Smart Flex SF-500 User manual

SF500 Adjustable Bed
USER MANUAL

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USER MANUAL: SF500
Contents
Safety & Warnings 03
System & Parts Included 04
Bed Assembly 06
Remote Operation 08
Pairing Your Remote 09
Sync 2 TwinXL Beds 10
Bed Accessories 11
Troubleshooting 12
Warranty 14
Additional Information 15

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USER MANUAL: SF500
Safety & Warnings
About Us
At Smart Flex, we want our reputation to rest comfortably on the dependability and safety of our products.
In order to accomplish this, we ask that you, the end user, read this manual and observe the warnings and
safety instructions provided throughout. Failing to do so will void the warranty of this product.
1. This bed is for indoor use only.
2. When bed is in motion keep your body within the connes of the bed to ensure no limbs become caught
or pinched between moving parts.
3. Keep liquids away from the bed to reduce risk of damage to electronic parts.
4. Do not allow children or those with disabilities that require supervision to operate the bed unsupervised.
5. Do not allow people or pets under the bed.
6. Our bed and motors are designed to withstand up to 1000lbs of evenly distributed weight.
7. The motors in this unit are not designed to operate continuously for more than 2 minutes in an 18 minute
time span. Doing so will shorten the life of the motors and void the warranty.
8. While our beds are benecial to those with disabilities and special needs they do not comply with and are
not approved by hospital standards and for residential use only.
9. When using equipment that administers oxygen, route and secure all tubing and wires safely away from
all moving parts of the bed to ensure tubing does not become entangled or damaged through normal use of
the bed.
10. Consult your physician if you have a pacemaker before using the massage features of bed. It is possible
for a pacemaker to interpret the vibration of the massage feature as movement/exercise.

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USER MANUAL: SF500
Getting to know your SF500
From this view we can see all the parts that make up
the Smart Flex SF500. Let's take a closer look at the
SF500 parts list.
System & Parts Included
Head Motor
Power Adapter
Head Massage Motor Foot Massage Motor
USB Ports
Bluetooth Adapter
(Sold Separately)
Underbed Lighting
Control Box
Center Legs
Foot Motor

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USER MANUAL: SF500
Mattress Guard
The mattress guard locks into the bed preventing
the mattress from moving or falling out while the
bed is moving or once you have found your preferred
setting.
Remote Control
The SF500 remote has a host of features we will go
over later in the manual. It requires 3 AAA batteries
Adjustable Legs
Our adjustable legs are comprised of two individual
4 " sections and one 3" section allowing you to nd
the perfect height for your Smart Flex adjustable
bed
Power Adapter
Our power adapters have a compartment to house
two 9-volt batteries (sold separately). In the event of
a power outage the 9-volt battery backup will have
enough power to get the bed back into the default
lay at position.

06
1.
Remove the bed from the packaging by cutting the
taped edges of the box. After removing the bed
from the box and the plastic wrap around it, lay the
bed at.
2.
After laying at unfold the base. This will expose the
remote, packaged leg box and mattress guards.
Remove the remote, packaged leg box and foot
guards by cutting their zip ties.
3.
After cutting the zip ties, remove the remote, legs
and mattress guards from their boxes and
packaging.
Bed Assembly
USER MANUAL: SF500

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USER MANUAL: SF500
4.
The center legs are already attached and act as the
connecting hinge for the bed. DO NOT REMOVE
the bolts that connect the center leg. If you would
like to change the height of the base simply unscrew
the section of leg no longer needed and place the
removable plastic foot cap on the exposed center
leg
5.
To attach the legs, remove the silver bolt from the
end of the leg. Then place the bolt inside the square
bolt hole in the frame and turn the leg clockwise on
the bolt until tight and secure.
6.
After the legs have been attached assembly is now
complete. Team lift the bed into the correct upright
position. Attach the mattress guards into the correct
sockets. Your Smart Flex adjustable bed is ready to
use.

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USER MANUAL: SF500
Remote Operation
Press & hold to
raise/lower head
Press & hold to
raise/lower foot
Press & hold to raise/lower both head & foot
Zero G position
S/F position
Flat position
TV position
Press to use saved memory
position A/position B
Head/Foot Massage
Press 1/2/3 times to turn on
Low/Medium/High intensity
Press to cycle through massage
modes
Massage Timer:
Press 1/2/3 times to turn on
for 10/20/30 minutes
Set Memory Position A/B
Set your desired head/foot Position.
Press and hold the “Timer/All O” button until the remote backlight LED ashes.
Release the “Timer/All O” button and press Memory A button before the LED stops ashing.
Memory position A is now set. Repeat for Memory position B.

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USER MANUAL: SF500
Control Box Pairing Mode
First, on your SF500 control box, press and hold the
Link Button for a few seconds and release. You will
know your control box is in pairing mode when the
Link LED beside of the Link button starts blinking.
Remote Control Pairing Mode
Next on your SF500 remote, hold down the Head
Up and Foot Up buttons together for a few seconds
and release. If done correctly the remote’s back light
starts ashing blue.
Test and Confirm
If done correctly the Link LED on the control box
and the back light on the remote will stop ashing
immediately. Test the features of the bed by using
the remote to conrm the pairing’s success. If the
remote can operate any function of the bed you will
know the remote is paired correctly. If the remote
can operate a feature of the bed but not another
that is a good indicator that the feature the remote
can not operate is not functioning properly and you
should contact customer service. If the remote is still
not operating the base repeat the above steps.
Pairing Your Remote

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USER MANUAL: SF500
Sync Cable
To sync two Twin XL beds into a Split King you will
need to connect the sync cable that came with your
Twin XL bed.
Connect to Control Box
Simply connect one end of the sync cable to each
one of your SF500 twin XL’s control boxes in the
Syncro CNTL port
Test and Confirm
The two individual twin XL beds now function as a
one piece king size bed.
*Both previously paired remotes can be used to
operate the bed
Sync 2 TwinXL Beds

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USER MANUAL: SF500
Leg Extensions Set
The Smart Flex Leg Extension Set adds a total of 3"
of height to your base. Simply attach one segment
to each leg of the base.
Headboard Bracket
The Smart Flex Headboard Bracket Adapter allows
for your adjustable base to connect to a
panel headboard. The brackets connect to the
base via the legs under the head of the base and
then bolting the face plates to the headboard.
Bluetooth Adapter
The SF300/500 Bluetooth Adapter gives you the
ability to control your adjustable base from the
recommended App (see page 15) on your
smartphone or tablet.
Bed Connector Bracket
When using two Twin XL bases as a Split
King you can connect the two beds together with a
set of Smart Flex Base Connector Brackets to
ensure the beds stay closely connected.
Bed Accessories (sold separately)

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USER MANUAL: SF500
No Power
If there is no power, check to make sure all cords
are plugged in properly and the power adapter is
securely plugged into the power outlet. Test the
outlet to ensure it has power.
Remote Not Functioning
If remote backlight LED will not light up test the
batteries and replace as needed. If new batteries still
will not power the remote contact customer service.
If remote has power and can not operate the bed
then the remote needs to be synced to the bed.
(See pairing instructions on page 9)
Power Adapter
The power adapter has a battery compartment for
two 9volt batteries to be connected in the case of a
power outage so the bed can be returned to the
default at position. The bed will not operate on the
power adapter alone as the two 9volt batteries only
have enough charge to return the bed to the default
at position. If the LED power indicator will not light
up on the power adapter, the power adapter needs
to be replaced. Contact customer service.
Troubleshooting

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USER MANUAL: SF500
Massage Motor Not Functioning
If massage feature will not engage, ensure all cords
are securely plugged in. If there is still no response
contact customer support.
Lift Motor Not Functioning
If there is no response from the head or foot motor
ensure all cords are securely plugged in and the base
has power. If motors will still not engage contact
customer support.
Customer Support Contact Information
1-888-444-9888
info@smartflexusa.com
623 Southwest Street,
High Point, NC 27260

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USER MANUAL: SF500
If a potential issue with your product arises and you wish to
make a claim, you must contact Smart Flex customer service
at 1-888-444-9888 within 20 days of discovery of the issue.
Please keep the original sales receipt that was received from
the retailer at the date of purchase along with the model
number for any warranty claim.
1. Warranties are non-transferrable and only given to the original purchaser of the Smart Flex Adjustable
Base.
2. Your Smart Flex, Inc Adjustable Bed is warrantied against any defects of all parts and full labor for a period
of three years starting from the date of purchase. The metal frame is covered by a lifetime warranty (20
years) starting from the date of purchase.
3. Warranty shall not apply if (1) the damage is caused by the purchaser, (2) there has been any repair or
replacement done by an unauthorized person, (3) the adjustable base has been mishandled through physical
or electrical abuse or misuse, or operated in an improper manner that is inconsistent with the instructions
outlined in the SF30, SF50, SF200, SF300, SF500 and SF600 Instruction Manuals, (4) there is any costs for
unnecessary service calls.
Date of purchase:
Place of purchase:
Serial & Model Number:
Warranty

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USER MANUAL: SF500
Bluetooth App. SF300|500|600
The Okin Comfort Bed App for the SF500 and the Okin Smart Bed App for the SF300/600 are available for
download in the Apple App Store and the Google Play Store. Please visit our website or contact us for more
detailed bluetooth instructions.
Bed Height & Dimensions
Twin XL: 79" x 38" x 15"
Full: 74" x 54" x 15"
Queen: 79" x 59" x 15"
King: 79" x 76" x 15"
Smart Flex Wireless Remote Radio Frequency 2.4 Ghz
FCC compliance device complies with part 15 of the FCC Rules under these two conditions:
1. This device does not cause any harmful interference.
2. This device will accept any interference received., including interference causing undesired eect on
the operation.
Additional Information

Smart Flex USA |1.888.444.9888 | info@smartexusa.com
SF500 Adjustable Bed