Smarter Smc10 User manual

Coee

Instruction manual

MODEL SMC10

Manuel utilisateurs

Manuale d’Istruzioni

Bedienungsanleitung

Folleto de instrucciones

Bedienungsanleitung

Download the ocial app

www.smarter.am/smarterapp

Available on iOS and Android

Safety

Intended use .......................................................................................................

General safety instructions .................................................................................

Installation

Before rst use ...............................................................

Specications and Requirements .................................................................................

Getting connected ...........................................................................................

Product features

Using the product ...........................................................12...................................................

Resetting ......................................................................................

Screen Notications .......................................................................................

App Notications ........................................................................................

Changing colour panels ....................................................

Troubleshooting

Frequently asked questions ....................................................................

Care and cleaning

Cleaning ............................................................................................................

De-scaling ............................................................................................................

Warranty and service

Smarter warranty ..............................................................................................

Customer service ..............................................................................................

Contents

Due to continued product improvement.

please refer to the application for accurate

and up-to-date instructions on using the

in-app product features.

• Do not position the power cord on sharp edges or leave it

trailing.

• Protect the power cord from heat and oil.

• Do not position the appliance above hot surfaces, hob

burners or inside a hot oven.

• Do not position the appliance on surfaces sensitive to

water. Drips could damage it.

• Do not unplug the appliance with wet hands or by pulling

on the power cord.

• In the event of a fault with the appliance, repairs must be

performed only by qualied technicians.

Follow all safety instructions in order to use the appliance

safely.

• Never try to put out a re or ames with water. Turn o the

appliance, remove the plug from the socket and smother the

ames with a re blanket or other appropriate cover.

• Do not modify this appliance.

• Do not try to repair the appliance yourself or without the

assistance of a qualied technician.

• If the power supply cable is damaged, contact technical

support immediately.

• The carafe and keep warm plate can get very hot during

operation. Do not touch the hot surfaces. Use the handle

when handling the carafe.

• The heating element surface is subject to residual heat after

use. Be careful.

• Do not use the carafe if the handle is loose.

• Do not operate the appliance on an inclined surface.

• Do not move appliance or carafe when the appliance is

switched on.

Intended use:

• Only use the appliance indoors.

• The appliance has been designed specically for domestic use. It

must only be used to heat water and make coee as described in

this manual. Do not use the appliance for anything other than its

intended use.

• Appliances can be used by persons with reduced physical, sensory

or mental capabilities or lack of experience and knowledge if they

have been given supervision or instruction concerning use of the

appliance in a safe way and if they understand the hazards involved.

• Children shall not play with the appliance.

General safety instructions.

• Do not immerse the appliance, the power cord or the plug in

water or any other liquid.

• Never wash the appliance in the dishwasher.

• Do not use the appliance when the power cord or the plug is dam-

aged or when the appliance has been dropped or is

damaged in any way.

Safety

Read all instructions carefully before using

the appliance.

• Unplug the appliance when it is not being used, before cleaning and

if you notice any fault. Let the appliance cool down before cleaning.

• Do not overll the water tank (maximum1.5 litres), otherwise water

may leak out.

• Only use the appliance with water. Never ll the tank with other

liquids.

• Do not remove the carafe when the machine is in cycle.

• Check that the tank lid is correctly closed before turning on.

• Only use the appliance with the carafe provided.

• Do not use with a carafe made by another manufacturer.

• Do not touch the automated bean door as moving parts may be

sharp.

• Do not touch the internal bean grinder as moving parts may be

sharp.

• Only use original spare parts. The use of spare parts not approved by

the manufacturer could lead to res, electric shocks or personal injury.

• Only place the base on level surfaces.

• Do not use metal implements or scouring pads to clean the appliance

or carafe.

• Do not use the product without the panels securely xed.

• Switch o the appliance and disconnect from power supply before

changing accessories or touching moving parts.

Only use this product as designed for its intented purpose.

• To prevent damage to the appliance do not use alkaline cleaning

agents when cleaning. Use a soft cloth and a mild detergent.

• Cleaning and maintenance must never be performed by children

unless they are older than 8 and supervised.

• This appliance shall not be used by children. Keep the appliance and

its cord out of reach of children.

• This appliance can be used by children aged from 8 years and

above if they have been given supervision or instruction

concerning use of the appliance in a safe way and if they under-

stand the hazards involved.

• Children shall not play with the appliance.

• This appliance is intended for use in a home environment. Every

other use is considered improper. It also can be used in:

• sta kitchen areas in shops, oces and other working

environments;

• farmhouses;

• by clients in hotels, motels and other residential-type

environments;

• bed and breakfast type environments.

Notice: Under the inuence of electrostatic phenomenon, the

bean and medium strength settings may be aected. This would

require the user to restart the appliance at the power source.

Network standby power: 1.1W

The manufacturer shall not be liable for damage to persons or

property caused by.

• Use of the appliance other than as envisaged.

• Not having read the user manual.

• Tampering with any part of the appliance.

• Use of non-original spare parts.

• Failure to observe the safety instructions.

Before using the product for the rst time, please ensure that the appliance

is clean and all packaging has been removed from the inside and outside of

the product.

When using the product for the rst time please ll the tank with water to

the maximum 12-cup water level, run a full cycle using the‘lter’ option and

empty the carafe after the full cycle. We recommend repeating this process a

minimum of three times. Rell with clean water and then use.

We recommend the use of ltered water for the best taste experience.

Please check that your voltage rating complies with that of the product and

your router is compatible with the connectivity requirements shown on the

rating label of the product or in this instruction manual.

Before rst use

This symbol indicates that this

appliance should not be disposed

of in normal household waste. It

should be taken to your designated

local authority waste centre.

Start/Stop button

Grind mode button

Cup selection button

Coee strength button

LCD Screen

Colour panels

1.5 litre capacity tank

Glass carafe

Keep warm plate

Washable lter

Bean compartment

Grind adjuster

In the box:

Smarter Coee (Black)

Glass carafe

Red and Cream colour panels

Instruction manual

Specications

Voltage 220-240V

Frequency 50/60Hz

Power 900 - 1050W

please check that the voltage in

your country complies with that shown

on the base of the product.

Connectivity

Wireless 802.11b/g/n*

Security WPA/WPA2

Compatibility Android and iOS

*requires a 2.4ghz wireless

network router. No internet

access required.

Getting connected

Download

On your smartphone or tablet,

download the app from your

app store.

Search‘Smarter Coee’ or go to

www.smarter.am/smarterapp.

Plug in

Plug the Smarter Coee machine

into the power source and ll

with water.

Please make sure that it has been

cleaned and free of all packaging.

Connect

Open the app and follow the

in-app instructions to add a new

product.

You will need your wi router

password to connect.

Using the product

Adjust the coee strength

Adjust the coee strength between

weak, medium and strong to get the

perfect taste. Depending on which

strength you select the amount of

coee used per cycle will vary.

Select the cup amount

You can select between 1 and 12

cups by pressing the lower right

button on the coee machine

control panel. This feature can also

be controlled via the app.

Using whole beans

When using fresh beans, place a

maximum of 200g of coee beans into

the container on the top of the machine.

Select the ‘beans’option on the bottom

left button on the control panel.

Using pre-ground beans

To use pre-ground coee in the machine

open the door by pressing the chrome

button on the side of the machine. Pour

the coee into the removable lter and

close the door. Then select the ‘lter’

option on the screen by pressing the

bottom left button on the control panel.

Start a brewing cycle

Once your preferred settings are

shown on the screen press the

‘Start’ button to start the coee

brewing cycle.

START

Adjust the grind coarseness

By turning the knob on the top of the

machine, you can adjust the coarseness

of the beans after grinding. The ner the

beans, the smoother the coee.

Using the carafe

To start a brewing cycle, the carafe

must be present and placed

correctly in the coee machine.

Water level

You can view the water level via the

window at the side of the product

and also via the application. You will

be able to see if the water is empty,

low, half-full or full via the app.

Mulitple user access

Once setup on your wi network, you

can connect multiple devices to the

kettle by downloading the app and

simply connecting your wi network.

Emptying the tank

To empty the water tank, run a full 12-

cup cycle in ‘lter’ mode to run the tank

dry. There may be some residue water

left in the tank after this process. Please

ensure the carafe is present.

Relling the water tank

To rell the coee machine with water,

open the ap at the back of the machine

and use a jug to pour cool water up to

the 12-cup mark. Do not overll with

water. Excess water will ow out the back

of the machine.

Keep warm function

The coee machine will keep the

coee warm for up to 35 minutes after

a heating cycle has nished. These

settings can be adjusted within the

app features. The default setting is 5

minutes.

Default settings

Setting favourite/default settings on

the machine.

To adjust the default strength, cups

and coee type options, go into your

app settings and adjust the defaults.

The machine will then remember

those settings for when you use the

product manually.

Factory reset (including wi reset)

To reset the product including wi to

factory defaults on the machine, press and

hold the start button for 10 seconds. The

screen will then show a reset notication

on the screen.

Resetting the default settings

If you have changed the default screen

options on the machine and wish to

reset them, press and hold the start

button for 5 seconds and the screen

will show a reset notication and

sound two beeps to indicate a reset.

Resetting the product

reset

wi reset

Screen notications

Low water

If you select a larger amount of cups

than is available in the water tank, the

‘low water’ notication will appear to

alert you that there is not enough water

for the number of cups selected.

No water

If the water level is below 2 cups then

the machine will not allow any coee

to be brewed and the‘no water’

screen will appear. There must be

more than 2 cups of water in the tank.

1 to 12 cups can then be selected.

Brewing

During the coee cycle the‘brewing’

notication will appear. Settings can

then only be changed by pressing

the top left button to stop the cycle.

Ready! notication

Once the cycle is complete, the

‘ready!’ notication will appear on the

screen. Excess coee may pour for

a few seconds after the notication

until the pump is cleared.

After plugging the coee machine into

the power source, the ‘loading’screen

will appear for up to 10 seconds. If the

product has been set up on the wi

network and unplugged after use, it

may take up to 60 seconds for the wi

network to re-connect.

no water

low water

ready!

brewing

No Carafe

To start a brewing cycle, the carafe

must be present and placed correctly

in the coee machine. If the carafe

is removed the‘no carafe’screen

will appear and it will stop the cycle

automatically.

no carafe

Notications

Brew ready

Receive a notication to your

smartphone or tablet when your

coee machine has nished

heating. You can then prompt the

machine to keep warm for up to 35

minutes

Customise your notications

You can customise which notications

you do and do not wish to receive via the

app. You can also set the notications to

prompt you to turn the coee machine

on or to automatically have the coee

machine start at a specic time.

Wake-up mode

Set alarms and schedule the

coee machine to grind and brew

at chosen times. Set the app to

sound an alarm to wake you in the

morning or just send a notication

to prompt you.

Home mode

Set your home location and the

coee machine can recognise your

homecoming and start brewing for

when you arive.

Water level alerts

Receive alerts when the water level

is low to prompt you to ll the coee

machine.

New features

New features are always being added

to the application. You can receive

notications when new features and

services become available to enable

you to get the best experience when

using your Smarter Coee machine.

Changing colour panels

Step 1: Press the release

buttons

Press the two push buttons

beneath the lower panel to

release.

Step 3: Open the lter door

Open the lter door by pressing

the OPEN button on the side

of the machine. Then remove

the lter and lter holder for

easy access to the upper panel

release buttons.

Replacing the panels

Ensure the replacement panels

are the correct way up and

push securely into place until

you hear a click.

Step 2: Remove the lower

panel

Once the release buttons are

pressed, the panel will unclip

and can be removed.

Step 4: Press the release buttons

Press the two push buttons beneath

the upper panel to release. These are

located on the far sides of the panel.

The panel will then unclip and can

be removed.

Step 5: Remove the upper panel

Once the release buttons are

pressed, the panel will unclip and

can be removed.

Troubleshooting

It keeps disconnecting from the

app.

Move your product into a dierent

location within your kitchen as the

wi range may aect its functioning.

This can be caused by thick walls

and other objects interfering with

the wi signal.

The carafe is in place but it is not

recognising it

Please remove the removable

coee lter and clean out any old

coee beans and insert the lter.

Error is coming up on the screen

Unplug from the power source

and plug back in. Press and hold

the start button for 10 seconds to

perform a full product reset.

If the problem still persists, please

contact the manufacturer.

It will not turn on

Check that the power source is

plugged in and the coee machine

is turned on.

The grinder is not working

Please ensure that the coee bean

compartment is not overlled. Do

not ll with more than 200g of

coee beans as this may cause it to

jam or block.

It stops before completing a cycle

Please check the water level is above

2 cups and that the carafe is properly

inserted.

There may be a limescale build-up in

the water pump. Perform a descale

cycle on the machine and run with

clean water 3 times.

No water is pumping through

There may be a limescale build-

up in the water pump. Perform

a descale cycle on the machine

and run with clean water 3 times.

See the descaling and cleaning

instructions.

Care and cleaning

Descaling

Calcium deposits may form on the

interior parts of the coee machine.

To obtain the best performance from

your machine, clean periodically. The

cleaning interval will depend on the

hardness of the water you put into

the machine.

The use of a commercial descaler

is recommended while following

the manufacturer’s recommended

guidelines. Put the solution in the

water tank and start the coee

machine’s descaling cycle.

Alternatively use a solution of water

and white vinegar.

Descaling cycle

To activate the descaling cycle,

select this feature via the app.

Alternatively set the coee

machine to‘lter’, remove the lter

from the door and start a brewing

cycle. Please ensure that you

repeat the process with clean

water a minimum of three times

after descaling.

Cleaning the machine

Clean the machine with a soft

cloth. Ensure the outside of the

coee machine is always dry

before use. Do not let any water

near electrical components. The

carafe and machine are not

suitable for dishwashers. Hand

clean only.

Smarter Applications Ltd warrants that, the enclosed Product will be free from defects in material and workmanship, and agrees that it will, at its sole discretion,

either repair or replace any defective Product subject to the following terms and conditions:

1. This limited warranty extends only to you, the customer, as the end-user of the Product. You may have additional rights under applicable law. This limited

warranty does not aect such rights.

2. The warranty period is 24 (twenty four) months from the date on which you purchased the Product. You must notify the retailer, of any defects as soon as

possible after you have become aware of them.

3. The product is packaged and returned in a safe condition, in the original packaging and complete (where appropriate). You may be required to pay the cost of

returning any defective Product to Smarter, or the retailer from whom you purchased the Product. However, Smarter will pay the cost of delivering any repaired

or replaced Product back to you.

4. You are requested to keep your original proof of purchase, such as the receipt. You will need it to prove the date of purchase in respect of any warranty claims.

5. This limited warranty shall not apply in respect of the following:

i) Any deterioration due to normal wear and tear and all other externally exposed parts that are scratched or damaged due to normal customer use.

ii) If you make further use of such goods after giving sucient notice of a defect/fault. This also includes if the defect arose because of your failure to follow our

written/oral instructions on installation or use of the Product.

iii) If you alter or repair the product without prior written consent by us, this will void the warranty.

iv) Defects caused by the Product being subjected to any of the following: inadequate cleaning, rough handling, corrosion, misuse,

spillage of food or liquid, inuence from chemical products or other acts beyond Smarters’reasonable control, unless the defect was caused directly by defects in

materials or workmanship.