Smart watch H20NVR4 User manual

SmartWatch® Network Video Recorder
H20NVR4 / H20NV8 / H20NVR16
Installation Manual

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Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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This manual is applicable to the models listed in the following table.
Model
Type
H20NVR4
H20NVR8
H20NVR16
Network Video Recorder

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Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like AXIS, Brickcom, Bosch, PANASONIC,
SAMSUNG and SANYO, and network cameras that adopt ONVIF or PSIA protocol.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 4, 8 or 16 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output recording is configurable.
Local Monitoring
Simultaneous HDMI and VGA outputs.
HDMI output and VGAoutput at up to 1920×1080 resolution.
Multiple screen display in live view is supported, display spot sequence of channels is adjustable.
Live view screen can be switched in group, manual and automatic cycle.
Quick setting menu.
Motion detection, video tampering, video exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 2 SATAhard disks can be connected. (Each disk with a maximum of 4TB storage capacity.)
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
Support S.M.A.R.T. and bad sector detection.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD management; different capacity can be assigned to different channels.
Recording and Playback
Holiday recording schedule configuration.
Continuous and Event video recording parameters.
Multiple recording types: manual, schedule, alarm, motion, motion or alarm, motion & alarm.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule
and manual recording.
Searching record files by events (alarm input/motion detection).
Tagging for recorded files, searching and play back by tags.
Locking and unlocking record files.
Local redundant recording.
Search and playback by channel number, recording type, start time, end time, etc.
Smart search for selected area on camera.
Zooming in playback.
Reverse playback in multi-channel.

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Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback,
and locating by dragging the mouse.
8 channel synchronous playback at 4CIF real time.
Backup
Export video data by USB or SATA device.
Export video clips when in playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarms for video loss, motion detection, tampering, abnormal signal, video input/output, illegal login,
network disconnected, IP confliction, abnormal record, HDD error, and HDD full, etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output.
Automatic restore when system is normal.
Other Local Functions
Operable by mouse and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
1 self-adaptive 10M/100M/1000M network interface.
Up to 8 independent PoE network interfaces for H20NVR8 and H20NVR16, and 4 independent PoE
network interfaces for H20NVR4.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are
supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnP.
Remote web browser access by HTTPS (ensures high security).
Remote playback via RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and support downloading
files broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote locking and unlocking of mouse.
Remote HDD initializing and program upgrading.
Remote system restart and shutdown.
RS-485 transparent channel transmission.
Alarm information can be sent to the remote host.
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.

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Two-way audio and voice broadcasting.
Embedded WEB server.

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TABLE OF CONTENTS
Product Key Features ..............................................................................................................................5
Chapter 1 Introduction..............................................................................................................................12
1.1 Front Panel ....................................................................................................................................13
1.2 IR Remote Control Operations......................................................................................................13
1.3 USB Mouse Operation ..................................................................................................................17
1.4 Input Method Description..............................................................................................................18
1.5 Rear Panel .....................................................................................................................................19
Chapter 2 Getting Started .........................................................................................................................20
2.1 Starting Up and Shutting Down the NVR......................................................................................21
2.2 Using the Wizard for Basic Configuration.....................................................................................22
2.3 Adding and Connecting the IP Cameras........................................................................................26
2.3.1 Adding the Online IP Cameras.............................................................................................26
2.3.2 Editing the Connected IP cameras and Configuring Customized Protocols.........................29
2.3.3 Editing IP cameras connected to the PoE interfaces ............................................................32
Chapter 3 Live View ..................................................................................................................................34
3.1 Introduction of Live View .............................................................................................................35
3.2 Operations in Live View Mode......................................................................................................36
3.2.1 Using the Mouse in Live View.............................................................................................36
3.2.2 Quick Setting Toolbar in Live View Mode ..........................................................................37
3.3 Adjusting Live View Settings........................................................................................................39
3.4 User Logout...................................................................................................................................41
Chapter 4 PTZ Controls............................................................................................................................42
4.1 Configuring PTZ Settings..............................................................................................................43
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................44
4.2.1 Customizing Presets.............................................................................................................44
4.2.2 Calling Presets .....................................................................................................................44
4.2.3 Customizing Patrols.............................................................................................................45
4.2.4 Calling Patrols .....................................................................................................................47
4.2.5 Customizing Patterns...........................................................................................................48
4.2.6 Calling Patterns....................................................................................................................49
4.3 PTZ Control Toolbar .....................................................................................................................50
Chapter 5 Record Settings.........................................................................................................................51
5.1 Configuring Recording Parameters ...............................................................................................52
5.2 Configuring Record Schedule .......................................................................................................54
5.3 Configuring Motion Detection Record..........................................................................................57
5.4 Configuring Alarm Triggered Record............................................................................................59
5.5 Manual Record..............................................................................................................................61
5.6 Configuring Holiday Record .........................................................................................................62
5.7 Configuring Redundant Recording................................................................................................63
5.8 Configuring HDD Group for Recording........................................................................................65
5.9 Files Protection..............................................................................................................................67

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Chapter 6 Playback....................................................................................................................................69
6.1 Playing Back Record Files ............................................................................................................70
6.1.1 Playing Back by Channel.....................................................................................................70
6.1.2 Playing Back by Time..........................................................................................................72
6.1.3 Playing Back by Event Search.............................................................................................73
6.1.4 Playing Back by Tag............................................................................................................76
6.1.5 Playing Back by System Logs .............................................................................................79
6.1.6 Playing Back External File ..................................................................................................80
6.2 Auxiliary Functions of Playback ...................................................................................................81
6.2.1 Playing Back Frame by Frame.............................................................................................81
6.2.2 Smart Search........................................................................................................................81
6.2.3 Digital Zoom........................................................................................................................84
6.2.4 Reverse Playback of Multi-channel .....................................................................................84
Chapter 7 Backup ......................................................................................................................................86
7.1 Backing up Record Files ...............................................................................................................87
7.1.1 Backing up by Normal Video Search...................................................................................87
7.1.2 Backing up by Event Search................................................................................................89
7.1.3 Backing up Video Clips .......................................................................................................92
7.2 Managing Backup Devices............................................................................................................94
Chapter 8 Alarm Settings..........................................................................................................................96
8.1 Setting Motion Detection Alarm....................................................................................................97
8.2 Setting Sensor Alarms ...................................................................................................................99
8.3 Detecting Video Loss Alarm........................................................................................................101
8.4 Detecting Video Tampering Alarm..............................................................................................103
8.5 Handling Exceptions Alarm.........................................................................................................105
8.6 Setting Alarm Response Actions .................................................................................................106
8.7 Triggering or Clearing Alarm Output Manually ..........................................................................108
Chapter 9 Network Settings ....................................................................................................................109
9.1 Configuring General Settings...................................................................................................... 110
9.2 Configuring Advanced Settings................................................................................................... 111
9.2.1 Configuring PPPoE Settings.............................................................................................. 111
9.2.2 Configuring DDNS............................................................................................................ 111
9.2.3 Configuring NTP Server.................................................................................................... 115
9.2.4 Configuring SNMP............................................................................................................ 116
9.2.5 Configuring Remote Alarm Host ....................................................................................... 116
9.2.6 Configuring Multicast........................................................................................................ 117
9.2.7 Configuring RTSP.............................................................................................................. 118
9.2.8 Configuring Server and HTTP Ports.................................................................................. 118
9.2.9 Configuring HTTPS Port................................................................................................... 118
9.2.10 Configuring Email ............................................................................................................. 119
9.2.11 Configuring UPnP™..........................................................................................................120
9.2.12 Configuring High-speed Download...................................................................................122
9.3 Checking Network Traffic...........................................................................................................123
9.4 Configuring Network Detection ..................................................................................................124

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9.4.1 Testing Network Delay and Packet Loss............................................................................124
9.4.2 Exporting Network Packet.................................................................................................124
9.4.3 Checking the Network Status.............................................................................................125
9.4.4 Checking Network Statistics..............................................................................................126
Chapter 10 HDD Management .................................................................................................................127
10.1 Initializing HDDs ........................................................................................................................128
10.2 Managing Network HDD ............................................................................................................130
10.3 Managing HDD Group................................................................................................................132
10.3.1 Setting HDD Groups..........................................................................................................132
10.3.2 Setting HDD Property........................................................................................................133
10.4 Configuring Quota Mode.............................................................................................................135
10.5 Checking HDD Status .................................................................................................................137
10.6 HDD Detection............................................................................................................................138
10.7 Configuring HDD Error Alarms..................................................................................................140
Chapter 11 Camera Settings .....................................................................................................................141
11.1 Configuring OSD Settings...........................................................................................................142
11.2 Configuring Privacy Mask...........................................................................................................143
11.3 Configuring Video Parameters ....................................................................................................144
Chapter 12 NVR Management and Maintenance ...................................................................................145
12.1 Viewing System Information.......................................................................................................146
12.1.1 Viewing Device Information..............................................................................................146
12.1.2 Viewing Camera Information.............................................................................................146
12.1.3 Viewing Record Information .............................................................................................146
12.1.4 Viewing Alarm Information...............................................................................................147
12.1.5 Viewing Network Information...........................................................................................147
12.1.6 Viewing HDD Information ................................................................................................148
12.2 Searching & Export Log Files.....................................................................................................148
12.3 Importing/Exporting Configuration Files....................................................................................152
12.4 Upgrading System.......................................................................................................................153
12.4.1 Upgrading by Local Backup Device..................................................................................153
12.4.2 Upgrading by FTP .............................................................................................................153
12.5 Restoring Default Settings...........................................................................................................154
Chapter 13 Others......................................................................................................................................155
13.1 Configuring General Settings......................................................................................................156
13.2 Configuring DST Settings ...........................................................................................................157
13.3 Configuring More Settings for Device Parameters......................................................................158
13.4 Managing User Accounts.............................................................................................................159
13.4.1 Adding a User....................................................................................................................159
13.4.2 Deleting a User ..................................................................................................................161
13.4.3 Editing a User ....................................................................................................................161
13.5 Logging out / Shutting down / Rebooting Device .......................................................................163
Appendix .................................................................................................................................................164
Glossary.................................................................................................................................................165
List of Compatible IP Cameras ..............................................................................................................166

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Chapter 1 Introduction

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1.1 Front Panel
Figure 1. 1 H20NVR4, H20NVR8, H20NVR16 Front Panel
Table 1. 1 Description of Front Panel
No.
Name
Description
1
Status
Indicator
Power
The power indicator turns yellow when system is running.
Status
Status indicator blinks red when data is being read from or written to
HDD.
Tx/Rx
TX/RX indictor blinks yellow when network connection is functioning
correctly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
1.2 IR Remote Control Operations
The NVR can be controlled by the IR remote control (provided), shown in Figure 1. 2. Batteries (2×AAA) must be
installed before operation.

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Figure 1. 2 Remote Control
Table 1. 2 Description of the Soft Keyboard Icons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enables/Disables Remote Control.
3
Alphanumeric Buttons
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in All-day Playback mode.
4
EDIT Button
Edit text fields. When editing text fields, it will also function as a
Backspace button to delete the character in front of the cursor.
On checkbox fields, pressing the button will tick the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/Exit the USB device folder.
5
A Button
Adjust focus when in the PTZ Control menu.
It can also be used to switch between input methods (upper and lowercase
alphabet, symbols and numeric inputs).
6
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press to call presets.
Playback mode to turn on/off audio.
7
PLAY Button
To enter All-day Playback mode.
Auto scan in the PTZ Control menu.

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No.
Name
Description
8
INFO Button
Reserved.
9
VOIP Button
To switch between the main and spot output.
In PTZ Control mode, it can be used as zoom.
10
MENU Button
To return to the main menu.
Press and hold the button for 5 seconds will turn off the audible key beep.
In PTZ Control mode, the MENU/WIPER button will start wiper (if
applicable).
In Playback mode, it is used to show/hide the control interface.
11
PREV Button
Switch between single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the
A/FOCUS+ button.
12
DIRECTION Button
Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and
slow down recorded video. The Left and Right button will select the next
and previous record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the PTZ direction.
ENTER Button
Confirm selection in any of the menus.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will forward the
video to the next frame.
13
PTZ Button
In Auto-switch mode, it can be used to stop /start auto switch.
14
ESC Button
Back to the previous menu.
Press for Arming/disarming the device in Live View mode.
15
RESERVED
Reserved for future usage.
16
F1 Button
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ lamp (if applicable).
In Playback mode, it is used to switch between play and reverse play.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
In synchronous playback mode, it is used to switch between channels.
Troubleshooting Remote Control:
Make sure you have installed the batteries correctly in the remote control. The IR receiver in the front panel.
If there is no response after you press the remote, follow the procedure below.
Steps:
1. Go to Menu > Settings > General > More Settings by using the mouse.
2. Check and remember the NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.

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4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.

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1.3 USB Mouse Operation
1. Plug USB mouse into one of the USB interfaces on the front or rear panel of the NVR.
2. The mouse should automatically be detected.
The operation of the mouse:
Table 1. 3 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.

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1.4 Input Method Description
Figure 1. 3 Soft Keyboard
Soft keyboard:
Table 1. 4 Soft Keyboard Icons
Icons
Description
Icons
Description
/
Lowercase/Uppercase
English
Symbols
Space
Backspace
Enter
Exit

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1.5 Rear Panel
Figure 1. 4 H20NVR4 Rear Panel
Figure 1. 5 H20NVR8 & H20NVR16 Rear Panel
No.
Item
Description
1
LAN Network Interface
Connector for LAN (Local Area Network).
2
RS-485 Interface
Connects to RS-485 devices.
3
Power Supply
100~240VAC power supply
4
Power Switch
Switch for turning on/off the device.
5
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
6
GND
Ground (needs to be connected when NVR starts up).
7
HDMI Interface
HDMI video output connector.
8
VGA Output
VGA output.
9
Audio In
RCA connector for audio in
10
Audio Out
RCA connector for audio output
11
Network interfaces with
PoE
Network interface for cameras (PoE).

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Chapter 2 Getting Started