Spot Hug GPS SECURITY SYSTEM User manual

GPS
S
ecurity
S
y
S
tem
100% Satellite technoloG y
powered by spot functionality
quick-start guide
service activation required

WELCOME
Purchasing SPOT HUG was the first step in helping protect your boat from theft and to ensure peace-of-mind. HUG uses advanced satellite communications technologies to monitor
your vessel and notify the appropriate parties if there is a problem.
By establishing a virtual security perimeter around your boat, HUG will detect any Unauthorized Movement and alert the Asset Monitoring Center of your boat’s most current location.
The Asset Monitoring Center can quickly notify the nearest authorities of the activity allowing for a speedy recovery.
HUG can also monitor multiple sensors detecting an issue with your boat’s battery, high water, smoke and fire, motion and door/hatch security. Sensor Alert notification will be sent
to you via email and/or SMS text on your phone.
Established SPOT technology provides peace-of-mind for your and your loved ones back home. HUG comes equipped with full SPOT Messaging functionality providing reliable,
location-based messaging via satellite even when other forms of communication are not available.
Backed by 100% satellite technology, HUG is your boat’s new GPS security system - securing what is valuable on the water and off.
What is included in the box:
•One (1) Tracker
•One (1) Tracker mounting bracket
•One (1) Keypad (pre-paired with Tracker)
•One (1) Keypad mounting bracket
•One (1) Key FOB (pre-paired with Tracker)
•One (1) Adhesive tape for testing Tracker pre-installation
•One (1) Cable assembly (Line power cord - 18 gauge, 6 ft long; Four (4) pair of Sensor Alert
wires – 22 gauge, 6 ft long)
•Eight (8) #6 - 3/8” stainless steel screws for plastic/fiberglass and sheet metal for Tracker
and Keypad mounting brackets.
•One (1) 18” USB cable
•Four (4) AA lithium batteries for Tracker
•Three (3) CR2032 coin cell lithium batteries (2 for Keypad and 1 for the FOB)
•One (1) Quick Start Guide
•One (1) Quick Reference Guide
•One (1) Screwdriver
What Tools You’ll Need for Installation:
•Power drill
•Drill bits to fit #6 screws
•Cable crimper (Note: All wires will have marine grade butt connectors size 22g-18g attached
for easy crimping and attachment of accessory wires. Also, this provides built in protection
for unused wires.)
•Wire cutter
•Socket wrench to remove bolts on 12V or 24V batteries
To learn more about SPOT HUG and download a complete user guide go to findmeSPOT.com.
Search FAQs for most recent updates and commonly asked questions.

TABLE OF CONTENTS
What you Need to Activate Your Account Online:
- Personal information
- Emergency contact information
- SMS (Text) and e-mail contacts for messaging
- Credit card information
- Tracker ESN and Authentication code.
.............................................................................................................................PAGE 1. THE COMPONENTS
.............................................................................................................................PAGE 2. HOW SPOT HUG WORKS
.............................................................................................................................PAGE 3. SERVICE ACTIVATION
.............................................................................................................................PAGE 4. FEATURES OVERVIEW
.............................................................................................................................PAGE 5. INSTALL OVERVIEW
.............................................................................................................................PAGE 6. KEYPAD PROGRAMMING OVERVIEW
quick-start guide

TRACKER
The Tracker uses its GPS chip, satellite antenna and
satellite transmitter to manage anti-theft functionality,
SP
O
T messaging and alert notifications.
•
Satellite Simplex Transmitter
- Sends messages for Unauthorized
M
ovement, Daily
Status, SP
O
T functions/modes, and additional alert
notifications
•
C
an be concealed upon installation for maximum security
-
M
ounting bracket provided in package
•
C
an be battery or line powered
-
User replaceable AA Battery powered (4)*
-
L
ine Power cable included for connection to a 12 or
24 volt battery
•
Vibration sensor for power management
•
4 Sensor Alerts
-
C
an be connected to a variety of sensors including float
switches, battery voltage, smoke and fire alarms,
cabin doors, etc.
•
Wireless connection to Key F
O
Bs and Keypad
-
I
ntegral 2.4 GHz transceiver
•
S
O
S button for emergencies
K
E
Y
PAD
The Keypad is mounted on the boat to control the SP
O
T
HUG functionality in addition to or when the Key F
O
B is
not present.
•
Wireless activation of SP
O
T functions
- Buttons for S
O
S, Help,
C
heck-in/
O
K, Track Progress
- 2.4 GHz Transceiver
•
LE
D indicators for GPS signal, Tracker Range,
L
ow
Battery (Tracker and Keypad),
M
essage Sending,
SP
O
T modes
•
A numeric Keypad
- For activating SP
O
T modes
- For
E
nabling/Disabling “Armed” State, Sensor Alerts,
and administering HUG settings
- For changing and resetting P
I
N
- Adding new F
O
Bs
•
C
oin cell lithium battery (2)*
- User replaceable
•
Visual and audio feedback for ease of use
K
E
Y
FOB
Remote sensor for setting Unauthorized
M
ovement
“Armed” state. The Tracker automatically recognizes the
user’s Key F
O
B within 60ft, turning
O
n/
O
ff Unauthorized
M
ovement alert notification and SP
O
T functionality.
•
Wireless activation of SP
O
T functions
- Buttons for S
O
S, Help,
C
heck-in/
O
K, Track Progress
- 2.4 GHz Transceiver
•
LE
D indicators for GPS signal, Tracker Range,
L
ow
Battery (Key F
O
B), SP
O
T modes
•
C
oin cell lithium battery (1 per F
O
B)*
- User replaceable
•
Vibration sensor for power management
1.
THE COMPONENTS
*To insert batteries, simply remove the screws on the back of each
component for access to the battery compartment.

2.
HOW SPOT HUG WORKS
1. GPS satellites provide signals.
2. SP
O
T HUG Tracker’s onboard GPS chip determines the asset’s GPS location and
sends the location information to communication satellites.
3.
C
ommunication satellites relay your message to specific satellite antennas around
the world.
4. Satellite antennas and a global network route your location and message to the
appropriate network.
5. Your location and messages are delivered according to your instructions via email,
text message, or emergency notification to the G
EO
S
I
nternational
E
mergency
Response
C
oordination
C
enter (
IE
R
CC
).
HOW UNAUTHORIZED MOVEMENT WORKS
1. Tracker detects boat vibrations, waking up GPS in the SP
O
T HUG Tracker Unit.
2. Tracker’s onboard GPS chip determines the asset’s GPS location.
3.
C
hecks for Key F
O
B presence.
4.
I
f no F
O
B is present and the Tracker has not been manually disarmed via the Keypad and
the boat moves more than 500 meters from the original GPS position, an alert is sent to
the Asset
M
onitoring
C
enter.
5. Asset
M
onitoring
C
enter will notify authorities of Unauthorized
M
ovement.
Sensor Alert
Asset Monitoring Center

ACCOUNT SETUP
ACTIVATION
1. Visit findmeSPOT.com and click on “Activate Your SPOT”
2. Choose “set up New Account” or sign in to your existing account to add SPOT HUG to your list
of devices.
3. For New customers you will need to create an account. Complete the required fields and
then click “Next”.
4. Complete the “About You” section and click “Next”
5. Select services, HUG Basic Service and additional services such as Sensor Alert Bundle
and Track Progress.
6. Enter your Emergency contact info, including the Name, Country and Phone number for your
Primary and Secondary Emergency Contacts. Please note that these contacts must be different
from those provided in the previous Billing information section.
7. You will also need to enter contact information if an Unauthorized Movement situation occurs
as the Asset Monitoring Center will need to validate the alert. This could be yourself and an
additional contact.
8. Payment will then be requested.
MY SPOT DEVICES
1. Once you have activated your HUG unit, you can come back at any time and edit your device
settings on the My SPOT Devices tab. Choose the HUG unit and click on View/Edit under Contact
Details. Complete this section to ensure that contact information is accurate.
2. When entering contact information, add your own email or phone number to Check-in/OK
contact list for use in the system test. This can be changed at a later time.
3. Be sure to complete the fields describing your boat in the Additional Information section to
assist authorities in recovery efforts.
4. If Sensor Alerts are to be used to monitor additional boat equipment, click the Sensor Alert Tab.
You will need to assign a sensor from the drop down list and add contacts who will receive the
Sensor Alerts.
INITIAL SYSTEM SETUP/TEST
Before installing the Tracker and mounting the Keypad in their permanent locations, it is
necessary to ensure all components are working properly. You must have activated your SPOT
HUG account to perform the system setup/test. The Tracker comes from the factory paired with
the Keypad and Key FOB.
1. Set up all three units together for easy viewing (Tracker, Keypad, and FOB). Ensure the Tracker
unit is facing up and in a clear line of sight to the sky to acquire a good GPS signal.
2. For the system test, the Tracker, Keypad and FOB should be close together in order to view the
blinking lights and synchronization of the devices.
3. Install batteries in each unit. When the batteries have been installed, the Tracker will perform
a self-test of the GPS receiver and satellite transmitter and will check battery power. The
ON/OFF LED will blink green if the Tracker passes the self-test.
4. Next, the Keypad LEDs will blink red in a pattern to indicate that a PIN (Personal Identification
Number) must be setup. See page 6 for full instructions. Note the PIN for future reference.
IMPORTANT: The factory default PIN must be changed before attempting to use any functions
of HUG.
5. Press Check-in/OK on the Keypad for 3 seconds until you hear an audio beep. The Tracker will
blink its GPS LED for up to 4 minutes while it acquires a GPS fix.
6. If a GPS signal cannot be acquired, the GPS LED on the Tracker will blink red. Move to a better
location where the view to the sky is unobstructed.
7. If the GPS LED stops blinking before a good location is found, remove and re-install batteries
and repeat the test.
8. Check that a Check-in/OK message is received at the end of the setup.
9. If all three LEDs blink red, the self-test failed. Please call Customer Care at 1-866-OK1-SPOT
(1-866-651-7768).
3. SERVICE ACTIVATION
What you Need to Activate Your Account Online:
- Personal information
- Emergency contact information
- SMS (Text) and e-mail contacts for messaging. Note: Customers activating service in
North America will need to know the cellular service carrier of each contact that is
entered in Message Profiles (E.g. ATT, Verizon, Rogers, etc.)
- Credit card information
- Tracker ESN and Authentication code (These numbers are found inside of the Tracker
battery compartment)
- Details of property to be monitored

UNAUTHORIZED MOVEMENT MONITORING
•By establishing a virtual security perimeter around your boat SPOT HUG detects Unauthorized
Movement. A third party Asset Monitoring Center is notified and provided the GPS location to
alert nearby authorities* (where available) in cases of Unauthorized Movement.
•HUG monitors Key FOB presence to automatically arm and disarm the Unauthorized
Movement alert. If there are no paired FOBs within the Tracker range (60ft/18m), HUG will be
automatically armed until a paired FOB is found to be within range or is manually disarmed
using the keypad.
SENSOR ALERTS
•SPOT HUG can accommodate up to 4 sensors for alert monitoring. Battery voltage, high
water, smoke/fire, motion and door open sensors are examples that can be connected to
the Sensor Alert output wires to notify HUG contacts if there is an alert situation. Additional
fees apply.
DAILY STATUS MESSAGE
•A Daily Status Message is sent to the user every 24 hours. The daily status message includes
Tracker ESN, power source status, Tracker battery status, Sensor Alert status, Vibration
setting status, GPS location*, date and time and a link to Google Maps™to see where your
boat is located.
*Having the Daily Status Message deliver the boat’s GPS position is the default setting.
You can change this setting using the Keypad if you desire.
4. FEATURES OVERVIEW
•Press and hold the SOS button on the Key FOB, Keypad or Tracker until
LED quick blinks green once every second.
•SOS is scheduled to be sent every 5 minutes with an updated
location until canceled or batteries are depleted in the Tracker.
•To Cancel, press and hold the SOS button on the same device until LED
quick blinks green and then starts to blink red every 3 seconds.
•SOS message overrides Check-in/OK, Help and Track Progress.
NOTE: To be used in emergency situations. You may be liable for the
cost of your rescue.
•Press and hold the Help button on the Key FOB or Keypad until LED
quick blinks green once every second.
•Help messages are scheduled to be sent every 5 minutes for one
hour with the updated GPS location to your friends and family or
SPOT ASSIST service provider.
•If GPS cannot be determined when Help button is pressed, the
message is still sent according to the schedule above.
•To Cancel, press and hold the Help button on the same device until
LED quick blinks green and then starts to blink red every 3 seconds.
•Press and hold button on Key FOB or Keypad until LED blinks green.
•If GPS location is found, the message is sent 3 times over 20
minutes to contacts on your contact list.
•If a GPS location is not found, this message is not sent.
•Press and hold button on Key FOB or Keypad until LED quick blinks
green once every second.
•Updated location and two previous locations scheduled for
transmission to your account every 10 minutes for 24 hours or
until canceled.
•Message is not sent if GPS location cannot be determined.
•To cancel, press and hold the button on the same device until LED
quick blinks green, release, and then LED stops blinking.
•Track Progress is an added service feature. Additional fees apply.
fuNcTiON OpEraTiON
CHECK-IN/OK
HELP
TRACK PROGRESS

1.
L
ocate a place where the Tracker
is hidden from normal view and
under RF transparent materials
(i.e. fiberglass) placed away
from metal objects or other wi-fi
or RF devices. Arrow logo on side
of Tracker should be pointing to
the sky.
2.
Use the included double sided
adhesive tape to temporarily
affix the Tracker mounting
bracket to the chosen surface.
The mounting bracket may be
mounted in any position as long
as the SP
O
T HUG logo is facing
toward the sky.
3.
Test the Tracker to ensure it
can receive GPS signals and
transmit messages from the
selected location by pressing
the “
C
heck-in/
O
K” button.
I
f
successful the message will
be sent to the desired chosen
location, such as an S
M
S to your
mobile phone.
I
f unsuccessful
choose an alternate location.
4.
You can now permanently install
the Tracker mounting bracket.
The mounting bracket may be
mounted in any position as
long as the SP
O
T HUG logo is
facing toward the sky. We have
provided 4 #6 screws for easy
installation.
5.
L
ocate a place where the Keypad
device can be mounted inside
the cabin or an alternately
safe place on the vessel.
The Keypad needs to be
within 60 ft/18 meters of the
Tracker.
I
t is recommended
the Keypad unit be placed in
a sheltered environment from
weather elements or extreme
temperature. Follow the same
procedures listed in steps 2-4
to affix the Keypad mounting
bracket. We have provided 4 #6
screws for easy installation.
5.
INSTALL OVERVIEW
SP
O
T HUG can be installed by a qualified marine electronics installer or by the individual user.
Setup, test and installation should take about 1 hour.
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
SOS
///////////////////////////////////////////////////////////
‡
‡
‡
‡
‡
)))))) ))))))))
Fiberglass
Mounting Surface
Mount Inside Vessel
For additional instruction on installation and to install Sensor Alerts please visit findmeSPOT.com.

6. SPOT HUG KEYPAD PROGRAMMING OVERVIEW
The Keypad can be used to manually arm/disarm SPOT HUG. It is also used to turn on/off
the GPS information in the daily status message, change PIN, pair additional Key FOBs
and to enable/disable sensor alerts. Finally it can also be used to initiate and cancel
SPOT modes.
KEYPAD FUNCTIONS
•Press and release button unless specified otherwise
•After pressing Check-in/OK, audio and visual feedback confirms successful or
unsuccessful entries
AUDIO FEEDBACK
•Successful – single beep; Unsuccessful – 3 beeps
VISUAL FEEDBACK
•Successful – single green blink on OK LED; Unsuccessful – 3 green blinks on OK LED
Enter PIN press Check-in/OK
Enter PIN press Check-in/OK
Enter PIN press Check-in/OK
Enter PIN press Check-in/OK
1. Enter PIN
(or enter default PIN, which is the last 4 digits of Authentication code, for initial setup only)
2. Press Check-in/OK
3. Enter new PIN followed by Check-in/OK
4. Enter new PIN again followed by Check-in/OK
5. Quick Press Check-in/OK on FOB
1. Enter PIN
2. Press Check-in/OK
3. Press Check-in/OK and Track Buttons on FOB simultaneously for 3 seconds
1. Enter Default PIN followed by Check-in/OK
2. Enter primary Keypad’s PIN followed by Check-in/OK
3. Enter 8 digit ESN (excluding the dash) followed by Check-in/OK
Unauthorized Movement Mode Off
Unauthorized Movement Mode On
Daily Status/GPS Info Off
Daily Status/GPS Info On
PIN Change (or setup)
Key FOB
Pair Keypad with Tracker
00
01
02
03
04
05
06
KEYPAD FUNCTION ENTER NUMBERS ADDITIONAL DIRECTIONS
PRESS CHECK-IN/OK
+
+
+
+
+
+
+
+
+
+
+
+
+
+

1. Enter PIN
2. Press Check-in/OK
3. Press the number (1-4, 9 for all) of the contact to be enabled
4. Press Check-in/OK
1. Enter PIN
2. Press Check-in/OK
3. Press the number (1-4, 9 for all) of the contact to be disabled
4. Press Check-in/OK
1. Enter Last 4 digits of Authentication code
2. Press Check-in/OK
3. Enter new PIN followed by Check-in/OK
4. Enter new PIN again followed by Check-in/OK
5. Quick press Check-in/OK on FOB
1. Enter PIN
2. Press Check-in/OK
3. Press (1 = low, 2 = medium, 3 = high) Low setting is recommended for boats less than 30 ft.
See User Guide for greater detail.
4. Press Check-in/OK
1. Enter PIN
2. Press Check-in/OK
Sensor Alert Enable
1: #1
2: #2
3: #3
4: #4
9: All
Sensor Alert Disable
1: #1
2: #2
3: #3
4: #4
9: All
PIN Reset
Vibration Sensitivity Setting
Cancel SPOT Modes Activated
on FOB
07
08
09
12
19
KEYPAD FUNCTION ADDITIONAL DIRECTIONS
7. SPOT HUG KEYPAD PROGRAMMING OVERVIEW - CONTINUED
ENTER NUMBERS PRESS CHECK-IN/OK
+
+
+
+
+
+
+
+
+
+

LIMITED WARRANTY
Spot LLC warrants that your SPOT HUG will be free from defects in materials and workmanship under normal use for a period of 12 months (24 months for European customers) from
the date of original purchase from Spot LLC or an authorized reseller with receipt. For full details regarding the Limited Warranty and warranty claim procedures, visit findmeSPOT.com.
EXCEPT AS PROVIDED ABOVE, THE PRODUCT IS SOLD ”AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES FOR THE PRODUCT WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES REGARDING THE CONDITION, DESIGN, SPECIFICATIONS, WORKMANSHIP, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT, OR ANY
WARRANTIES THAT THE PRODUCT IS FREE FROM LATENT DEFECTS OR DEFICIENCIES, OR THAT THE PRODUCT IS FREE FROM INFRINGEMENT OF ANY PATENT, TRADEMARK, COPYRIGHT OR
PROPRIETARY RIGHT OF ANY THIRD PARTY AND SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED.
THIS LIMITED WARRANTY PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECTS IN THE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL,
SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR
THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THE APPLICABILITY OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY VARY FROM STATE TO STATE, OR COUNTRY TO COUNTRY.
ANY MODIFICATION TO THE TRACKER, FOB, OR KEYPAD IS PROHIBITED AND WILL VOID YOUR WARRANTY. THE OPENING OF THE UNITS AND USE OF THE COMPONENTS FOR PURPOSES NOT
OTHERWISE AUTHORIZED BY HUG IS PROHIBITED AND WILL VOID YOUR WARRANTY. IT IS NOT TO BE USED IN AIRPLANES OR ANY OTHER AVIATION APPLICATION.

GPS
S
ecurity
S
y
S
tem
C
E
RT
I
F
IC
AT
IO
NS
:
• ROHS and WEEE compliant.
• ROHS and WEEE compliant.• ROHS and WEEE compliant.
• Certied to FCC and CE emissions, immunity and safety regulations.
• Certied to FCC and CE emissions, immunity and safety regulations.• Certied to FCC and CE emissions, immunity and safety regulations.
• Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22
• Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22
• Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22• Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22
• Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22• Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22
(1985 1st(1985 1st
EE
dition), RTTdition), RTT
EE
Directive (1999/Directive (1999/
ECEC
) and) and
IECIEC
60950 safety standard.
60950 safety standard.60950 safety standard.
100% satellite technology
SPSP
OO
T images/material copyright ©2011, SpotT images/material copyright ©2011, Spot
LLCLLC
, 300 Holiday Square Blvd.,, 300 Holiday Square Blvd.,
CC
ovington,ovington,
LL
ouisiana 70433. All rights reserved.
ouisiana 70433. All rights reserved.ouisiana 70433. All rights reserved.
Visit us online at findmeSPVisit us online at findmeSP
OO
T.comT.com
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ade inade in
CC
hina.hina.
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