Sony RX100 VI Installation guide

FAQ
Recover RAW Files that Don't Save Properly. We have confirmed an issue with the
PlayMemories Home™ software version 5.5.00, where a RAW file (.ARW/ARQ) won't
save properly and it may not be possible to display or edit on other software applications.
This
The Camera LCD Doesn't Display the Image During RecordingThis may happen when
you record AVCHD, XAVC S HD, and XAVC S 4K movies while your camera is
connected to a TV or external monitor with an HDMI® cable. Using a combination of
settings like FILE FORMAT, HDMI Settings
The NFC function isn't working with the mobile device or can't connect with the Imaging
Edge Mobile (PlayMemories Mobile successor) appThe information below may differ
depending on the type of mobile device. Refer to the mobile device manual if model-
specific information is necessary to perform any step. Check the Near Field
Communication (NFC™)
What Is S-Gamut?S-Gamut is a color space or color gamut such as ITU-R BT.709 for
HDTV, and DCI-P3 for digital cinema which features a wider range of color. S-Gamut
defines an even wider color space than that of the previous two
What Is Color Grading?Color grading is post-production image processing performed to
adjust the contrast and coloring on videos taken with the S-Log2 or S-Log3 setting. You
must shot your video with wide dynamic range and wide color
How do I lock focus on a specific subject?The Lock-on AF and Tracking features of your
camera can keep a subject in focus as it moves across the frame. Availability of these
features vary depending on the model and system software (firmware) version of

Does the camera continuously adjust the focus while in Continuous Shooting or Speed
Priority Continuous focus modes?The camera can continue to adjust the focus during
Continuous Shooting if you set the autofocus mode to AF-A or AF-C. However, there are
limitations depending on the camera and lens used. Check the table below for
Can I transfer movies recorded with my camera to a mobile device?You can transfer both
MP4 movies and JPEG still images to a mobile device using the Imaging Edge Mobile
app (PlayMemories Mobile™ app successor). For some models, you can transfer XAVC
S HD or XAVC S 4K movie files
The Camera Adjusts the Auto Exposure While in Continuous Shooting ModeThe camera
can continue to adjust the exposure during Continuous Shooting if you set the AEL w/
shutter to Off or Auto and the Focus Mode to AF-C or AF-A. Check the manual for
model-specific information. When the
I Hear Camera Noise During Movie PlaybackYour camera may record various internal
operating sounds because of handling, its design, the location of the internal microphone,
and the lens you use. These sounds may become more apparent if you are recording
Benefits of a Firmware UpdateA Firmware update improves the functionality and
features of your device. It can provide fixes to any performance issues that may occur.
With the ever-changing advances in technology, a firmware update also helps
Convert RAW Files to JPEG and TIFF Formats with the Imaging Edge SoftwareOn your
computer, download and install the Imaging Edge software to convert your RAW files to
JPEG and TIFF formats. Detailed instructions on how to use the software, edit, or convert
your RAW files is available

The Camera Doesn't Recognize the Lens and Displays an Error messageFollow the steps
below if your camera doesn't recognize the lens and displays any of the error messages
below on the screen of your camera: Check the Lens attachment. No Lens Attached.
Refer to your camera's manual
What is Imaging Edge Mobile?The Imaging Edge™ Mobile app is the successor to the
PlayMemories Mobile™ app. All the features from the previous app can be used in
Imaging Edge Mobile. To download the app and for information about how to use
The camera takes multiple pictures when pressing the shutter button.Depending on your
camera, you may have a setting selected that allows multi-image capture. Here are some
scenarios when multi-image capture is used: The camera is set to shoot with Superior
Auto. Drive Mode is set
What is the difference between 24p, 25p, 30p, 50p, 50i, 60p, and 60i video frame
rates?The numbers (24, 25, 30, 50 and 60) represent how many times the video frame is
displayed per second. The letters indicate if the video frame is displayed using an
interlaced (i) or progressive (p) format. Progressive
What is the difference between Digital Zoom, Clear Image Zoom and Smart
Zoom?With standard digital zoom, pictures captured by the image sensor of the camera
are enlarged using digital signal processing. Therefore, as the magnification level
increases, signals to be estimated also increase
How to send images to a mobile device using NFC One-touch sharing.You can connect
your camera to an NFC™ enabled mobile device and transfer images from the camera
directly with just one touch, without the need for complicated settings. IMPORTANT:
The NFC function on the mobile

How to create an account with PlayMemories Camera Apps.NOTE: A Sony
Entertainment Network™ (SEN) account is required to create an account with
PlayMemories™ Camera Apps. To create a new PlayMemories Camera Apps account,
follow the steps below. Go to the PlayMemories
Can I import movies recorded in AVCHD format using iMovie for Mac?It is possible if
you use iMovie® '08/ Mac® OS X v10.6.7 or later versions. iMovie (v10 or later) and
Mac OS X v10.9 are necessary to import AVCHD movies recorded in 60p/50p mode (PS
mode). Check the iMovie support
The power will not turn on.IMPORTANT: If model-specific information is required to
complete any of the steps in this solution, refer to the operating instructions supplied with
the product. NOTE: Because each of these steps represents a possible
The camera does not wirelessly import to a Mac OS X (10.7 - 10.9) computer.Make sure
to download and install the Wireless Auto Import software on the computer. The latest
software version is supported on the Mac OS® X 10.9, 10.8, and 10.9 operating systems.
IMPORTANT: The Wireless Auto
AVCHD video is not recognized or cannot be transferred to a Macintosh
computer.Macintosh® computers do not support AVCHD video recorded in 60p (1080
and 720). If you want to easily transfer video to a Mac, we recommend changing the
recording format on the camera. Depending on the camera, you
When can the camera use the NFC function?The NFC™ function can be used any time
when the NFC icon () is displayed on the camera LCD screen. NOTE: Unlock the screen
of the mobile device before touching it on the camera.

Is there any difference between MTS and M2TS files?There is really no functional
difference between MTS and M2TS files. Both are High Definition files associated with
the AVCHD video format. An M2TS file extension can be renamed to an MTS file
extension and vice
Can the battery be charged while it is connected to a computer using the USB cable?Yes,
the battery can be charged while the camera is connected to the computer with the
supplied USB cable. Make sure the computer is turned on and operating while the camera
is connected. The camera must be powered
Which cameras are compatible with the RM-VPR1 remote control?The RM-VPR1
remote control is provided with both a Multi Terminal and REMOTE Terminal (3-pin)
cable so it can be used with cameras that have either of those connections. Compatible
camera models are listed below
How to select the image size that is saved to a smartphone using the PlayMemories
Mobile app.IMPORTANT: The PlayMemories Mobile™ app must be installed on your
smartphone. Visit the Google Play™ store or Apple® store on your smartphone to
download and install the app. The steps to complete this procedure
What are the different Speed Class ratings for SD, SDHC, and SDXC memory cards?The
following are Speed Class ratings for SD, SDHC and SDXC memory cards: Class 2:
Recommended for Standard Definition video recording Class 4: Recommended for High
Definition video recording Class 6: Recommended
Can't Open or View RAW Images on a ComputerWe recommend using either the Image
Data Converter or the Imaging Edge software to view RAW images on your computer.

You can develop and save your photos to common file formats, like JPEG and TIFF, with
these programs
What Is a RAW Image File?A RAW image file is the digital equivalent of a film
negative. It's an untreated image file. You would use the Image Data Converter or
another compatible software to process or develop RAW files. The benefit of
What types of HDMI ports are used on Sony products?IMPORTANT: To determine the
type of HDMI® port on your Sony product, check the specifications or supplied
operations guide. Sony products may have one of the following type of HDMI ports:
Type A Standard: This HDMI
High Definition Videos are Choppy or Don't Play Smoothly on a ComputerVideos
recorded in High-definition (HD), like AVCHD, XAVC, XAVC S HD, or XAVC S 4K,
may play choppy when played on a computer. While playing HD videos, especially 1080i
or 1080p, image noise and dropped frames may
The pictures have a blue, orange, yellow, or red tint - poor color reproduction.Colors may
not appear natural if the camera is not set to an appropriate white balance mode for your
shooting situation. Normally, using Auto White Balance (AWB) should work fine.
However, in some cases, you should
What is the difference between the Aperture Priority (A) and Shutter Priority (S)
modes?In simple terms, here are the differences between the two modes: Aperture
Priority (A) lets you choose the aperture (aka f-stop) setting you want, but the camera
chooses the shutter speed. Shutter Priority (S)
JPEG pictures look different than images in the RAW file format when viewed with
RAW editing software.Pictures may not look the same depending on the differences

between the processing algorithms used in the camera and those used in different
versions of RAW editing software. Every RAW editing software processes
What accessories are compatible with the Multi Interface Shoe Adapter?The Multi
Interface Shoe Adapter can be used with the camera to attach accessories that are
compatible with an auto-lock shoe. Therefore, if you have flashes, viewfinders, or other
auto-lock accessories, they can
What is PlayMemories Mobile and where can I get PlayMemories Mobile?The
PlayMemories Mobile™ is an application for mobile devices such as smartphones and
tablets using the iOS®, Android™ or Windows® operating system. You can install it on
your smartphone or tablet to use with a
Are RAW image files compatible with Apple Macintosh computers?Computers running
the Apple® Mac OS® X (v10.4.11 or higher) operating system installed with the current
version of iPhoto® software support RAW image files. The Aperture™ 2 software
for Macintosh computers also
The pictures are too white or overexposed.Depending on the mode with which you are
shooting, overexposed pictures can normally be corrected by simply adjusting a few
settings. First, if you are close to your subject and have not already done so, try shooting
What is the difference between a slow sync and fill flash?Slow sync uses a slow shutter
speed in conjunction with the flash and is designed for shooting scenes in low light where
the light from the flash cannot illuminate the background of the picture . The slower
shutter
Is information about the HDMI versions available for Sony products?There is much
confusion about the HDMI® versions and concerns about compatibility. For this reason,

we do not promote the HDMI versions incorporated on many of our products. Instead of
HDMI version numbers, we advertise
Can an external microphone be used with the camera?Although it is normally advertised
for use with some Sony® camcorders, the ECM-XYST1M and ECM-CG50 stereo
microphone is compatible and can be used with this camera. NOTE:
How to transfer pictures and videos using a Wi-Fi connection to a computer with the
Windows operating system.You can import pictures and videos recorded with your
camera by connecting it to your computer with the Windows® operating system using
your Wi-Fi® service. Click the appropriate link below for a step by step instructions
What is Auto Portrait Framing and how do I use it?Auto Portrait Framing combines Face
Recognition, composition algorithms based on the Rule of Thirds principle, and By Pixel
Super Resolution to create optimally framed portraits from images in which faces are
detected
The pictures appear too dark or underexposed.A number of different reasons may cause
dark or underexposed pictures. Depending on what mode you are shooting with, the issue
can normally be corrected by simply adjusting a few settings. Follow the steps below
What software titles can be used for importing and editing AVCHD content?The table
below provides a list of compatible software for importing and editing AVCHD content.
IMPORTANT: This list is solely based on the information shown on the Web site of each
software vendor, and Sony does
Can the recorded images be viewed on the TV?Yes, if the TV has an HDMI® input you
can playback the pictures by connecting the camera with a mini-to-full size HDMI cable
(sold separately). Also, by connecting the camera to a Sony® TV that supports PhotoTV

RAW images converted to JPEG format with the Image Data Converter SR software look
noisy.The BIONZ™ processing engine installed in the camera and the processing engine
of Image Data Converter SR are optimized to the respective characteristics (hardware vs.
software). Therefore, processing is different
The AVCHD or PRIVATE folder appears as a QuickTime icon on a Macintosh OS X
(version 10.8) computer.Regardless of whether or not the AVCHD or PRIVATE folder
shows as a QuickTime® icon, you can import the video content from the camera using
the iMovie® software as you normally would. The QuickTime Player installed
What is Clear Image Zoom?Clear Image Zoom is a function that uses the Sony®
exclusive By Pixel Super Resolution Technology. It allows you to enlarge the image with
close to the original image quality when shooting still images. The camera
The background of a picture is dark and underexposed when using a flash.To avoid dark
backgrounds when taking a picture of your subject, set the camera to use the Slow Sync
flash mode. This setting illuminates your subject with the flash and keeps the shutter
open a little longer (by
Unable to import videos recorded in 1080-60p or 720-60p to Apple iMovie
software.Apple® iMovie® versions ‘08, ‘09 and ‘11 do not support the AVCHD 2.0
codec. This codec encompasses AVCHD footage recorded at 1080/60p and 720/60p.
Therefore, AVCHD recordings in these two progressive formats are
Burn XAVC S/MP4 Videos to DVD or Blu-ray DiscsTo create AVCHD and Blu-ray
Discs from MP4 or XAVC S format videos that will play back on DVD or Blu-ray
Disc™ players, make sure to update the PlayMemories Home™ software application.
Refer to this guide to create

Movies Downloaded to the Computer are Divided into Multiple FilesMovies recorded for
a long duration are divided into multiple files in the camera with a maximum size of 2GB
or 4GB, depending on File Format (MP4, AVCHD, or XAVC-S) and memory card file
system (exFAT or FAT32)
How to transfer videos to a Macintosh computer.You can transfer the video from your
camera to a Macintosh® computer using the Apple® iMovie® software . If the Apple
iMovie software is not installed on your computer, or you are trying to transfer 60p (1080
and
The computer does not recognize the USB connection from a Sony digital
camera.IMPORTANT: Computers pre-installed with older versions of Windows
operating system may not be fully compatible with Windows® 10 operating system.
Check with the manufacturer if your computer model is compatible
Transfer Photos to a Mac ComputerFollow these steps to copy photos from a camera to
an Apple® Macintosh® computer. Use PlayMemories Home™ software. Copy the
photos directly to the computer without using any software. Connect the camera directly
Import Pictures and Videos Wirelessly to a Mac ComputerYou can import pictures and
videos wirelessly to your Apple® Macintosh® computer through the Wireless Auto
Import app. Unfortunately, the Wireless Auto Import download service has ended.
However, functions of this
Where can I find out if a firmware update is available?Information about the availability
of firmware updates can be found by clicking the link below. If a firmware update is
available, there also will be instructions for how to check the current firmware version of