Signotec Delta User manual

Version 2.1 as of 13.01.2021 www.signotec.com

signotec Delta (Touch) Pen Display

User Manual

Contents

THANK YOU! ................................................................................................................................................................... 3

SYMBOLS ........................................................................................................................................................................ 3

WARNINGS AND PRECAUTIONS ..................................................................................................................................... 4

OTHER RESOURCES ......................................................................................................................................................... 4

CHECKING THE DEVICE UPON ARRIVAL .......................................................................................................................... 5

PRODUCT VIEW .............................................................................................................................................................. 6

6.1.

RONT SIDE

........................................................................................................................................................................ 6

6.2.

ACK SIDE

.......................................................................................................................................................................... 7

6.3.

VESA

MOUNTING FIXTURE

.................................................................................................................................................... 8

6.4.

USB

CABLE

........................................................................................................................................................................ 8

CONNECTION TYPES .......................................................................................................................................................

INSTALLATION ................................................................................................................................................................

8.1.

SSEMBLING THE PEN HOLDER

............................................................................................................................................... 9

8.2.

OLDING OUT

IN THE SUPPORT

.............................................................................................................................................. 9

8.3.

NSERTING THE

USB

CABLE

.................................................................................................................................................. 10

8.4.

OWER SUPPLY VIA

USB ..................................................................................................................................................... 10

8.5.

SING AN EXTERNAL POWER SUPPLY UNIT

.............................................................................................................................. 10

8.6.

ONFIGURING THE DISPLAY SETTINGS

.................................................................................................................................... 10

8.7.

ONFIGURING THE PEN INPUT

.............................................................................................................................................. 11

8.8.

ONFIGURING THE CAPACITIVE TOUCH

................................................................................................................................... 11

MAINTENANCE, CARE AND CLEANING .......................................................................................................................... 12

9.1.

EN AND PEN CARTRIDGE

.................................................................................................................................................... 12

9.2.

EPLACING THE CARTRIDGE

................................................................................................................................................. 12

9.3.

EPLACING THE PEN

........................................................................................................................................................... 12

9.4.

ARE AND CLEANING

.......................................................................................................................................................... 12

10.

WARRANTY .............................................................................................................................................................. 13

10.1.

URATION AND NATURE OF THE WARRANTY

....................................................................................................................... 13

10.2.

XCLUSION OF WARRANTY

............................................................................................................................................... 13

11.

SUPPORT AND REPAIRS ............................................................................................................................................ 14

11.1.

ECHNICAL SUPPORT

...................................................................................................................................................... 14

11.2.

EPAIRS

....................................................................................................................................................................... 14

11.3.

VERVIEW OF ACCESSORIES AND SPARE PARTS

.................................................................................................................... 14

12.

DISPOSAL OF DEVICE ................................................................................................................................................ 15

13.

DECLARATIONS OF CONFORMITY ............................................................................................................................. 15

1. Thank you!

Thank you for having chosen one of signotec’s roducts. You now have a robust, durable and high-

tech solution that is unrivalled in this market segment. The signotec Delta Pen Dis lay is a monitor

extension featuring en in ut and o tionally available ca acitive touch functionality. The device func-

tions as a monitor and can be managed using the Windows settings (to du licate or extend the main

dis lay). The su lied en is used to ca ture writing characteristics (biometrics) accurately and in a

high resolution.

2. Symbols

S ecial attention in this user manual is drawn to s ecific situations, im ortant notes and general

information using a system of symbols and colours.

Caution: Situations that can lead to injuries, errors or damage.

Note: Situations in which attention should be given to s ecific notes and information on

com atibility.

Tip: Notes and ti s for usage.

. Warnings and precautions

This user manual contains detailed information about the installation and setu of the signotec

signature ad. The following sections describe the device itself, as well as how to install, configure

and ro erly maintain the device.

Before you start using the device, lease read all information, warnings and safety instructions care-

fully to take full advantage of the roduct’s long service life. Failure to com ly with these recautions

will result in the loss of your warranty. Furthermore, signotec will not acce t any res onsibility for the

re air or re lacement of the device.

•The signature ad was rimarily designed for use in an office environment, over the counter

or for mobile use and has been tested in this o erating environment. The use of the device in

other fields of a lication may damage it and is undertaken entirely at the user’s own risk.

•The ad is neither water roof nor ex losion- roof. In addition, you should avoid extreme fluc-

tuations in tem erature. Never use the device in very dusty environments.

•Make sure to not scratch the dis lay or lace shar or heavy objects on the device. Avoid

violently shaking (from im acts or dro s, for exam le) the device in order to revent damage

to the com onents.

•The screen’s surface can become damaged by en ti s that are ointy or have shar edges.

Re lace the en ti or cartridge once it shows signs of use.

•Never ex ose the roduct to high-voltage electrostatic discharges or the build-u of electro-

static charge on the LCD screen. It could cause the LCD screen to tem orarily become atchy.

If atches do a ear, leave the device’s dis lay turned on. The atchiness will disa ear after

a few hours.

•The signature ad and the su lied en are designed to be used together. You will void the

warranty if you use these two com onents of the roduct se arately.

•In case of damage to the LCD screen, DO NOT touch the liquid that may leak out under ANY

CIRCUMSTANCES. This liquid may cause skin irritation. Immediately rinse the affected area

under running water for at least 15 minutes if the liquid comes in contact with your skin, eyes

or mouth. If the liquid comes in contact with your eyes or mouth, consult a doctor as well.

4. Other resources

In addition to the user manual, signotec also rovides further information such as roduct descri tions

and technical data sheets online. For additional downloads and information, lease contact your dealer

or visit www.signotec.com.

Please read this user manual carefully before installing and using the device to

ensure that you handle it safely.

5. Checking the device upon arrival

Immediately u on or after receiving the roduct, check that all associated com onents have been

delivered. If a com onent is missing, defective or visibly damaged, lease contact signotec or the

authorised dealer from whom you urchased the roduct within one working day. If you do not com-

lain about a missing, defective or visibly damaged com onent within the eriod of time from recei t

of the roduct, the roduct is considered to have been ro erly acce ted and it remains at the sole

discretion of the dealer to deliver or re lace missing, defective or damaged com onents after this

eriod. It is u to you (as the customer) to rove the non-conformity of the delivery u on recei t of

the roduct.

The sco e of delivery for your signature ad includes:

signotec Delta Pen Dis lay

Battery-free en with re laceable cartridge (attached to the pad by a cord)

USB Y-cable

Re lacement cartridge and tool

Vertical en holder

6. Product view

6.1. Front side

1 USB cable 4 Ergonomic en with re laceable en ti

2 Liquid Crystal Dis lay (LCD) with

a hardened glass surface 5 Cord (attached to the device and en)

3 Status LED

①

③

②

④

⑤

6.2. Back side

1 Pen holder (horizontal) 7 Foldout su ort

2 Pen with cord

(attached to the device and en) 8 Device designation

3 USB cable 9 Item number

4 Mounting fixture for a vertical

en holder 10 Hardware revision number

5 Tension relief for USB cable 11 Barcode with unique serial number

6 Micro-USB ort 12 VESA mounting fixture (75 × 75 mm)

①

③

②

⑥

⑦

④

⑤

⑧

⑩

⑨

⑪

⑫

6. . VESA mounting fixture

There are markings for a 75 × 75 mm VESA mounting fixture on the back of the signature ad.

Thermo lastic screws (such as the Ejot or Schriever brand) with a diameter of 3 mm and a

maximum enetration de th of 6.5 mm must be used for mounting.

6.4. USB cable

The su lied USB Y-cable has three different lugs. The Micro-USB lug is connected to the device.

The black lug rovides ower and data transfer and the orange lug rovides an additional ower

su ly. Please refer to the ‘Inserting the USB cable’ section for more information.

7. Connection types

The signotec Delta Pen Dis lay signature ad is connected to the com uter via USB; there is not an

alternative. If you want to connect a device to a network, then we recommend urchasing a ‘true’

Delta signature ad.

8. Installation

Make sure that you have installed the signotec Pen Display Manager and the DisplayLink driver

before you use the device for the first time. You will need to reboot your com uter after installing the

drivers. You can then connect the device to your com uter.

The device has a removeable USB Y-cable with two standard USB Ty e A lugs and one Micro-USB

lug. The cable is generally used for data transfer and to ower the device. Connect this lug to a free

USB ort of the com uter. The device can also be o erated without a USB connection if it has an

integrated Ethernet connection.

Please install all required drivers on your system before connecting the device.

Remember to reboot your system, as well.

If you use incorrect mounting accessories, it can result in damage to the housing

and the electronics.

Micro-USB connection

USB data connection

USB ower connection

The cable is routed through a small channel on the back of the signature ad to rovide tension relief.

Attaching the cable without tension relief may damage the cable as well as the device. Please refer to

the ‘Inserting the USB cable’ section for more information.

Please connect the cable while taking all necessary safety recautions with regard to other devices

and ersons. The cable should be routed in such a way that under no circumstances is it constantly

under tension. Do not lace heavy objects on the cable, do not bend the cable re eatedly and do not

exert strong ressure on the cable connections. Im ro er loading of the cable or the connector sockets

may result in cable breakage or damage to the device’s com onents or your com uter. Damage that

can be attributed to these causes is not covered by warranty.

Note: Please use only the su lied cable or a ro riate s are arts from signotec to ensure

correct functionality. The USB standard rovides for a maximum cable length of three metres.

signotec cannot guarantee functionality for longer cables.

8.1. Assembling the pen holder

There is a small cutout on the back of the device to attach the su lied, vertical en holder. The

rounded, flat end of the en holder needs to be ressed into this cutout, while a lying a little

ressure, in order to ensure that it stays in lace.

8.2. Folding out/in the support

The signotec Delta Pen Dis lay features a foldout su ort on the back of the device. It can be easily

folded out to raise the device u at an angle. In this manner, the device can be conveniently

ada ted to the conditions wherever it is in use. The erson signing the ad can read the contents

easily and sign comfortably.

When folding out the su ort, ay attention that it is folded out com letely to

ensure a stabile su ort.

8. . Inserting the USB cable

The USB cable is art of the sco e of delivery and it is easily connected

to the device. First you insert the Micro-USB lug into the ort on the

back of the device and route the cable through the tension relief. Then,

you connect both USB Ty e A lugs to a com uter.

8.4. Power supply via USB

The signotec Delta signature ad features a USB Y-cable. The cable has two lugs in order to

rovide the device with sufficient ower (1,000 mA max.). One USB 2.0 lug rovides an out ut of

500 mA in accordance with USB s ecifications. One USB 3.0 lug rovides an out ut of 900 mA.

Often it is sufficient to connect the device only using the black lug for systems with USB 3.0 orts.

However, for systems with USB 2.0 orts, you need to use both lugs in order to rovide sufficient

ower to the device.

If the device is not rovided with sufficient ower, it can mean that it will not turn on, that it may

turn off s oradically or that it will not react to the en in ut.

8.5. Using an external power supply unit

Some systems do not rovide the necessary 500 mA (USB 2.0) or 900 mA

(USB 3.0/3.1) on each ort as er USB s ecification. If the device does not

receive sufficient ower, it will not turn on or it may s oradically turn off.

You will need to use an o tional ower su ly unit to rovide a reliable

source of ower.

It is connected to a ower outlet. The orange lug of the su lied USB-Y

cable is inserted on the other side and connected to the device.

In addition, the black cable is connected to a free USB ort on the com uter.

8.6. Configuring the display settings

After you have installed the drivers and ro erly connected the device, the o erating system

detects the signature ad as an additional monitor. You can du licate or extend the main dis lay

using the system settings for the monitor. In addition, you can also configure the osition of the

monitor, just like you would for a multi-monitor setu .

Im ro er lugging in/out of the USB cable, or doing so too often, can cause damage

to the cable and Micro-USB lug. The warranty does not cover this ty e of damage.

8.7. Configuring the pen input

Start the signotec Pen Dis lay Manager via the

Start menu or tray icon if you want to configure

the en in ut. A small window a ears with

two tabs: ‘Pen’ and ‘Ma ing’.

You can change the ressure sensitivity under

‘Pen’. Move the slider for ‘Ti Feel’ to the

desired osition. ‘Soft’ means that the en will

transmit a high ressure if touched lightly;

whereas ‘Firm’ means that the user will need

to ress harder with the en.

Drag the window to the Pen Dis lay and ress

a oint in the window using the en in order to

test the current setting. You can visualise the

ca tured amount of ressure using the

‘Current Pressure’ dis lay.

Select the desired monitor in the ‘Ma ing’ tab

in order to link the en in ut with the correct

monitor.

All detected monitors are listed on the left side.

You can use the o tion ‘Select the signotec Pen

Dis lay’ on the right to determine which of the

connected monitors is the Pen Dis lay. The

current selection has a red border.

The selection will determine the desired

monitor for use and dis lay of en in ut.

8.8. Configuring the capacitive touch

The signotec Delta Pen Dis lay can also be

equi ed with a ca acitive touchscreen as an

o tion. In order to link the correct monitor

with the touch in ut, you need to make a

s ecific setting in Windows.

Navigate to the Control Panel on the Windows

com uter. Click ‘Hardware and Sound’ and go

to ‘Tablet PC Settings’, where you will find the

o tion ‘Calibrate the screen for en or touch

in ut’.

Configure the touch in ut under ‘Configure’

using the ‘Setu ...’ button. Follow the on-

screen instructions afterwards.

9. Maintenance, care and cleaning

signotec signature ads are maintenance-free. No technical com onents need to be re laced regularly

or de ending on use. You should handle the device with care, maintain it regularly and re lace

accessories rom tly if they show signs of use in order to increase the device’s service life as much

as ossible.

9.1. Pen and pen cartridge

The signotec ads are equi ed with a robust and maintenance-free

en that does not require batteries. The en’s realistic size and soft

cartridge makes the user feel like they are writing on a er. The en

can be attached to the en holder. The en is re-attached to the

device with a high-quality cord reventing it becoming lost.

9.2. Replacing the cartridge

Use the su lied tool to remove the cartridge from the en if it needs to be re laced. You can then

conveniently insert a new cartridge. Pay attention that you insert the correct end of the cartridge.

9. . Replacing the pen

It takes only a few ste s to re lace the en. The cord is attached to the device and en by means

of a sim le loo . First enlarge the loo on the device and then feed the en through. The cord can

then be ulled through the loo on the en to release the en from the cord. Proceed in reverse

order to attach a new en or cord.

9.4. Care and cleaning

Clean your device regularly. Dust and dirt articles can form residues on the sensor film or glass

and en, which can cause excessive wear to the surface. Regular cleaning of the surface and the

en will hel to extend the device’s service life. Normal wear and tear of the surface or the en

does not constitute a warranty claim.

To clean the device, only use very mild and diluted cleaning roducts; otherwise, the device may

be damaged. Use a dry or dam soft cloth to clean the en. Never use thinning agents, benzine,

alcohol or other solvents for cleaning. Use an antistatic cloth or a dry or dam soft cloth to clean

the glass of the device. Only a ly gentle ressure to the surfaces of the device and make sure

that no moisture forms on the surface or gets into any joints that may be resent.

Any damage that is or has been caused, for exam le, by using the wrong cleaning agent and/or

during cleaning, is not covered by warranty.

Caution: Im ro er re lacement of arts and use of accessories from

unauthorised sources may result in damage that is not covered by warranty.

10. Warranty

Within the warranty eriod, signotec GmbH will re air free of charge all defects of the roduct that

are caused by rocessing errors or material defects. It is at the discretion of signotec to re air or

re lace individual arts or the entire roduct. The re lacement can mean new or re aired arts or a

new or re aired roduct. Re aired arts or roducts must corres ond to a new roduct in terms of

functionality. The re aired arts or roducts only receive the remaining term of the original warranty

eriod. The re laced or defective arts become the ro erty of signotec.

10.1. Duration and nature of the warranty

a) You receive a two-year carry-in warranty from the date of urchase with the urchase of a

signotec device. The date rinted on the invoice is decisive in this regard. The warranty

eriod a lies to the first customer and is non-transferable (in the event of resale).

b) It is a carry-in warranty. An advance re lacement is not art of this warranty and must be

agreed se arately on request. The costs and related risks of trans ort are not assumed by

signotec.

c) When urchasing the roduct, it is ossible to urchase an extension of the warranty eriod

u to five years. This o tion is a one-off offer when ordering the roduct. It is not ossible

to subsequently extend the warranty.

10.2. Exclusion of warranty

Excluded from the warranty are (not an exhaustive list):

a) Regular maintenance and re air or re lacement of wear arts such as en, cartridge or

sensor surface;

b) Com atibility issues resulting from hardware, software or configurations of the technical

system environment;

c) Damage or defects resulting from changes, adjustments or other modifications to the

original roduct that were not authorised by signotec;

d) Im ro er use, including but not limited to:

-Damage or defects caused by failure to observe the care instructions, such as use

of the wrong cleaning agent;

-Damage or defects caused by use, o eration or handling of the roduct that does

not corres ond to the intended ur ose or location for a lication;

-Damage or defects caused by incorrect or im ro er installation of the roduct;

-Use of accessories, additional devices or other roducts that are not a roved by

signotec;

-Re airs and re air attem ts by ersons not authorised by signotec.

11. Support and repairs

The roducts and solutions from signotec were designed to make our customers satisfied users. If,

contrary to ex ectations, roblems occur, you can find the necessary hel and su ort on our FAQ

and su ort ages.

11.1. Technical support

Please always describe the error with as much detail as ossible (including a descri tion of the

work rocess, date of the first occurrence of the error, any changes made to the affected

workstation, etc.) when contacting our su ort team. We must be able to re roduce the error in

order to correct it. Therefore, lease also describe exactly how the error can be re roduced. Please

use the ticket form on our website in order to initiate a su ort request.

11.2. Repairs

In case of a defective signature ad or missing/defective arts, lease use the a ro riate RMA

form on our website to send the device in for re air. In addition, our technology team is available

at rma@signotec.de to answer all questions regarding re airs and s are arts.

Tip: A re air is often ossible outside the warranty claim and offers a chea and ecological

alternative to a new urchase.

11. . Overview of accessories and spare parts

The following table rovides you with an overview of the available and su orted accessories and

s are arts.

Accessories and spare parts

Pen without cord ST-SPARE-PENERT-001

Re lacement cartridges

(3 c., including tool) ST-SPARE-PENTIP-CLMP

Re lacement cord ST-SPARE-CORD-003

Pen holder (vertical) ST-SPARE-GAMDE-001

USB Y-cable (a rox. 2.7 metres) ST-SPARE-DEL-002

USB ower su ly unit ST-SPARE-DEL-019

12. Disposal of device

The ro er dis osal of old electrical and electronic equi ment (‘waste equi ment’) is

im ortant to us.

All consumers and ro rietors are legally obliged to dis ose of old electrical and

electronic equi ment se arately from household waste, as it contains harmful substances

as well as valuable resources. Electrical a liances are marked with the adjacent symbol,

which means that they must not be dis osed of with normal household waste.

Old electrical equi ment can be turned in at an a roved collection or return oint. For exam le, this

can be a local recycling centre. Old electrical equi ment is usually acce ted there free of charge and

recycled in an environmentally friendly and resource-saving manner.

Pursuant to the German Electrical and Electronic Equi ment Act (ElektroG), our WEEE registration

number is: DE 41995888.

1 . Declarations of conformity

The signotec ads com ly with the current RoHS Directive of the Euro ean Union.

The signotec ads were tested to be com liant with the following standards:

•EN 60950-1/11.2006 (Information technology equi ment – Electrical safety)

•EN 61000-6-1 (Electromagnetic com atibility (EMC) – Immunity)

•EN 61000-6-3 (Electromagnetic com atibility (EMC) – Emission standard)

•EN 55022 (Electromagnetic com atibility – Emissions)

•EN 55024 (Electromagnetic com atibility – Immunity)

•CE marking

•Federal Communications Commission (FCC)

tec GmbH, based in Ratingen, Germany. Re roduction of this documentation, in art or in whole, is

subject to rior written a roval from signotec GmbH. All hardware and software names used are

trade names and/or trademarks of their res ective manufacturers/owners. Subject to change at any

time without notice. We assume no liability for any errors that may a ear in this documentation.

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