Sony BRAVIA KD-55X85J Reference guide

Help Guide
index.html[3/31/2021 7:15:50 AM]
Help Guide
Television
Use this Help Guide if you have any questions on how to use your TV.
For detailed information, refer to “ Using the Help Guide ”.
Selected Topics
Useful features
Settings
If you want to print the complete Help Guide, see “ Help Guide
(Print Version) ”.
For troubleshooting information, you can also refer to the
Frequently Asked Questions on our support site.
Design and specifications are subject to change without notice.
This manual includes descriptions for all models/countries/regions.
Descriptions for features not supported in some
models/countries/regions are also included.
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
Go to page top
F-232-100-12(2)
Copyright 2021 Sony Corporation
Search

Table of Contents
Help Guide i
Getting Started 137
Remote control 174
Upper buttons on the remote control 252
Middle buttons on the remote control 255
Lower buttons on the remote control 258
Connecting terminal 175
How the LEDs light up 180
Home menu 182
Selecting inputs 185
Performing acoustic auto calibration 187
Accessibility features 189
Useful features 3
Searching for content/operating the TV with your voice 152
Using the remote control microphone 237
Using the built-in MIC (only TVs with a built-in MIC) 239
Enjoying preferred apps 153
Installing apps 242
Enjoying safe apps and video streaming services (Security & Restrictions)
154
Watching TV 138
Watching TV programs 191
Using the program guide 270
Using the TV menu 272
Using interactive broadcast TV services 274
Useful features when watching TV 192
Changing the picture and sound quality to your preferences 193
Adjusting the picture quality 244
Adjusting the sound quality 248
“Sound” advanced settings 275
Using the TV with Other Devices 139
USB devices 194
Playing content stored on a USB device 277
Information about USB devices used for storing photos and music
280
TOC-1

Supported files and formats 282
Blu-ray and DVD players 195
Connecting a Blu-ray or DVD player 261
Watching Blu-ray and DVD discs 283
Cable/satellite box 196
Connecting a cable/satellite box 285
How to control the cable/satellite box using the TV remote control
286
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV 197
Computers, cameras, and camcorders 200
Connecting a computer and viewing stored content 288
Connecting a camera or camcorder and viewing stored content 290
Computer video signal specifications 292
Audio system (such as an AV receiver or sound bar) 201
Outputting audio from an audio system 294
Connecting an audio system 296
Adjusting an audio system 300
Using the TV as a center speaker(only models with TV center speakermode)
264
Pass-through audio formats supported with eARC 302
Bluetooth devices 202
Connecting a Bluetooth device 304
Adjusting the AV sync setting 306
Supported Bluetooth profiles 308
BRAVIA Sync-compatible devices 203
BRAVIA Sync overview 309
Using features available for BRAVIA Sync-compatible devices 310
Adjusting BRAVIA Sync settings 312
Viewing pictures in 4K from compatible devices 204
Viewing pictures in 4K resolution 314
Settings for viewing pictures through HDMI input with higher quality
317
BRAVIA Connectivity Guide 205
Connecting to a Network 141
Connecting to a network 206
Connecting to a network using a LAN cable 147
Connecting to a network using awireless connection 233
Home network features 207
TOC-2

Adjusting home network settings 319
Playing content from a computer 321
Playing content from a media server 323
Viewing Internet media 208
Settings 4
Using the Quick Settings 157
Channels & Inputs 159
Display & Sound 161
Network & Internet 163
Accounts & Sign In 164
Privacy 165
Apps 166
System 167
Remotes & Accessories 170
Help & Feedback 171
Timers & Clock 172
Troubleshooting 142
Start here 210
Self diagnostics 325
Software updates 145
If a full reset (restart) of the TV is required 326
Frequently Asked Questions forTroubleshooting 269
Picture (quality)/screen 211
No color/Dark picture/Color is not correct/Picture is too bright. 328
Distorted picture./The screen flickers. 330
The screen suddenly changes to a video you do not recognize while watching
TV. 332
A black box appears on the screen. 333
There are banners/tickers at the top or bottom of the screen. 334
High resolution HDR pictures are not displayed. 335
A message about an app asking for permission to access a TV function is
displayed. 336
OLED panel (only models equippedwith an OLED panel) 251
Keyboard 213
Broadcast reception 214
Check these things first to troubleshoot your TV reception. 337
Block noise or an error message appears and you cannot watch broadcasts.
338
TOC-3

Ghosting or double images appear. 339
Only snow noise or a black picture appears on the screen. 340
There is picture or sound noise when viewing an analog TV channel.
341
Some channels are blank. 342
Poor reception or poor picture quality with digital broadcasts. 343
You cannot view digital channels. 344
You cannot receive or select channels. 345
Some digital cable channels are not displayed. 346
Broadcast HD formats have poor quality. 347
Sound 216
No sound but good picture. 348
Audio noise. 349
No audio or low audio with a home theater system. 350
Distorted sound. 352
You want to output sound from the headphones/Bluetooth audio device and
audio system/TV speakers at the same time. 353
You are concerned about a delay between the picture and sound.
355
No TV sounds such as operation sound or audio response. 357
You cannot establish an eARC connection. 358
You cannot use voice search with the built-in MIC (only TVs with a built-in
MIC). 359
You can hear a slight noise from the TV speakers (only models with TV center
speaker mode). 360
Network (Internet/home)/apps 218
The TV cannot connect to theInternet/Network. 231
The picture and/or sound quality from streaming apps is poor. 361
Your TV cannot connect to the server. 363
You can connect to the Internet, but not to certain apps and services.
364
Remote control/accessories 219
The remote control does not operate. 366
You want to disable the remote control backlight. (only remote controls that
feature backlight) 370
Power 220
The TV cannot be turned off using the remote control. 371
The TV turns off automatically. 373
TOC-4

The TV turns on automatically. 374
After turning on the TV, it turns off immediately. (only models equipped with
an OLED panel) 375
The TV does not turn on. 376
Connected devices 221
No picture from a connected device. 378
You cannot select a connected device. 379
Certain programs on digital sources display a loss of detail. 380
Photo images or folders take time to display. 381
You cannot find a connected BRAVIA Sync HDMI device. 382
You cannot turn off the cable/satellite box using the TV's remote control.
383
An external device (such as a cable/satellite box) cannot be controlled using
the TV's remote control. (Cable/satellite box control compatible models only)
384
Some media files in the USB device or server are not displayed.
385
Operation cuts out, or a device does not work. 386
Some paid content cannot be played. 387
LED 223
You want to disable the LED so thatit does not light up or blink. 267
The Operational response LED blinks in red. 388
Index/Other 144
Index 224
Using the Help Guide 1
Specifications 226
Support Site 227
Keeping the TV updated 228
Trademark information 229
TOC-5

Help Guide | Using the Help Guide
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Help Guide
>Index/Other >Using the Help Guide
Print
Using the Help Guide
This Help Guide explains how to use this TV. You can also refer to the
Setup Guide for descriptions about TV installation, and the Reference
Guide for information such as specifications, and wall mounting of this TV.
Help Guide versions
There are two versions of the Help Guide: the built-in version and the
online version. The online Help Guide includes the latest information.
The online Help Guide is automatically displayed when the TV is
connected to the internet, otherwise the built-in Help Guide is displayed.
Note
To use the latest features described in the Help Guide, you may
need to update the TV’s software. For details about software
updates, see the Software updates page.
The names of settings in the Help Guide may differ from those
displayed on the TV depending on the TV’s release date or your
model/country/region.
The images and illustrations used in the Help Guide may differ
depending on your TV model.
Design and specifications are subject to change without notice.
The Help Guide contains descriptions common across all
models/regions/countries. Some descriptions of features do not
apply depending on your model/region/country.
Hint
To see if your TV is equipped with one of the functions described in
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
1
Search

Help Guide | Using the Help Guide
01_01.html[3/31/2021 7:15:52 AM]
the Help Guide, refer to the Reference Guide or the Sony website.
This Help Guide is written for all regions/countries. Some
descriptions contained in this Help Guide do not apply to some
regions and countries.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
>Index/Other >Using the Help Guide
Go to page top
F-232-100-12(2)
Copyright 2021 Sony Corporation
2

Help Guide | Useful features
01-11.html[3/31/2021 7:15:54 AM]
Help Guide
>Useful features
Print
Useful features
Searching for content/operating the TV with
your voice
Enjoying preferred apps
Enjoying safe apps and video streaming
services (Security & Restrictions)
>Useful features
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
Go to page top
F-232-100-12(2)
Copyright 2021 Sony Corporation
3
Search

Help Guide | Settings
07.html[3/31/2021 7:15:55 AM]
Help Guide
>Settings
Print
Settings
The menus displayed in the TV settings vary depending on your
model/region/country.
Using the Quick Settings
Channels & Inputs
Channels and External inputs, etc.
Display & Sound
Picture, Screen, Sound and Audio output, etc.
Network & Internet
Accounts & Sign In
Configure the Google Account or add other accounts.
Privacy
You can restrict installation of apps from unknown sources.
Apps
System
Date & Time, Language, Sound, Accessibility, Parental
controlsand LED indicator, etc.
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
4
Search

Help Guide | Settings
07.html[3/31/2021 7:15:55 AM]
Remotes & Accessories
Remote control and Bluetooth settings.
Help & Feedback
Provides help from Sony and Google.
Timers & Clock
Timer, Sleep timer, Alarm, Auto clock display, etc.
>Settings
Go to page top
F-232-100-12(2)
Copyright 2021 Sony Corporation
5

Help Guide
print.html[3/31/2021 7:15:59 AM]
Television
Getting Started [1]
Remote control [2]
Upper buttons on the remote control [3]
Middle buttons on the remote control [4]
Lower buttons on the remote control [5]
Connecting terminal [6]
How the LEDs light up [7]
Home menu [8]
Selecting inputs [9]
Performing acoustic auto calibration [10]
Accessibility features [11]
Useful features [12]
Searching for content/operating the TV with your voice [13]
Using the remote control microphone [14]
Using the built-in MIC (only TVs with a built-in MIC) [15]
Enjoying preferred apps [16]
Installing apps [17]
Enjoying safe apps and video streaming services (Security & Restrictions)
[18]
Watching TV [19]
Watching TV programs [20]
Using the program guide [21]
Using the TV menu [22]
Using interactive broadcast TV services [23]
Useful features when watching TV [24]
Changing the picture and sound quality to your preferences [25]
Adjusting the picture quality [26]
Adjusting the sound quality [27]
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Help Guide
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“Sound” advanced settings [28]
Using the TV with Other Devices [29]
USB devices [30]
Playing content stored on a USB device [31]
Information about USB devices used for storing photos and music [32]
Supported files and formats [33]
Photos [34]
Music [35]
Videos [36]
Audio sampling rates (for videos) [37]
External subtitles [38]
Blu-ray and DVD players [39]
Connecting a Blu-ray or DVD player [40]
Watching Blu-ray and DVD discs [41]
Cable/satellite box [42]
Connecting a cable/satellite box [43]
How to control the cable/satellite box using the TV remote control [44]
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [45]
Computers, cameras, and camcorders [46]
Connecting a computer and viewing stored content [47]
Connecting a camera or camcorder and viewing stored content [48]
Computer video signal specifications [49]
Audio system (such as an AV receiver or sound bar) [50]
Outputting audio from an audio system [51]
Connecting an audio system [52]
Adjusting an audio system [53]
Using the TV as a center speaker (only models with TV center speaker mode) [54]
Pass-through audio formats supported with eARC [55]
Bluetooth devices [56]
Connecting a Bluetooth device [57]
Adjusting the AV sync setting [58]
Supported Bluetooth profiles [59]
BRAVIA Sync-compatible devices [60]
BRAVIA Sync overview [61]
Using features available for BRAVIA Sync-compatible devices [62]
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Help Guide
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Adjusting BRAVIA Sync settings [63]
Viewing pictures in 4K from compatible devices [64]
Viewing pictures in 4K resolution [65]
Settings for viewing pictures through HDMI input with higher quality [66]
BRAVIA Connectivity Guide [67]
Connecting to a Network [68]
Connecting to a network [69]
Connecting to a network using a LAN cable [70]
Connecting to a network using a wireless connection [71]
Using Wi-Fi to connect the TV to the Internet/Network [72]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [73]
Home network features [74]
Adjusting home network settings [75]
Playing content from a computer [76]
Playing content from a media server [77]
Viewing Internet media [78]
Settings [79]
Using the Quick Settings [80]
Channels & Inputs [81]
Display & Sound [82]
Network & Internet [83]
Accounts & Sign In [84]
Privacy [85]
Apps [86]
System [87]
Remotes & Accessories [88]
Help & Feedback [89]
Timers & Clock [90]
Troubleshooting [91]
Start here [92]
Self diagnostics [93]
Software updates [94]
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Help Guide
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If a full reset (restart) of the TV is required [95]
Frequently Asked Questions for Troubleshooting [96]
Picture (quality)/screen [97]
No color/Dark picture/Color is not correct/Picture is too bright. [98]
Distorted picture./The screen flickers. [99]
The screen suddenly changes to a video you do not recognize while watching TV.
[100]
A black box appears on the screen. [101]
There are banners/tickers at the top or bottom of the screen. [102]
High resolution HDR pictures are not displayed. [103]
A message about an app asking for permission to access a TV function is displayed.
[104]
OLED panel (only models equipped with an OLED panel) [105]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [106]
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
panel) [107]
You are concerned about an image retention. (only models equipped with an OLED panel)
[108]
A white line appears on the screen. (only models equipped with an OLED panel) [109]
Keyboard [110]
Broadcast reception [111]
Check these things first to troubleshoot your TV reception. [112]
Block noise or an error message appears and you cannot watch broadcasts. [113]
Ghosting or double images appear. [114]
Only snow noise or a black picture appears on the screen. [115]
There is picture or sound noise when viewing an analog TV channel. [116]
Some channels are blank. [117]
Poor reception or poor picture quality with digital broadcasts. [118]
You cannot view digital channels. [119]
You cannot receive or select channels. [120]
Some digital cable channels are not displayed. [121]
Broadcast HD formats have poor quality. [122]
Sound [123]
No sound but good picture. [124]
Audio noise. [125]
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Help Guide
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No audio or low audio with a home theater system. [126]
Distorted sound. [127]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [128]
You are concerned about a delay between the picture and sound. [129]
No TV sounds such as operation sound or audio response. [130]
You cannot establish an eARC connection. [131]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
[132]
You can hear a slight noise from the TV speakers (only models with TV center
speaker mode). [133]
Network (Internet/home)/apps [134]
The TV cannot connect to the Internet/Network. [135]
The picture and/or sound quality from streaming apps is poor. [136]
Your TV cannot connect to the server. [137]
You can connect to the Internet, but not to certain apps and services. [138]
Remote control/accessories [139]
The remote control does not operate. [140]
You want to disable the remote control backlight. (only remote controls that feature
backlight) [141]
Power [142]
The TV cannot be turned off using the remote control. [143]
The TV turns off automatically. [144]
The TV turns on automatically. [145]
After turning on the TV, it turns off immediately. (only models equipped with an
OLED panel) [146]
The TV does not turn on. [147]
Connected devices [148]
No picture from a connected device. [149]
You cannot select a connected device. [150]
Certain programs on digital sources display a loss of detail. [151]
Photo images or folders take time to display. [152]
You cannot find a connected BRAVIA Sync HDMI device. [153]
You cannot turn off the cable/satellite box using the TV's remote control. [154]
An external device (such as a cable/satellite box) cannot be controlled using the
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Help Guide
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TV's remote control. (Cable/satellite box control compatible models only) [155]
Some media files in the USB device or server are not displayed. [156]
Operation cuts out, or a device does not work. [157]
Some paid content cannot be played. [158]
LED [159]
You want to disable the LED so that it does not light up or blink. [160]
The Operational response LED blinks in red. [161]
Index/Other [162]
Index [163]
Using the Help Guide [164]
Specifications [165]
Support Site [166]
Keeping the TV updated [167]
Trademark information [168]
[1]
Getting Started
Remote control This section explains the remote control buttons in three separate blocks.
Connecting terminal
How the LEDs light up
Home menu
Selecting inputs
Performing acoustic auto calibration
Accessibility features
[2] Getting Started
Remote control
Upper buttons on the remote control
Middle buttons on the remote control
Lower buttons on the remote control
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Help Guide
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[3] Remote control | Remote control
Upper buttons on the remote control
The included remote control, as well as the layout of the buttons, button names, and available services,
vary depending on your model/country/region.
(MIC)
Speak into here to use the microphone in the
remote control. There is an LED above the
microphone.
(Power)
Turns on or switches to standby/networked
standby mode.
Number Button/・(Dot)
Use with the 0-9 buttons to select digital
channels.
APPS
Display a list of installed apps.
EXIT
Return to the previous screen or exit from the
menu. When an Interactive Application service
is available, press to exit from the service.
YouTube™
Access the “YouTube™” online service.
Disney+
Access the “Disney+” online service.
NETFLIX
Access the “NETFLIX” online service.
Prime Video
Access the “Prime Video” online service.
Related topics
Middle buttons on the remote control
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Help Guide
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Lower buttons on the remote control
[4] Remote control | Remote control
Middle buttons on the remote control
The included remote control, as well as the button icons, vary depending on your model/country/region.
Color buttons
Execute corresponding function at that time.
GUIDE
Display the digital program guide of TV or
Cable/Satellite box. For details, refer to Using
the program guide page.
DVR
Display the DVR's list of recorded programs
after setting [Cable/Satellite box setup].
APPS
Display a list of installed apps.
INPUT or (Input select)
Display and select the input source, etc. For
details, refer to Selecting inputs page.
(Google Assistant)
Talk to Google Assistant. Google Assistant is
not available in certain languages and countries.
For details, refer to Using the remote control
microphone page.
(Microphone)/ (Google Assistant)
Search for various content with your voice.
For details, refer to Using the remote control
microphone page.
(Quick Settings)
Display Quick Settings. For details, refer to
Using the Quick Settings page.
(Up) / (Down) / (Left) / (Right) /
(Enter) (Navigation D-Pad)
On screen menu navigation and selection.
BACK
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Help Guide
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Return to the previous screen.
HOME
Display the TV Home Menu. For details, refer to
Home menu page.
TV
Switch to a TV channel or input and display the
TV menu. For details, refer to Using the TV
menu page.
Related topics
Upper buttons on the remote control
Lower buttons on the remote control
[5] Remote control | Remote control
Lower buttons on the remote control
The included remote control, as well as the layout of the buttons and the button names, vary depending
on your model/country/region.
VOL or +/- (Volume)
Adjust the volume.
JUMP or (Jump)
Jump back and forth between two channels or
inputs. The TV alternates between the current
channel or input and the last channel or input
that was selected.
MUTE or (Mute)
Mute the sound. Press again to restore the
sound.
Hint
The accessibility shortcut service can be
turned on or off by pressing and holding
MUTE or (Mute).
CH +/- (Channel)
Select the channel.
14