Silicon Graphics Altix XE210 User manual

SGI®Altix®XE210 User’s Guide
007-4870-001

ii SGI®Altix®XE210 User’s Guide
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SGI server boards contain a number of high-density VLSI and power delivery components that need adequate
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Copyright © 2006, Silicon Graphics, Inc. All Rights Reserved

SGI®Altix®XE210 User’s Guide iii
Preface
About this Manual
This manual is written for customers who are responsible for maintaining the SGI Altix
XE210 server. This document provides feature information and step-by-step instructions
on how to add and replace components on the server.
Manual Organization
Chapter 1 provides a brief overview of the server system. In this chapter, you will find a
list of the server system features, illustrations of the product, and product diagrams to help
you identify components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for
step-by-step instructions and diagrams for installing or replacing components such as the
fans, power supply, drives, and other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS.
In the appendices, you will find technical specifications, troubleshooting, safety, and
regulatory information.
Appendix G contains e1000 driver update instructions for users of
SUSE* Linux* Enterprise Server 9 (SLES9) Service Pack 3 (SP3).

iv SGI®Altix®XE210 User’s Guide
Product Contents
Your SGI Altix XE210 server system ships with the following items:
•Altix XE210 server board installed in the server system
•One 600W power supply module installed in the server system
•A box of hardware components, referred to below as the "hardware box"
•Low-profile riser installed in the server system
•Full-height profile riser installed in the server system
•Optical drive tray assembly in the hardware box (optional)
•Bridge board, installed in the server system (optional)
•Optical drive cable installed in the server system (optional)
•Chassis intrusion switch integrated into the server system riser
•One 32-6mm flat screw for installing the optical drive component in the hardware
box (optional)
•Rack handles in the hardware box
•Peripheral bay filler panel in the hardware box
•Control panel installed in the server system
•Passive backplane installed in the server system
Note: The number and type of other custom items (processors, memory, disks, PCI cards,
software, etc.) vary with your order.
Product Support
SGI provides a comprehensive product support and maintenance program for its products.
For a description of this program, do one of the following:
•See http://www.sgi.com/support/.
•If you are in North America, contact the Technical Assistance Center at
1 (800) 800 4SGI or contact your authorized service provider.
•If you are outside North America, see the following website for the appropriate
Customer Service phone number: http://www.sgi.com/support/supportcenters.html.

SGI®Altix®XE210 User’s Guide v
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones.

vi SGI®Altix®XE210 User’s Guide
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to the chassis ground or any unpainted metal
surface on your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.

SGI®Altix®XE210 User’s Guide vii
Table of Contents
Preface ........................................................................................................................iii
About this Manual ................................................................................................................. iii
Manual Organization ............................................................................................................. iii
Product Contents .................................................................................................................. iv
Product Support .................................................................................................................... iv
Safety Information ......................................................................................................v
Important Safety Instructions .................................................................................................v
Wichtige Sicherheitshinweise ................................................................................................v
Consignes de sécurité ...........................................................................................................v
Instrucciones de seguridad importantes ................................................................................v
Warnings ............................................................................................................................... vi
Chapter 1: Server System Features ..........................................................................1
Chassis Components .............................................................................................................4
Server Board Connector and Component Locations .............................................................5
Configuration Jumpers ...........................................................................................................7
Light-Guided Diagnostics .......................................................................................................9
Back Panel Connectors .......................................................................................................10
The SATA Backplane ..........................................................................................................12
Front of Server System ........................................................................................................13
Control Panel ...............................................................................................................13
The Front Bezel ...........................................................................................................14
Rear of Server System ........................................................................................................14
Peripheral Devices ...............................................................................................................15
Hard Disk Drives ..........................................................................................................15
Slimline Optical Drive Carrier ......................................................................................16
Rack-Mounted Systems .......................................................................................................16
Chapter 2: Hardware Installations and Upgrades .................................................17
Before You Begin .................................................................................................................17
Tools and Supplies Needed ........................................................................................17
System References .....................................................................................................17
Removing and Installing from a Rack ..................................................................................17
Fixed-Bracket Rack Mount Removal ...........................................................................18
Fixed-Bracket Rack Mount Installation ........................................................................18
Tool-less Rail Rack Mount Servicing ...........................................................................19
Removing and Installing the Front Bezel .............................................................................20
Removing the Front Bezel ...........................................................................................20
Installing the Front Bezel .............................................................................................21

viii SGI®Altix®XE210 User’s Guide
Removing and Installing the System Cover ........................................................................21
Removing the System Cover ......................................................................................21
Installing the System Cover ........................................................................................22
Removing and Installing the Processor Air Duct .................................................................23
Removing the Processor Air Duct ...............................................................................24
Installing the Processor Air Duct .................................................................................25
Installing and Removing Memory ........................................................................................ 26
Installing DIMMs .......................................................................................................... 26
Removing DIMMs ........................................................................................................ 28
Installing or Replacing the Processor ..................................................................................28
Installing the Processor ...............................................................................................28
Installing the Heat Sink(s) ...........................................................................................30
Removing a Processor ................................................................................................31
Removing and Installing the Small Air Baffle ...................................................................... 32
Removing the Small Air Baffle ....................................................................................33
Installing the Small Air Baffle ......................................................................................33
Installing and Removing a Hot-swap Hard Drive .................................................................34
Installing a SATA Hot-swap Hard Disk Drive ..............................................................34
Removing a SATA Hot-swap Hard Disk Drive ............................................................ 37
Installing or Removing a Slimline Optical Drive ...................................................................37
Installing a Slimline Optical Drive ................................................................................38
Removing a Slimline Optical Drive ..............................................................................39
Filling Empty Server System Bays ......................................................................................41
Installing and Removing the PCI Riser Assembly ............................................................... 41
Removing the PCI Riser Assembly ............................................................................. 41
Installing the PCI Riser Assembly ...............................................................................43
Replacing a PCI Riser Card ................................................................................................ 44
Removing the PCI Express* Riser Card .....................................................................44
Installing the PCI-X* Riser Card ..................................................................................46
Installing and Removing a PCI Add-in Card ........................................................................ 47
Installing a PCI Add-in Card ........................................................................................ 47
Removing a PCI Add-in Card ......................................................................................48
Installing and Removing the I/O Expansion Module(s) .......................................................49
Installing the I/O Expansion Module(s) .......................................................................49
Removing the I/O Expansion Module(s) ..................................................................... 50
Replacing the Backplane Board .......................................................................................... 51
Removing the Backplane Board .................................................................................. 51
Installing the Backplane Board .................................................................................... 52
Installing and Removing the Server Board .......................................................................... 55
Installing the Server Board ..........................................................................................55
Removing the Server Board ........................................................................................56
Replacing the Backup Battery ............................................................................................. 58
Replacing the Power Supply ...............................................................................................60
Replacing the Control Panel ................................................................................................ 62

SGI®Altix®XE210 User’s Guide ix
Replacing a System Fan ......................................................................................................64
Installing and Removing the Rack Handles .........................................................................66
Installing the Rack Handles .........................................................................................66
Removing the Rack Handles .......................................................................................67
Chapter 3: Server Utilities ........................................................................................69
Using the BIOS Setup Utility ................................................................................................69
Starting Setup ..............................................................................................................69
If You Cannot Access Setup ........................................................................................69
Setup Menus ...............................................................................................................69
BIOS Default Settings ..........................................................................................................71
Clearing the Password .........................................................................................................75
Clearing the CMOS ..............................................................................................................76
Appendix A: Technical Reference ..........................................................................77
Cable Routing ......................................................................................................................77
SATA Connections ..............................................................................................................78
600W Single Power Supply Input Voltages .........................................................................79
600W Single Power Supply Output Voltages ......................................................................80
System Environmental Specifications ..................................................................................81
Appendix B: Troubleshooting .................................................................................83
Resetting the System ...........................................................................................................83
Problems Following Initial System Installation .....................................................................84
First Steps Checklist ....................................................................................................84
Hardware Diagnostic Testing ...............................................................................................85
Verifying Proper Operation of Key System Lights .......................................................85
Confirming a Successful System Boot ........................................................................85
Specific Problems and Corrective Actions ...........................................................................86
Power Light Does Not Light .........................................................................................86
Status Light Amber, Red, or Blinking ...........................................................................87
No Characters Appear on Screen ...............................................................................87
Characters Are Distorted or Incorrect ..........................................................................88
System Cooling Fans Do Not Rotate Properly ............................................................88
Drive Activity Light Does Not Light ..............................................................................89
DVD-ROM Drive Activity Light Does Not Light ............................................................89
Cannot Connect to a Server ........................................................................................89
Problems with Network ................................................................................................89
System Boots when Installing PCI Card ......................................................................90
Problems with Newly Installed Application Software ...................................................90
Problems with Application Software that Ran Correctly Earlier ...................................91
Devices Are Not Recognized .......................................................................................91
Hard Drives Are Not Recognized ................................................................................91
Bootable CD-ROM Disk Is Not Detected .....................................................................92
LED Information ...........................................................................................................92

xSGI®Altix®XE210 User’s Guide
BIOS POST Beep Codes ............................................................................................93
Appendix C: Regulatory and Compliance Information .........................................95
Product Regulatory Compliance .......................................................................................... 95
Product Safety Compliance .........................................................................................95
Product EMC Compliance - Class A Compliance ....................................................... 96
Certifications / Registrations / Declarations ................................................................ 97
Product Regulatory Compliance Markings ..................................................................97
Electromagnetic Compatibility Notices ................................................................................ 99
FCC Verification Statement (USA) ..............................................................................99
Industry Canada (ICES-003) .....................................................................................100
Europe (CE Declaration of Conformity) .....................................................................100
VCCI (Japan) ............................................................................................................ 100
BSMI (Taiwan) .......................................................................................................... 100
Korean Compliance (RRL) ........................................................................................101
CNCA (CCC-China) ..................................................................................................101
Regulated Specified Components ............................................................................. 101
Restriction of Hazardous Substances (RoHS) Compliance ..............................................102
End-of-Life / Product Recycling .........................................................................................102
Appendix D: Installation/Assembly Safety Instructions .....................................103
English ............................................................................................................................... 103
Deutsch .............................................................................................................................105
Français .............................................................................................................................107
Español ............................................................................................................................. 109
Italiano ...............................................................................................................................112
Appendix E: Safety Information ............................................................................115
English ............................................................................................................................... 115
Server Safety Information ......................................................................................... 115
Safety Warnings and Cautions ..................................................................................115
Intended Application Uses ........................................................................................ 116
Site Selection ............................................................................................................ 116
Equipment Handling Practices .................................................................................. 116
Power and Electrical Warnings .................................................................................117
System Access Warnings ......................................................................................... 118
Rack Mount Warnings ...............................................................................................118
Electrostatic Discharge (ESD) ................................................................................... 119
Other Hazards ...........................................................................................................119
Deutsch .............................................................................................................................120
Sicherheitshinweise für den Server ........................................................................... 120
Sicherheitshinweise und Vorsichtsmaßnahmen .......................................................120
Zielbenutzer der Anwendung .................................................................................... 121
Standortauswahl .......................................................................................................121
Handhabung von Geräten ......................................................................................... 121

SGI®Altix®XE210 User’s Guide xi
Warnungen zu Netzspannung und Elektrizität ..........................................................122
Warnhinweise für den Systemzugang .......................................................................123
Warnhinweise für Racks ............................................................................................123
Elektrostatische Entladungen (ESD) .........................................................................124
Andere Gefahren .......................................................................................................124
Français .............................................................................................................................125
Consignes de securite sur le serveur ........................................................................125
Séurité: avertissements et mises en garde ...............................................................125
Domaines d’utilisation prévus ....................................................................................126
Sélection d’un emplacement .....................................................................................126
Pratiques de manipulation de l’équipement ...............................................................127
Alimentation et avertissements en matiére d’électricité .............................................127
Avertissements sur le cordon d’alimentation .............................................................128
Avertissements sur l’accés au systéme .....................................................................128
Avertissements sur le montage en rack ....................................................................129
Décharges électrostatiques (ESD) ............................................................................130
Autres risques ............................................................................................................130
Périphériques laser ....................................................................................................131
Español ..............................................................................................................................131
Información de seguridad del servidor ......................................................................131
Advertencias y precauciones sobre seguridad ..........................................................131
Aplicaciones y usos previstos ....................................................................................132
Seleccién de la ubicación ..........................................................................................132
Manipulacién del equipo ............................................................................................133
Advertencias de alimentacién y eléctricas .................................................................133
Advertencias sobre el cable de alimentación ............................................................133
Advertencias el acceso al sistema ............................................................................134
Advertencias sobre el montaje en bastidor ...............................................................135
Descarga electrostática (ESD) ..................................................................................135
Otros riesgos .............................................................................................................136
Appendix F: e1000 Driver Update for SLES9 SP3 ...............................................139
Special Notes ....................................................................................................................139
SLES9 SP3, A Driver Update Itself ...........................................................................139
Driver Update Persists until Removed .......................................................................139
Driver Update Instructions .................................................................................................140

SGI®Altix®XE210 User’s Guide xiii
List of Figures
Figure 1. SGI Altix XE210 Server System................................................................................. 1
Figure 2. Chassis Components................................................................................................. 4
Figure 3. Server Board Connector and Component Locations ................................................. 6
Figure 4. BIOS Select Jumper................................................................................................... 7
Figure 5. Recovery Jumpers..................................................................................................... 8
Figure 6. Light-Guided Diagnostic LEDs................................................................................... 9
Figure 7. Back Panel Connectors............................................................................................ 10
Figure 8. Passive Backplane Components ............................................................................. 12
Figure 9. Control Panel ........................................................................................................... 14
Figure 10. Server System Back............................................................................................... 14
Figure 11. Optical and Hard Drive Bays.................................................................................. 15
Figure 12. The Front Bezel...................................................................................................... 20
Figure 13. Removing the Front Bezel...................................................................................... 20
Figure 14. Installing the Front Bezel........................................................................................ 21
Figure 15. Removing the Server System Cover...................................................................... 22
Figure 16. Installing the Server System Cover........................................................................ 23
Figure 17. Removing the Processor Air Duct.......................................................................... 24
Figure 18. Removing the Processor 2 Air Dam (only if two processors are installed) ............ 25
Figure 19. Installing the Processor Air Duct............................................................................ 26
Figure 20. Installing the Memory............................................................................................. 27
Figure 21. Lifting the Processor Socket Handle...................................................................... 29
Figure 22. Installing the Processor.......................................................................................... 29
Figure 23. Removing the Socket Cover.................................................................................. 30
Figure 24. Installing the Heat Sink (2U Passive Heat Sink Shown)........................................ 31
Figure 25. Removing the Small Air Baffle ............................................................................... 33
Figure 26. Installing the Small Air Baffle ................................................................................. 34
Figure 27. Removing Hot-swap Disk Carrier from the Server System.................................... 35
Figure 28. Removing Retention Device from Drive Carrier..................................................... 35
Figure 29. Installing Hard Drive into Carrier............................................................................ 36
Figure 30. Install Drive Assemby into the Server System....................................................... 36
Figure 31. Installing an Optical Drive into the Drive Tray........................................................ 38
Figure 32. Installing an Optical Drive Assembly into the Server System ................................ 39
Figure 33. Removing the Slimline Optical Drive Assembly from the Server ........................... 40
Figure 34. Removing the Slimline Optical Drive from the Tray ............................................... 40
Figure 35. Removing PCI Riser Assembly from the Server System....................................... 42
Figure 36. Installing PCI Riser Assembly into the Server System........................................... 43
Figure 37. Removing the PCI Express* Riser Card ................................................................ 45
Figure 38. Installing the PCI-X* Riser Card............................................................................. 46
Figure 39. IInstalling a Full-Height Add-In Card...................................................................... 47
Figure 40. Removing a Full-Height Add-In Card..................................................................... 48
Figure 41. Installing the I/O Expansion Module to the Server Board ...................................... 49
Figure 42. Removing the I/O Expansion Module(s) from the Server Board............................ 50

xiv SGI®Altix®XE210 User’s Guide
Figure 43. Removing the Bridge Board from the Server System............................................ 51
Figure 44. Removing the Backplane from the Server System................................................ 52
Figure 45. Installing the Backplane into the Server System ................................................... 53
Figure 46. Installing the Bridge Board into the Server System............................................... 54
Figure 47. IInstalling the Server Board ................................................................................... 55
Figure 48. Removing the Server Board .................................................................................. 57
Figure 49. Replacing the Backup Battery ............................................................................... 59
Figure 50. Removing Power Supply Module........................................................................... 60
Figure 51. Installing Power Supply Module............................................................................. 61
Figure 52. Removing the Control Panel Module..................................................................... 62
Figure 53. Installing the Control Panel Module....................................................................... 63
Figure 54. Removing a Fan from the Fan Module.................................................................. 64
Figure 55. Installing a Fan into the Fan Module...................................................................... 65
Figure 56. Installing the Rack Handle..................................................................................... 66
Figure 57. Removing the Rack Handle................................................................................... 67
Figure 58. Clear Password Jumper ........................................................................................ 75
Figure 59. Clear CMOS Jumper ............................................................................................. 76
Figure 60. Cable Routing........................................................................................................ 77
Figure 61. Connecting SATA Cables...................................................................................... 78
Figure 62. Cabling Around the Small Air Baffle ...................................................................... 79

SGI®Altix®XE210 User’s Guide xv
List of Tables
Table 1. SGI Altix XE210 Feature Summary .............................................................................2
Table 2. NIC LED Descriptions ...............................................................................................11
Table 3. Setup Menu Key Use ................................................................................................70
Table 4. Settings on the Main Screen .....................................................................................71
Table 5. Settings on the Advanced Screen .............................................................................71
Table 6. Power Supply Output Capability ................................................................................80
Table 7. System Environmental Specifications .......................................................................81
Table 8. Resetting the System ................................................................................................83
Table 9. LED Information ........................................................................................................92
Table 10. POST Error Beep Codes .........................................................................................93
Table 11. Product Regulatory Compliance Markings ..............................................................97

SGI®Altix®XE210 User’s Guide 1
1Server System Features
This chapter briefly describes the main features of the server system. This chapter
provides illustrations of the product, a list of the server system features, and diagrams
showing the location of important components and connections on the server system.
Figure 1. SGI Altix XE210 Server System
TP02157

2SGI®Altix®XE210 User’s Guide
Table 1 summarizes the features of the server system.
Table 1. SGI Altix XE210 Feature Summary
Feature Description
Dimensions •1.703 inches (43.25 mm) high
•16.930 inches (430 mm) wide
•27.25 inches (692 mm) deep
•31 pounds (14.1 kg) - max chassis weight
Server Board Altix XE210 server board
Processor Support for up to two Dual-Core Intel®Xeon®processors 5000
sequence
Memory •Eight DIMM slots supporting stacked DDR2 533/667 MHz
FBDIMM memory
•Support for up to 32 GB DDR2 533/667 MHz FBDIMM memory
Chipset Intel®5000P chipset, consisting of:
•Intel® 5000P Memory Controller Hub (MCH)
•Intel® 6321ESB I/O Controller Hub
Peripheral Interfaces External connections:
•Stacked PS/2* ports for keyboard and mouse
•DB9 Serial A port
•RJ45 Serial B port
•Two RJ45 NIC connectors for 10/100/1000 Mb connections
•Three USB 2.0 ports
Internal connections:
•One USB port header, which supports two USB 2.0 ports
•Six Serial ATA 150 connectors with integrated RAID 0/1
support
•One ATA-100 44-pin connector for optical drive support
•SSI-compliant 24-pin control panel header
•SSI-compliant 24-pin main power connector, supporting the
ATX-12V standard on the first 20 pins
I/O Control National Semiconductor* PC87427 controller
Video On-board ATI* ES1000 video controller with 16 MB DDR SDRAM
LAN Dual port controller for 10/100/1000 Mbit/sec Ethernet LAN
connectivity
Expansion Capabilities •One low-profile riser slot supporting 1U PCI Express* riser
cards
•One full-height riser slot supporting 1U PCI-X* riser cards
On-board Hard Drive
Controller Six ESB2 3Gb/s SATA ports

SGI®Altix®XE210 User’s Guide 3
Peripherals •Slimline bay for IDE optical drive
•PCI riser card bracket
Control Panel Altix XE210 control panel
LEDs and displays
(dependent on option
selected)
•NIC1 Activity
•NIC2 Activity
•Power / Sleep
•System Status
•System Identification
•Hard Drive Activity
Power Supply Single 600W power supply module
Fans •Six 4-pin fan headers supporting two processor fans, and four
system fans
•Two non-redundant fans in power supply
USB •One front panel USB port
•Two rear panel USB ports
Table 1. SGI Altix XE210 Feature Summary (Cont’d)
Feature Description

4SGI®Altix®XE210 User’s Guide
Chassis Components
This section helps you identify the components of your server system. If you are near the
system, you can also use the Quick Reference Label provided on the inside of the chassis
cover to assist in identifying components.
Figure 2. Chassis Components
A. Rack handles I. PCI Express* card bracket (low profile)
B. Backplane J. Processor air duct
C. Air baffle K. Fan module
D. Power supply fans L. Bridge board
E. Power supply M. Control panel
F. Server board N. Hard drive bays (drives not included)
G. PCI-X* card bracket (full height) O. Slimline Optical Drive Bay (drive optional)
H. PCI add-in riser assembly P. Front bezel
TP02154
A
B
E
C
D
F
H
I
J
K
L
A
O
N
M
G
P