WARRANTY POLICY
Sierra Dental Equipment Limited Warranty
Warranty for the TRU-VAC Dry Vacuum System is limited to the original purchaser
of the unit. Sierra Dental Equipment is only obligated under this warranty to the
repair or replacement of defective parts or materials. The defect(s) must be
reported to Sierra Dental Equipment within the valid warranty period.
Sierra Dental Equipment will examine the product to determine if the parts are
defective. Equipment that has been abused, neglected, or damaged by being
improperly installed/maintained are not covered by this warranty. We are not
responsible for work performed on the unit by any unauthorized service agents.
Warranty Period
Warranty is valid only with the return of the warranty card within 30 days of
purchase for a period of 10 years.
Warranty Service and Return Policy
To obtain warranty service, product must be returned to Sierra Dental Equipment
for examination at the purchaser’s expense. All returns must be authorized, and a
return material authorization (RMA#) number must be obtained from Sierra Dental
Equipment. Returned units must be properly packaged for shipping. We are not
responsible for shipping damages or shipping charges. Sierra Dental Equipment
will, at their discretion, repair or replace defective parts.**PLEASE NOTE** there is
a 25% re-stocking fee on all returns.
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