Smarter Coffee Installation guide

The set up to my Smarter Coffee - 2nd
Generation failed what do I do?
If the setup to your Smarter Coffee - 2nd Generation was not successful, please read our
setup tips below:
Please check the WIFI password and name is entered correctly (characters are case
sensitive).
Please check that the connection light next to the start button is flashing. Once plugged
in, the connection light will flash for 60 seconds. If the connection light is not flashing,
please unplug, wait 10 seconds, then plug back in.
Once the countdown to BlinkUp begins, place your device FLAT on top of the
connection light until your phone buzzes or beeps (unless your phone is on ‘do not
disturb’ mode, in which case, just wait 20 seconds until you remove your phone from the
connection light).
As the BlinkUp is light sensitive please try not have any strong, direct light next to the
connection light.
Ensure the WIFI network you are connecting to is a 2.4ghz signal. If you have a dual-
band network that has is split into 5ghz and 2.4ghz, please ensure your device is
connected to the 2.4ghz signal and has forgotten the 5ghz before you start the setup.
If you are having problems connecting to an Android phone or tablet, please ensure the
following:
1. Screen brightness is not set to Auto.
2. Screen brightness is at maximum.
3. If you have a Samsung phone, Power Saving is off.
WiFi Compatibility
Smarter products are only compatible with WiFi routers emitting 2.4gHz signals.

Please ensure before attempting to setup your new Smarter product, that this is the signal you
will be connecting to.
Some customers will have dual-banded WiFi networks (with both 2.4gHz signals and 5gHz
signals being emitted), whilst others won’t.
If you have a dual-banded network, and you don’t have the option to connect solely to the
2.4gHz signal, you will need to get in contact with your network provider, and ask to have this
split. If you router is only emitting a 2.4gHz signal, you can go ahead and commence the setup of
your Smarter product.
In order to check what signal your WiFi router is emitting, you can:
Take a look at the network list within your mobile device’s WiFi settings.
oYou may see two options for your home network (one with 2.4 at the end of the
network name, and one with 5 at the end). This indicates that your router is
emitting both a 2.4gHz signal, and a 5gHz signal separately. Please ensure your
mobile device is connected to the 2.4gHz signal before attempting the setup of
your Smarter product.
oYou may only see one option for your home network, without any indication of
which signal is being emitted. In this case, it would be best to call your network
provider to double check what WiFi network you have.
Go online to your network providers website, and take a look at your account
information. Some customers are able to check what type of broadband they have here.
Call your network provider and enquire with them.
I've changed my wifi how do I reconnect my
Smarter Coffee - 2nd Generation
When you connect your Smarter Coffee to your router, it holds onto those details and cannot be
setup with a new router until those details have been cleared.
To clear those details and reset the WIFI, simply press and hold the beans button (bottom left)
until you see factory reset appear on the screen. Once the screen has reloaded, unplug it for at
least 10 seconds before plugging it back in.
Now the Smarter Coffees WIFI has been reset and you can redo the setup.

If you are still getting the message ‘unable to connect’, please refer to ‘I’m getting a message
saying ‘Unable to connect’ when trying to connect my wifi to my Smarter Coffee - 2nd
Generation?
What app do I use with the Smarter Coffee -
2nd Generation?
With the launch of the Smarter Coffee - 2nd Generation, we also launched our brand new app
Smarter 3.0!
With the Smarter 3.0 app, you can connect your Smarter iKettle 3rd Generation and Smarter
Coffee - 2nd Generation.
Link below!
iOS link: https://itunes.apple.com/us/app/smarter-3-0/id1196743717?mt=8
I deleted the Coffee machine from my
network now it won't setup?
If you have deleted your Smarter Coffee - 2nd Generation from your network and would like to
set it up again, what you need to do is reset the coffee's WIFI.
Press and hold the beans button (bottom button on the left-hand side) until factory reset appears
on the screen.
Unplug the device and wait at least 10 seconds before plugging it back in.
Now you can set up your Smarter Coffee - 2nd Generation!
If you are still getting the message ‘unable to connect’, please refer to ‘I’m getting a message
saying ‘Unable to connect’ when trying to connect my wifi to my Smarter Coffee - 2nd
Generation?
Can not select a router to connect to, the list
is blank?
After you have named your product, you will be asked to select your router and enter your
password.

If the list is blank and you can not see any networks please try refreshing by selecting refresh at
the bottom right-hand side of the app.
Please ensure you have location services turned on or the app will not be able to see your router.
Also, ensure that location permissions in your phone settings for the app are turned on.
How do I connect another device to my
Smarter Coffee - 2nd Generation?
If you have already set up your Smarter Coffee - 2nd Generation with your phone but also want
to use it on your tablet, all you need to do is download the app to your tablet then sign into your
Smarter account.
If you would like to connect your Smarter Coffee- 2nd generation to another person’s phone,
make sure they have downloaded the app and set up a Smarter account to begin. You can then
invite them to join your network by going into your network and selecting ‘add user’ (if iOS) or
the ‘invite’ icon (if Android, looks like a person with a plus sign). You will be asked to enter
their Smarter account email and issued with a link which you can share with them via email,
sms, Whatsapp or Facebook.
Once they have received the email, all they need to do is open the link in their mobile and the
app will add your network to their account.
How do I reset the Smarter Coffee - 2nd
Generation's WIFI?
To reset the coffee's WIFI please press and hold the beans button (bottom button on the left-hand
side) until factory reset appears on the screen then unplug for about 10 seconds before plugging
back in.
Now you can set up your Smarter Coffee - 2nd Generation!
The connection light is not flashing on my
Smarter Coffee - 2nd Generation what do I
do?
To setup your Smarter Coffee - 2nd Generation, you will need to place your phone directly on
the connection light to BlinkUP to your home network.

The connection light on your Smarter Coffee - 2nd Generation should flash for 60 seconds once
plugged in. If the connection is not flashing, please unplug the machine from the power source,
wait 10 seconds then plug it back in again.