Smart Flex SF-1000 User manual

Table of Contents
Warnings and Safety Instructions 2
Electrical Safety 4
Weight Ratings and Restrictions 6
Unpacking the Parts Included 8
Assembly of the Legs to the Base 9
SF-600 System 10
Bluetooth Connectivity 11
Pairing the Remote Control to the Control Box 13
Wireless Remote Control Operation 13
How to Sync Two Twin XL Bases into a King 16
Troubleshooting 17
Warranty Information 19
Contact Information 21

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Warnings and Safety Instructions
The main priority at Smart Flex is making sure that all purchasers of
our products enjoy them safely. We ask that everyone reads this
manual carefully and with caution. Please observe all warnings and
safety instructions. FAILURE to adhere to any of the warnings or
cautions listed in this manual could potentially void the warranty. At
the end of this manual, there will be contact information. Please
email or call with questions or comments. Thank you for purchasing
your adjustable bed frame from Smart Flex.
Safety Precautions
Smart Flex strongly encourages that you read the instructions
completely before using this product. It is imperative that you
perform correct assembly and operation of your adjustable bed to
ensure ideal performance and longevity from your SF-600 adjustable
bed frame. We ensure that this product has been thoroughly tested
and inspected for safety and functionality prior to sale.
Radio Frequency of the Device is 2.4 GHZ.
FCC compliance device complies with part 15 of the FCC Rules
under these two conditions:
1. This device does not cause any harmful interference.
2. This device will accept any interference received, including
interference causing undesired effect on the operation.

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Warnings
Medical Warnings
Pacemaker: Consult your physician if you have a pacemaker before
using our SF-1000 Adjustable Bed. The massage feature of your SF-
1000 Adjustable Bed creates vibration. It is possible for your
pacemaker to interpret this vibration as believing the user is moving
and/or exercising. Products that cause vibration have been known
to have this effect on pacemakers. Again, purchasers with
Pacemakers
should consult their physicians before using a SF-1000 Adjustable Bed
Frame.
Lifting of SF-1000 Adjustable Bed
Consult a physician before lifting, moving or assembling your SF-600
Adjustable Bed if you have ANY physical restrictions concerning
lifting. For example, customers with Neck, Back, Shoulder, Arm, Hip,
Knee, Foot and Ankle conditions should consult their physicians
before lifting this product due to the product's weight and potential
to aggravate pre-existing injuries or conditions.
In addition: Any lifting of this product should be done by a minimum
of 2 persons. Product should always be in the flat position before
lifting.
Residential (In-Home) Use Only
Smart Flex makes no assertion that its products are designed for any
medical use. The product is not considered to be a "hospital or
medical" bed for commercial or residential use. Smart Flex, Inc. has
not designed this product to meet hospital or medical standards as
defined by the US government.

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In addition, do not attach Oxygen or additional medical equipment
to this product due to the risk of explosion.
Do not use any flammable gases, liquids or materials near this
product. This includes any medical equipment that is potentially
flammable.
Pinch Hazard
Never place Hands, Feet or any body part near the bed frame itself
while it is in motion to prevent all "pinching" injuries. In addition, never
place any body part under this product while head and feet
sections of the SF-1000 Adjustable Bed are elevated. Any portion of
the SF-1000 Adjustable Bed Frame that rests on the inner frame has
the potential to pinch or injure any body parts placed under or
between sections of the bed frame. Also be cautious of areas where
joints and hinges connect the various parts of this product because
those areas could also cause pinching or injury if any body part is
placed there while Smart Flex Adjustable Bed Frame is in motion.
Electrical Safety
IMPORTANT NOTE: To ensure maximum safety, this product should be
plugged into an electrical surge protector and not directly into the
outlet. (Surge Protector is not supplied with this adjustable bed)
Be sure to always unplug this adjustable bed frame from the
electrical outlet (surge protector) before performing any cleaning or
maintenance of the bed frame. Disconnect any cord or cable safely
by first removing the plug from the outlet (surge protector). Keep its
cords away from heated and or moist surfaces. Stop using this
adjustable bed and contact the manufacturer for repair if: (1) its cord

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or plug is damaged, (2) it is not functioning properly, or (3) it has been
damaged by dropping or any mishandling. The use of adapters or
any modifications is not recommended unless the outlet is checked
by a qualified electrician to ensure proper grounding of the adapter
or plug outlet. NEVER REMOVE THE GROUNDING PIN OR ALTER THE
PLUG or input IN ANY WAY. Unauthorized modifications could void
the electrical component portion of your warranty.
For power safety, the massage motors will automatically shut off
when running continuously for 10 minutes. Please press a massage
button on the remote to re-engage the massage feature.
MOTOR SHORT-CIRCUIT: The input transformer voltage is
AC100-240V, 50/60Hz, 1.5A, the output voltage is DC 29V 2.0A, and
the power rate is 50W. In case of a short-circuit, a fuse on the
transformer will burn out to protect your motors. Please seek
professional assistance to replace the fuse.
Weight Ratings and Restrictions
Overload of Weight: In the case that an overload of weight is placed
on the foot or head mechanism, the control unit will get overheated
and shut down. Immediately remove the excess weight, and all
functions will resume after the temperature decreases. The
maximum recommended weight limit on this adjustable bed is 1000
lbs. The lift capacity of 1000 lbs is tested with the weight evenly
distributed over entire surface of bed base.
Lifting and Lowering Cycles: Do not sit on the head or the foot of the
bed while changing positions during the lifting or lowering cycles,
and when in the raised position.

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Children and Pets: It is imperative that no children or pets play on or
around The SF-1000 Adjustable Bed to prevent any injury. Do not
allow small children to operate the adjustable bed under any
circumstances. Any individual with diminished mental capacity
should also not be allowed to operate this product for safety
reasons.
ADDITIONAL WARNINGS:
• If the SF-1000 Adjustable Bed Frame needs to be moved after
assembly, be sure to move while product is in the flat position with at
least 2 people supporting the weight of the product on both ends.
Do not move this product in a vertical or upright position to prevent
injury on the individuals or the product.
• Unplug this product from the electrical outlet (surge protector)
before attaching or removing any wires connected to the control
box or any other additional accessories.
• Do not insert any items into the control box input or USB input
that is not intended for use with this product or that does not fit in
any input.
• Do not use this product in the vicinity of aerosol spray products
or oxygen products /equipment.
• If there is any visible damage to the electrical cords or control
box, or any electrical component is discovered, cease all operations
of this product.

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• Keep electrical power cord away from all heat sources.
Furthermore, if an electrical power cord is visibly damaged or has
been dropped in water or liquid, DO NOT USE.
• Do not expose any part of the SF-1000 Adjustable Bed Frame to
moisture. A risk of fire or electric shock greatly increases when any
part of this product is exposed to moisture.
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Unpacking the Parts Included
1. Open the carton box and unfold the metal bed frame. 2. Then
open all the boxes containing all the parts and only cut zip ties for
remote, power cord and mattress bar. Do Not cut the zip ties that
tighten the USB Y cable, and underbed LED light cable.
3. Please make sure you have all the parts of your adjustable bed.
- 4 pcs corner legs
- 3 pcs Motor pins, 3 pcs Motor clips
- 2 Mattress Corner Guards
- Control Box
- Power Cord
- Power Supply Adapter
- Underbed LED Light
- Remote Control
- Foot Massage Motor
- Head Massage Motor
- Head Motor
- Foot Motor
- USB Y Cable
- Massage Y Cable
- 2 Pairs of (2) USB Ports
- 2 9V Batteries(not included)
- Sync Cable (included with TXL Base)
- Instruction Manual

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Assembly of the Corner Legs to the Base
1. First, open up your SF-1000 Box.
2. Unfold and lay down the bed base.
3. As you unfold the bed frame, the two center legs will fold out.
Please lay the frame flat with legs up
4. Then tighten the 4 corner legs
5. Use the adjustable leg heights that you prefer.

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3
1
2
4
5
6

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SF-1000 SYSTEM
Output:DC 29V 2.0A
Output:DC 29V 2.0A

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Bluetooth Connectivity
To use Bluetooth feature on your base please download the OKIN ComfortBed
II app from the Appstore if using an Apple product and Play Store for Android.

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Pairing the Remote Control to the Control Box
As the pairing procedure is already done by the manufacturer, you
can just insert 2 AAA batteries into your wireless remote control and
start to enjoy your SF-1000 Adjustable Bed. If your remote control fails
to operate, please refer to troubleshooting #8.
Wireless Remote Control Operation
1. Press 1 once to preset Zero G position (Head Approx. 20
degrees, Foot Approx.40 degrees)
2. Pair Button to pair your remote and bed in case they become
unpaired (see troubleshooting#8)
3. Press 4 once to preset TV position (Head Approx. 65 degrees,
Foot Approx. 15 degrees)
4. Memory Button is used to set your desired position. Adjust your
bed to the desired positions, then press and hold the Memory
button for 8 seconds until the Timer LEDs flash. Your Memory
button is now set. Press once to use your memorized position.
5. Press to turn on/off under bed lightning
6. Press and Hold for to turn on light.
7. Press and Hold for to raise foot of the bed.
8. Press and Hold to raise Head A of the bed.
9. Press and Hold to raise Head B of the bed.

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10. Press and Hold to lower Head A of the bed.
11. Press once to preset Flat Position. (Head and Foot 0 degrees)
12. Press and Hold to lower the Foot of the bed.
13. Press and Hold to lower Head B of the bed.
14. Press to cycle through massage intensity of head massage.
15. Press to cycle through massage intensity of Foot massage.
16. Press to set your massage timer. When Timer Button is pressed,
the (10min/20min/30min) bar will light up. Green light represents
timer setting for massage duration time. The default time is 10
minutes.
17. Press to cycle through different massage pattern types.
18. Press to increase massage intensity.
19. Press to decrease massage intensity.
20. Press to cycle through different massage pattern types.

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Troubleshooting
1. When there is no power, check to make sure all cords are
connected properly and the plug is inserted securely into the power
outlet. Test to ensure that the outlet has power.
2. When the LED power indicator light on the remote control is off,
replace 2 AAA batteries.
3. When the LED power indicator light on the transformer is not on,
replace the transformer.
4. When the LED power indicator lights are on but there is no
power, replace the motor.
5. When the massage does not work, ensure that all the cords are
inserted properly and if that still doesn’t work, replace the massage
unit by removing the massage sponge pad, replace a new one,
cover the sponge pad and insert the cord back to the control
box.Then, press the massage button to see if it works now.
6. In case of no power supply, purchase two 9 volts batteries and
install them in the AC/DC power adapter as a battery backup. This
will allow the base to adjust back to the FLAT position if the power
goes out. Press the “FLAT” button to get the bed flat after installing
the two 9 volts batteries.
7. When there is power supply but the Head or Foot of the bed is
not functioning, replace the motor

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8. If your remote control does not work then you must pair itwith
the control box yourself. First, insert 2 AAA batteries (included) into
your wireless remote control. Pair your Wireless
Remote Control with the Control Box by pressing the Pairing Button
on the Control Box twice quickly (The blue pairing light will turn on).
Then, press and hold the pair button on the remote control for 8
seconds. The remote LED will start flashing. The Blue pairing light on
the control box will turn Green to indicate pairing is complete.
Otherwise, repeat the above steps.

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Warranty Information
Warranty Warning: Any opening or tampering with the control box,
motors, remote or hand controls will void the warranty. Do not alter
component wiring or modify the structure of the product in any way
or the warranty will be voided. Only allow those AUTHORIZED to
conduct repairs and/or part replacements on your adjustable bed
to secure the product warranty.
Intended use
Smart Flex Adjustable Bed Frames are intended for In-Home
Residential use. Any changes, alterations, modifications or
unauthorized attachments to any part of this product will void the
warranty. Exceeding the recommended weight limits for this product
will also void the warranty.
Warranty Claims:
If a potential issue with your product arises and you wish to make a
claim, you must contact Smart Flex customer service at 1-888- 444-
9888 within 20 days of discovery of the issue.
Please keep the original sales receipt that was received from the
retailer at the date of purchase along with the model number for
any warranty claim.

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1. Warranties are non- transferable and only given to the original
retail purchaser of the Smart Flex, Inc. Adjustable bed.
2. Your Smart Flex, Inc. Adjustable bed is warranted against any
defects of (1)All parts and full labor of the Smart Flex Adjustable Bed
for a period of 3 (Three) years including (ServeCo North America,
LLC. After Sales In-Home Service); (2) The metal frame for a period of
20 years from the warranty commencement date (purchasing
date). Smart Flex, Inc. will send replacement parts for any defective
part to the purchaser at no cost upon notice during the first year
from the warranty commencement date. If the purchaser does not
return the defective part to Smart Flex, Inc. within 20 days of
receiving the replacement part, the prescribed warranty shall not
apply and purchaser shall bear all service, labor, transportation and
shipping costs related to the delivery and replacement of the
defective part.
3. Warranty shall not apply if (1) the damage is caused by the
purchaser, (2) there has been any repair or replacement done by
an unauthorized person, (3) the adjustable base has been
mishandled through physical or electrical abuse or misuse, or
operated in an improper manner that is inconsistent with the
instructions outlined in the Instruction Manuals, (4) there is damage
done to the mattress, fabric, cables, or electricals, or (5) there is any
costs for unnecessary service calls.
Please note: The decision to repair or replace components shall be
made by Smart-Flex. The repair or replacement of any part of this
product should be for the sole purpose of the purchaser. Smart-Flex,
shall bear no liability for any special, indirect or incidental damages
arising from a warranty claim or repair; or on any damage, claim or