Shenzhen Hongdian Technologies Galaxy Mobile Router H7920 User manual

H7920/H7921 3G/4G Router
User Manual
Industrial-grade
RF Module built-in
Shenzhen Hongdian Technologies Corporation
F14-16,Headquarter Economic Center Building, Zhonghaixin Science&Tech Park,
Bulan Road, Longgang District, Shenzhen 518112, China.
Tel: [phone] Fax: [phone] Postal Code: 518048
www.hongdian.com
Copyright 1997-2010
Release 1.0.1

2
Manual Declaration
Copyright
All information in this user manual is protected by copyright law. Whereby,
no organization or individual shall copy or reproduce the whole or part of this
user manual by any means without written authorization from Shenzhen
Hongdian Technologies Corporation.
Trademark
, , Hongdian, GPRS DTU, MDTU, Hongdian Technologies,
Shenzhen Hongdian and Galaxy are the trademarks and logos of
Shenzhen Hongdian Technologies Corporation. Other trademarks and
logos mentioned in this manual belong to other organizations related.
Shenzhen Hongdian Technologies Corporation does not own the rights
of other trademarks and logos.

H7921-RHZ-i 3G Router User Manual
CONTENTS
CHAPTER 1 ABOUT THIS MANUAL ............................................................................4
1.1 Purpose.....................................................................................................4
1.2 Applicable scope.......................................................................................4
1.3 Version information .................................................................................4
1.4 Convention ...............................................................................................5
1.5 Technical support .....................................................................................5
1.6 Acronym and term ...................................................................................6
CHAPTER 2 Product Introduction .......................................................................9
2.1 Galaxy 3G overview ......................................................................................9
2.1.1 Product appearance ...........................................................................9
2.1.2 Other Accessories .............................................................................11
2.1.3 Device installation ............................................................................11
2.2 Function and features ................................................................................12
2.2.1 Hardware function............................................................................12
2.2.2 Software function .............................................................................13
2.3 System application .....................................................................................13
CHAPTER 3 ROUTER CONFIGURATION ...................................................................15
3.1 Overview.....................................................................................................15
3.2 Connection settings....................................................................................15
3.2.1 Environment requirements ..............................................................15
3.2.2 Connection method ..........................................................................16
3.2.3 Network configuration......................................................................18
3.2.4 System login......................................................................................22
3.3 WEB-based configuration...........................................................................23
3.3.1 General .............................................................................................23
3.3.2 Internet .............................................................................................25
3.3.3 Local network ...................................................................................28
3.3.4 Applications ......................................................................................31
3.3.6 VPN (Only H7921-RHZ-i series have this option)..............................40
3.3.7 Forward.............................................................................................45
3.3.8 System tools......................................................................................50
3.3.9 Status display ....................................................................................55
CHAPTER 4 FREQUENTLY ASKED QUESTIONS (FAQ)...............................................57
4.1 Fault analysis ..............................................................................................57
APPENDIX: SOFTWARE UPGRADE DESCRIPTION ....................................................59

H7921-RHZ-i 3G Router User Manual
Chapter 1 About This Manual
This chapter briefly describes the function and role the this user manual has had,
and gives the readers the information on how to read this user manual as the
best guideline while Hongdian
®
H7921-RHZ-i series products are installed and
operated.
1. Purpose
2. Applicable scope
3. version information
4. Convention
5. Technical support
6. Acronyms and terms
1.1 Purpose
This user manual is developed mainly on the basis of H7921-RHZ-i V1.0, and is
used as the guideline while Hongdian®H7921-RHZ-i series products are
installed and tested.
1.2 Applicable scope
This user manual is applicable to those who have certain knowledge and skills
on the computer communication network, electronic technology, and network
device management and other relevant personnel that need to use Hongdian®
H7921-RHZ-i Router.
Applicable product version: H7921-RHZ-i V1.0 version
1.3 Version information
Hongdian®H7921-RHZ-i Router may be adjusted functionally and updated
technically from time to time according to the needs of the market and users.
Meanwhile, the developers may not find out the incorrect content in this user
manual in time due to various reasons. The above cases may cause change of
the version of this user manual. The table below records the version
information and revision reason of this user manual in different periods for the
reader’s reference.
Table -1.1: Revision History
Version
Revised by
Involved dept.
Revised on
Description
V1.0.0
Caradoc Liu
2010-2-23
Beta
V1.0.1
Caradoc Liu
2010-3-17
Release

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1.4 Convention
For reading and using this user manual fast and conveniently, the following
conventions are reached for some abbreviations, icons, notes, security
warnings and tips that appear in this user manual:
Table -1.2: Convention Table
Item
Description
Note
H7921-RHZ-i
Means Hongdian®
H7921-RHZ-i GPRS/CDMA
Router series products
Appears in the process after
Chapter 2
H7000
Means Hongdian® Wireless
DDN Communication System
series products
Appears in the process after
Chapter 2
Means tips or experiences
that can save time in the
installation and testing
process
Appears in the installation and
testing process in this user manual
Prompts the users or relevant
readers to remember some
important information or
parameters descriptions
Appears in the use and operation
process in the this user manual
Warning: e.g. improper
temperature, unstable
voltage etc.
Generally appears in the product
introduction and installation
description process in this user
manual
Caution: informs the users of
the invalid or improper
operation in the operation
and testing process.
Appears in the description process
beyond Chapter 1 in user manual
1.5 Technical support
To help the users fast resolve the problem occurring in their operation process
and obtain the correct solution of the problems on the hardware, operating
system, installation and testing, we are available anytime in the following
manner:
Call service:
Tel (sales) [phone]
Technical support: [phone]
24Hours hotline [phone]
[phone]
Fax [phone]
Post code 518048

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E-mail service:
Technical support: suppo[email protected]
Service [e-mail]
Website and BBS service:
Website: www.hongdian.com
BBS: http://www.mdtu.com/forum/default.asp
1.6 Acronym and term
In this user manual, the following acronyms and terms are used:
APN Access Point Name
APP Application
ATM Asynchronous Transfer Mode
ATM Auto Table Machine
AuC Authentication Centre
BG Border Gateway
BGP Border Gateway Protocol
BSC Base Station Controller
BSCC Base Station Control Connection
BSS Base Station System
BSSGP BSS GPRS Protocol
BTS Base Transceiver System
CDMA Code Division Multiple Access
CDR Call Detail Record
CGF Charging Gateway Function
CSD Circuit Switch Data
DDN Digital Data Network
DDP DTU DSC Protocol
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
DSC Data Service Center
DTU Data Terminal Unit
EGP External/Exterior Gateway Protocol
EIGRP External/Exterior Internet Group Routing Protocol
EMC Electro Magnetic Compatibility
ESP Electro Static Precautions

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ETSI European Telecommunications Standards Institute
GGSN Gateway GPRS Support Node
GMSC Gateway MSC
GPRS General Packet Radio Service
GSM Global System for Mobile Communications
GSN GPRS Support Node
GTP GPRS Tunneling Protocol
GTP-id GTP Identity
HLR Home Location Register
HSCSD High Speed Circuit Switch Data
IGMP Internet Group Management Protocol
IGRP Internet Gateway Routing Protocol
IN Intelligent Network
IP Internet Protocol
IPv4 IP version 4
IPv6 IP version 6
IPSEC IP Secure Protocol
ISDN Integrated Services Digital Network
ISP Internet Service Provider
L2TP Layer 2 Tunneling Protocol
LA Location Area
LLC Logical Link Control
MAP Mobile Application Part
MDNS Mobile Domain Name System
MDTU Mobile Data Terminal Unit
MIB Management Information Base
MS Mobile Station
MSC Mobile Switching Center
MT Mobile Terminal
MTBF Mean Time Between Failure
MTTR Mean Time To Recovery
N/A Not Applicable
NAS Network Access Server
NAT Network Address Translation
NTP Network Time Protocol
O&M Operations & Maintenance
PAP Password Authentication Protocol

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PCF Packet Control Function
PDP Packet Data Protocol
PDN Packet Data Network
PDSN Packet Data Service Node
PLMN Public Land Mobile Network
POS Point of Sales
PTM-G Point-to-Multipoint Group Call
PTM-M Point-to-Multipoint Multicast
QoS Quality of Service
RA Routing Area
RADIUS Remote Authentication Dial In User Service
RIP Routing Information Protocol
RSC Register Service Center
RTOS Real Time Operating System
RTP Real-time Transport Protocol
RTU Remote Terminal Unit
RSVP Resource reSerVation Protocol
SCADA Supervisory Control and Data Acquisition
SGSN Serving GPRS Support Node
SIM Subscriber Identify Module
SMS Short Message Service
SMSC Short Message Service Center
SNMP Simple Network Management Protocol
STK SIM Tool Kits
TCP Transmission Control Protocol
TDMA Time Division Multiple Access
TMN Telecommunication Managed Network
UDP User Datagram Protocol
UIM User Identify Module
UMTS Universal Mobile Telecommunication System
USSD Unstructured Supplementary Service Data
UTK UIM Tool Kits
VLR Visitor Location Register
WAN Wide Area Network
WAP Wireless Application Protocol
WDDN Wireless Digital Data Network

H7921-RHZ-i 3G Router User Manual
CHAPTER 2 Product Introduction
2.1 Galaxy 3G overview
Combining with the third generation of mobile communication technology and WLAN
technology, Galaxy 3G mobile network data communication terminal product is
designed as a high-tech 3G product upon the needs of users. It can provide data
communication service for these users at any time and in any place.
Galaxy H7921-RHZ-i 3G Router is characterized with excellent transmission reliability
and a wide range of applicability. It is the ideal choice for various sectors as a special
data communication system.
2.1.1 Product appearance
The appearance, installation position and dimension of the router are shown below. In
consideration of different application sites, the installation accessories are provided on
both sides. You can put it on table directly without using these accessories; while in
industry, finance, public utilities and other related application sites, it is generally
required to fix it with the installation accessories to comply with the industrial
application requirements.
LED SIM card socket
Fig. 2.1.1-1: Front Panel
The indicators on the front panel are described as the table below:
Indicator
State Description
LAN：
It lights shows there is a LAN connect, flash shows
it has data communication.
NET：
Indicate the status of module.

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SYSTEM：
It lights when router works normally.
Back panel interface
Galaxy H7921-RHZ-i 3G Router’s all interfaces are designed on the back panel as shown
below:
COM LAN POWER RESET ANT
Fig. 2.1.1-2: Back Panel
The interfaces on the back panel are described as below:
ANT：Antenna (SMA negative terminal) interface, which is able to match with standard
short antenna, vehicular antenna or directional antenna;
RESET：Reset button used for restoring the default parameters.
DC：DC power supply interface. (Be sure to check if the voltage of power supply is
consistent with the label on the router)
RJ45：10/100BaseT self-adapting Ethernet interface;
COM：Serial interface (RS-232) used for receiving and dispatching the data of serial
interfaces of terminal equipment or setting the console. Its application is dependent on
the working modes. For instance, under the CONSOLE mode, press the Spacebar of PC
connected with the serial interface to display the configuration state when the system is
powered up. Otherwise, the system will start the communication state normally.

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2.1.2 Other Accessories
For safe transportation purpose, Galaxy H7921-RHZ-i 3G Router should be packaged
properly. Pease keep the packaging materials well after the package is opened for
future use in case of re-transportation.
Standard fittings
Galaxy H7921-RHZ-i 3G device 1 (packaged upon the order conditions)
3G antenna 1
+12V power adapter 1
User manual 1 (CD-ROM)
Certificate of conformity and warranty card 1
Mounting and securing fittings 1 pair
Optional accessories
1.5m RJ45 cable 1
Check the amount of articles after open-package. For the specific amount, please refer
to the user order contact.
2.1.3 Device installation
Note: Please don’t install Galaxy H7921-RHZ-i 3G Router while it is powered.
2.1.3.1 Environment requirements
The system can be used under the following conditions:
Voltage : +5VDC~26VDC
Power Consumption:
Peak working Current: 240mA@+12VDC
In time of idling: 40mA@+12VDC
Operating Ambient Temperature: -20~+60ºC
Storage Temperature: -30~+70ºC
Relative Humidity: <95% (no condensation)
Galaxy H7921-RHZ-i 3G Router can be placed in office, on wall or installed or fixed in
any places, without special wiring and heat radiating requirements.
To ensure the long-term and stable operation of system, grounding measures and
dust-proof measures should be taken on power supply, keep ventilation and a proper
room temperature.
Caution:
1. This system cannot be used under severe condition, such as acid/alkali
environment, strong magnetic field etc. In such environments, the normal
operation of this system cannot be ensured. Any physical damage will not be
included in the quality guarantee;
2. This product is a Class-A information product, which may cause radio interference
in living environment when being used. In this case, the users are required to take
some proper measures.

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2.1.3.2 Wiring
RJ-45 - Ethernet interface
Standard 10/100BaseT Ethernet switch port, self-adaptive
DC - power supply interface, Galaxy H7921-RHZ-i 3G router’s power supply is generally
+12VDC
ANT - antenna interface
The standard 5OΩ/SMA RF connector (female) is applied. In the environment of some
industrial applications, the lightning protection measures should be taken. You can
install the lightning protection device between this connector and antenna.
Note:
1. Keep this product away from any heating source;
2. Don’t place this product in dusty or humid environment;
3. Keep it away from some possible interference sources such as metal wall,
microwave oven etc;
4. To ensure that Wi-Fi network signal is received well, please pay attention to the
position and the angle of antenna. Don’t place antenna inside the shielded metal
case.
2.2 Function and features
Galaxy series 3G mobile data communication terminal product features platform and
modularization design. Upon the different demand from the users, the platform
extension, modem combination and clipping are carried out to comply with various
application demands of different clients. Combination of Broadcom hardware platform
with Linux-based GOS (Galaxy Operation System) software platform is its core
advantage.
The features of full-function Galaxy 3G mobile data communication terminal product
include:
2.2.1 Hardware function
SYSTEM, NET, LAN indicators
Factory default configuration restoration button
Antenna interface: 50Ω/SMA negative end
Serial data interface (DB9): RS-232(DCE)
Serial data interface rate: 300 to 230,400 bits/s
Ethernet interface: one 10/100BaseT/RJ45 self-adapting
Configuration interface: WEB/Telnet or RS-232

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2.2.2 Software function
Supporting HSUPA/HSDPA/EDGE/GPRS or EVDO/CDMA 1x
Built-in DHCP Service
Supporting DMZ host computer
Supporting DDNS
Supporting static routing list
Supporting IP address and port filtration
Supporting monitor mobile network traffic quality.
WEB/Telnet Management
Local Firmware Upgrading/ Configuration Backup
System Log Server
2.3 System application
Multiple application modes for H7921-RHZ-i 3G Router are described as
follows:
Application Mode One: Application in video monitoring
The center-to-multipoint network generally needs to be adopted for the
application mode of video monitoring. Please connect and install the router
and network camera according to the following schematic diagram.
Furthermore, other Ethernet interface equipment can be also connected at
the video monitoring site for built-in Ethernet exchangers:

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Diagram 2.3-1: Schematic diagram for video application
Application Mode Two: Application in SoHo
There is one built-in 10M/100M self-adapting fast Ethernet port within
H7921-RHZ-i 3G Router, which greatly facilitates SoHo user getting access
to the internet.
Diagram 2.3-2: Schematic diagram for application in SOHO

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Application Mode Three: Application in banking business
H7921-RHZ-i 3G Router is able to be connected to the target machine and
other network devices at the same time. Take ATM network in the banking
business for example. ATM machine needs to be connected to the host
computer of bank, and at the same time, it is also connected to the video
camera, and thereby monitoring the conditions around ATM machine.
Diagram 2.3-3: Schematic diagram for application in banking business
Chapter 3 Router Configuration
3.1 Overview
Galaxy H7921-RHZ-i 3G Router features built-in WEB interface configuration,
management and debugging tools. Before using Galaxy H7921-RHZ-i 3G Router, users
should configure relate parameters; during using, you can freely change related
parameters and perform software upgrade and simple test etc.
When you enter Galaxy H7921-RHZ-i 3G Router built-in WEB configuration interface,
you can set and manage its parameters as described below.
3.2 Connection settings
3.2.1 Environment requirements
When you want to use Galaxy H7921-RHZ-i 3G Router, a computer and a UIM/SIM card
should be prepared according to the following requirements:

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Computer with Ethernet card and TCP/IP protocol
1. IE6.0 or higher
2. Support 1024x768 resolution display
3.2.2 Connection method
For your convenient use, we recommend you plug your SIM/UIM card into H7921-RHZ-i’s
card slot before your configuration. Then power on H7921-RHZ-i and begin your
configuration. Upon the actual conditions, connect and configure Galaxy H7921-RHZ-i 3G
Router by the following two methods:
Note:
You can configure H7921-RHZ-iwithout any card, but you may not connect to the internet until you
insert a SIM/UIM card.
Warning:
Never pull or plug your SIM/UIM card when H7921-RHZ-i is power on. Your card may be damaged.
Warning:
The metal casing of H7921-RHZ-i 3G Router has to be well connected to the ground so as to ensure
the router a safe, stable and reliable operation.
3.2.2.1 Ethernet direct connection method
Using Ethernet cable with RJ-45 connector, directly connect the computer to one of LAN
ports on Galaxy H7921-RHZ-i 3G Router as shown in the figure below:
Fig. 3.2.2.1: Wiring Method 1
Note: Galaxy H7921-RHZ-i 3G Router’s LAN port is designed with self-adaptive cross
connect technology, so the straight-through cable or cross cable can be both applied to
connect devices for communication.

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3.2.2.2 LAN connection method
When it is required to connect Galaxy H7921-RHZ-i 3G Router to local network through
HUB or switch, connect the hub or switch out-link port with any one of its switch ports
as shown in the figure below.
Fig. 3.2.2.2: Wiring Method 2
3.2.2.3 Serial port connect
COM –serial interface
COM serial communication interface is a standard RS-232(DCE) interface
with DB9 terminal (negative terminal). It can be used for the configured
console (CONSOLE) or normal communication interface.
The cables of RS-232(DCE) interface are defined as follows:
DB-9 connector (DCE-negative terminal)
PIN
Name
Description
Direction
of signal
Remark
s
1
CD
Carrier Detect
--
2
RXD
Received Data
--
3
TXD
Transmitted Data
--
4
DTR
Data Terminal Ready
--
5
GND
Signal Ground
6
DSR
Data Set Ready
--
7
RTS
Request To Send
--
8
CTS
Clear To Send
--
9
RI
Ring Indicator
--
RJ-45 –Ethernet Interface

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Self-adapting (Version 2.0 or above) standard 10/100BaseT Ethernet
switching interface
ANT –antenna interface
The standard 5OΩ/SMA radio-frequency connector (negative terminal) is
adopted for use. In addition, the lightning-proof measures need to be
adopted for some operating conditions, so you may place a lightning
protection device between the connector and the antenna.
Attention:
1. The products shall be far away from any heating device;
2. Don’t place the products in the dusty or wet environment;
3. The products shall be far away from some potential interference sources, like the metal wall, and
micro-wave oven, etc;
4. Pay attention to the position and angle of antenna to ensure it works well. Don’t place the
antenna in the shielding metal box.
3.2.3 Network configuration
After the configuration environment is connected well as one of the connection
methods, the local configuration computer IP address and other parameters should be
set. Take the LAN connection method as an example to describe the network
configuration procedure shown as below.
1. Configuration computer setting
First, enter the computer control panel of the selected computer, find “Network
Connections” icon and double click it to enter, select “Local Area Connection”
corresponding to the network card on this page. Refer to the figure below.
Fig. 3.2.3-1: Computer Local Connection Configuration


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Enter (double click or right click) the “Local Area Connection”“Property (R)” and enter
the interface shown in the figure below:
Fig. 3.2.3-2: Computer Local Connection Configuration
Select the “Internet Protocol (TCP/IP)”, click the “Properties”, and enter the interface as
below:

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Fig. 3.2.3-3: TCP/IP Properties Configuration
Method 1: general configuration
This method will temporarily interrupts the communication between the computer
under configuration and LAN, and the specific parameter configuration is shown as
below:
IP address: 192.168.8.* (*indicates any integral between 2 to 254)
Subnet mask: 255.255.255.0
Default gateway: 192.168.8.1
Remember:
Galaxy H7921-RHZ-i 3G Router LAN port factory default parameter:
IP address: 192.168.8.1;
Subnet mask: 255.255.255.0
Galaxy H7921-RHZ-i 3G Router factory default login parameter:
Management interface login IP address: 192.168.8.1
Login name: admin
Login password: admin
Method 2: advanced configuration