Solaborate HELLO 2+ User manual

www.solaborate.com
HELLO2PLUS
The World’s Most Powerful Video
Communication Device
QUICK START GUIDE

Dear Customer,
THANK YOU
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Thank you for purchasing HELLO 2+, an All-In-One Communication Device for Video
Conferencing, Camera Feed with Voice and Motion Detection, Night Vision, Wireless
Screencasting, Screen Sharing, TV Streaming and more.

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WHAT’S IN THE BOX
HELLO 2+ AND MANUAL
ONE HELLO AIR REMOTE
ONE HDMI CABLE ONE GLOBAL
POWER SUPPLY
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RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
CAUTION
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a
battery, that can result in an explosion.
Leaving a battery in an extremely high temperature surrounding environment that can
result in an explosion or the leakage of flammable liquid or gas.
A battery subjected to extremely low air pressure that may result in an explosion or the
leakage of flammable liquid or gas.
Élimination d’une batterie dans le feu ou un four chaud, ou concassage mécaniquement
ou coupe d’une batterie, qui peut entraîner une explosion.
Laisser une batterie dans un environnement environnant à température extrêmement
élevée qui peut entraîner une explosion ou une fuite de liquide ou de gaz inflammable.
Batterie soumise à une pression d’air extrêmement basse qui peut entraîner une
explosion ou une fuite de liquide ou de gaz inflammable.
RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UN
TYPE INCORRECT.

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CONNECT YOUR HELLO 2+ TO THE TV
Once you unpack your new HELLO 2+ device from the box, simply
follow these steps to get started:
1. Place your HELLO 2+ on top or bottom of the TV.
2. Use the hinge to clamp your device to the TV.
3. Find the power supply port on the back of your device, and plug it in.
4. When you are done, hook in the power supply to the power outlet.
5. Locate the HDMI cable on the back of your device and connect the
other end to the TV.
6. Aim the HELLO Air Remote at your HELLO 2+ and choose an internet connection.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
onforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée
aux deux conditions suivantes :
(1) L’appareil ne doit pas produire de brouillage;
(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement. Cet équipement
est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un
environnement non contrôlé.
Cet équipement doit être installé et utilisé avec une distance minimale de 20cm
entre le radiateur et votre corps.
Le dispositif utilisé dans la bande 5150-5250 MHz est réservé à une utilisation en
intérieur afin de réduire le risque de brouillage préjudiciable aux systèmes mobiles
par satellite dans le même canal.
ISED Regulatory Compliance
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
This equipment complies with IC RSS-102 radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator and your body.
The device for operation in the band 5150–5250 MHz is only for indoor use to
reduce the potential for harmful interference to co-channel mobile
satellite systems.

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Declaration of EU Compliance
Bluetooth: 2.402GHz - 2.480GHz
Max. output power: 7.58 dBm
WiFi 2.4GHz: 2.4 GHz - 2.4835 GHz (2.4 GHz ISM Band)
Max. output power: 17.47 dBm
WiFi 5GHz: 5.15 - 5.35GHz, 5.47 - 5.725GHz and 5.725 - 5.85GHz
Max. output power: 19.34 dBm
5150-5350MHz for this device are restricted to indoor use only within all European
Union countries.
Hereby, Solaborate Inc. declares that the radio equipment type HELLO2PLUS is in
compliance with Directive 2014/53/EU. The full text of the EU declaration
of conformity is available at the following internet address:
https:\\www.solaborate.com.
1. Turn on the TV Screen you want to connect to, wait for the device to successfully
boot and show on the screen. Make sure that the TV source is set at the HDMI port
you connected the HELLO HDMI cable into.
2. After the window pops up, find the internet connection options and connect the
HELLO 2+ to either Wifi or Ethernet.
3. Once the device is connected to the Internet, it will automatically start downloading
the latest software update.
4. In case there are network restrictions, the IT Admin should whitelist the following
domains in order for the device to receive the update:
login.solaborate.com
api.solaborate.com
signaling.solaborate.com
mobile.solaborate.com
ota.solaborate.com
5. Lastly, the device will install the downloaded update and will be ready for use.
HOW TO SET UP YOUR HELLO 2+ DEVICE

FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC SDoC
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier
Trade Name: Solaborate
Model No.: HELLO2PLUS
Responsible Party – U.S. Contact Information
US Company Name: Solaborate Inc.
Address: #283-8300 Utica Ave, Rancho Cucamonga, CA 91730 USA
Telephone number or internet contact information: 909-947-7851
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With the HELLO Air Remote you can control your HELLO 2+ device.
The HELLO Air Remote comes pre-paired to your device.
1. Power Button (hold the button for three seconds to reboot HELLO 2+
device).
2. Accept/Decline Button (use the green button to answer calls and the
red button to decline calls).
3. Mute Button (use the button to mute microphones during a call on
your HELLO 2+).
4. Arrow Keys (use the buttons to navigate through the menu).
5. OK Button (use the button to select or click on the menu).
6. Mouse Button (use the button to enable or disable the air mouse).
7. Home Button (use the button to go to home screen).
8. Back Button (use the button to go to the previous screen).
9. Volume Buttons (use the buttons to increase or decrease the volume).
HOW TO USE THE HELLO AIR REMOTE

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FCC Radiation Exposure Statement
The antennas used for this transmitter must not be co-located for operating in
conjunction with any other antenna or transmitter.
This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
HELLO AIR REMOTE DIAGRAM
Power Button
Mute Button
Home Button
Arrow Keys
OK Button
Mouse Button
Back Button
Volume Buttons
Decline Call
Accept Call
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Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This equipment
has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC WARNING STATEMENT

1. Make sure to unplug your HELLO2+ device from power in order to initialize the
re-pairing process.
2. On the HELLO Air Remote press and hold the and buttons. You will notice
the RED LED blinking intermittently. After that, release the buttons.
4. Plug back in your HELLO 2+ device and wait for it to start. A few seconds after, the
red LED on the HELLO Air Remote will blink again indicating that the device is paired
successfully.
5. Test the HELLO Air Remote. Try checking the arrows, volume and other functions.
If the HELLO Air Remote is responding as expected, your setup is complete.
HOW TO PAIR A NEW HELLO AIR REMOTE
Press and Hold
PRIVACY BUTTONS
To guarantee your privacy with no hacking risks, we have designed
two hardware switches into the HELLO 2+ device so you can
physically enable or disable the camera and microphones from
the system.
Mute Video Mute Audio
Note: To ensure these buttons are un-hackable, their function cannot be controlled
from the HELLO Air Remote or any software.
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