Solwise 500Mbps HomePlugAV Smartlink User manual

500Mbps HomePlugAV Smartlink

User Manual
Page 2 of 45
Legal Notice
20 2 © All rights reserved. Version .0
No part of this document may be reproduced, republished, or retransmitted in any form or by any means
whatsoever, whether electronically or mechanically, including, but not limited to, by way of photocopying,
recording, information recording, or through retrieval systems without the express written permission. We
reserve the right to revise this document at any time without the obligation to notify any person and/or
entity. All other company or product names mentioned are used for identification purposes only and may
be trademarks of their respective owners.
LIMITATION OF LIABILITY AND DAMAGES
THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE MANUFACTURER AND
MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS “THE SELLERS”) DISCLAIM ALL WARRANTIES,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES ARISING
FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN NO EVENT WILL THE SELLERS
BE LIABLE FOR DAMAGES OR LOSS, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL WILLFUL,
PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, DAMAGES FOR LOSS OF BUSINESS
PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF ANY CUSTOMER OR ANY THIRD PARTY ARISING OUT OF THE
USE OR THE INABILITY TO USE THE PRODUCT OR THE SOFTWARES, INCLUDING BUT NOT LIMITED TO THOSE
RESULTING FROM DEFECTS IN THE PRODUCT OR SOFTWARE OR DOCUMENTATION, OR LOSS OR INACCURACY OF
DATA OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF THE PARTIES
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE PRODUCT OR ITS SOFTWARE IS ASSUMED BY CUSTOMER. BECAUSE SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY
TO THE PARTIES. IN NO EVENT WILL THE SELLERS’ TOTAL CUMULATIVE LIABILITY OF EACH AND EVERY KIND IN
RELATION TO THE PRODUCT OR ITS SOFTWARE EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT.

User Manual
Page 3 of 45
Contents
About the Product ..................................................................... 5
How Does It Work? .................................................................................................................... 5
Direct Connection ...................................................................................................................... 6
Package Contents ....................................................................................................... 7
Device Design ............................................................................................................. 7
Pairing the Device ..................................................................................................................... 9
How to Use Simple Connect.................................................................................................... 0
Resetting the Private Network Name ................................................................................ 0
Creating a Secured HomePlugAV Smartlink Network .......................................................
Joining an Existing Secured HomePlugAV Smartlink Network .......................................... 7
Power Saving Mode ................................................................................................................ 24
Getting Started ........................................................................ 25
Plan Your Network ................................................................................................... 2
Local Network .......................................................................................................................... 26
Gaming Network ..................................................................................................................... 26
Entertainment Network .......................................................................................................... 27
Setup the HomePlugAV Smartlinks .......................................................................... 27
For Twin Pack ........................................................................................................................... 27
For Single Pack ........................................................................................................................ 28
About HomePlugAV Smartlink Utility ...................................... 29
Requirements ........................................................................................................... 29
Installation ............................................................................................................... 30
Opening HomePlugAV Smartlink Utility ................................................................... 31
The User Interface .................................................................................................... 31
Home ........................................................................................................................................ 32
Private Network Name ........................................................................................................... 33
Local Private Network Name .............................................................................................. 34
Remote Private Network Name ......................................................................................... 34
Simulate Simple Connect Button ........................................................................................ 35
Quality of Service .................................................................................................................... 36
Devices ..................................................................................................................................... 38
Firmware Upgrade ................................................................................................................... 39

User Manual
Page 4 of 45
Appendix ................................................................................. 41
Frequently Asked Questions ..................................................................................... 41
FCC Statement .......................................................................................................... 44

User Manual
Page 5 of 45
About the Product
HomePlugAV Smarlink is ready to use out of the box and does not require the installation
of driver software to work. It can be connected to computers, routers, gaming consoles,
hubs, IPTV set-top boxes, and other Ethernet devices regardless of operating system.
How Does It Work?
HomePlugAV Smartlink utilizes the existing electrical wiring in the house as a path to
create a secured network of computers and Ethernet devices. With a maximum data rate
of up to 200 Mbps, HomePlugAV Smartlink can reliably handle high requirement
applications like broadband Internet, high definition video streaming, and Voice over IP.
HomePlugAV Smartlink converts digital signals to a complex analog signal that traverses
along the electrical wires. When receiving the analog signal, HomePlugAV Smartlink
converts the analog signal back to digital. To make the signal secured, a 28-bit AES
encryption is applied.
A HomePlugAV Smartlink device can only communicate with other HomePlugAV
Smartlink devices that use the same Private Network Name. The Private Network Name
can be changed manually using the HomePlugAV Smartlink Utility software on a
computer with a Windows operating system. When you use the software, you have to
manually type the Private Network Name for the device. Another way to change the
Private Network Name is to use the Simple Connect button. Simple Connect
automatically creates an encrypted Private Network Name. It can also be used to reset
the Private Network Name or to add a device into an existing HomePlugAV Smartlink
network.
Note:
Note:Note:
Note: HomePlugAV Smartlink devices from the Twin Pack are already configured to use a common Private
Network Name unique for that pair and are ready to use. The HomePlugAV Smartlink from a Single Pack,
on the other hand, uses a random Private Network Name. You still need to change its Private Network
Name to allow it to communicate with an existing HomePlugAV Smartlink network.
When a HomePlugAV Smarlink communicates with another device, the Powerline Activity
LED color will give you an idea about the connection rate: Red means below 30 Mbps;
Amber means 30 to 80 Mbps; and Green means more than 80 Mbps.

User Manual
Page 6 of 45
Direct Connection
For best performance, connect HomePlugAV Smartlink directly to a wall outlet. Avoid
connecting it to a power strip where other electrical devices are connected. Other devices
create electrical noise that may affect the performance of HomePlugAV Smartlink.

User Manual
Page 7 of 45
Package Contents
The package contains the following items:
• HomePlugAV Smartlink for Single Pack or 2 HomePlugAV Smartlink for Twin Pack
• Ethernet cable for Single Pack or 2 Ethernet cables for Twin Pack
•Resource CD that contains the HomePlugAV Smartlink Utility installer and the User
Manual.
•Easy Start Guide
Device Design

User Manual
Page 8 of 45
Label
LabelLabel
Label
Status
StatusStatus
Status
Description/ Function
Description/ FunctionDescription/ Function
Description/ Function
A
Power
PowerPower
Power
Blinking
slowly
When LED is blinking slowly in Green color HomePlugAV
Smartlink is on a Power Saving status.
Off No power.
On •After Simple Connect is pressed for two
seconds, this LED will blink to confirm the
button press.
•When Simple Connect is pressed for 0
seconds, this LED will blink to confirm the
Private Network Name reset.
B
Powerline Activity
Powerline ActivityPowerline Activity
Powerline Activity
Off Device is not connected to a HomePlugAV Smartlink
network.
On •This LED remains on when the device is part of
a HomePlugAV Smartlink network.
•The LED colors represents the connection rate
within the HomePlugAV Smartlink network
whether it is good (red), better (amber), or
best (green).
•The LED flashes to indicate network activity.
C Ethernet Activity
Ethernet ActivityEthernet Activity
Ethernet Activity
Off An Ethernet device is not connected.
On •An Ethernet device is connected.
•The LED flashes to indicate Ethernet activity.
D
Simple Connect Button
Simple Connect ButtonSimple Connect Button
Simple Connect Button
Press to create or join a HomePlugAV Smartlink
network. It can also be used to reset the Private
Network Name to a random key.
E Ethernet Port
Ethernet PortEthernet Port
Ethernet Port
Accepts either cross or straight Ethernet cable.
F
Reset Button
Reset ButtonReset Button
Reset Button
Press for 2 seconds to reset to the factory default
settings. When you reset to the factory default, all your
configuration changes will be removed.

User Manual
Page 9 of 45
Pairing the Device
Your HomePlugAV Smartlink devices by default are preconfigured to have a common
Private Network Name. Setting up your HomePlugAV network is as easy as ,2 and 3.
. Plug in your HomePlugAV Smartlink devices side by side to easily observe the LED
behavior. Wait until the Power and PL-ACT LED turns ON to confirm that the
connection has been established.
2. In Location A plug in your HomePlugAV Smartlink into the wall socket then
connect it to your Modem/Router’s Ethernet LAN port using an Ethernet cable.
3. In Location B plug in your HomePlugAV Smartlink into the wall socket then
connect it to your computer’s Ethernet Port using an Ethernet cable. Your
HomePlugAV Smartlink is now ready for use.

User Manual
Page 0 of 45
How to Use Simple Connect
Simple Connect provides a more convenient way of creating your HomePlugAV Smartlink
network without the need to open the HomePlugAV Smartlink Utility software from a
computer. The button has three main functions which include:
•Resetting the Private Network Name
•Creating a Secured HomePlugAV Smartlink Network
•Joining an existing Secured HomePlugAV Smartlink Network
Resetting the Private Network Name
Simple Connect allows you to reset the HomePlugAV Smartlink’s Private Network Name
to a random key. When a HomePlugAV Smartlink is reset to a random key, it will not be
able to communicate with any other device.
Note:
Note:Note:
Note: Resetting the Private Network Name is different from resetting the device to its factory default
settings. If you intend to reset the device to its factory default settings, press RESET on the device.
Simple Connect Button

User Manual
Page of 45
To reset the Private Network Name using Simple Connect:
Creating a Secured HomePlugAV Smartlink Network
To create a HomePlugAV Smartlink network, you need at least two HomePlugAV
Smartlink devices using random Private Network Names. When you press Simple Connect
for 0 seconds on both devices, a common Private Network Name will be automatically
generated to enable them to communicate with each other.
Note:
Note:Note:
Note: New HomePlugAV Smartlink can already communicate with each other out of the box. However, if
you intend to create a new Private Network Name using Simple Connect for both devices, you need to
reset their Private Network Names to a random key before proceeding.
Step 1
Press Simple Connect button for 0
seconds or wait until ALL LED blinks. The
Powerline Activity LED will switch OFF
on both units.
Step 2
Do the same procedure on unit 2 to reset
its Private Network Name. Press the
Simple Connect button for 2 seconds on
both units to pair the devices.

User Manual
Page 2 of 45
To create a Secured HomePlugAV Smartlink network using Simple Connect:
Step 1
Plug your
HomePlugAV Smartlink
s side by side where you can easily observe the LED
behavior.
Upon connection, the LEDs will blink simultaneously and then the Power LED lights on
steadily.
Press the Simple Connect button of the HomePlugAV Smartlink X for ten seconds. All LED
will blink indicating that the Private Network Name has been randomize.
Press the Simple Connect button of the HomePlugAV Smartlink Y for ten seconds. All LED
will blink indicating that the Private Network Name has been randomize.

User Manual
Page 3 of 45
Step 2
Press
Simple Connect
for two seconds on HomePlug X.
A
fter you release the button, the
Power LED will blink. If the Power LED did not blink, press Simple Connect again for
two seconds.
Note:
Note:Note:
Note: Do not press Simple Connect for more than 2 seconds.
Blinking

User Manual
Page 4 of 45
Step 3
Press
Simple Connect
for two seconds on HomePlug Y.
A
fter you release the button, the
Power LED will blink. If the Power LED did not blink, press Simple Connect again for
two seconds.
Make sure to press Simple Connect on HomePlug Y within two minutes after you press
Simple Connect on HomePlug X.
The LEDs on both devices will switch off and on twice to signify that they are paired with
another device.
Note:
Note:Note:
Note: Do not press Simple Connect for more than 2 seconds
Blinking
Blinking

User Manual
Page 5 of 45
Step 4
To confirm if the connection was established, check the LEDs. The Power LEDs and the
Powerline Activity LEDs on both HomePlugs are ON.
When the Powerline Activity LED
on either HomePlug
X
or HomePlug
Y
is off
,
this
means the pairing is not successful. In this case, you need to redo the entire process
again.

User Manual
Page 6 of 45
Step 5
Unplug the HomePlugAV Smartlinks and then connect them to your Ethernet devices
using the Ethernet cables from the product package. After connecting the Ethernet cable,
plug the HomePlugs directly to a wall outlet.
An Ethernet-enabled device can be a router, computer, hub, gaming console, IP phone,
network printer, or IP TV set-top box.
Note:
Note:Note:
Note: HomePlugAV Smartlinks work best when connected directly to a wall socket. Avoid plugging it to a
power strip or power extension. Other electrical devices in the power strip produce electrical noise that
may affect the performance of the HomePlug.

User Manual
Page 7 of 45
Joining an Existing Secured HomePlugAV Smartlink Network
To enable a new device to join an existing network, Simple Connect will copy the Private
Network Name of the existing network to the new HomePlugAV Smartlink. If you pressed
Simple Connect from multiple HomePlugAV Smartlinks, only the signal from the first two
devices will be processed.
To join an existing Secured HomePlugAV Smartlink network using Simple Connect:
Step 1
Plug
HomePl
ugAV Smartlink
Z beside one of your existing
HomePlugAV Smartlink
device.
Make sure you can easily observe the LED behavior.
Upon connection, HomePlug Z’s LEDs will blink simultaneously and then the Power LED
lights ON steadily. Ethernet LED will be ON if there is an ethernet link.

User Manual
Page 8 of 45
Step 2
Press Simple Connect
for
ten
seconds
from a
HomePlugAV Smartlink
Z
.
A
fter you release
the button, All LED will blink. The Power LED will stay ON.
Note:
If the all LED did not blink, press Simple Connect again for ten seconds.
Step 3
Press Simple Connect Button
for
two seconds
on the existing
HomePlugAV Smartlink
device. After you release the button, the Power LED will continuously blink. If the
Power LED did not blink, press Simple Connect again for two seconds.
Make sure to press Simple Connect Button again on the HomePlugAV Smartlink Z within
two minutes after you press Simple Connect from the existing network.

User Manual
Page 9 of 45

User Manual
Page 20 of 45
Step 4
To confirm if the connection was established, check the LEDs. The Power LEDs and the
Powerline Activity LEDs on all HomePlugs are on.
Table of contents