Show Tec Quick DMX N512 User manual

Quick DMX N512 V1
Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherlands
Ordercode: 50055
MANUAL
ENGLISH

Ordercode: 50055
Quick DMX N512
Table of contents
Warning ...............................................................................................................................................................................2
Safety Instructions.........................................................................................................................................................2
Operating Determinations..........................................................................................................................................3
Return Procedure..........................................................................................................................................................4
Claims..............................................................................................................................................................................4
Description of the device.................................................................................................................................................5
Frontside..........................................................................................................................................................................5
Backside .........................................................................................................................................................................6
Installation...........................................................................................................................................................................6
Setup Example ..............................................................................................................................................................6
Set Up and Operation.......................................................................................................................................................7
Connecting the Quick DMX Interface to the Network .........................................................................................7
Using the Quick DMX to Find the Interface..............................................................................................................7
Using the Interface with the Software ......................................................................................................................8
Set the Parameters of the Interface .........................................................................................................................8
Live................................................................................................................................................................................9
Date & Time..............................................................................................................................................................10
LAN .............................................................................................................................................................................11
Access........................................................................................................................................................................12
Communication with Interface Net512 For an External Application ...............................................................13
Maintenance....................................................................................................................................................................14
Troubleshooting ...............................................................................................................................................................14
No Response to DMX..................................................................................................................................................14
Product Specifications....................................................................................................................................................16
Notes..................................................................................................................................................................................17
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Ordercode: 50055
Quick DMX N512
Warning
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure
that all parts are present, and have been received in good condition. Notify the dealer immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture must be
returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
•Showtec Quick DMX N512
•9V DC power adapter (1,5 m)
•CAT-5 cable (1 m)
•User manual
Safety Instructions
Every person involved with the installation, operation and maintenance of this device has to:
•be qualified
•follow the instructions of this manual
Before the initial start-up, please make sure that there is no damage caused by transportation.
Should there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to
follow the safety instructions and warning notes contained in this manual.
Please consider that damages caused by manual modifications to the device are not subject to
warranty.
This device contains no user-serviceable parts. Refer servicing to qualified technicians only.
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Quick DMX N512
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual or any unauthorized modification to the device.
•Never let the power cord come into contact with other cables! Handle the power cord and all
connections with the mains with particular caution!
•Never remove warning or informative labels from the unit.
•Never use anything to cover the ground contact.
•Never leave any cables lying around.
•Do not switch the device on and off in short intervals, as this will reduce the device’s life.
•Do not shake the device. Avoid brute force when installing or operating the device.
•Only operate the fixture after having checked if the housing is firmly closed and all screws are tightly
fastened.
•Only operate the device after having familiarized with its functions.
•Avoid flames and do not put close to flammable liquids or gases.
•Always keep the case closed while operating.
•Make sure that the device is not exposed to extreme heat, moisture or dust.
•Make sure that the available voltage is not higher than stated on the rear panel.
•Make sure that the power cord is never crimped or damaged. Check the device and the power
cord from time to time.
•If the lens is obviously damaged, it has to be replaced.
•If device was dropped or struck, disconnect mains power supply immediately. Have a qualified
engineer inspect for safety before operating.
•If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not
switch it on immediately. The arising condensation water might damage your device. Leave the
device switched off until it has reached room temperature.
•If your Showtec device fails to work properly, discontinue the use immediately. Pack the unit securely
(preferably in the original packing material), and return it to your Showtec dealer for service.
•For adult use only. The device must be installed beyond the reach of children. Never leave the unit
running unattended.
•Never attempt to bypass the thermostatic switch or fuses.
•For replacement use fuses of same type and rating only.
•The user is responsible for correct positioning and operating of the Quick DMX N512. The
manufacturer will not accept liability for damages caused by the misuse or incorrect installation of
this device.
•This device falls under protection class I. Therefore it is essential to connect the yellow/green
conductor to earth.
•Repairs, servicing and electric connection must be carried out by a qualified technician.
•WARRANTY: Till one year after date of purchase.
Operating Determinations
•This device is not designed for permanent operation. Consistent operation breaks will ensure that the
device will serve you for a long time without defects.
•The maximum ambient temperature ta= 35°C must never be exceeded.
•The relative humidity must not exceed 50 % with an ambient temperature of 35°C.
•If this device is operated in any other way than the one described in this manual, the product may
suffer damages and the warranty becomes void.
•Any other operation may lead to dangers like short-circuit, burns, electric shock, crash, etc.
You endanger your own safety and the safety of others!
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Quick DMX N512
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned
without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.
Call Highlite 0031-455667723 or mail [e-mail] and request an RMA prior to shipping the fixture.
Be prepared to provide the model number, serial number and a brief description of the cause for the
return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the
customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace
product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper
inside the box:
01) Your name
02) Your address
03) Your phone number
04) A brief description of the symptoms
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any short-
comings and/or visible defects, or perform this check after our announcement that the goods are at their
disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise.
It is the customer's responsibility to report and submit claims with the shipper in the event that a fixture is
damaged due to shipping. Transportation damage has to be reported to us within one day after receipt
of the delivery.
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with
a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless
agreed otherwise in writing.
Complaints against us must be prepared in writing or sent by fax within 10 working days after receipt of
the invoice. After this period complaints will not be handled anymore.
Complaints will only then be considered if the client has so far complied with all parts of the agreement,
regardless of the agreement from which the obligation is resulting.
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Quick DMX N512
Description of the device
Features
The Quick DMX N512 is an Ethernet-to-DMX interface in a compact and sturdy housing. You can connect
the N512 via a local network or the Internet. Once the scenes have been created with the QDMX
software and uploaded to the N512 memory, you can trigger them by using your internet browser. At
that point, the QDMX software is not necessary anymore. The N512 can also be used as a typical 512
channel interface to operate with QDMX in full mode.
•Input voltage: 9V, 300mA DC power adapter (included)
•Supported operating system: Windows, Mac OSX
•Accessible via internet browser
•Calendar function
•9 programmable scenes/chases
•Optical isolation at the DMX output
•Control protocol: DMX-512
•DMX connectors: 3-pin DMX signal connector OUT
•Metal & flame-retardant plastic housing
•IP rating: IP20
•Dimensions: 110 x 65 x 45 mm (LxWxH)
•Weight: 0,2 kg
Frontside
Fig. 01
01) 9V, 300mA DC power connector IN
02) LED power indicator
03) RJ45 network connector IN
04) IP reset button
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Quick DMX N512
Backside
05) 3-pin DMX signal connector OUT
Installation
Remove all packing materials from the Quick DMX N512. Check if all foam and plastic padding is
removed. Connect all cables.
Do not supply power before the whole system is set up and connected properly.
Always disconnect from electric mains power supply before cleaning or servicing.
Damages caused by non-observance are not subject to warranty.
Setup Example
Fig. 03
Fig. 02
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Quick DMX N512
Set Up and Operation
Follow the directions below, as they pertain to your preferred operation mode.
Before plugging the unit in, always make sure that the power supply matches the product specification
voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa.
Connect the device to the main power supply.
Connecting the Quick DMX Interface to the Network
By default, the interface is set to DHCP mode. It means that it needs to be connected to an Ethernet
network via DHCP server.
Using the Quick DMX to Find the Interface
01) Open the menu <File><Preferences>.
02) Go to <Hardware> and check <Enable Ethernet Interfaces>. Leave the remaining parameters
unchanged.
03) Click on the <Autodetect interfaces> button.
04) After a few seconds, the following screen will appear:
05) Click on <OK> and then <Apply>.
06) Close the window and restart the software to complete the setup process.
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Quick DMX N512
Using the Interface with the Software
Save your scenes by clicking on the icon. After that, you can upload the created scenes to the
interface. You can use <Editor> to program or use <Live> to play the programmed scenes. For more
information, read “Live,” page 9.
Set the Parameters of the Interface
01) Type the IP address of the interface into your internet browser.
02) The following screen will appear:
03) Click on the buttons to access one of the 4 modes.
•Live
•Date & Time
•LAN
•Access
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Quick DMX N512
Live
01) Click on the 1-9 buttons to trigger the stand-alone scenes.
02) Click on - / + buttons to decrease/increase the scene running speed.
03) Click on the =button to set the standard speed.
04) Click on the button to proceed to MENU page.
05) Click on the button to refresh the current page.
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Quick DMX N512
Date & Time
01) Set the desired time mode (24h or AM/PM) and click on <Send to interface> to copy the computer
clock to the interface clock.
02) For the best clock accuracy:
•Check the option <Enable SNTP>.
•Set <Time zone> to your country’s time zone.
•Insert the IP of the SNTP server.
03) In order to check if the communication with the SNTP is successful, click on <Start SNTP request>, and
see whether the interface time has been adjusted to the SNTP server time.
04) The interface will now send a request to the SNTP server in order to adjust the clock. This will happen
once per 24 hours.
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Quick DMX N512
LAN
The interface is set by default to DHCP.
In order to fix the IP address, follow these steps:
01) Uncheck the <DHCP> option.
02) Insert the desired IP, subnet mask and gateway.
03) Click on <Save and Reset>.
04) The interface will now reset, which takes about 1 minute.
05) Insert the new IP address of the interface into the internet browser.
06) Go to LAN page.
07) Click on <Confirm>. If you do not click on <Confirm> after the reset, the interface will restore the
previous settings (DHCP mode).
Note: If the IP reset button (04) is pressed when the interface is switched on, then the LAN settings will be
restored to DHCP.
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Quick DMX N512
Access
01) Uncheck <FTP server access> to protect web server pages.
02) Check <HTTP server access> to access with the password.
03) Set the port number. It must be the same as the number from the <Preferences> section of the Quick
DMX software.
04) Please leave <Netbios name> unchanged.
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Quick DMX N512
Communication with Interface Net512 For an External Application
In the External Application
The communication has to be established in UDP, on the interface Net512 port (by default, 7349).
Network Messages Sent by the External Application
10|{button nb}|BUTTONPRESSED|
•{button nb} is the number of the button to press.
•It goes from "0" (button 1) to "8" (button 9).
•It is "9" for the button "-".
•It is "10" for the button "+".
•It is "11" for the button "=".
10|0|BUTTONPRESSED| - press button 1
10|1|BUTTONPRESSED| - press button 2
...
10|8|BUTTONPRESSED| - press button 9
10|9|BUTTONPRESSED| - press button "-"
10|10|BUTTONPRESSED| - press button "+"
10|11|BUTTONPRESSED| - press button "="
Network Messages Returned by the Interface Net512
10|1111xxxxxxxxxxxx|
•"x" is the state of each button.
•"1" means off.
•"0" means on.
10|1111111111111110| - Button 1 is on
10|1111111111111110| - Button 1 is on
...
10|1111111011111111| - Button 9 is on
10|1111110111111110| - Button "-" is on
10|1111101111111110| - Button "+" is on
10|1111011111111110| - Button "=" is on
Note: When there is no uploaded scene in a button, its state is always off.
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Quick DMX N512
Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Quick DMX N512 requires almost no maintenance. However, you should keep the unit clean.
Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse in
liquid. Do not use alcohol or solvents.
Keep connections clean. Disconnect electric power, and then wipe the DMX connections with a damp
cloth. Make sure that connections are thoroughly dry before linking equipment or supplying electric
power.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
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Ordercode: 50055
Quick DMX N512
Problem
Probable cause(s)
Solution
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller
The controller is not connected.
• Connect controller.
3-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed)
• Install a phase reversing cable
between the controller and the
first fixture on the link
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller
Poor data quality
• Check data quality. If much lower
than 100 percent, the problem
may be a bad data link
connection, poor quality or
broken cables, missing termination
plug, or a defective fixture
disturbing the link
Bad data link connection
• Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables
Data link not terminated with 120
Ohm termination plug
• Insert termination plug in output
jack of the last fixture on the link
Incorrect addressing of the fixtures
• Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
• Bypass one fixture at a time until
normal operation is restored:
unplug both connectors and
connect them directly together.
• Have the defective fixture
serviced by a qualified technician
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed)
• Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically
No light or
LEDs/lamp cut out
intermittently
Fixture connected to the Quick
DMX N512 is too hot
• Allow the fixture to cool down
• Make sure air vents on the fixture
are not blocked
• Turn up the air conditioning
LEDs/lamp damaged
• Read the manual of the fixture in
question
The power supply settings do not
match local AC voltage and
frequency
• Disconnect fixture. Check settings
and correct if necessary
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Ordercode: 50055
Quick DMX N512
Product Specifications
Model:
Showtec Quick DMX N512
Input voltage:
9V DC power adapter (included)
Supported operating systems:
Windows, Mac OSX
Dimensions:
110 x 65 x 45 mm (LxWxH)
Weight:
0,2 kg
Operating and Programming:
DMX control:
Via Quick DMX software
Signal pin OUT:
Pin 1 (earth), pin 2 (-), pin 3 (+)
Signal input:
RJ45 IN
Signal output:
3-pin XLR OUT
Connections:
9V, 300mA DC power adapter & data connector
Housing:
Metal & flame retardant plastic
Special features:
Accessible via internet browser,
Calendar function,
9 programmable scenes/chases,
Optical isolation at the DMX output
IP rating:
IP20
Max. ambient temperature ta:
35°C
Max. housing temperature tB:
80°C
Design and product specifications are subject to change without prior notice.
Website: www.Showtec.info
Email: [email protected]
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Ordercode: 50055
Quick DMX N512
Notes
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Ordercode: 50055
Quick DMX N512
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