Simons Voss Technologies SmartBridge User manual

SmartBridge
Manual
11.09.2019

Contents
1 General .......................................................................................................................................................... 3
2 General safety instructions.....................................................................................................................4
3 Product-specific safety instructions.................................................................................................... 7
4 Scope of delivery........................................................................................................................................8
4.1 Accessories .........................................................................................................................................................8
5 Connections.................................................................................................................................................9
6 Installation ................................................................................................................................................. 10
6.1 Setting up SmartBridges..............................................................................................................................11
6.1.1 A SmartBridge.................................................................................................................................. 11
6.1.2 Two or more SmartBridges...................................................................................................... 12
6.2 Antenna ...............................................................................................................................................................12
7 Initial operation..........................................................................................................................................15
7.1 SmartBridge in MobileKey ......................................................................................................................... 15
7.1.1 Setting up SmartBridges ...........................................................................................................15
7.1.2 Deleting SmartBridge..................................................................................................................16
8 Maintenance...............................................................................................................................................17
9 Signalling .................................................................................................................................................... 18
10 Fault rectification..................................................................................................................................... 19
10.1 Reset .................................................................................................................................................................... 19
11 Technical specifications .........................................................................................................................21
11.1 Optional external antenna ........................................................................................................................23
11.1.1 Electrical specifications ............................................................................................................23
11.1.2 Connection specifications........................................................................................................24
11.1.3 Mechanical specifications and dimensions ....................................................................24
12 Declaration of conformity .....................................................................................................................25
13 Help and other information ................................................................................................................. 26
SmartBridge (Manual) Contents
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1 General
With the SmartBridge, you can manage and programme the network-
capable components of the MobileKey system wirelessly:
Programme remotely. You no longer have to go physically to the lock,
but can programme the changes to the components directly via
WaveNet.
Import access lists remotely. If you have many locks with an access
protocol, you save a lot of time by being able to read out all locks
centrally.
Perform emergency openings. Allow users access without having to
physically go to the lock in question.
IMPORTANT
Compatibility with MobileKey
The device is also used with other firmware in other product families. You
can use the device with this firmware (=SmartBridge) only for MobileKey.
Check the article number.
9If the part number is MK.SMARTBRIDGE, it is a SmartBridge.
SmartBridge (Manual) 1. General
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2 General safety instructions
WARNING
Blocked access
Access through a door may be blocked due to incorrectly fitted and/or in-
correctly programmed components. SimonsVoss Technologies GmbH is
not liable for the consequences of blocked access such as access to in-
jured or endangered persons, material damage or other damage!
WARNING
Blocked access through manipulation of the product
If you change the product on your own, malfunctions can occur and access
through a door can be blocked.
Modify the product only when needed and only in the manner described
in the documentation.
ATTENTION
Damage resulting from electrostatic discharge (ESD)
This product contains electronic components that may be damaged by
electrostatic discharges.
1. Use ESD-compliant working materials (e.g. Grounding strap).
2. Ground yourself before carrying out any work that could bring you into
contact with the electronics. For this purpose, touch earthed metallic
surfaces (e.g. door frames, water pipes or heating valves).
ATTENTION
Damage resulting from liquids
This product contains electronic components that may be damaged by li-
quids of any kind.
Keep liquids away from the electronics.
ATTENTION
Damage resulting from aggressive cleaning agents
The surface of this product may be damaged as a result of the use of un-
suitable cleaning agents.
Only use cleaning agents that are suitable for plastic or metal surfaces.
SmartBridge (Manual) 2. General safety instructions
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ATTENTION
Damage as a result of mechanical impact
This product contains electronic components that may be damaged by
mechanical impacts of any kind.
1. Avoid touching the electronics.
2. Avoid other mechanical influences on the electronics.
ATTENTION
Damage as a result of overcurrent or overvoltage
This product contains electronic components that may be damaged by ex-
cessive current or voltage.
Do not exceed the maximum permissible voltages and/or currents.
ATTENTION
Damage due to polarity reversal
This product contains electronic components that may be damaged by re-
verse polarity of the power source.
Do not reverse the polarity of the voltage source (batteries or mains
adapters).
ATTENTION
Interference to operation as a result of radio interference
This product may be subject to interference from electromagnetic fields.
Do not place the product directly next to devices that can cause
electromagnetic interference (switching power supplies!).
ATTENTION
Communication interference due to metallic surfaces
This product communicates wirelessly. Metallic surfaces can significantly
reduce the reach of the product.
Do not place the product on metallic surfaces.
SmartBridge (Manual) 2. General safety instructions
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IMPORTANT
Intended use
SimonsVoss-products are designed exclusively for opening and closing
doors and similar objects.
Do not use SimonsVoss products for any other purposes.
IMPORTANT
Modifications or further technical developments cannot be excluded and
may be implemented without notice.
IMPORTANT
This documentation has been compiled based on the best knowledge
available to us. Nevertheless, errors cannot be ruled out. SimonsVoss
Technologies GmbH is not liable in such cases.
IMPORTANT
Should there be differences in the content of other language versions of
this documentation, the German version applies in cases of doubt.
IMPORTANT
You must follow all instructions precisely when connecting and installing
the product. The person installing the system should hand these instruc-
tions as well as any maintenance instructions over to the user.
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3 Product-specific safety instructions
CAUTION
Risk of burns due to hot circuit board
If you power the device with Power-over-Ethernet (PoE), the board can be-
come very hot.
Allow the unit to cool down before opening the housing.
CAUTION
Risk of electric shock from connected power supply
The device is supplied with power during operation. Opening the housing
and touching live parts may result in electric shock.
1. If the power supply is connected, do not open the housing.
2. Disconnect the power supply (or disconnect the network cable) before
opening the housing.
IMPORTANT
Further documentation
Further documentation on MobileKey products can be found on the Si-
monsVoss website (https://www.simons-voss.com/de/downloads/doku-
mente.html).
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4 Scope of delivery
SmartBridge: Cover, base plate with circuit board and three pre-
assembled strain reliefs
Removable sticker with MobileKey-ID
Quick guide
4.1 Accessories
You can use optionally available accessories to adapt your device to
different applications.
Order code Name Purpose
ANTENNA.EXT.868 External antennas
You can connect the ex-
ternal antenna to the
FME connector of the
circuit board and im-
prove reception (see
Antenna [}12] ).
POWER.SUPPLY.2 Power supply (12 VDC,
500 mA)
You can use this power
supply unit to power
your device.
SmartBridge (Manual) 4. Scope of delivery
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5 Connections
DC In RJ45 ANT
IO
DC In GND
+ 3.3 V
Analog Input
Unused
DI 3
DI 2
DI 1
O 3
O 2
O 1.NC
O 1.NO
O 1.COM
IMPORTANT
IO connector only for RouterNode 2
You can only use the connectors of the IO connector at RouterNode 2.
Connection Meaning
DC In
Pin connector Power supply with round
plug connector
Terminal block: GND Power supply with single
wires - Earth connection
Terminal block: +3.3 V Power supply with single
wires - Positive pole
RJ45 Network connection
ANT
Connector for external an-
tenna (see
Antenna
[}12]
)
SmartBridge (Manual) 5. Connections
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6 Installation
The device can be mounted horizontally or vertically. You can carry out the
horizontal mounting easily and safely with the integrated mounting holes.
ATTENTION
Adverse effect on reception due to interferences
This device communicates wirelessly. Wireless communication can be af-
fected or may fail due to metal surfaces or interference.
1. Do not fit the device to metal surfaces.
2. Keep the device away from sources of electrical or magnetic
interference.
ATTENTION
Unauthorised access
If the electrical contacts in the device are short-circuited by unauthorised
persons, undesired reactions may occur.
Mount the device in an environment that is protected from unauthorised
access.
ATTENTION
Malfunctions due to weather conditions
This device is not protected against splash water and other weather influ-
ences.
Mount the device in an environment that is protected from the weather.
Wiring to device
You can install the cables both on (surface-mounted) and under (flush-
mounted) plaster.
If you install the cables under the plaster, then use the opening
integrated in the base plate.
If you lay the cables on the plaster, then you must modify the housing.
SmartBridge (Manual) 6. Installation
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üPower supply disconnected.
1. Push the ribbed area laterally inwards and remove the housing cover.
2. Check the required width of the housing opening. The height of the
opening is approx. 7 mm. Each removed bar widens the opening by 4
mm.
3. Select a location where you want to remove the bars.
ATTENTION
Insufficient fit due to removed clips
The housing cover is positioned and held by clips on the webs. If you saw
off or break off these clips, the housing cover will no longer be held at this
point.
1. Do not remove any bars that have a clip over them.
2. Do not damage clips during sawing.
4. Use a suitable saw to saw through the bars at both ends of the desired
opening to the base plate.
5. Bend the bars back and forth at the desired opening until the bars break.
9The housing is prepared for surface mounting.
6.1 Setting up SmartBridges
SmartBridges can be operated in different ways depending on their use
and configuration. The key scenarios are shown below.
6.1.1 A SmartBridge
The simplest use for MobileKey ONLINE is as a SmartBridge configured as
an access point.
SmartBridge (Manual) 6. Installation
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6.1.2 Two or more SmartBridges
MobileKey ONLINE can manage a number of access points. This allows
several locations or very distant locking devices to be covered with the
MobileKey ONLINE network.
MobileKey ONLINE automatically determines which particular locking
device is addressed by which particular access point based on the signal
strength. You can trace the communication path in the "NETWORK" menu
by activating the "Show Uplink" option.
6.2 Antenna
The internal antenna has a spherical radiation characteristic
(omnidirectional antenna). The transmitting and receiving power is
therefore the same in all positions and directions, but may be influenced by
the surroundings (sources of interference and/or metallic surfaces).
SmartBridge (Manual) 6. Installation
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External antennas
Use the external antenna if any of the following problems occur.
Transmission and reception behaviour not stable
Range too short
Transmission and reception outdoors (LockNodes available outdoors)
The external antenna is suitable for outdoor use. This allows you to place
the device in the protected area while the antenna is outdoors.
The scope of delivery of the external antenna includes:
Integrated magnetic base
Wall mounting material
Dowels and screws
You do not need to change any settings after connecting the external
antenna. When the external antenna is connected, the device transmits via
the internal and external antennas (the internal antenna is not disabled by
connecting the external antenna).
üPower supply disconnected.
1. Open the housing.
SmartBridge (Manual) 6. Installation
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2. Locate the connector socket on the circuit board.
3. Connect the external antenna to the connector socket.
9The external antenna is connected.
4. Close the housing again.
9The device transmits via internal and external antenna.
SmartBridge (Manual) 6. Installation
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7 Initial operation
1. Mount the device (see
Installation [}10] ).
2. Supply the device with power.
3. Connect the device to your network.
4. Connect the device to your system (see
SmartBridge in MobileKey
[}15]
as well as the MobileKey manual).
9The device has been put into operation and is now flashing green slowly
(see
Signalling [}18] ).
Also see
Æ
SmartBridge in MobileKey [}15]
7.1 SmartBridge in MobileKey
7.1.1 Setting up SmartBridges
This how you add a new SmartBridge to the web app:
1. Click on the menu button.
9Menu opens.
2. Click on the "NETWORK" button.
3. Add a new SmartBridge using the Plus symbol on SmartBridges.
9Dialogue to add a new SmartBridge is launched
4. Select a type.
9Select "STANDARD" to configure a SmartBridge as an access point.
5. Assign a name.
9Assign a unique name, such as "SmartBridge Office 2"
6. Enter the MobileKey ID.
9You will find the MobileKey ID on the packaging or the rear of
SmartBridge.
7. Click on the "SAVE" button.
9Configuration is saved. You return automatically to the "NETWORK"
menu.
SmartBridge (Manual) 7. Initial operation
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7.1.2 Deleting SmartBridge
IMPORTANT
The LockNodes in locking devices can only be reset via the connected
SmartBridge. If locking devices are not flagged for deletion, they will retain
their configuration. However, the locking devices can now only be accessed
via a new SmartBridge or the programming device.
This is how you delete your SmartBridge in the web app:
üConnected locks indicate "ONLINE" status
1. Click on the menu button.
9Menu opens.
2. Click on the "NETWORK" button.
3. Click on the SmartBridge to be deleted.
4. Click on the "DELETE" button.
9The SmartBridge is flagged for deletion.
5. Use the "START CONFIGURATION" button to launch the network con-
figuration.
6. The programming process is implemented (in this case: the Smart-
Bridge is reset). The SmartBridge can then be re-incorporated into the
MobileKey locking system.
SmartBridge (Manual) 7. Initial operation
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8 Maintenance
The device itself is maintenance-free. However, the performance of radio
networks will always depend on environmental influences. These
influences can change and affect the performance of your radio network.
You should therefore check the network configuration and performance of
your radio network at regular intervals.
SmartBridge (Manual) 8. Maintenance
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9 Signalling
Signal Meaning
Green flashing (~1.5 Hz) Configured and ready to use.
Green flashing (~0.3Hz) Not configured, but ready for opera-
tion
Red flashing (briefly) Restart
Green flickering Data transfer
SmartBridge (Manual) 9. Signalling
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10 Fault rectification
If problems occur during operation, you may be able to rectify them
yourself:
1. Check the power supply of the affected devices.
2. Check the network connection.
3. Check the authorisations assigned.
10.1 Reset
If problems should occur or you want to reset the device to its initial state,
you can reset the device with the reset button.
Make a distinction between them:
Reset MobileKey configuration: Reset all MobileKey settings.
Reset network configuration: Reset all network settings (IP address,
DHCP settings, host name).
IMPORTANT
IP address recovery
If the IP address is assigned by a DHCP server (default setting), the DHCP
server assigns the IP address again directly after resetting.
Reset the MobileKey configuration
1. Disconnect the power supply (round plug or network cable for PoE).
2. Wait 20 seconds.
3. Press and hold the reset button.
4. Reconnect the power supply (round plug or network cable for PoE).
5. Release the reset button after one second.
9Device flashes green again (see
Signalling [}18] ).
9MobileKey configuration is reset.
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Reset network configuration
1. Disconnect the power supply (round plug or network cable for PoE).
2. Wait 20 seconds.
3. Press and hold the reset button.
4. Reconnect the power supply (round plug or network cable for PoE).
5. Release the reset button after five seconds.
9Device flashes green again (see
Signalling [}18] ).
9Network configuration is reset.
IMPORTANT
Unauthorised access with standard access data
The standard access data can be viewed freely. Unauthorised persons can-
not change the access authorisations, but they can change the network
configuration. You will then no longer be able to reach the device via the
network and will have to reset it.
Change the default password.
You receive the device with the following factory configuration:
IPaddress 192,168,100,100
User name SimonsVoss
Password SimonsVoss
The IP address of your device on your network can be determined using the
free OAM tool (
https://www.simons-voss.com/de/downloads/software-
downloads.html
). Please refer to the manual for more information.
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