Sony STR-ZA5000ES User manual

SERVICE MANUAL
Sony Video & Sound Products Inc.
Published by Sony Techno Create Corporation
SPECIFICATIONS
MULTI CHANNEL AV RECEIVER
9-896-281-01
2016C33-1
© 2016.03
US Model
Canadian Model
Ver. 1.0 2016.03
Note:
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
AUDIO POWER SPECIFICATIONS
POWER OUTPUT AND TOTAL HARMONIC DISTORTION:
With 8 ohm loads, both channels driven, from 20 – 20,000 Hz; rated
120 watts per channel minimum RMS power, with no more than 0.09%
total harmonic distortion from 250 milliwatts to rated output.
Amplifier section
POWER OUTPUT 1) 2)
Rated Power Output at Stereo Mode
(8 ohms 20 Hz – 20 kHz, THD 0.09%): 120 W + 120 W
Reference Power Output
(8 ohms 1 kHz, THD 0.9%)
FRONT: 130 W + 130 W
CENTER: 130 W
SURROUND: 130 W + 130 W
SURROUND BACK: 130 W + 130 W
HEIGHT 1: 130 W + 130 W
1) Measured under the following conditions:
Power requirements: 120 V AC, 60 Hz
2) Depending on the sound field settings and the source, there may be
no sound output.
Frequency response*
Inputs (Analog)
* When “Direct” is being used and an analog input is selected.
Inputs (Digital)
Outputs
FM tuner section
Tuning range
87.5 MHz – 108.0 MHz
Antenna (aerial)
FM wire antenna (aerial)
Antenna (aerial) terminals
75 ohms, unbalanced
AM tuner section
Antenna (aerial)
Loop antenna (aerial)
Video section
Inputs/Outputs
Video: 1 Vp-p, 75 ohms
Inputs
COMPONENT VIDEO:
Y: 1 Vp-p, 75 ohms
PB: 0.7 Vp-p, 75 ohms
PR: 0.7 Vp-p, 75 ohms
80 MHz HD Pass Through
SA-CD/CD, TV, AUX, VIDEO 10 Hz – 100 kHz
± 3 dB
SA-CD/CD, TV, AUX, VIDEO Sensitivity: 150 mV
Impedance: 50 kohms
S/N*: 105 dB (A, 20 kHz LPF, 500 mV)
IN (BD/DVD) (Coaxial) Impedance: 75 ohms
S/N: 96 dB (A, 20 kHz LPF)
IN 1 (AUX), IN 2 (TV) (Optical)S/N: 96 dB (A, 20 kHz LPF)
ZONE2, ZONE 3 (AUDIO OUT) Voltage: 2 V
Impedance: 1 kohm
FRONT L/R, CENTER, SURROUND L/R,
SURROUND BACK L/R , HEIGHT 1 L/R,
HEIGHT 2 L/R, SUBWOOFER
Voltage: 2 V
Impedance: 1 kohm
Tuning rangeTuning scale
530 kHz – 1,710 kHz10 kHz step
9 kHz step 531 kHz – 1,710 kHz
HDMI Input/Output (HDMI Repeater block)
HDMI IN 1, 2, 3, 4, 5 and all HDMI OUT jacks support bandwidth up
to 18 Gbps, and HDMI IN 6 (GAME) jack supports bandwidth up to 9
Gbps.
All HDMI IN and HDMI OUT jacks support HDCP 2.2, ITU-R BT.2020
wide color spaces, and HDR (High Dynamic Range) contents pass-
through.
HDCP 2.2 is newly enhanced copyright protection technology that
BT.2020 color space is new wider color standard that is defined for
is used to protect content such as 4K movies.
ultra-high definition television systems.
HDR is an emerging video format that can display a wider range of
brightness levels.
Supported video formats
* If you use YCbCr 4:4:4/YCbCr 4:2:2/RGB 4:4:4 or YCbCr 4:2:0 deep
color (10 bit or 12 bit) of these video formats, be sure to use HDMI IN 1,
2, 3, 4 and/or 5 jacks, and Premium High Speed HDMI Cables, which
can support bandwidth up to 18 Gbps.
** If you use deep color (10 bit or 12 bit) of these video formats, be sure
to use HDMI IN 1, 2, 3, 4 and/or 5 jacks, and Premium High Speed HDMI
Cables, which can support bandwidth up to 18 Gbps.
General
Power requirements
120 V AC, 60 Hz
Power consumption
500 W
Power consumption (during standby mode)
0.3 W (When “Control for HDMI,” “Audio Return Channel,” “Pass
Through,” “Network Standby,” and “External Control” are set to “Off,”
and the power for zone 2/zone 3 is turned off.)
Dimensions
430 mm × 174 mm × 410 mm (17 in × 6 7/8in × 16 1/4in) (width/
height/depth) including projecting parts and controls
Mass (Approx.)
17.5 kg (38 lb 10 oz) including the front cover
17.1 kg (37 lb 12 oz) not including the front cover
Format 2D
3D
Frame
packing
Side-by-
Side (Half)
Over-Under
(Top-and-
Bottom)
4096 × 2160p @ 59.94/60 Hz
4096 × 2160p @ 50 Hz *
4096 × 2160p @ 29.97/30 Hz **
4096 × 2160p @ 25 Hz **
4096 × 2160p @ 23.98/24 Hz **
3840 × 2160p @ 59.94/60 Hz *
3840 × 2160p @ 50 Hz *
3840 × 2160p @ 29.97/30 Hz **
3840 × 2160p @ 25 Hz **
3840 × 2160p @ 23.98/24 Hz **
1920 × 1080p @ 59.94/60 Hz
1920 × 1080p @ 50 Hz
1920 × 1080p @ 29.97/30 Hz
1920 × 1080p @ 25 Hz
1920 × 1080p @ 23.98/24 Hz
1920 × 1080i @ 59.94/60 Hz
1920 × 1080i @ 50 Hz
1280 × 720p @ 59.94/60 Hz
1280 × 720p @ 50 Hz
1280 × 720p @ 29.97/30 Hz
1280 × 720p @ 23.98/24 Hz
720 × 480p @ 59.94/60 Hz
720 × 576p @ 50 Hz
640 × 480p @ 59.94/60 Hz
D2
tamroF
3D
Frame
packing
Side-by-
Side (Half)
Over-Under
(Top-and-
Bottom)
Supplied accessories
Operating Instructions
Startup Guide (1)
Optimizer microphone (ECM-AC1) (1)
FM wire antenna (aerial) (1)
AM loop antenna (aerial) (1)
AC power cord (mains lead) (1)
Remote control (RM-AAU217) (1)
R03 (size-AAA) batteries (2)
Front cover (1)
Design and specifications are subject to change without notice.
STR-ZA5000ES

STR-ZA5000ES
2
NOTES ON CHIP COMPONENT REPLACEMENT
• Never reuse a disconnected chip component.
• Notice that the minus side of a tantalum capacitor may be dam-
aged by heat.
SAFETY CHECK-OUT
After correcting the original service problem, perform the follow-
ing safety check before releasing the set to the customer:
Check the antenna terminals, metal trim, “metallized” knobs,
screws, and all other exposed metal parts for AC leakage.
Check leakage as described below.
LEAKAGE TEST
The AC leakage from any exposed metal part to earth ground and
from all exposed metal parts to any exposed metal part having a
return to chassis, must not exceed 0.5 mA (500 microamperes.).
Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA
WT-540A. Follow the manufacturers’ instructions to use these
instruments.
2. A battery-operated AC milliammeter. The Data Precision 245
digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a
VOM or battery-operated AC voltmeter. The “limit” indication
is 0.75 V, so analog meters must have an accurate low-voltage
scale. The Simpson 250 and Sanwa SH-63Trd are examples
of a passive VOM that is suitable. Nearly all battery operated
digital multimeters that have a 2 V AC range are suitable. (See
Fig. A)
1.5 kΩ0.15 μF
AC
voltmeter
(0.75 V)
To Exposed Metal
Parts on Set
Earth Ground
Fig. A. Using an AC voltmeter to check AC leakage.
SAFETY-RELATED COMPONENT WARNING!
COMPONENTS IDENTIFIED BY MARK 0OR DOTTED LINE
WITH MARK 0ON THE SCHEMATIC DIAGRAMS AND IN
THE PARTS LIST ARE CRITICAL TO SAFE OPERATION.
REPLACE THESE COMPONENTS WITH SONY PARTS
WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS
MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY.
ATTENTION AU COMPOSANT AYANT RAPPORT
À LA SÉCURITÉ!
LES COMPOSANTS IDENTIFIÉS PAR UNE MARQUE 0SUR
LES DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES
PIÈCES SONT CRITIQUES POUR LA SÉCURITÉ DE FONC-
TIONNEMENT. NE REMPLACER CES COMPOSANTS QUE
PAR DES PIÈCES SONY DONT LES NUMÉROS SONT DON-
NÉS DANS CE MANUEL OU DANS LES SUPPLÉMENTS
PUBLIÉS PAR SONY.
Copyrights
This receiver incorporates Dolby* Digital Surround and the DTS** Digital
Surround System.
* Manufactured under license from Dolby Laboratories. Dolby, Dolby
Atmos, Dolby Surround, and the double-D symbol are trademarks of
Dolby Laboratories.
** For DTS patents, see
http://patents.dts.com. Manufactured under license from DTS, Inc.
DTS, the Symbol, DTS in combination with the Symbol, DTS:X, and the
DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the
United States and/or other countries. © DTS, Inc. All Rights Reserved.
This receiver incorporates High-Definition Multimedia Interface (HDMI™)
technology.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.

STR-ZA5000ES
3
1. SERVICING NOTES ............................................. 4
2. DISASSEMBLY
2-1. Disassembly Flow........................................................... 8
2-2. Front Cover Assy ............................................................ 9
2-3. Case, Fuse (F01) ............................................................. 9
2-4. Front Panel Block-1 ........................................................ 10
2-5. Front Panel Block-2 ........................................................ 11
2-6. Power Unit Block............................................................ 12
2-7. DIGITAL Board Block-1 ................................................ 13
2-8. DIGITAL Board Block-2 ................................................ 14
2-9. DIGITAL Board.............................................................. 14
2-10. DCDC Board Block-1..................................................... 15
2-11. DCDC Board Block-2..................................................... 16
2-12. STBY Board Block ......................................................... 17
2-13. AC Inlet (2P) Block ........................................................ 18
2-14. HUB Board Block........................................................... 19
2-15. HUB Board ..................................................................... 20
2-16. CIS Board ....................................................................... 20
2-17. HEIGHT2_SPTM Board ................................................ 21
2-18. GND Board ..................................................................... 22
2-19. ANALOG Board Block-1............................................... 23
2-20. ANALOG Board Block-2............................................... 24
2-21. TUNER1AMF Assy (TU1)............................................. 25
2-22. AMP Board Block-1 ....................................................... 26
2-23. AMP Board Block-2 ....................................................... 27
2-24. AMP Board, HEIGHT_P-TR Board............................... 28
2-25. SPTM Board, HEIGHT_SPTM Board ........................... 29
3. TEST MODE ............................................................ 30
4. ELECTRICAL CHECK ......................................... 35
5. TROUBLESHOOTING .......................................... 36
6. DIAGRAMS
6-1. Block Diagram - DIGITAL VIDEO Section - ................ 38
6-2. Block Diagram - HDMI Section (1/2) -.......................... 39
6-3. Block Diagram - HDMI Section (2/2) -.......................... 40
6-4. Block Diagram - DIGITAL AUDIO Section (1/2) - ....... 41
6-5. Block Diagram - DIGITAL AUDIO Section (2/2) - ....... 42
6-6. Block Diagram - ANALOG AUDIO Section -............... 43
6-7. Block Diagram - AMP Section -..................................... 44
6-8. Block Diagram - ANALOG VIDEO Section - ............... 45
6-9. Block Diagram - ETHERNET Section -......................... 46
6-10. Block Diagram - PANEL Section -................................. 47
6-11. Block Diagram - POWER SUPPLY Section -................ 48
6-12. Printed Wiring Board - DIGITAL Board (Side A) - ....... 50
6-13. Printed Wiring Board - DIGITAL Board (Side B) - ....... 51
6-14. Printed Wiring Board
- ANALOG Board (Component Side) -.......................... 52
TABLE OF CONTENTS
6-15. Printed Wiring Board
- ANALOG Board (Conductor Side) -............................ 53
6-16. Schematic Diagram - ANALOG Board (1/3) -............... 54
6-17. Schematic Diagram - ANALOG Board (2/3) -............... 55
6-18. Schematic Diagram - ANALOG Board (3/3) -............... 56
6-19. Printed Wiring Board - HUB Board - ............................. 57
6-20. Printed Wiring Board
- AMP Board (Component Side) - .................................. 58
6-21. Printed Wiring Board
- AMP Board (Conductor Side) -.................................... 59
6-22. Schematic Diagram - AMP Board (1/2) - ....................... 60
6-23. Schematic Diagram - AMP Board (2/2) - ....................... 61
6-24. Printed Wiring Board - SPTM Board - ........................... 62
6-25. Schematic Diagram - SPTM Board -.............................. 63
6-26. Printed Wiring Boards
- HEIGHT SPEAKER Section - ..................................... 64
6-27. Schematic Diagram - HEIGHT SPEAKER Section -..... 65
6-28. Printed Wiring Boards - F-HDMI/CIS Boards - ............. 66
6-29. Schematic Diagram - F-HDMI/CIS Boards - ................. 67
6-30. Printed Wiring Board - DISPLAY Board - ..................... 68
6-31. Schematic Diagram - DISPLAY Board - ........................ 69
6-32. Printed Wiring Boards
- POWER_KEY/M_VOL Boards -................................. 70
6-33. Schematic Diagram
- POWER_KEY/M_VOL Boards -................................. 71
6-34. Printed Wiring Boards - DCDC Section -....................... 72
6-35. Schematic Diagram - DCDC Section - ........................... 73
6-36. Schematic Diagram - STBY Board - .............................. 74
6-37. Printed Wiring Board - STBY Board -............................ 75
7. EXPLODED VIEWS
7-1. Overall Section ............................................................... 81
7-2. DCDC Board Section...................................................... 82
7-3. DISPLAY Board Section ................................................ 83
7-4. Front Panel Section......................................................... 84
7-5. DIGITAL Board Section................................................. 85
7-6. HUB Board Section ........................................................ 86
7-7. ANALOG Board Section................................................ 87
7-8. Power Transformer Section ............................................ 88
7-9. AMP Board Section ........................................................ 89
7-10. Heat Sink Section............................................................ 90
7-11. SPTM Board Section ...................................................... 91
7-12. Chassis Section ............................................................... 92
8. ELECTRICAL PARTS LIST .............................. 93
Accessories are given in the last of the electrical parts list.

STR-ZA5000ES
4
SECTION 1
SERVICING NOTES
UNLEADED SOLDER
Boards requiring use of unleaded solder are printed with the lead-
free mark (LF) indicating the solder contains no lead.
(Caution: Some printed circuit boards may not come printed with
the lead free mark due to their particular size)
: LEAD FREE MARK
Unleaded solder has the following characteristics.
• Unleaded solder melts at a temperature about 40 °C higher
than ordinary solder.
Ordinary soldering irons can be used but the iron tip has to be
applied to the solder joint for a slightly longer time.
Soldering irons using a temperature regulator should be set to
about 350 °C.
Caution: The printed pattern (copper foil) may peel away if
the heated tip is applied for too long, so be careful!
• Strong viscosity
Unleaded solder is more viscous (sticky, less prone to flow)
than ordinary solder so use caution not to let solder bridges
occur such as on IC pins, etc.
• Usable with ordinary solder
It is best to use only unleaded solder but unleaded solder may
also be added to ordinary solder.
CAPACITOR ELECTRICAL DISCHARGE PROCESSING
Before checking the operation of the boards for the electric shock
prevention, perform the discharge processing by connecting the
resistor at both ends of capacitor with referring to the figure below.
Note: Be sure to use a resistor of 800 or higher for electrical discharge.
C913
800 :/2 W 800 :/2 W
– AMP Board (Conductor Side) –
C914
– POWER UNIT (Conductor Side) –
800 :/2 W
(for C301)
Note: Please be careful enough when you work, because this area is pri-
mary side area.
The SERVICING NOTES contains important information for servicing. Be sure to read this section before repairing the unit.
CHECKING METHOD OF WIRED LAN CONNECTION
When the DIGITAL board is replaced, check the wired LAN con-
nection.
Necessary equipment:
• TV monitor
• Router
• Network LAN cable
Procedure:
1. Connect this unit with TV monitor.
2. Connect this unit to the router with the network LAN cable.
3. Press the [1] button to turn the power on.
4. Press the [HOME] button, display the home screen.
5. Press the [B]/[b] buttons to select the “Setup”, and press the
[ENTER] button.
6. Press the [V]/[v] buttons to select the “Network Setup”, and
press the [ENTER] button.
7. Press the [V]/[v] buttons to select the “Internet Setup”, and
press the [ENTER] button.
8. Press the [V]/[v] buttons to select the “Auto”, and press the
[ENTER] button.
9. Press the [V]/[v] buttons to select the “OK”, and press the
[ENTER] button.
10. When wired LAN connection is completed, “Network Settings
are now complete and the receiver has been successfully con-
nected to the network” is displayed.
Note: Refer to the Help Guide about details of the connection method.
NOTICE OF MAC ADDRESS CHANGE TO CUSTOM-
ERS
When the DIGITAL board is replaced, the MAC address has been
changed.
Print the following explanations, and pass it to the customer with
the repaired unit when returning the customer repaired unit.
Note of the MAC address change:
The MAC address of this unit was changed along with this repair.
Please set it again if you are using the MAC address filtering function
of access point device of connection destination.
MAC address can be confirmed from the settings menu screen of this
unit. Please refer to the “Checking the network information (Informa-
tion)” of Help Guide for details.
NOTE OF REPAIRING THE DIGITAL BOARD OR HUB
BOARD
When the DIGITAL board or HUB board is defective, replace the
complete mounted board.
The mounted parts cannot be replaced with single for repairing.
Block diagram and printed wiring board that have been described
in this service manual are for reference.
Schematic diagram has not described.
NOTE OF REPLACING THE ELECTRICAL PARTS ON
EACH BOARDS FOR REPAIRING
Among mounted electrical parts on each boards, only parts that
are described in the electrical parts list can be replaced for repair.
The parts that are not described in the electrical parts list cannot be
replaced with single for repairing.

STR-ZA5000ES
5
NOTE OF CHECKING THE OPERATION
When removing the DIGITAL board, ANALOG board or HUB board from the chassis, and checking the operation with the power on, be
sure to connect the ground on the DIGITAL board, ANALOG board or HUB board to the chassis by using the alligator clips.
– Continued on next page –
insulating sheet
DIGITAL board
DC fan (M1)
alligator clip
alligator clip
ANALOG board
TUNER1AMF assy
insulating sheet
insulating sheet
alligator clip
connecting point

STR-ZA5000ES
6
insulating sheet
alligator clip
HUB board block
alligator clip
HUB board
insulating sheet
ET6600

STR-ZA5000ES
7
ERROR MESSAGES
PROTECTOR
The receiver will automatically turn off after a few seconds. Check the following:
There may be an electrical surge or power failure. Unplug the AC power cord (mains lead) and then plug in the cord again
after 30 minutes.
The receiver is covered and the ventilation holes are blocked. Remove the object covering the ventilation holes of the
receiver.
The impedance of the connected speakers is below the rated impedance range indicated on the back panel of the receiver.
Reduce the volume level.
Unplug the AC power cord (mains lead) and let the receiver cool down for 30 minutes while performing the following
troubleshooting:
Disconnect all of the speakers and subwoofer.
Check that the speaker wires are tightly twisted on both ends.
Connect the front speaker first, increase the volume level and operate the receiver for at least 30 minutes until it
completely warms up. Then, connect each additional speaker one by one and test each additional speaker until you
detect which speaker is causing the protection error.
After checking the above items and fixing any problems, plug in the AC power cord (mains lead) and turn on the receiver. If
the problem persists, consult your nearest Sony dealer.
UPDATE FAILED
While USB Update is performed, insert a USB flash drive on which the package file for updating the receiver is saved, and
then turn the receiver off and turn it on again.
While Network Update is performed, press (power). If the problem persists, insert a USB flash drive on which the package
file for updating the receiver is saved, and then turn the receiver off and turn it on again.
FAN STOPPED
Check that the ventilation holes on the top of the receiver are not blocked.
List of messages after Auto Calibration measurements
Code 31:
Front speakers are not selected properly. Select the front speakers using SPEAKERS and perform the Auto Calibration
again.
Code 32, Code 33:
Speakers were not detected or not connected properly.
None of the front speakers are connected or only one front speaker is connected.
Either the surround left or surround right speaker is not connected.
A surround back speaker is connected only to the SPEAKERS SURROUND BACK (FRONT B/BI-AMP/ZONE 2) R
terminal. If connecting only one surround back speaker, connect it to the SPEAKERS SURROUND BACK (FRONT B/BI-
AMP/ZONE 2) L terminal.
Either the HEIGHT 1 left or HEIGHT 1 right speaker is not connected.
Either the HEIGHT 2 left or HEIGHT 2 right speaker is not connected.
The optimizer microphone is not connected. Make sure that the optimizer microphone is connected properly and perform
the Auto Calibration again.
If the optimizer microphone is connected properly but the error code still appears, the optimizer microphone cable may be
damaged.
Code 34:
Speakers are not placed in the proper position. Speakers or the optimizer microphone on the right or left may be placed
wrongly.
Code 35:
The measurement result is not match to the speaker pattern you set.
Warning 40:
The measurement process has been completed and a high noise level has been detected. You may be able to achieve better
results if you try the process again in a quiet environment.
Warning 41, Warning 42:
The input from the optimizer microphone is too large.
The distance between the speaker and the optimizer microphone may be too small. Set them further apart and perform
the measurement again.
Warning 43:
The distance and position of a subwoofer cannot be detected. This may be caused by noise. Try performing the
measurement in a quiet environment.
Warning 44:
Measurement has been completed. However the speakers are not placed in the proper position with respect to each other.
NO WARNING:
There is no warning information.
Network features message list
Invalid XXX (*):
The entered value is incorrect or invalid.
XXX represents an IP Address, Subnet Mask or Default Gateway.
*
REVERTING TO THE FACTORY DEFAULT SETTINGS
You can clear all memorized settings and restore the receiver to the factory default settings by the following procedure. This
procedure can also be used to initialize the receiver before you use it for the first time.
Be sure to use the buttons on the receiver to perform this operation.
Note
Do not turn the receiver off until [MEMORY CLEARED!] appears on the display panel.
Turn off the receiver.
1
Hold down (power) on the receiver for 5 seconds.
[MEMORY CLEARING] appears on the display panel for a while, then changes to [MEMORY CLEARED!] .
2
RESETTING SOUND FIELDS TO THE DEFAULT SETTINGS
Be sure to use the buttons on the receiver to perform this operation.
Turn off the receiver.
1
Hold down MULTI ST. and press (power) on the receiver.
[S.F. INITIALIZED!] appears on the display panel and all sound fields are reset to their default setting.
2

STR-ZA5000ES
8
SECTION 2
DISASSEMBLY
• This set can be disassembled in the order shown below.
2-1. DISASSEMBLY FLOW
2-3. CASE, FUSE (F01)
(Page 9)
2-4. FRONT PANEL BLOCK-1
(Page 10)
2-5. FRONT PANEL BLOCK-2
(Page 11)
2-6. POWER UNIT BLOCK
(Page 12)
2-7. DIGITAL BOARD BLOCK-1
(Page 13)
2-8. DIGITAL BOARD BLOCK-2
(Page 14)
2-11. DCDC BOARD BLOCK-2
(Page 16)
2-12. STBY BOARD BLOCK
(Page 17)
2-13. AC INLET (2P) BLOCK
(Page 18)
2-18. GND BOARD
(Page 22)
2-19. ANALOG BOARD BLOCK-1
(Page 23)
2-20. ANALOG BOARD BLOCK-2
(Page 24)
2-9. DIGITAL BOARD
(Page 14)
2-14. HUB BOARD BLOCK
(Page 19)
2-16. CIS BOARD
(Page 20)
2-17. HEIGHT2_SPTM BOARD
(Page 21)
2-15. HUB BOARD
(Page 20)
2-21. TUNER1AMF ASSY (TU1)
(Page 25)
2-10. DCDC BOARD BLOCK-1
(Page 15)
2-22. AMP BOARD BLOCK-1
(Page 26)
2-23. AMP BOARD BLOCK-2
(Page 27)
2-25. SPTM BOARD,
HEIGHT_SPTM BOARD
(Page 29)
2-24. AMP BOARD,
HEIGHT_P-TR BOARD
(Page 28)
2-2. FRONT COVER ASSY
(Page 9)
SET

STR-ZA5000ES
9
Note: Follow the disassembly procedure in the numerical order given.
2-2. FRONT COVER ASSY
2-3. CASE, FUSE (F01)
3front cover assy
2boss
2boss
1magnet
1magnet
1three screws
(BVST4 u8)
1three screws
(BVST4 u8)
2four screws
(BTP) (DIA. 3) (BZN-N)
STBY board
2screw
(BTP) (DIA. 3) (BZN-N)
3
3
4
5
6case
7fuse (F01)

STR-ZA5000ES
10
2-4. FRONT PANEL BLOCK-1
• Continued on 2-5 (page 11).
5POWER KEY board
cable connector
(CN6602)
:LUHVHWWLQJ
6HDMI cable connector
(CN6060)
HDMI cable
3flexible flat cable (FFC 29P (400))
(CN8000)
flexible flat cable
(FFC 29P (400))
2Remove two wires
from the lead pin.
1Cut the cable tie.
(See Note)
DIGITAL board
CN6602 connector on
the HUB board
CN8000
lead pin
cable tie
CN6060
front side
4saranet cushion
saranet cushion
–5HDUYLHZ–
Note: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
The opposite side is the terminal side.

STR-ZA5000ES
11
2-5. FRONT PANEL BLOCK-2
– Rear view –
– Front panel block rear view –
:LUHVHWWLQJ
1three screws
(BVTP3 u8)
1four screws
(BVTP3 u8)
1three screws
(BVTP3 u8)
1two screws
(BVTP3 u8)
1screw
(BVTP3 u8)
3front panel block
2Draw the wires out of
the hole in chassis.
to DISPLAY
board
to DIGITAL board
flexible flat cable (FFC 29P (400))
long side
Bend.
short side
7 to 8 mm
folded line
copper tape
W25X35
(sub material)
teflon tape
W50X50
(sub material)
fold fold
Flexible flat cable))&3VHWWLQJ
POWER_KEY board
DISPLAY board
lead pin lead pin
lead pinlead pin
lead pin
lead pin lead pin

STR-ZA5000ES
12
2-6. POWER UNIT BLOCK
clamp
DC fan
CN601 power unit heat sink
8power unit block
A
A
3STBY board
cable connector
(CN101)
2HUB board cable connector
(CN601)
1Remove the wire
from the clamp.
4Remove the wire
from the clamp.
6 Remove the power unit
block in the direction of
the arrow.
5four screws
(BVTP3 u8)
7hook
7hook
clamp
:LUHVHWWLQJ
:LUHVHWWLQJ
power unit
Note: The wire must not touch the DC fan
and heat sink.
front side

STR-ZA5000ES
13
2-7. DIGITAL BOARD BLOCK-1
• Continued on 2-8 (page 14).
:LUHVHWWLQJ
:LUHVHWWLQJ
:LUHVHWWLQJ
3Cut the cable tie.
(See Fig. B)
(See Note 3)
qk Cut the cable tie.
(See Note 3)
3Cut the cable tie.
(See Fig. B)
(See Note 3)
3Cut the cable tie.
(See Fig. B)
(See Note 3)
6Remove the wire
from the clamp.
4Remove the wire
from the clamp.
1Remove the wire
from the clamp.
9Remove the wire
from the clamp.
(See Fig. A)
clamp
qj ANALOG board
cable connector
(CN2103)
wa ANALOG board
cable connector
(CN2101)
w; ANALOG board
cable connector
(CN2100)
qh ANALOG board
cable connector
(CN2102)
7DCDC board
cable connector
(CN1507)
Wind two times
of wires around
the clamp.
CN9001
DC fan
:LUHVHWWLQJ CN1507
clamp
2fan motor cable connector
(CN9001)
ql AMP board cable
connector (CN8004)
CN8010 CN8001
CN8005
CN1509
DIGITAL board
DIGITAL
board
qa CIS board cable
connector (CN8010)
0HUB board cable
connector (CN1509)
qd STBY board cable
connector (CN8001)
qs SPTM board cable
connector (CN8005)
5DCDC board
cable connector
(CN1502)
CN1502
qg flexible flat cable (FFC 9P (130)) (CN8006)
Note 2: Prevent the removed cable from touching
grease of heat sink.
flexible flat cable
(FFC 9P (130))
(CN8006)
flexible flat cable
(FFC 11P (130))
(CN8011)
flexible flat cable
(FFC 11P (160))
(CN6000)
qf flexible flat cable (FFC 11P (130)) (CN8011)
Note 2: Prevent the removed cable from touching
grease of heat sink.
8flexible flat cable (FFC 11P (160)) (CN6000)
Note 2: Prevent the removed cable from
touching grease of heat sink.
rear side
rear side
rear side
cable tie
bracket
(CNT)
cable tie
(Fix to the bracket (CNT).)
cable tie
cable tie
CN8004
CN2103CN2102
CN2100 DIGITAL board
CN2101
rear side
rear side
)LJ$! )LJ%!
Note 3: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
–5HDUYLHZ–
Note 1: Please correctly connected the CN2100 (9 pin), CN2101 (6 pin), CN2103 (6 pin)
and CN8004 (9 pin) connectors as shown in the description below. When connected
to other connector wrong, there is a possibility that this unit may be damaged.

STR-ZA5000ES
14
2-8. DIGITAL BOARD BLOCK-2
2-9. DIGITAL BOARD
2seven screws
(B3 u5)
6DIGITAL board block
1screw
(BV3 u8CU)
1screw
(BV3 u8CU)
3two screw nuts
– Rear view –
5 Remove the DIGITAL board block
in the direction of the arrow.
1four screws
(BV3 u8CU)
4two screws
(BVTP3 u8)
3boss 4bracket (4F digital (Z5)) block
6HDMI heat sink
6HDMI heat sink
7radiation sheet
7radiation sheet
8DIGITAL board
5Bent two claws are returned
to a straight form.
1screw
(BV3
u8CU)
1screw
(BV3
u8CU)
2clamp
1screw
(BV3
u8CU)
1screw
(BV3
u8CU)
1screw
(BV3
u8CU)
2clamp
2clamp
3bos
s
1screw
(BV3
u8CU)
2clamp
5Bent two claws are
returned to a straight
form.
rear side
Note: When the complete DIGITAL board is replaced, refer to “CHECKING
METHOD OF WIRED LAN CONNECTION” and “NOTICE OF MAC
ADDRESS CHANGE TO CUSTOMERS” on page 4.

STR-ZA5000ES
15
2-10. DCDC BOARD BLOCK-1
• Continued on 2-11 (page 16).
– Rear view –
:LUHVHWWLQJ
cable tie
CN1651 CN1671 CN1631
DCDC board
cable tie
lead pin
heat sink
HS_COVER_C board
lead pin
cable tie
4STBY board
cable connector
(CN1671)
3DIGITAL board
cable connector
(CN1651)
5DIGITAL board and
HUB board cable
connector (CN1631)
2Remove the wire
from two lead pins.
(See Fig. C)
1Cut the cable tie.
(See Fig. C)
(See Note 2)
1Cut the cable tie.
(See Fig. C)
(See Note 2) 1Cut the cable tie.
(See Fig. C)
(See Note 2)
)LJ&!
Note 2: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
Note 1: Do not touch the wires to the heat sink.

STR-ZA5000ES
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2-11. DCDC BOARD BLOCK-2
3screw
(BVTP3 u8)
3screw
(BVTP3 u8)
2Remove the wire
from two lead pins.
(See Fig. D)
6Remove the wire
from the lead pin.
:LUHVHWWLQJ
lead pin
DCDC board
4 Remove the DCDC board block
in the direction of the arrow.
0 DCDC board block
–5HDUYLHZ–
5hook
5hook
7GND board cable
connector (CN1621)
8STBY board cable
connector (CN981)
9main power transformer
cable connector (CN1601)
1Cut the cable tie.
(See Fig. D)
(See Note 2)
1Cut the cable tie.
(See Fig. D)
(See Note 2)
1Cut the cable tie.
(See Fig. D)
(See Note 2)
1Cut the cable tie.
(See Fig. D)
(See Note 2)
2Remove the wire
from two lead pins.
(See Fig. D)
:LUHVHWWLQJ
DCDC board
CN1621
heat sink
HS_COVER_C board
cable tie
lead pin
cable tie
lead pin
cable tie
lead pin
cable tie
lead pin
Note 2: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
)LJ'!
Note 1: Do not touch the wires to the heat sink.

STR-ZA5000ES
17
2-12. STBY BOARD BLOCK
– Rear view –
:ire VeWWiQJ
5AC inlet cable
connector (CN01)
4main power transformer
cable connector
(CN11)
6screw
(BVTP3 u8)
6screw
(BVTP3 u8)
1Cut the cable tie.
(See Fig. E)
(See Note 2)
1Cut the cable tie.
(See Fig. E)
(See Note 2)
3saranet cushion
(LXWXT)
9Remove the wire
from the lead pin.
2Remove the wire
from two lead pins.
(See Fig. E)
8hook
8hook
7 Remove the STBY board
block in the direction
of the arrow.
0 STBY board block
1Cut the cable tie.
(See Fig. E)
(See Note 2)
1Cut the cable tie.
(See Fig. E)
(See Note 2)
:ire VeWWiQJ
STBY board
CN11
CN01
cable tie
cable tie
cable tie
cable tie
lead pin
HS_COVER-R board
lead pin
STBY board
lead pin
saranet cushion (LXWXT)
)iJ (!
Note 2: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
Note 1: Do not touch the wires to the heat sink.

STR-ZA5000ES
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2-13. AC INLET (2P) BLOCK
3AC inlet (2P) block
AC inlet (2P)
(AC1) AC inlet wire two rounds.
1Cut the cable tie.
1Cut the cable tie.
cable tie cable tie
2two screws
(BVTP3 u8)
:LUHVHWWLQJ
&ODPSILOWHUIHUULWHFRUH)&VHWWLQJ
100 mm
clamp filter (ferrite core) (FC3)
clamp filter
(ferrite core)
(FC3)
Note: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
rear side
left side
–5HDUYLHZ–

STR-ZA5000ES
19
2-14. HUB BOARD BLOCK
front
side
front side
8three screws
(BVTP3 u8)
4DCDC board cable connector
(CN6604) 0DIGITAL board
cable connector
(CN6605)
qa HUB board block
:LUHVHWWLQJ
:LUHVHWWLQJ
HUB
board
HUB boardCIS boardlead pin
7flexible flat cable (FFC 11P (130))
(CN6603)
3Remove the wire from the clamp.
6Remove the wire
from the lead pin.
5Remove the wire from the clamp.
clamp
9 Remove the HUB board
block in the direction of
the arrow.
blue tape of the
opposite side
copper tape
W25X30
(sub material)
copper tape
W25X30
(sub material)
guideline
(center)
guideline
(center of the
first sheet)
guideline
to DIGITAL board
teflon tape W50X30
(sub material)
long side
long side
short side
fold fold
5 mm
40 mm
)OH[LEOHIODWFDEOH))&3VHWWLQJ
flexible flat cable
(FFC 11P (130))
HUB board
GND board
:LUHVHWWLQJ
clamp
fold
fold
fold
short side
fold
–5HDUYLHZ–
1Cut the cable tie.
(See Fig. F)
(See Note 2)
1Cut the cable tie.
(See Fig. F)
(See Note 2)
2Remove the wire
from two lead pins.
(See Fig. F)
:LUHVHWWLQJ
DCDC board
cable tie
lead pin
heat sink
HS_COVER_C
board
lead pin
cable tie
)LJ)!
Note 2: During reassembly, use new cable
ties to fasten the wires back in place
as they were before disassembly.
Note 1: Do not touch the wires to the heat sink.
The opposite side is the terminal side.

STR-ZA5000ES
20
2-15. HUB BOARD
2-16. CIS BOARD
4bracket (3F HUB) block
1screw
(BVTP3
u8)
1screw
(BVTP3
u8)
1screw
(BVTP3
u8)
1screw
(BVTP3
u8)
6two bosses
6boss
2clamp
2clamp
3Remove the HUB board block
in the direction of the arrow.
8HUB board
5 While moving the indicator (rear)
block in the direction of the arrow,
remove three hooks.
7 indicator (rear) block
hook
two hooks
rear side
4CIS board
2two screws
(BVTP3 u8)
front side
1Remove the wire
from the lead pin.
3 Remove the CIS
board in the direction
of the arrow.
:LUHVHWWLQJ
CIS board
lead pin
–5HDUYLHZ–