Sony Bravia KDL-40CX525 User manual

MANUAL DE SERVIÇO
TV digital com tela de cristal líquido
AZ2-F Chassis
Segmento: P-2
9-888-415-01
Version Date Subject
1.03/14/2011Nenhuma revisão ou atualização aplicavel neste momento.
DATA DE PUBLICAÇÃO DO ORIGINAL: 3/2011
INFORMAÇÕES DO HISTÓRICO DESTE MANUAL:

MANUAL DE SERVIÇO
TV digital com tela de cristal líquido
AZ2-F Chassis
Segmento: P-2
9-888-415-01
Self Diagnosis
Supported model
KDL-40CX525

LISTA DE MODELOS
MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION
KDL-32CX525 RM-YD064 BRAZIL KDL-40CX525 RM-YD064 BRAZIL
KDL-46CX525 RM-YD064 BRAZIL

KDL-32CX525/40CX525/46CX525 i
ÍNDICE
Section 1 - Safety and Features.................................................1
Warnings and Cautions..............................................................1
Handling the FFC Connector...................................................... 3
Safety-Related Warnings............................................................ 4
Safety Check-Out.......................................................................5
Self Diagnosis Function .............................................................7
Overview ....................................................................................8
Features.....................................................................................8
Full HD 1080p Resolution........................................................... 8
Internet Streaming & Connectivity .............................................. 8
Faster Start-Up ........................................................................... 9
BRAVIA® Sync™ Compatible .................................................... 9
X-Reality™ Engine ..................................................................... 9
Navigation Made Easy................................................................ 9
LightSensor™ Technology.......................................................... 9
Presence Sensor ........................................................................ 9
USB Photos, Videos & Music ..................................................... 9
!"#$%&$'(%)*+...........................................................................10
Section 2 - Software Requirements.........................................13
Overview ..................................................................................13
Software Updates for Customers.............................................13
Software Updates for Servicers ...............................................14
Software Update Responsibility................................................ 14
Checking the Software Version................................................. 14
Examples of Software Correctable Symptoms ......................... 15
Section 3 - Chassis Overview..................................................16
Overview ..................................................................................16
Overall Circuit Descriptions ...................................................... 18
Main Board...............................................................................18
Tuner......................................................................................... 18
X-Reality Processor.................................................................. 18
,-.%)/,0"1%&#2.......................................................................... 18
Temperature Sensor ................................................................. 18
Power Supply...........................................................................19
Switch Unit ...............................................................................19
Motion Sensor Board ...............................................................19
IR Board...................................................................................19
LCD Panel Assembly ...............................................................19
TCON Board............................................................................. 19
Diagrams..................................................................................20
Section 4 - Troubleshooting.....................................................22
Overview ..................................................................................22
Updating the Software .............................................................. 22
Triage Chart .............................................................................23
Protection Shutdown................................................................24
Standby LED Flash Count ........................................................ 24
Diagnostic Code Descriptions..................................................26
Viewing the Self Check Diagnostic History............................... 27

KDL-32CX525/40CX525/46CX525 ii
ÍNDICE
Section 5 - Flow Charts and Diagrams ...................................28
Overview ..................................................................................28
Diagnosing the Error................................................................. 28
No Power.................................................................................. 29
StandBy LED Blinking............................................................... 30
No Picture................................................................................. 36
No Sound.................................................................................. 37
TV/Remote Commander Buttons Not Working......................... 38
Network Not Connecting........................................................... 40
Skype Accessory Not Working.................................................. 42
Section 6 - Disassembly/Part Number Information ...............44
Table-Top Stand Assembly Removal .......................................44
Rear Cover and AC Cover Removal ........................................45
G2A/G2B/G3 (Power) Board, Switch Unit and
Speaker Removal ....................................................................46
BATV (Main) Board, HLR2 Board, HMS3 Board and
LCD Panel Removal ................................................................47
Cleaning the LCD Panel Assembly........................................... 47
Screw Legend ..........................................................................48
Connectors...............................................................................48
KDL-32CX525........................................................................... 48
KDL-40CX525........................................................................... 49
KDL-46CX525........................................................................... 49
Accessories and Packing.........................................................50
Miscellaneous ..........................................................................50
Remote Commander................................................................50
Wire Dressing Diagrams ..........................................................51
KDL-32CX525 Only .................................................................. 51
KDL-40CX525 Only .................................................................. 51
KDL-46CX525 Only .................................................................. 51
Section 7 - Service Adjustments .............................................52
Overview ..................................................................................52
Updating the Software .............................................................52
Accessing Service Adjustments ...............................................52
Viewing or Changing Service Data........................................... 53
Verifying Service Adjustments..................................................54
Verifying the Segment Code..................................................... 54
Verifying the Destination........................................................... 54
Verifying the Model Name......................................................... 55
Optional Adjustments ...............................................................55
Setting White Balance Adjustments.......................................... 55
Resetting the TV to Factory Condition .....................................56
Resetting the TV to Factory Condition Using Service Mode..... 57
Appendix A - Removing The Rear Cover .............................. A-1
Removing the Power Cord from the Rear Cover ................... A-1

KDL-32CX525/40CX525/46CX525 1
CUIDADOS E PRECAUÇÕES
CAUTION
34#+#/+#25%$%*6/%*+(2-$(%)*+/'2#/7)2/-+#/89/:-'1%&#./+#25%$#/"#2+)**#1/)*19;/3)/2#.-$#/(4#/2%+</)7/#1#$(2%$/+4)$<=/.)/*)(/"#27)20/'*9/+#25%$%*6/
)(4#2/(4'*/(4'(/$)*('%*#./%*/(4#/)"#2'(%*6/%*+(2-$(%)*+/-*1#++/9)-/'2#/:-'1%&#./()/.)/+);
CARRYING THE TV
isconnect all cables when carrying the TV.
arry the TV with the adequate number of people; larger size TVs require two or more people.
orrect hand placement while carrying the TV is very important for safety and to avoid
damage.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver
is directly connected to the AC power line.
!SAFETY-RELATED COMPONENT WARNING!!
>)0")*#*(+/%.#*(%&#./89/+4'.%*6/'*./ ! mark on the exploded views are critical for safe operation.
Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is
#++#*(%'1/(4'(/'11/$2%(%$'1/"'2(+/8#/2#"1'$#./)*19/?%(4/(4#/"'2(/*-08#2/+"#$%&#./%*/(4%+/0'*-'1/()/"2#5#*(/#1#$(2%$/+4)$<=/&2#=/)2/)(4#2/4'@'2.;
>%2$-%(/'.A-+(0#*(+/(4'(/'2#/$2%(%$'1/7)2/+'7#/)"#2'(%)*/'2#/%.#*(%&#./%*/(4%+/0'*-'1;/
Follow these procedures whenever critical components are replaced or improper operation is suspected.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor
guarantee.
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS

KDL-32CX525/40CX525/46CX525 2
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
ATENSÃO
1. !Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials
could easily scratch the screen which may result in permanent damage.
2. !Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia,
benzene, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.
3. !Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure.
4.
LIMPANDO PAINEL DE LCD
5. CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
6. Clean the cabinet of the TV with a dry soft cloth.
7. Wipe the LCD screen gently with a soft cloth.
8. "Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
9. "If using a chemically pretreated cloth, please follow the instruction provided on the package.
10. "Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
11. "Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.

KDL-32CX525/40CX525/46CX525 3
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
MANUSEIO DO CONECTOR FFC
Use caution when you connecting or removing the FFC connector.
DO NOT remove the connector by the reinforcement tab only.
1. Holding onto the entire FFC connector,
insert the FFC connector into the connector slot.
1. Gently press down on the release tabs of the connector slot.
2. Holding onto the entire FFC connector,
pull out the connector while continuing to hold down
the release tabs of the connector slot.
(See caution below.)
Insert
connector.
2
Press down
Press down
Main Board
Main Board
CAUTION: The FFC connector can be inserted into the Main Board upside down.
If it is inserted upside down, the pins on the FFC connector
will short-circuit and damage the board.
Remove
connector.
Inserted Correctly Inserted Incorrectly
Correct Incorrect
DESCONECTANDO CONECTOR FFC CONECTANDO CONECTOR FFC

KDL-32CX525/40CX525/46CX525 4
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
CUIDADO COM A SEGURANÇA
TENHA CUIDADO AO MANUSEAR O PAINEL LCD
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1. Do not press on the panel or frame edge to avoid the risk of electric shock.
2. Do not scratch or press on the panel with any sharp objects.
3. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4. Do not expose the LCD panel to direct sunlight.
5. Avoid contact with water. It may cause a short circuit within the module.
6. Disconnect the AC power when replacing the backlight or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
7. Always clean the LCD panel with a soft cloth material.
8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.

KDL-32CX525/40CX525/46CX525 5
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
VERIFICAÇÃO DE SEGURANÇA
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and
bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that
you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the
customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their
replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage
as described below.

KDL-32CX525/40CX525/46CX525 6
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
TESTE DE FUGA
The AC leakage from any exposed metal part to earth ground and from all
exposed metal parts to any exposed metal part having a return to chassis, must
not exceed 0.5 mA(500 microamperes). Leakage current can be measured by
any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-
540A. Follow the manufacturers’ instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital
multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or
battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog
meters must have an accurate low voltage scale.
4. The Simpson’s 250 and Sanwa SH-63TRD are examples of passive
VOMs that are suitable. Nearly all battery-operated digital multimeters
that have a 2 VAC range are suitable (see Figure A).
COMO ENCONTRAR UM BOM ATERRAMENTO
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw
on most AC outlet boxes is also at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground
by measuring the resistance between it and a cold-water pipe with an ohmmeter.
The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60-to 100-watt trouble-light (not
a neon lamp) between the hot side of the receptacle and the retaining screw. Try
both slots, if necessary, to locate the hot side on the line; the lamp should light at
normal brilliance if the screw is at ground potential (see Figure B).
Trouble Light
AC Outlet Box Ohmmeter
Cold-water Pipe
Figure B. Checking for earth ground.
To Exposed Metal
Parts on Set
0.15 µF
Earth Ground
AC
Voltmete
r
(0.75V)
Figure A. Using an AC voltmeter to check AC leakage.

KDL-32CX525/40CX525/46CX525 7
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
FUNÇÃO DE AUTO-DIAGNÓSTICO
34#/3B+/%*/(4%+/0'*-'1/$)*('%*/'/+#17C.%'6*)+(%$/7-*$(%)*;/D7/'*/#22)2/)$$-2+=/(4#/!3,EFGH/IJF/?%11/'-()0'(%$'119/8#6%*/()/K'+4;/34#/*-08#2/)7/
(%0#+/(4#/IJF/K'+4#+/(2'*+1'(#+/()/'/"2)8'81#/+)-2$#/)7/(4#/"2)81#0;/,/.#&*%(%)*/)7/(4#/!3,EFGH/IJF/K'+4/%*.%$'()2/%+/1%+(#./%*/(4#/L"#2'(%*6/
Instruction manual for the user’s reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal
past problems and how often these problems occur.
For complete information, refer to “Section 4 - Troubleshooting” on page 22.
Self Diagnosis
Supported model

KDL-32CX525/40CX525/46CX525 8
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
VISÃO GERAL
The AZ2-F chassis is one of several designs for the 2011 model line
of Sony Bravia® LCD televisions. This manual covers the following
models:
KDL-32CX525
KDL-40CX525
KDL-46CX525
CARACTERÍSTICAS
Several new features are introduced in this chassis model lineup
along with some carryovers from the previous year.
FULL HD 1080P RESOLUTION
Experience amazing Full HD 1080p picture quality, the highest at-
home resolution. Take full advantage of HD sources like a Blu-ray
Disc™ Player or PlayStation®3 gaming console via the 16:9 wide
screen panel (1920 x 1080).
INTERNET STREAMING & CONNECTIVITY
Internet Streaming:Internet favorites now streaming on your
(#1#5%+%)*;/D*/'..%(%)*/()/M2%)$%(9N=/?'($4/4%(/0)5%#+/?%(4/E#(K%OP=/
popular TV shows on Hulu Plus™ or user-generated video on
YouTube™. You can even listen to personalized music on Pandora®.
J*A)9/(4#/?%.#+(/+#1#$(%)*/)7/%*(#2*#(/$)*(#*(/'(/9)-2/&*6#2(%"+;Q
Skype™ Ready:Connect to friends and family all over the globe with
Internet voice and video calls using your TV. Make free video Skype-
to-Skype calls and low-cost Skype-to-phone calls with a Sony®
compact microphone/camera (required, sold separately).2
Integrated Wi-Fi®:Conveniently stream entertainment straight from
the Internet and from your home network using the built-in Wi-Fi®.1
DLNA® Streaming:Access and share photos, videos and music on
your TV by streaming them from compatible DLNA® device like your
PC or Playstation®3 system.3

KDL-32CX525/40CX525/46CX525 9
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
FASTER START-UP
Quick Start & Viewing feature enables this Sony television to go from
‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions.
BRAVIA® SYNC™ COMPATIBLE
Conveniently operate and control other BRAVIA® Sync™ compatible
devices - including BRAVIA® HDTVs, Blu-ray Disc™ Players,
surround sound systems, Handycam® camcorders and Cyber-
shot® digital still cameras, all with one remote control.
X-REALITY™ ENGINE
Enjoy a vivid, lifelike picture experience. Sony’s X-Reality engine
brings out the best by analyzing each scene so you see sharpened
images, and amazing contrast detail.
NAVIGATION MADE EASY
Enjoy an easy-to-use menu that allows you to navigate additional
content or adjust the picture settings while watching your favorite
program.
LIGHTSENSOR™ TECHNOLOGY
Enjoy customized picture brightness and save energy without lifting
'/&*6#2;/34#/8-%1(C%*/I%64(/!#*+)2/'-()0'(%$'119/'.A-+(+/(4#/"%$(-2#/
brightness based on the amount of light in the room.
PRESENCE SENSOR
Save energy when you’re not around. The television’s built-in motion
sensor has the ability to scan the room and detect movement. If the
sensor detects no movement it automatically turns off the picture
leaving only sound. After more time and no movement, the TV turns
itself off minimizing any unnecessary power draw.
USB PHOTOS, VIDEOS & MUSIC
Share your photos on the big screen or listen to your favorite music.
Simply connect your digital camera, USB-enabled MP3 player, or
USB storage device directly to your HDTV’s USB input.

KDL-32CX525/40CX525/46CX525 10
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
ESPECIFICAÇÕES
Sistema
Sistema de televisão Analógico: NTSC/PAL-M/PAL-N
Digital: SBTVD-T
Cobertura de canais VHF: 2-13
UHF: 14-69
CATV: 1-125
Sistema do painel Painel LCD (tela de cristal líquido)
Potência de saída dos alto-falantes
(RMS) 10 W + 10 W (8 ohms, 1 kHz, 10% THD*
1
, 127 V)
Tomadas de entrada/saída
CABLE/ANTENNA Terminal de antena externa de 75 ohms para entradas RF
VIDEO IN 1/2 VIDEO / AUDIO
COMPONENT IN YP
B P R (Vídeo componente) / Formato de sinal: 480i, 480p, 576i, 576p, 720p, 1080i, 1080p / AUDIO
HDMI IN 1/2/3/4 HDMI: Vídeo: 480i, 480p, 576i, 576p, 720p, 720/24p/30p, 1080i, 1080p, 1080/24p/30p
Áudio: Linear de dois canais PCM 32, 44,1 e 48 kHz, 16, 20 e 24 bits, Dolby Digital
Entrada de áudio analógico (minitomada) (somente HDMI IN 4)
ARC (Audio Return Channel, Canal de Retorno de Áudio) (somente HDMI IN 1)
AUDIO OUT/Fones de ouvido 500 mVrms (típico)
Minitomada estéreo / Impedância: ≥16 ohms
DIGITAL AUDIO OUT
(OPTICAL)
Sinal óptico PCM/Dolby Digital
ocigólanaBGR,sonip51edbus-DNICP
PC/HDMI 4 AUDIO IN Minitomada estéreo
PC/HDMI 2 AUDIO IN Minitomada estéreo
adedadicolevA(XT-ESAB001/T-ESAB01rotcenoCNAL conexão pode ser diferente dependendo do ambiente
de rede. A taxa e a qualidade de comunicação de 10BASE-T/100BASE-TX não estão garantidas nesta
TV.)*
2
.odatropusotamrofoerbosseõçamrofniretboaraplaunaM-ioetlusnoCANLD/BSU
*
1
Distorção Harmônica Total.
*
2
Para conexões LAN, utilize um cabo 10BASE-T/100BASE-TX de categoria 7 (não fornecido).
EA disponibilidade dos acessórios opcionais depende do estoque.
EA disponibilidade dos acessórios opcionais depende do país/região.
EProjeto e especificações técnicas sujeitos a alterações sem prévio aviso.
EOs pesos e dimensões são aproximados.

KDL-32CX525/40CX525/46CX525 11
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
Nome do modelo KDL- 46CX52x 40CX52x 32CX52x
Alimentação e outros
Requisitos de alimentação 110-220 V CA, 60 Hz
Consumo de energia 193 W
em uso
em standby Menos que 0,15 W com 127 V CA e menos que 0,25 W com 220 V CA
Tamanho da tela (cm)
(polegadas medidas diagonalmente) Aprox. 101,6
40 polegadas
Aprox. 116,8
46 polegadas
Aprox. 80,1
31,5 polegadas
(classe 32)
Resolução do monitor 1.920 pontos (horizontal) × 1.080 linhas (vertical)
Alto-falante
Full range (mm) )2(001×03)2(031×54
Dimensões com pedestal (mm) 1,122 × 712 × 275 991 × 636 × 250
sem pedestal (mm) 1,122 × 712 × 74 991 × 606 × 71
799 × 532 × 230
799 × 502 × 70
padrão de furo para
montagem na parede (mm)
002×002003×003
tamanho do parafuso para
montagem na parede (mm) 6M
(comprimento: consulte Manual de Instruções)
Peso com pedestal (kg) 20,7 16,3 11,4
sem pedestal (kg) 17,1 12,9 8,7
Acessórios fornecidos Consulte “Verificando os acessórios”.
Acessórios opcionais Cabos de conexão
Kit de cinto de segurança
Suporte de montagem de parede: SU-WL500
Adaptador de LAN sem fio USB
Temperatura de operação 0 °C – 40 °C
Umidade de operação 10 % – 80 % RH (sem condensação)
170 W 171 W
Verificando os acessórios
Controle remoto (1)
*1
Pilhas tipo AAA (2)
Base do pedestal (1)
*2
Suporte do pedestal (1)
*2
(M6 × 14) (4) (para KDL-46CX52x)
(M6 × 14) (3) (para KDL-40/32CX52x)
Manual de instruções (este manual) e
outros documentos
*1Consulte o nome do modelo impresso no controle
remoto.
*2Necessária montagem do pedestal. Consulte o
folheto que acompanha o pedestal para montar o
pedestal.
Parafusos de montagem do pedestal

KDL-32CX525/40CX525/46CX525 12
SEÇÃO 1 - SEGURANÇA E CARACTERÍSTICAS
Informa ões sobre marcas registradas
Macintosh é uma marca comercial
licenciada da Apple Inc., registrada nos
E.U.A. e em outros países.
Blu-ray Disc é uma marca comercial.
“BRAVIA” e , S-Force,
Motionflow, BRAVIA Sync e são
marcas comerciais ou marcas registradas
da Sony Corporation.
“PS3” é uma marca comercial da Sony
Corporation e/ou Sony Computer
Entertainment Inc.
HDMI, o logotipo HDMI e High-Definition
Multimedia Interface são marcas
comerciais ou marcas registradas da
HDMI Licensing LLC nos Estados
Unidos e em outros países.
Java e todas as marcas e logotipos
baseados em Java são marcas comerciais
ou marcas registradas da Oracle e/ou de
suas empresas filiadas. Outros nomes
podem ser marcas comerciais de seus
respectivos proprietários.
Astro TV é um software desenvolvido
pela TQTVD Software Ltda. que
implementa a norma de interatividade do
Sistema Brasileiro de TV Digital
“Ginga” NBR-15606.
GINGA®é uma marca registrada da
PUC-Rio/UFPB.
NCL®é uma marca registrada da
PUC-Rio.
Fabricada sob licença da Dolby
Laboratories. Dolby e o símbolo de dois
D são marcas comerciais da Dolby
Laboratories.
DLNA®, o logotipo DLNA e DLNA
CERTIFIED®são marcas comerciais,
marcas de serviço ou marcas de
certificação da Digital Living Network
Alliance.
TrackID é uma marca comercial ou
marcas registrada da Sony Ericsson
Mobile Communications AB.
A tecnologia de reconhecimento de
música e vídeo e os dados relacionados
são fornecidos pela Gracenote®.
Gracenote é o padrão de indústria em
tecnologia de reconhecimento de música
e fornecimento de conteúdos
relacionados. Para mais informações,
visite www.gracenote.com.
CD, DVD, Blu-ray Disc e dados
relacionados com música e vídeo da
Gracenote, Inc., copyright © 2000-
present Gracenote. Gracenote Software,
copyright © 2000-present Gracenote.
Uma ou mais patentes propriedades da
Gracenote aplicam-se a este produto e
serviço. Visite a página da web da
Gracenote para ver uma lista não
exaustiva de patentes Gracenote
aplicáveis. Gracenote, CDDB, MusicID,
MediaVOCS, os logotipos Gracenote e o
logotipo "Powered by Gracenote" são
marcas registradas ou marcas comerciais
da Gracenote nos Estados Unidos e/ou
em outros países.
Navegador Opera®da Opera Software
ASA. Copyright 1995-2010 Opera
Software ASA. Todos os direitos
reservados.

KDL-32CX525/40CX525/46CX525 13
VISÃO GERAL
There are 2 reasons for updating the software on the TVs.
!Software updates for customers
These updates are for enhancements or improvements that
have been made to the software after the TV was released.
!Software update for servicers
/ 34#+#/-".'(#+/'2#/+"#$%&$'119/7)2/+#25%$#2+/()/-+#/.-2%*6/'/
service call.
ATUALIZAÇÃO DE SOFTWARE PARA CONSUMIDOR
The subject of software updates is a very important. The televisions
of today have advanced to the point where they are not simply a
television anymore. They are evolving into devices that are designed
to integrate with numerous other devices found in the home. Some
examples are: Portable audio and video devices, still cameras, home
computer networks and accessing the internet to name a few.
Communications with these varying devices requires that the
television be compatible with varying communications protocols.
Although standards are detailed for each of these protocols, the real
world dictates that occasional errors may occur that could prevent
devices from operating or communicating properly.
Keeping the software in the television up-to-date is a procedure that
is normally handled by the owner of the television. Most customers
who own computers and other digital devices are familiar with and are
accustomed to updating the software in their products. If a customer
contacts the Sony Customer Support Center and it is deemed to
be correctable with a software update, the issue is handled at the
customer level.
SEÇÃO 2 - REQUISITOS DE SOFTWARE

KDL-32CX525/40CX525/46CX525 14
SEÇÃO 2 - REQUISITOS DE SOFTWARE
ATUALIZAÇÃO DO SOFTWARE PARA TÉCNICOS
The models in this manual utilize a “generic” type main board. In
the past, many different main boards needed to be stocked due to
differences in software requirements. The software loaded on the
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of LCD panel installed during production.
Replacement main boards are now stocked with basic software.
Once the replacement board is installed in the unit, the most current
software needs to be installed using a USB thumb drive containing
the necessary software downloaded.
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complexity of replacing LCD panels and main boards. Information
about the LCD panel is stored on the TCON circuits. This information
is automatically loaded onto the main board when the TV is powered
up. With the correct software version the main board and/or the
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In addition to software installation, service adjustment information
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TV. Service adjustment information is covered in “Section 7 - Service
Adjustments” on page 52.
RESPONSABILIDADE PARA ATUALIZAÇÃO DO SOFTWARE
Software updates are designed to be performed by the customer.
Warranty repairs in which the issue can be resolved by a software
update are not reimbursable. Most issues involving software
updates are handled by the customer service center and should not
be directed to an authorized service center. It is the responsibility
of the servicer to prevent service calls for issues that involve
software updates. Exceptions to this are certain cases whereby the
customer is unable or unwilling to perform the task. In this situation,
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reimbursement.
It is the servicer’s responsibility, however, to make certain that any
TV requiring a legitimate service is running the latest software
version and to install it if necessary.
VERIFICANDO VERSÃO DO SOFTWARE
The easiest way to check the version of software that is currently on
the TV is to access the Contact Sony screen by using the customer
menu.

KDL-32CX525/40CX525/46CX525 15
SEÇÃO 2 - REQUISITOS DE SOFTWARE
EXEMPLO DE SINTOMAS CORRIGÍVEIS DO
SOFTWARE
Most symptoms that are correctable by software updates involve
communications issues with other devices or minor glitches in
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symptoms that may be corrected with a software update:
!Fluctuations in picture brightness
!Intermittent picture freezing or noise
!Problems with certain inputs (especially HDMI)
!Intermittent or distorted audio
!Erratic remote control operation
!Unit turns on and off by itself
!Loss of color
!Internet connectivity
!Certain features not working correctly
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!Internet connectivity
!Certain features not working correctly
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