics cabinet industry application
H7960 3G/4G Router supports the transmission on-board videos. In a parking lot,
high-definition video can be transmitted to nearby WLAN hot spots via WLAN, then
transmitted to Internet via WLAN hot spots. When an automobile is running, relevant data
can be transmitted to a video server via 3G/4G network communication. The typical
network is as shown below.
Figure 1-2 Schematic Diagram of Application for Logistics Cabinet Industry
1.2 Functions and Features
Basic functions
Supports networks such as LTE, HSPA+, CDMA 2000 EV-DO Rev.A, WCDMA(HSDPA,HSUPA),
TD-SCDMA, etc.; in addition, it has downward compatibility for GPRS/EDGE or CDMA 1X
networks

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Supports simultaneous online and backup switchover of various networks such as WLAN,
3G/4G, etc.
Supports WLAN AP/station client functions; supports 802.11n to realize wireless local area
network transmission rate as high as 150Mbps
Supports the access of private networks such as VPDN, APN
Supports IPSec, GRE(Generic Routing Encapsulation), IPIP, PPTP(Point to Point Tunneling
Protocol), L2TP(Layer 2 Tunneling Protocol), and IPSec supports CA digital certificates
Supports GRE over IPSec, IPSec over PPTP/L2TP/GRE/IPIP
Supports the multi parameter and multifunction combination switchover functions
independently researched and developed by Hongdian to realize the flexible and rapid
communication switchover of multiple servers and the switchover of multiple operators on
a single card
Supports DHCP Server
Supports GPS positioning functions
Supports serial port DTU functions
Supports local and remote platform firmware upgrade
Supports local and remote platform patch upgrade
Supports firmware upgraded by CFE (The upgrade method after the br eakdown of file
systems caused by abnormal conditions such as power failure for equipment during
business processes such as upgrading, which has higher upgrade efficiency)
Supports various parameter management methods such as WEB, CLI, SSH and platforms
Supports M2M platform management, which can make the statistics of equipment flow and
monitor the network status of equipment in real time
Supports the backup and import of parameters and supports the use of private keys to
import or export parameter configurations
Supports internal storage of equipment
Supports DNS proxy and DDNS
Supports NTP network timing
Supports SNMP network management
Supports the delivery local logs and remote logs of systems to realize network monitoring in
real time
Supports QoS (Quality of Service) (optional), and it can perform various types of QoS
bandwidth intelligent management for business, protocols and IP network segments
Supports static routing, RIPv2 (Routing Information Protocol) and OSPF (Open Shortest Path
First) dynamic routing, source address strategy routing
Supports timing management to effectively control online surfing flow and duration
Supports data trigger online and off-line at fixed time or when data is idle
Supports the link detection functions such as LCP (Link Control Protocol) detection, ICMP
(Internet Control Message Protocol) detection to guarantee the stability and reliability of
wireless network
LED status monitoring (the statuses of power supply, system, 3G/4G network type and
signal strength, etc. is displayed)
Supports local and remote system running log functions to realize the monitoring of
equipment operation in real time
Supports system upgrade and maintenance via USB interfaces
The H7960 router is compared with other model routers of Hongdian as shown in
table 1-1.

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1.3 Function comparison table
The H7960 router is compared with other model routers of Hongdian as shown in the
table below.
Table 1-1 Function comparison
Function
description
H8922S V12
H8922 V30
H8951 V30
H7920 V30
H7960 V11
H7960 V21
Multi-carrie r
(3G/4G LTE)
YES
YES
YES
YES
YES
YES
Dual SIM
YES
YES
-
-
-
YES
Remote
Manager
(Wedora Cloud
Platform)
YES
YES
YES
YES
YES
YES
WAN
YES
YES
YES
-
YES
-
Etherne t Port
4
4
1~2
1
1~2
4
Wlan/WiFi
YES
YES
YES
-
YES
YES
Serial Ports
(optional)
2
-
-
1
1
2
Interface
Options
AC Wi-Fi, GPS
GPS
-
-
GPS
GPS
Digital I/O
4
-
-
-
2
3
USB
-
-
-
-
YES
YES
LED Indicator
12
12
6
4
4
4
Power Supply
5-36V
5-36V
12V
5-36V
5-36V
9-48V
Enclosure
Industrial
metal case,
Wall
Mounting
Industrial metal
case, Wall
Mounting
Industrial
metal case,
DIN and Wall
Mounting
optional
Industrial
metal case,
Wall
Mounting
Industrial metal
case, DIN and
Wall Mounting
optional
Industrial
metal case,
DIN and Wall
Mounting
optional
Dimension
(mm)
191.5*112*26
176*105*25
100*98*23
100*98*23
121.4*98*29.7
142*98*36.6
Weight
340g
540g
300g
300g
360g
480g
VPN
IPSec/OpenVPN/GRE/L2TP/PPTP/DMVPN
Management
WEB/CLI/SNMP/Hongdian Wedora Cloud
Working
temperature
-30~+75℃
-20~+70℃
-20~+65℃
-20~+75℃
-30~+70℃
-30~+70℃
Storage
temperature
-40~+85℃
-40~+85℃
-40~+85℃
-40~+85℃
-40~+85℃
-40~+85℃
Safety
Standards
GB/T 25119
EMC Standards
EN61000-4-2,level 4
EN61000-4-3,level 3
EN61000-4-4,level 4
EN61000-4-6,level 3
EN61000-4-8,>level 4
Industry&Applic
ations

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H792x 3G/4G Router User Manual
CISPR 22,CLASS B
CISPR 22,CLASS B

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H792x 3G/4G Router User Manual
2 Product Structure
2.1 Hardware Structure
2.1.1 Equipment appearance and dimension
External view
The actual appearance of Hongdian H7960 3G/4G Router is as shown in Figure 2-1.
Figure 2-1 Appearance Diagram of H7960 3G/4G Router
Dimension
The technical specifications of the product is show as the table below

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Table 2-1 H7960 dimension
Device Name
L * W * H (mm)
Remarks
H7960 V21
142*98*36.6
4 LAN ports: for connecting the lower
machine.
1 USB ports: for U disk / hard disk
upgrade
9 - pin: TX1, RX1 and GND interface for
serial debugging; TX2, RX2 and GND for
DTU data transmission; 3 GPIO for high
input / output (IH:2~3.3V, IL:0~0.8V)
(OH: 2.8~3.3V, OL: 0~0.4V); OFF for
high off
The overall structure and dimension of H7960 3G/4G Router are as shown in Figure 2-2
In the following diagrams, the dimensions of corresponding objects are expressed in millimeter,
and it will not be mentioned hereinafter.

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H792x 3G/4G Router User Manual
Figure 2-2 Dimension Diagram for H7960 3G/4G Rou
2.1.2 Accessories and model specifications
Accessories specification
H7960 3G/4G Router includes the accessories shown in Table 2-2.
Table 2-2 List of H7960 3G/4G Router Parts
Part name
Quantity
Remarks
Optional accessories are available according to different requirements
H7960 3G/4G Router
mainframe
1 piece
Packed as per the order of each customer
3G/4G antenna
1 piece
Corresponding antennae are equipped as
per networks, 2 pieces of antennae are
equipped for dual card.

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H792x 3G/4G Router User Manual
Part name
Quantity
Remarks
WLAN antenna
1 piece
Equipped when WLAN function is
available
GPS antenna
1 piece
Equipped when GPS function is available
RJ45 network cable
1 piece
No
Fixed part for
installation
1 pair
DIN RAIL installation fixed part
Certificate of quality
and warranty card
1 piece
No
+12V power adapter
1 piece
No
Model specification
H7960 3G/4G Router is a wireless routing transmission product researched and developed
on the basis of 3G/4G wireless communication technology (in the meantime, it supports
wire transmission). It has full industrial grade design, electromagnetic compatibility design
and modular design. It is applicable to the application requirements of various industries
and the network environments of various operators.
Interface description
See the technical specifications of each model product.
2.2 Terminal panel indicator status
The H7960 router panel has 4 LED lamps, indicating the operating status and network
status. The status instructions for the indicator light are shown in table 2-3.
Table 2-3 Indicator Lamps status
Indicator Name
State Description
STATE
On: device power on
Off: device power off
SIG
On: good signal strength, 21~31
Slow Blink: medium signal strength,11~20
Fast Blink: low signal strength,1~10
Off: no signal
3G/4G
On: dial up and access 3G/4G network
Slow Blink (2s interval): dial up 2.5 network.
Fast Blink (0.5 interval): dialing

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Indicator Name
State Description
VPN
On: VPN connection is established
Slow Blink: VPN is not enabled, or VPN connection is failed.

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3 Router Installation
3.1 Unpacking
Upon arrival of the equipment, it is necessary to unpack the box and inspect whether the
parts are complete. Generally speaking, the complete set of equipment shall include the
parts shown in Table 2-2. The packing materials shall be properly kept for future use.
3.2 Installation and Wiring
3.2.1 Installation of SIM card
H7960 3G/4G Router supports dual SIM card. In normal installation and usage, it is
necessary to install a SIM card for two SIM slots respectively. The following content is the
illustration of how to install a SIM card in the left-side SIM slot for the front panel.
Please guarantee that the router is off when installing a SIM card.
Step 1 Use a sharp object to lightly press the button on the SIM card set to eject the set as shown
in the figure below.
Figure 3-1 Eject SIM Card Set
Step 2 Make the SIM card metal face up and insert it into the set, with the unfilled corner end
face outward. Then push the card set into the slot as shown in the figure below.

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H792x 3G/4G Router User Manual
Figure 3-2 Schematic Diagram of SIM Card Installation
3.2.2 Ethernet cable connection
It is easy to use H7960 3G/4G Router configuration: normal configuration management
and data communication can be made via Ethernet cable connection. Ethernet connection
can be divided into single equipment direct connection and multiple equipment local area
network connection.
Single equipment direct connection
Use Ethernet cable with RJ-45 type connector to directly connect any of four exchange
interfaces of H7960 3G/4G Router with the relevant computer as shown in the figure
below.
Figure 3-3 Single Equipment Direct Connection
Multiple equipment local area network connection
H7960 3G/4G Router supports Ethernet switch functions, and it can simultaneously
connect to multiple equipments for many LAN (such equipment may not be in the same
network segment) as shown in the figure below.

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H792x 3G/4G Router User Manual
Figure 3-4 Multiple Equipments Connection
3.2.3 Serial port line connection
When H7960 3G/4G Router and a computer are in a joint test, a serial port extension cord
shall be prepared; one end of the cord is connected to the serial port of the computer and
the other end is connected to the serial port of the router.
The serial port is only for professionals to test the router.
Do not use other Internet access cable such as RJ45 network cable and insert it into the
serial port to avoid some impacts on the router.
3.2.4 Ethernet cable connection
H7960 3G/4G Router supports the LAN/QAN connection of four LAN interfaces. RJ45
network cable can be used to insert one end into the LAN interface of the router, and
insert the other end into any other equipment.
3.3 Power Supply
+5V~+48V DC supply is used for H7960 3G/4G Router
3.4 Installation Inspection
Before installation and power-on, the SIM card shall be pressed to inspect whether it is
properly inserted. After power-on, the working status indicator of the router shall be
inspected. The LAN interface will be bright as soon as power-on, and the RUN lamp will be
bright a while later, which means that the system has been started and working normally.