SMART LightRaise User manual

Installation Guide
Installation and User’s Guide

At SMART, we’re always improving our customers’ experience by
offering free software upgrades. In the past, we’ve made new features
such as handwriting recognition, USB support and SMART Recorder
available to all customers, new and old alike. Register your SMART
LightRaise projector mount to be notified of free upgrades like these in
the future.
We also want to give you the best technical support possible.
Please help us by registering your SMART LightRaise projector mount
and keeping this information available:
:
:
Serial Number
Date of Purchase
Register online at: www.smarttech.com/products/registration
Notice to European Customers
FCC Warning
Trademark Notice
Copyright Notice
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
LightRaise and SMART Board are trademarks of SMART Technologies Inc. Microsoft and Windows are registered
trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple and Macintosh are trademarks of Apple
Computer, Inc., registered in the U.S. and other countries. Phillips is a registered trademark of Phillips Screw Company.
TORX is a trademark of Textron Inc. All other third-party product and company names are mentioned for identification
purposes only and may be trademarks of their respective owners.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language in any form by any means without the prior written consent of SMART Technologies Inc. Information in
this manual is subject to change without notice and does not represent a commitment on the part of the vendor.
© 2002 SMART Technologies Inc. All rights reserved. Printed in Canada 04/2002.
Registration Benefits

Important Information i
Important Information
This guide describes the installation of the SMART LightRaise™ projector mount on a
standard concrete or cinder block wall or a supported framed wall, as detailed on page 12. If
you have any other material cladding your wall (such as brick and masonry), consult
professionals with the appropriate expertise. We don't recommend installation on an
unsupported wall because writing on the SMART Board™ interactive whiteboard may cause
the boom to vibrate and interfere with the board's orientation.
A qualified service technician must install your LightRaise unit.
WARNING
The projector used with the SMART LightRaise projector mount is a high-brightness light source. Do
not view directly or stare into the beam of light created by the projector. Be especially careful to
instruct children not to look in the direction of, or stare at, the beam of light.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.
WARNING
The SMART LightRaise unit is projector-specific. When you order your unit, the model of boom and
console as well as the projector mounting accessories are selected to match the projector you have
specified. Do not mount any other projector or equipment. Any other weight hung from the LightRaise
boom may cause the boom to bend or break, which can injure anyone beneath it.
WARNING for European Customers
The SMART LightRaise console should be used only with European TN and TT power distribution
systems.
It is not suitable for older, IT-type power distribution systems found in some European countries. "This
system (IT-type) is widely used isolated from earth, in some installations in France, with impedance to
earth, at 230/400V, and in Norway, with voltage limiter, neutral not distributed, at 230V line-to-line."
(IEC60950:1999)
Contact qualified personnel if you are uncertain of the type of power system available where the
SMART LightRaise unit is to be installed.

ii Important Information
Other Precautions
For operating safety and to avoid damage to the SMART LightRaise projector mount, read this
guide carefully before setting up and using it. Observe the following precautions:
1 Adding more weight or applying an unexpected force to the boom may cause it to break
and possibly cause injury.
2 Do not hang anything from the boom, hit or jostle it in any way or remove the struts.
3 Sitting or leaning on the console may cause damage.
4 The upper boom bracket and console bracket must each be fixed to at least two wall studs
or two places in concrete. We recommend the brackets be attached to each stud in more
than one location. We don't recommend installation on an unsupported wall because this
type of wall may cause the boom to vibrate when someone is writing on the SMART
Board interactive whiteboard. See page 12 for a definition of an unsupported wall.
5 Avoid setting up and using the LightRaise projector mount in an area with excessive levels
of dust, moisture, humidity or cigarette smoke.
6 Do not attempt to modify the power cord. Handle the power cord carefully and avoid
excessive bending. The power cord should be routed so that it is unlikely to be walked on
or pinched by items placed upon or against it. If you must run the cable over the floor, lay
the cable in a flat, straight line and secure it to the floor with tape or a cable management
strip in a contrasting color.
7 The LightRaise console is equipped with a three-wire grounding-type plug. This plug will
only fit into a grounding-type power outlet. If you are unable to insert the plug into the
outlet, contact your electrician to replace the obsolete outlet. Do not defeat the safety
purpose of the grounding-type plug.
8 The installation must ensure direct and clear access to the main power plug.
9 Unplug the console during electrical storms or if the console will not be used over a long
period of time.
10 If replacement parts are required, the service technician must use replacement parts
specified by SMART Technologies Inc. or parts with the same characteristics as the
original that have been approved by SMART Technologies Inc.
11 Ensure the door brackets do not pinch the console cables. See page 46 for the proper
positioning of these cables as they leave the console.
12 Only authorized personnel should service the unit. Do not service your projector while it is
attached to the boom. Remove it for servicing. For details, read the supplemental
instructions supplied with the projector mount.
13 If the power supply to the unit is cut off while the system is running, wait at least two
minutes before you press the System On button. The LightRaise console may not power
up because it is waiting until the projector lamp has cooled. Consult the projector's user
manual for instructions.

Important Information iii
A Note about This Guide
The SMART LightRaise Installation and User's Guide details how to install the console and
the boom of the SMART LightRaise projector mount with:
•a computer using the Microsoft® Windows® operating system
or
a Macintosh G4 computer
•either a SMART Board 560 or 580 interactive whiteboard
•a supported projector (supported projectors are listed at www.smarttech.com/lightraise)
This guide doesn't contain information for earlier versions of Macintosh computers.
If you have purchased only one of the components of the LightRaise projector mount, only
certain sections of this manual apply to your installation. Nevertheless, wall specifications and
other general information may apply. If you aren't using LightRaise projector mount with a
SMART Board interactive whiteboard, you won't need to mount the hanger bracket or the
spacer bracket.
Console Purchased Separately
If you have purchased the console separately, you'll benefit from the integrated controls and
the ease of use that the console provides.
Follow the instructions that pertain only to the installation of the console itself.
1 Mount the console bracket on the wall following the instructions on
pages 14–21. Ensure that the top of the console bracket is 26½" (67.3
cm) from the floor.
2 Affix the console to the console bracket following the instructions on pages 37–38.
3 Mount the SMART Board interactive whiteboard following the instructions that came with
your board. However, connect it to the console's Control System as described on page 45.
The minimum distance between the console and the board is 1½" (3.8 cm). The
instructions in this guide assume that you are mounting the console 2" (5 cm) above the
floor.
NOTE: If you are not using a supported projector, the control panel on your console won't
work as described in this guide.
4 Connect the cables inside the console and to your supported projector following the
instructions on pages 39–43. Keep in mind that you may not have the specified bundle of
cables coming from the boom.
5 Make the final connections following the instructions on page 46.
6 Adjust your computer following the instructions on pages 47–49.
Provided you are using a supported projector, use the operating information on pages 50–53
and the servicing information on pages 56–57.
Floor
Top of Console Bracket
26½"
(67.3 cm)

iv Important Information
Boom Purchased Separately
If you have purchased the boom separately, follow instructions that pertain only to the
installation of the boom itself.
1 Mount the boom brackets following the instructions on pages 21–26. However, since the
console mounting bracket isn't available, you must measure 26½" (67.3 cm) from the floor
and mark the wall. Use this mark as your starting point for template tool usage.
2 Install the boom following the instructions on pages 27–36.
3 Install the SMART Board interactive whiteboard following the instructions on pages 44–45.
However, disregard the connection information. Instead, follow the connection instructions
contained in the SMART Board User's Guide.
For servicing information, follow the guidelines on pages 56–57.
General Operating Environment
The SMART LightRaise product is designed to work trouble-free within the following ranges:
Temperature range 41°
°°
°F to 88°
°°
°F (5
°
°°
°
C to 31
°
°°
°
C)
Pressure range Sea level to 6,000' (1,829 m)
Humidity 90% relative humidity, non-condensing
Dirt or dust in the environment Normal office environment

Contents
Contents
Important Information ............................................................................................. i
Other Precautions ........................................................................................................................ii
A Note about This Guide ............................................................................................................iii
General Operating Environment .................................................................................................iv
Introducing the SMART LightRaise Projector Mount .......................................... 1
Supported Projectors .................................................................................................................. 2
Room Dimensions and Requirements ........................................................................................ 2
Boom Features ........................................................................................................................... 3
Console Features........................................................................................................................ 4
Control Panel Features ............................................................................................................... 5
Care and Cleaning ...................................................................................................................... 5
SMART LightRaise Projector Mount Parts ........................................................... 6
Unpacking the SMART LightRaise Projector Mount................................................................... 6
Console Hardware Kits ............................................................................................................... 7
Boom Hardware Kits ................................................................................................................... 8
Fasteners .................................................................................................................................... 9
Locating the Serial and Identification Numbers ........................................................................ 10
Installation Overview............................................................................................ 11
Room Specifications ................................................................................................................. 11
Wall Specifications and Mounting Information.......................................................................... 12
Tools Required.......................................................................................................................... 12
Removing an Existing SMART Board Interactive Whiteboard.................................................. 13
Order of Installation................................................................................................................... 13
1. Mounting the Wall Brackets............................................................................. 14
Marking the Wall and Mounting the Console Bracket............................................................... 14
Marking the Wall and Mounting the Remaining Brackets......................................................... 21
2. Installing the Boom .......................................................................................... 27
Attaching the Boom .................................................................................................................. 27
Finishing the Boom Installation.................................................................................................29
3. Installing the Console ...................................................................................... 37
Mounting the Console............................................................................................................... 37
Installing the Cable Cleats ........................................................................................................ 38
4. Connecting the Cables..................................................................................... 39
5. Installing the SMART Board Interactive Whiteboard and Projector............. 44
6. Finalizing the Installation................................................................................. 46
Making the Final Connections .................................................................................................. 46
Adjusting the Computer ............................................................................................................ 47

Contents
Operating the SMART LightRaise Projector Mount........................................... 50
Interpreting the Control Panel Indicators.................................................................................. 50
Using the SMART LightRaise Projector Mount ........................................................................ 51
Automatic Shut-Off Feature......................................................................................................52
Changing the Volume Level ..................................................................................................... 53
Changing the Projector's Input Source..................................................................................... 53
Using Your SMART Board Interactive Whiteboard .................................................................. 53
Using an External Computer ............................................................................... 54
Activating Your Video Port........................................................................................................ 55
Servicing the SMART LightRaise Projector Mount............................................ 56
Lowering the Boom................................................................................................................... 56
Upgrading Your Firmware ........................................................................................................ 57
Customer Support ................................................................................................ 58
Contacting SMART Technical Support..................................................................................... 58
Other SMART Contacts............................................................................................................58
Product Warranty...................................................................................................................... 59
Registration Card Information...................................................................................................59
Appendix A: Console Functional Diagram......................................................... 60
Appendix B: Console Running Wire List............................................................ 61
Index ...................................................................................................................... 63

SMART LightRaise Installation and User's Guide 1
Introducing the SMART LightRaise
Projector Mount
The SMART LightRaise projector mount is an integrated solution to house your projector, your
computer and either a VCR or DVD player connected to your front-projection SMART Board
interactive whiteboard. The LightRaise projector mount eliminates the need for a projector
ceiling mount. Hidden from sight are the connections between the wall-mounted SMART
Board 560 or 580 interactive whiteboard, supported projector and either a computer running
the Windows operating system or a Macintosh G4 computer.
The LightRaise projector mount consists of two main parts: a boom and a console.
The boom perches over your wall-mounted SMART Board interactive whiteboard to hold an
approved projector the correct distance from the board. The console nestles beneath the
board, housing an internal computer, a VCR or DVD player, and the cable connections for all
components. A wireless infrared (IR) keyboard also comes with the LightRaise console.
Cables to connect an external computer are stowed at the console's side so guest laptop
users can easily connect and quickly access the functionality of the SMART Board interactive
whiteboard.
Boom
Console
The Fully Installed SMART LightRaise Projector Mount
NOTE: You may have purchased one of the parts separately from the other. While most of the
information contained in this guide pertains to either the console or the boom, most installation
instructions are aimed at the installer of both pieces. Read carefully the information on
pages iii–iv for recommended sections for your installation.

2SMART LightRaise Installation and User's Guide
The LightRaise mount is easily installed by a qualified service technician, who may be a
SMART Technologies Inc. technical staff member or your SMART reseller, or any member of
your own staff qualified to perform the installation.
The LightRaise projector mount requires little maintenance. Its presence makes working
with a SMART Board interactive whiteboard easier. Since your projector doesn't get
jostled, you don't need to repeatedly perform an orientation procedure on your interactive
whiteboard.
The features of the LightRaise projector mount include:
•a built-in audio system with two speakers
•a wireless infrared (IR) keyboard
•easy access to your internal computer, VCR or DVD player
•easy access to the control panel, which contains projector and volume controls
•a control system for all your cable connections
•all cables required to connect your projector, SMART Board interactive whiteboard,
internal computer, VCR or DVD player, and external computer
•a hinged boom for easy access to the projector
•tamper-resistant fasteners and a locking console to secure your equipment
Supported Projectors
SMART Technologies Inc. has tested various projectors with the LightRaise boom. Our
requirements include projector weight, throw distance and minimal tilt of the SMART
Board whiteboard in order to get a clear, square projected image. An up-to-date listing of
supported projectors is available on our Web site in the Specifications section for the
LightRaise product (www.smarttech.com/lightraise).
NOTE: The projectors used with the LightRaise projector mount are smaller and generate
more heat than larger models. If your projected image quality deteriorates after the
LightRaise mount has been in use, check the projector's power or status indicator. If it is
flashing, turn the LightRaise console off for approximately five minutes to give the
projector a chance to cool down. Consult your projector's user manual for information on
how to interpret its power and status indicators.
Room Dimensions and Requirements
The LightRaise projector mount is designed for a room at least 6' x 10' (1.8 m x 3.0 m) with a
ceiling of 96" (244 cm). In addition, 42" (183 cm) of wall space width is required to
accommodate the SMART Board interactive whiteboard. If anything hangs from the ceiling,
ensure it won't interfere with the boom and the projector.
If your chosen location doesn't meet these dimensions or requirements, see pages 11–12 for
more alternatives or call SMART Technologies Inc. for recommendations.