Solt GGSOMW20B User manual

E S S E N T I A L S FOR LIFE
User
Manual
MODEL
GGSOMW20B, GGSOMW20W
V 1.0 | 0920
Microwave

2
For future reference, please record the following information which can be found on
the rating plate and the date of purchase which can be found on your sales invoice.
STORE DETAILS
STORE NAME
|
ADDRESS
|
TELEPHONE
|
PURCHASE DATE
|
PRODUCT DETAILS
MODEL NO.
|
SERIAL NO.*
|
Purchase Details

3
Welcome Congratulations on purchasing
your new Microwave!
The Sôlt brand is proudly
distributed within Australia by
Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this manual
for information regarding your product’s parts and labour
warranty, or visit us online at www.residentia.group
At Residentia Group, we are customer obsessed and our
Support Team are there to ensure you get the most out of
your appliance. Should you want to learn more about your
rangehood features, and importantly taking care of your
appliance when cleaning, our Support Team are here
to help.
You can use our online Support Centre at anytime by
visiting http://support.residentiagroup.com.au, or you can
contact us via calling us on 1300 11 HELP (4357).
It is important that you read through the following use and
care manual thoroughly to familiarise yourself with the
installation and operation requirements of your appliance
to ensure optimum performance.
Again, thank you for choosing an Sôlt appliance and we
look forward to being of service to you.
Kind Regards,
The Residentia Team
Residentia Group
—
Head Office.
165 Barkly Ave
Burnley
Victoria 3121
Australia
—
ACN.
600 546 656
—
Online.
residentia.group

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is intentionally
left blank

Contents 2Purchase Details
3Welcome
6General Safety Instructions
10 Your Microwave
11 Installation
12 Your Control Panel
13 Operation Instructions
17 FAQs & Troubleshooting Guide
18 Technical Specifications
19 Your Receipt
20 Warranty Information
Sôlt recommends the use of original spare parts. When contacting our customer service team, please ensure
that you have the following information at hand (which can be found on your appliances’ rating plate).
— Model Number
— Serial Number
T . 1300 11 4357 | E. su[email protected]
Customer Care

6
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
–(A) Do not attempt to operate this microwave with
the door open since this can result in harmful exposure
to microwave energy. It is important not to break or
tamper with the safety interlocks.
–(B) Do not place any object between the oven front
face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
–(C) WARNING: If the door or door seals are damaged,
the oven must not be operated until it has been
repaired by a competent person.
ADDENDUM
– If the microwave is not maintained in a good state
of cleanliness, its surface could be degraded and
affect the lifespan of the appliance and lead to a
dangerous situation.
IMPORTANT SAFETY INSTRUCTIONS WARNING
To reduce the risk of fire, electric shock, injury to persons
or exposure to excessive microwave oven energy when
using your appliance, follow basic precautions, including
the following:
– Read and follow the specific instructions:
“PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY”
– This appliance can be used by children aged from
8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision
or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children
unless they are older than 8 and supervised. Children
less than 8 years of age shall be kept away unless
continuously supervised.
– Keep the appliance and its cord out of reach of
children less than 8 years.
– If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard. (For
appliance with type Y attachment)
–WARNING: Ensure that the appliance is switched off
before replacing the lamp to prevent the possibility of
electric shock.
–WARNING: It is hazardous for anyone other than a
competent person to carry out any service or repair
operation that involves the removal of a cover which
gives protection against exposure to microwave energy.
–WARNING: Liquids and other foods must not be
heated in sealed containers since they are liable
to explode.
– When heating food in plastic or paper containers, keep
an eye on the oven due to the possibility of ignition.
– Only use utensils that are suitable for use in
microwave ovens.
– If smoke is emitted, switch off or unplug the appliance
and keep the door closed in order to stifle any flames.
– Microwave heating of beverages can result in delayed
eruptive boiling; therefore care must be taken when
handling the container.
– The contents of feeding bottles and baby food jars
shall be stirred or shaken, and the temperature
checked before consumption, in order to avoid burns.
– Eggs in their shell and whole hard-boiled eggs should
not be heated in microwave ovens since they may
explode, even after microwave heating has ended.
– The oven should be cleaned regularly, and any food
deposits removed.
General Safety Instructions

7
– Failure to maintain the oven in a clean condition
could lead to deterioration of the surface that could
adversely affect the life of the appliance and possibly
result in a hazardous situation.
– The appliance must not be installed behind a
decorative door in order to avoid overheating. (This is
not applicable for appliances with a decorative door.)
– Only use the temperature probe recommended for
this oven (for ovens provided with a facility to use a
temperature-sensing probe).
– The microwave oven shall not be placed in a cabinet
unless it has been tested in a cabinet.
– The microwave oven must be operated with the
decorative door open (for ovens with a decorative
door).
– This appliance is intended to be used in household
and similar applications such as: Staff kitchen areas
in shops, offices and other working environments; by
clients in hotels, motels and other residential type
environments; farm houses; bed and breakfast type
environments.
– The microwave oven is intended for heating food and
beverages. Drying of food or clothing and heating
of warming pads, slippers, sponges, damp cloth and
similar may lead to a risk of injury, ignition or fire.
– Metallic containers for food and beverages are not
allowed during microwave cooking.
– The appliance shall not be cleaned with a steam
cleaner.
– The appliance is intended to be used freestanding.
– The rear surface of appliances shall be placed against
a wall.
INSTALLATION SAFETY WARNINGS
–DANGER: Electric Shock Hazard
Touching some of the internal components can cause
serious personal injury or death. Do not disassemble
this appliance
–WARNING: Electric Shock Hazard
Improper use of the grounding can result in electric
shock. Do not plug into an outlet until appliance is
properly installed and grounded.
– This appliance must be grounded. In the event of an
electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the
electric current.
– This appliance is equipped with a cord having a
grounding wire with a grounding plug. The plug must
be plugged into an outlet that is properly installed
and grounded.
– Consult a qualified electrician or serviceman if the
grounding instructions are not completely understood
or if doubt exists as to whether the appliance is
properly grounded. If it is necessary to use an
extension cord, use only a 3-wire extension cord.
A short power-supply cord is provided to reduce the risks
resulting from becoming entangled in or tripping over a
longer cord.
If a long cord set or extension cord is used:
– The marked electrical rating of the cord set or
extension cord should be at least as great as
– the electrical rating of the appliance.
– The extension cord must be a grounding-type
3-wire cord.
– The long cord should be arranged so that it will not
drape over the counter top or tabletop where it can be
pulled on by children or tripped over unintentionally.

8
General Safety Instructions (Continued)
CLEANING AND MAINTENANCE
–Disconnect: Make sure the appliance is disconnected
from the power supply when it will not be used for a
long time and before carrying out any cleaning
or maintenance.
–Service and repair: The Microwave has no
user-serviceable parts contained inside. Do not
attempt to disassemble, modify or conduct repairs on
this unit. It has been built in accordance with relevant
safety and performance standards. An electrical
specialist must carry out all repairs. Contact our after
sales support line for advice on service.
– Clean the cavity of the oven after using with a slightly
damp cloth.
– Clean the accessories in the usual way in soapy water.
– The door frame and seal and neighbouring parts
must be cleaned carefully with a damp cloth when
they are dirty.
– Do not use harsh abrasive cleaners or sharp metal
scrapers to clean the oven door glass since they can
scratch the surface, which may result in shattering of
the glass.
–Cleaning Tip: For easier cleaning of the cavity walls
that the food cooked can touch: Place half a lemon in
a bowl, add 300ml (1/2 pint) water and heat on 100%
microwave power for 10 minutes. Wipe the oven clean
using a soft, dry cloth.
UTENSILS
CAUTION: Personal Injury Hazard
It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to microwave energy.
See the instructions on “Materials you can use in your
microwave oven” or “Materials to be avoided in your
microwave oven.” There may be certain non-metallic
utensils that are not safe to use for microwaving. If in
doubt, you can test the utensil in question following the
procedure below:
Utensil Test:
– Fill a microwave-safe container with 1 cup of cold
water (250ml) along with the utensil in question.
– Cook on maximum power for 1 minute.
– Carefully feel the utensil. If the empty utensil is warm,
do not use it for microwave cooking.
– Do not exceed 1 minute cooking time.

9
MATERIALS YOU CAN USE IN YOUR MICROWAVE OVEN
Utensils Remarks
Browning dish Follow manufacturer’s instructions. The bottom of browning dish must be at least
3/16 inch (5mm) above the turntable. Incorrect usage may cause the turntable to break.
Dinnerware Microwave-safe only. Follow manufacturer’s instructions.
Do not use cracked or chipped dishes.
Glass jars Always remove lid. Use only to heat food until just warm.
Most glass jars are not heat resistant and may break.
Glassware Heat-resistant oven glassware only. Make sure there is no metallic trim.
Do not use cracked or chipped dishes.
Oven cooking bags Follow manufacturer’s instructions. Do not close with metal tie.
Make slits to allow steam to escape
Paper plates and cups Use for short-term cooking/warming only. Do not leave oven unattended while cooking.
Paper towels Use to cover food for reheating and absorbing fat.
Use with supervision for a short-term cooking only.
Parchment paper Use as a cover to prevent splattering or a wrap for steaming.
Plastic
Microwave-safe only. Follow the manufacturer’s instructions. Should be labeled
“Microwave Safe”. Some plastic containers soften, as the food inside gets hot.
“Boiling bags” and tightly closed plastic bags should be slit, pierced or vented as
directed by package.
Plastic wrap Microwave-safe only. Use to cover food during cooking to retain moisture.
Do not allow plastic wrap to touch food.
Thermometers Microwave-safe only (meat and candy thermometers).
Wax paper Use as a cover to prevent splattering and retain moisture.
MATERIALS TO BE AVOIDED IN YOUR MICROWAVE OVEN
Utensils Remarks
Aluminum tray May cause arcing. Transfer food into microwave-safe dish.
Food carton with
metal handle May cause arcing. Transfer food into microwave-safe dish.
Metal or metal-
trimmed utensils Metal shields the food from microwave energy. Metal trim may cause arcing.
Metal twist ties May cause arcing and could cause a fire in the oven.
Paper bags May cause a fire in the oven.
Plastic foam Plastic foam may melt or contaminate the liquid inside when exposed
to high temperature.
Wood Wood will dry out when used in the microwave oven and may split or crack.

10
Your Microwave
Note: The above diagrams are for explanatory purposes only.
Your Microwave may appear slightly different, however the functions remain the same.
GGSOMW20B, GGSOMW20W
Turntable shaft
Turntable ring assembly
Safety interlock system
Glass tray
Door assembly
Control panel
Observation window
Turntable ring assembly
Turntable shaft
Glass tray
Hub (underside)
SETTING UP YOUR MICROWAVE
– Remove the microwave oven and
all materials from the packaging
and oven cavity.
– Your microwave oven comes with
the following accessories:
1 × Glass Tray
1 × Turntable ring assembly
1 × Instruction Manual
TURNTABLE INSTALLATION
– Never place the glass tray upside down.
The glass tray should never be restricted.
– Both Glass Tray and Turntable Ring Assembly must
always be used during cooking.
– All food and containers must always be placed on the
glass tray for cooking
– If the Glass Tray or Turntable Ring Assembly is cracked
or broken, contact our After Sales Support team on
1300 11 HELP (4357).

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COUNTERTOP INSTALLATION
– Remove all packing material and accessories.
– Examine the oven for any damage such as dents or
broken door. Do not install if oven is damaged.
– Cabinet: Remove any protective film found on the
microwave oven cabinet surface.
– Do not remove the light brown Mica cover that is
attached to the oven cavity to protect the magnetron.
INSTALLATION LOCATION
When deciding on an installation place, keep in mind the
following points:
– Select a level surface that provide enough open space
for the intake and/or outlet vents.
– The minimum installation height is 85cm.
– The rear surface of appliance shall be placed against
a wall.
– Leave a minimum clearance of 30cm above the oven,
a minimum clearance of 20cm is required between the
oven and any adjacent walls.
– Do not remove the legs from the bottom of the oven.
– Blocking the intake and/or outlet openings can
damage the oven.
– Place the oven as far away from radios and TV as
possible. Operation of microwave oven may cause
interference to your radio or TV reception.
– Plug your oven into a standard household outlet.
– Be sure the voltage and the frequency is the same as
the voltage and the frequency on the rating label.
–WARNING: Do not install oven over a range cooktop
or other heat-producing appliance. If installed near
or over a heat source, the microwave oven could be
damaged and the warranty would be void.
THE ACCESSIBLE SURFACE MAY
BE HOT DURING OPERATION.
Installation
85cm min.
0cm
30cm
20cm 20cm

12
GGSOMW20B GGSOMW20W
Please note, the image above is indicative only. Your control panel may appear differently.
Your Control Panel

13
Operation Instructions
POWER LEVEL
Your microwave has 11 power levels are available:
Level 10 9 8 7 6 5 4 3 2 1 0
Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Display PL10 PL9 PL8 PL7 PL6 PL5 PL4 PL3 PL2 PL1 PL0
CLOCK SETTING
1. Press “CLOCK”, “00:00” will display.
2. Press the number keys and enter the current time.
For example, if the time is 12:10, press “1”, “2” ,”1”, “0”
in turn.
3. Press “CLOCK” to finish clock setting. “:” will flash and
the clock will be lighted.
4. If the numbers input are not within the range of
0:00–23:59, the setting will be invalid until valid
numbers are input.
Note:
– In the process of clock setting, if the “STOP/CANCEL”
button is pressed or if there is no operation within
1 minute, the oven will go back to the former setting
automatically.
– If the clock need to be reset, please repeat step 1 to
step 3.
TIMER
1. Press “TIMER”, screen will display 00:00, the first hour
figure flash.
2. Press the number keys and enter the timer time. The
maximum cooking time is 99 minutes and 99 seconds.
3. Press “START/+30 SEC.” to confirm setting.
4. When the timer time arrives, the alert will sound
5 times. If the clock is set, the screen will display the
current time.
Note:
– The kitchen timer is different from 24-hour clock
system, the time is a Kitchen Timer.
– During kitchen timer, no programs can be set.
MICROWAVE COOK
1. Press the “COOK TIME” button once, the screen will
display “00:00”.
2. Press the number keys to input the cooking time. The
maximum cooking time is 99 minutes and 99 seconds.
3. Press “POWER” once, the screen will display “PL10”.
The default power is 100% power.
4. Press the “START/+30 SEC.” button to confirm setting.
Example
Cooking food with 50% microwave power for 15 minutes:
1. Press the “COOK TIME” button once, the screen will
display “00:00”.
2. Press “1”, “5”, “0”, “0” in order.
3. Press “POWER” once, then press “5” to select 50%
microwave power.
4. Press the “START/+30 SEC.” button start cooking.
Note:
– In the process of clock setting, if the “STOP/CANCEL”
button is pressed or if there is no operation within
1 minute, the oven will go back to the former setting
automatically.
– If “PL0” selected, the oven will work with only the fan
and no microwave power.
– During microwave cooking “POWER” can be pressed
to change the power level you require it. After pressing
“POWER”, the current power flash for 3 seconds, you
then can press a number button to change the power
setting. The oven will work with the selected power for
the remaining time.

14
EXPRESS COOK
– In the waiting state, express cooking at 100% power
level can be initiated by select a cooking time
between 1 to 6 minutes.
Press a number pad between 1 to 6. Then press
“START/+30 SEC.” to increase the cooking time by
30 seconds. The maximum cooking time is 99 minutes
and 99 seconds.
– In the waiting state, fast cooking at 100% power level
with 30 seconds cooking time can be initiated by
pressing the “START/+30 SEC.” button. Each press of
the “START/+30 SEC.” button will increase the cooking
time by 30 second increments. The maximum cooking
time is 99 minutes and 99 seconds.
Note:
– During microwave cooking and time defrost, time can
be added in 30 second increments by pressing the
“START/+30 SEC.” button.
DEFROST BY WEIGHT
– When you press “DEFROST WEIGHT”, the screen will
display “dEF1”.
– Press numerical buttons to input weight to be
defrosted. Input the weight is ranged between
100~2000g.
– If the weight input is not within 100~2000g, the input
will be invalid.
– Press “START/+30 SEC.” to begin defrosting and the
remaining cooking time will be displayed.
DEFROST BY TIME
– When you press “DEFROST TIME”, the screen will
display “dEF2”.
– Press numerical buttons to input defrosting time.
The effective time range is 00:01~99:99
– The default microwave power is power level 3
(30% microwave power). If you want to change the
power level, press “POWER” once, and the screen will
display “PL 3”, then press the number pad of the power
level you want.
– Press “START/+30 SEC.” to begin defrosting and the
remaining cooking time will be displayed.
POPCORN
– Press the “POPCORN” button repeatedly until the
number you wish appears in the display, “50”, ”100”g
will display in order.
– For example, press “POPCORN” once , “50” appears.
– Press “START/+30 SEC.” to begin cooking, the alert will
sound once. When cooking has finished, the alert will
sound 5 times and then resume the waiting state.
Important information regarding the Popcorn feature:
– When selecting 100g of popcorn, it is suggested that
you fold down a triangle on each corner of the bag
before cooking. Refer to the picture at below.
– If or when the popcorn bag expands and no longer
rotates properly, please press the “STOP/CANCEL”
button once. Open the microwave oven door and
adjust the bag positioning to ensure even cooking.
POTATO
– Press the “POTATO”button repeatedly until the
number you wish appears in the display, “1”, “2”, “3” will
display in order.
“1” Setting: 1 potato (approximate 230 gram)
“2” Setting: 2 potatoes (approximate 460 gram)
“3” Setting: 3 potatoes (approximate 690 gram)
– For example, press “POTATO”once, “1” appears.
– Press “START/+30 SEC.” to begin cooking, the alert will
sound once. When cooking has finished, the alert will
sound 5 times and then resume the waiting state.
Operation Instructions (Continued)

15
FROZEN VEGGIES
– Press the “FROZEN VEGGIES” button repeatedly until
the number you wish appears in the display, “150”,
“350”, “500”g will display in order.
– Press “START/+30 SEC.” to begin cooking, the alert will
sound once. When cooking has finished, the alert will
sound 5 times and then resume the waiting state.
BEVERAGE WARMING
– Press the “BEVERAGE WARMING” button repeatedly
until the number you wish appears in the display,
“1”, “2”, “3” cup will display in order. One cup is about
120ml. For example, press “BEVERAGE WARMING”
once, “1” will appear.
– Press “START/+30 SEC.” to begin warming, the alert
will sound once. When cooking has finished, the alert
will sound 5 times and then resume the waiting state.
PLATE WARMING
– Press the “PLATE WARMING” button repeatedly until
the number you wish appears in the display, “250”,
“350”, “500”g will display in order. For example, press
“PLATE WARMING” once, “250” will appear.
– Press “START/+30 SEC.” to begin warming, the alert
will sound once. When cooking has finished, the alert
will sound 5 times and then resume the waiting state.
PIZZA
– Press the “PIZZA” button repeatedly until the number
you wish appears in the display, “100”, “200”, “400”g
will display in order.
– Press “START/+30 SEC.” to begin cooking, the alert will
sound once. When cooking has finished, the alert will
sound 5 times and then resume the waiting state.
MEMORY FUNCTION
– Press “0/MEMORY” to choose between the memory
1–3 procedure. The screen will display “1”, “2”, “3”.
– If the procedure has been set, press the
“START/+30 SEC.” button to use it. If not, continue to
set the procedure. Only one or two stages can be set.
– After you finish confirming the setting, press
“START/+30 SEC.” once to save the procedure and
turn back resume the waiting state. If you press
“START/+30 SEC.” again, it will start cooking.
Example
Setting 80% microwave power for 3 minutes and 20
seconds as the second memory option.
1. In the waiting state, press “0/MEMORY” twice, stop
pressing when the screen displays “2”.
2. Press the “COOK TIME” button once, then press “3”,
“2”, “0” in order.
3. Press “POWER” once, the screen will display “PL10”.
Then press “8”, “PL8” will display.
4. Press the “START/+30 SEC.” button to save the setting.
The alert will sound once and then resume the waiting
state. If you press “START/+30 SEC.” twice after Step 3,
the procedure will be saved as memory 2 and operate.
5. If there is no interruption to the electricity supply, the
procedure will remain saved. If there is an interruption,
you will need to reset this procedure.
6. If you want to run the saved procedure, in waiting
state, press the “0/MEMORY” button twice. The screen
will display “2”, then press “START/+30 SEC.” again to
begin cooking.
INQUIRING FUNCTION
– In cooking state, press “CLOCK”, the screen will display
clock for three seconds.
– In the microwave cooking state, press “POWER”
to inquire microwave power level, and the current
microwave power will be displayed. After three
seconds, the oven will turn back to the previous state.
In multi-stage state, the inquiring way can be done
using the same procedure above.

16
MULTISTAGE COOKING
At most 2 stages can be set for cooking. In multi-stage
cooking, if one stage is defrosting, then defrosting shall be
placed at the first stage automatically.
Note: Auto cooking will not work in multi-stage cooking.
Example
Cooking with 80% microwave power for 5 minutes and
then 60% microwave power for 10 minutes.
1. Press the “COOK TIME” button once, then press “5”,
“0”, “0” to set the cooking time.
2. Press “POWER” once, Then press “8” to select 80%
microwave power.
3. Press the “COOK TIME” button once, then press “1”, “0”,
“0”, “0” to set the cooking time.
4. Press “POWER” once, Then press “6” to select 60%
microwave power.
5. Press “START/+30 SEC.” to begin cooking
CHILD LOCK FUNCTION
To enable child lock, in the waiting state, press and hold
the “STOPCANCEL” button for 3 seconds. A long beep
alert will sound as the unit enters child lock mode. The
screen will display “ ”
To disable child lock, in the locked state, press and hold
the “STOPCANCEL” button for 3 seconds. A long beep
alert will sound as the unit exits child lock mode.
COOKING END TIME REMINDER
When the cooking is over, the microwave will sound
5 beeps to alert user the cooking is finished.
OTHER SPECIFICATIONS
– In standby state , if the display shows the set clock
current time, the icon “ : ” flashes; otherwise it display
“0:00”.
– In the setting function state, the screen will display the
corresponding setting.
– In the working or pause state, the screen will display
remaining cooking time.
AUTO COOKING TABLE
Menu Weight Display
Popcorn
A-1
50g 50
100g 100
Potato
A-2
1 (approx. 230g) 1
2 2
3 3
Pizza
A-3
100g 100
200g 200
400g 400
Frozen Veggies
A-4
150g 150
350g 350
500g 500
Beverage
Warming
A-5
1 (approx. 120ml) 1
2 (approx. 240ml) 2
3 (approx. 360ml) 3
Plate
Warming
A-6
250g 250
350g 350
500g 500
Operation Instructions (Continued)

17
If you experience problems with your microwave, or it appears to be operating incorrectly, check the information below
for solutions to common problems. If none of the solutions offered help you solve your problem, please contact our
after sales support centre on 1300 11 HELP (4357) or emailing [e-mail] for advice.
Do not attempt to repair the appliance yourself.
Microwave oven is interfering with
TV reception.
It is normal for the radio and TV reception to be interfered when the
microwave oven is operating.
This is similar to small electrical appliances such as mixers, vacuum cleaners
and electric fans.
Dim microwave oven light. It is normal for the oven light to become dim when cooking with your
microwave in low power.
Steam accumulates on door and
hot air comes out of the vents.
In cooking, steam may come out of food. Most will be vented but some may
accumulate on a cool place such as the door. This is normal.
I started the microwave
accidentally with no food in it.
Do not use the microwave without any food inside.
It is very dangerous.
ISSUE POSSIBLE CAUSE RESOLUTION
Microwave oven is not starting
The power cord may not be
securely plugged into the power
source tightly
Unplug the power cord and then
replug into the power source after
10 seconds
The fuse has blown or the circuit
breaker has been tripped
Reset the circuit breaker. If a fuse
has blown and you are in need of a
repair, please contact our After Sales
Support Team on 1300 11 HELP (4357)
to arrange an authorised technician.
Trouble with the power outlet Test the outlet with other
electrical appliances.
The microwave is not heating The door may not be closed properly
Check to see if there is an object
blocking the door or if the door is not
closing shut properly.
FAQs & Troubleshooting Guide

18
SPECIFICATIONS
MODEL/S GGSOMW20B, GGSOMW20W
RATED VOLTAGE 240V~ 50Hz
RATED INPUT POWER (MICROWAVE) 1050W
RATED OUTPUT POWER (MICROWAVE) 700W
MICROWAVE FREQUENCY 2450MHz
MICROWAVE OVEN CAPACITY 20L
ORIGIN Made in China
DIMENSIONS (W × D × H) 488 × 328 × 259mm
WEIGHT (GROSS/NET) 12kg/11.5kg
COMPLIANCE
This appliance has been fully tested and meets all requirements as set out by standards
AS/NZS 60335.1 and AS/NZS 60335.2.40.
RESPONSIBLE DISPOSAL
At the end of its working life, do not throw this appliance out with your household rubbish.
Electrical and electronic products contain substances that can have a detrimental effect on the
environment and human health if disposed of inappropriately. Observe any local regulations
regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling
and recovery of the refrigerant. Contact your local authorities for advice on recycling facilities in
your area.
Technical Specifications
Safety Precautions
 Page 5
Note about Fluorinated Gasses(Not applicable to the unit using R290 Refrigerant)
1.
Fluorinated greenhouse gases are contained in hermetically sealed equipment. For specific
information on the type, the amount and the CO2equivalent in tonnes of the fluorinated
greenhouse gas(on some models), please refer to the relevant label on the unit itself.
2. Installation, service, maintenance and repair of this unit must be performed by a certified
technician.
3. Product uninstallation and recycling must be performed by a certified technician.
Sociable Remark
DISPOSAL: Do not dispose this product as unsorted municipal waste. Collection of such waste
separately for special treatment is necessary.
It is prohibited to dispose of this appliance in domestic household waste.
For disposal, there are several possibilities:
When using this dehumidifier in the European countries, the following information
must be followed:
· The municipality has established collection systems, where electronic waste can be disposed
of at least free of charge to the user.
· When buying a new product, the retailer will take back the old product at least free of charge.
· The manufacture will take back the old appliance for disposal at least free of charge to the user.
· As old products contain valuable resources, they can be sold to scrap metal dealers. Wild
disposal of waste in forests and landscapes endangers your health when hazardous
substances leak into the ground-water and find their way into the food chain.

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Attach your receipt
to this page

20
Warranty Information
WARRANTY TERMS & CONDITIONS
MICROWAvES
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of this
warranty has the same meaning referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in the ACL
and includes a situation when an Appliance cannot be
repaired or it is uneconomic for Residentia Group, at
its discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal single
family use) as set out in the instruction manual,
the Appliance is warranted against manufacturing
defects for 24 months, following the date of
original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its
ASR will, at no extra charge if your Appliance is readily
accessible for service, without special equipment
and subject to these terms and conditions, repair or
replace any parts which it considers to be defective.
Residentia Group or its ASR may use remanufactured
parts to repair your Appliance. You agree that any
replaced Appliances or parts become the property of
Residentia Group. This warranty does not apply to light
globes, baeries, filters or similar perishable parts.
4. Parts and Appliances not supplied by Residentia Group
are not covered by this warranty.