SOYO SY-7IWM-X User manual

SY-7IWM-X
Motherboard
Quick Start Guide
Hardware
Installation
Quick BIOS
Setup
Introduction
The SOYO CD

SOYO™
2
SY-7IWM-X Motherboard
Socket 370 for Intel Pentium® &Celeron
TM
processors
Intel FW82810E AGP/PCI/AMR Motherboard
66/100/133 MHz Front Side Bus supported
Micro ATX Form Factor
Copyright © 2000 by Soyo Computer Inc.
Trademarks:
Soyo is the registered trademark of Soyo Computer Inc. All trademarks are the properties of
their owners.
Product Rights:
All names of the product and corporate mentioned in this publication are used for identification
purposes only. The registered trademarks and copyrights belong to their respective companies.
Copyright Notice:
All rights reserved. This manual has been copyrighted by Soyo Computer Inc. No part of this
manual may be reproduced, transmitted, transcribed, translated into any other language, or
stored in a retrieval system, in any form or by any means, such as by electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without permission in writing from Soyo
Computer Inc.
Disclaimer:
Soyo Computer Inc. makes no representations or warranties regarding the contents of this
manual. We reserve the right to amend the manual or revise the specifications of the product
described in it from time to time without obligation to notify any person of such revision or
amend. The information contained in this manual is provided to our customers for general use.
Customers should be aware that the personal computer field is subject to many patents. All of
our customers should ensure that their use of our products does not infringe upon any patents. It
is the policy of Soyo Computer Inc. to respect the valid patent rights of third parties and not to
infringe upon or to cause others to infringe upon such rights.
Restricted Rights Legend:
Use, duplication, or disclosure by the Government is subject to restrictions set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
252.277-7013.
About This Guide:
This Quick Start Guide can help system manufacturers and end users in setting up and installing
the Motherboard. Information in this guide has been carefully checked for reliability; however,
to the correctness of the contents there is no guarantee given. The information in this document
is subject to amend without notice.
For further information, please visit our Web Site on the Internet. The address is
"http://www.soyo.com.tw".
7IWM-X Serial - Version 1.1 - Edition: November 2000
*Thesespecificationsaresubjecttoamendwithoutnotice

SY-7IWM-X Quick Start Guide
3
Introduction
1 1 Introduction
Congratulationsonyourpurchaseofthe SY-7IWM-X Motherboard.ThisQuickStartGuide
illustratesthestepsforinstallingandsettingupyournewMotherboard.
ThisguideprovidesalluserswiththebasicstepsofMotherboardsettingandoperation.For
furtherinformation,please refertothe SY-7IWM-XMotherboardUses’Guidethatcamewith
yourMotherboard.
Unpacking
WhenunpackingtheMotherboard,checkforthefollowingitems:
u TheSY-7IWM-XFW82810EAGP/PCI/AMRMotherboard
u ThisQuickStartGuide
u TheInstallation CD-ROM
u SOYOBonusPackCD-ROM
u OneIDEDeviceATA66FlatCable
u OneFloppyDiskDriveFlatCable
uModemRiserCard(Optional)
LINE
PHONE

SY-7IWM-X Quick Start Guide
4
Introduction
SY-7IWM-X Motherboard Layout
(Optional)
VGA
PRT
PS/2 KB
Connector
PS/2 Mouse
Connector
PCI Slot #1
PCI Slot #3
AMR
3V
Lithium
Battery
CPUFAN
1
Winbond
W83627HF
-AW
IDE 2 IDE 1
1
1
1
FDC
ATX Power
LINE-OUT
LINE-IN
MIC JACK
JOYSTICK
JP44
WOL
Header
31
J9 CD-IN
J11
PHONE-IN
J10
AUX-IN
1
Socket 370
JP5
DIMM 1 DIMM 2 DIMM 3
COM1
PCI Slot #2
1
1
4
4
4
CODEC
AC97
Intel
Fw82801
Intel
82802AB
4MB
IR1
1
1
5
5
SDRAM
JP3
1
3
JP2
1
3
1
CHAFAN
Speaker
Keylock
Power
LED
ACPI
LED
HDD
LED
_
+
_
+
_
+
_
+
Reset
PWRBT
CMOS Clear
Jumper
13
USB 3
USB 1
USB 2
SDRAM
®
Intel
FW82810E

SY-7IWM-X Quick Start Guide
5
Introduction
Key Features
Ø SupportsIntel®processors
-FSB66MHz:Celeron  (400-700MHz)
-FSB100MHz:Pentium®III (500-
850MHz)
-FSB133MHz:Pentium®III (533MHz-
1.13GHz)
Ø Supports66/100/133MHzFrontSide
BusFrequency
Ø Auto-detectCPUvoltage
Ø 3DAGPAcceleratorintegratedinto
Chipset
Ø PC99,ACPI
Ø UltraDMA33/66(ATA33/66)
Ø SupportsWake-On-LAN(WOL)
Ø SupportsACPISuspendIndicator
Ø Power-onbymodem,alarm,PS/2
KeyboardandMouse
Ø Powerfailureresume
Ø Supportsonboardhardwaremonitoring
andincludes Hardware Doctor™utility
Ø Fanspeedcontrol
Ø BatteryLowvoltageDetect
Ø Support7setsofvoltagemonitoring
Ø Supportsmultiple-bootfunction
Ø Y2KComplaint
Ø SupportsAudioModemRiserslot(AMR
1.0compliant)*
Ø 3x32-bitbusmasterPCIslots
Ø 3xUSBportsonboard(USB2andUSB3
aresharedandcannotbeused
simultaneously)
Ø 1xIrDAport
Ø ATXpowerconnector
Ø HardwareRandom Number Generator
(RNG)forenablingenhancedplatform
security
Ø RTChardwaretohandleY2KCentury
Rollover
*BecausethisboardcomeswithsoftwareAudio(AC97) onboard,theAudiofunctioninAMRis notrelevant.
Ifthe userwantstousea ModemRiser card(MR)makesureto usea Secondary modeMR, PRIMARY
modeMRs are NOT Supported.

SY-7IWM-X Quick Start Guide
6
Hardware
Installation
2 2 Installation
ToavoiddamagetoyourMotherboard,pleasefollowthesesimpleruleswhile
handlingthisequipment:
l BeforehandlingtheMotherboard,groundyourselfbytouchingontoanunpainted
portionofthesystem'smetalchassis.
l RemovetheMotherboardfromitsanti-staticpackaging.Holdthemotherboardbythe
edgesandavoidtouchingitscomponents.
l ChecktheMotherboardfordamage.Ifanychipappearstobeloose,presscarefully
toseatitfirmlyinitssocket.
Followthedirectionsinthis sectionwhichisdesignedtoguideyouthroughaquickand
correctmethodtoinstallyournew SY-7IWM-X Motherboard.Fordetailedinformation,
pleaserefertotheSY-7IWM-XMotherboardUser'sguideandTechnical Reference online
manualonintheCD-ROMpackagethatcamewithyourMotherboard.
Gatherandprepareallnecessarycomponentstocompletetheinstallationsuccessfully:
u Socket370processorwithbuilt-inCPUcoolingfan(boxedtype)
u SDRAMmodule(s)
u Computercasewithadequatepowersupplyunit
u Monitor
u PS/2Keyboard
u PointingDevice(PS/2Mouse)
u Speaker(s)(optional)
u DiskDrives:HDD,CD-ROM,Floppydrive…
u ExternalPeripherals:Printer,Plotter,andModem(optional)
u InternalPeripherals:ModemandLANcards(optional)
Note: 1. ThisMotherboardfeaturesonebuilt-inVGAportandthreebuilt-inaudio-stereo
ports.ThereforyoudonotneedtoinstallneitheraVGAcardnorasoundcard.
2. Ifyouwanttouseanexternalspeakerconnectedto"Line-out"port,pleasemake
suretousean"amplifiedspeaker"thatcangenerateproperoutputsoundvolume.

SY-7IWM-X Quick Start Guide
7
Hardware
Installation
Install the Motherboard
Toperformtheinstallationofyournew SY-7IWM-X Motherboard,followthestepsbelow:
Step 1. CPU Installation
Mark your CPU Frequency: RecordtheworkingfrequencyofyourCPU
thatshouldbeclearlymarkedontheCPUcover.
FSB66MHz
400MHz(66x6.0) 466MHz(66x7.0) 533MHz(66x8.0) 600MHz(66x9.0) 667MHz(66x10.0)
433MHz(66x6.5) 500MHz(66x7.5) 566MHz(66x8.5) 633MHz(66x9.5) 700MHz(66x10.5)
FSB100MHz
500MHz(100x5.0) 600MHz(100x6.0) 700MHz(100x7.0) 800MHz(100x8.0)
550MHz(100x5.5) 650MHz(100x6.5) 750MHz(100x7.5) 850MHz(100x8.5)
FSB133MHz
533MHz(133x4.0) 667MHz(133x5.0) 800MHz(133x6.0) 933MHz(133x7.0) 1.13GHz(133x8.5)
600MHz(133x4.5) 733MHz(133x5.5) 866MHz(133x6.5) 1000MHz(133x7.5)
CPU Mount Procedure: TomountthePentium®& Celeron
TM
processorthatyou
havepurchasedseparately,followtheseinstructions.
1. Liftthesockethandleuptoaverticalposition.
2. AlignthebluntedgeoftheCPUwiththematchingpinholeedgeonthesocket.
3. Seattheprocessorinthesocketcompletelyandwithoutforcing.
4. ThenclosethesockethandletosecuretheCPUinplace.
RemembertoconnecttheCPUCoolingFantotheappropriatepower
connectorontheMotherboard. Thefanis akeycomponentthatstabilizesthe
system.Itpreventstheequipmentfromoverheatingandprolongsthelifeof
yourCPU.
1 2
3 4
S
o
c
ke
t3
70
S
o
cket37
0
S
o
cket37
0
S
oc
ke
t37
0

SY-7IWM-X Quick Start Guide
8
Hardware
Installation
Step 2. Connections to the Motherboard
ThissectiontellshowtoconnectinternalperipheralsandthepowersupplytotheMotherboard.
TheinternalperipheralsconsistofIDEdevices(HDD,CD-ROM),FloppyDiskDrive,Chassis
Fan,FrontPanelDevices(ACPILED,InternalSpeaker,ResetButton,IDELED,and
KeyLockSwitch.),Wake-On-LANcard,VGAcard,SoundCard,andotherdevices.
FormoredetailsonconnectinginternalandexternalperipheralstoyournewSY-7IWM-X
Motherboard, pleaserefer to SY-7IWM-XMotherboardUser'sGuideandTechnical
ReferenceonlinemanualontheCD-ROM.
Connectors and Plug-ins
Wake-On-LANHeader: JP44 IrDA (Infrared Device Header):IR1
Pin1 Pin2 Pin3 Pin1 Pin2 Pin3 Pin4 Pin5
5VSB GND MP-Wakeup VCC None IRRX GND IRTX
CPU Cooling Fan: CPUFAN ChassisFan:CHAFAN
Pin1 Pin2 Pin3 Pin1 Pin2 Pin3
GND 12V SENSOR GND 12V SENSOR
Pin1 Pin2 Pin3 Pin4
CD -IN: J9
ConnecttoyourCD-ROMaudiooutput.
RG G L
Pin1 Pin2 Pin3 Pin4
AUX-IN: J10
ForAuxiliaryAudiodevices(1.0Vrms typ.)
RG G L
Pin1 Pin2 Pin3 Pin4
ModemSound:
J11
Connecttomodem
soundconnector
IN GGeneral mono output. GMono
PowerLED Keylock
Pin1 Pin2 Pin3
Pin1 Pin2
5V NC GND
ControlPin GND
Speaker
Pin1 Pin2 Pin3 Pin4
5V NC NC Speakerout
HDDLED ACPILED PWRBT RESET
Pin1 Pin2 Pin1 Pin2 Pin1 Pin2 Pin1 Pin2
LEDAnode LED Cathode LEDAnode LED Cathode Power On/Off GND Power Good GND
ATXPowerOn/Off:PWRBT
Connectyourpowerswitchtothisheader(momentaryswitchtype).
Toturn offthe system,press thisswitch andhold downfor longerthan 4seconds.
ATXPower Supply: ATXPW
AttachtheATXPowercabletothisconnector.(ThismotherboardrequiresanATXpowersupply,anAT
powersupply canNOTbeused.)
WhenusingthePower-OnbyPS/2Keyboardfunction,pleasemakesuretheATXpowersupplyisableto
provideatleast720mAonthe5VStandbylead(5VSB)inordertomeetthestandardATXspecifications.
Power LED
Key Lock
Speaker
Reset
PWRBT
ACPI LED
HDD LED
++
++
_
_
_
_
1
1
1

SY-7IWM-X Quick Start Guide
9
Hardware
Installation
Step 3. Configure Memory
YourboardcomeswiththreeDIMMsockets,andprovidessupportupto512MBmain
memoryusingDIMMmodulesfrom8MBto256MB.
Memory Configuration Table
Number of
Memory Modules DIMM 1 DIMM 2 DIMM 3
1Double-sided/
Single-sided Double-sided/ Single-sided
2Double-sided/
Single-sided Single-sided Single-sided²
RAM Type SDRAM¹
Memory Module Size (MB) 8/16/32/64/256 Mbytes
Note: 1. PC100 Compliant DIMM module is required regardless of 66 or 100
MHz FSB speed.
2. If you want to use DIMM3, DIMM2 must be used as well to let the
system work properly. Just plugging a memory module into DIMM3
with DIMM2 left empty, will make the system unstable.
Step 4. FSB For 66MHz Jumper Setting (JP2,JP3)
IftheMotherboardfailstodetect66MHzFSBwhenusing CeleronFCPGA& CeleronPPGA
CPU.,PleasechecktheCPUFSBjumpersettingsontheMotherboard.
FSB Setting JP2 JP3
66MHz Short pin 1-2 Short pin 1-2
Automatic Open JP2 Open JP3
1
2
3
1
2
3
1
2
3
1
2
3

SY-7IWM-X Quick Start Guide
10
Hardware
Installation
CMOS Clear (JP5)
InsomecasestheCMOSmemorymaycontainwrongdata,followthestepsbelowtoclear
CMOSmemory.
1. Clearthe CMOSmemory by momentarilyshorting pin2-3onjumper JP5. Thisjumper
canbeeasilyidentifiedbyitswhitecoloredcap.
2. Thenputthejumperbackto1-2toallowwritingnewofdataintotheCMOSmemory.
CMOS Clearing Clear CMOS Data Retain CMOS Data
JP5Setting Shortpin 2-3for
atleast 5 secondsto
clearthe CMOS
Shortpin 1-2to
retain new settings
Note: You must unplug the ATX power cable from the ATX power connector when
performing the CMOS Clear operation.
1
2
3
1
2
3

SY-7IWM-X Quick Start Guide
11
Quick BIOS
Setup
3 3 Quick BIOS Setup
ThisMotherboarddoesnotrequireanyhardwarejumperstosettheCPUoperating
frequency.Instead,CPUsettingsaresoftwareconfigurablethroughtheBIOS[Frequency
Control].The[FrequencyControl]menucombinesthemainparametersthatyouneedto
configureyoursystem.TheyareallinonemenutoenableaquicksetupinBIOS.
Aftercompletionofhardwareinstallation,turnthepowerswitchon,thenpressthe<DEL>
keywhilethesystemdiagnosticischeckingtoentertheAwardBIOSSetupprogram.The
CMOSSETUPUTILITYwillbedisplayedonscreen.Thenfollowthesestepstoconfigure
theCPUsettings.
Step 1. Select [Standard CMOS Features]
Set[Date/Time]and[Floppydrivetype],then set[HardDisk Type]to “Auto”.
Step 2. Select [Load Optimized Defaults]
Selectthe“LoadOptimizedDefaults”menuandtype“Y”attheprompttoloadtheBIOS
optimalsetup.
Step 3. Select [Frequency Control]
Movethecursortothe [CPUFrequency] fieldtosettheCPUfrequency.
Thefollowingtableshowsallavailable[CPUFrequency]settingsonyourSY-7IWM-X
Motherboard.Ifyousetthisfieldto[Manual], thenyouwillberequiredtofillinthenexttwo
consecutivefields:(1)theCPUHost/PCIClock,and(2)theCPURatio.
CPU Frequency (MHz) 667MHz (66 x 10.0) 600MHz (133 x 4.5)
Manual 700MHz (66 x 10.5) 666MHz (133 x 5.0)
400MHz (66 x 6.0) 500MHz (100 x 5.0) 733MHz (133 x 5.5)
433MHz (66 x 6.5) 550MHz (100 x 5.5) 800MHz (133 x 6.0)
466MHz (66 x 7.0) 600MHz (100 x 6.0) 866MHz (133 x 6.5)
500MHz (66 x 7.5) 650MHz (100 x 6.5) 933MHz (133 x 7.0)
533MHz (66 x 8.0) 700MHz (100 x 7.0) 1000MHz (133 x 7.5)
566MHz (66 x 8.5) 750MHz (100 x 7.5) 1.13GHz (133 x 8.5)
600MHz (66 x 9.0) 800MHz (100 x 8.0)
633MHz (66 x 9.5) 850MHz (100 x 8.5)
SelecttheworkingfrequencyofyourPentium®III,Celeronprocessoramong these preset values.
Note: Markthe checkbox thatcorrespondstotheworkingfrequencyof yourPentium®III, Celeron
processorin case the CMOS configuration shouldbelost.
Step 4. Select [SAVE & EXIT SETUP]
Press <Enter> tosavethenewconfigurationtotheCMOSmemory,andcontinuewiththe
bootsequence.

SY-7IWM-X Quick Start Guide
12
The SOYO CD
4 4 The SOYO CD
The SOYO-CD will NOT autorunifyou use itonanOperatingSystem other
thanWindows9xor NT.
YourSY-7IWM-XMotherboardcomeswithaCD-ROMlabeled"SOYOCD."TheSOYO
CDcontains(1)theuser'smanualfileforyournewMotherboard,(2)thedriverssoftware
availableforinstallation,and(3)adatabaseinHTMLformatwithinformationonSOYO
Motherboardsandotherproducts.
Step 1. Insert the SOYO CD into the CD-ROM drive
TheSOYOCDwillauto-run,andtheSOYOCDStartUpMenuwillbeasshown.
IfyouuseWindowsNT,theSOYO-CDwillnotdetectyourmotherboardtype.Inthatcase
thefollowingdialogwillpopup,pleasechooseyourmotherboardandpressOK.Nowthe
SOYO-CDStartUpMenuwillbeshown.
(SOYO CDStart UpProgram Menu)
IfyouuseWindows95or98,theSOYOCDStart UpProgramautomaticallydetects
whichSOYOMotherboardyouownanddisplaysthecorrespondingmodelname.
7IWA-F
7IWA-F V1.0
6IWM/L
6IWM
6IWA
LI-7000
7IWB
7IWB V1.0
7IWM
7IWM/L V1
Please Select Your Board
OKCancel
X

SY-7IWM-X Quick Start Guide
13
The SOYO CD
Theuser'smanualfilesincludedontheSOYOCDareinPDF(PostscriptDocument)
format.InordertoreadaPDFfile,theappropriateAcrobatReadersoftwaremustbe
installedinyoursystem.
Note: TheStartUpprogramautomaticallydetectsiftheAcrobatReaderutilityisalready
presentinyoursystem,andotherwisepromptsyouonwhetherornotyouwanttoinstallit.
YoumustinstalltheAcrobatReaderutilitytobeabletoreadtheuser'smanualfile.Follow
theinstructionsonyourscreenduringinstallation,then oncetheinstallationiscompleted,
restartyoursystemandre-runtheSOYOCD.
Step 2. Install Drivers and Utilities
Clickthe Install Drivers buttontodisplaythelistof driverssoftwarethatcanbeinstalled
withyourMotherboard.TheStartUpprogramdisplaysthedriversavailableforthe
particularmodelofMotherboardyouown.Werecommendthatyouonlyinstallthose
drivers.

SY-7IWM-X Quick Start Guide
14
The SOYO CD
(DriverInstallationMenu)
A short description of all available drivers follows:
ØINTEL Whitney VGA Drivers for Win 9x
In order to be able to make use of the integrated VGA function in your Whitney
chipset, you will need to install this driver first. For Windows 95/98 only.
ØINTEL Whitney VGA Drivers for NT 4.0
In order to be able to make use of the integrated VGA function in your Whitney
chipset, you will need to install this driver first. For NT 4.0 only.
ØINTEL Whitney .inf utility for Win 9x/2000
Windows 95,98 and 2000 will not recognize the new INTEL Whitney chipset properly.
To update the necessary .inf files that will help Windows recognize the Whitney
chipset, please run this utility.
ØINTEL Whitney security utility for Win 9x/NT
This utility makes use of the random number generator in the FWH of your 810/820
chipset. for Win 95/98/NT.
ØIntel Ultra ATA Storage Driver for Win 98/98SE/98ME/NT/2000
TheIntelUltraATAStorageDriverautomaticallyenablesfast UltraATAtransfersforavarietyof
ATA/ATAPImassstoragedevicessuchasharddiskdrivesandCD-ROMs.
ØSigmatel Audio Driver
ThisSigmatelAudiodriveris forWindows 9x,2000andNT.
driverrevision:
Intel Whitney VGA Drivers for Win 9x
Intel Whitney VGA Drivers for NT 4.0
Intel .inf utility for Win 9x/2000
Intel Whitney security utility for Win 9x/NT
Intel Ultra ATA Storage Driver for Win 98/98SE/98ME/NT/2000
Sigmatel Staggato Gold Application for Win 95/98/NT
Sigmatel Audio Application
Whitney Winbond hardware doctor for win 95/98
CancelOK

SY-7IWM-X Quick Start Guide
15
The SOYO CD
ØSigmatel Staggato Gold Application for Win 95/98/NT
This application contains the wavetable that is necessary to play MIDI files. Make
sure to install it after installing the Sigmatel drivers for your OS.
ØWhitney Winbond hardware doctor for win95/98
YourmotherboardcomeswithahardwaremonitoringIC.Byinstallingthisutility
Temperature,FanspeedandVoltages canbemonitored.Itisalsopossibletosetalarms
whencurrentsystemvaluesexceedorfallbelowpre-setvalues.
Select which driver you want to install and click OK, or click Cancel to abort the driver
installationandreturntothemainmenu.
Note: Onceyouhaveselectedadriver,thesystemwillautomaticallyexittheSOYOCDto
beginthedriverinstallationprogram.Whentheinstallationiscomplete,mostdrivers
requiretorestartyoursystembeforetheycanbecomeactive.
Step 3. Check the Latest Releases
Clickthe'CheckthelatestReleases'buttontogotheSOYO Websitetoautomaticallyfind
thelatestBIOS,manualanddriverreleasesforyourmotherboard.Thisbuttonwillonly
workifyourcomputerisconnectedtothe internetthroughanetworkormodem
connection.Makesuretogetyourmodemconnectionupbeforeclickingthisbutton.
(*InternetExplorerisaMicrosoftTrademark)

SY-7IWM-X Quick Start Guide
16
Quick Trouble shoot tips
Video (no display) related issues
I built a new computer system using a Soyo board and nothing happens when
turning it on, no video and no beeps from the PC speaker. What is happening
and how can it be fixed?
No screen and no beeps mean that your CPU and motherboard do not work at all. It
could be that the CPU is not seated correctly or that a component on the M/B is
grounded (shorted) with the case. Also make sure to check the voltage setting
switch (110V/220V) on the back of the power supply. To isolate the problem do
the following:
1. Press and hold down on the “Ins”(insert) key while turning on the computer
until you get video. If you do not get video then,
2. Double-check jumpers setting on you motherboard and remove all add-on
cards, unplug all hard-disk and floppy-disk drive cables and see if you can hear
some beeps. If you still do not get any beeps, then try putting the motherboard on
the table (to isolate it from the case) with the CPU and speaker only, and give it one
more try.
I hear a series of beeps and I do not get anything from my monitor. What
could be wrong?
The following lists some basic beep codes and their possible meanings:
•One long beep and 3 very short beeps - The video card is not detected by
the motherboard. Please re-seat your video card. If you are using an AGP
card, please push your AGP card down real hard. You may have to push
VERY hard without the AGP card mounting screw. Make sure not to
insert the card the other way around.
•Continuous beeps –One or more of the memory modules is not seated
correctly in its socket.
My PCI VGA card works fine with my system, but when I put in a new AGP
card, it does not give me any video. Is my AGP slot bad?
This is a common problem with AGP video cards. The reason is that your AGP
card did not get seated into the AGP slot fully and firmly. Please push your AGP
card down into the socket real hard, it should snap twice. You may have to unscrew
the AGP card to allow the card to go further down. Do take care not to damage the
card by using too much force.

SY-7IWM-X Quick Start Guide
17
I get distorted video my AGP card right after I save my bios. Why is that?
The cause is likely that your AGP card is not running at the correct bus speed. To
fix this, please clear the CMOS via JP5 and if it still does not work, please upgrade
your motherboard bios to the latest version.
BIOS Issues
Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It will show
as your board type followed by the revision number, such as 5EH_2CA1 (meaning
revision 2CA1 for the SY-5EH board) or 6BA+ IV_2AA2 which means SY-6BA+
IV motherboard with 2AA2 bios.
Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites (Taiwan:
www.soyo.com.tw), and look up your motherboard to find the latest BIOS
revision.
Hard disk, floppy drive, CD-ROM etc
When I boot up my new computer I got "floppy boot failure" and the LED on
the floppy stays on
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side
(don't trust the "key lock" or "notch") and use the end-connector of the cable (don't
use middle one).
Modem issues
I get an "I/O Conflict" message when I turn on my system and I can not get
my modem to work
What you need to do is to disable 'COM2' (or UART2 or serial port 2) in the bios
under integrated peripheral setup.
I have installed my modem drivers several times and I still cannot get my
modem to work. Why?
If you are sure that the modem driver has been installed correctly, then you need to
install the south bridge driver from the SOYO CD, this is because Windows does
not properly recognize relatively new chipsets.
Audio Issues
I do not get any sound from my sound card. What could be wrong?
Please make sure the speaker is connected to the speaker out port on your sound card.

SY-7IWM-X Quick Start Guide
18
In Device Manager, I keep getting yellow exclamation signs on my sound port
even though I have installed my sound driver several times and I could not get
my sound card to work. What is wrong?
It is likely that you did not have the correct driver installed. If you are sure that the
correct sound driver has been installed, then please install the 'south bridge' driver
for the motherboard.
The sound is working in my system, but when I play CD music from the CD-
ROM, I do not get any sound. What is wrong?
This is because the 3-wire audio cable from the CD-ROM to the sound card is not
connected or it is loose.
The sound from my sound card is distorted when Windows starts. What is
wrong?
First, if you are using an ISA sound card, please make sure the IRQ needed for the
sound card is set to 'Legacy ISA' in the bios. In other words, if your ISA sound card
takes IRQ5, then set IRQ5 to 'Legacy ISA'. Next, install the 'south bridge' driver for
the motherboard.
The sound and everything else works fine except that the recorder and
microphone do not work. What is wrong?
This is because the recorder and microphone in the Windows are not enabled.
Please go to sound properties and enable them.
Lock up (freeze)
When I boot up my system, everything works fine. It sees my CPU and
memory, detects my hard drive, floppy drive and CD-ROM but locks up at
"Verify DMI pool data... ", and it won’t go any further. What should I do?
Please clear the CMOS via JP5 then choose 'load setup default' in the bios and save
the bios and exit. Next, unplug all other add-on cards except the video card and
floppy drive controller, and see if it can boot from floppy. Then put back the
peripherals one by one to identify which one causes the lockup. If you are running a
Cyrix CPU, make sure the 'linear burst function' is enabled in the bios.
I can not get my board to run properly.
Please make sure you have the latest bios and driver from the SOYO web site at:
http://www.soyo.com

SY-7IWM-X Quick Start Guide
19
How to contact us:
nIf you are interested in our products, please contact the SOYO sales
department in the region you live.
nIf you require Technical Assistance, please contact our Technical Support in
the region you live.
SOYO prefers Email as communication medium, remember to always add to the
email the country that you live in.
SOYO Taiwan
No. 21 Wu-Kung 5 Rd., Hsin Chuang
City, Taipei Hsien, Taiwan
Region Covered: Taiwan and Asia-
Pacific. (Including Australia).
Web Site: www.soyo.com.tw
Sales:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Technical Support:
Fax: [phone]
E-mail: [email protected]
SOYO Europe BV
Signaalrood 19, 2718 SH Zoetermeer
The Netherlands
Region Covered: Europe except
Germany and United Kingdom
Web Site: www.soyo.nl, www.soyo-
europe.com
Sales:
Tel: [phone]
Fax: [phone]
Email: [email protected]
Technical Support:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]l
SOYO USA
41484 Christy Street, Fremont, CA
94538
Region Covered: US and Canada
Web Site: www.soyousa.com,
www.soyo.com
Sales:
E-mail: [e-mail]
Technical Support:
Support Web Site:
www.soyousa.com/support.htm
SOYO (U.K.) LTD.
Unit 7, Alice Way, Hounslow Business
Park,
Hanworth Road, Hounslow, TW3 3UD
Region Covered: United Kingdom and
Republic of Ireland
Web Site: www.soyo.co.uk
Sales:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Technical Support:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]

SY-7IWM-X Quick Start Guide
20
SOYO Deutschland GmbH
August-Wilhelm-Kuhnholz-Str. 15
D-26135 Oldenburg
Region Covered: Germany,
Web Site: www.saat.de, www.soyo-
saat.com, www.soyo-saat.de
Vertrieb Mainboards, Notebooks und
SoyoCom Produkte:
E-mail: [email protected]
Fon: +49-(0)441/20910-31/33
Fax: [phone]
Technischer Support:
E-mail: [email protected]
Fon: +49-(0)441/20910-40
Fax: [phone]
SOYO KOREA
Region Covered: Korea
Web site: www.soyo.co.kr
Sales:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Technical Support:
Tel: [phone]
Fax: [phone]
E-mail:[email protected]
SOYO Hong Kong
Region Covered: Hong Kong
Web Site: www.soyo.com.hk
Sales:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Technical Support:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
SOYO China (Gin Mei Jei)
Region Covered: All of China
Sales:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Technical Support:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
SOYO Japan
Region Covered: Japan
Web site: www.soyo.co.jp
Sales:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Technical Support:
Tel: [phone]
Fax: [phone]
E-mail: [email protected]