Smart Start SSI-2035 User manual

Rev. January-2018
SSI-2035
User Manual

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 2
Copyright © 2018
This document is protected by copyright law and international treaties, and is the confidential and
proprietary information of Smart Start, LLC. Unauthorized reproduction, use, or distribution of this
document, or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted
to the maximum extent possible under the law. Smart Start is a trademark of Smart Start, LLC. All
other trademarks used herein are the property of their respective owners and are used for
identification purposes only.
Disclaimer
The authors of this manual have incorporated their best efforts in preparing this information and
ensuring that the technical content is completely accurate at the time of publication.
Smart Start LLC. accepts no responsibility for technical inaccuracies and reserves the right to make
periodic changes, enhancements, revisions and alterations to the programs and/or its manuals without
obligation to notify any person, institution or organization of such changes, enhancements, revisions
and alterations.
Smart Start, LLC.
Note: Please read and sign the form at the back of the book and return it to the correct monitoring
authority.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 3
Contents
FCC Statement...................................................................... 4
Safety ................................................................................ 5
Handset Mount...................................................................... 6
Mouthpiece Cover .................................................................. 6
Cleaning Cautions .................................................................. 6
Other Cautions...................................................................... 6
Description .......................................................................... 7
Parts Listing......................................................................... 7
SSI-2035 Operations................................................................ 8
Mouthpiece Installation...................................................... 8
Mounting Clip for the Head Unit............................................ 9
Mouthpiece Cover ...........................................................10
How to Take a Test .........................................................11
Post-Test Results ............................................................11
Post-Test Actions............................................................11
Re-Tests ............................................................................12
Lockouts ............................................................................13
Unlock Codes.......................................................................14
Displayed Messages and Troubleshooting Guide...............................15
Maintenance .......................................................................17
Service & Calibration .......................................................17
Disposal of the device ......................................................17
Spare Parts & Accessories ..................................................17
Service and Support...............................................................18
Customer Service Contact Information ...................................18
SSI-2035 Service .............................................................18
After-Hours Service .........................................................18
Support Locations ...........................................................18
Technical Data.....................................................................19
Ignition Interlock Client Checklist...............................................20
Read and Understood .............................................................21
Figures
Figure 1 Head Unit...................................................................... 7
Figure 2 Mouthpiece Installation...................................................... 8
Figure 3 Mouthpiece Key............................................................... 8
Figure 4 Properly Inserted Mouthpiece .............................................. 9
Figure 5 Head Unit attached to Mounting Clip...................................... 9
Figure 6 Head Unit with Mouthpiece Cover attached .............................10
Tables
Table 1 Displayed Messages & Troubleshooting Guide ...........................16
Table 2 SSI-2035 Specifications .....................................................19

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 4
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio interference energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet or on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve
Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment
can void your authority to operate this equipment under Federal Communications Commission rules.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 5
Safety
Strictly follow the instructions for use. Any use of the SSI-2035 device requires the full
understanding and strict observation of these instructions. The device is to be used only for the
purpose specified in this manual.
Any changes and/or additions to the SSI-2035 device may cause the device to malfunction or be
damaged. Such changes and/or additions invalidate any or all warranty of the device or vehicle.
To protect against electrical shock and fire, maintain a secure connection of all components to the
SSI-2035. Do not cut any cables connected to the SSI-2035 as this could result in electrical shock or
fire.
The installation may only be carried out by an authorized Smart Start, LLC Service Center
according to the instructions for installation. Service and maintenance must only be performed by
qualified persons.
The liability for the proper function of the instrument is irrevocably transferred to the owner or
operator to the extent that the instrument is serviced or repaired by personnel not employed or
authorized by Smart Start, LLC or if the instrument is used in a manner not conforming to its
intended use.
Do not place the interlock where it is prone to damage: on the floor, under your ashtray, or where
you can’t see or hear it. Also, do not expose the unit to moisture from liquids. You are liable for all
damages due to negligence or abuse of the device.
Do not tamper with the device. This will result in additional charges and notification to appropriate
monitoring authorities.
Smart Start LLC cannot be held responsible for damage caused by non-compliance with the
recommendations given above. The warranty and liability provisions of the terms of sale and
delivery by Smart Start, LLC are likewise not modified by the recommendations given above.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 6
Handset Mount
You have been provided with a handset mount to keep your device within easy reach and out of
harm’s way. If your mount needs replacing, contact our service personnel and we will provide a
new one.
Mouthpiece Cover
You have been provided with a mouthpiece cover to keep the mouthpiece protected from dirt and
moisture. Always use this cover over the mouthpiece whenever you are not providing a breath
sample.
Cleaning Cautions
Use only mild soap and water on a damp cloth to clean the outside of the unit. Solvent, alcohol or
chemical-based cleaners can damage the unit or result in false readings.
Mouthpieces can also be washed and reused. Always use a clean and dry mouthpiece for every
test.
Other Cautions
•Use the device only for its intended use as described in this manual.
•Do not drink alcohol, eat alcohol containing foods including medicines or lozenges or use alcohol
based mouthwash or mouth spray for at least 15 minutes before taking a breath test. Alcohol
residue in your mouth will result in a higher alcohol reading.
•Do not immerse device in water or any other liquid.
•Never operate the device if it is not working properly, has been dropped or damaged, or if it has
been immersed in any liquid.
•Except for mouthpiece, never insert any object into any opening.
•Do not use where aerosol (spray) products are being used or where oxygen is being
administered.
•Do not store the device where it is exposed to direct sunlight or near a heater or other source of
heat.
•Keep out of reach of children.
•Call 1-800-880-3394 for service or repair.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 7
Description
The SSI-2035 is a breath-alcohol ignition interlock device which requires the user to take and pass a
breath test before the vehicle will start. If the breath alcohol concentration of the breath sample
submitted is at or above the preset fail level, the vehicle will not start. Only breath alcohol
concentrations below the pre-set fail level will allow the vehicle to be started.
The interlock device has no effect on the engine operation and cannot turn your engine off once it
is running.
Anyone can drive your vehicle, but they must use the device, and YOU are responsible for all
readings recorded by the device.
Mouthpiece
Bi-color LEDs
Color Graphic Display
Keypad
Figure 1 Head Unit
Parts Listing
The SSI-2035 unit consists of the following parts:
•The SSI-2035 device
•Mouthpiece
•Mounting clip for Head Unit
•Mouthpiece Cover

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 8
SSI-2035 Operations
Mouthpiece Installation
The SSI-2035 has a keyed slot for the mouthpiece. The mouthpiece can be inserted in only one
direction.
Keyed Slot for mouthpiece
Figure 2 Mouthpiece Installation
The mouthpiece has a key along its underside. Align the key with the slot on the SSI-2035 and insert the
mouthpiece until it is fully seated against the body of the 2035.
Key
Figure 3 Mouthpiece Key

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 9
Figure 4 Properly Inserted Mouthpiece
Mounting Clip for the Head Unit
The mounting clip us used for placing the Head Unit on the dash of the vehicle. This ensures
several things:
•Keeps the Head Unit a position that is easily accessible to the driver
•Is in a position that can be easily seen and heard
•Protects the handset
All of these need to be considered when choosing the position of the handset.
Figure 5 Head Unit attached to Mounting Clip

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 10
Mouthpiece Cover
To protect the mouthpiece from dust, dirt and moisture, the SSI-2035 is supplied with a
mouthpiece cover. The mouthpiece cover should be place on the mouthpiece whenever the
head unit is not being used to perform a breath test.
Figure 6 Head Unit with Mouthpiece Cover attached

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 11
How to Take a Test
If you are the driver of the vehicle, letting someone else take a test for you is a program violation.
Use a clean mouthpiece for each test.
Before taking a test:
1. Drink WATER before each breath test. This helps to eliminate breath contaminants.
2. Do not use a breath freshening agent as most of these agents contrain a high level of
alcohol.
3. Always take a DEEP BREATH immediately before taking a test.
1. Turn on the vehicle’s ignition. The unit activates and PLEASE WAIT is displayed. During this
time, the device is preparing for a test. Take this time to drink WATER to eliminate breath
contaminants.
2. Once the unit has initialized, the unit displays the word BLOW.
3. You can only take a test when the word BLOW is displayed; not before.
4. Remove the mouthpiece cover.
5. Take a deep breath and blow steadily into the mouthpiece for approximately 4 seconds.
While you are blowing into the mouthpiece, the word TEST is displayed.
6. Keep blowing into the mouthpiece until the unit clicks and the sound of the beep stops.
7. If you do not successfully complete the test (incomplete test), the reason for an unsuccessful
breath sample is displayed. This is described in the following section, Post-Test Actions.
8. After successful completion of the test, ANALYZING will be displayed for a short time while the
unit is analyzing the breath sample.
9. After you have taken the test, re-attach the mouthpiece cover onto the mouthpiece and re-
attach the handset back to the handset mount.
Post-Test Results
When the analysis is complete, one of following will be displayed:
1. PASS is displayed and you may now start your vehicle.
2. WARN is displayed and you may now start your vehicle.
3. FAIL is displayed and you will not be able to start your vehicle.
4. VIOL(lation) is displayed and you will not be able to start your vehicle.
5. For an Incomplete Test, the reason is displayed and you will not be able to start your vehicle.
6. When the vehicle is started, an asterisk (*) is displayed on the top right side of the displayed.
This indicates that the unit has detected that the vehicle’s engine is running.
Post-Test Actions
When you blow an Incomplete Test or a FAIL, you must take another breath test and pass this
breath test before your vehicle will start.
After blowing a FAIL, the LCD displays FAIL, cycles back to PLEASE WAIT, and then BLOW.
Reasons for an Incomplete Test are as follows:
•BLOW SOFTER –Caused by blowing too hard and you need to reduce your air flow during
blowing.
•BLOW LONGER –Caused by not blowing hard enough or for a long enough period of time and
you need to increase your air flow and/or blow longer.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
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•DON’T INHALE - Unit is detecting air flow going the opposite way in the unit, normally appears
when a tester blows right before the unit actually displays BLOW or if the tester is inhaling to
close to the mouthpiece.
•PLEASE RETRY –Unit has excess moisture built up inside due to constant blowing or testing,
can also appear if vent located behind the 2035 Head Unit is obstructed –Tester will need to
allow time for the unit to remove excess moisture and/or remove what is covering the vent.
Re-Tests
Before taking a test:
1. Drink WATER before each breath test. This helps to eliminate breath contaminants.
2. Do not use a breath freshening agent as most of these agents contrain a high level of
alcohol.
3. Always take a DEEP BREATH immediately before taking a test.
Once your vehicle is started, the device will ask for a random re-test by beeping and indicating
BLOW along with a timer reading.
The re-test timer gives you enough time to safely pull over and take the test. If you fail to take
the re-test, the unit will indicate MISSED TEST.
Warning! Failure to take the re-test is a violation and will be recorded by the device.
Caution! When using the device, always obey the local traffic laws, practice safe driving
habits and keep your eyes on the road.
You should always find a safe place to park away from traffic before taking a re-
test.
Do not turn your ignition off. You must take the test before turning off your ignition or a violation
will be recorded by the device.
Make sure that the Head Unit is positioned on the mount in a position where you can see the
display. If a re-test is requested and you are driving with the radio playing loud or a window down,
you may not hear the beeping sound that the unit will make when a retest is requested.
An optional LED light is available for clients who are hearing impaired.
After you have taken the re-test, re-attach the mouthpiece cover onto the mouthpiece and re-
attach the handset back to the handset mount.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 13
Lockouts
Per state requirements the device can trigger a lockout for several reasons. The different type of
lockouts is listed below.
The grace period leading up to the permanent lockout will differ from state to state.
Each time a violation is registered, the unit will deduct 1 from that number. The device will
lockout and not allow you to take a test under the following 4 conditions:
1. Temporary Lockout
Indicated by the message FAIL / LOCK x:xx:xx being displayed. This happens when you fail a
number repeated breath tests. The device will temporarily lockout for a period of time. This
time will countdown and be displayed on the unit.
Temporary lockouts can happen if you fail breath tests before you start your vehicle OR after
you start the vehicle (retests).
During this temporary lockout period, the device will not allow you to re-test. Use this time to
drink water, take some deep breaths. Test again when the device resets.
Test again when the device resets. During the temporary lockout, the handset should not be
disconnected.
Every state has different regulations surrounding temporary lockouts and time of the temporary
lockout. See state specific information regarding how temporary lockouts work in your state.
Some states require a RE-TEST be provided within a specific amount of time after a temporary
lockout has ended.
Warning! A temproary lockout may require you to return for service.
2. Service Lockout
Indicated by the display of SvcLckxxday or SvcLockxxhr. This is your service warning showing
the number of days or hours remaining before the device permanently locks outs due to missing
your scheduled service date.
Once the device displays LOCKOUT SRVC, you will be permanently locked out. It will not allow
any further tests or allow you to start your car. It will require you to call your service provider
for an Unlock Code. There may be a charge for this code.
Warning! Do not ignore the service warning grace period!
3. Violation Lockout
Indicated by the unit displaying LOCKOUT VIOL. This occurs after you use your last violation
and you exceed the allowed lockout grace period.
A violation can be caused by any of the following:
a. A high-level breath failure
b. Missing a re-test
c. Starting the vehicle without passing a test
d. Disconnecting the device while it is turned on
These violations are counted between service visits. The unit displays VioLckxxday or
VioLockxxhr, indicating the number of days or hours left until the permanent violation lockout
occurs.

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SSI-2035 User Manual
Rev. January-2018
Page 14
Once the device displays LOCKOUT VIOL, you will be permanently locked out. It will not allow
any further tests or allow you to start your car. It will require you to call your service provider
for an Unlock Code. There may be a charge for this code.
Warning! Do not ignore the violation warning grace period!
4. Restricted Drive-Time Lockout
Indicated by the unit displaying RESTRICTED DRIVE TIME. This only occurs if the unit is
programmed with restricted driving times as ordered by the Monitoring Authority.
During the restricted lockout time, the device will not allow you to take a test or start your
vehicle.
If your unit locks out or is not operating properly, we may ask you to tow your vehicle to the
nearest Smart Start location.
If the problem is found to be with the device, we will credit your account for the amount of the
tow bill.
You are responsible for the tow bill if the problem is not unit related.
Please contact your local service center for a phone number to a preferred towing company in your
area.
Towing costs which exceed $100 MUST be arranged through the Smart Start service center
manager.
Unlock Codes
A Remote Unlocking service is available if your unit goes into a lockout and you cannot get to a
service center.
You will be given a code from our corporate office and you enter this code into the device using
the keypad.
When the code is successfully entered, the device will operate normally. You are required to take
and pass a test before starting the vehicle.
This code will extend your lockout grace period for no more than six (6) hours.
Note: The code is only good one time.
Note: The code does not bypass the device.

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SSI-2035 User Manual
Rev. January-2018
Page 15
Displayed Messages and Troubleshooting Guide
Displayed Message
LEDs
Description
Action
PLEASE WAIT
The unit is preparing for a breath test.
Wait until unit displays BLOW.
BLOW
The unit is ready to accept a breath test.
Blow steadily into the mouthpiece and remember to HUM (if required).
TEST
The unit is accepting the breath being exhaled into the
mouthpiece.
Keep Blowing and remember to HUM (if required)!
BLOW LONGER
The breath sample was too short.
Repeat test and blow longer.
BLOW SOFTER
You were blowing too hard.
Repeat test and blow softer.
DON’T INHALE
The unit detected air was sucked from the mouthpiece.
Repeat test and do not suck air from the mouthpiece.
PLEASE RETRY
Excessive moisture build up or obstruction in the vent.
Wait until moisture has evaporated or remove obstruction from the vent.
PASS
The alcohol measured in the breath sample was below
the preset fail level.
You can start the car.
VIOL
The alcohol measured in the breath sample was above
the preset fail level.
You cannot start the car.
FAIL
The alcohol measured in the breath sample was above
the preset fail level.
You cannot start the car.
FAIL
LOCK x:xx:xx
Temporary lockout condition due to excessive repeated
failed breath tests
You must wait until the countdown timer has ended before testing again.
SvcLckxxhr
A reminder of the number of hours remaining before the
unit goes into permanent lockout due to missing your
service appointment.
Call your local service center to arrange an appointment to have your interlock serviced.
ViolLckxxhr
A reminder of the hours remaining before lockout due to
violations.
Call your local service center to arrange an appointment to have your interlock serviced.
APPT MM/DD
A reminder that your appointment date is
approaching.
Call your local service center to arrange an appointment to have your interlock serviced.
LOCKOUT SRVC
The device is in permanent lockout due to missing the
appointment date.
Call your local service center.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 16
Displayed Message
LEDs
Description
Action
LOCKOUT VIOL
The device is in permanent lockout due to violations.
Call your local service center.
RECALL
The device has an error.
Switch ignition off/on and repeat test. If message reappears, call your local service center or
Smart Start Customer Service.
(No messages on
display –LEDs are
working)
The display may have stopped working, but the device is
still functioning.
Perform test normally.
Call your local service center.
(No messages on
display –LEDs are
not working)
The device has an error.
Call your local service center or Smart Start Customer Service.
PASS (but cannot
start the car)
The device has an error.
Call your local service center or Smart Start Customer Service.
Table 1 Displayed Messages & Troubleshooting Guide
For all further questions, please contact your local service center, Smart Start Customer Service or visit www.smartstartinc.com and go to the Information for Clients –Product Support page.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 17
Maintenance
Service & Calibration
Regular service and calibrations must be performed on the device. These must be performed:
•Only by an authorized Smart Start, Inc. Service Center.
•When the service lockout warning message SvcLckxxhr is displayed.
•At your next scheduled appointment
Smart Start will check the calibration of the interlock at every service.
Disposal of the device
The SSI-2035 must not be disposed of using common household disposal methods. The device can
be returned to Smart Start, LLC or a Smart Start, LLC authorized service center. Please contact
Smart Start, LLC Customer Service at 1-800-880-3394 for further information.
Spare Parts & Accessories
•Mouthpiece
•Handset Mount
•Mouthpiece cover
If your handset mount needs replacing or you require extra mouthpieces or another mouthpiece
cover, please contact our service personnel.

Smart Start LLC
SSI-2035 User Manual
Rev. January-2018
Page 18
Service and Support
Customer Service Contact Information
Contact Smart Start Customer Service at 1-800-880-3394 and a live person will help you 24/7/365.
If you leave a message, be sure to include your area code, phone number, and full name so that
we can return your call.
SSI-2035 Service
You will be instructed when to bring the device in for service and calibration. Be sure to make a
note of your service appointment time.
If your vehicle needs service, have the service technician call Smart Start for instructions. Keep
receipts from the shop indicating the date and time it was in for service as well as the date and
time it was picked up.
If you need to replace your battery or starter, keep the receipt of purchase and keep the time
between disconnecting the battery and reconnecting it as short as possible.
After-Hours Service
If you need service after normal business hours, call us toll free at 1-800-880-3394. Our Customer
Support Center is staffed 24/7/365 to help. If you leave a message, be sure to include your area
code, phone number, and full name or we may not be able to return your call.
Support Locations
Please visit www.smartstartinc.com to determine the location of your nearest Smart Start Service
center.

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SSI-2035 User Manual
Rev. January-2018
Page 19
Technical Data
Sensor
Electrochemical (Fuel Cell)
Operating & Storage
Conditions
Temperature: -40°F to 185°F (-40°C to + 85°C)
Humidity: 20% to 98% r.h.
Pressure: 70 to 110 kPa
No influences of change in altitude on the measurement result
Protection Class
IP42
Warm-up Time
above 68°F /20°C < 25 seconds
at -40°F / -40°C < 3 minutes
Breath Sample Volume
Deep Lung, Adjustable
Display of Result
PASS, WARN, FAIL, VIOL
Numerical: %BAC, mg/L
Visual Alerts
Color Graphic LCD with text messages
Bi-color LEDs
Audible Alerts
Speaker with variable tone signals
Size
Head Unit: 4.8 x 2.6 x 1.8 in. (123 x 67 x 45 mm)
Relay Unit: 5.9 x 3.5 x 1.4 in. (150 x 90 x 35 mm)
Weight
Head Unit: 5.6 oz. (160 grams)
Relay Unit: 10.5 oz. (300 grams)
Operating Voltage
Nominal: 12 VDC
Minimum: 6.5 VDC
Power consumption
Maximum: < 4 A
Stand-by: < 5 mA
Control Outputs
15 A continuous
40 A peak
Certifications
NHTSA Model Specifications for BAIIDs: 2013
CSA Z627-16: 2016
EN 50436-1:2014, EN 50436-2:2014
E-Mark
Table 2 SSI-2035 Technical Data

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SSI-2035 User Manual
Rev. January-2018
Page 20
Ignition Interlock Client Checklist
** Please initial each space indicating your understanding of Smart Start’s requirements **
____ I have watched the training video.
____ I received a copy of my written user instructions and understand those instructions.
____ The lease agreement was explained to me and I understand it fully.
____ The warranty option was explained to me in detail.
____ I have read, understand, and accept the lease warranty information and instructions, removal
information, and written instructions as explained by the technician and as stated in the lease
agreement.
____ I have been instructed on the proper use of the device in my own vehicle.
____ I understand that I must rinse my mouth out with water prior to any test.
____ I understand that I must take a validating test after any failed test. A failed test is any reading
other then PASS.
____ I understand that bypassing and/or tampering with the device will result in additional charges
and notification to my monitoring authority.
____ I understand that anyone can drive my vehicle, but they must use the device, and I am
responsible for all readings recorded by the device.
____ I understand that if I am the driver of the vehicle, letting someone else take a test for me is a
program violation.
____ I understand that I must maintain a journal of events surrounding failed readings or problems
with the device.
____ I understand that I must always practice safe driving when using the device. I also understand
that I have ___ minutes to complete the rolling re-test.
____ I understand that I must call Smart Start before having services performed on my vehicle so that
we may educate the mechanic on how to work with the device.
____ I understand I will treat Smart Start employees and technicians respectfully.
____ I am comfortable with the preceding and know to call 1-800-880-3394 with any questions or
concerns.
Signature of Client Date
Printed Name of Client D.O.B.
Signature of Tech Date
Service Location
SMART START, LLC
500 E Dallas Road Suite 100 Grapevine, TX 76051
1-800-880-3394 SmartStartInc.com
Smart Start, LLC does not discriminate any individual based on race, color, religion, sex, or national origin.