Sierra Comfort SC-3001 User manual

Electric Lift Massage Table User Manual
For Use With The Model Numbers Below:
Electric Lift Massage Table – Flat, SC-3000
Electric Lift Massage Table – Adjustable Back, SC-3001
Electric Lift Massage Table – Adjustable 4 Section, SC-3002

© COPYRIGHT 2018 SIERRA COMFORT ®
All rights reserved. This document or any portion
thereof may not be reproduced in any way, including
photocopying or translation to another language
without the prior written permission of Sierra Comfort
®. Sierra Comfort ® is a registered trademark of Boston
Atlantic Capital Group, LLC.
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DISCLAIMER
The recommendations and suggestions regarding the
use, care, and assembly of our products are meant to
serve as a guide and not guarantee the performance of
any given product. Sierra Comfort does not reserve the
right to control the use of its product. We are not
responsible if our products are used in a way that is not
intended and/or not in accordance with local, state, or
federal law.
Sierra Comfort will not be held liable under any
circumstance for indirect, incidental, consequential
damages including loss of profit, production, or
malfunctioning of the product. There are inherent risks
involved in using any product, including serious physical
injury or death. We make no claims to the suitability of
products on our website or our promotional material
(print, radio, television, and web) with regards to
product quality, performance, merchantability, or
fitness for a particular purpose and is free from any
liability associated with purchase. Buyer takes full
responsibility and risk for product upon submitting
payment and releases Sierra Comfort from any and all
personal injuries, loss, damage, or cost incurred as a
result of buying or operating products.
This disclaimer is exclusive and replaces all others, oral
or written, expressed or implied and cannot be
modified or extended by any Sierra Comfort employee,
advertiser, or distributor. Some states do not allow the
exclusion or limitation of liabilities for incidental or
consequential damages and in such cases, the above
limitation or exclusion may not apply to you.
WARRANTY
1) Sierra Comfort guarantees that all new purchases,
referred to hereinafter as the “product,” are free from
any manufacturing defects in material and
workmanship.
2) This warranty is applicable only to defects in
workmanship and material and does not apply to
normal wear and tear; altered or removed parts;
improper use; bad assembly; lack of maintenance;
accidents; spills; exposure to extreme conditions; or
incidental and consequential costs such as storage,
telephone, rental, shipping, transportation,
inconvenience, loss of income, loss of time, or other
consequential damages.
3) If a product is damaged in shipment or fails to
function properly upon delivery, Sierra Comfort will
replace the product in full. If a replacement part is
needed, we will ship the associated part to the original
purchaser at our expense. The customer is responsible
for all warranty shipment costs and any product
shipped by the purchaser for inspection or repair must
be shipped with transportation costs prepaid.
4) Our limited warranty is valid for 5 years from the
date of purchase and is applicable only to the original
purchaser. This limited warranty covers all mechanical
features, the table legs, head cradle assembly, arm
sling, and all associated hardware.
5) Our obligation under this warranty is limited to
repairing defective parts or replacing parts as necessary
to remove malfunction from defects in material as
covered by our warranty. Sierra Comfort reserves the
right to improve the design of its product without any
obligation to improve a product previously
manufactured

GENERAL STATEMENT & INTENDED USE
Sierra Comfort electric stationary massage tables are designed and manufactured to be used responsibly and for
intended use only. Our tables are built specifically for massage practices within the guidelines of all warning and
instruction manuals. At no time should the table be used in excess of its working weight capacity (weight of subject on
the table, plus the amount of pressure being applied to the subject) and/or lifting weight capacity. When receiving
treatment, clients/patients should remain immobile with weight and body position distributed evenly along the
tabletop. Never should more than one person be allowed on the table at once.
Misuse, excessive force or movement, and/or direct pressure may cause structural components to fail, potentially
resulting in injury to the client and/or operator.
Prior to use of your Sierra Comfort massage table, please be certain to read carefully the owner’s manual and all
warning labels included. Proper setup, use, and care of your table will prevent accidents and injury, as well as maintain
the integrity of the product. Any questions or uncertainties regarding your Sierra Comfort massage table should be
emailed directly to our customer service department at [e-mail].

SAFETY & WARNING SYMBOLS
The safety and warning symbols inserted throughout the instruction manual are for the purpose of preventing injury or
damage to the user, client, or product. Take special note to any instruction indicated by the warning or caution symbols,
and always be mindful when using your product.
READ ALL WARNING STATEMENTS BELOW IN ORDER TO PREVENT INJURY / MALFUNCTION
WARNING - RISK OF INJURY:
1. Your table should be installed in a dedicated treatment area meant for private use only. Allow for at least 3 fe et of clearance
around the entire table.
2. Be certain your table is sitting on a flat and even surface to allow for maximum stability.
Risk of pinch injury. Do not place yours or your client’s hands or feet near the moving parts of the table while adjusting the table
sections.
3. Avoid positioning the power cord in a highly trafficked area where it may become a tripping hazard.
4. Keep unsupervised children and pets away from the treatment area at all times. Never allow for anyone (including yourse lf) to
crawl underneath the table and potentially risk being caught in the frame. Do not store any accessories or needed items
underneath or inside of the massage table.
5. Do not overload one side of the table. Uneven and/or excess weight on one side may cause the table to lift, tilt, or collapse. Be
familiar with the stability limits of your table prior to any use.
6. Never should there be more than one person on the table at once. Never stand, jump, or move erratically on the tabletop.
7. When receiving treatment, clients/patients should remain immobile with weight and body position distributed evenly along
the tabletop.
8. The maximum working weight and lifting capacity are 470 lbs. NOTE; the total working weight is equal to the weight of the
subject on the table plus the weight added through downward pressure.
9. Do not apply more than 25 lbs. (11.33 kg) of total working weight to the face cradle.
10. When moving onto or off of the tabletop, be sure to do so with ease and towards the center of the table where most stable.
11. Do not use any attachments or accessories not manufactured/supplied by Sierra Comfort.
12. Never use or store your table in a wet or very humid environment. Water and excessive moisture can damage the materials
and/or electrical components.
RISK OF ELECTRIC SHOCK, BURNS, FIRE, OR INJURY:
1. Always unplug from the electrical outlet when the table is not in use AND when cleaning or servicing the table.
2. The power supply/control box is located below the table. For safety purposes, never touch the power supply/control box whe n
the table is plugged in.
3. Keep the power cord clear of any heated surfaces. Be certain that the cord and its plug are well ma intained.
4. Never use the table outdoors.
5. The three prong plug should be secured to a grounded outlet. If the plug does not fit into its outlet, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way or use alternative adapters.
6. Power Supply = 110V (AC Grounded)

MODEL TYPE
ELECTRIC LIFT MASSAGE TABLE, FLAT (SC-3000)
Length: 73” / Width: 30”
Height Range: 16” to 31”
Tabletop Thickness: 3”
Table Weight: 110 lbs.
Lifting Capacity: 470 lbs.
Accessories: Ergonomic Headrest,
Face Cushion, Hanging Arm Shelf
ELECTRIC LIFT MASSAGE TABLE, ADJUSTABLE BACK (SC-3001)
Length: 73” / Width: 30”
Height Range: 16” to 31”
Tabletop Thickness: 3”
Table Weight: 119 lbs.
Lifting Capacity: 470 lbs.
Accessories: Ergonomic Headrest,
Face Cushion, Hanging Arm Shelf
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ELECTRIC LIFT MASSAGE TABLE, ADJUSTABLE 4 SECTION (SC-3002)
Length: 73” / Width: 30”
Height Range: 16” to 31”
Tabletop Thickness: 3”
Table Weight: 139 lbs.
Lifting Capacity: 470 lbs.
Accessories: Ergonomic Headrest,
Face Cushion, Hanging Arm Shelf,
Removable Armrests, Neck Pillow

INSTALL ELECTRICAL COMPONENTS
1. ATTACH THE ELECTRIC MOTOR
Remove all zip ties and packaging from the
uninstalled end of the electric motor.
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Remove the hairpin cotter pin / R-clip from
Its insert. Next, remove the iron pin from its
center bracket.
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Carefully lift the rear support frame and wheel
casters so that the crossbar including the insert
for the motor is angled slightly upward.
Lower the free end of the electric motor into the
crossbar bracket so that the holes on the motor
and bracket are aligned. Reinsert the iron pin
through the holes to secure the motor in place.
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Reinsert the hairpin cotter pin / R-Clip back into
its original insert along the iron pin. Bend the two
prongs backwards to secure the iron pin in place.
2. CONNECT POWER CORD & FOOT PEDAL
Connect the power cord to the control box positioned underneath the table. Next, insert the cord attached to the foot
pedal to its corresponding area also on the control box.
Before installing the components, find assistance to help in turning the table to its side or
upside down (being sure to protect the tabletop). This will allow for convenient access to
the underside of the table and proper installation of all necessary components.

FEATURES & ADJUSTMENTS
1. ADJUST THE TABLE HEIGHT
Once all components are installed and the table is turned upright, use the foot pedal to control the height of the
tabletop. To raise the height of the table, use your foot to push down on the button corresponding to the arrow facing
upward. To lower the height of the table, push down on the button corresponding to the arrow facing downward. The
adjustable height measured from the ground to the top of the tabletop ranges from 16” to 31”.
2. MANUALLY ADJUST THE BACKREST (SC-3001 & SC-3002 MODELS ONLY)
In order to raise the backrest from its flat position; pull the lever next to the headrest inserts all the way out. Use your
opposite hand to guide the backrest and control the speed at which it opens. The backrest will naturally move upwards
via its hydraulic gas lift mechanism. To lock into position, simply release the lever.
To lower the backrest; pull the lever all the way out and use your opposite hand to push downward on the backrest.
Release the lever to lock the backrest into place. This action allows you to lower the angle of the backrest or close it into
its flat position.
3. MANUALLY ADJUST THE LEG REST (SC-3002 MODEL ONLY)
In order to raise the leg rest from its flat position; pull the lever located on the leg side of the tabletop all the way out.
Use your opposite hand to guide the leg rest and control the speed at which it opens. The leg rest will naturally move
upwards via its hydraulic gas lift mechanism. To lock into position, simply release the lever.
To lower the leg rest; pull the lever all the way out and use your opposite hand to push downward on the leg rest.
Release the lever to lock the leg rest into place. This action allows you to lower the angle of the leg rest or close it into its
flat position.
Determine a safe and spacious area to permanently position your massage table. Be sure
that the surface area is level in order to provide maximum stability. With proper assistance,
turn the table over so that it is standing evenly on all four wheel casters.

INSTALL ACCESSORIES
1. INSTALL THE HEADREST & FOREARM REST
Thread the headrest tubes through the loops at the end of the forearm rest straps. Next, thread the larger middle strap
through the loop / fastener on the underside of the headrest. Secure the strap using the Velcro strip.
Insert the headrest tubes into the outlets at the end of the tabletop. Release the lever on the headrest in order to adjust
the angle of the face cradle. Lock the lever into place once the preferred angle is achieved. Next, adjust the height/angle
of the forearm rest with the two black straps attached.
2. INSTALL SIDE ARMRESTS (SC-3002 MODEL ONLY)
When installing the armrests, first position the backrest to an angle of approximately 30 degrees. Next, insert the
tubular attachment on the armrest into the corresponding outlet located at the side of the table. Repeat steps for the
second armrest.
3. WHEEL CASTERS
All models include two wheel casters at the foot end of the table to facilitate in moving the table from one area to the
next. In order to release the wheels, pull up on each locking lever located just above the wheels. If attempting to move
the table, lift the opposite end of the table from off the ground and push forward. To lock the wheels back in place in
order to stabilize the table, simply push the locking levers downward back into place.

TROUBLESHOOTING
What to do if your electric motor is not responding.
1. Be certain your power source includes a grounded 110V outlet:
2. Check that all components are fully plugged into their outlets / insertion points; including the power cord into the wall
outlet.
3. When the table is plugged in and receiving power, be certain that the LED light bulb located on the control box is
illuminated.
4. If still experiencing issues, please contact us directly to troubleshoot the issue further.
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MAINTENANCE & CARE
UPHOLSTERY CARE: Remove daily dirt and grime from the table with a mild soap and warm water solution. Dry with
soft, lint-free cloth. When disinfecting, use an isopropanol (rubbing alcohol) based hospital grade disinfectant cleaner.
Be sure it is approved for use on polyurethane vinyl before applying. For minor stains, use a mild non-abrasive cleaner
on a damp cloth. Gently wipe the surface to remove the stain and rinse thoroughly with warm water. Dry with a soft lint -
free cloth.
STORAGE
STORAGE: If possible, setup your table in a cool and dry area away from direct sunlight. Do not expose the table to
extreme temperatures or moisture.
CONTACT US
For information and questions regarding our products and/or services, please visit us at www.sierracomfort.com.
For additional support, you may contact us at [email protected].