Silver Spring SSG User manual

1-888-651-3431
17602 REV 07-19-2021
All text and images contained in this document are
copyrighted, proprietary, and may not be shared, modified,
distributed, reproduced, or reused without the express
written permission from the manufacturer.
Solid Surface Ramp
Portable ramp for temporary or semi-permanent use. Available with or without handrails.
Instructions for Part #SSG and #SSGHR
RAMP WITHOUT HANDRAILS
RAMP WITH HANDRAILS
GENERAL GUIDELINES & SAFETY
•It is the user’s responsibility to read and follow all instructions
•Keep these instructions with the product at all times and review before each use
•It is the responsibility of this product’s owner to furnish the instructions to any person that borrows or
purchases the product
•Inspect the product before use to ensure it is assembled properly and all parts are in safe working
order and free of defects
•Never modify this product in any way
•All circumstances cannot be addressed in these instructions
•Please use common sense and practice general safety measures when using this product
•Parts and/or instructions are subject to change without notice

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INTRODUCTION
The Solid Surface Ramp is available with or without handrails (if walking on the ramp, handrails are required). This
portable ramp is ideal for either temporary or semi-permanent use and is designed for the rigors of repeated,
everyday use.
Throughout this manual, the Solid Surface Ramp is also referred to as ‘ramp’ and includes the ramp, handrails (if
purchased), and any/all components and hardware that are intended to be assembled on the ramp.
SYMBOLS
The WARNING symbol indicates a potentially hazardous condition/situation. The warnings throughout this
document, and on your equipment, if any, are for the protection of people and property. Failure to abide by
warnings will result in a waiver of all liabilities, loss of your warranty, and could result in equipment damage
and or failure, property damage, risk of serious bodily injury, and or death to operators, riders, and those
nearby. The symbol may appear in various colors and in conjunction with other symbols.
The NOTE symbol indicates important information. Failure to obey all notes could result in improper operation,
less-than-optimum equipment performance, and at the sole discretion of the equipment manufacturer, may
void your warranty. The symbol may appear in various colors and in conjunction with other symbols.
WARNINGS
Maximum weight capacity is 850 lbs.; never exceed weight capacity.
Prior to assembly and use, read and follow all instructions, warnings, and labels. Following all instructions and
obeying all warnings before and during use is necessary for safe operation. For additional information or to
obtain replacement copies of instructions or labels, call 1-888-651-3431.
For people and mobility equipment only; not for commercial use.
Consult local building codes regarding securing the ramp for wind loads.
Before use with mobility equipment, refer to your mobility equipment's owner guide for acceptable ramp usage,
including proper slope/incline, chair direction, etc.; never exceed its recommendations.
Only use the ramp with a qualified helper.
Always use a lap belt if using the ramp with mobility equipment.
If walking on the ramp, handrails are required and must be installed.
Before each use, check the ramp for worn, loose, or damaged parts. If you find any of these conditions, do not
use the ramp. Call 1-888-651-3431 for service or repairs; failure to do so may cause injury.
Do not use the ramp if it is damaged or unstable.
Do not tamper with, attempt to repair, or modify any portion of the ramp.
Ensure that the landings the ramp will be placed on are substantial and of sound construction.
Use only if the secure, unobstructed, level landings can support, at minimum, the same weight capacity as the
ramp (850 lbs.).
Ensure that the surface area of the top lip transition plate fully overlaps a secure, unobstructed, level landing
enough to safely install provided clevis pins or other non-provided anchoring hardware, and rests firmly against
the upper landing. If a secure, unobstructed, level landing cannot be attained, do not use the ramp.
Ensure that the ramp is securely anchored before each use.
Use only if sufficient maneuvering room is available at both ends of the ramp to assure safe travel when
entering and exiting the ramp.
The ramp surface may be slippery in wet conditions; use caution if the surface is wet as traction may be
reduced.
Do not use the ramp if its surface is covered with ice, snow, dirt, leaves, or other debris. Remove all
accumulations and sweep the surface clean before use.
Do not run, jump, or play on or around the ramp, including climbing on or between the handrails.
Do not use any part of the ramp to support planters, lights, decorations, etc.
Improper use of the ramp could result in serious injury.
Always exercise caution when handling, installing, and or using the ramp.
TOOLS AND HARDWARE TYPICALLY REQUIRED
•1/2″ SOCKET OR 1/2″ WRENCH
•1/4″ DRILL BIT
•POWER DRILL
•1/4″ MASONRY DRILL BIT (IF ANCHORING INTO CONCRETE)
•RUBBER MALLET
•SEMI-PERMANENT ANCHORING HARDWARE (SEE ‘SETUP AND USE’ SECTION)
•CONSTRUCTION ADHESIVE

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1. GETTING STARTED
1.1 Read this instruction manual in its entirety before use and follow all instructions before and during use.
1.2 Before use with mobility equipment, refer to your mobility equipment's owner guide for acceptable
ramp usage, including proper slope/incline, chair direction, etc.; never exceed its recommendations.
1.3 Before each use, check the ramp for worn, loose, or damaged parts. If you find any of these conditions,
do not use the ramp.
1.4 Confirm that all package contents are present. Open the shipping box and inspect for damaged or
missing parts. If damaged or missing parts are noted, do not use the ramp.
2. PACKAGE CONTENTS
Contents may vary depending on options purchased.
QTY
DESCRIPTION
IMAGE (NOT SHOWN TO ACTUAL SIZE)
1 SILVERSPRING® SOLID SURFACE RAMP
2 CLEVIS PIN
4 CORNER PROTECTIVE CAP
2 HANDRAIL
(if handrails were purchased)
4 HANDRAIL END BRACKET
(if handrails were purchased)
8 HANDRAIL END CAP
(if handrails were purchased)
8
HEX BOLT
5/16 - X 1-1/2
(if handrails were purchased)
16
FLAT WASHER
FLAT 5/16 W SERIES 0.875 OD
(if handrails were purchased)
8
HEX NUT
5/16 - 18
(if handrails were purchased)
1 INSTRUCTIONS

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3. AVAILABLE RAMP STYLES
The Solid Surface Ramp is available with or without handrails and in a variety of lengths. Shown below is the 6-ft.
ramp without handrails (FIG. 1) and the 6-ft. ramp with handrails (FIG. 2).
FIG. 1 FIG. 2
4. CARE AND MAINTENANCE
4.1 Before each use, check the ramp for worn or damaged parts. If you find any of these conditions, do not
use the ramp.
Do not tamper with, attempt to repair, or modify any portion of the ramp.
4.2 Before each use, tighten any loose fasteners.
4.3 Keep the ramp surface clear of ice, snow, dirt, leaves, and other debris. For ice and or snow, remove all
accumulations and sweep surface clean. For dirt, leaves, and other debris, sweep surface or wash with
a soft bristle brush and non-alkaline detergent; rinse well.
The ramp surface may be slippery in wet conditions. Use caution if surface is wet as traction may
be reduced.
4.4 Store the ramp in a cool, dry place when not in use.
5. INSTALLING HANDRAILS
5.1 If you did not purchase the ramp with handrails, skip ahead to the ‘SETUP AND USE’ section.
If walking on the ramp, handrails are required and must be installed.
5.2 Place the walking surface side of the ramp face down, onto cardboard or lawn so that the ramp is not
damaged (scratched or dented).
5.3 Install one end bracket (‘bracket’) on each corner of the ramp (FIG. 3).
5.3.1 Slide the upper lip of the bracket into the groove in the ramp side rail.
5.3.2 Align the two holes in the bracket with the threaded inserts in the ramp, then secure the
bracket to the ramp by inserting (2 ea.) bolts and washers per bracket. Tighten securely
with ½” socket or wrench.
5.4 After each bracket (4 total) is installed and secured, turn the ramp to its upright position, being careful
not to damage the studs on the brackets.
FIG. 3

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5.5 Ramp handrail vertical posts each have two holes that correspond with the studs on the brackets. Place
the side with the holes onto the bracket studs (FIG. 4).
Handrails are interchangeable from side to side.
5.5.1 Attach using (2 ea.) washers and nuts per handrail post. Tighten securely with ½” socket or
wrench.
5.5.2 Repeat for the second handrail on the opposite side of the ramp.
One handrail is required on each side of the ramp.
5.6 Place a handrail end cap on all open ends (8 total) of the handrails (FIG. 4). Use a rubber mallet or similar
tool to fully seat as needed. Use construction adhesive to bond the end caps to the handrails.
FIG. 4

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6. SET UP AND USE
6.1 Place the ramp’s top lip transition plate (identifiable by its two pre-drilled holes) onto the upper landing.
Ensure that the surface area of the top lip transition plate fully overlaps a secure, unobstructed, level
landing enough to safely install provided clevis pins or other non-provided anchoring hardware, and rests
firmly against the upper landing (FIG. 5).
6.2 Securely anchor the ramp to the upper landing.
Ensure that the ramp is securely anchored before each use.
6.2.1 TEMPORARILY: To attach temporarily using the provided clevis pins, position the ramp
securely and use the holes in the top lip transition plate as a template to drill
corresponding ¼” holes into the upper landing (ensure drilled holes are deep enough to
fully seat each clevis pin). Fully insert a clevis pin (FIG. 5 and FIG. 6) through the pre-drilled
holes in the top lip transition plate and into the corresponding drilled holes in the landing.
6.2.2 SEMI-PERMANENTLY: To attach semi-permanently using non-provided anchoring hardware,
position the ramp securely and use the holes in the top lip transition plate as a template to
identify anchor locations. Install non-provided anchoring hardware flush with the surface of
the top lip transition plate and ensure that it does not create a hazard.
Semi-permanent anchoring hardware is not provided.
When using non-provided anchoring hardware, follow hardware manufacturer’s
installation instructions, ensuring that hardware is of sufficient type and size to prevent
ramp slippage or undo movement.
6.3 Install one corner protective cap onto the end (4 total) of each side rail (FIG. 6). Use construction
adhesive to bond the caps to the ramp.
FIG. 5
FIG. 6

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7. INCLINE CHART
An incline chart is provided below, however, it is intended only as a guideline. Before use, refer to your
mobility equipment's owner guide for acceptable ramp usage, including proper slope/incline, chair
direction, etc.; never exceed its recommendations.
TO ESTABLISH THE PROPER RAMP LENGTH
1. Determine the incline that your chair is designed to climb.
2. Measure the rise (distance from top step, porch, van, etc. to the
ground).
3. Refer to Incline Chart to find proper ramp length.
At any incline, use ramp only with a qualified helper and
always use a lap belt.

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PRODUCT WARRANTY & LIABILITY
GENERAL PRODUCT WARRANTY: Products purchased from the Authorized Dealer (original place of
purchase) or Merchant (“Dealer”) will be free of defects in material and workmanship at the time of
receipt, and will meet the specifications stated at the place of purchase transaction or online at the
Dealer’s website, under normal use and service when correctly installed, operated and maintained.
This product warranty is effective for the period of time stated below, unless otherwise stated in the
product instructions or depicted in the product advertisement. All Authorized Dealer warranties are
NON-TRANSFERABLE and cover only the original end purchaser. This limited warranty does not cover
products purchased through non-authorized dealers. Non-authorized dealer receipts are not
accepted for warranty verification.
***WARRANTY CLAIMS MUST BE MADE DIRECTLY TO THE ORIGINAL PLACE OF PURCHASE.***
WARRANTY PERIOD: This warranty remains in force for one year from the date of the product’s
accepted delivery. The Authorized Dealer offers a one year manufacturer’s warranty for most
products unless otherwise specified on the product advertisement.
WARRANTY SERVICE: The Authorized Dealer will replace any defective or malfunctioning part at no
charge, including payment of the shipping costs of parts or replacement product to and from the
manufacturer. The purchaser is responsible for labor charges. If the product does not meet
specifications as depicted in the advertisement, the Authorized Dealer will refund the full purchase
price of the product.
Questions regarding the warranty on a specific product and warranty claims should be directed to
the Authorized Dealer with whom the purchase transaction was made.
WARRANTY LIMITATIONS: The above warranty does not apply to products that are repaired, modified
or altered by any party other than the Authorized Dealer; are subjected to unusual physical stress or
conditions (such as overloaded ramps or corrosion), natural disaster, governmental actions, wars,
strikes, labor disputes, riots, theft, vandalism, terrorism or any reason beyond reasonable control; are
damaged due to improper installation, misuse, abuse, accident or negligence in use, storage,
transportation or handling, or tampering; or to products that are considered consumable items or
items requiring repair or replacement due to normal wear and tear.
Product should be inspected prior to signing for delivery. Product damage incurred during shipping,
unless noted on the Bill of Lading at the time of delivery, renders this warranty void.
LIMITED LIABILITY: In no event shall THE AUTHORIZED DEALER be liable to the purchaser or any third
party for any indirect, incidental, consequential, special, exemplary or punitive damages arising out
of the use of the product, including, without limitation, property damage, loss of value of the product
or any third party products that are used in or with the product, or loss of use of the product or any
third party products that are used in or with the product.