Silent Venus SVP-300A User manual

SVP - 300A / SVP200 SHOWER PUMP
L I G H T - D U T Y A P P L I C A T I O N S
F O R S H O W E R , S I N K A N D O T H E R G R E Y W A T E R D R A I N S
COMPLETE MANUAL
READ THIS MANUAL CAREFULLY BEFORE USE. FAILURE TO DO SO MAY RESULT IN PERSONAL OR PROPERTY
DAMAGE AND MAY VOID THE WARRANTY. Products in this manual may vary in appearance, assembly,
description, and packaging.
Model: SVP-300A / SVP200

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GENERAL DESCRIPTION
The Silent Venus Shower Pump is a small, compact automatic lifting station suitable for pumping of greywater off places
in private dwellings where greywater cannot be led directly to the sewer by means of a natural downward slope. It is typically
used for sinks, showers, and baths in basements below sewer level. The Silent Venus Shower Pump can also be used in
order to avoid costly renovations or modernizations of existing buildings, where the location may be remote from the main
soil pipe so that a natural slope cannot be established.
The Silent Venus Shower Pump is made of lightweight plastic and has a surface that is easy to clean. Installed correctly, the
Silent Venus Shower Pump is maintenance-free. We recommend using descaler fluid at least once a month to keep buildup
from forming and ensure the longevity of the unit.
The Silent Venus Shower Pump should not be used for strong chemicals or solvents or impurities such as hair, cotton ball,
plastic, metal products, construction materials, etc as this may void the warranty.
SAFETY
PERSONAL AND WORK AREA SAFETY
If you are unfamiliar with handling or operating the equipment you should hire a qualified plumber to install the unit.
BEFORE USE: Inspect the item for misalignment, bindings, loose components, or damage.
Wear appropriate PPE (Personal Protective Equipment). Stay alert and use common sense.
The work area should be clean and well lit.
GENERAL ELECTRICAL SAFETY
BEFORE USE: Inspect electrical parts, and cords for damage or wear before each use. Repair or replace damaged equipment immediately.
Ensure all power sources conform to equipment 110 Volts requirement and are disconnected before installing.
Installation of Ground Fault Circuit Interruptor (GFCI) must follow The National Electrical Code (NEC), or NFPA 70 standards.
Ensure electrical cords are not trip hazards.
Do NOT immerse the unit in water.
GENERAL CHEMICAL SAFETY
Never use any harsh chemicals to clean; soap and water will suffice to clean the unit and help preserve/extend its life.
GREYWATER PUMP SAFETY
The use of this product requires experience with and knowledge of the product. Persons with reduced physical, sensory, or mental
capabilities must not use this product unless they are under supervision or have been instructed in the use of the product by a person
responsible for their safety.
Children must not use or play with this product.
Fixtures connected to this unit can be used like any normal drain and require minimum maintenance. The unit will operate automatically as
soon as the required level of water enters the pump.
The unit should only be used in conjunction with the disposal of greywater; any damage due to foreign bodies such as food scraps, cotton,
condoms, sanitary towels, wet wipes, food, hair, metal, wood, or plastic objects, will not be covered by warranty. Solvents, acids and other
chemicals can also cause damage to the unit and will invalidate the warranty.
INSPECTION REMINDERS
Unboxing: Inspect the package for any sign of damage, such as watermarks or punctures, before proceeding.
Unit Appearance: Check the unit for any visible damages such as ceramic breakage, macerating unit bents, and dents.
Make sure everything is intact before installation.
Inventory: Make sure all supply parts are complete before proceeding.
Installer: If you are not familiar with or not authorized to install the unit, we advise you to hire a professional plumber.
Silent Venus will not be held liable for any property damage or personal injury during installation.
Tools: Please use proper plumbing tools.
Safety: Always observe your surrounding for any potential electrical hazard, pipe pressures, fumes, sharp objects, and
other potential hazards.

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Use only a long sweeping 90° bend
elbow or 2 - 45 degree bend elbows.
NEVER connect the unit to an Air Admittance
Valve (AAV). It will disrupt the pump's
operation and may damage the unit. Failure to
follow this will void the warranty.
Use only approved copper, PVC, or CPVC
pipe Schedule 40. Do NOT use a flexible
hose as this will disrupt the macerator’s
operation and may cause rattling noises.
¾"⌀¾"⌀
Sched 40
When the pipe brackets are too far, the pipe
will sag when it is loaded and will cause
blockage. Ensure a correct distance of pipe
brackets to avoid sagging.
Installation of a Ground Fault Circuit
Interrupter (GFCI) must follow The National
Electrical Code (NEC), or NFPA 70 standards.
Effective Vertical Head is 12 feet
Effective Horizontal Head is 164 feet
Friction loss is 3 feet Horizontal on every
elbow turn or valve.
12 ft.
OR
100 ft.
Do NOT flush trash, food scraps, or any
foreign objects as that will damage the
pump.
For Maintenance, use CLR (Calcium, Lime &
Rust Remover) regularly.
Always follow manufacturer's instructions.
Always follow manufacturer's instructions.
Use a winterizing agent for cold weather
conditions to avoid pipe freezing.
In case of problems, consult with your local
plumber or contact our customer service.
Please feel free to reach out to our Customer
Care Center with any questions you may have;
our email address is [email protected],
our Customer Care direct line is [phone]
and our website is http://www.silentvenus.com
Installation must comply with 2021
Uniform Plumbing Code.
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INSTALLATION TIPS
b
a. Connect 1 "PVC pipe to
discharge outlet.
b. Connect the two available
inlets to the shower and
lavatory drains.
b
a

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INSTALLATION TIPS
The electrical installation must only be
carried out by trained personnel.
The SVP - 300A / SVP200 Shower Pump
must be connected to 110v - 120v.
Caution: The installation must include an
earth leakage circuit breaker for
protection against ground fault currents.
This ensures protection when using a
plug or another alternative to a plug with
a ground pin.
The greywater pump must be protected
against water splashes in accordance
with regulations.
In the case of overheating, the thermal
overload switch automatically cuts off the
motor, and when the motor is fully cooled,
the thermal overload switch automatically
resets and restarts the motor.
ELECTRICAL REQUIREMENTS MECHANICAL REQUIREMENTS
NOTE: The Silent Venus Shower Pump
should be installed with easy access for
any maintenance.
If necessary, use a 9 mm bit to drill
through the reservation hole ( Number 6 ) .
Connect air conditioning condensate
outlet pipe.
To avoid unnecessary noise, the pump
should be placed on a vibratory damping
base ½ " away from the wall or ½ " lifted
from the base.
The base bracket is fixed to the pump
with a screw, and the appropriate screws
are selected to fix the equipment to the
floor, depending on the environment.
INLET CONNECTIONS
Accessories are only complementary
provisions. Other connecting parts are
purchased by the user according to the
installation requirements.
There are two inlets on the unit. There is
one on each side of the unit. The rubber
connections that come with the unit are
1 ½ " in size.
Affix the rubber connection to the unit
using the clamps provided.
Ensure any horizontal pipes have a
minimum gravity fall of ¼ inch per foot.
110 120
Figure A

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INSTALLATION TIPS
The material of the pipes must be chemical
resistant or suitable for the greywater.
If connecting to the sewer below the unit, it
is best to install a vent to prevent siphon.
If the last horizontal discharge pipe is
followed by a vertical pipe, it must be
larger than the size of the horizontal pipe.
Example: If the horizontal pipe
diameter is 1inch, the vertical pipe
diameter is 2 " . See figure B
The check valve elbow assembly is fixed
on the pump with a stainless steel clamp.
The check valve inside the unit prevents
the backflow of the discharge line.
An extra check valve can be placed
horizontally if necessary to achieve avoid
backflow observing a 2 % slope ( ¼ " per foot )
If the additional check valve is installed
vertically, the arrow direction must be
facing up.
If using the rubber elbow, there are
between ¾ " , 1 " and 1 ¼ " to choose from.
Cut it to your needed size.
DISCHARGE CONNECTION
When using 1 ¼ " , the pipe can press in
and the 1 " pieces can be cut off.
Other connecting parts are purchased by
the user according to the installation
requirements.
It is recommended to install a globe valve
in the proper position of the discharge
line close to the equipment for the
convenience of repair.
All horizontal pipes must have a degree of
descent:
Drainpipe: at least 2 % slope
Inlet pipe: at least 3 % slope
All the connection pipes bent should be
less than 90 ° in angles as much as
possible.
Vertical Pipe/ Stack Pipe
1inch
2 inches
Figure B
SVP-300A
SVP200

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SVP-300A / SVP200 SHOWER PUMP
ACCESSORIES
5
1
4
22
2
36
5
5
TECHNICAL DATA
SVP-300A / SVP200MODEL
N2-PNNW-H1COPRODUCT CODE
WHITECOLOR
LIGHTWEIGHT PLASTICMATERIAL
9.25 LBS.NET WEIGHT
10.6 LBS.GROSS WEIGHT
12.5 X 6.75 X 5.75DIMENSION (L*W*H)
1 ½” ⌀INLETS
1” ⌀ OR 1 ¼” ⌀OUTLET
1 ½” ⌀VENT
4 ~ 10 PHPH RANGE OF LIQUID
110 VOLTSPOWER INPUT
300 WATTS (0.4HP)POWER OUTPUT
3 AMPSAMPERE
60HZFREQUENCY
100 FT HORIZONTALEFFECTIVE HEAD (A) OR
12 FT VERTICALEFFECTIVE HEAD (B) OR
20 GPMEFFECTIVE FLOW RATE
2850 RPMSPEED
<45DBNOISE LEVEL
IP54IP RATING
NEMA 5-15PPLUG
4 FTPOWER CORD LENGTH
MAX 113°FOPERATION TEMP.
1 YEARWARRANTY
silentvenus.com
Plugs Elbow
Hose Clamps
Bracket
#
1
2
3
4
5
6
Electrical Components / Starting Capacitor
PARTS DESCRIPTION
4 feet Electrical Cord with Plug
Graywater Inlet
Air Vent
Motor Pump
Discharge Outet

WARRANTY, RETURNS, AND SERVICING
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R E T U R N S A N D S E R V I C I N G
L I M I T E D W A R R A N T Y
One-Year Warranty from Date of Purchase
Subject to the terms and conditions set out below, Silent Venus (hereafter designated as “the Company”) warrants that it will repair or replace the product or
any of its component parts at the Company’s discretion if it deems that the product or part is defective or does not meet the rated performance due to a
manufacturing or material default.
Issuing a replacement extends only to the first 180 days starting from the date of purchase. Warranty repairs will apply after such dates up to the warranty’s
date of conclusion.
Do NOT use the Air Admittance Valve (AAV). It will disrupt the pump's operation and may damage the unit. Failure to follow this will void the warranty.
T E R M S A N D C O N D I T I O N S
The product must be installed in accordance with the use described in the enclosed manuals.
The product must be connected to a single phase 110V, 60Hz electrical outlet and must not be subjected to any negligence, accident or exposure to
harmful products or substances
The alleged defect or fault must be reported either to the installer or to the Company during the warranty coverage period.
The warranty coverage period is valid for one year.
The conditions of this warranty are the following:
P A R T O R P R O D U C T E X C H A N G E
The customer must have an “authorized return number” from the manufacturer in order to validate exchange.
The customer must produce proof of purchase to validate exchange.
Customers must submit video of the problem(s) with the unit to the manufacturer before sending in the unit.
The product may be exchanged without cost only at the sales outlet where it was purchased subject to the following conditions:
L I M I T A T I O N S
Fill and flush mechanisms are guaranteed as per OEM warranty only.
Vitreous china is guaranteed only for a factory defect.
Cost of disconnection and reconnection (i.e. labor charges) are not covered by the warranty and are the responsibility of the end users.
The warranty does not cover the cost of mail or freight when a part or parts of the system have to be repaired at the Company.
In no event shall the Company be liable for any special, incidental, or consequential damage, loss, or injury of whatsoever nature or kind arising from or
in connection with the product or any component thereof.
The guarantee is transferable only when the product remains at the same premises as where it was installed initially.
Except as set forth in this Limited Warranty, the company disclaims all other warranties, express or implied, with respect to the product or any
component thereof including, but not limited to, all implied warranties for merchantability and fitness for a particular purpose.
In the event that the unit needs to be returned for service, please call for possible options, leave out or inquire about an authorized repair shop in your
area. When you are required to return the macerating unit to the manufacturer, please ensure that prior to shipping, the unit has been cleaned and
disinfected inside and outside. You will be subject to a 50 dollar cleaning change if the unit is not cleaned when we receive it.
Before returning the unit you will need a Return Goods Authorization number from us; please call our Customer Support Line for further inquiries. Returned
items not having an RGA will be refused.
If you return the macerating unit in its original packaging, please remove the discharge elbow and retain unit reassembly. If the elbow is not removed,
damage due to shipping might occur. Please package the macerating unit properly with adequate shock-absorbent material around it. Send this package
prepaid to us, making sure to insure against loss and/or transit damage, (the amount of US$300.00 will suffice). If repairs are performed outside of the
warranty coverage service agreement, you will be apprised of repair costs. All repair work will be conducted on a prepaid basis only.

COMPANY INFORMATION
Baltimore, Maryland 21206 United States
( 800 ) 972 - 1457 ( Sales )
( 800 ) 972 - 8597 ( Support )
support @ silentvenus.com
www.silentvenus.com
SCAN QR CODE
TO VISIT OUR WEBSITE
Please feel free to reach out to our Customer Care Center
with any questions you may have.
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